Page 6 of 6 · complaints 251–293 of 293

2014 Honda Civic complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Visibility
Filed Mar 27, 2015MD

PURCHASED MY VEHICLE 5-28-14 FROM CRISWELL HONDA IN GERMANTOWN, MD. FIRST PROBLEM OCCURRED 7-8-14 I NOTICED THERE WAS A WET SPOT ON THE SIDE PANEL BY THE WINDOW ON THE DRIVERS SIDE. WENT IN TO CRISWELL 7-11-14 TO COMPLAIN ABOUT THE ISSUE. WENT BACK 7-14-14 TO COMPLAIN AGAIN. AFTER BEING GIVEN THE RUN AROUND, THE SALES MANAGER ALLOWED ME TO BRING IT IN ON A SATURDAY (7-19-14)AFTER THE SERVICE MANAGER TOLD ME I COULD NOT BRING IT IN ON A WEEKEND, SERVICE HAD TO BE DONE DURING THE WEEK. WAS NOT GOING TO BE PROVIDED A VEHICLE TO GET TO AND FROM WORK. PROBLEM WAS SAID TO BE CAUSED BY A BLOCK IN THE AC VALVE. SECOND PROBLEM OCCURRED 9-13-14, I HEARD A WHISTLING SOUND COMING FROM MY SUNROOF WHILE DRIVING ON THE HIGHWAY, I WAS GOING 75 MPH. TOOK IT IN TO HERSONS HONDA 9-18-14 AND PICKED IT UP 9-19-14. THEY HAD TO REPLACE/ORDER A NEW WINDOW FOR MY SUNROOF BECAUSE THE ORIGINAL WINDOW CAME UNGLUED FROM RUBBER SEALING. COMPLAINED TO AMERICAN HONDA FOR THE SECOND TIME FOR MY CAR, WAS PROVIDED A RENTAL. THIRD PROBLEM, WENT IN FOR ROUTINE OIL CHANGE 3-21-15 AT CRISWELL, SERVICE ADVISOR TOLD ME MY CAR HAD A FLUID LEAK. NO ONE AT THE DEALERSHIP COULD OR WOULD TELL ME WHAT TYPE OF FLUID WAS LEAKING FROM MY CAR OR WHERE THE LEAK WAS. SERVICE ADVISOR ASKED ME TO BRING CAR IN ON 4-4-15 TO HAVE IT LOOKED AT, ALLOWING ME TO LEAVE THEIR DEALERSHIP WITH A LEAKING VEHICLE. *TR

Power Train
Filed Mar 20, 201515 milesCO

FROM A DEAD STOP, WHEN THE HONDA STARTS TO ACCELERATE, THERE IS A COMPLETE LOSS OF POWER FOR @ 1.5 SECONDS. THESE EPISODES USUALLY HAPPEN WHEN TURNING LEFT OR RIGHT ALTHOUGH IT HAPPENED FOR THE FIRST TIME ACCELERATING FORWARD TODAY. THESE EPISODES HAPPEN 3 TO 5 TIMES A WEEK. I DRIVE @ 130 MILES A WEEK. THIS IS A SAFETY ISSUE ESPECIALLY IN RUSH HOUR TRAFFIC WHERE RELIABLE ACCELERATION IS IMPORTANT. I HAVE HAD THE CAR EVALUATED 3-4 TIMES BY THE DEALERSHIP WHICH CANNOT REPLICATE THE PROBLEM. THE DEALERSHIP HAS ONLY DRIVEN THE CAR @10 MILES FOR THEIR TESTS WHICH IS HALF OF WHAT I DO ON A DAILY BASIS.

Engine
Filed Mar 12, 20156,000 milesOH

VTC ACTUATOR MAKES GRINDING SOUND AT START UP. *TR

Tires
Filed Feb 22, 2015VA

CONTINUOUSLY GETTING CHECK TIRE PRESSURE INDICATOR ON. DO NOT KNOW WHAT TO EXPECT ALTHOUGH THE TIRES ARE INFLATED PROPERLY. *TR

Power Train
Filed Feb 17, 201520 milesCO

FROM PURCHASE DATE 10-24-14 THRU TODAY, WHEN VEHICLE BEGINS TO ACCELERATE FROM A DEAD STOP, THERE IS A COMPLETE LOSS OF POWER FOR @ 1.5 SECONDS BEFORE ACCELERATION RESUMES. THIS ONLY HAPPENS WHEN TURNING LEFT OR RIGHT, NEVER STRAIGHT FORWARD. THESE EPISODES HAPPEN 3-5 TIMES PER WEEK. THE HONDA TRANSMISSION IS THE "CVT/ DRIVE BY WIRE SYSTEM". I DRIVE @ 20 MILES PER DAY. IT HAS BEEN EVALUATED 3 TIMES AT THE DEALERSHIP HERE IN LONGMONT, COLORADO AND THEY HAVE NOT FOUND A PROBLEM SAYING EVERYTHING IS OK. THIS PROBLEM IS NOT OK FOR A NEW CAR AND IS A SAFETY ISSUE. *TR

Power Train
Filed Feb 4, 20157,900 milesAR

I HAVE CURRENTLY LODGED MORE THAN SIX COMPLAINTS WITH THIS AGENCY IN REGARD TO A 2014 HONDA CIVIC I PURCHASED NEW FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. THE VEHICLE CONTINUES TO EXPERIENCE THE SAME ISSUES ON A DAILY BASIS. THIS INCLUDES STALLING, TRANSMISSION SLIPPING, JERKING AND AN OVERALL ROUGH RIDE. THE DEALERSHIP WAS SERVED ON FEBRUARY 3, 2015 WITH A CERTIFIED LETTER MAKING A WRITTEN DEMAND UNDER THE ARKANSAS NEW MOTOR VEHICLE QUALITY ASSURANCE ACT (ACT 297 OF 1993) TO PROVIDE COMPENSATION UNDER SAID LAW. HONDA AMERICA WAS ALSO SERVED WITH THE SAME LETTER. THE DEALERSHIP AND HONDA AMERICA HAVE HAD AMPLE TIME TO CORRECT THIS SITUATION BUT HAVE DONE NOTHING TO DATE. BOTH ENTITIES HAVE PLACED ME AND MY FAMILY IN JEOPARDY BY CHOOSING TO ANSWER MY REQUEST FOR A SAFE VEHICLE. MY ATTORNEY, WHO DREW UP THE LETTER, STATED THE CAR FALLS UNDER THE "LEMON LAW" AND I'M CURRENTLY DRIVING "HALF A VEHICLE." *TR

Power Train
Filed Jan 30, 201524,000 milesPA

AS MY HUSBAND WAS TURNING A CORNER, THE CLUTCH DROPPED, AND THE SERVICE CENTER REPORTED THAT THE CLUTCH FIBERS ARE TORN UP. COST OF REPAIR = $1700. WE HAVE BEEN LIFELONG MANUAL TRANSMISSION DRIVERS. WE DO NOT MISUSE VEHICLES, AND THE CLUTCH GOING OUT SO SOON FOR US IN PARTICULAR IS INDICATIVE OF A MANUFACTURING PROBLEM RATHER THAN OPERATOR ERROR. *TR

