2008 HONDA CIVIC - SUN VISOR FAILS TO FOLD UP - HANGS DOWN IN FRONT OF DRIVER CREATING SAFETY ISSUE. DEALER SAYS WARRANTY DOES NOT COVER VISORS. SECOND VISOR FAILS SEVERAL MONTHS LATER. VISOR BLOCKING VIEW COULD CAUSE SERIOUS ACCIDENTS WITH INJURIES. *TR
2008 Honda Civic complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
I HAVE A 2008 HONDA CIVIC HYBRID SINCE IT WAS BRAND NEW, NEVER A PROBLEM. IN JULY I RECEIVED A LETTER EXPLAINING A SOFTWARE UPGRADE THAT WAS TO HELP THE LIVE OF MY IMA BATTERY. SINCE THIS "UPGRADE" MY IMA MOTOR DOES NOT ASSIST ALL THE TIME. SPECIFICALLY WHEN GOING UP HILLS AND WHEN TRYING TO MERGE ONTO A FREEWAY/HIGHWAY IT WILL NOT KICK IN. I WOULD GUESS 20% OF THE TIME IT DOES NOT ENGAGE AT ALL. I HAVE TAKEN IT TO DARRYL WALTRIP HONDA IN FRANKLIN, TN. THEY SAW THE PROBLEM AND AGREED IT WAS A PROBLEM BUT THEN AFTER TALKING WITH "CORPORATE" HAVE DECIDED IT IS NOT A PROBLEM. I'M NERVOUS THAT I DO NOT HAVE THE PROPER ACCELERATION IN THESE CIRCUMSTANCES. I HAVE NOW READ NUMEROUS SIMILAR COMPLAINTS ONLINE. SOMETHING SHOULD BE DONE ABOUT THIS. *TR
THE DRIVER'S SIDE SUN VISOR BROKE, AND NOW IT HANGS DOWN. IT IS INTERFERING WITH MY VISIBILITY BECAUSE IT IS DIFFICULT TO MOVE OUT OF THE WAY. MOVING IT TO THE SIDE HELPS, BUT THEN IT REDUCES MY SIDE VISIBILITY. *TR
LEADING UP TO THE FAILURE, IT WAS NECESSARY ZIGGLE THE STEERING WHEEL IN ORDER TO TURN THE KEY AND START THE CAR. ON JULY 4, 2010 THE IGNITION TOTALLY SEIZED - STRANDING THE DRIVER. IT WAS NECESSARY TO TOW THE CAR TO A DEALERSHIP. HONDA ADVISED THE CAR WAS JUST OUT OF WARRANTY. THE FOLLOWING PARTS WERE REPLACED AT A COST OF $1026.00: IGNITION SWITCH, DUMMY SIDEWINDER AND THE LOCK ASSEMBLY / STEERING. IN A LETTER TO HONDA WE STATED THAT THE PART HADN'T BEEN REASONABLY DURABLE AND THAT THE WARRANTY DIDN'T APPLY. THE CAR IGNITION FAILED LONG BEFORE IT SHOULD HAVE. HONDA AGREED TO PAY $653.00 TOWARDS REPAIRS IN RESPONSE TO OUR LETTER. *TR
SUNVISOR OF 2008 HONDA CIVIC BROKE AND WILL NO LONGER STAY IN UPRIGHT POSITION NOW - IMPEDES THE VIEW OF DRIVER. *TR
HONDA SOFTWARE UPDATE ON MY 2008 CIVIC HAS MADE MY CAR LETHARGIC TO DRIVE. IT IS NOW DANGEROUS TO DRIVE IN NORMAL TRAFFIC. GAS MILEAGE HAS DROPPED FROM ~40MPG TO ~35 FORCING ME TO STOP MORE OFTEN TO FILL UP AND COSTING ME LOTS MORE MONEY TO DRIVE. *TR
