2023 Honda CR-V complaints

I purchased a brand new 2023 Honda CR-V last year which currently barely has 14,000 miles on it. I took my vehicle in for routine oil change and also because my steering was "sticky" or at times would jerk your hand off the steering wheel or if you are not holding the steering wheel tight enough when it jerks it will pull the car into another lane. The service department called and told me that it was a tire issue not covered by warranty and that I needed to pay them to balance and remount my tires. When I gave push back that if it was a tire issue then it would occur constantly. They had someone drive it again and then called me back and told me my rack and pinion/steering was going out and that the part was on back order with an unknown ETA. They were going to let me drive my vehicle off the lot until I told them that I didn't feel safe doing so because the problem was worsening. Today almost 3 weeks later I still do not have my vehicle repaired and was told that the part may not be available until September 2024.

While driving in cruise control on two lane roads, vehicle will brake hard during curves and going up rolling hill sections even if there are no vehicles or obstructions ahead. This vehicle experienced an overheated camera system at 4500 miles and was in the shop for 3 months for repair. The above described condition occurred before complete camera failure made all safety features not function. So it could be a camera failure is beginning again, or there is an inherent defect in camera or software that powers the braking.

While driving Down the road and having to turn the steering puts up resistance, giving the feeling of the steering being sticky. Dealer has a knowledge the issue and ordered the part, downing my vehicle not safe to drive and had given me no ETA when it will be repaired. No warning lights.

While driving, mostly but not exclusively at higher speeds (freeway, interstate, etc.) the steering wheel feels sticky. Usually occurs while gradually turning, the steering wheel will stick in place, and require force to correct and straighten the wheel back to center position. It was occasional at first but now happens almost everytime I drive the vehicle.

At higher speeds the hood shakes and bounces up and down. I have adjusted the hood bumper stops but to no avail. I have to slow down as a result so I don't damage the hood.

When driving, the steering wheel feels like it is catching on something. It will hit a sticky point of resistance then it will break loose. Most noticeable while highway driving. It is constant and does not go away. 04

Hood shakes when driving at highway speed.

When driving at 70-75 mph with adaptive cruise set, the steering wheel feels like it locks and won’t turn But when you add force, it breaks loose. This is not lane keeping assist, it is something different. It is getting worse but the Honda Dealership says they can’t replicate it. It appears to be getting worse over time and I’m afraid it could cause an accident by completely locking up the steering wheel.

On January 10, 2024, took the car in to Coral Springs Auto Mall, Coral Springs, Florida, for oil change. When driving home noticed the wheel was sticking. Drove the car till January 17th, gave it a week, and it got worse. Took it back to the shop, at which time they said the battery needed replacement but that the steering wheel needed a bracket, which had to be ordered. The said they would let us know when part would be in, maybe in a week. A week later we called and was told part could take as long as 6 months to a year. We requested a loaner but they had none available until January 31st. Have been driving that loaner till today as the called today to say part was in. Today is April 24th, so we have been with the loaner for 84 days, almost three months. The car was a Honda CRV Hybrid. The loaner is a Honda Pilot and not Hybrid. The cost of gas over that period of time was ridiculously higher because it was not a Hybrid. It was too large, but it was the only loaner they had so I was forced to drive it and pay the cost. Also, am paying $458.88 per month to finance my Hybrid CRV, when I can’t even drive the car I’m paying for. Believe I should receive some kind of compensation regarding the months I paid for my car and did not have it, as well as compensation for the difference in the cost of the gas.

Sticky steering. When trying to make minor steering adjustments steering wheel will not move so you need to apply more force until you break the steering free but you have applied so much force you then over correct. Does not happen all the time.

Sticky steering since 2k miles on vehicle. Sticky steering when at 35-55mph during gradual turns, especially to the left. Recently at 16k miles, the steering was stuck in a position to the left and then "clicked" back into use causing an overcompensation of the wheel for a moment. I feel it is unsafe to drive. Dealership (twice) cannot "recreate the issue" and will not fix even though it is the same issue in the Honda special bulletin 23-037 affecting the Civic.

At about 5,000 miles the steering started to become sticky at higher speeds. When driving straight it jerks slightly throughout the drive. Honda dealer has informed us we need a replacement part. 53620-3d4-a25. I believe this is a replacement steering rack. We took in to the dealer in October and as of April part is still back ordered with no estimated timeframe for delivery likely due to demand as a result of too many other customers with same issue. I believe this should be a recall to encourage Honda to address in a more timely manner.

