Page 12 of 14 · complaints 551–600 of 688

2023 Honda HR-V complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2023 record →

Visibility/Wiper
Filed Sep 27, 2023MA

I came back to my car from class and my entire back windshield was shattered. There were cameras and nothing made impact with my car, it just happened by itself.

Unknown or Other
Filed Sep 27, 2023FL

I left work at about 430 p.m. and at just that time, it started to rain and then some torrential rain. Because of the heavy rain, I did use my rear defroster, the rear wiper, front wiper and front defroster. My drive as far as distance is about 18 miles, but because of the weather, traffic was slow. Then the rain stopped so I did not need to use the rear wiper. About 1-1/2 miles from my exit I heard a pop, pulled over to the shoulder of the road and saw that the back window on the left side had a hole and the rest of the glass was shattered. As time went by, as I was slowly driving home (the rest of the drive is about 5 miles), more and more of the glass was falling in. Now most of the glass is missing.

Visibility/Wiper
Filed Sep 26, 2023FL

I had the rear window windshield or glass (at the trunk or above the license plate) of my 2023 Honda HRV SPORT shattering and exploding today while I stopped at a stop sign. There was no impact or an object hitting it. It just exploded. I strongly believe it’s a manufacturing defect which needs a recall or warranty coverage. I believe an inferior glass was used. I had this car for a few months and less than a year. I had a newborn in the back seat in her car seat as soon as this happened. Doesn't make me feel safe.

Unknown or Other
Filed Sep 26, 2023WV

On September 6, 2023 at approximately 7:00AM was standing beside my vehicle pumping gas when I heard a loud noise. My daughter, who was in the car, turned around to look at me and asked me if my car was OK. Then she told me to look at my rear window. When I looked at the window it had "exploded". There was a large hole in the left, center area of the window with the rest of the window shattered, but intact. The car was off, it was on the cooler side with temperatures in the upper 50s' to low 60's. The rear defroster had been on previously on the drive, but the car was off at the time of the incident.

Visibility/Wiper
Filed Sep 26, 2023OK

Car was parked in a parking lot. Nothing hit it, it wasn’t on and the rear window shattered completely.

Steering
Filed Sep 26, 2023WI

My car is under 10,000 miles and I've had it since November 2023, and in August 2023, the steering wheel began to feel "sticky" and has ever since then. The steering wheel feels jerky when driving at no particular speed and acts up randomly, but I have noticed it is becoming more pronounced. I notice it when I'm driving straight in my lane, and have not felt it when making a lane change or turning. At some point it's like the steering wheel is met with such resistance when steering, I have to use an abnormal amount of effort to move the steering wheel just to stay in my lane. Sometimes, when having the car parked, if you slightly move the wheel back and forth, you can feel the stickiness, and even here the wheel getting stuck. The steering wheel does not feel smooth when driving. I did bring it to a Honda dealership a couple of times this past month and the technician was unable to detect an issue when running a diagnostics test. My car did not show any warning indicators.

Unknown or Other
Filed Sep 26, 2023OR

About 10 minutes after turning on the rear defroster the back window spontaneously shattered.

Unknown or Other
Filed Sep 25, 2023MA

I was driving down the highway on 9/21/23. I had my rear defrost on and it was about 50 degrees outside. My back windshield had no cracks in it. Nothing hit the back windshield. I suddenly heard a loud popping noise and my entire back windshield shattered. There was glass falling into my trunk. Luckily my infant daughter was not in the car in her rear facing carseat. Honda would not replace the rear windshield under the manufacturers warranty. My insurance covered the replacement of the windshield.

Unknown or Other
Filed Sep 25, 2023WI

I used the rear defroster while driving, and the rear windshield glass just completely shattered when I parked. Nothing hit it. There was light rain.

Visibility/Wiper
Filed Sep 24, 2023VA

Rear windshield exploded and shattered into pieces mostly on the middle part of the windshield.