Air BagsCrash
Filed Jan 22, 20153,000 milesMD

AIR PRESSURE ON MY FRONT PASSENGER TIRE HAS BEEN LOW SINCE A MONTH INTO THE PURCHASE OF THIS CAR. THE ALERT ONLY WENT OFF ONCE, BUT WHEN I GOT THE TIRES REFILLED, THE TIRE STILL SEEMED FLAT. I JUST LET IT BE BECAUSE NO FURTHER ALERTS CAME ON. BUT I WAS IN AN ACCIDENT AND SLIPPED ON SNOW THE OTHER DAY AND HIT A CURB, WHICH DEPLOYED MY AIRBAGS. I DO NOT THINK THAT IF THIS TIRE WAS DEFECTIVE I WOULD HAVE GOTTEN INTO THIS ACCIDENT. I WAS GOING AROUND 10MPH, AS I WAS PULLING OUT OF A PARKING LOT. *TR

Vehicle Speed Control
Filed Jan 19, 20153,009 milesCA

I WAS PARKING MY CAR ON AN UPWARD INCLINE AND TURNING LEFT INTO A PARKING SPACE WHEN I SUDDENLY HAD NO CONTROL OVER THE CAR AND IT JUST KEPT LURCHING/MOVING FORWARD. THE CAR STOPPED ONLY BECAUSE THE FRONT WHEELS WENT UP AND OVER A CONCRETE CURB.,,,THERE WAS A LINK FENCE AND THEN A DEEP EMBANKMENT BEYOND I WAS ABLE TO TURN THE ENGINE OFF AND THEN BACK UP OVER THE CURB TO PARK THE CAR I DO NOT FEEL THIS CAR IS SAFE TO DRIVE. IT IS PRESENTLY AT A HONDA DEALER WHO SAY THERE IS NOTHING WRONG WITH THE CAR THERE IS ALSO A PROBLEM WITH THE TIRE PRESSURE WARNING COMING ON AND WHEN CHECKED THERE IS NOTHING WRONG WITH THE TIRE PRESSURE BUT THE WARNING LIGHT WILL NOT GO OFF. *TR

Power Train
Filed Jan 10, 20155,800 milesAR

THIS IS THE SEVENTH (7) COMPLAINT I HAVE FILED IN REGARD TO A NEW HONDA CIVIC I PURCHASED FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. THE CAR HAS ALSO BEEN TAKEN TO THE DEALERSHIP SEVEN TIMES WITH NO RESOLUTION. I AM STILL BEING FORCED TO DRIVE A VEHICLE WHICH IS NOT SAFE. AT APPROXIMATELY 1:45 P.M. MY HUSBAND PICKED ME UP FROM WORK FOR LUNCH. AS WE WERE DRIVING DOWN THE RODE, WE FELT A "SLIPPING" MOVEMENT AND THE CAR BEGAN TO STALL OUT. FOLLOWING THIS WAS A SERIES OF SMALL JERKING MOVEMENTS AS WE CONTINUED TO DRIVE. A WEEK AGO MY ATTORNEY FILED LEGAL DOCUMENTS UNDER THE ARKANSAS AUTO LEMON LAW AGAINST HONDA AMERICA. THE VEHICLE HAS MET ALL REQUIREMENTS UNDER THIS LAW. I AM HOPING NHTSA WILL TAKE MY COMPLAINTS SERIOUSLY AND MONITOR HONDA AMERICA'S ACTIONS TOWARDS CONSUMERS AND THE VEHICLES THAT ARE BEING SOLD WHICH HAVE SAFETY ISSUES. *TR

Fuel System, Gasoline
Filed Jan 8, 20155,000 milesVA

MY CAR IS 2014 HONDA CIVIC EX-L NAVI WITH PUSHBUTTON ENGINE START/STOP. I WAS APPROACHING AN INCIDENT ON THE HIGHWAY AND HAD SLOWED DOWN TO ABOUT 30 MPH. I THOUGHT I SHOULD ACTIVATE THE 4-WAY FLASHERS AS A WARNING TO OTHER DRIVERS. WHEN I PUSHED THE BUTTON, I PUSHED THE START/STOP BUTTON BY MISTAKE AND SHUT OFF THE ENGINE. THE START/STOP BUTTON IS JUST BEHIND THE STEERING WHEEL, AND THE FLASHER BUTTON IS ABOUT SIX INCHES TO THE LOWER RIGHT OF THE START/STOP BUTTON. OF COURSE WHEN THE ENGINE STOPPED I LOST POWER STEERING AND POWER BRAKE BOOST. IT WAS REALLY HARD TO CONTROL THE VEHICLE AT THAT POINT. THANKFULLY TRAFFIC WAS LIGHT. THE STEERING WHEEL WAS TURNED SLIGHTLY TO THE LEFT AND I CONTINUED TO COAST SLIGHTLY LEFT. I ORDER TO RESTART THE ENGINE, I HAD TO PUT THE TRANSMISSION IN NEUTRAL AND PUSH LIGHTLY ON THE BRAKE PEDAL. THIS IS A DIFFICULT SEQUENCE TO PERFORM WHEN ONE'S VEHICLE IS DEAD AND COASTING WITH MINIMAL CONTROL. BY THE TIME I RESTARTED THE ENGINE AND REGAINED CONTROL I WAS APPROACHING THE JERSEY BARRIERS IN THE CENTER OF THE HIGHWAY AND WAS BEING PASSED BY THE VEHICLES BEHIND ME. THE START/STOP BUTTON IS REAL EASY TO OPERATE. IT DOES NOT HAVE TO BE FULLY DEPRESSED, JUST A SLIGHT TOUCH WILL ACTIVATE IT. MORE FORCE IS REQUIRED TO OPERATE THE FLASHER BUTTON THAN THE START/STOP BUTTON. PLUS, THE START/STOP BUTTON PROTRUDES FROM THE SURFACE OF THE DASH AND CAN BE EASILY PRESSED BY ACCIDENT. THE START/STOP SHOULD BE RECESSED INSIDE A SHROUD AND ACTIVATION SHOULD REQUIRE

Tires
Filed Jan 3, 20152,500 milesCA

TIRE PRESSURE MONITORING LIGHT COMES ON EVERY COUPLE OF MONTHS. CHECKED TIRES AND PRESSURE EVERYTHING IS OK HAVE TO RESET., THEN IS OK FOR AWHILE THIS IS VERY ANNOYING HAVE TO PULL OVER TO CHECK EVER TIME.THIS CAN BE UNSAFE AT TIMES. HONDA CALLS IT TPMS LIGHT. *TR

