2023 Honda HR-V complaints

The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked, the contact became aware that the rear windshield had shattered. The contact checked the security cameras to see what happened and confirmed that the rear windshield had shattered independently. The vehicle had not been diagnosed by the dealer. The vehicle was pending the repair at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.

My rear windshield shattered while vehicle was sitting a parking lot. I have a camera system installed and footage showed the glass shattering with no impact from any outside source. I took the vehicle to my local dealer, and they ordered new rear glass, and are going to take care of the repair no charge. It’s been a couple of weeks, and I am waiting on glass to arrive. Honda should recall, as this has the potential to be a dangerous situation for anyone that may be sitting in the rear seat, particularly a young child, or infant.

My vehicle was parked when the rear windshield shattered. Nothing came into contact. Dealerships are refusing to help out and they are aware of the issue. Please help us get this covered under a recall.

My rear windshield shattered out of nowhere. Not driving, car wasn’t turned on yet, temperature outside was about 60 degrees so wasn’t too cold or too hot. No impact.

The contact owns a 2023 Honda HR-V. The contact stated while driving 60 MPH, the rear windshield shattered without impact. The dealer was not contacted. A police report was filed. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 10,000.

Back windshield randomly exploded, nothing was thrown at the vehicle, car was parked and not running when the incident happened. Glass appears to be blown out from the inside.

Driving about 20 mph. Rear windshield defrost was on and out of nowhere the rear windshield shattered. Very scary.

I got in my car this morning and and noticed immediately the rear windshield look like there was ice / frozen over since there was condensation on my other windows. I started my car and turned on the defroster button for my front and rear windshield. 10 minutes into driving, I heard a pop sound and noticed a hole in the rear windshield wiper. I thought it was a bag of chips in my trunk so I continued to driving to my destination, not really thinking much about it. At this time both the defrosters were turned off. When I got to my destination I noticed the hole/ opening in the rear windshield got bigger and upon inspection, 35% of my window fell into my trunk and shattered.

On August 1 at approximately 6:30 am I was traveling on Dorchester Rd. in Summerville, SC when I suddenly heard a loud POP noise and saw the hole in my rear windshield and that it had shattered. There was one person traveling behind me and no one in front so there was no debris from either cars. When I pulled over I called the police and they quickly responded and were concerned as I was, thinking I had been shot at. Upon further investigating, we learned that this is a "known" 2023 Honda HRV problem, after researching NHTS website. I contacted a local dealership but could not get any response other than there was no recall for the vehicle. Fortunately I was able to work with my insurance company to get it replaced, but not until a week later! I did use my rear defrost before leaving as there was some condensation on my rear window. This was a very scary situation and could have caused me to wreck or had I had a passenger in the back, they could have been injured. Very disappointed to read the number of reported incidents but no action is being taken. Having worked at Honda R&D for 32 years this is just not the Honda response one would expect.

The contact owns a 2023 Honda HR-V. The contact stated while driving 20 MPH, the rear window suddenly shattered. There was no impact to the window to cause the window to be shattered. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,000.

My rear windshield basically exploded, for lack of a better word, last night! It was very scary and confusing. I was alone on the road. There were no cars around me. The glass immediately started to shattered. You could hear the crackling and a hole formed on the left hand side (drivers side) first. The entire windshield panel was destroyed. The black trimming included, that goes right up against the car. I need you to understand how terrifying this was! My 8 year old was shaking and crying in the back seat especially with the sound of the crackling. Before the hole formed it sounded like it was under intense pressure and was going to pop. I was shaking because I thought maybe someone hit my car with something they threw or god forbid something worse. Understand, I was driving with my son and it was 12:30am, so I pulled over to look around and was nervous someone was there and was going to do something. It wasn’t until I got home and really looked at the windshield that it made sense that I wasn’t hit by anything. I then googled to see if this was a problem and sure enough it is! My brother in law met me at my home to help remove the glass and cover the opening. We had to remove it, it was slowly crumbling everywhere.

My rear windshield shattered out of nowhere. My son was in the backseat when it happened. I called the police and they are also confused on how my window shattered, it doesn’t show any puncture or impact of any kind just a shattered window. No warning lights came on before or after. I took my baby to the dealer and they also did not see what could have caused it to shatter. Believe it may be an manufacturing defect.

I was sitting in a fast food drive through and my rear window just shattered for no reason. Nothing hit the window, to make it shatter.

Structure of rear windshield failed catastrophically during commute to work. I used the rear defroster this morning for about 10 minutes. As I continued to drive to work my rear windshield spontaneously shattered. I need to have the entire rear windshield replaced.