EVER SINCE I BOUGHT MY 2008 HONDA CIVIC SEDAN EX-L I HAVE HAD A VIBRATION, TIRE CUPPING AND SEVER NOISE IN THE REAR END SUSPENSION AND WHEELS. HONDA CLAIMS IT IS BECAUSE OF IMPROPER TIRE ROTATION INTERVALS. TIRE CUPPING IS NOT DUE TO IMPROPER TIRE ROTATION. IT IS DUE TO LACK OF PROPER SHOCK ABSORBING. I HAVE HAD MY CIVIC BACK FOR THIS PROBLEM EVERY 10,000 MILES WITH NO SOLUTION FROM HONDA. AT 26000 MILES I REPLACED THE REAR TIRES BECAUSE THEY WERE BADLY CUPPED. NOW MY NEW TIRES ARE CUPPED AS WELL. AFTER REPEATED WHEEL BALANCING, ALIGNMENTS AND MANY ATTEMPTS TO HAVE HONDA FIX IT I REPLACED THE REAR SHOCKS WITH HEAVY DUTY SHOCK TO NO AVAIL. THE LAST CAR I OWNED THAT SHOWED SIGNS OF REAR TIRE CUPPING WAS MY 1970 FIAT 850 RACER. I REPLACED THE REAR PRODUCTION SHOCKS WITH KONI ADJUSTABLE SHOCKS AND THE CUPPING CEASED. AGAIN HONDA REFUSES TO ACKNOWLEDGE THAT THERE IS A PROBLEM. THERE IS DEFINITELY A PROBLEM AND NEEDS A REMEDY. *TR
BASIC COMPLAINT IS UNPREDICTABLE LOSS OF POWER WHEN ACCELERATING. THIS SEEMS TO BE DUE TO THE IMA SYSTEM OPERATION. NOT BEING ABLE TO DEPEND ON CONSISTENT ACCELERATION HAS DRASTICALLY CHANGED THE WAY YOU HAVE TO DRIVE VEHICLE TO PREVENT CRASH. IF YOU NEEDED THE ABILITY TO ACCELERATE QUICKLY AND SAFELY, YOU CANNOT COUNT ON THIS VEHICLE TO PROVIDE IT. IT OCCURS ALMOST DAILY WHEN ACCELERATION IS NEEDED MOST, TURNING ACROSS TRAFFIC AND MERGING IN TRAFFIC/HIGHWAY ON-RAMPS. AT THE START OWNERSHIP OF VEHICLE, NO PROBLEMS NOTED. CAR OPERATED GREAT! IN LAST 5-10K MILES CAR HAS GOTTEN WORSE AND WORSE. IT HAS HAD ALL SOFTWARE UPDATES. MPG WAS ALWAYS 42-45. NOW RUNS AROUND 35 MPG. *TR
THE CAR WILL NOT RESOND PROPERLY FROM STOPPED POSTION WHEN ACCELERATION IS NEEDED. *TR
ON JUNE 20, 2010, MY WIFE TOOK HER MOTHER ON A TRIP TO THE MIDWEST. WHEN SHE STARTED BACK, THE SHAKING BECAME EXTREMELY BAD, AND THE NOISE WAS DEAFENING. THE CLOSEST HONDA DEALER WAS MIDDLEKAUFF HONDA, TWIN FALLS IDAHO. THEY SAID SHE WAS RUNNING ON THE STEEL BELTS OF THE 2 REAR TIRES, AND THAT THEY WOULD NEED TO BE REPLACED. HE SAID HE DIDN'T HAVE THE HONDA PARTS TO CORRECT/REPAIR THE DEFECTIVE HONDA PARTS, BUT HE WOULD DO A 4 WHEEL ALIGNMENT, AND WITH 2 NEW TIRES SHE SHOULD BE ABLE TO GET HOME, THEN TAKE THE ISSUE UP WITH OUR LOCAL HONDA DEALER. THE COST OF THIS SERVICE, AND (INFERIOR) TIRES TO THE VEHICLE WAS $269.31. ON JULY 16, 2010 WE TOOK THE CAR (MILEAGE 26234) INTO OUR DEALER WHO REPLACED THE DEFECTIVE PARTS AND DID ANOTHER ALIGNMENT AT NO CHARGE TO US. OUR SERVICE MANAGER ASKED WHY TWIN FALLS HONDA DID A 4 WHEEL ALIGNMENT, AS IT DID NOT FIX THE PROBLEM WITHOUT REPLACING THE DEFECTIVE HONDA PARTS. WE TOLD HIM THE TWIN FALLS HONDA DEALER SAID IT SHOULD BE DONE. OUR LOCAL SERVICE MANAGER TOLD US THAT THE HONDA CIVIC HYBRID IS VERY PARTICULAR ABOUT THE TYPE OF TIRES YOU PUT ON IT. THE DELTA MAJESTIC TIRES PUT ON IN TWIN FALLS, BESIDES BEING NOISIER, MAY REDUCE GAS MILEAGE. HE SAID THE ORIGINAL DUNLOP TIRES WOULD HAVE BEEN BEST. WE ARE EXTREMELY DISAPPOINTED WITH HONDA USA REGARDING THIS DEFECT, THE DAMAGE CAUSED, WHAT IT HAS COST US, AND LOVED ONES LIVES PUT IN JEOPARDY! THIS WAS CAUSED BY A KNOWN DEFECT, PER HONDA SERVICE BULLETIN 08-001. WE ARE ASKING THAT HONDA USA LI