Power TrainCrash
Filed Jan 2, 20156,000 milesCA

THIS CAR HAS HAD A CONTINUAL PROBLEM WITH THE TIRE PRESSURE SENSOR MECHANISM AND HAS BEEN SERVICED THREE TIMES WITHOUT ANY SUCCESS. AND WHEN THE BRAND NEW TIRE BLEW OUT THE SENSOR FAILED. ALSO THE POWER TRAIN IS BAD, THE CAR DRIVES SLUGGISH AND LOSES POWER DURING TURNS AND ALSO IN JUST REGULAR DRIVING .. I DO NOT FEEL SAFE IN THIS CAR AT ALL. *TR

Power Train
Filed Dec 23, 20144,630 milesAR

ON DECEMBER 20 AT APPROXIMATELY 1:30 P.M., MY HUSBAND WAS RUNNING AN ERRAND TO THE STORE WHEN THE CAR STALLED OUT WHILE DRIVING ON A TWO-LANE ROAD. THE CAR WAS PURCHASED NEW FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. THE CAR HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER 2014. THIS IS MY SIXTH (6) COMPLAINT TO NHTSA. FRANK FLETCHER HONDA TECHNICIANS STATE THEY CANNOT REPLICATE THE ISSUE. I HAVE EXPRESSED TO GENERAL MANAGER RYAN BLAKE THAT I DISAGREE WITH THE FINDINGS AS I DRIVE THE VECHILE EVERY DAY. I HAVE HAD ISSUES WITH THE CAR SINCE I PURCHASED IT. WHILE SUMPATHETIC, MR. BLAKE STATED THERE WAS NOTHING HE OR THE DEALERSHIP COULD DO. AFTER EXPRESSING MY CONCERN FOR THE SAFETY OF MY FAMILY, I HAVE BEEN FORCED TO DRIVE THIS CAR AS IT IS THE FAMILY'S ONLY SOURCE OF TRANSPORTATION. MR. BLAKE, MR. FLETCHER, AND THE DEALERSHIP TECHNICIANS BASICALLY IGNORED MY CONCERNS UNTIL NHTSA WAS CONTACTED. HONDAAMERICA HAS ALSO BECOME INVOLVED BE THERE HAS BEEN NO RESOLUTION. I AM REACHING OUT AND ASKING THAT A RESOLUTION BE REACHED SO I NOT HAVE TO DRIVE WHAT I CONSIDER TO BE AN UNSAFE VEHICLE. I DON'T REALLY LIKE TO TALK ABOUT THIS BUT I HAVE AN INCURABLE LIVER DISEASE AND IT WOULD PUT MY MIND TO REST IF I KNEW I HAVE RELIABLE TRANSPORTATION. *TR

Power Train
Filed Dec 23, 20144,600 milesAR

ON FRIDAY, DECEMBER 19 AT APPROXIMATELY 2 P.M., MY HUSBAND AND I WERE PULLING OUT OF THE PARKING LOT OUT ONTO A FOUR-LANE ROAD WHEN THE CAR STALLED. OUT. I HAD JUST GOTTEN MY HAIRCUT AND WAS HEADING BACK TO WORK. I PURCHASED THIS AS A NEW CAR FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. THE CAR HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER. THE TECHNICIANS AND THE DEALERSHIP GENERAL MANAGER [XXX] HAVE STATED THEY CANNOT REPLICATE THE ISSUE. DUE TO THIS, THE DEALERSHIP, [XXX] AND THE DEALERSHIP OWNER [XXX] ARE GIVING ME NO CHOICE OTHER THAN TO DRIVE A VEHICLE I'M AFRAID TO DRIVE. HONDAAMERICA HAS NOW BECOME INVOLVED IN THE SITUATION BUT THERE HAS BEEN NO RESOLUTION. I HAVE A CHILD WHO RIDES IN THIS CAR AND I FEAR FOR HER AND MY SAFETY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air BagsCrash
Filed Dec 22, 2014FL

THE CAR JUST SPED OUT CAUSING THE AIRBAG TO EXPLODE. ...UPDATED 01/07/15 *BF

Power Train
Filed Dec 22, 20144,645 milesAR

THIS IS THE SIXTH COMPLAINT I'VE MADE TO NHTSA FOR THE SAME ISSUE. I PURCHASED THE CAR NEW FROM FRANK FLETCHER HONDA AND IT'S BEEN TO THE DEALERSHIP SEVEN TIMES FROM SEPTEMBER THROUGH DECEMBER 2014 WITH NO RESOLUTION. ON SUNDAY DECEMBER 21 THE CAR HAD TWO SEPARATE INCIDENTS WHERE IT STALLED OUT. THE FIRST WAS AT APPROXIMATELY 8:45 A.M. MY HUSBAND WAS DRIVING TO THE NEIGHBORHOOD MARKET TO PICK UP BREAKFAST ITEMS WHEN THE CAR STALLED OUT. THE SECOND INCIDENT OCCURRED WHEN ME AND MY 15-YEAR-OLD WERE DRIVING TO KOHL'S TO DO SOME CHRISTMAS SHOPPING AT APPROXIMATELY 3:30 P.M. IT STALLED OUT AS I WAS TURNING OFF THE MAIN ROAD INTO THE PARKING LOT. THIS UPSET ME, ESPECIALLY SINCE MY CHILD WAS IN THE CAR. I DON'T WANT ANYTHING TO HAPPEN TO HER DUE TO A FLAW IN THE VEHICLE. I HAVE NO CHOICE, HOWEVER, SINCE WE ONLY HAVE ONE VEHICLE. I NEED HELP REACHING A RESOLUTION WITH HONDA AMERICA AND FRANK FLETCHER HONDA. I HAVE A PROBLEM WITH THE CAR EVERY TIME I DRIVE IT. *TR

Power Train
Filed Dec 18, 20144,400 milesAR

MY HUSBAND WAS DRIVING MY 2014 HONDA CIVIC ON DECEMBER 17, 2014 WHEN AT APPROXIMATELY 5:30 P.M. THE VEHICLE STALLED OUT ON HIM IN TRAFFIC. FORTUNATELY, NO ONE WAS HURT. I PURCHASED THIS VEHICLE FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. WE HAVE BROUGHT THE VEHICLE IN SIX TIMES FROM SEPTEMBER THROUGH DECEMBER COMPLAINING OF STALLING, JERKING ISSUES. I LODGED A COMPLAINT WITH HONDA AMERICA. THE DEALERSHIP TECHNICIANS STATED THEY WERE NOT ABLE TO REPLICATE THE ISSUE. AFTER SPEAKING WITH FRANK FLETCHER HONDA, HONDA AMERICA STATED THEY WERE CLOSING OUT THE CASE SINCE THE ISSUE WAS NOT ABLE TO BE REPLICATED. THIS IS THE SECOND TIME THE VEHICLE HAS STALLED OUT ON MY HUSBAND. THIS IS MY SECOND COMPLIANT FILED WITH NHTSA. I AM AFRAID TO DRIVE THE VEHICLE BUT THE DEALERSHIP MANAGED BY [XXX] IS UNWILLING TO DO ANYTHING BECAUSE THE ISSUE CANNOT BE REPLICATED. I HAVE A 15-YEAR-OLD GIRL AND IT SCARES ME WHEN SHE IS RIDING IN THE CAR. THE SEMI-STALLING, JERKING ISSUE OCCURS EVERY TIME I DRIVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train
Filed Dec 18, 20144,500 milesAR