On 8/21/23 I was driving my hrv on a ramp from i695 to i97 near Baltimore MD. Weather was humid.i has rear defroster running to clear the back window. Speed was only about 25mph . Suddenly heard a crashing sound. Looked in rear view mirror and the back hatch window was 100 pct shattered but still in place. Pulled over to the shoulder on i97 Found no evidence of external damage.had thought part of the underpass fell on it.called Safelite glass and they applied a crash wrap so we could return home to south Carolina. Safelite set up appointment for today. 8/23/23 for replacement under my car insurance .progressive Work completed today. But I feel Honda should reimburse progressivec insurance as check on Google indicates this is a defect of some sort with 2023 Honda hrv vehicles. Feel this is definite safety hazard

The back windshield of my 2023 Honda HRV popped and shattered out of nowhere.

As I was driving my daughter to school my back windshield blew out. Nothing hit the windshield it blew out at the seams. It was a loud explosion that startled us both and had I been on the highway (which I was headed to) it could have caused us to crash.

I was sitting at a red light and my rear windshield exploded out of nowhere, nothing hitting it. I now see there are over 50 complaints of the same thing happening to HRVs. We've had the car less than a year. This is so, so dangerous, specifically because kids sit in the back seat. I really hope Honda does an investigation / recall. This is so scary and dangerous. Imagine if the front windshield shattered instead on someone driving... My dealer won't cover the cost, even though we are in warranty, and denies it is a problem with the glass when it clearly is. I am talking to the national Honda people now.

I used my rear defogger for a few minutes prior to driving. The defogger wasn't needed for the drive, I turned it off after 5 minutes of usage. After 40 minutes of driving, I smelled a faint burning smell. I arrived home at 7:59p and at 8:16 I heard a loud pop. My neighbor rang my doorbell and told me something had happened to my window. My rear window had a gaping hole in the upper left area. The glass broke from the inside out not from something being thrown at it. I have photos and video documentation. Fortunately, my dealer is working with me on getting it fixed under warranty....but clearly, there is a problem.

Yesterday 8/17 I was getting into my vehicle to leave work. I got into my HR-V and shut the drivers door, all of a sudden I hear a loud bang. The tailgate glass shattered all over the place. It seems as this is a common occurrence on these vehicle as I found multiple incidents of this occurring and complaints. This is not safe and vehicle is not safe to drive with this happening.

Sitting at a traffic light with defroster on and rear window shattered

Back glass exploded

Rear window shattered spontaneously while fully stoped at the traffic light

Unknown, was driving to work and the rear window exploded. Nothing hit it, the defogger was on when I left the house to work. Weather probably was in the low 70s at max. Road was St route 13, a paved well-kept road.

While we were driving home from the beach on a very calm sunny day we kept smelling this weird smell in the car. While stopped at a red light we heard a loud pop and the rear window just exploded.

My rear windshield shattered spontaneously while driving on the freeway. No impact caused this event.

During early morning commute travelling at 45 mph, a pop was heard from behind. Rear window glass completely shattered into pieces. There was no sign of impact from the road, nor the interior of the cabin. Glass debris found on road and in rear compartment (trunk). Prior to incident, a noticeable rattle in glass could be heard under normal driving conditions. At 6,010 miles, the rattle was reported to dealership and diagnosed as being caused by Tailgate Trim. Tailgate Trim was ordered and replaced. The same rattle persisted after dealership remedy. Exact same rattle could be heard, no change in symptom. Vehicle driven to 21,961 miles before incident. Currently, glass shards prevent the tailgate from unlatching. Latch motor blocked by debris and rear compartment is inaccessible. Debris litter the inner cavity of the tailgate door panel. Minor paint scratches present from falling debris.

Drove the car this morning at 540am. Came back to my house and went out to leave a few hours later. Got into the car and the back windshield just imploded and shattered into pieces and left a huge hold in the left side. Contacted the dealership, they stated that they have had other people with the same issue but no actual recall on this so I would need to fix it.

The contact owns a 2023 Honda HR-V. The contact stated while the vehicle was parked, the contact heard an abnormally loud sound and became aware that the rear windshield had shattered without impact. The contact stated that the defroster was turned on before the failure. The vehicle was taken to the dealer and the rear windshield was covered. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 12,000.

Saturday August 5, 2023 my car was parked in public business lot from 12:40pm to 4:30pm. When I got to my car I noticed the whole back windshield was shattered. I called the dealership they ran my VIN# no recalls listed. Not sure if my car was vandalized or not. I looked online and there were pictures and reports of this happening to other people with the same car, make, model within the last 60 days of my incident.

I was driving at night and my rear windshield shattered out of nowhere. I had two passengers in the back seat, and the glass went everywhere. There was no foreign object or extreme temperature that would have caused this.

