TL* THE CONTACT OWNS A 2017 HONDA CR-V. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL INSIDE THE VEHICLE THREE TIMES AND A KNOCKING NOISE WAS HEARD COMING FROM THE ENGINE. THE ENGINE OIL WAS CHECKED AND THERE WAS EVIDENCE OF FUEL ON THE ENGINE OIL DIPSTICK. THE VEHICLE WAS TAKEN TO HONDA WORLD (LOCATED AT 1 AUTOCENTER DR, LOUISVILLE, KY 40299, (502) 398-6398) AND THE ENGINE OIL WAS REPLACED. THE CONTACT WAS INFORMED BY THE SERVICE MANAGER THAT THE MANUFACTURER WAS AWARE OF THE ENGINE OIL AND FUEL DILUTION IN SIMILAR VEHICLES. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 4,452. *BF *JB
2017 Honda CR-V complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
THE OIL IN MY ENGINE IS BEING DILUTED WITH GASOLINE. THE DIPSTICK NEVER GOES BELOW FULL AND THE OIL IS THIN AND DIRTY. THIS IS JUST 1 MONTH AFTER AN OIL CHANGE. OCCASIONALLY THE GAS FUMES ENTER THE PASSENGER COMPARTMENT AND MAKE DRIVING THE CAR UNPLEASANT. HONDA DEALER SAYS THERE IS NO PROBLEM. THIS IS AN ONGOING PROBLEM. DATE BELOW IS THE LAST TIME GAS FUMES WERE INSIDE THE PASSENGER COMPARTMENT.
SINCE PURCHASING THE CAR TWO YEARS AGO, THE OIL LEVEL HAS INCREASED AND SMELLS OF GASOLINE, AND THE CABIN HAS ALSO ON OCCASION SMELLED OF GASOLINE. I COMPLAINED TO THE DEALERSHIP WITHIN THE FIRST WEEK OF OWNING THE CAR, TO NO AVAIL. I HAVE COMPLAINED EACH TIME I'VE BROUGHT IT IN FOR SERVICING, TO NO AVAIL. I COMPLAINED TO THE GENERAL MANAGER OF THE DEALERSHIP, WHO SAID HE'D NEVER HEARD OF SUCH A PROBLEM, WHEN I HAD THE CAR SERVICED ON 5/14/19 (WHICH INCLUDED AN OIL CHANGE). A WEEK LATER I CHECKED THE OIL 'SURE ENOUGH, THE LEVEL HAS RISEN AND IT SMELLS OF GASOLINE. I HAVE GRAVE CONCERNS: FOR MY HEALTH AND SAFETY DUE TO THE OIL DILUTION PROBLEM. I PRIMARILY DRIVE SHORT DISTANCES, WHICH I UNDERSTAND INCREASES THE LIKELIHOOD OF OIL DILUTION IN THE 1.5 TURBO ENGINE.
VIDEO OR NAVIGATION SCREEN WILL NOT DIM AND BLINDS DRIVER WHEN DRIVING AFTER DARK
AS I WAS PARKED AND PUT THE CAR INTO REVERSE THE GEAR SHIFT KNOB BROKE OFF AND I HAVING A DIFFICULT TIME SHIFTING INTO GEAR BECAUSE SHIFT KNOB IS NO LONGER ATTACHED.
I'VE BEEN TO THE DEALERSHIP 5 TIMES NOW FOR THE SAME ISSUES: ROAD DEPARTURE MITIGATION SYSTEM FAILURE, ADAPTIVE CRUISE CONTROL PROBLEM, COLLISION MITIGATION SYSTEM PROBLEM. I HAVE ALSO BEEN DRIVING THE VEHICLE AND WITH NO ONE IN FRONT OF ME, THE CAR WILL BEEP, FLASH BRAKE, AND THEN THE BRAKE SYSTEM WILL ACTIVATE. WHEN THIS HAPPENS THE SEAT BELTS LOCK UP FROM THE SUDDEN BRAKING. I WAS TOLD THERE IS AN UPDATE, AND THEY INSTALLED IT, SUPPOSEDLY, AND THE PROBLEM SHOULD BE FIXED. I AM STILL HAVING ALL THESE PROBLEMS, AND I AM NOW BEING TOLD THERE IS A SOFTWARE UPDATE THAT IS COMING OUT NEXT MONTH. LET ME REITERATE THAT WHILE DRIVING ON THE HIGHWAY THE VEHICLE WILL RANDOMLY BRAKE WITH NO ONE IN FRONT OF ME. I ALSO HAD MY GEAR SHIFTER BUTTON POP OUT AND BRAKE WHILE SHIFTING TO DRIVE THE OTHER DAY. I HAD TO DRIVE TO HONDA, AND GET THAT REPLACED, AND WAS TOLD THAT IT IS A COMMON PROBLEM.
USING THE ELECTRONIC EMERGENCY BRAKE DRAINS THE BATTERY TO DEAD. THIS HAPPENED WITHIN TWO MONTHS OF NEW AND I HAVE STOPPED USING IT. NOW THE INFOTAINMENT SCREEN IS NOT WORKING CORRECTLY FOR THE RADIO. PARTIAL DISPLAY WITH SOUND AND WITHOUT SOUND AFTER NUMEROUS REBOOTS.
