2018 Honda CR-V complaints

There’s an open recall on the fuel pump for this vehicle, and Honda refuses to address the recall. I’ve been in contact with Honda, and they have told me they refuse to the fuel pump until the vehicle breaks down. So effectively Honda has diminished the value of my vehicle and refuses to fix it.

In this model of Honda steering wheel looses controls like loosing the steering for fraction of seconds it like steering and wheel movement has lag you feel like it's tiny motion in steering wheel. If you holds steering wheel while driving it tends to not stay in place and you need to keep making tiny motion to keep in place. Dealer did not recognize this as issue and asked to comeback if it's get worst. As driver my fear is for me and my family as if it fails or do malfunction we can loose control of the vehicle and loss of life can occur. Someone needs to carefully inspect it to find what component making is responsible and provide remediation.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V-858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V158000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

This is with reference to 23V-858. I own a Honda Cr-v 2018 model. I got first notice about open recall of Fuel Pump module back in December 2023 follow by couple of other reminders but whenever I called Honda dealership, they said part is not available. It's been more than a year now, I got another notice that part is available and to call any Honda dealership to schedule a repair. But now when I called my nearby Honda service centers, they don't have a date available for appointment in next 30 days. I am really worried of driving it further as this looks to be an issue with Fuel pump or engine. Pelase help me file a complaint against Honda for this inconvenience and help me get this repair done asap.

Driving on a regular paved road following the speed limit (35 miles per hour) when the automatic emergency braking system engaged randomly; the car speed went from 35 miles to a near and sudden stop and almost caused a rear-end collision. Phantom braking. This is the second time this has happened with no visible reason in terms of road conditions or flying birds, blowing trash, etc. that could explain this. I am afraid to drive the car out of fear that Phantom Braking will cause an accident/potential injuries. I cannot imagine this happening on a freeway at higher speed—distater. I was driving on a viaduct (on the top level with car traffic below and on the first occasion, with a river running below). Could it be that the safety features such as camera sensors are misfiring and putting people in real danger. It makes no sense for safety features such as are making driving more dangerous than without them. I am going to have to spend $250 for Honda mechanic to diagnose and who knows how much to repair it, but it is clearly an engineering/mechanical problem created by Honda. This vehicle also fewer than 40K miles on it despite being a 2018 model. Please, please require Honda to issue a recall before something tragic happens.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue The contact had not experienced a failure. Parts distribution disconnect.

Issues started in 2018 when it was bought. Before the first oil change dipstick oil level keep going 1 inch over the max level. Exhaust smells gas. Dealership said it’s nothing. Keeps happening over and over. Dealership made a recall fix but fix didn’t help. One day while on a trip, suddenly all lights warning display come on the dash, engine lost power, had to make emergency roadside stop. After a while of sputtering, car run ok until I got into a gas station and bought chevron Techron. Engine running good enough to travel. Warning lights still going off all the time. Went to dealership, they said it was bad fuel and told me to use premium. The warning light came off. Fuel level still go 1 over dipstick max line and exhaust smell gas. Dealership it’s not a fuel dilution issue. warning light ssues linger on and off and too much oil in the dipstick and gas smelling issues never got. resolved. Last year I was told I need the fuel injectors changed but was told self pay as not covered by warranty. I argued that it should be covered as issues started on my first oil change. Dealership said they’ll order new injectors but it’s not changed up to now. Yesterday car lost power again, all dash warning light are on . I wrote Honda USA a year ago but didn’t get a reply.

Fuel injector warning light has come on for the third cylinder. There has been absolutely no impact to gas mileage or overall car efficiency and yet I'm being told I need to replace all of my fuel injectors at a cost of $1,600 in order to clear this code (P219E). This code just started appearing right after I had my fuel pump replaced under warranty recall. I have to presume there is some link and this is not just a coincidence. But that cost for a part that is not even presenting as an issue in terms of overall car performance I don't understand. But without this correction other parts of the car (i.e remote start that I literally just had repaired at a cost of $500) will not work. Certainly seems as if that is linked together. One other issue is that remote start was linked to a hood issue. Evidently an electric connection that seems to zero out at the hood was not presenting. But it does not appear as an issue on the dashboard. The remote start simply stops working. In order to get it replaced it's a $500 new part with a new electronic connection, but no one seems to be able to explain what that electric connection is for or why it does never presents if that connection is not being made. It simply does not appear as an issue on the dashboard. The only awareness is that the remote start simply stops working.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