Drivers side mirror shakes. Dealer indicates common problem. Would not fix

My cars steering wheels starts to “stick” the further I drive. I notice when I’m driving on the interstate if my car starts to veer the steering wheel doesn’t easily turn. I have to yank the wheel in order to veer the car back on the road. I notice it started happening around November 2023 and it occurs most frequently the farther I drive.

While driving above 40 mph the steering has a sticky feeling and doesn’t return to center position while turning. Steering has a grabbing feeling while turning and stick in that position until forcing the steering wheel to correct itself

I feel the steering wheel sticky after the car start moving about a short distance like a mile. It happens at all speeds. I started noticing the problem about 3 or 4 months after I bought the car. The problem occasionally went away but happens most of the time. The steering wheel doesn't move smoothly when I try to make minor adjustment. On 4-17-2024 I was making a right turn into a parking space. I was moving at very low speed. Just before the car stopped I felt I hit something. I thought my right rear wheel hit the curb. I got out and looked around there was no curb. I think it came from the steering mechanism. There was no warning alarm or light.

I have noticed a "sticky steering" feeling while driving. It has pulled me into oncoming traffic at times, I am in the process trying to get it repaired, hopefully not at cost to me. The car only has 15K miles on it, and it is frustrating.

I began to experience "sticky steering" on my nearly new vehicle. The steering would temporarily "freeze" and would require some effort to turn. I took the vehicle to my dealer service department and they confirmed the problem. They ordered a replacement part in December, 2023. As of this date (18 April, 2024) the replacement part has not arrived, and the dealer says that it will likely not arrive until September or later. I have uploaded a copy of the dealier service invoice that confirms the diagnosis. I feel the vehicle is unsafe to drive, and I drive it as little as possible.

While driving, the steering wheel either jerks or becomes sticky in the left or right position in an unsafe manner. This has become an everyday occurrence for this vehicle.

My vehicle component or system that I believed malfunctioned was the steering wheel. My vehicle steering wheel feels at times like it got lock while driving on the highway and off the highway. My vehicle is available for inspection at any time upon request. Due to this problem with my vehicle I panic for a couple of seconds, took my eyes off the road, without keeping a safe distance with other drivers. The problem has not been confirmed by a dealer or independent service center. I have taken my vehicle for regular services and have reported this problem to my dealer. But nothing has been found wrong with my vehicle as of today. My vehicle has not been inspected by the police, insurance representative or others since my dealership has not found anything wrong with it. No warning lamps, messages or other symptoms of the problem prior to the problems. I have taken my vehicle for other concerts as well that have been corrected but this with my steering wheel.

When steering to the left, at moderate to high speed, the steering (steering wheel) sticks to the left such that the driver must intentionally "un-steer" the vehicle. Started around 3k miles and has become gradually worse until now at 12k miles. Last incident caused me to cross double-yellow line and could easily have caused a head-on collision (by sheer luck it did not). Took CR-V to Weir Canyon Honda and they did something (?) and I could not reproduce. A week later it's doing it again. I see NHTSA investigation EA23003 estimating 500,000+ vehicles affected. Why is this not a recall yet?

While driving either straight or turning the vehicle seems to "stick" even the tiniest bit. When turning it feels as if the tires are stuck or while driving straight, maintaining a straight line can be complicated by the steering feeling as if it is stuck. Even the tiniest bit of movement in the steering is a jerking motion rather than fluid movement. It is a very scary and dangerous feeling while driving. I have tried contacting my dealership and can't seem to get anywhere. This is EXTREMELY frustrating!

The contact owns a 2023 Honda CR-V. The contact stated while driving at high speed, the steering wheel began to stick. The contact stated that the Lane Departure warning light was illuminated on three separate occasions. The vehicle was taken to the local dealer, where it was diagnosed and determined that the power steering rack needed to be replaced. The dealer informed the contact that the parts were on backorder. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 6,000. The VIN was not available.

The contact owns a 2023 Honda CR-V. The contact stated while making a turn, the steering wheel felt stiff. There was no warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the electronic power steering and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,385.