Visibility/Wiper
Filed Sep 22, 2023OH

My wife parked at a local restaurant this morning, and prior to entering the lot, she reported no issues. My wife advised that upon exiting the vehicle, her back window began shattering from the bottom left corner which continued upwards toward the roof of the car. Nobody was around to strike it, nor has the vehicle been involved in any accidents to cause an integrity failure.

Unknown or Other
Filed Sep 22, 2023FL

I was driving and my back windshield exploded.

Visibility/Wiper
Filed Sep 22, 2023WA

While driving to school, sitting in traffic, I head a loud noise, looked in my rear view mirror and saw my entire rear window was shattered. Nothing was thrown through the window, there was no collision. The vehicle was taken to a local Honda dealership for a full diagnosis of the problem. Because the glass is tempered, and no one was in the back seat - there wasn’t an immediate safety issue to persons within the car. However, it isn’t safe to drive the vehicle with no rear window. I filed a claim with Honda America as I’ve read on a forum others have experienced the same issue. The window is on back order through Honda and not covered under warranty. We’ve owned the vehicle for approximately 1 year and it has 6200 miles.

Visibility/Wiper
Filed Sep 22, 2023NC

The back window blew out. I had the rear defrost on while I was driving home. When I got home, I backed into the driveway up to the garage. I went in to change, and we left a few minutes later. When we got into the car and closed the doors, we heard a loud sound from the back. We looked back and the window was shattered. There was nothing around that could have hit the window. No sign of anything that could have flown into the window, especially since it was backed up to the closed garage door. It seems to be some sort of factory defect in the window itself. I'm grateful we were parked and not driving down the road when it happened.

Unknown or Other
Filed Sep 21, 2023NY

Sitting at a light and back windshield shattered. Nothing hit it. It completely shattered for no known reason. It is a brand new 2023 HRV

Visibility/Wiper
Filed Sep 21, 2023SC

While car was parked unattended, rear hatch window shattered. Just parked car after using rear defroster, came out an hour later and it was all splintered. It appeared the glass was bubbled out from the inside on the drivers side middle but yet still intact. Nothing in the trunk, checked all the cameras and nobody was near it. I cleaned up the mess before driving it to the dealer and the dealership intake guy said "I've seen this before". It is now at the dealer waiting to hear what is going to be done.

Visibility/Wiper
Filed Sep 20, 2023CT

While driving on a highway, the back windshield spontaneously combusted. It was extremely loud and startling and nearly caused an accident.

Electrical System
Filed Sep 20, 2023DE

I had my car parked at my place of work and the rear windsheld exploded and shattered by itself. The car was not vandalized, touched by an object/being, or had an attempt break in. This all happened after use of the rear windshield defrost component. Luckily I was not driving or in the car when this happened. I brought the car to my nearest dealership and informed them on what happened. The vehicle was inspected by the dealership and also, the police. All confirmed that it was not done by an object/being. There were no warnings or messages that were brought to my attention about this happening or could happen. Now it has to get replaced!

Unknown or Other
Filed Sep 20, 2023NC

As I was driving at 645 in the morning, my rear glass shattered from the inside. There was no accident and nothing hit my car.

Forward Collision Avoidance › WarningsCrash
Filed Sep 19, 2023FL

I turned the corner into a parking space at a local business. When I was turning into the parking space, my foot was hovering over the left floor peddle (the break). All of a sudden, the vehicle lunged forward while my foot was still hovering over the break. During the incident, my foot did not touch the gas pedal when the car was accelerating towards the store window. I quickly firmly stepped on the brake when the car began to accelerate. The car went over the concrete parking stop, onto the sidewalk, crashing into the windows of the establishment. I nor any of the other patrons of the establishment were injured. Also to be noted, neither the forward collision, parking collision or automatic emergency breaking took effect. Police arrived on scene. A report was made. After the incident, the vehicle was towed away to a local Honda dealer in order for the vehicle to be assessed.