WHEN TURNING SHARP THE REAR END MAKES A GRINDING SOUND AND WILL JERK. I BELIEVE THIS IS THE DIFFERENTIAL GRINDING. WAS TOLD IT JUST NEEDED SERVICED AT 17,000. I DID THIS AND PROBLEM WAS NOT FIXED.
VEHICLE WAS SHUT OFF AT A TIRE SHOP TO GET NEW TIRES PUT ON. UPON ATTEMPTING TO START THE CAR AGAIN, A WARNING SHOWED UP ON THE SCREEN SAYING "ELECTRONIC BRAKE FAILURE". THE CAR IS EQUIPPED WITH ELECTRONIC BRAKES THAT AUTOMATICALLY TURN ON WHEN THE CAR IS PUT INTO PARK AND TURNED OFF. THEY ARE SUPPOSED TO TURN BACK OFF WHEN THE CAR IS STARTED, BUT ON THIS OCCASION THEY WERE UNABLE TO TURN BACK OFF. THIS STOPPED THE CAR FROM BEING ABLE TO START AT ALL, MULTIPLE INDICATORS ON THE DASH WERE THROWING ERRORS, THE CHECK ENGINE LIGHT WAS ON, THE BRAKE LIGHT WAS FLASHING, AND IT CONTINUED TO SHOW "ELECTRONIC BRAKE FAILURE". WHEN THE DEALERSHIP WAS CONTACTED THEY SAID THERE WASN'T ANYTHING THEY COULD DO BUT TO TOW IT 2 HOURS AWAY TO LOOK AT IT, THEN THEY SUGGESTED DISCONNECTING THE BATTERY FOR 10 MINUTES TO GET THE BRAKES TO RELEASE, WHICH WAS DONE AND DID RELEASE THE BRAKES AND CLEAR THE ERROR. BECAUSE THE BATTERY WAS REMOVED, ANY CODES STORED WERE CLEARED SO WHEN IT WAS BROUGHT IN THE CAR SHOWED THAT EVERYTHING WAS FINE AND THEY WERE UNABLE TO REPRODUCE THE ISSUE. IT SEEMS TO BE A COMMON ENOUGH ISSUE NOW ON ALL NEW HONDAS WITH THE ELECTRONIC BRAKE FEATURE TO THE POINT THAT GOOGLING IT WILL COME UP WITH MULTIPLE FORUMS TALKING ABOUT IT.
DISPLAY CONSOLE BECOMES ERRATIC SHOWING DIFFERENT SCREENS, USUALLY STARTING FIRST WITH BRIGHTNESS LEVEL INDICATOR, AND THEN MOVING INTO DIFFERENT SCREENS. THE RATE THE SCREEN CHANGES INCREASES WITH TIME. DEALER STATED PREVIOUSLY THAT HONDA IS AWARE OF ISSUE AND THAT IT NEEDED A SOFTWARE UPDATE WHICH WAS IN BETA TESTING. THE INCIDENT RATE FOR THIS TO HAPPEN IS INCREASING. MY SECOND TRIP TO THE DEALERSHIP TODAY (I THINK A YEAR LATER) AND THEY STILL DO NOT HAVE A FIX. TO STOP THE CASCADE, YOU HAVE TO STOP THE CAR AND TURN IT OFF. IT IS A SIGNIFICANT DISTRACTION WHEN DRIVING AND IS UNPREDICTABLE. HAVE ALSO NOTED LANE DEPARTURE SYSTEM WILL ENGAGE AT ODD TIMES (NO ACTUAL LANE DEPARTURE OR IDENTIFIABLE ROAD ISSUES). THE MAIN DASH DISPLAY FAILED TO BOOT ON START UP RECENTLY. THE GEAR KNOB HAS HAD TO BE REPLACED WITHIN THE FIRST YEAR.
I WAS TRAVELING AT A SLOW SPEED AND STOPPED TO LET A VEHICLE PASS ON A NARROW SIDE STREET AND THEN PULLED OVER TO LET ANOTHER VEHICLE PASS. WHEN I PULLED OVER THE CAR ACCELERATED AND COULD NOT BE STOPPED WITH THE BRAKES. I WAS ABLE TO YANK THE CAR OUR OF GEAR LEAVING THE ENGINE RACING AND THEN JUST AS QUICKLY IT SLOWED TO AN IDLE.
-I NOTICED OIL/GAS LEAK ON THE ENGINE THAT SLOWLY DRIPS UNDER. THE ENGINE OIL SMELLS GAS, OIL LEVEL GOES UP. - LANE DEPARTARE GOES OFF WHEN CAR IS IDLE FOR MORE THAN 15MINS (RANDOMLY) - NAVIGATION/AUDIO ACTS UP -CHANGES SCREEN AND NONSTOP BEEPING. YOU NEED TO TURN THE ENGINE OFF TO STOP IT-RESET.
SHIFT HANDLE BUTTON BROKE AND FAIL OUT OF SHIFTER.