AT APPROXIMATELY 8:00 A.M. DECEMBER 18, 2014, MY HUSBAND WAS DRIVING TO THE STORE WHEN THE VEHICLE STALLED OUT ON HIM IN TRAFFIC. AGAIN, IT WAS FORTUNATE NO ONE WAS HURT. THE 2014 HONDA CIVIC WHICH I PURCHASED FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR, HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER 2014. THE VEHICLE WAS BROUGHT IN DUE TO STALLING ISSUES AND JERKING TYPE MOTIONS. THE DEALERSHIP TECHNICIANS ALONG WITH THE GENERAL MANAGER [XXX] , STATED THEY COULD NOT REPLICATE THE ISSUE EACH TIME THE CAR WAS BROUGHT IN. I FILED A COMPLAINT WITH HONDA AMERICA. APPROXIMATELY THREE DAYS AFTER FILING THE COMPLAINT WITH HONDA AMERICA, [XXX], MY CASE MONITOR, ADVISED ME THE VEHICLE WAS RUNNING AS IT WAS DESIGNED. I DISAGREED WITH HER AS I HAVE WITH THE DEALERSHIP TECHNICIANS AND GM [XXX] STATEMENTS THAT NOTHING IS WRONG WITH THE CAR. I TOLD THE DEALERSHIP I WAS GOING TO KEEP BRINGING IN THE CAR UNTIL THE ISSUE WAS FIXED. I WAS ADVISED NOT TO BRING IT IN BECAUSE THERE WAS NOTHING WRONG WITH IT. I REMINDED THEM I HAVE DAILY ISSUES WITH THE CAR ACTING LIKE IT'S GOING TO STALL AND IT HAS JERKING MOTIONS WHEN DRIVING. I AM AFRAID TO DRIVE THIS CAR BUT FRANK FLETCHER HONDA HAS GIVEN ME NO CHOICE BUT TO CONTINUE TO DRIVE IT. THIS IS MY THIRD COMPLAINT WITH NHTSA OVER THE SAME ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train
Filed Dec 18, 20144,500 milesAR

AT APPROXIMATELY 8:00 A.M. DECEMBER 18, 2014, MY HUSBAND WAS DRIVING TO THE STORE WHEN THE VEHICLE STALLED OUT ON HIM IN TRAFFIC. AGAIN, IT WAS FORTUNATE NO ONE WAS HURT. THE 2014 HONDA CIVIC WHICH I PURCHASED FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR, HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER 2014. THE VEHICLE WAS BROUGHT IN DUE TO STALLING ISSUES AND JERKING TYPE MOTIONS. THE DEALERSHIP TECHNICIANS ALONG WITH THE GENERAL MANAGER [XXX] , STATED THEY COULD NOT REPLICATE THE ISSUE EACH TIME THE CAR WAS BROUGHT IN. I FILED A COMPLAINT WITH HONDA AMERICA. APPROXIMATELY THREE DAYS AFTER FILING THE COMPLAINT WITH HONDA AMERICA, [XXX], MY CASE MONITOR, ADVISED ME THE VEHICLE WAS RUNNING AS IT WAS DESIGNED. I DISAGREED WITH HER AS I HAVE WITH THE DEALERSHIP TECHNICIANS AND GM [XXX] STATEMENTS THAT NOTHING IS WRONG WITH THE CAR. I TOLD THE DEALERSHIP I WAS GOING TO KEEP BRINGING IN THE CAR UNTIL THE ISSUE WAS FIXED. I WAS ADVISED NOT TO BRING IT IN BECAUSE THERE WAS NOTHING WRONG WITH IT. I REMINDED THEM I HAVE DAILY ISSUES WITH THE CAR ACTING LIKE IT'S GOING TO STALL AND IT HAS JERKING MOTIONS WHEN DRIVING. I AM AFRAID TO DRIVE THIS CAR BUT FRANK FLETCHER HONDA HAS GIVEN ME NO CHOICE BUT TO CONTINUE TO DRIVE IT. THIS IS MY THIRD COMPLAINT WITH NHTSA OVER THE SAME ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train
Filed Dec 18, 2014AR

TELL US WHAT HAPPENED: AT APPROXIMATELY 8:00 A.M. DECEMBER 18, 2014, MY HUSBAND WAS DRIVING TO THE STORE WHEN THE VEHICLE STALLED OUT ON HIM IN TRAFFIC. AGAIN, IT WAS FORTUNATE NO ONE WAS HURT. THE 2014 HONDA CIVIC WHICH I PURCHASED FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR, HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER 2014. THE VEHICLE WAS BROUGHT IN DUE TO STALLING ISSUES AND JERKING TYPE MOTIONS. THE DEALERSHIP TECHNICIANS ALONG WITH THE GENERAL MANAGER [XXX] , STATED THEY COULD NOT REPLICATE THE ISSUE EACH TIME THE CAR WAS BROUGHT IN. I FILED A COMPLAINT WITH HONDA AMERICA. APPROXIMATELY THREE DAYS AFTER FILING THE COMPLAINT WITH HONDA AMERICA, [XXX], MY CASE MONITOR, ADVISED ME THE VEHICLE WAS RUNNING AS IT WAS DESIGNED. I DISAGREED WITH HER AS I HAVE WITH THE DEALERSHIP TECHNICIANS AND GM [XXX] STATEMENTS THAT NOTHING IS WRONG WITH THE CAR. I TOLD THE DEALERSHIP I WAS GOING TO KEEP BRINGING IN THE CAR UNTIL THE ISSUE WAS FIXED. I WAS ADVISED NOT TO BRING IT IN BECAUSE THERE WAS NOTHING WRONG WITH IT. I REMINDED THEM I HAVE DAILY ISSUES WITH THE CAR ACTING LIKE IT'S GOING TO STALL AND IT HAS JERKING MOTIONS WHEN DRIVING. I AM AFRAID TO DRIVE THIS CAR BUT FRANK FLETCHER HONDA HAS GIVEN ME NO CHOICE BUT TO CONTINUE TO DRIVE IT. THIS IS MY THIRD COMPLAINT WITH NHTSA OVER THE SAME ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train
Filed Dec 17, 20144,000 milesAR