Visibility/Wiper
Filed Sep 19, 2023NJ

Rear Windshield shattered while it was parked.

Visibility › Windshield
Filed Sep 19, 202330,800 milesMA

The contact owns a 2023 Honda HR-V. The contact stated that after remote starting the vehicle, he walked out to the vehicle and heard a popping sound. The contact approached the vehicle and became aware that there was a hole in the center of the rear windshield and that had spider webbed. The rear windshield was still in place however, the contact was unable to through the rear windshield while using the rear-view mirror. The contact had taken the vehicle to a local dealer, where pictures were taken, and the incident was documented. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 30,800.

Visibility/Wiper
Filed Sep 19, 2023NY

On September 6, 2023, the back windshield of my 2023 Honda HRV shattered while I was driving putting my safety at risk for the loud sound of the glass while concentrating on the road. Called the Honda dealership and explained the incident. The service manager was familiar with this happening on other vehicles and confirmed it would be covered by Honda to replace and correct without any cost to me. I dropped the vehicle off that day and they emailed the Honda warranty group by email and got it approved. The service rep took photos of the back windshield and all the shattered glass to submit. The rep stated that the seals around the back windshield is defective and needs to be ordered and replaced. The seal is on back order with an estimated arrival date of September 23, 2023 to the dealership. Once parts are in, then the dealership will have to arrange an appointment with Safelight to install the new windshield.

Visibility/Wiper
Filed Sep 19, 2023NY

I was driving and I heard a large noise and saw that my rear glass shattered/broke unexpectedly. Did not hit anything, just broke on its own. Now have a large hole in the glass.

Unknown or Other
Filed Sep 18, 2023GA

I used Rear fog when I was driving and then parked the car in my garage. Later in the evening when I went to take my car I saw that the rear windshield is broken.

Unknown or Other
Filed Sep 18, 2023MA

I was driving this morning and my back glass just shattered this morning shortly after I turned on the rear wipers due to it raining.

Visibility/Wiper
Filed Sep 18, 2023VA

Rear windshield spontaneously shattered while parked in driveway.

Unknown or Other
Filed Sep 18, 2023MA

2023 Honda HRV, rear window shattered over night completely ruining the window, reports online of owners having the same problem. Only thing I can think of is I had defrosted the windows the night of the incident on my way home, came out in the morning to see the rear window completely shattered with no evidence of a person or object causing damage. Repairs estimated at roughly $800. Called and reported the incident to multiple Honda dealerships in Massachusetts.

Seat Belts
Filed Sep 18, 2023MO

The contact owns a 2023 Honda HR-V. The contact stated that the front driver’s side seat belt frequently became unlatched while driving at various speeds. The seat belt failed to latch securely after several attempts. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Visibility/Wiper
Filed Sep 17, 2023CA

Rear back windshield shattered out of nowhere in pieces, no impact at all 5 months after purchase. I went to the dealership Honda Ontario because I had warranty but they would not help or even report the situation.

Visibility/Wiper
Filed Sep 16, 2023IL

On September 11th I was driving from my home to work. I heard a popping sound and when I look through the rear mirror I saw a hole in my rear windshield. For no reason the rear windshield shattered and broken completely while i was driving. I always take local route to avoid highway block. Went to two dealership they told company has no warranty on rear windshield repair.

Visibility/Wiper
Filed Sep 16, 2023FL

I parked my car around 1pm at work as I do every day. Large busy parking lot in a Publix shopping plaza, very safe, lots of people coming and going from retail shops, restaurants, etc. Approx 4pm realized I left one of my office keys in my console. Opened driver door and leaned in to grab key, out of the corner of my eye I saw the back windshield & thought it looked dirty & weird. Did a double take & it looked like ice when it breaks & starts to melt. I walked around to the back and saw a hole in my back windshield & the entire thing was shattered in little pieces. I thought someone punched a hole in it. Then I walked back around to shut my driver door and when I did, all the shattered glass fell into the back. The perimeter of the windshield was still attached but the glass pieces were pushed outward like there had been an explosion inside my car. Google search showed this is happening with 2023 HR-Vs all over the country. I took photos (VERY IMPORTANT - take pix right away. ALSO IMPORTANT - don't touch the glass or fix it until Honda inspects it). I had to work & couldn't deal with it until a few days later, so I taped a trash bag over the windshield as best I could without touching the rest of the glass. It continued to break apart as I drove, but the sides stayed attached. Called my Honda dealer 3 days later. Spoke to a sales manager. He said to text him the photos, I also sent screenshots of google search results & NHTSA complaints. He called back & said to bring it in t

