While traveling irregular route, the emergency brake prompt displayed on the dashboard. There were no vehicles in front of me within a quarter mile distance and the break began to automatically depress while accelerating. I immediately took my foot off of the gas pedal and tapped the brake. The emergency braking system disengaged and I was able to continue normally. Prior to this incident there had been numerous instances where the dashboard displayed the emergency brake icon, but did not automatically depress the brake. I have not noticed any consistency in the circumstances that causes this to initiate. I have also checked to make sure there any cameras or radar hardware unobstructed.
2018 Honda CR-V complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, where it was diagnosed that the high-pressure fuel pump needed to be replaced, and the fault codes cleared. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The approximate failure mileage was 199,000. Parts distribution disconnect.
Honda issued a safety recall in February 2024 for a possible inoperable fuel pump that may cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury. It is now December 2024 and replacement parts are still not available.
Our car was parked in our driveway for hours - at [XXX] on [XXX], our Ring camera captured our CRV roll down the driveway as if its parking brake completely failed/disengaged (the tires are rolling, it is not sliding). It then crashed into our shed. We are so grateful our children were not outside playing. The car wouldn’t turn on so we jumped it - once the power was back, there was a brake hold system problem light on it. We had it towed to a Honda dealership who has not inspected it yet. We have an insurance claim open for the cosmetic damage to the front of the car. Progressive Claim #[XXX] We have a case open with Honda - I spoke to corporate on the phone this morning about it. Case number: [XXX] And to wrap this up, this is terrifying. We have two young children. We bought a Honda to keep us and our kiddos safe - this needs to be remedied before someone gets seriously hurt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Honda CR-V. The contact stated that while driving 50 MPH, the accelerator pedal was depressed, and the vehicle accelerated and decelerated without warning. The contact added fuel injector cleaner. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Hillside Honda (139-07 Hillside Ave., Jamaica, NY 11435); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 90,000. Parts distribution disconnect.
My 2018 CR-V EX is experiencing a "sticky steering" issue that has gotten noticeably worse over time (I purchased the vehicle new). When driving around long, steady curves, in particular, and typically at speeds in the 40 to 60+ mph range, the steering wheel sticks at that orientation to the point that you can feel it doesn't want to move. When coming out of the curve, or if the turn radius changes requiring you to straighten out a bit, it doesn't want to move back toward center; it requires a bit of effort to get it to "unstick" and straighten out. Once you apply that required force, though, it doesn't unstick smoothly but in sort of a jerking fashion back toward straight, which can cause a bit of an overcorrection. I see that there is a steering recall of 2018 CR-V's requiring a replacement of the gear box, although my VIN is not included, and I also see that there is a major recall recently for newer Hondas, including the CR-V, that seems to perfectly describe this issue. Apparently, it's a significant safety concern if they're recalling one to two million vehicles for it, and from all of the similar reviews and complaints I've read from other 2018 CR-V owners, it appears it's long been an issue with this gear box, although only recently acknowledged on the more recent vehicles. This should clearly be evaluated and reconsidered going back to 2018 when the CR-V redesign happened, as I and MANY other 2018 CR-V owners are and have been experiencing this same issue that's warr
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I first received notice of this recall about a year ago. I have been to the dealer 3 times to request the repair but have been told there are not enough parts to make the repair. On my last visit (7/2/2024) the dealership took my copy of the recall notice and told me they would call me when they had parts to make the repair. They also told me it would probably be 2 or 3 months before the part was available. It is now December 7, 2024 and still no contact from the dealership and no parts from Honda. Please help.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have 54,000 miles and this is the second battery and second set of tires. I understand a battery but 2 already , that shouldn’t be. And tires cupping on 2 sets of tires. And alignment was not the issue and I also have them rotated.
I was traveling along a four lane, about 45 MPH and the collision braking system engaged for no reason. There was no car or obstacle in front of me, and thankfully, no vehicles following closely behind me. The system disengaged within a few seconds and then I was able to accelerate forward. This has happened twice. It is frightening to think may have occurred if there were cars ahead or behind me. The first time it happened when the car had about 15,000 on it. The second time was this summer, and the car had about 52,000. I am very concerned about this issue, and I am very worried that the braking will engage and there will be a resulting accident.