ON DECEMBER 6, 2014, MY HUSBAND WAS DRIVING TO PICK UP MY GRANDDAUGHTER. AT APPROXIMATELY 9:05 P.M., THE VEHICLE STALLED OUT AND DIED WHILE MY HUSBAND WAS DRIVING. BEFORE THIS INCIDENT, I HAD TAKEN THE CAR INTO FRANK FLETCHER HONDA IN BENTONVILLE, AR, SIX TIMES FOR STALLING ISSUES. THE DEALERSHIP TECHS STATED THEY WERE NOT ABLE TO REPLICATE THE ISSUE. I LODGED A COMPLAINT WITH HONDA AMERICA AND WAS ASSIGNED CASE MONITOR [XXX] 800-999-1009, EXT. [XXX] (CASE NO[XXX]). APPROXIMATELY THREE DAYS AFTER I LODGED THE COMPLAINT, HONDA AMERICA ADVISED THAT THE VEHICLE WAS DESIGNED AS IT SHOULD BE AND SAW NO REASON TO ASSIST WITH MY CONCERN. I CONTINUE TO HAVE THE ISSUE AND SINCE MY HUSBAND'S EXPERIENCE WITH THE VEHICLE DYING, I HAVE BEEN NERVOUS DRIVING IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Engine
Filed Dec 14, 20141,550 milesNV

WAS TRAVELING ABOUT 25 MPH ON SOUTH LAS VEGAS BOULEVARD IN LAS VEGAS, NEVADA, WENT TO ACCELERATE AROUND A CAR AND PUSHED THE GAS PEDAL DOWN TO THE FLOOR TO KICK IT INTO ANOTHER GEAR. THE ENGINE REVVED UP AND THE PEDAL WOULDN'T COME OFF THE FLOOR EVEN WHEN I TRIED TO PRY IT OFF WITH MY FOOT.. THE CAR CONTINUED TO REV UNCONTROLLABLE UNTIL I PUT IT IN NEUTRAL AND SHUT THE CAR OFF AS I TRAVELED DOWN THE ROAD. I PULLED INTO A PARKING LOT. THERE, AT A STOP, I STARTED THE CAR, PUT IT IN NEUTRAL, PUSHED THE GAS PEDAL TO THE FLOOR TO SEE IF IT WOULD DO IT AGAIN AND THE CAR REVVED UP. I LET MY FOOT OFF THE GAS, AND THE CAR CONTINUED TO REV UP WITH THE PEDAL NOT RETURNING BACK TOWARDS ME-STUCK TO THE FLOOR BOARD AGAIN. I HAD TO SHUT IT OFF AGAIN TO RELEASE THE PEDAL AND STOP THE REVVING. *TR

Wheels
Filed Dec 12, 2014980 milesCA

MY DAUGHTER DRIVING FROM HER PLACE GOING TO SCHOOL, APPROXIMATELY 5 MINUTES BACK AND FORTH EVERY REGULAR SCHOOL DAYS. ALL A SUDDEN, BLOW-UP THE FRONT RIGHT TIRES. THE CAR IS ONLY 3 MONTHS OLD. ITS GOOD THING IT NOT HAPPEN IN THE FREEWAYS. DEALER FROM MERCED, CA AND FRESNO, CA INDICATED THAT THE TIRES ARE NOT PART OF WARRANTY AND RECALLS. MY CONCERN ARE: HOW WE KNOW AS CONSUMERS, THE TIRES IS PART OF RECALLS? WHY THE DEALERS OR MANUFACTURES ARE NOT RESPONSIBLE OF THE REIMBURSEMENT NOR THE SAFETY OF THEY ARE SELLING? HOW WE PREVENT THIS TO HAPPEN TO SOMEONE? WE TRIED TO REPLACE THE TIRE THAT GOT BLOWN OUT, BUT WENT TO 4 PLACES INCLUDING DEALER, COSTCO, WALMART AND FIRESTONE STORE, UNFORTUNATELY THEY ARE OUT OF STOCKS. WE END UP REPLACING ALL TIRES. *TR

Structure › Body
Filed Nov 6, 201428,000 milesFL

THERE SEEMS LITTLE TO NO CLEAR COAT ON THE CAR AND SCRATCHES EASILY APPEARS ON PAINT OF CAR. *TR

Seats
Filed Nov 1, 201411 milesVA

THE HEAD RESTRAINTS ON BOTH THE FRONT DRIVER AND PASSENGER SEATS CANNOT BE ADJUSTED FORWARD AND BACKWARD TO ACCOMMODATE DIFFERENT BODIES. FOR BOTH MY WIFE AND I THE RESTRAINTS PUSHED OUR HEADS FORWARD (NO MATTER HOW ADJUSTED UP OR DOWN) AND DIDN'T ALLOW OUR UPPER BODIES (SHOULDER BLADES, ETC) TO TOUCH THE SEAT. THIS IS VERY UNCOMFORTABLE AND GAVE BOTH OF US BACK AND NECK PAINS. THIS WAS WITH THE SEAT ADJUSTED IN A COMFORTABLE VERTICAL POSITION FOR US. THE HEAD RESTRAINTS PUSH OUR HEADS FORWARD AND CANNOT BE ADJUSTED FORWARD OR BACKWARD, ONLY UP AND DOWN. IN ALL OTHER RESPECTS THE CAR IS EXCELLENT. *TR

Power Train
Filed Oct 28, 20141,032 milesTX

I PURCHASED A NEW HONDA CIVIC 2014 ON 6/27/2014. ONE MONTH AND A HALF LATER DURING MY MORNING COMMUTE, EACH TIME I TRIED TO SPEED UP TO 50 MILES/HOUR, I STARTED FEELING SOME JERKINESS. SINCE IT WAS A NEW CAR, I WAS NOT SURE THAT IT WAS NORMAL OR NOT. ABOUT A WEEK AFTER THAT, ONE MORNING WHEN I WAS VERY SLOWLY PULLING THE CAR OUT OF THE GARAGE, THE CAR STOPPED AND THE ENGINE DIED. I TURNED ON THE ENGINE AND TRIED TO MOVE THE CAR AGAIN. THIS HAPPENED 4 TIMES ON THE SAME DAY. NEXT DAY I CALLED THE CAR DEALER AND TOOK MY CAR FOR THE INSPECTION. THEY FOUND THAT THE TRANSMISSION HAD A DEFECT AND IT HAD TO BE REPLACED. THEN ON 10/19/2014, WHEN I WAS DRIVING A STREET, I GOT A TIRE PRESSURE WARNING. MY HUSBAND HELPED TO ADD AIR TO THE TIRES, BUT THE WARNING SIGN DID NOT DISAPPEAR. ON 10/27/2014, WHEN MY HUSBAND WAS DRIVING THE CAR IN THE AFTERNOON, A SERIES OF WARNINGS APPEARED (VSA, TPMS, EPS, ABS). AFTER HE GOT HOME, HE CALLED THE DEALER TO ASK FOR TOWING SERVICE TO TAKE THE CAR BACK TO THE DEALER AS HE DID NOT FEEL SAFE TO DRIVE THE CAR. THE CAR WAS TOWED TO THE DEALER NEXT MORNING. THE DEALER REPLACED THE ABS SENSOR AND PERFORMED THE SOFTWARE UPDATE FOR THE VSA SYSTEM. HOWEVER THE DEALER STATED THAT IT COULD HAPPEN AGAIN. *TR