Visibility/Wiper
Filed Sep 15, 2023TX

Rear window shattered while vehicle was parked.

Visibility/Wiper
Filed Sep 15, 2023FL

Rear windshield completely shattered parked in an employee only area. No objects inside the car to have caused damage.

Visibility/Wiper
Filed Sep 15, 2023PR

My rear window shattered and exploded while parked.

Visibility/Wiper
Filed Sep 14, 2023PA

Rear window exploded/ shattered. This occurred on a rainy/foggy morning when I had the rear defrost on. Drove the car about 25 mins with the defrost on, parked the car, turned it off, and exited the driver poor. Upon shutting the driver door, the rear windshield blew out a hole. Upon taking it to a Honda dealership, the service manager informed me that he has seen the issue on another 23 Sport as well. There were no indications that the back windshield was failing before it happened. I have owned this car for a year and used the rear defrost all last winter with no issues.

Unknown or Other
Filed Sep 14, 2023OH

Was driving my 2023 Honda HRV to work going 35 mph (the posted speed limit) when I heard a loud bang and my back windshield basically exploded. Glass everywhere in my trunk.

Visibility/Wiper
Filed Sep 13, 2023PA

I turned on rear window defroster. I drove to the doctors. I came out 30 minutes later. Pushed ignition button and the rear window in the hatch shattered.

Unknown or Other
Filed Sep 13, 2023OH

I used my rear defroster this morning for about 10 minutes on my way to work. A few hours later I went to get in my car and when I closed the door, the rear window exploded. It was about 70 degrees, clear and sunny. The car was just sitting in a parking lot. Security footage was reviewed and no one even walked past it while it was parked.

Unknown or Other
Filed Sep 12, 2023IN

Rear window shattered while my vehicle was parked at work between 5am and 2pm. It was lightly raining throughout the day, temperature was low to mid 60's. I used defrost at about 4:45 am prior to driving to work. Don't recall if I used defrost when leaving work at 2pm, but as I pulled from my parking spot I heard a noise that seemed like something was falling into the back of my truck, when I stopped to look I saw a big hole in my rear window.

Visibility/Wiper
Filed Sep 12, 2023IL

The rear windshield completely shattered. Vehicle was parked in parking lot with others coming and going in soccer complex for no more than an hour. No item or fragment could’ve hit it. Sat in car about to leave parking lot and heard a bang from back turned around to see glass shattered. But no one or no item near it. It was a 65 degree and rainy day. The glass on right side seemed warped. Honda mentions there is no recalls for the car. However there are various complaints online of people with similar experience occurring with 2023 HRV. Seems glass could be faulty.

Visibility/Wiper
Filed Sep 12, 2023OH

I was in the drive thru of Burger King and the clerk was handing me my debit card when the rear windshield imploded. I filed a police report and the officer is going to pull the drive thru video to confirm that nothing was thrown or fell onto the windshield. I don't think anything fell or was thrown at the windshield...it just spontaneously imploded. It was sprinkling outside, and I had the rear defroster on. I think maybe the rear defroster got too hot and caused the window to implode. I ended up being late for work because of this.

Visibility/Wiper
Filed Sep 12, 2023NY

The back rear view windshield, exploded while driving under 20 mph. Window was not hit by any object. There is a forum online where many others describe the same exact situation. Car was inspected by dealership but they are unaware of this problem occurring. Could have been extremely dangerous if someone was sitting in the back seat. There was no warning or signs it just shattered as if it exploded.