TL* THE CONTACT OWNS A 2017 HONDA CR-V. THE CONTACT STATED THAT WHILE THEIR DAUGHTER DROVE HOME, THE ENGINE SHUTTERED VIOLENTLY AND DECREASED IN SPEED LEADING TO THE VEHICLE STALLING. THE VEHICLE WAS THEN LATER STARTED AND THE LANE MEDIATION AND CRASH SENSOR WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO RICK HENDRICK HONDA OF CHARLESTON (1539 SAVANNAH HWY, CHARLESTON, SC 29407 (843) 279-0447 WHERE THE VEHICLE WAS DIAGNOSED THAT THE FAILURE WAS RELATED TO A SPARE TIRE THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE LATER REOCCURRED. THE CONTACT STATED THAT LATER ALL THE TIRES WERE REPLACED DUE TO WEAR AND TEAR BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS INFORMED THAT THE SYSTEM WAS REBOOTED HOWEVER THE CONTACT CONFIRMED THAT THE SYSTEM REBOOT WAS NOT PERFORMED AS THE DEALER STATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,774.
WHEN BACKING THE HONDA CR-V IN REVERSE DOWN MY DRIVEWAY, I TOUCHED THE SHIFT GEAR AND PROCEEDED TO PLACE THE CR-V INTO DRIVE. THE HONDA CR-V WENT INTO THE D POSITION, AND I SAW A SMALL PIECE OF THE KNOB FALL OFF. I IMMEDIATELY PULLED OVER AND TRIED THE PUT THE CR- V INTO PARK, HOWEVER I COULD NOT. I HAD TO PLACE THE EMERGENCY PARKING BREAK ON. THIS WAS A VERY SCARY EXPERIENCE!
FUEL IN OIL CAUSING HIGH OIL LEVEL AND LOWERING THE VISCOSITY OF THE OIL CAUSING PRE MATURE WEAR OF ENGINE COMPONENTS.
BROKEN SHIFT BUTTON: I WAS DRIVING THIS CAR AND THE SHIFT BUTTON POP OUT AND FELL UNDER THE DRIVER SEAT. IT CREATED AN UNSAFE CONDITION SINCE I COULD NOT PUT THE CAR TO PARK OR SHIFT ANY GEAR. MANY DRIVERS ALSO EXPERIENCE THE SAME THING. THE BUTTON IS CONNECTED TO THE SHIFT GEAR AND IT IS MADE FROM A CHEAP PIECE OF PLASTIC. IT COSTS $85 TO REPLACE AT THE DEALER. HONDA REFUSES TO REIMBURSE SINCE THE CAR HAS PAST ITS WARRANTY. THE CAR IS AT 50000 MILES. I HAD TO PICK IT UP UNDER THE SEAT AND USE A HAIR BAND TO KEEP IT IN PLACE UNTIL IT IS REPAIRED AT THE DEALER.
SMELL OF GASOLINE INSIDE CABIN ALL WINTER. FILING THIS COMPLAINT REGARDING THE DESIGN FLAW THAT MIXES GASOLINE WITH OIL.
GAS GETTING INTO OIL MAKING OIL LEVEL HIGH AND EFFECTING LUBRICATION
THE AUTOMATIC BREAKING FUNCTION IS RANDOMLY APPLYING THE BRAKES, OR WARNING TO BRAKE, AT RANDOM TIMES WHEN THERE ARE NO OTHER VEHICLES OR PEOPLE AROUND THE CAR. THE AUTOMATIC BRAKING SYSTEM HAS APPLIED ITSELF 3 TIMES, WITH VERY HARD BRAKING TO THE POINT THAT THE SEATBELTS LOCKED UP, WHILE MERGING OR EXITING THE FREEWAY, GOING ANYWHERE FROM 25-45 MPH'ISH. ONE TIME I WAS ALMOST REAR ENDED AND THE VEHICLE BEHIND HAD TO SWERVE TO AVOID HITTING ME (BECAUSE THEY WERE ALSO TAILGATING), ANOTHER TIME WAS WHILE EXITING A BRIDGE, AND THE MOST RECENT WAS THIS MORNING WHILE MERGING ONTO THE FREEWAY IN FRONT OF A BIG RIG AND THE BRAKES RANDOMLY SLAMMED THEMSELVES ON FOR ABSOLUTELY NO REASON. WHILE DRIVING ON SURFACE STREETS IT HAS AUTOMATICALLY APPLIED THE BRAKES LIGHTLY AT LEAST TWICE, AND GIVEN COUNTLESS FALSE BRAKING WARNINGS WHEN DRIVING AROUND CITY STREETS. THIS IS A MAJOR SAFETY HAZARD!
