2023 Honda CR-V complaints

I own a 2023 Honda CR-V EX-L AWD and I'm experiencing a concerning issue with the steering system. The steering wheel feels "sticky" and lacks the smooth operation expected. While driving, this stickiness becomes pronounced, requiring excessive pressure and torque to maneuver the wheel properly. This has led to instances of oversteering, posing a significant risk of accidents or mishaps. Despite replicating the issue at the dealership, they've dismissed it as "NO CONCERN." However, I'm aware of numerous complaints to the NHTSA regarding this same issue. I urge the NHTSA to investigate this matter thoroughly and compel Honda to replace the EPS steering rack in affected vehicles promptly to prevent potentially severe accidents.

The contact owns a 2023 Honda CR-V. The contact stated that while driving at various speeds, the steering wheel became "sticky" with the contact struggling to turn the steering wheel. There was no warning light illuminated. Over time, the contact stated that failure had gotten progressively worse, and the vehicle was eventually taken to a dealer. While on a test drive with a mechanic, the mechanic confirmed the steering wheel failure, and a request was sent from the dealer to the manufacturer for a power steering rack replacement. Both the dealer and the contact were initially given a 3-month ETA by the manufacturer as to when the part would become available. Recently, the contact received an email where the ETA date was removed, and the part availability remained unknown. The vehicle was not repaired. The failure mileage was approximately 15,000.

Hello I want to report that my vehicle has a problem with steering being sticky. The car has around 8000 miles. I started feeling that steering was heavier and stickier than normal. The dealership has confirmed that there is a problem with steering rack but it has been several months and the part is still on back order. This sounds like a safety incident waiting to happen so I wanted to report it to right channels because Honda is not making this a priority.

At about 14,000 miles, started experiencing issues with steering wheel. It is harder to keep a straight line. On gradual turns, steering “sticks” and doesn’t return to natural position, therefore, overcorrection is needed causing vehicle to jerk. If steering goes back to “normal”, due to initial overcorrection, staying in lane is hard potentially causing a wreck or turning vehicle upside down.

Problem with power steering. When making small changes in steering while going straight, the steering seems to bind, then catch, and jerk. The dealer checked the problem in November and said the power steering gear box need to be replaced, but that the part would not be available for months. The problem was intermittent at first, but now occurs all the time. I called the dealer last week and they said the part is supposed to be available in April, but that has not been confirmed. The dealer has provided us with a rental car to drive until the replacement power steering gear box comes in. They have been cooperative and seem as frustrated as we are. I know the NHTSA is already looking into this, but I thought you might want to know about another vehicle with this problem.

I am writing to file a formal complaint regarding a critical safety issue with my Honda CRV EX 2023, specifically concerning the steering mechanism. The steering feels excessively "sticky," making it extremely challenging to control the vehicle, particularly at higher speeds on the freeway. This issue poses a significant safety risk, as it requires an excessive amount of effort to keep the car steady, resulting in several near misses and a profound sense of insecurity while driving. Despite bringing this matter to the attention of the dealership, I have been consistently dismissed with the explanation that it is related to the lane departure safety system. However, this assertion is demonstrably false, as the problem persists even when the lane departure system is deactivated. Furthermore, it is illogical to attribute a safety system as the cause of decreased safety, as its purpose should be to enhance passenger safety, not compromise it. Additionally, the car shows no warning and dealer did not detect any issues during their multi-point inspection during a service. It is important to note that this issue is not isolated to my vehicle alone. I have spoken with an Uber driver who also operates a Honda CRV 2023, and they have reported experiencing the same steering problem. This indicates a systemic issue that demands immediate attention and resolution. Having driven other vehicles without encountering similar problems, I am deeply concerned about the safety implications of thi

For several months now, the steering wheel seems to "slip" and feels "loose" when reaching highway speeds, making it difficult to control the vehicle. It is now a daily occurrence.