There is a recall of fuel pump replacement on Dec 18, 2023. I approached Lehigh Valley Honda for repair and they are saying I need to be on wait list. The CRV is stalling and stopping on highway while driving,need to be fixed ASAP before any accident
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact stated while driving at an undisclosed speed, the contact noticed that the steering wheel seized and the contact stated the steering wheel felt very tight with no warning light illuminated. The contact stated that the steering became difficult to turn and also heard a clanking noise when the contact attempted to turn the steering wheel. The vehicle was taken to the dealer where it was diagnosed that the steering gearbox failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 33,100.
American Honda sent me a letter notifying of recall for fuel pump issue in February of 2024 and a followup letter in May 2024. I called you on September 27, 2024 and was told to call American Honda. I called them that day and was told parts would probably be available in late October or early November. I called them again today and they transferred my call to a local Honda dealership (Penske on 96th St in Indianapolis). The dealer indicated they had trouble getting parts from Honda and to call back in a month. This issue has been know for nearly a year and Honda has done nothing.
There is a Fuel pump recall in my 2018 Honda CRV , i call yesterday to dealer where i bought car from, i talk to the person in part department and he told me they have new fuel pump to replace he transfer me to service department to set up appointment and i did, when i went there today they told me we have part but not the tool to replace your fuel pump, which i believe is total [XXX] and gross discrimination by dealer, i mean million of dollar dealership don't have part to replace recall item. i urge NHTSA to take strong action against Honda Automobile and the dealer, there may be million other like me. Dealer name Honda Universe 1085 Ocean Ave Lakewood NJ 08701 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Honda CRV 2018.all warning lights on dashboard .
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving 65 MPH with her pregnant daughter inside the vehicle, the vehicle jerked 3 times causing the vehicle to abruptly decelerate to 5 MPH. The contact stated that the emergency automatic braking, ABS, another braking system, traction control, tire pressure, steering wheel, an unknown warning light, the check engine, and two other unknown lights had illuminated. Upon attempting to depress the accelerator pedal, the vehicle revved aggressively; however, the speed failed to exceed 5 MPH. The contact was able to safely pull into a parking lot, where the vehicle was parked and restarted. Upon restarting the vehicle there was an abnormally long buffer until the vehicle started. Several unknown warning lights were displayed on the instrument panel and remained illuminated. The contact turned on the hazard lights, and drove to the residence; however, the vehicle almost stalled. The contact stated that the neighbor diagnosed the vehicle and found that there were two recalls related to the DTC codes displayed. The contact related the failure to NHTSA Campaign Number: 23V858000 (FUE
Steering requiered red light in the dashboard and a lane departure warning
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact stated while starting the vehicle, the vehicle made an abnormal sound, as if the engine was not receiving the proper amount of fuel. An independent mechanic diagnosed the vehicle and determined that the abnormal sound was caused by the fuel pump failure. The contact was advised to take the vehicle to the dealer for assistance. The vehicle was taken to the dealer; however, the contact was informed that the failure could not be duplicated. Additionally, the contact was charged a fee for diagnostic testing. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was 109,000. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
I have been having issues with my car abruptly stopping by itself. One example is when I was driving down the road with no one behind me and the car went from 40MPH to 0. The car behind me almost hit me. But MotorWorld's excuse to this was maybe this was because of the sun!!!!! I had called MotorWorld when this first started happening and they claimed they never heard of this happening before after bringing the car in to be looked at they kept asking if i was sure I wanted it to be looked at because with will cost me money if no codes show. I had it looked at and they told me it was my EZ-pass then it was my aftermarket window that I bought the car with (even though they found codes while troubleshooting). I eventually asked them to disable it, which they told me they couldn't. I found online that there is a button to disable it every time I get in the car. I had called Honda directly to file a complaint which the person told me to take it to get a second opinion. I told him I took it to a certified Honda dealer why would I have to take it anywhere else. I am still driving this unsafe car that stops by itself. I would have filed this a long time ago, but I was not aware of this reporting system. Thats why I reported it to honda who did nothing for me, but mislead me for months before I just gave up on them
All warning lights appearing on the dashboard unexpectedly which then prevents the cruise control and other features from working. This issue comes and goes and makes it unsafe to drive. A new battery was installed but that did not solve the issue and no one has a solution. There are many websites stating this exact same problem. Different years and both CR-V and Pilots.