2017 HONDA CR-V. CONSUMER WRITES IN REGARDS TO DEFECT WITH VARIOUS COMPUTER SYSTEMS. *LD THE CONSUMER STATED WHILE DRIVING THE VEHICLE LOST ADAPTIVE CRUISE CONTROL, BLIND SPOT INFORMATION, AND INFORMATION ON THE INSTRUMENT PANEL BELOW THE MILES PER HOUR INDICATOR. THE VEHICLE'S SPEED REDUCED. *JS
RAN PREMIUM GAS ONLY AND CHANGED OIL TWICE AS OFTEN AS RECOMMENDED BUT RECENTLY (4/2019) CHECKED OIL AND IT READ WAY ABOVE FULL, LOOKED ALMOST CLEAR AFTER 1500 MILES, AND SMELLED STRONGLY OF GAS AGAIN. I NOTICED THE CAR WAS ACCELERATING SLOWER AND SLOWER THAN WHEN NEW. READ UP ON GAS IN OIL PROBLEMS WITH THIS CAR AND SAW THAT HONDA OFFERED NO FIX FOR CARS IN THE STATE WHERE I LIVE AND DEALERSHIPS APPARENTLY DENY THERE IS GAS IN THE OIL. I WAS CONCERNED AFTER READING ABOUT ENGINES STALLING, WHICH OF COURSE THEY WILL DO WITH GAS IN THE CRANKCASE, HONDA DID RECALL WORK ON THIS CAR THAT INVOLVED CHANGING THE OIL BUT NOT THE FILTER WHICH IS RIDICULOUS AND WHICH DOESN'T EVEN BEGIN TO ADDRESS THIS HUGE ENGINE PROBLEM. I BELIEVE THIS IS A POTENTIAL SAFETY ISSUE BECAUSE OF THE RISK OF THE CAR POTENTIALLY LOSING POWER AND/OR STALLING IN FREEWAY TRAFFIC. HONDA HAS NOT ONLY NOT FIXED THIS PROBLEM, THEY CONTINUE TO SELL THESE CARS WITH ENGINE DEFECTS EVEN AFTER THEY HAVE KNOWN ABOUT IT SINCE 2017.
MY CAR WAS IN MOTION I WAS MAKING A RIGHT TURN INTO THE HIGHWAY WHEN MY CAR JUST STOPPED. I TURNED IT OFF, WHEN I TRIED TO TURN IT BACK ON, IT DIDN'T. I STARTED TO SMELL SOMETHING BURNING. SO I JUST LEFT IT ALONE. ONLY THE LIGHTS ON THE DASHBOARD AND THE RADIO TURNED ON, I WAS ABLE TO CONTROL THE WINDOWS. THE WARNING LIGHTS THAT CAME UP WERE THE ELECTRONIC POWER STEERING, CHARGING SYSTEM, AND THE CHECK ENGINE LIGHTS.
SHIFT KNOB BUTTON FELL OFF AS I WAS GOING TO PUT MY CAR IN PARK. I WAS IN THE MIDDLE OF AN INTERSECTION. VERY SCARY MOMENT BECAUSE I DIDNT KNOW WHERE THAT LITTLE PIECE FELL. I PUT A HAIRBAND TO 'KEEP IT IN TACT' WHILE I HAD TO TAKE IT TO DEALER TO FIX WHICH WAS 5 DAYS LATER
THE MAIN DASH DISPLAY INTERMITTENTLY WILL NOT "BOOT UP" OR WILL STAY BLACK (BLANK) WHEN STARTING THE VEHICLE. THE WINDSHIELD WIPER WILL INTERMITTENTLY TURN ON WHEN SET ON AUTOMATIC EVEN THOUGH THERE IS NO WATER PRESENT. WHEN THE VEHICLE IS IN MOTION AND THE ROAD DEPARTURE MITIGATION SYSTEM (RDM) SYSTEM IS ACTIVE, IT TURNS OFF WHEN LEAST EXPECTED SOMETIMES CAUSING THE VEHICLE TO CROSS THE MIDDLE (LEFT) OR OUTSIDE (RIGHT) LANES WITHOUT WARNING EVEN THOUGH THERE ARE WELL DEFINED SOLID AND/OR DASHED ROAD LANE LINES. HONDA NORTH AMERICA IS AWARE OF THE MAIN DISPLAY ISSUE AND HAS ADVISED DEALERSHIPS NOT TO REPLACE THE DISPLAY SINCE IT WILL NOT FIX THE ISSUE. THE LOCAL DEALERSHIP WILL NOT ADDRESS THE RDM ISSUE SINCE THE MAIN DISPLAY IS THE CENTRAL PROCESSOR FOR ALL THE SYSTEMS IN THE VEHICLE CABIN INCLUDING THE ROAD MITIGATION DEPARTURE SYSTEM (RDM) AND THE LANE KEEPING ASSIST SYSTEM (LKAS) CAMERA. THE DEALERSHIP SERVICE DEPARTMENT HAS INFORMED US THAT HONDA NORTH AMERICA IS "WORKING ON A SOLUTION TO THE PROBLEM BUT HAS NO FIX AT THIS TIME". MEAN WHILE, WE ARE MAKING PAYMENTS ON A VEHICLE THAT IS DANGEROUS TO DRIVE WHEN USING THE ALL THE "SAFETY" FEATURES INCLUDED IN THIS VEHICLE. OTHER ISSUES WITH THIS VEHICLE INCLUDE: ENGINE OIL DILUTION, A LOOSE STABILIZER SWAY BAR THAT HAD TO BE TIGHTENED, DRIVER SEAT THAT WILL NOT RETURN TO THE NUMBER ONE DRIVER POSITION INTERMITTINGLY, THE GEAR SHIFT KNOB BUTTON CAME OFF AND HAD TO BE REPLACED AND THE DISPLAY IN FRONT OF THE STEERING WHEEL INT
ELECTRIC CONSOLE WILL TURN ON AND OFF BY ITSELF, CHANGE BRIGHTNESS, AND KEEPS CHANGING SCREENS WHILE BEEPING. NO WAY TO STOP IT EXCEPT TO PULL OVER, TURN OFF VEHICLE AND RESTART. IT HAS DONE THIS 5 TIMES NOW IN 1 MONTH. VERY DISTRACTING AND DANGEROUS BESIDES ANNOYING. IT HAPPENS WHETHER YOU ARE DRIVING OR PARKED. LIGHTS ON OR OFF.