When I'm driving at highway speeds, and have been in a lane for some time, if the lane starts to arc to the right or left, I find that I have to exert some force to get the car to follow the lane. In other words, the steering wheel seems to be stuck to keep the car going in a particular direction, and requires me to "un-stick-it" to stay in my lane. this issue also occurs when I'm managing a highway overpass, wherein, if I have to change the arc of the turn tighter or looser to stay in my lane, I'll have to exert some force to un-stick the steering wheel. I can't remember when I haven't had this problem with the car, since I typically don't drive highways that often - most of my driving is on city streets, however, I believe I started noticing this problem since the Fall of 2023. I'll drive to check on a project I have in Arlington, TX or to an office building I manage in Farmers Brach, TX from my home in Plano, TX about one or twice a month, and that's when I'll notice it. The most recent time I noticed it was this past Sunday [XXX] as I drove from my home in Plano to Farmers Branch (approx 15 miles one way). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle has about 8,120 miles on odometer. When going straight at 45 MPH for 1/4 mile, turning either right or left requires greater force to turn the steering wheel - it gets "stuck" in the straight position. This is referred to as the "sticky steering issue". It causes the driver to use more than normal force to free the wheel from stuck, but then when free, wheel turning resistance goes much lower. Sometimes this causes the vehicle to move over in the lane more than the driver intended, when the steering wheel "unsticks". The local Honda dealer has confirmed the problem, BUT, now says replacement steering parts to fix are a 7 month wait...This is quite unreasonable to wait for a warranty repair on a potential safety issue.

Sticky steering on highways. On curves on highways, steering wheel hesitates/ clicks upon return to straight position

Steering sticks when turning the wheel causing it to jerk and cause resistance.

Steering box Something catches or rubs in the steering box when turning. Honda has known about the problem for sometime now. After having service was told the steering box needs replacing ,but none available. Nine month wait for part.Seems Honda CR-V and Civics are affected. No one will answer if vehicle is safe to drive

We are experiencing stiff & jerky steering on our 2023 Honda CRV with current mileage of 9,600. Vehicle is available for inspection. We are concerned that if steering wheel were to lockup, we might not be able to avoid a collision. This would put us & others in danger. At the dealership on April 9, 2024 the problem was confirmed to be in the power steering. They told us a replacement part has been ordered, but it is on back order & they are unsure how long it will take to receive it. They assured us the vehicle is safe to drive. The vehicle has not been inspected by anyone else. There is no warning lamp or message alerting us to the problem.

Sticky steering at high speeds. Took to Honda dealer but they didn’t notice it. I notice it every time driving. Worried this could lead to steering failure

While driving the steering became very "tuggy". There was nothing smooth about maneuvering the vehicle. You could steer with little effort, then for no reason it would be real hard to turn, then turn quickly forcing a correction. It changed significantly from the way it was in the first two or three thousand miles. The dealer looked at it and said I could not drive it home. I received a loaner car from Honda, but they are now saying it may be September before I get it back. This is a real safety issue on my new car. It only has 8300 miles. I have nothing from the dealership, but it has been reported to Honda under case number 14550367.

The steering rack has to be replaced.Dealer ordered part. Part won’t be available to install until September .I have 8000 miles. Problem with steering is sticky steering. When at highway speeds the steering feels to stick and then turn . I also have another 2023 Crv hybrid sport that at 7000 miles the steering rack had to be replaced . It now has 15000miles.no problem yet since replacement.

Sticky steering when driving at Hwy/Freeway speeds causing a jerking movement when correcting - feels like steering wheel does not move smoothly and could potentially get “stuck”.

Brakes have excessive squeel noise when applied. Taken to dealer(S) multiple occassions, Discovered that rear brakes/calipers had "excessive amounts of molykote under all pad shims. Pad shim coating was flaking off in large chunks. Abnormal discoloration in rotors found. " Noise continues, rotors damaged , Honda refuses warranty repair as " brakes are a normal wear item" . Issue was reported immeditely on vehicle delivery, has been taken to 2 different dealers,

While driving on a two lane road with no other vehicles and no objects on the road, the "Brake" warning light came on. Thankfully, the Collision Avoidance system didn't come on this time but if the warning had activated the Collision Avoidance in traffic, a rear end crash could have happened.

What component or system failed or malfunctioned, and is it available for inspection upon request? Steering wheel is sticky How was your safety or the safety of others put at risk? Have to use more force when steering Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No

A known steering problem exists. Honda admits the steering gear box is defective. Dealer has ordered replacement but now Honda states it will be December before parts are available. Thus would be a year for me. Thus issue affect Civics, CRVS and some Acura models. Honda refuses to issue recall. The steering is becoming harder to control and could lead to an accident.