07/24/2023 @ 5:35AM, I arrived at work and parked my car in front of the building. A co-worker came to my desk at 11:45am and asked me what happened to my car. The rear windshield had shattered and there was a hole in the left side of the window. I called Walnut Creek Honda and was informed that they would have to order the glass and could not confirm the ETA for that to arrive. It would not be covered via warranty or under the additional roadside advantage policy that I purchased. They said they would call me back with the ETA - they did not return my call. In the meantime I called my insurance company and they referred me to All State Glass for an onsite repair. They confirmed on 07/25/2023 the Honda glass had arrived and repaired the window. When the technician was installing the new glass he was shocked by the rear window defroster wire and advised that he could leave it disconnected until I could have the car inspected by the dealer. I took the car to Walnut Creek Honda on 8/8/2023 and charged for the diagnostics that indicated there was not a malfunction of that part. There is some discussion on the Web that multiple have had this problem with their 2023 Honda HRV's but Honda does not have a recall for this problem. I called them on 7/28/2023 and opened a case (#14400775). There is a concern that this can happen to my vehicle again and it does not make me feel very safe.

Rear window exploded while parked

I’m driving at First Colonial Rd almost 3 mins. to work when suddenly I’ve heard an strange loud explosion at the rear or back windshield and nobody hit me without a any hole but it’s a cracked that looks like a frosted window during winter. I was shocked to see how it shattered into pieces when I stopped and parked. This is only 1 year Honda HRV 2023 the reason I bought is for safety purposes on the road but it looks like there’s manufacturer defects because I wasn’t hit by any car when it exploded. How can we guarantee our safety if even a new model car is not safe to use and Honda dealership is giving us a hard time with this kind of incident? I bring my car in Honda Hall they only put a temporary plastic cover. Í called Honda Battlefield and told me to they will only put a temporary plastic same in Honda Hall which there’s no safety if it will accidentally removed will cause more trouble on the road due crumble glass or shattered glass. I noticed Honda Battlefield staff and the manager I spoke with last night offer me a trade in for my vehicle instead of hearing about what happened. They treated us with a very warming attitude upon closing the sales but after sales their avoiding us and not giving us the good service. If my grandchild child is with me that time when it exploded seated at the back it will cause more pain on our end. I hope to be heard with this complaint that Honda Battlefield need to be responsible and take ỉn charge for this incident of manufacturers def

I was driving in the highway when out of nowhere the rear windshield just completely shatters. It was a rainy day and the rear window was foggy so I used the defroster and while it worked not sure what caused this issue

The back hatch glass busted when I was parked and no one around it blew so hard it blew the molding out from the window

Remote started car and back windshield exploded loud pop window completely shattered

I was driving in the highway when the rear windshield pop out of nowhere completly shattered, there were no cars near by. Cant recall if the defroster was on but the weather was around 70 degrees.

Car was sitting under carport and the rear windshield exploded. Nothing hit it.

While sitting at a stoplight, with no cars near me, I heard a shatter sound. My rear window glass has shattered for an unknown reason. I verified nothing had hit it. It was lightly raining, and I previously had the rear window defogger on.

While in park at a drive thru we heard a loud bang. The rear windshield shattered. No foreign objects could be located and people around the vehicle did not witness anything hitting the car. Contents of the car were searched and no reason for the window to shatter was found.

I was driving home from work, heard a loud boom and then noticed my rear windshield had shattered and there was a big hole. This startled me and almost caused me a panic attack which could have led into an accident. This had happened while the rear defrosters were in use during light rain and 75 degrees weather at about 9:40 pm. I immediately inspected the damages and for a possible cause but did not find anything unusual. The damages can be described as a hole approximately 10in x 10in and the edges falling off. Black trash bag is currently covering the window until I can figure out what to do.

I was parked in my car while talking to my friend and suddenly a loud smashing noise came from behind me. Then I heard a crackling sound and got out to look and my rear windshield had shattered. There was nothing around that made contact or caused it. The rear defrosters were on at the time of the incident.

I was driving my vehicle onto a off highway ramp with a speed of approximately 30 - 35 miles per hour, when we heard a loud pop sound. I immediately looked in the rear view mirror and there was an ~ 18" hole in the window. I pulled into a safe zone and looked at the rear hatchback window and it was shattered with the large hole. No reason, was not using wipers or defroster. Temperature was in the mid 70's. Luckily we were both in the front seats and no glass reached us.

My wife was sitting in the car at the deli, and the rear glass exploded. She thought it was a gunshot. She ducked down and called 911.

Rear window made a loud pop and shattered while driving down the road. Nothing impacted it and it basically just exploded.

My rear glass shattered today unexpectedly with only 4,400 miles. Obviously others have same issue and defective glass or window frame. I’m getting fixed and Maroone Honda where I bought blew me off. Not happy. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

225 / 55R18 Bought new 2023 Honda HRV Tires need replaced at 31,000 miles tread is gone. All Honda required tire rotation completed at dealership

Rear window imploded while car was parked.

Rear window on the trunk randomly shattered and cracked. My husband was driving home from work and heard a loud POP and the glass cracked. The smallest movements of the car is making it crack more. Can’t get in touch with Honda because it is a Sunday. A headache!