I HAD JUST COME OFF THE HIGHWAY EXIT ON TO THE CITY STREET. I WAS INCREASING MY SPEED AND MOVING OVER TO THE LEFT. JUST AS I GOT INTO THE LEFT LANE THE CR-V SUDDENLY STARTED TO FLASH BREAK ON THE DASH IN FRONT OF ME AND I COULD FEEL THE VEHICLE BREAK HARD ON IT'S OWN. I WAS LUCKY NO ONE WAS BEHIND ME. THERE WAS NO PERSON/VEHICLE IN FRONT OF ME THAT I WOULD NEED TO BRAKE FOR. I TOOK THE VEHICLE THE NEXT DAY TO THE HONDA GARAGE AND THEY COULD NOT FIND ANYTHING. THERE WAS NO FAULT CODE IN THE SYSTEM NOR COULD THE TECHNICIAN DUPLICATE THIS ISSUE. I WAS LUCKY THAT THIS HAPPEN AT NIGHT WITHOUT MUCH TRAFFIC IF THIS WOULD HAVE HAPPEN GOING TO WORK ON THE HIGHWAY SOMEONE COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. I HAVE SEEN OTHER CR-V OWNERS REPORT THE SAME THING HAPPEN ON FORUMS. I AM VERY WEARY NOW TO DRIVE TO WORK WITH THIS ISSUE. I USED TO LOVE MY CR-V NOW I DON'T WANT TO DRIVE IT BUT HAVE NO CHOOSE AS IT IS MY ONLY TRANSPORTATION TO WORK.
WHILE DRIVING MY CAR SIMPLY SLAMS ON THE BRAKES OUT OF NO WHERE. THERE WAS NOTHING IN FRONT OF ME. I WAS TRAVELING APPROXIMATELY 45 MILES AN HOUR ON AN EXIT RAMP WHEN THE CAR BEEPED, FLASHED BRAKE, AND IT BRAKED EVEN THOUGHT MY FOOT WAS STILL ON THE GAS. THE SEAT BELT TIGHTENED UP AND THE CAR STOPPED. ONCE IT REALIZED THERE WAS NOTHING THERE, IT BEGAN TO ACCELERATE LIKE A ROCKET SHIP. THIS HAS HAPPENED BEFORE ON SUNNY DAYS WHEN IT MUST HAVE MISREAD SHADOWS ON THE ROAD AS OBJECTS AND AGAIN, SLAMMED ON THE BREAKS. IF THERE HAD BEEN A CAR BEHIND ME THIS MORNING, I HAVE NO DOUBT I WOULD HAVE BEEN IN A SERIOUS ACCIDENT. WHAT IS WRONG WITH THIS? I HAD BROUGHT IT TO THE DEALER BEFORE AND I WAS INSULTED THAT THEY SAID MY CAR WAS DIRTY. I WOULD HAVE DIED! IF THEIR SENSORS CANNOT FUNCTION IN A MICHIGAN SPRING, THEY NEED TO DO SOMETHING!
I WAS DRIVING MY HONDA CR-V (2017 MODEL EX AWD) ON A HIGHWAY AT 40 TO 50 MPH SPEED. IT WAS RAINING AT THAT TIME. I EXPERIENCED BIG JERKS COUPLE OF TIMES AND LOST THE CONTROL ON THE VEHICLE. SAW ERROR MESSAGE ON THE DASH BOARD SAYING 'LOST TRACTION AND CANCELLING CRUISE CONTROL'. IT WAS HORRIFIC EXPERIENCE.
DURING OIL CHANGES, MORE OIL WAS COMING OUT THAN WAS BEING PUT IN. OIL CLEARLY SMELLS LIKE FUEL. WHEN I BROUGHT THIS TO HONDA'S ATTENTION IN EARLY APRIL, I WAS TOLD TO GO TO A CERTIFIED HONDA DEALERSHIP TO GET A DIAGNOSIS. DURING THE DIAGNOSIS DONE ON 4/17/2019, THEY PERFORMED AN OIL CHANGE AT 80% OIL LIFE WHICH INDICATED THAT OIL LEVELS WERE ELEVATED BY APPROXIMATELY 1/4TH OF A QUART. I CAN ONLY IMAGINE HOW DILUTED THE OIL WOULD BE AT 10 OR 15% OIL LIFE. ACCORDING TO MY CASE MANAGER AND AS STATED IN THIS PAPERWORK, THIS IS "NORMAL". PAPERWORK PROVIDED BELOW WITH PERSONAL INFORMATION REDACTED.