BCM box failed without warning. This caused the brand new battery to die without warning and caused the vehicle to stop recognizing both key fobs, locking me out of the vehicle. Panic alarm randomly went off in the middle of the night. If this happens in an area without cell phone service, I would not have been able to call for roadside assistance. If this happens in an unsafe area, drivers are put at risk. Problem has been diagnosed by two separate mechanics, one of whom works at Honda. There were no warnings. The only warning that seems like a warning in hindsight is that the original car battery failed without warning overnight. That battery was promptly replaced, only to have the above problem occur within two weeks.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer and the contact was informed that the vehicle was repaired. The contact stated that occasionally while driving at various speeds, the vehicle would stall. The check engine warning light illuminated. In addition, the contact stated that after restarting the vehicle, several unknown warning lights were illuminated. The same local dealer was contacted and informed the contact that the vehicle was not repaired and that parts were not yet available. In addition, the recall was not cleared from the VIN when the vehicle was initially taken to the dealer. The local dealer was unable to determine the cause for the failure. Another local dealer was contacted; however, the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unavailable. Parts distribution disconnect.

12/18/23 Recall and Honda still doesn't have the parts to fix over a year later....

I am reporting a dangerous malfunction of the CMBS system, and I don't know if the fuel pump recall, which my Honda dealer will repair on 2/3/25, has any affect on the CMBS, causing the car to brake without cause/randomly, when no vehicle or anything else is near. Last year I was almost hit from behind on the Harlem River Drive when it happened, and last week on the Palisades Parkway, an equally dangerous situation, and the car behind had to swerve into the left lane to avoid hitting me. It has happened a few times when I am on local less populated roads. Honda owner websites have several reports of the same thing I experienced, but Honda reports that it can't find the problem and therefore can't fix it. I have tried to document in what conditions it happens, e.g., broad daylight, night time, accelerating, maintaining same speed, or what other activity is happening on dashboard console, but can't detect a pattern, seems random. I use this car for only myself now, and not my family, for fear we could all be wiped out, even though it was purchased to be a family vehicle. What recourse do owners have?

The contact owns a 2018 Honda CR-V. The contact stated that while driving approximately 20-25 MPH, the brakes suddenly activated. The contact depressed the accelerator pedal and continued driving. The contact stated the road was uneven due to construction and there was metal covering over the parts of the road being worked on. The brake light flashed on the instrument panel, advising the driver to apply the brakes while there was no other vehicle in front of the contact to activate the sensor. The failure occurred intermittently. The dealer was informed of the failure but had not diagnosed the vehicle. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 60,000.

On several occasions my automatic emergency braking has engaged when there is no car in front of me. Typically this happens when another car is in the left turn lane and my car is passing it. The other vehicle is completely in the other lane and I am in my lane. There is no visible obstruction to my vehicle's path. This posses a significant damage of me being rear ended by any car following too closely to my car. This has happened on numerous occasions.

The automatic braking on our 2018 Honda CRV EX-L has gone off erroneously several times. Recently was on an onramp on the highway going over 50mph, automatic braking went off for no reason, almost causing an accident in heavy traffic.

I was driving on a local road at night with no vehicles in front of me. Suddenly, The Forward Collision Warning light came on and the Automatic Emergency Brake was triggered. I had to let go off the gas temporarily, and the vehicle was operable again. on several occasions the Forward Collision Warning light would come on for a second then disappear with nothing in front of me. These seem to have occurred mostly at night time.

I received a recall notice by mail in February 2024 that the cars fuel pump is a potential safety hazard and might have vehicle emissions issues that needs resolution. I have been trying to get the affected parts fixed by several Honda dealerships since I received the recall notice. The dealers do not have the parts, don't know when they will receive the parts and can't resolve the problem. I am told that the Honda Motor Company "trickles" out the required components need to resolve the issue and they don't know when they will get parts and can't schedule resolution due to insufficient parts. NO ONE can tell me when my safety issues will be resolved.

Driving on freeway when a loud noise came from driver side window and the window had completely shattered. The whole window was completely gone by the time I was able to realize what happened. It was like it broke all at once.

Actual recall still not done , since 2023

Was sent a recall from Honda on a fuel pump impeller module that was manufactured incorrectly. They claim they are having problems getting the part at this time but when they do they will contact me to bring in vehicle for repair. This notice was sent February 2024. Have heard nothing since. Claimed the part could arrive as late as the fall of 2024.

