2023 Honda CR-V complaints

A week ago the steering system started malfunctioning on my 2023 Honda CR-V. While driving on straight and level highways at between 35 to 60 mph, the steering wheel seems to be "sticking" or encountering an obstruction causing occasional overcorrection resulting in almost hitting traffic in the adjacent lane, especially on narrow roads. There are no warning lights or messages related to this condition.

The steering is sticking and feels loose. Sticking feels like a ratchet. We have only 6000 miles on our car. This issue started about 500 miles ago.

I was driving over a bridge and the steering seemed to lock in place. I could not move to the right or left, the steering wheel felt "stuck". I then proceeded to a rotary and was steering to the left but the car seemed to go to the right and would not allow me to continue to the left. Again the steering wheel felt stuck and was very difficult to move. I have had a few other incidents when I felt the car was moving to right or left making it difficult for me to steer. I had assumed it had to do with lane assist but I do not usually have this feature turned on. The vehicle has not been inspected by manufacturer, police or insurance. There was no warning lights. This issue began a few week ago, end of August 2024.

The vehicle's 12V starting battery was completely discharged after sitting unused for 3 weeks. The vehicle was stored indoors during the month of August 2024. The vehicle was located in Minnesota. The 2024 August MN monthly average temperature was in the mid 70's F. The discharge happened again after the vehicle was jumped and run. See the attached dealer invoice for additional details. The vehicle was taken to the local Honda dealer. No problem found. The dealer stated this is normal vehicle behavior. The vehicle was purchased in May 2023 and has less than 14,000 miles. I believe this is a safety issue because I don't trust the vehicle to start after very short storage periods during the winter or as the battery reaches the end of its service life. The loss of battery reserve capacity is 50% at -20F and 20% at 0F. An industry accepted norm for the service life of a 12V battery is that it reserve capacity has decreased to 40% of new. I worry that the vehicle may not start after less than one week of storage under these conditions. Honda Corp. does not publish battery storage guidelines in the owners manual. Honda Corp. and the dealer were requested multiple times to produce documentation on battery storage guidelines. They were unable or unwilling to do so. The Honda dealer did not provide education on vehicle storage as part of the sales process. I do worry about being stranded in our harsh upper Midwest winters during potentially life threatening temperatures. I firmly beli

At highway speeds the steering wheel almost feels like it locks in place and need to give it a tug to get it to move. The steering wheel does not feel fluid, more mechanical like gears are locking up. I am afraid it may completely lock up and I will not be able to control the vehicle.

At high speeds, hood vibrates and moves abnormally up and down. The hood wobbles at highway or interstate speeds

The contact owns a 2023 Honda CR-V. The contact stated that while his wife was driving at 15-20 MPH and attempting to come to a complete stop, the vehicle suddenly accelerated on its own. As a result, the driver briefly lost control of the vehicle before coming to a complete stop by intentionally running into a curb on the side of the roadway. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V588000 (Power Train), but the VIN was not included. The vehicle was not repaired. A police report was filed, but no injuries were reported. The manufacturer was not notified of the failure. The failure mileage was 16,000.

I purchased a 2023 Honda CR-V LX from Serra Champaign Honda on August 9th. As soon as I drove on the highway, I noticed that the side mirrors were shaking excessively. The driver's side mirror shakes violently at speeds above 50-60 mph, while the passenger side mirror shows minor vibrations at speeds above 70 mph. This causes a severely distorted view, leading to dizziness and nausea, making driving extremely difficult and dangerous. Additionally, the problem is exacerbated at night due to the lights. I was extremely frustrated and upset upon discovering this issue immediately after purchasing the vehicle. I have found that many other customers are experiencing the same problem, and I have learned that there is no recall issued yet. I am reporting this issue to Honda for urgent attention. What component or system failed or malfunctioned, and is it available for inspection upon request? The side mirror has issues. It is available for inspection upon request. How was your safety or the safety of others put at risk? Driving at high speeds on the highway made the vehicle very dangerous due to the excessive shaking of the side mirrors. Has the problem been reproduced or confirmed by a dealer or independent service center? I reported the issue to the dealership, and they acknowledged it but mentioned that it has not been officially recalled yet. They said they would check what can be done under warranty. Has the vehicle or component been inspected by the manufacturer, police, insur

Steering is sometimes sticky with the steering wheel reluctant to return to the centered position at low (10MPH) and moderate speeds (30-45MPH). Additional modest force is needed to overcome the stickiness to drive the vehicle normally.