When driving the car will false brake or alert to brake when nothing is directly in front of the car. Many instances the car will catch a car in the lane beside it and brake because it thinks the car is in front of it and will begin alerts and braking the car while driving on the interstate. Internal electronics like the infotainment will stop working and no longer play music, pull information from device when trying to connect via Bluetooth or USB. Had many occurrences where the port will respond with BAD USB and not connect. Only fix to get it working in the meantime has been factory resets. Have had to perform over 30 in the year of ownership.

The steering gets stuck while at high speed on the highway (with lane assist off). The danger happens when you have to turn harder then it appears the break free and you can move to far over in the lane. Call it sticking steering wheel or maybe the electronic steering system is locking, not sure. Bringing it to the dealer but their first comment was there are no issues. This is like a workout to drive or added stress because it does not smoothly turn back and forth.

The steering of My 2023 Crv has recently been stiff when in the center and turning slight left or right. Just today, we nearly hit something because the steering was stuck when turning left. I had to pull it back to the center. The car is dangerous to drive considering that i was with my family. My Crv has been to the dealership numerous times because of issues with the steering, but this is the first time i have experienced having the steering stuck when turning.

While driving on highway the steering wheel has been sticking. we tried reaching out to honda but they aren't helping they test drove the vehicle but unable to identify the issue this issue is related to the Electric Power Steering

Issue with steering. Vehicle occasionally and sporadically has a sticking wheel. When driving and making a slight adjustment the wheel sticks slightly and has to be adjusted.

The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle frequently veered to the left independently, after which the contact became aware that the electronic power steering was not functioning properly. The power steering warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering rack and pinion. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 12,000.

While driving noticed the steering began sticking and was not fluid. Force was needed to control and turn the car. In addition, started getting alerts for lane keep assist malfunctioning while it was turned off and not in use. Called the dealership and they indicated it would over a week before they had an appointment available. I have 2 cars so stopped driving the Honda. Last week I decided to drive and the steering had become worse with almost a full loss of control at times. Also noted the steering column had started shaking when driving the car in reverse. The car was dropped off Sunday 10Mar24 at my local Honda dealership and they have informed me the steering rack needs to be replaced and that I could come pick the car up until the part comes in. I informed the dealership I would not be picking the car up until the repair was made, as it is unsafe to drive.

The steering wheel seems to be sticking causing jerking feeling. When I adjust the wheel going down highway to stay in lane it feels like the steering wheel is jumping over a spoke. It is not right and feels unsafe. There was no accident. Started shortly after purchase in June 2023.

The steering on my 2023 Honda CR-V keeps sticking or freezing in place and you have to correcting the steering wheel all the time to get it unstuck, you are constantly correcting the steering wheel to keep the vehicle on the road. it is very unsafe to drive.

2/24/2024 I was in a library parking lot, going parking lot speed where children might be encountered. I turned right into a perpendicular parking space, no cars on either side. I went to brake as I approached the parking lot bumper and the car unexpectedly accelerated and would not stop. I crashed into a tree and metal pole, which stopped the car. I don't believe the car would have stopped without the tree and pole. I put the car in reverse and with difficulty backed back into the parking space. The right fender is severly damaged, right tire flat and I was unable to move the tires back to a straight position. The car cannot be driven. Yesterday, 2/23, I was at the dealers for oil change and tire rotation and was told there was a recall on the vehicle which required a softwear update. Reading my maintenance report it seems that this was an emissions recall, service bulletin 23-038 and the PGM-FI software was updated. This is a leased car which I got 3/31/23. No other cars or people or property were damaged or harmed. If this had happened near people and cars I fear that someone could have been killed or severe property damage would have occurred.

My 23 Crv is having problems with the steering, it has only 6 thousand miles on it. There is a creaking sound in the steering when turning left, it took me several times to deal with the dealership before they handled it, now, i am experiencing stiff steering when driving. When driving and the steering is on the center and if i try to move it right or left, there is a spot that feels rough or stiff.