THIS IS NOW THE 2ND OCCASION IN WHICH I OWN A HONDA THAT HAS A LEAKY GAS TANK. THE FIRST TIME WAS IN 2007 WITH MY 2004 HONDA ODYSSEY THAT BEGAN SPONTANEOUSLY LEAKING GAS FROM A VALVE IN THE GAS TANK. IT WAS REPAIRED. LAST WEEK ON 09/09/10 I FILLED MY 2008 HONDA CIVIC HYBRID UP WITH GAS AS NORMAL AND BY SUNDAY AFTERNOON IT WAS LEAKING ENOUGH GAS TO MAKE THE SMELL IN THE GARAGE UNBEARABLE. I TOOK IT TO THE DEALERSHIP AND WAS INFORMED THAT THE LINE FROM WHERE THE GAS IS PUT IN BY THE USER AND WHERE IT MEETS THE GAS TANK IS DEFECTIVE AND HAS BEGUN LEAKING. BECAUSE THIS HOSE IS INTEGRATED IN TO THE GAS TANK - HONDA IS REPLACING THE ENTIRE GAS TANK. I AM CURRENTLY WAITING FOR THIS REPAIR TO BE COMPLETED - BUT BECAUSE IT HAS NOW HAPPENED TO ME IN TWO SEPARATE HONDA VEHICLES I HAVE SOME CONCERNS ABOUT THE SAFETY OF THE GAS TANKS IN THE HONDA VEHICLES. *TR
MY 2008 HONDA CIVIC LX SUNVISOR SPLIT AT THE "SEAM." THIS MAKES IT SO THAT IT WILL NOT FLIP BACK UP IN THE UPRIGHT POSITION SO IT JUST HANGS DOWN IN MY VIEW. I ALMOST RAN A RED LIGHT TODAY BECAUSE OF IT! THIS IS A HUGE SAFETY ISSUE NOT ONLY FOR MYSELF BUT FOR THE OTHER INNOCENT DRIVERS I MIGHT HARM!!! HONDA SAID THAT IT WAS NOT A RECALL ISSUE BECAUSE THERE WAS NO SAFETY ISSUE HERE. THEY WONT REPLACE IT BECAUSE I AM PAST MY 36K WARRANTY. I LOOKED ONLINE AND MANY OTHER PEOPLE HAVE HAD THE SAME PROBLEM...MULTIPLE TIMES! MAKE HONDA FIX THIS BEFORE ANYONE LOSES THEIR LIFE OVER IT! SHAME ON HONDA FOR NOT ACKNOWLEDGING THIS AS A SAFETY ISSUE! *TR
SUNVISOR SPLITS DUE TO HOT WEATHER. SUNVISOR WILL NO LONGER STAY UP OR DOWN PROPERLY AND CAUSES IMPROPER VISIBILITY. VISIBILITY IS A **SAFETY HAZARD**. PROBLEM IS COMMON AND HAS BEEN DOCUMENTED FOR THE LAST FEW MODEL YEARS. HONDA WILL NOT REPLACE. *TR
I RECEIVED THE SOFTWARE UPDATE ON MY 2008 HONDA CIVIC HYBRID ON AUGUST 27,2010. IMMEDIATELY AFTER RETRIEVING IT, I HAD PROBLEMS WITH ACCELERATION. A SAFETY ISSUE WHEN MERGING ONTO HIGHWAY TRAFFIC. THE PROBLEMS HAVE NOT RESOLVED SINCE THEN AND I AM ALWAYS FEARFUL THAT ONE DAY I WILL GET REAR-ENDED AS I MERGE BECAUSE THE CAR CAN'T ACCELERATE FAST ENOUGH. *TR