See attached document for complaint

The contact owned a 2023 Honda CR-V. The contact stated while driving at an undisclosed speed, the vehicle unintendedly accelerated. The contact stated that the failure occurred while driving on a busy four-lane highway. The contact stated that at one point the vehicle was on two wheels to avoid crashing into a truck. The contact stated that his foot was on the brake pedal during the failure. The vehicle was towed to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The was afraid of driving the vehicle and the vehicle was traded-in. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 22,472.

At moderate highway speeds, the steering sticks and jerks occasionally. Makes the car unstable when this happens.

Steering system is sticky. It can feel like the steering wheel temporarily locks. It takes more effort to turn the wheel.

Steering is all over. Vehicle pulls very hard with a slight pitch in the road.

I purchased this car in February 2023. The issue presented itself within 2-3 months of owning the vehicle. When backing up in the morning, the lane assist malfunction indicator comes on. If the car sits for long periods and then backs up- the indicator will come on. I have taken the car to the dealership multiple times and they do not have a fix. I called American Honda and they say the dealership is responsible for fixing and there is nothing they can do. I have recently noticed that the cross traffic sensor does not always catch and alert as well. The mechanic did say this is a common issue with crv based on their message board chat (which he showed me in August 2023) and waiting on Honda to find a fix.

The contact owns a 2023 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. The contact stated that the steering wheel seemed to be sticking, making it difficult to steer the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failed EPS gearbox. The contact was advised that the EPS gearbox needed to be replaced. The vehicle was not repaired. The contact was informed that parts were on backorder. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 5,000.

While driving (no other vehicles present) it will display warning on dash. It will slam on brakes and swerve outside of lane. This causes the vehicle go off road or in another lane. The warnings will then disappear. It also advises to see dealership. It has been to the dealerships within first two weeks of purchase. They have not been able fix issues.

I went to Honda to get my car serviced & I told them i was experiencing my steering wheel sticking every time I drive & make turns or change lanes. Sometimes the car will notify me to brake but there is nothing Infront of me & the vehicle. The dealership told me that they had never heard of such thing that the steering wheel sticking. They informed me that there was a back order on this car part & unable to tell me when they would receive it. In the meantime, I have to drive with a defective car & hoping nothing happens to me while Im driving. They didnt even have any sympathy or say sorry. It's disappointing that honda doesnt offer a loaner that would be the least they can do. I've waited over a month to get the car fixed. I had been so scared driving my car to & from work always getting stuck. I finally got a call that they received the steering wheel part and that i need to come in right away. It took more than a month to get it fixed. This should not have been happening and I was so surprised they knew about this issue before leasing this car to me, putting me & my family in danger.

After I bought this new Honda CRV 2023 car, the steering started to feel sticky after a few thousand miles. This rigid or sticky steering begins after 10-15 min of driving. Issue: Steering starts to feel very rigid while driving, irrespective of highway or local streets, and it feels very rigid to turn. This is a safety concern as the car does not go how we want during driving, which can lead to severe accidents. I've reported these issues the last three times when I took the car to service at verified Honda service centers, and none of them accepted or looked at the issue. I still feel this issue every time I take the car out. There should be a recall from Honda to fix this issue as soon as possible to avoid serious accidents. Please help us (drivers, passengers, and pedestrians) be safe on the roads by attending to this issue as soon as possible. Thank you!

Increased steering effort and “sticky steering” while driving especially on highways.