My CRV started having steering issues suddenly and started requiring additional steering effort. It was almost like it was catching and you would have to force the steering wheel in the opposite direction to release the "catch". This only occurs at speeds greater than about 40 miles per hour. I took my CRV to a Honda dealership and they assessed the vehicle and stated it was the EPS Steering Assembly that needed to be replaced. They reported that certain models of Honda vehicles have been recalled due to this issue. Today, I received notification that my spouses 2024 Honda CRV is being recalled due to reports of the same issue. The part was $2542.91 and the labor/install will be $1080.40. The part was ordered August 15, 2024 but has not arrived yet. My question is why certain models/years are being recalled when this is a bigger issue. This is a huge SAFETY ISSUE with Honda and puts lives at risk.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
This issue was first noticed July 1 2023 (55,000 miles). On warm or hot days, when steering to the left, the wheel will "stick" when trying to steer back straight. The bit of extra force needed to overcome this stick causes a jerk in the steering movement, which causes a safety issue as it often results in an oversteer. We did attempt to have it addressed during a service appointment, but the service tech did not detect this during the appointment. By late spring 2024, when the weather warmed again, the issue returned and was consistent and much more pronounced. There is no indication through warning lamps, and we have not had the vehicle inspected by police or insurance. This behavior matches what was reported in investigation EA23003, for later year (2023-2025) CR-V models, for which a recall was issued. We would like to see earlier CR-V models added to this investigation and recall.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that on several occasions the vehicle failed to properly accelerate while depressing the accelerator pedal. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 26,000. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact was informed by the dealer that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
On 10/28 I received a phone call from my son stating he was trying to head home when he left his parking spot and the car would no go over 10 mph and all system alerts came on. He drove the car a couple yard and then parked it. I told him to stay there and I’d be there in 10 mins. He called a few minutes later to say the car was now acting fine. I told him to stay there because we would take the car to the dealership and leave it to be checked out the next day. I have made multiple attempts to get the fuel pump replaced to no avail. I keep being told by the dealership that the part is not available and they would call when it becomes available. I have called at least four different times to address this issue. My son drives this car down a four lane highway with a speed limit of 60mph. It has been concerning to me that the fuel pump may fail and a tractor trailer may come upon him and cause a crash due to the lag of our vehicle. I have also taken the car to the dealership and left it overnight because all the alerts come on and cycle through. I receive a call the next day from the dealership who is unable to recreate the issue. As a result of the recall and cycling of system messages, I believe the fuel pump to be the issue since symptoms aligned with the recall. I was informed two days later the issue was the head gasket and I was informed it would be better to replace the entire engine. I’ve since read all of the concerns with the 1.5 liter turbo engines and believe the fau
See attached document for complaint.
I received the "Important Safety Recall" notice in May 2024. I immediately called my Honda Dealer and was told that parts were on order, and I would be notified when available, however, the approximate date for resolution was in the Fall. I have called 4 times and received the same answer. Here we are in November 2024 and still no resolution. I am always asked if my vehicle is stalling, hesitating or loss of drive power, or wait for my vehicle to burst into flames potentially causing serious injury or possible death. I am very concerned about the safety issues this could cause. I very frequently have my young grandchildren in my vehicle. I don't understand the alleged shortage of parts...aren't new vehicles manufactured all the time? Do they not require fuel pumps? Thank you for your assistance with my safety concern.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have a recall notice on this vehicle from December 2023 almost 2 years ago. The notice tells me to contact the dealer for the fuel pump recall. However, every time I call the dealer they tell me parts are not available. When can I expect Honda to fix the problem? No one has contacted me to fix this recall. I have had difficulty starting the car on a couple of occasions and I am worried about my family's safety when using the car.