BATTERY FAILED TO START (AT ALL) ON 01/09/19, AND WAS DIFFICULT TO JUMP START. VEHICLE (AND THE OEM BATTERY) HAD 13,167 MILES AT TIME OF FAILURE, AND HAD BEEN IN SERVICE APPR.17 MONTHS. NO EVIDENCE OF ABUSE. HONDA REFUSED TO REIMBURSE FOR DIAGNOSIS & REPAIR AT INDEPENDENT SHOP.
RECEIVED 'IMPORTANT SAFETY RECALL' (NHTSA RECALL 17V-442) DATED 'JANUARY 2018' FROM HONDA AUTOMOBILE DIVISION (ATTACHED). RECALL RELATED TO VARIOUS DANGEROUS CONDITIONS WHICH COULD RESULT FROM MANUFACTURING OR DESIGN DEFECT(S) RELATING TO (GASOLINE) FUEL SYSTEM. ACCORDINGLY, VEHICLE WAS TAKEN TO HONDA DEALER FOR REPAIR ON 01/24/18 PRIOR TO APPOINTMENT TIME OF 10:15 A.M. HONDA SERVICE CONSULTANT WAS ADVISED AT THE TIME THE APPOINTMENT WAS MADE THAT LESSEE OR HER REPRESENTATIVE WOULD NEED TO WAIT FOR THE REPAIR TO BE COMPLETED BECAUSE OF THE LONG COMMUTE INVOLVED. PER HONDA RECALL NOTICE, THE REPAIR WAS TO "... TAKE APPROXIMATELY 1 HOUR 15 MINUTES." IN FACT, IT TOOK 3 HOURS 27 MINUTES. (SEE ATTACHED.) DURING THE COURSE OF THE REPAIR, THE SERVICE CONSULTANT ADVISED LESSEE'S REPRESENTATIVE THAT THE TECHNICIAN "HASN'T DONE ONE OF THESE BEFORE", AND THAT "I'VE GOT THE SHOP FOREMAN ON IT NOW." HAVING OBVIOUSLY INCOMPETENT PERSONNEL HANDLE SUCH A REPAIR IS PATENTLY IRRESPONSIBLE AND SUBJECTS CONSUMERS TO UNNECESSARY DANGERS, NOT TO MENTION WASTING CONSUMERS' TIME. HONDA OBVIOUSLY DOES NOT TAKE ITS RESPONSIBILITIES TO ITS CUSTOMERS SERIOUSLY.
2017 HONDA CR-V. CONSUMER WRITES IN REGARDS TO GAS SMELL IN OIL. *LD THE CONSUMER REQUESTED THE SERVICE BULLETIN 18-114 BE PERFORMED ON THE VEHICLE AT NO CHARGE. *JS
FUEL IS MAKING IT'S WAY INTO THE OIL SYSTEM. EVERYTIME I CHECK THE OIL I CAN CLEARLY SMELL GASOLINE ON THE DIPSTICK. I KNOW THAT HONDA HAS RECALLED 350,000 CRVS IN CHINA FOR THE SAME ISSUE WITH THE SAME 1.5 TURBO ENGINES HOWEVER, WHEN I TELL THE DEALERSHIP OR HONDA REPRESENTATIVES ABOUT IT THEY ACT AS IF IT IS AN ISOLATED INCIDENT. THIS WILL EVENTUALLY CAUSE PREMATURE WEAR ON THE ENGINE AND POTENTIALLY BECOME A SAFETY CONCERN IF THE ENGINE WERE TO STALL AT HIGH SPEEDS.
OIL DILUTION PROBLEM. GAS GETTING INTO OIL. HONDA "FIX" DID NOT WORK; SAME ISSUE 300 MILES AFTER FIX APPLIED. ENGINE IDLING ROUGH (ESPECIALLY DURING FIRST START AFTER SITTING OVERNIGHT), OIL LEVEL RISING IN CAR, WHEN YOU CHECK THE OIL IT SMELLS LIKE GAS, FUEL SMELL IN CABIN PERIODICALLY, ENGINE HESITATING/STALLING WHILE TRYING TO ACCELERATE. HAVE VISITED DEALERSHIP TWICE WITHIN 30 DAYS FOR THIS PROBLEM WITH NO RESOLUTION.