In the past few weeks, the vehicle accelerated (engine revved) when releasing the gas pedal. This has happened 4 times. The first 3 times was when driving the vehicle on the road. I have taken the vehicle in twice to the dealership and they were not able to reproduce or diagnose the problem. The 4th incident occurred as the vehicle was pulling into a parking space. when the gas pedal was released, the vehicle engine revved and lurched forward. Slamming on the brakes ,hard, averted a collision with a car in the space in front of the space we were trying to park in. It is only a matter of time before this condition causes an accident.

I was driving from my late sister's house in Kent Washington to the AgriShop Auburn Ace Hardware on [XXX]. I was stopped in the left turn lane headed westbound on [XXX] , preparing to turn left onto [XXX] . The left turn light turned green, I started through the intersection. At that point, the steering locked and all the warning lights on the dash came on. I tried to steer the car, but the steering was locked. The warning lights on the dash included one that indicated a power steering failure, but it also kept switching to every other electronic system warning they had failed, making the warning useless. Thankfully, the oncoming traffic was still stopped at a red light. I turned the engine off, re-started the car. The warning lights remained, but the steering was no longer locked. I drove the remaining few blocks to the hardware store. I got what I needed at the store, re-started the car and the warning lights remained. I contacted the nearest Honda dealer, Hinshaw Honda, and took the car directly to them, a distance of 2 miles. Halfway to the dealer, all the warning lights went off and the car performed as if nothing had happened. The dealer did diagnostic testing, it took about 90 minutes, and the service advisor came out and told me that they could not diagnose the problem and planned to send me on my way doing nothing. I told them that was unacceptable, that, if I had been turning in front of oncoming traffic, this could have been a disaster. The service manager stepped

In March of 2024 the steering wheel of 2023 Hybrid CRV that we purchased less than 1 year ago started getting hard to straighten back out after we turned. My husband kept saying it felt sticky. The problem continued to get worse to the point of it getting completely stuck one day when I was following a curve on the freeway and had to yank the steering wheel to get the car to straighten out. When I took the car into the shop at Right Honda in Scottsdale the first time on [XXX] and gave them every detail they said they couldn't duplicate the problem and that I should just come pick it up and keep driving it. I should them articles from the NHTSA about this issue and the safety concern with it and the fact that I am driving our [XXX] in this car. They said don't worry about it let us know if it continues. I pulled out of the driveway and turned and the steering wheel immediately stuck in the turning position and I had to over correct. I was infuriated and contacted the GM of the dealership when I returned home. He told me the same thing that the problem couldn't be duplicated and I should just keep driving it. After 2 more days of worrying and struggling with this car I almost hit someone on a bike coming off a curve and not being able to correct the car in time with our son in the car. At that point I was done and sent the GM a message saying I would be dropping the car off and we needed a loaner because this car is unsafe. Our brand new car has been sitting in the garage since

Steering feels "sticky" when turning the steering wheel. It happens mostly when outside temperatures are lower. I notice it most when taking ramps on and off the freeway. Sometimes you can even let go of the steering wheel at a turned position while driving and it will stay in the same position. There are no warning lights on. I first noticed the problem when the car had just about 6000 miles on it. The dealership says they cannot replicate the problem and have tried twice, but the issue still persists.

I brought the car to the dealer shortly after its purchase to say I was getting error lights on the dash. They said they reprogrammed it. They also left all safety reminders in the off position. I continued to get a variety of error messages on the dash. The car was difficult to steer and needed constant correction. I was initially told it needed a drive rack. Upon follow up on parts I was told it was a power steering rack. Parts have been on order since Jan 2024 with an eta of April. Upon follow up they did not have an eta on the parts. I contacted Honda and filed a complaint. They have given me an eta of September. This is a new vehicle and I was told to be careful driving! This is a serious concern!