Visibility/Wiper
Filed Sep 12, 2023NY

I have a leased 2023 Honda HRV Sport from Tarrytown Honda in Tarrytown, NY with less than 6,500 miles. On Sunday, 9/10/23, my rear windshield completely shattered while I was driving for no apparent reason (photos available). There were no warning messages or other symptoms prior to the problem. There was no impact from another vehicle or object. It had been lightly raining, and my rear windshield wiper was on. This happened in a dangerous and busy location, 1.5 miles before the George Washington Bridge. I was driving from Westchester County, NY to Teaneck, NJ. I was merging from one busy NY Interstate (87-S) to another (95-S). I was driving by myself and not in a familiar area. I was able to pull into a triangle not intended for driving. However, someone could have easily rear ended me when I abruptly stopped upon seeing the damage. I could not drive the vehicle at first because I could not see out of the rear window. Over time, while waiting for the car to be towed, the read windshield began to crumble into the back cargo area of the car. After the car was towed, the majority of the window had crumbled into the back cargo area leaving a gigantic hole. My car is currently at Tarrytown Honda and has been inspected by both a sales manager and a service technician. I have 2 years remaining on my lease and I am under the Honda 3-year/36K-mile Warranty. I expected Honda to cover all costs, as this is clearly a manufacturer defect. However, my dealership service technician informe

Visibility/Wiper
Filed Sep 11, 2023FL

My Honda HR-V was sitting in the parking lot when the back window just exploded by its own. There was no impact, no object hitting at all. Went to the dealer and they couldn’t do nothing. Call the Honda service and they told me to call the insurance. I bought this car less than a year I’m really disappointed with Honda assistance.

Visibility/Wiper
Filed Sep 11, 2023CA

Rear view window spontaneously shattered while driving on the highway. Sending window shards into the inside of the vehicle. Vehicle was NOT in a collision, and no foreign objects were found in the vehicle and no exterior damage showed outside the vehicle to suggest damage caused by an object. CHP responded to the scene and stated this was odd because there was no impact points or foreign objects in the car that would cause such damage. I took the vehicle to a Honda service center after noticing other people online had similar issues, and that Honda was replacing some windows for some of those people. But I did not have luck with getting them to replace the window. So I had to lay out of pocket for the repair today.

Visibility › Windshield
Filed Sep 11, 20238,200 milesWI

The contact owns 2023 Honda HR-V. The contact stated that while driving approximately 30 MPH in the rain, she heard an abnormal loud popping sound and noticed that the driver's side rear windshield had exploded, and the entire windshield was shattered. The contact was able to drive to the nearby residence. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,200.

Unknown or Other
Filed Sep 10, 2023NJ

Back windshield shattered while parked.

Unknown or Other
Filed Sep 9, 2023CA

I was driving into my driveway and parked and before I exited the car the rear tailgate window exploded. It was so loud that my neighbor ran out of his house because he heard the noise. Several others have reported this happening to them on the internet. There should be a recall.

Unknown or Other
Filed Sep 9, 2023NJ

While driving last night, I heard a loud bang and then what sounded like ice melting. Nothing hit the car just the loud sound. I noticed I couldn't see out the back window so when I got out, I ran to the back of the car. The entire back window had shattered. I hit absolutely nothing, no rock or debris hit it, nothing at all. I had the rear and front defrost on for about 5 minutes before turning off the rear and keeping just the front on. It was nighttime, drizzling, and about 67 degrees. I called the dealership that I leased it from first thing this morning and the two people I spoke to were flabbergasted. I let them know to Google as it appears to have been happening and continue to happen to this exact year and make of this car. I'm waiting to hear back on how to move forward but no repairs or anything have been done. I filed an insurance claim and am also waiting to hear back for that.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2023 Honda HR-V → · Every HR-V year → · How the figures are calculated →