IN AUGUST 2010 I TOOK MY 2008 HONDA CIVIC HYBRID TO THE DEALER FOR ROUTINE MAINTENANCE. THE DEALER PERFORMED A PURPORTED SOFTWARE UPDATE ON THE BATTERY SYSTEM WITHOUT NOTIFYING ME UNTIL AFTERWARDS. IMMEDIATELY UPON LEAVING THE DEALER, I NOTICED A PROFOUND REDUCTION IN POWER AND ACCELERATION. ON THE FREEWAY PORTION OF THE DRIVE HOME, I WAS ALMOST REAR-ENDED TWICE AS I DROVE IN THE SLOW LANE UP A MINOR GRADE WHERE THE VEHICLE COULD NOT ACCELERATE OVER 40 MILES PER HOUR (WITH THE PEDAL FULLY DEPRESSED IN THE PASSING GEAR)-- PRIOR TO THIS DATE I HAD DRIVEN MY VEHICLE FOR ITS PRIOR 20 MONTHS OF OWNERSHIP UP THAT SAME GRADE AT 70MPH. ADDITIONALLY, PRIOR TO THIS DATE I HAD NEVER EVEN UTILIZED THE "S" GEAR ON MY TRANSMISSION. EVER SINCE HONDA'S SOFTWARE UPDATE MY CAR HAS BECOME A SEVERELY UNDERPOWERED ACCIDENT WAITING TO HAPPEN. I AM REDUCED TO DRIVING IN THE SLOW LANE ON THE FREEWAY WITH VEHICLES FLASHING ME AS THEY APPROACH A 40-45 MPH VEHICLE AT 60-70 MPH FROM BEHIND. I HAVE CALLED THE HONDA SERVICE DEPARTMENTS AT SEVERAL LOCAL DEALERS REGARDING THIS PROBLEM, AND GET A UNIVERSAL RESPONSE- "WAIT FOR YOUR SYSTEM TO ADJUST TO THE SOFTWARE UPDATE" OR "YOU NEED TO ADJUST YOUR DRIVING". WHAT THE HECK DOES THIS MEAN? I DROVE THE VEHICLE FINE FOR 20 MONTHS PRIOR TO THE SOFTWARE UPDATE AND NOW IT DRIVES LIKE A 20 YEAR OLD 4 CYLINDER ENGINE WITH 2 BAD PISTONS. THE DECREASED POWER AND ACCELERATION ARE A DANGEROUS ACCIDENT IN THE MAKING. I AM FEARFUL OF BEING REAR ENDED. THIS IS AN EVERY DAY
I OWNED A 2006 HONDA CIVIC COUPE LX. THE SUN VISOR ON THE DRIVER'S SIDE SPLIT AT APPROXIMATELY 48,000 MILES. THE DEALERSHIP RELUCTANTLY FIXED THE VISOR. I SOLD THE VEHICLE IN 2008. I PURCHASED A 2008 HONDA CIVIC SEDAN. AT 44,000 MILES THE SUN VISOR ON THE DRIVER'S SIDE SPLIT. THIS IS OBVIOUSLY A DESIGN FLAW. YOU WOULD THINK HONDA WOULD HAVE CORRECTED THIS PROBLEM BETWEEN 2006 AND 2008! THIS IS A SAFETY PROBLEM. THE SUN VISOR WILL NOT STAY UP AND IT CONTINUALLY DROPS DOWN IN MY LINE OF VIEW. I AM NOT ABLE TO REPLACE BECAUSE IT IS OUT OF WARRANTY, AND I CANNOT AFFORD TO REPLACE AT THIS TIME. THIS ISSUE SHOULD BE CORRECTED BY HONDA. IF I HAD TWO HONDA CIVICS (2006 AND 2008), AND THIS PROBLEM OCCURRED ON BOTH, IT IS OBVIOUS HONDA HAS A DESIGN FLAW. *TR
WE RECEIVED A LETTER FROM HONDA STATING THAT THERE WAS A RECALL ON THE SOFTWARE STATING THAT A SOFTWARE UPDATE WAS NEEDED TO BE DONE ON THE CAR TO HELP THE BATTERY LIFE OF THE CAR. SO WE BROUGHT IT IN TO BE SERVICED AND EVER SINCE, WE'VE LOST POWER TO THE CAR, AND LOST MPG THAT USED TO BE APPROX. 