The harness inside the left hand side back door was crushed and shorted thereby autolock not functioning. After discussions with dealer and Honda US HQ they would not cover any portion of $530 bill to replaced crush harness cable that is inside the door, Even though nobody has access to this wire as it is inside the door. The only reason why it would be crushed is due to poor or incorrect assembly during manufacturing and over time it shorted out causing the autolock to stop. The only thing that is visible is the black tube that routes the wiring from door frame to inside the door. The problem is crushed wire inside door. On a door that is hardly used (left hand passenger side behind driver door). Due to safety issue, car was repaired at Madison Honda at Madison, NJ for $530+tax. This is an unreasonable repair expense to consumer.

On 01/08/2025, Time: 8:10 PM EST – Automatic Emergency Breaks applied though there are no objects, people or vehicles in front of the vehicle. My wife, [XXX] kid and I were heading back to home from COSTCO, Mathews NC. Suddenly, the Automatic Emergency Break applied without any warnings on the dashboard. Because of the sudden break, my wife got injured, she hit her knee to the back air vent. I must take a long breath for a min and move the car to the parking lot and check back with my kid and wife. There was a little distance from my car to the other car behind me. So, luckily, we avoided the collision. Otherwise, there would be a major collision. This is the third time we were run to this issue at the same spot. I am keep observing the warning messages earlier while driving on the highway and but stopping all the sudden without any warnings make us very scary. I was still doubting the security measures and investigation process being held at the HONDA. Please consider the fact that, “Human Lives matter and security is a fundamental right.” and resolve the issue at the earliest. The older AEB (Automatic Emergency Break)incident information as follows: 1st incident was reported on “[XXX] | NHTSA ID NUMBER: 11457060” and 2nd incident was on “[XXX] | NHTSA ID NUMBER: 11575701” INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I experienced an incident related to the Collision Mitigation Braking System (CMBS) yesterday afternoon. I was driving on a highway at ~40mph and as I went through a (clear) intersection, my car suddenly decelerated, jerking me forward. Thankfully, I was wearing my seat belt and the car behind me left enough room between us, so there was no impact.

I have been waiting a year for parts for recall 23V-858 and requested that it be resolved each time I take my vehicle in for service. Is it likely that it will be repaired while I still own this vehicle?

Early indication of blown head gasket @77213 miles

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact had received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE). The vehicle was taken to a local dealer for the recall repair; however, the check engine warning light illuminated after the recall repair. The contact stated that the message “Emission System fault” was also displayed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 75,800.

The contact owns a 2018 Honda CR-V. The contact stated while the vehicle was parked, there was an abnormal odor coming from the vehicle. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with an internal coolant leak into the cylinder. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 108,000.

The contact owns a 2018 Honda CR-V. The contact stated that while driving at various speeds, the vehicle stalled. The vehicle was restarted however hesitated to increase in speed. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 92,000. VIN tool confirms parts not available.

2018 Honda CRV with 47,000 miles bought 12/23/24. Upon driving the car that evening all warning lights on dashboard lit up, and every warning started popping up on the dash - hill start assist error, power steering problem, parking brake problem, vehicle stability assist problem, etc. Car drove without being affected but the warnings continued cycling through on the dashboard. Took it back to the dealer I bought it from, and they said the battery wasn't tightened down all the way. I drove it and the next day all the lights came back on, and cycled through all the warning system errors. It has since stopped again, but this seems to be an issue with the 2018 CRVs.

Honda dealer service has replaced Fuel pump as part of recall for my vehicle. After replacing the fuel pump, my car battery gets drained off very often and not able to start. I checked the battery and other parts including alternator in Firestone, everything looks good. So this is something to do with Fuel pump recall which was causing the battery to drain out.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The dealership replaced the fuel pump & now numerous dash lights are on. When the fuel pump gets replaced does the recall cover the fuel filter?

While driving on the San Francisco Bay Bridge in at about 20 miles an hour with a distance of 2.5 to 3 cars between my CRV and the car in front of me the "BRAKE" indicator light flashed once and the car came to a jolting stop. I was very startled and cars behind me also came to a sudden stop. Following a few seconds, the car was able to accelerate normally again. The "BRAKE" indicator light has flashed many times since I bought the car in January of 2019, but the car never stopped. I brought the car to Honda of Oakland. Where I was told that they'd never heard of this happening. A a brake inspection was completed, but they were unable to replicate the incident. I was told that the sensors were cleaned of debris in case that's what caused the incident.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact stated that the vehicle failed to start. The contact replaced the battery. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Plaza Honda (2722 Nostrand Ave, Brooklyn, NY 11210), but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 25,000. Parts distribution disconnect.

Recall was issued a year ago on 12/18/23. Honda said they would contact me when the part was available. Have not heard from Honda and when I called they said the part was not available. My car might stop working on the highway endangering my life and the safety of others.