Wheels
Filed Oct 21, 20141,125 milesPA

THE TPMS UNDER INFLATION WARNING LIGHTS CAME ON AND WILL NOT GO OFF. THERE NOT A TIRE INFLATION PROBLEM. THIS IS AN ONGOING SENSOR AND SOFTWARE PROBLEM WITH CIVICS. THE CAR WAS SOLD TO ME WITHOUT NOTIFYING ME OF THESE ONGOING PROBLEMS. THE J.L. FREED SERVICE MANAGER IS UNAWARE OF THE SOFTWARE UPGRADE NOW AVAILABLE, AND THE RECALL ON THE TIRES LEAKING FROM BAD BEADS. *TR

Air Bags
Filed Oct 20, 201478,942 milesFL

I RECEIVED A NOTICE ABOUT A RECALL FOR MY VEHICLE AND WAS URGED TO ACT PROMPTLY IN GETTING IT FIXED. I WAS TOLD IN THE LETTER TO CALL MY HONDA DEALERSHIP SO THEY COULD ORDER REPLACEMENT PARTS AND THEN SCHEDULE TO DROP OFF MY CAR FOR THEM TO BE ABLE TO INSTALL THE REPLACEMENT PARTS. I CALLED DUVAL HONDA ON CASSAT AND WAS TOLD BY THE SERVICE DESK THAT THEY WERE NOT ORDERING PARTS UNTIL I BROUGHT THE CAR BY FOR AN INSPECTION FIRST, BUT THEY COULD NOT INSPECT ANY CAR AFTER 3PM. I FIND THIS EXTREMELY UNSATISFACTORY SINCE MOST OF US THAT OWN THESE CARS WORK FOR A LIVING. THE LADY I SPOKE WITH CALLED HER MANAGER AND HE CONFIRMED THAT NO, THEY WERE NOT INSPECTING CARS FOR THIS RECALL AFTER 3PM I CALLED A DIFFERENT DEALER IN TOWN AND THEY ARE ORDERING THE PARTS WITHOUT SEEING MY CAR AND I HAVE SCHEDULED TO DROP IT OFF WITH THEM. YOU SHOULD KNOW THAT NOT ALL DEALERSHIPS ARE HELPING PEOPLE WITH THIS PROBLEM! *TR

Tires
Filed Oct 13, 20141,474 milesNC

THE TIRE PRESSURE WARNING LIGHT CAME ON JULY 10, 2014. ALL TIRES MEASURED 33 PSI. ON JULY 16, SIX DAYS LATER AFTER THE DEALER RESET THE SYSTEM THE LIGHT CAME ON AGAIN. ALL TIRES MEASURED 33 PSI AND AGAIN THE DEALER RESET THE SYSTEM. HONDA AMERICA WAS CONTACTED AND INDICATED THEY WOULD HAVE A SOFTWARE FIX BY THE END OF JULY. ON OCTOBER 13, 2014 THE TP LIGHT CAME ON AGAIN AND THE TIRES MEASURED 33 PSI. THE DEALER WILL HAVE ANOTHER GO AT RESETTING THE SYSTEM ON 10/14/2014 FOR THE THIRD TIME. THE CAR NOW HAS 2596 MILES ON IT. WHAT IS HONDAS PROBLEM? *TR

Structure › Body
Filed Sep 25, 20142,600 milesMN

THE NEW HONDA CIVIC 2014 WAS PURCHASED FROM A DEALER THREE MONTHS AGO. CAR ONLY HAS 2600 MILES NOW. BIG CHIP ON OWNERS DOOR HANDLE, AND ONE OTHER SIGNIFICANT CHIP ON SIDE PANEL. ALSO MULTIPLE LITTLE CHIPS ON HOOD AND ON FRONT BUMPER ONCE I LOOKED CAREFULLY. SMALL NOW BUT WILL RUST AND PEEL AND UNFAIR TO SELL CAR LIKE THIS. SALESMAN SAID I JUST SELL THEM NOT FIX THEM. TOOK IT TO A BODY SHOP THAT I PAID TO REPLACE PLASTIC DOOR HANDLE. AND USED SILVER BOTTLE OF PAINT I BOUGHT FROM DEALER AND TRIED TO TOUCH UP SPOTS SO WON'T RUST BUT CAN SEE SPOTS AND DOESN'T MATCH. FEEL LIKE PAID NEW CAR PRICE FOR USED CAR. GOT RIPPED OFF. SALESMAN SAID ONCE YOU INSPECT CAR IT IS YOUR PROBLEM. NOW READ OTHERS HAVE SAME PROBLEM. LAST CIVIC. LAST HONDA. BAD DEALER AND SALESMAN TOO. ONCE YOU BUY CAR THEY NO LONGER CARE. NOTE-AUTO BODY SHOP ALSO SAW IMPERFECTIONS AND SAID THAT WAS NOT RIGHT FOR BRAND NEW CAR. *TR

Wheels
Filed Sep 4, 20143,441 milesDE

I HAD TURNED INTO A SHOPPING CENTER NEAR MY HOME AND THE FRONT PASSENGER SIDE TIRE BLEW OUT CAUSING ME TO LOSE CONTROL OF THE CAR AND HIT THE CURB. I WAS GOING ONLY ABOUT 10 TO 15 MPH AS YOU CAN'T GO TOO FAST INTO A TURN WITH A MANUAL CAR WITHOUT STALLING. I DIDN'T HIT ANYTHING AND CHECK THE AREA WHERE THE BLOWOUT OCCURRED AND THERE WAS NOTHING IN THE ROAD. THE TIRE BLOWOUT ALSO CAUSED OTHER DAMAGE TO MY CAR. I CONTACTED THE DEALERSHIP SINCE IS WAS A BRAND NEW CAR THAT I JUST PURCHASE APPROXIMATELY 3 MONTHS AGO AND THE CAR HAS LESS THAN 3500 MILES. I EXPLAINED TO THEM WHAT HAPPENED AND ASKED IF THEY COULD LOOK INTO THEIR BEING AN ISSUE WITH THE TIRE AND THEY REFUSED TO LOOK INTO THE POSSIBILITY OF A TIRE DEFECT. THEY TRIED TO BLAME ME FOR THE TIRE BLOW OUT CLAIMING THAT I HIT SOMETHING TO CAUSE THE BLOWOUT. NOW, I AM FINDING OUT THAT OTHER CARS MY MAKE, MODEL AND YEAR WERE RECALLED DUE TO A FAULTY TIRE. I AM FRUSTRATED AND NOT SURE HOW TO GET SOMEONE TO LOOK INTO THE TIRE ISSUE. I NOW HAVE AN UNEXPECTED EXPENSE FOR REPAIRS ON A NEW CAR. I DO NOT FEEL THAT I SHOULD BE RESPONSIBLE OF THE REPAIRS OR THE IMPACT TO MY INSURANCE BECAUSE THIS ISSUE IS BEING CONSIDERED AN "AT FAULT" ACCIDENT. *TR