My steering is sticky. The steering wheel does not smoothly turn when I try to turn it.

"Sticky" steering. The issue of sticky steering in our 2023 Honda CRV Hybrid Sport Touring is becoming more and more of an issue - difficulty maintaining lane control without constant jerking corrections back and forth of the steering wheel. The concern is on slick road surfaces (i.e., ice, snow, gravel, etc.) of being able to maintain control of the vehicle with the possibility of overcorrecting. After three days at local Honda dealership with approximately 140 miles of test drives, we were finally able to get the service manager to recognize the problem. Once they dug further into the documentation I provided them, they were able to convince a Honda representative that it was an issue in the hybrid version of the CRV as prior bulletins did not indicate the hybrid version was affected. According to the dealership, the gearbox component needed to correct the issue is on back order - they have requested escalation but no ETA. There are no warning lamps or messages.

November 2023, vehicle steering starting "sticking" when turning the steering wheel. Increased pressure is needed to turn the steering wheel during these episodes. This has been observed at all speeds, not just highway speeds. CRV was taken to dealership in January 2024 where the service department diagnosed it as needing a new steering gear box. We were told that the part would not arrive until April 2024 and were also told that we had to continue driving the vehicle and a loaner would not be given. Vehicle was purchased from Sons Honda in McDonough GA March 2024 we were notified by the service department that the part would now not be available until September 2024. We were still not offered a loaner to drive. My wife is very hesitant on driving this vehicle especially in wet conditions.

When approaching highway speeds, the steering gearbox is binding and sticking so that I have to constantly correct the direction of the CRV. This is a very unsafe condition as the vehicle will not reasonably maintain a straight line. I reported the problem to the dealer, Underriner Honda, Billings, Montana, on Tuesday, [XXX], and they have ordered a replacement gearbox, now "back-ordered" from Honda. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The steering rack per Honda has to be replaced due to a manufacturing defect. When driving on highway, the steering sticks in place causing the driver to have to use force to get it unstuck. Very dangerous.

This vehicle has the sticky/jerky steering problem. It started around 5500 miles. It is an intermittent problem that is very noticeable when it is cool outside. This is the same problem that the NHTSA has been investigating (investigation EA23003)

The steering wheel is sticking when driving. From the center driving position, turning in either direction more than 1 degree causes the steering wheel to stick requiring you to push hard which causes it then to jump and most often over steer. I think this is a dangerous issue since it requires you constantly correct the over steering that occurs during normal driving. I took the vehicle back to a Honda dealer who has confirmed the issue is the steering rack assembly and that it needs to be replaced. It appears to be a large scale problem for Civic and CRV vehicles with the part being on back order with no expected delivery date. I have been on this backorder list for 4 weeks without any idea of a delivery date.

The steering on this car is sticky. This problem started in December of 2023. At that point the car had 8000 miles and it was diagnosed at the dealer. At that time they ordered a steering rack. We returned to the dealer on 1/25/24 and were given 4/4/24 as an estimated time for the part. At that time, the dealer was unable to replicate the sticky steering. On 4/1/24, the estimated time for getting the new part was extended out to 9/6/24. The intermittent problem with the steering is annoying at best and possibly dangerous at worse. We are concerned for our safety and believe that the timeframe for repair/part replacement is grossly inadequate. The dealer was unwilling to provide us with a loaner car until this can be resolved.

STICKY STEERING AND GETTING HARDER TO MANAGE

Power steering rack failure at approximately 9000 miles. The problem was reproduced at the service center. There were no warning messages, lights, etc. The car developed very jerky steering making it difficult to maintain lane with ease. The car has been at the dealer since December 6, 2023 and the part is backordered. Part is not expected until September 2024.

Lane departure system malfunctioning. Lane departure warning comes on when driving in center of lane with both lane detection indicators green.

The Object Approaching Warning alarm came on at two times when stopped at an intersection stop light. The first time was when an oncoming vehicle was approaching in the center of the intersection. The second time this occurred was when my vehicle was stopped for a stoplight with all surrounding cars stopped and not moving. If the collision mitigation system was working and the system activated when driving, it is my understanding that the vehicle should emergency brake causing a possible collision by a following vehicle. Took the vehicle to a dealer who stated that that they could not duplicate the problem and that they would no longer work on the vehicle for ANY repeat issues that they were not able to duplicate or confirm in the past creating further safety issues for myself and other drivers.