I OWN A 2017 HONDA CR-V 1.5 TURBO FWD AND MY VEHICLE IS SUFFERING FROM THE AFFECTS OF 'OIL DILUTION.' I REGULARLY HAVE MY OIL CHANGED BY HONDA, BUT I NOTICED, UPON RETURNING FROM A LONG TRIP IN NORTHERN INIDIANA OVER WINTER, A STRONG ODOR OF GASOLINE WHEN CHECKING MY OIL-DIPSTICK AND THE VOLUME WAS MUCH HIGHER THAN EXPECTED. WHEN I BROUGHT MY VEHICLE TO HONDA, I WAS ADVISED THAT HONDA WAS AWARE OF A PROBLEM FOR ALL 2017-2018 CR-V 1.5 TURBOS WITH RESIDUAL GAS DRIPPING INTO THE CYLINDERS AND EVENTUALLY THE OIL CRANK-CASE, CALLED 'OIL DILUTION'. I ASKED THE HONDA TECHNICIAN TO CHECK FOR GASOLINE IN MY OIL, BUT THEY SAID NO SUCH TEST WAS AVAILABLE. HE ADVISED ME THAT NO FIX CURRENTLY EXISTS, ASIDE FROM MORE FREQUENT OIL CHANGES. I THEN FOLLOWED UP WITH THE LEAD TECHNICIAN AT MY DEALER TO RESOLVE THE SAFETY CONCERN, BUT I WAS VERBALLY TOLD THAT HONDA DOES NOT INTEND TO ADDRESS THE ISSUE UNLESS LITIGATION IS MANDATED. I BELIEVE THIS PROBLEM POSSES A MAJOR SAFETY CONCERN AS THESE VEHICLES AGE AND THE RISK OF ENGINE SEIZURE OR EXPLOSION INCREASE. HONDA NORTH AMERICA'S POSITION IS THAT SINCE THERE ARE SO FEW 2017 CR-VS WITH TURBO ON THE ROAD, THEY DO NOT SEE A REASON TO ACT. THERE IS A FUNDAMENTAL PROBLEM WITH THIS HONDA TURBO FUEL INJECTION SYSTEM, WHICH WAS FIXED FOR THE 2019 MODELS. A SOFTWARE PATCH IS BEING ISSUED BY HONDA CANADA, BUT THIS IS NOT OFFERED IN SOUTHERN STATES AND HONDA REFUSES TO COMMENT ON THE LONG TERM IMPACT AND DEGRADED PERFORMANCE. I AM DEEPLY CONCERNED FOR THE
CAR STALLED. AND VENTS SMELL OF GASOLINE, GEAR SHIFT IS LOOSE. ALMOST GOT IN A CAR ACCIDENT WITH MY TODDLER AND HUSBAND IN CAR.
SMELL OF GAS IN THE GARAGE AFTER LEAVING WINDOWS DOWN. THEN LATER NOTICED IT AGAIN IN THE CABIN 2-3 DIFFERENT TIMES WHICH MY SON WAS VISITING AT THE TIME AND SMELLED IT IN THE GARAGE AGAIN. HE CHECKED THE OIL AND WE COULD SMELL GAS, I MADE AN APPOINTMENT WITH DEALERSHIP ON 1-8-19 WAS TOLD THERE WAS NO RECALL AND MECHANIC COULDN'T SMELL GAS ON DIP STICK WHICH I GOT THE MANAGER INVOLVED AND HE TOLD ME THE PROBLEM IS MORE SO IN THE NORTHERN STATES WERE IT'S COLD. HE TOO SAID HE COULDN'T SMELL GAS BUT CHANGED MY OIL ( WHICH HAD ALREADY BEEN CHANGED RECENTLY)..WAS TOLD NOTHING THEY COULD DO UNLESS OIL LIGHT CAME ON OR STARTED HAVING ENGINE PROBLEMS OR TILL A RECALL COMES HERE. I HAVEN'T NOTICED THE SMELL SINCE WARMER WEATHER HAS COME IN. LOVE THE CAR BUT SCARY WHEN IT COMES TO GAS AND THE ENGINE WHICH "AGAIN" WAS ASSURED WASN'T A DANGER TO ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
CAR HAS BEEN IN MOTION AND STATIONARY WHEN ALL DASH LIGHTS COME ON, NO SYSTEMS WORK ACCORDING TO THE DASHBOARD. WHEN DASH LIGHTS WITH EVERY SINGLE WARNING LIGHT COMES ON WHILE DRIVING, ALL POWER AND ACCELERATION IS LOST. THIS HAPPENED TO ME IN AN INTERSECTION THE OTHER DAY AND LUCKILY THE CRV WAS ABLE TO COAST TO THE SIDE OF THE ROAD WHERE THE CRV WAS UNABLE TO ACCELERATE AGAIN UNTIL I TURNED THE CAR OFF AND BACK ON. I HAVE READ NUMEROUS BLOGS WITH OTHERS HAVING THIS ISSUE. VTM-4 POPS UP ON THE RADIO SCREEN AS A PROBLEM. HONDA CLAIMS TO HAVE FIXED THIS ISSUE ON THE 2019 MODELS YET NO RECALL ON 2017 AND 2018 MODELS? THIS LOSS OF POWER AND CONTROL OF THE VEHICLE IS ESPECIALLY SCARY SINCE I HAVE 2 YOUNG KIDS THAT RIGHT WITH ME DAILY. CRUISE CONTROL WON'T WORK, REMOTE START HASN'T WORKED SINCE THIS ISSUE STARTED AROUND 60-70K MILES. HONDA NEEDS TO FIX THIS MAJOR PROBLEM!
EMISSIONS CHECK LIGHT APPEARS - CAR IS DRIVEN 25000 MILES
SHIFT KNOB ON STICK TO SET CAR TO PARK, DRIVE, OR REVERSE BROKE. IT DOES NOT STAY IN SLOT. THIS CAUSED AN ISSUE WHEN I TRIED TO PUT CAR INTO PARK AND REALIZED THE BUTTON POPPED OUT. CAR WAS STATIONARY AND I WAS ABLE TO PUT CAR IN NEUTRAL, FIND THE BUTTON AND PUSH IN, BUT STILL A DANGER.