Air Bags
Filed Aug 29, 20149,000 milesNC

WHILE DRIVING ALONG AT NORMAL SPEEDS, MY VEHICLE ALERTED ME THAT THE AIRBAG SYSTEM NEEDED TO BE CHECKED. I IMMEDIATELY CALLED THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED AND AN APPOINTMENT WAS MADE FOR ME TO BRING THE VEHICLE IN FOR INSPECTION. I TOOK THE VEHICLE IN TO THE DEALERSHIP AND WAS TOLD THAT THEY WERE UNABLE TO FIND ANYTHING WRONG WITH THE SYSTEM. THE SRS LIGHT WAS RESET AND I WAS ADVISED TO CONTACT THE DEALERSHIP IF THE LIGHT CAME ON AGAIN. I DID NOT MAKE IT HOME BEFORE THE LIGHT CAME ON AGAIN. I AGAIN CONTACTED THE DEALERSHIP AND WAS ADVISED THAT I WOULD NEED TO BRING THE VEHICLE IN AND LEAVE IT ALL DAY FOR THEM TO BE ABLE TO DETERMINE WHAT IS CAUSING THE LIGHT TO COME ON. *TR

Vehicle Speed Control
Filed Jul 24, 20143,500 milesMI

HAD TO APPLY BRAKE WITH LEFT FOOT AND THEN APPLY GAS PEDDLE WITH RIGHT FOOT FOR IMMEDIATE ACCELERATION TO AVOID ACCIDENT. UPON APPLYING BRAKE AND THEN THE GAS CAR BOGGED AS IF TO STALL ALMOST CAUSING ANOTHER ACCIDENT. THIS HAS HAPPENED SEVERAL TIMES SINCE INITIAL INCIDENT. I TOOK CAR TO FOX HONDA, MICHIGAN (DEALER WHERE CAR WAS LEASED FROM) AND THEY INDICATED THAT I SHOULDN'T BREAK WITH LEFT AND THEN GIVE IT GAS WITH RIGHT. UNFORTUNATELY THERE HAVE BEEN MORE THAN ONE SCENARIO WHERE THIS WAS NEEDED TO BE DONE AND IN EACH CASE IT BOGGED TO POINT OF STALL BEFORE ACCELERATING. DEALERSHIP SAID THERE WAS NOTHING THEY COULD DO. *TR

Electronic Stability Control (esc)
Filed Jul 17, 2014200 milesMN

THE VEHICLE STABILITY ASSIST (WHICH ALSO AFFECTS THE TRACTION) DOES NOT WORK. THE SYSTEM WAS DESIGNED TO COME ON EACH TIME YOU START THE CAR. IT CAN ONLY BE TURNED OFF MANUALLY. MY CAR SHOWS THE SYSTEM IS OFF AT ALL TIMES. I AM UNABLE TO TURN IT ON MANUALLY. THE OWNER'S MANUAL SAYS THE VEHICLE SHOULD NOT BE DRIVEN WITH THE SYSTEM OFF. HONDA SAYS THEY ARE AWARE OF THE PROBLEM, BUT CURRENTLY DO NOT HAVE ANY WAY TO FIX IT. THIS IS A SIGNIFICANT SAFETY ISSUE. THE OIL LIFE SCREEN HAS ALSO DISAPPEARED FROM THE INFORMATION SCREEN IN THE LAST TWO WEEKS. AGAIN, HONDA HAS NO SOLUTION. THIS IS THE SAME VEHICLE REFERENCED IN COMPLAINT #10598540. *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Jun 16, 2014600 milesMN

THE CAR WAS TWO WEEKS OLD WHEN THE TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT CAME ON WHILE TRAVELING AT HIGHWAY SPEED. THERE WAS NO PROBLEM WITH THE TIRE PRESSURE. THE CAR HAS BEEN IN THE SERVICE SHOP ON 3 OCCASIONS FOR A TOTAL OF SIX AND ONE HALF DAYS AND THE PROBLEM IS NOT RESOLVED. AS OF 6/4/14, HONDA INDICATES THAT THE COMPUTER IS NOT READING THE TIRE PRESSURE CORRECTLY AND THAT THEY ARE NOT ABLE TO FIX IT.THEY SAY MAY HAVE A SOLUTION SOMETIME IN JULY 2014. THE WARNING LIGHT CONTINUES TO COME ON AT RANDOM INTERVALS AND VARIOUS SPEEDS, MAKING THE WARNING SYSTEM USELESS. *TR

Exterior Lighting
Filed Jun 11, 2014275 milesCA

SORRY -- THIS IS TO DELETE MY COMPLAINT FILED ON JUNE 9. NOTHING'S WRONG AFTER ALL. *TR

Exterior Lighting
Filed Jun 9, 2014275 milesCA

WHEN I STARTED THE CAR AT DUSK AND TRIED TO PUT THE NIGHT-TIME HEADLIGHTS ON, ALL THE INTERIOR LIGHTING WENT OFF. WHEN I SWITCHED TO DAYTIME RUNNING LIGHTS, THE INTERIOR LIGHTS WENT BACK ON. TESTED A FEW TIMES, AND EVERY TIME THE NIGHT-TIME HEADLIGHTS WIPED OUT THE INTERIOR LIGHTS. *TR

Tires
Filed May 30, 20141,700 milesCA

I WAS TURNING INTO DRIVEWAY RIGHT FRONT TIRE BARLEY HIT CURB, TIRE WENT FLAT, CALLED AUTO CLUB THEY CHANGED TO SPARE, WENT TO TIRE STORE, THEY SAID TIRE WAS NOT REPAIRABLE. I BOUGHT NEW REPLACEMENT TIRE ,DIFFERENT BRAND. VERY POOR QUALITY OE TIRES, TIRES SHOULD NOT FAIL THAT EASILY. ONLY 1700 MILES ON NEW CAR. *TR