Sticky steering- The steering fork is not consistent as you increase the driving speed . You are constantly adjusting the steering wheel to correct for direction. However, instead of a smooth turn of the steering wheel, the turn feels like you have hit a flat spot on a gear causing you to over steer! In reading comments on the CR-V Owners Club web blog, a writer referenced NHTSA case #EA230003, rack and pinion defect in which parts are NOT avaible until September, 2024.

Steering wheel makes a clunk noise when moving left to right and also the Steering gets stiffer, sticks and feels notchy. Car was taken to Honda dealer and upon their inspection I was told that Steering Rack is sticking internally and Honda special ordered a replacement rack on May-15th but currently part is on BackOrder with No ETA.

I was rear ended in an accident. My seat back broke and the metal frame twisted. When j came down my back hit the middle of the bolstered side of the seat.

STICKY/CATCHING STEERING

The vehicle has developed a noticeable resistance and alarming notchiness when steering especially, but not only, at highway speeds. Honda and our dealer, Executive Honda, are aware of the problem. It seems to affect many like vehicles. They have ordered a replacement steering rack. However, it will not be available until September, at the earliest.

It's happened 3 times now. Car "phantom breaks" at highway speeds. Clear and open road. Then every single warning light the car has comes on. When you lose power, you can accelerate. Last time it happened I was nearly rear ended by 2 cars. Honda cannot figure it out. They keep putting bandaids on this issue but the reality is they can't duplicate and more of the same issues are popping up online from 6th generation owners. The CRV has a major issue. It's only a matter of time before there is another recall. I want to start the lemon process as Honda has had my car for more than a month and on 3 different occasions and cannot give me an answer. It's all fluff, pushing me closer and closer to my warranty expiring. Picture submitted shows all warning lights. I

The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle drifted to the left or the right. The contact stated that following the drift, the vehicle would lunge forward. The vehicle was taken to a dealer for diagnosis. The contact was informed that a front wheel alignment was needed. The vehicle was repaired; however, the failure persisted. The contact took the vehicle to another dealer who diagnosed a failure in the steering column. The contact was informed that there was no open recall on the steering related to the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 22,000.

The steering is sticking in a range about 5 to 25 degrees on turning to either side. Most often felt when driving into a curve on the left side. Can feel it get stuck as you come out of curve back into a straight away, However, you can feel it sticking even when making gentle steering corrections on a straight away. My concern is reading that you have been investigating this in other Honda models including my own model and year, and that there have been issues with crashes. I am seeing the dealer on Tuesday to report the problem.

The contact owns a 2023 Honda CR-V. The contact stated while depressing the brake pedal, there was an abnormal grinding sound coming from the vehicle. The failure only occurred when the brake pedal was being depressed. The vehicle was taken to a local dealer where it was test-driven but the cause of the failure was not yet determined. The contact stated the vehicle was taken to another local dealer, but the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.

When driving my 2023 Honda CR-V on a straight road the car starts drifting to the left or right. To keep the car in the lane, I must continuously slightly turn the steering wheel - and when I do there is a sticky/binding before the steering wheel moves to keep me in my driving lane. The process then has to begin again as the car now drifts in the opposite direction caused by the sticky/binding steering that causes a hesitation in the steering wheel. This sticky/binding delays in the steering and constant necessity to keep the car in my driving lane is not only annoying, but I'm worried that it will create a dangerous situation, particularly in winter weather. I reported this issue to my dealer when I took my car in for it's first scheduled service at 7,400 miles on [XXX]. The Service Rep advised that they had another customer in a few days earlier complaining of the same issue. I provided the Service Rep with print-outs of the problem from the [XXX] website that listed about 5 pages of this Steering Problem with 2023 Honda CR-V's. He said he will make a note of my complaint/issue. I requested the Service Rep to drive the vehicle but he said that was not necessary. Next week, [XXX] I have my next service appointment as I now have 10,000 miles on the car. I will again present my steering problem and provide a print-out of NHTSA Investigation Action Number: EA23003 as evidence of a known problem with the Honda CR-V Steering and hope the dealer will fix this issue as it is an una

Steering feels notchy when turning. Steering sticks and you have to add more force into steering input at certain times (than other times/normal) when the vehicle is in motion.