I recently discovered Honda is recalling certain models for this steering issue, starting in 2020. Why are they not recalling my 2018 Honda Cr-v? I too had to replace the rack and pinion steering mechanism as it was unsafe and very hard to steer-SAFETY ISSUE ! This condition developed with 58,568 miles on the vehicle of which I had repaired at my own expense. My total bill from Coggin Honda was $3661.29 which included alignment. I feel this was totally unjust of Honda and not considering the seriousness of their FLAWED steering system to ignore it!
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
On my 2018 Honda CR-V EX noticed car almost stalling when stepping on accelerator. Took vehicle to dealership and was told it was the Fuel Injectors failing. The dealership said it is the EXACT SAME Fuel Injectors that are on the 2018 Honda Accord that are part of a Recall due to safety concerns BUT that Honda has NOT issued a Recall for the CR-V, even though it has the EXACT SAME Fuel Injectors as the Accord. They were no warning lamps or messages. The cost to repair this issue was $1,273.57 to Repair the Fuel Injectors, which I paid directly to the dealership.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Unknown My car wasn’t getting any gas stuck in traffic. Have complained to the dealership about the recall and the problem I was having I was given the run around about replacing the fuel pump
During December 2023 , news agencies, Honda, & the NHTSB reported CRV fuel pump module may have an improperly molded impeller. Should this part malfunction, the vehicle obviously shuts down immediately losing power steering, braking, and other vital functions. I was initially told by the local Honda dealer that replacement parts were anticipated in August 2023. I received notice from Honda in May 2024 stating limited replacement parts were available and would be utilized for vehicles experiencing malfunction. In July I again contacted the Honda dealership inquiring as to when remaining vehicles could expect repair & was told they had been informed October 2024. I called Honda Corporate customer service this morning asking the same question & was given the same answer I rec'd back in July. It's now approaching 12 months since the recall was issued and multitudes of Honda owners are still forced to drive unsafe vehicles exposing themselves, family members, & other motorists to fatal accidents. Honda has not corrected this issue in a timely manner yet continues to manufacture & sell multitudes of new vehicles every day. Please use the agency's authority, even if Honda is required to halt production of new vehicles, & require Honda correct the issue immediately. If this issue isn't resolved soon, I plan to contact a U.S. Senator to review the issue. PS: we purchased a 2022 Honda CRV and have recently received a recall relative to potential fuel pump cracking & ensuing fire.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I own a 2018 Honda CRV. As I drive highway speeds I experience a “sticky” steering wheel. I had it diagnosed and a steering gear box replacement was recommended at a price of $2979.86. The dealer said they’d call when they had the part and after a followup phone call be me they said the part still hadn’t arrived. To this date I’ve never heard back from them. Honda has recalled 1.5 million 2022-2025 Honda models with this condition but obviously mine is not included. When I called customer service they explained that the recalls were focused around which manufacturing plants made the cars under recall and my year/model Honda was not from those manufacturers. Yet I have the same issue. I don’t think it fair or right that I have to pay upwards of $3000.00 when Honda has recalled others and with no charge to the owners.
The contact owns a 2018 Honda CR-V. The contact stated that upon starting the vehicle, several unknown warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel injectors. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 77,000.
Our vehicles air conditioning went out due to the AC Shaft Seal failing on the vehicle, which had its warranty extended by the NHTSA. Honda replaced this part after it failed over the extended warranty but also statted that due to it failing, the entire AC system went out because the compressor blew and sent parts theough out the entire AC system. Honda is not willing to replace the AC system that went out due to the seal failing. This seems inappropriate on our end because they new the failure could happen, did not part us to the potential risks, allowed for it to fail, and want to charge us the cost of repairs for the entire AC system that broke due to the part they new would fail, failing.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2018 Honda CR-V → · Every CR-V year → · How the figures are calculated →