Air Bags › Side/WindowCrash2 injured
Filed Apr 21, 2014165 milesFL

I, [XXX], ATTEST THAT THE EVENT DESCRIBED BELOW IS THE TRUTH OF WHAT HAPPENED IN THE ACCIDENT ON 03/30/2014. SIDE AIRBAGS DID NOT DEPLOYED. ON SUNDAY MARCH 30, 2014 I HIT VERY BY ANOTHER CAR THAT RAN THE RED LIGHT. THE GALANT WAS GOING AT A SPEED OF 55 MPH WHEN IT HIT ME, THE FORCE WAS GREAT THAT THE CARS THEN SMACKED TOGETHER AND SPRANG OUT AGAIN. I NOTICE THAT THE AIR BAGS DID NOT DEPLOY; SIDE OR EVEN FRONT. I CALLED MY PARENTS. THE FLORIDA HIGHWAY PATROL ARRIVED. FIVE MINUTES LATER MY PARENTS ARRIVED. THE JSO AND FHP THEN IGNORED ME FOR 20 MINUTES, WHILE THEY TALKED WITH THE OTHER DRIVER. DAMAGE WAS FRONT DRIVER SIDE WHEEL WAS BENT SLIGHTLY IN-WARD AT AN ANGLE, AXLE ROD AND STRUT SHOT, WHEEL WELL HAD DE-WELDED FROM THE MAIN BODY. CRUMPLED AROUND THE DRIVER SIDE WHEEL, DRIVER SIDE DOORS WHERE NOT DENTED BUT A SLIGHT WARP WAS IN THE DOORS SO THEY DID NOT COMPLETE TOP CLOSURE. REAR DRIVER SIDE LAMP AND BUMPER CRACKED/DETACHED. IN THE INTERIOR, THE CENTER CONSOLE WHERE THE GEAR SHIFT WAS HAD POPPED THE PLASTIC. MY VEHICLE WAS TAKEN TO PEARL COLLISION CENTER, WHO ESTIMATED THAT THEY COULD FIX THE DAMAGE. WHEN I QUESTIONED THIS, THE REPRESENTATIVE STATED THAT THE CAR WAS NOT TOTALED DUE TO DAMAGE WAS DEEMED 30% OF THE ACTUAL COST OF THE VEHICLE VALUE. I QUESTIONED WHY THE AIR BAGS DID NOT DEPLOY AND IF THEY WOULD BE CHECKED. I WAS HIT PRETTY HARD AND WHY HAVE AIR BAGS FOR SAFETY IF THEY DON''T WORK. I ALSO QUESTIONED THE TRANSMISSION AND ENGINE. STATE FARM WOULD NOT ANSWER MY QU

Equipment Adaptive/Mobility1 injured
Filed Apr 13, 201412 milesFL

I LEASED A NEW HONDA CIVIC AND I CAN NOT DRIVE IT WITHOUT EXCRUCIATING PAIN IN MY NECK. THE HEADRESTS SHOVE MY HEAD FORWARD AND I CAN NOT FIND A COMFORTABLE POSITION. I AM HEARTBROKEN, ANGRY AND IN PAIN. AFTER MY FIRST 30 MINUTE DRIVE IN THIS CAR, I RESEARCHED ONLINE THIS ISSUE AND THERE ARE THOUSANDS OF AMERICANS WITH THE SAME PROBLEM DUE TO THE NEW HEAD RESTRAINT REGULATIONS. I CERTAINLY WOULD NOT HAVE SIGNED A 3 YEAR LEASE AGREEMENT IF I HAD KNOWN THAT I WAS AGREEING TO PAY THOUSANDS OF DOLLARS FOR THREE YEARS OF PAIN. I'VE TRIED ADJUSTING THE SEAT HEIGHT, ADJUSTING THE TILT OF THE SEAT AND THE HEADREST HEIGHT IN EVERY COMBINATION I CAN THINK OF AND ALL I CAN ACHIEVE IS A BARELY TOLERABLE DRIVING POSITION WHERE I CAN BARELY SEE OVER THE DASHBOARD AND THE HEADREST IS RAISED HIGH ENOUGH THAT IT DOESN'T TOUCH MY HEAD - NOR PROTECT IT AS DESIGNED. I UNDERSTAND THAT THIS IS MAINLY AN ISSUE WITH PASSIVE HEADRESTS AND THAT THE ACTIVE HEADRESTS ARE A BETTER DESIGN THAT STAY OUT OF THE DRIVER'S SPACE. MY ONLY OPTION WILL BE TO REVERSE THE HEADREST FOR THE NEXT THREE YEARS AND HOPE MY CAR ISN'T REAR ENDED. ALTHOUGH HAVING MY NEW CAR TOTALED WOULD BE A BLESSING BECAUSE I WOULD HAVE A CHANCE TO FIND A VEHICLE TO DRIVE THAT DOESN'T HURT ME PHYSICALLY. I SEE THAT THESE FORWARD TILTING HEADREST COMPLAINTS ONLINE GO ALL THE WAY BACK TO 2008 WHEN THE NEW REGULATIONS CAME OUT THAT FORCED CAR MANUFACTURERS TO PRODUCE VEHICLES THAT TORTURE A SIGNIFICANT NUMBER OF AMERICANS EVERY YEAR. I WOULD

Visibility/Wiper
Filed Feb 21, 20141,500 milesMI

WINDSHIELD WIPERS HAVE A DESIGN FLAW. THE RUBBER BLADE FLOATS BACK INTO A HOUSING, IN FREEZING CONDITIONS, ICE BUILDS UP IN THE HOUSING, THE RUBBER PART GETS STUCK IN THE HOUSING AND LOSES CONTACT WITH THE WINDSHIELD. CAN HAPPEN SUDDENLY, WITHOUT WARNING. THIS SEVERELY IMPAIRS VISIBILITY AND CREATES A DANGEROUS DRIVING SITUATION. LIVED IN MICHIGAN MY WHOLE LIFE, THIS IS ABOVE AND BEYOND ANY NORMAL WIPER PROBLEMS IN THE WINTER. WENT TO HONDA SERVICE CENTER, THEY DECLINED TO HELP. *TR

Tires
Filed Feb 18, 201420 milesIL

INFLATE TIRE LIGHT WENT ON IN LESS THAN 24 HOURS OF DRIVING. LEARNED FROM PARTS MANAGER THAT THIS IS COMMON AND A SOFTWARE ISSUE. NO FIX RIGHT NOW. HANDS FREE CALLING WORKS ABOUT 50% OF THE TIME. NOT SAFE TO USE WHILE DRIVING AND FRUSTRATING THE OTHER HALF OF THE TIME. HONDA CORP. SAYS THIS IS COMMON AND WE NEED TO GET USED TO IT ONLY WORKING SOMETIMES. MILEAGE ON STICKER SAID 30MPG CITY / 39MPG HIGHWAY. I GET 22-23 MPG ON SUBURBAN STREETS (NOT SHORT CITY BLOCKS). THIS IS WORSE THAN MY 2001 HONDA ACCORD THAT I TRADED IN FOR THIS CIVIC. ONE OF THE REASONS I BOUGHT THE CIVIC VS. THE ACCORD WAS DUE TO THE GREAT MILEAGE I WAS ASSURED I WOULD GET ON THE CIVIC. NOT EVEN CLOSE. I AM A LOYAL HONDA OWNER FOR THE LAST 25 YRS. THIS IS MY 4TH HONDA AND IT WILL BE MY LAST. I VIEW THIS CAR AS A LEMON. NO CAR (ESPECIALLY A HONDA) SHOULD NEED TO BE FIXED IN THE FIRST 24 HOURS OF OWNERSHIP. IT'S BEEN TO PAULY HONDA 3 TIMES IN THE LAST 2 WEEKS OF OWNERSHIP. THEY HAVE BEEN VERY DEFENSIVE. BEWARE. HONDA DOES NOT MAKE THE CARS THAT IT USED TO MAKE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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