Case # 11582774 Purchased 5/8/23 Honda CR-V Are you waiting for the death toll to rise before making Honda Recall 500,000 CR-V And Civics. I see Class Action law suits have been filed against Honda. Over a year with an unsafe car Honda refuses to abide by the yellow law.

I been told by Honda dealership that the power steering rack is defective Part Number 53620-3A1-A13. The vehicle has been identified by Honda Dealership as a failed/defective power steering rack unit. This problem was able to be replicated and identified by dealership during my visit on [XXX) work order # [XXX]. I was informed that operating this vehicle is not an option and a major safety issue. Do to the safety concerns it was agreed by both parties ( dealership and myself ) that vehicle be retained by dealership and part ordered for replacement. Dealership was notified by Honda Corporate that part is back ordered with an expected shipped date of April 1 2024. As of this writing 5/16/24 the part has gone thru multiple date changes from 4/1 to a no date identified on dealership part department data base to now having a 9/1/24 expected ship dated. The question you ask about advanced warning. This is my wife’s vehicle that is operated in town at low speeds, it was not identified until I had an opportunity to drive this vehicle on interstate at highway speeds that I became aware of this uncontrollable and sporadic steering issue. Trying to correct the vehicles direction back to the center of lane was also having resistance from the steering wheel that required having to overcome the locking sensation at steering wheel with force. So advance warning determination, one can only speculate how long the safety of this vehicle has been compromised. I have multiple communication with

Reported “sticky steering” situation to dealer on Feb. 8 2024. Dealer test drove vehicle and confirmed that there is an issue and that vehicle will need a steering rack replacement. The service manager assured me that this was not a safety issue and that it would be ok to continue driving the vehicle. They said they would order it and that it is on back order and should be available in March 2024. March came and went and in early April I contacted service at my local dealer and was advised that parts were still on back order and that they would notify me as soon as they came in. On April 19, 2024 I spoke with the manager at my dealership and advised him that we were very annoyed with the situation and no longer felt safe in continuing to drive the vehicle. When driving, particularly at highway speeds, it required constant adjustment to the steering wheel in order to keep the vehicle in the lane. My wife, who is the principal driver, is now so fearful that she refuses to drive it. The manager was very understanding and cooperative and arranged for us to pick up a loaner the very next day. We have now had the loaner for 24 days with no resolution in sight. Although the loaner is a 2024 CR-V, is is a much less well equipped vehicle than the vehicle we purchased. Meaning it does not have nearly all of the safety or convenience features that we paid for in the original vehicle. We are aware that this is a widespread issue with certain Honda vehicles and are very disappointed with

Not sure its a safety issue but we have a hitch in our steering. It seems to stick as you are driving which is a little unnerving while driving. I saw online that NHSTA is looking into this issue but appears no recall has been issued. Just wanted to add our name to the list of concerned owners. Thank you for your time regarding this issue. [XXX] and [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We noticed about 2k miles in with the new vehicle that the steering feels like it's stuck when trying to move the steering wheel left or right when trying to keep the vehicle in the lane. This problem has not stopped. I thought it might be something wrong with the lane assist but it was not on. We took the service in for it's 1yr maintenance yesterday and reported the problem. We were told that the rack and pinion needed to be replaced but the part is on back order until mid September (it is now May 12). I asked the service consultant if the vehicle is safe to drive and I was told yes. I have read online other people reporting the same problem and they were told not to drive the vehicle and also the part is backordered. I don't know now if I should be driving the vehicle due to safety reasons.

Steering wheel is sticking and not operating smoothly. Feels like steering wheel has notches in it. Very difficult to steer. Feels unsafe to drive. Have taken to service department at dealership several times. We are told the part is on critical back order. We started having the problem in November. Part was ordered in February. Part number 536203D4A24. Have now also filed a complaint with Honda. The problem is getting worse and I don’t feel like it is safe to drive at this point.