I WENT FOR AN OIL CHANGE AND THE PLACE SAID THAT THE OIL SMELLED LIKE FUEL, WAS VERY THIN. IN CONSUMER REPORTS THERE WAS A BLURB ABOUT THE HONDA CR-VS WITH THE 1.5 TURBO ENGINE EXPERIENCING THE MIXING OF GAS IN THE OIL BUT MAINLY IN THE COLDER, NORTHERN STATES. SO, WHEN THE OIL CHANGE PEOPLE SAID THE OIL SMELLED LIKE GAS, I THEN DROVE TO A HONDA DEALER AND THEY CHECKED IT OUT, BUT SAID THEY DIDN'T SEE GAS IN THE OIL, BUT I JUST HAD THE OIL CHANGED SO OF COURSE THERE WASN'T SIGNS OF IT. SO, BEFORE MY NEXT OIL CHANGE I WILL TAKE IT TO HONDA SO THEY CAN SEE IT.
I WAS DRIVING MY CAR ABOUT 2 WEEKS AGO ON THE WEEKEND WHEN THE CAR STOPPED SUDDENLY WHILE DRIVING NORMALLY, THERE WAS NO NEED FOR THE BRAKES TO BE ACTIVATED. I WAS DRIVING STRAIGHT AT ABOUT 40 MPH , THERE WAS A WALL ON THE FAR LEFT SIDE OF THE ROAD( ABOUT 2 METER HEIGHT), ANYHOW, THE BRAKES SYSTEM SHOULD NOT BE ACTIVATED --SIMILARLY A YEAR AGO IN 208 I HAD THE SAME PROBLEM , BRAKES GOES OFF BY ITESLEF WITHOUT ANY NEED FOR IT...THIS IS DANGEROUS AS SOMEONE COULD HAVE HIT ME FROM THE BACK.
IF I STOP USING THE CR-V FOR TWO DAYS THE BATTERY GOES DEAD AND I HAVE TO RECHARGE IT. THE ORIGINAL BATTERY WAS REPLACED AFTER THE FIRST YEAR IN THE HONDA DEALER. IF I WANT TO USED THE OTHER CAR I NEED TO TURN ON THE CR-V EVERY DAY SO THE BATTERY DOES NOT LOOSE CHARGE.
SHIFTER CONTROL BUTTON POPPED OFF WHILE DRIVING CREATING A SIGNIFICANT HAZARD TO THE DRIVER AND OCCUPANTS AS REASSEMBLING THE CONTROLLER/ SHIFTER CAN BE DANGEROUS. HONDA USA ( CATHERINE) REPORTED THIS IS NOT A HONDA ISSUE. AND REFUSED TO PROVIDE TOWING.
SHIFT KNOB BROKEN, UNABLE TO SHIFT VEHICLE INTO PARK OR REVERSE. THE SHIFT KNOB HAS NOW BROKEN TWICE.
OVERFILLED OIL LEVELS AND A GAS SMELL
THE LEVEL OF THE FLUID ON THE OIL DIPSTICK WILL INCREASE AFTER AN OIL CHANGE. AND UPON REMOVING IT SMELLS OF GASOLINE. 2000 MILES AFTER AN OIL CHANGE THE LEVEL ON THE DIPSTICK WILL READ 1/2' HIGHER THAN NORMAL. WHICH TELLS ME GAS IS SOMEHOW ENTERING THE CRANKCASE AND DILUTING THE OIL.
OUT OF WARRANTY BUT GEAR SHIFT BUTTON HAS BEEN "STICKING" FOR 1 MONTH AND THEN "BROKE OFF" TODAY. CAR ONLY HAS 40,000 MILES ON IT AND NOW CANNOT DRIVE IT DUE TO INABILITY TO SHIFT GEARS.
VERY STRONG CONTINUOUS SMELL OF GASOLINE INSIDE THE CAR COMING FROM THE FRONT ENGINE AREA OF THE CAR WHEN STARTING IT AND THE SMELL CIRCULATES IN THE CAR WHILE DRIVING IT. ALSO SMELL GAS FROM THE CAR FOR A LONG WHILE, AFTER PARKING IT IN MY ENCLOSED GARAGE. THIS IS A SERIOUS HEALTH, SAFETY AND EVIRONMENTAL ISSUE. THE SMELL MAKES ME NAUSEOUS. JUST BOUGHT THIS 2017 HONDA CRV THREE MONTHS AGO, TOOK THIS VEHICLE BACK TO DEALER, HE SAID THEHONDA FACTORY DOESN'T HAVE ANY FIXES FOR THIS ISSUE. UNTRUE PER DATA FOUND ONLINE WHICH STATES THIS ISSUE HAS BEEN TAKEN CARE OF PER A RECALL OF THESE VEHICLES IN CANADA AND FOR SOME STATES BUT NOT YET IN ALL USA STATES, INCLUDING MY STATE. I HOPE THIS VEHICLE IS RECALLED AND THE ISSUE FIXED VERY SOON FOR OUR HEALTH AND SAFETY.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2017 Honda CR-V → · Every CR-V year → · How the figures are calculated →