When driving on the highway during moderately long trips have experienced the steering sticking and have to overcompensate to turn the wheel. As a result I am constantly fighting with the wheel to keep straight on the highway. We initially thought this was possibly the lane assist but we shut off the lane assist and the sticky steering still continued. Driving the car long distances is exhausting as you are constantly fighting against the sticky steering to keep within your lane of traffic. Both my husband and i drove on the highway and experienced the same situation.....Brought to dealership today [XXX] to be fixed as I saw info online that this is a known concern but because they couldn't replicate it, they won't fix the issue....it sometimes takes a while driving on highway for this situation to show....and if the dealer doesn't allow the time for a long drive they won't be able to replicate it. Bought the crv new summer 2023...first noticed the pull heading north on [XXX] to nh in aug...experienced on trip to west mass on mass pike in sept....experienced again on trip to vt in nov....then again on trip to CT in March. These were long trips where issue VERY noticeable because exhausted at the end managing the steering. Thought steering was just stiff (new to hondas) so didn't reach out to dealer before now..trip to CT was hard so looked online to see if there were issues and saw latest complaints....so made appt with dealer.... INFORMATION REDACTED PURSUANT TO THE FREEDOM

Steering wheel sticks causing me to over steer. Took it to dealership twice and was told it was safe to drive. When I asked them to put it in writing they kept my vehicle and Honda provided a rental car for 3 months.

The steering becomes sticky when driving. It can't be adjusted smoothly, but can only be done using extra effort. The steering wheel turns a larger degree than expected. Instead of turning at arbitrary angle, it skips from one to another but not any between. It causes overcorrection and makes it very difficult to drive straight.

On January 19, 2024 my wife was driving the CRV when it suddenly slammed on the brakes bringing the car to a full stop. The dashboard screen said Object Detected. It was a violent stop, so much so that she thought she had been rear-ended. Luckily, she was not going very fast and the car behind her was able to stop without hitting her. If it had happened at a higher speed on a busier road she and others could have been injured or killed in a crash. She called me crying and upset and could not get off the road because the problem repeated four or five more times. We had the dealership come pick up the car and they found code "P2583-54" for the radar system aiming incomplete stored in the car. They performed a static and dynamic re-aiming of the radar and said it was ok. We felt the vehicle was unsafe and entered into arbitration with NCDS. The manufacturer never explained what the cause of the radar malfunction was (such as faulty hardware, rushed manufacturing, etc) and expressly stated that they could NOT guarantee the problem would not happen again. There had been snow and ice present on that day. The sensors had problems (different alarms and sounds but no phantom braking) again on Feb. 16th. These dates are the only two significant snowfall days we have had since purchasing the vehicle. We feel the vehicle is unsafe in any amount of snow or ice and think an investigation should occur into the radar system so that a recall can be issued so that nobody gets hurt or killed. T

Steering feels sticky at high and low speeds. Feels as if the steering is jumping out of your hands.

12/25/23 While driving my new 2023 Honda CRV with approximately 9,500 miles on it, I experienced a twitching or sticking of the steering wheel. I noticed this today on the interstate while driving at speeds between 55-70 mph. It was more apparent when driving in a straight line, and the steering was sticking in either direction when I made minor corrections to maintain that straight course. It felt like I was having to continually fight the sticky steering to maintain a straight course. There were no warning lights. I got off the interstate, and verified that none of the lane keeping assists were on, and they were not. I took a different route home this day. Over the next few weeks, the problem seemed to be more apparent, and I started avoiding using highways and interstates whenever possible. I made an appointment with the Honda dealer. (This issue does also occur at lower speeds, but is more noticeable at higher speeds.) 02/10/24 At approx. 11,700 miles, I brought the car to the Honda dealership for my appointment to discuss the problem. They stated there were no recalls for my vehicle and no reported issues of this type brought into their dealership. I discussed that my symptoms were "exactly" the same as those listed those in NHSTA ODI investigation #EA23003. I was then told that that the ODI investigation document I showed them was not a "Honda document." After I requested that a service technician test drive my vehicle, which they did, the dealer then contacted the Hond

When driving on the highway, the steering is sticky. There seems to be some slight resistence in the steering wheel. When I steer through the resistence, the vehicle tends to overreact and I have to steer back in the other direction. The steering of the vehicle lacks the sensitivity and responsiveness that I found in previous CRV's that I owned.