Steering becomes "sticky" above 55 MPH. Unable to null out direction and car wants to drift left or right. When you correct the drift, steering wheel needs extra effort to stop drift and "jumps" the other direction. Dealer was notified approximately Dec 2023 with approximately 10,000 miles. At that time, we were informed 2 weeks or so as the Electric Steering needed to be replaced. Talked to dealer Apr 24 and was told no date available.

Hood shakes at highway speed

STEERING IS JERKY WILL . PULL TO THE RT AND LEFT WHILE DRIVING AT MODERATE SPEEDS, STEERING IS NOT SMOOTH AND DIRECT TURNING. ISSUE HAS BEEN REPORTED TO HONDA AND THEY ARE GOING TO ORDER A POWER STEERING ASSEMBLY. UP TO 4 + MONTHS WAITING TO GET REPLACED .... CAN THIS BE SAFE TO DRIVE FOR NEXT 4+ MONTHS?

Steering is sticking when driving at highway speeds. Takes extra effort to move the wheel when trying to make small steering corrections. This causes the vehicle to become unstable at high speeds .

I purchased 2023 Honda CRV AWD LX [XXX]. I took the vehicle to Honda World 1 Auto Center Drive, Louisville, Ky 40299. Advisor is Kathy Schnapp. She informed me there were metal shavings in the rear differential. Replacing the fluid is not covered under warranty. The issue is not that it is not covered but Ms Schnapp stated most Honda CRVs with All Wheel Drive experience metal shavings in the rear differential. I am wondering if the NHTSA has been notified of this and why there has not been more warning of this problem and recalls issued to repair them. What rights do I have about resolving this especially if it's common? I appreciate any information on this. Thank you.... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

What component or system failed or malfunctioned, and is it available for inspection upon request? - The adaptive cruise control and emergency braking. How was your safety or the safety of others put at risk? - The system is reading that other cars on my passenger side usually or coming on or off the exit ramps on the interstate as cars in front of me. In turn the system directs the car to slow down and then at some points break hard while driving at highway speeds. Has the problem been reproduced or confirmed by a dealer or independent service center? - The technician at the Honda dealer told me just to turn it off as its better to have it off than on. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - There has not been an accident as of current that would warrant an inspection. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - The adaptive showing the car in front, showing the word BRAKE on the mini dash and then you can also feel the gradual to almost complete stop of the car when this occurs. The main place to see is the outline will fill up as if a car is in front, but one is not.

The steering on my 2023 Honda CR-V sticks and impedes my ability to smoothly turn the steering wheel as I drive. I currently have 7500 miles on the odometer. The steering issue has become progressively worse since owning the car and the "sticking" has reached a point where I no longer feel that the vehicle is safe to drive. On [XXX], I took the vehicle to the Honda dealer (Joe Morgan Honda, 176 Garver Road, Monroe, OH 45050, 513-360-2700) where the sticky steering issue was confirmed and the inspection indicated that it needed immediate attention and replacement of the power steering was warranted. There were no warning lamps to indicate a problem. The power steering gearbox and rack unit was placed on back order with no indication as to when the part would be available. Follow ups to the dealer and American Honda Motor, Inc. have not yielded any satisfactory results with them stating that the part continues to remain on back order. Case number issued on [XXX] by Honda is [XXX]. In the meantime, the car remains in my garage, unsafe to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Regularly receive loud alarms and errors when putting the vehicle in reverse that the Lane Departure Warning system has failed and to see dealership. Error will last for around 10-20 seconds and then disappear. One dealership tried to apply a TSB directly associated with this issue which failed to fix anything. Dealerships have no idea what is causing the issue and are unable to fix the issue. The contacts wife took the vehicle to the dealership on 4/19 and left the vehicle for a week. The dealership is unable to determine what is wrong with vehicle.