All warning lights on the auto’s dash will spontaneously light up and start alarming while I’m driving. This has been happening since I bought the car, I have brought it into the dealer and written the dealer multiple times about this. It seems to be worse in the summer when the air conditioning is running and has also happened occasionally in the winter with the heat running but much less frequently. The Honda service center is not able to identify the problem. It is very distracting and dangerous when this happens on the highway.

Intermittent sticky steering - requires effort to make even small adjustments. Feels unsafe.

While driving the steering wheel sticks when making slight turn

Stiff and Sticking Steering

The steering rack it’s sticking when taking a corner and some times it’s locked in a way that the car can be driven safely.

Issue can be best described as sticky steering. Issue is worse at higher speeds, especially highway speeds. It feels like the steering wheel gets kind of stuck, and requires more effort to overcome the sticking point.

Sticky or notchy steering while driving straight. Steering wheel requires a slight increase in effort to overcome the notch felt in the steering. Typically happens between 30 and 75 mph. The Honda dealer has reproduced the problem. They say it is "safe" to drive and the parts are NOT currently available. First noticed 12/07/23 and continues intermittently. There are no warning lights.

The steering on the vehicle seems to stick while driving while making corrections while driving straight down the road the wheel seems to stick then pop loose. The sticking varies in how hard it is to break loose. The way this occurs and its inconsistency concerns me that it may completely stick at some point at speed. I have had it in the service department twice for another repair and asked for this to be looked at but the tech does not see an issue.

The contact owns a 2023 Honda CR-V. The contact stated that while driving 60 MPH and changing lanes, the steering wheel failed to return to center and seemed to seize. The contact manually re-centered the steering wheel. The contact then noticed that the electric power steering was temporarily not functioning. The contact stated that the failure had been recurring while driving. No warning lights were illuminated. The vehicle was taken to the dealer, where the failure could not be duplicated, and the contact was informed that the vehicle was operating as intended. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: EA23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was 5,000.

Steering is not responsive. It feels ‘sticky’ or ‘notchy’ and takes an effort to turn, especially at highway speeds. Driving on two-lane roads with oncoming traffic is concerning because of the effort required to steer.

The steering rack on my 2023 Honda CR-V Hybrid is defective. When steering the car, the steering wheel has a "sticky" sensation or feels like it is catching, making it difficult to steer. Not only that but on approximately December 9, 2023, the car made an immediate hard right turn while I was driving it. I did not turn the wheel of the car, it did it on its own. I was able to re-gain control of the vehicle but it put me and my child in danger. A warning light flashed up on the dash but I was not able to read it as I was trying to steer the car out of the other lane. The car has been at the dealer since December 14, 2023. They have been able to re-create the sticky steering issue and they have told me the car is unsafe to drive. Honda is making faulty, dangerous vehicles. There were no warning messages prior to this happening.

Transmission not shifting and losing power while in traffic. RPM'S goes really high while driving on flat land and uphill. This has happened numerous times putting me in danger while in traffic. It is not continuous but spontaneous. It causes deceleration like my transmission is not working.

Steering wheel is "sticky" on the highway while driving mostly straight. At times, over correction has occurred because of the stickiness. I feel this is a dangerous condition. I have had the dealer look at it and the technician claimed there was no issue.

We are having a very difficult time steering our low millage 2023 Honda CRV. We purchased this vehicle for our daughter brand new from Coggin Honda in Orlando in November 2022. The difficulty is with the steering which fluctuates from not very noticeable, to very severe. When it's severe, it feels like the wheels "lock" into a direction and requires continuous small jerks from left to right, or right to left. I know others are reporting this condition and they call it "sticky" steering, which is the same for us. After we noticed this condition, we took the vehicle to the dealership in Dec 2023. They verified the problem and admitted that the steering box is defective, however they said that the part is "back-ordered". I have called the dealer several times, however they keep giving me the same answer that they still have not received the revised/replacement part. They also have told us to go ahead and keep driving the vehicle, however I don't believe this is safe since this would be a safety issue if the driver needed to make an emergency maneuver to avoid an accident. As such, we can no longer allow our daughter to drive it since it's so difficult to drive. This is completely unacceptable to have purchased a brand new Honda that cannot be driven safely. The dealership is not giving us any estimate when they can repair this condition, and I feel that pressure should be placed on Honda to get the replacement parts manufactured immediately, and send out a safety recall notice t

Every time we drive the vehicle at sustained highway speeds, the steering will develop a "sticky" point when turning left (e.g., when changing lanes). It feels like a momentary catch in the smooth turning of the steering wheel and requires additional effort to continue the turn.

When driving straight and moving the steering wheel slightly it sticks.

When driving the vehicle the steering seems to slip. It happens at various times that can't be pin pointed. The only way I know how to describe the issue is that it feels like the steering wheel slips. It feels like you lose control of the steering. The car can be stopped at a light or driving at any speed when this happens. This has happened since I bought the vehicle brand new.

Vehicle began having "sticky/binding" steering at roughly the 6000 mile mark. I have reported this to 2 dealers, one said they couldn't replicate it in their 5-6 mile low speed drive (even though I asked that they take it on the highway), another told me they would charge me to look into it. The steering issues are worse, occurring even at low speeds and I am constantly fighting to keep my vehicle from abruptly turning. I have an appointment with yet another Honda dealer on March 5, 2024 (made back in early January) to look at this and bad brakes that I was told I had during inspection (inspector said they should not look this bad so quickly), but this honda dealer, like the other two, tell me they have never heard of the sticky steering issues.

The steering is sticky. After a while driving at speed, the steering wheel starts to be sticky. It take more of an effort to get the wheel to turn. This makes driving the car kind of jerky and less smooth.

The steering wheel sticks when I reach approximately 50 MPH requiring more effort to steer the vehicle. The car mileage as of today is approximately 3500 miles. I urge you to recall this vehicle.

The problem is intermittent. The lane keeping assistance seems to cause the steering to become "sticky" while freeway driving. It becomes difficult to turn the steering wheel small amounts, like its stuck, and applying extra force to steer causes over correction. I can't really pinpoint at what times it happens, but I notice it most when driving on freeways at freeway speed.

Steering feels "sticky" at highway speeds and lacks responsiveness and nuance typically associated with power steering. Can sometimes move the steering wheel upwards of a 2-3 inches without the front wheels actually turning in real-time. All drivers in my family (including teens) noticed this issue immediately. Seems worse in the cold and when the weather is damp. I've read reports of other experiencing the same thing, and I've also read that the NHTSA is aware of this issue in 2023 Honda CR-Vs. I've taken my vehicle to the Honda dealership from whom I purchased it, and they have supposedly ordered a replacement power steering rack. Of course, that was two months ago, and only after nagging the dealership did I get some sort of movement on the issue. Overall dissatisfaction with Honda and the dealership on this issue - however, it will apparently be fixed at no cost to me.

The steering is failing. When driving it will bind and then release in a manner that makes it difficult to control, and making it dangerous. Dealer claims it is normal but it’s a known issue and mine seems to be worse than others. No warning lights.

The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed and completing a turn, the steering wheel had to be manually turned back to center. The contact became aware that the electric power steering was not functioning properly. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the electric power steering. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: EA23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

Sticky steering. Wheel gets “stuck” then breaks loose