38 MPG TO NOW 29 MPG, THE SAME AS OUR '99 CIVIC COUP DX, THAT IS NOT A HYBRID. MY WIFE, WHILE GOING ONTO THE FREEWAY WAS ALMOST HIT, WHILE TRYING TO ACCELERATE. MY WIFE IS NOW HATES DRIVING THE CAR SHE USED TO LOVE. WE LIVE IN A HILLY AREA. WHEN TRYING TO ACCELERATE UP A HILL WE DRIVE EVERYDAY, IF THE BATTERY CHARGE IS 4 BLOCKS OR LOWER, IT DOESN'T EVEN ASSIST. IT'S ALL THE GAS ENGINE. THE BATTERY RARELY KICKS IN SO THAT DEFEATS THE HYBRID THEORY AND JUST ADDS MORE POLLUTION THAT HONDA PURPORTS THAT IT DOESN'T. TO PUT IT STRAIGHT, THIS IS NOT THE CAR I BOUGHT AND HAVE BEEN FRUSTRATED WITH THE EXPERIENCE. I'VE BROUGHT MY CAR BACK TO HONDA TO TRY TO GET THE SOFTWARE ISSUE RESOLVED. THEY STATED THAT THERE IS NOTHING WRONG WITH THE CAR, ENGINE OR BATTERY THAT EVERYTHING IS FINE. WHEN ASKED FOR AN EXPLANATION FOR THE LOSS OF POWER AND MPG, THEY SAID THAT I SHOULD TRY A HIGHER OCTANE OF GAS OR A DIFFERENT BRAND. I HAVE ALWAYS USED THE HIGHEST OCTANE GAS FROM DIFFERENT GAS STATIONS WITHOUT ANY ISSUES BEFORE THE SOFTWARE UPGRADE. SO THAT ISN'T THE PROBLEM. THEY HAVE REFUSED TO SAY THAT THERE IS AN ISSUE WITH THEIR "SOFTWARE UPGRADE". I HAVE PRETTY MUCH WASTED $26,000+ ON PURCHASING THIS CAR.
I HAVE A 2008 HONDA CIVIC. THE SUN VISOR PASSENGER SIDE HAS CRACKED AND FAILED. IT IS A KNOWN DEFECT AT HONDA, BUT THEY REFUSE TO ISSUE A RECALL OR REPLACE IT FOR FREE. *TR
AFTER THE HONDA DEALER PERFORMED A SOFTWARE UPDATE PER A RECALL TO EXTEND THE LIFE OF THE BATTERY ON MY 2008 HONDA CIVIC HYBRID, THE VEHICLE BEGAN LOSING POWER INTERMITTENTLY AND THE GAS MILEAGE DROPPED SIGNIFICANTLY. RETURNED TO DEALER AND WAS TOLD "EVERYTHING CHECKED OUT." PROBLEM STILL UNRESOLVED. *TR
I HAVE A 2008 HONDA CIVIC EX-L. THE CAR CURRENTLY HAS 23,700 MILES ON IT. I HAVE BEEN HEARING A LOUD VIBRATION NOISE ON THE BACK OF THE CAR FOR SOMETIME NOW AND AFTER I JUST HAD MY TIRES ROTATED, I HAVE FOUND THAT THE BACK TIRES HAVE FLAT SPOTS ON THEM. I HAVE DONE SOME RESEARCH AND HAVE FOUND THAT MANY MANY OTHER CONSUMERS ARE HAVING THIS SAME COMPLAINT AND HAVE HAD NO LUCK WITH HONDA IN FIXING THE PROBLEM. FROM WHAT I HAVE RESEARCHED IT IS BECAUSE OF THE CONTROL ARM THAT IS MAKING THE TIRES WEAR OUT FAST. I HAVE CONTACT THE DEALER AND THEY STATE THEY ARE UNAWARE OF ANY SUCH PROBLEM, WHICH I FIND VERY HARD TO BELIEVE. SOME PEOPLE HAVE WENT TO OTHER DEALERS AND WERE TOLD THAT HONDA DIDN'T FEEL THIS WAS A BIG ENOUGH PROBLEM FOR A RECALL. WELL IF THAT IS THE CASE THEN WHY DON'T THEY FIX THESE CARS> ARE THEY WAITING FOR DEATHS TO OCCUR FROM FAULTY TIRES? I WANT MY CAR FIXED IT IS UNFORTUNATE, BUT I STILL OWE 17000 ON IT AND I DON'T WANT TO JUST THROW THAT MONEY OUT THE WINDOW IF I HAVE TO BE BUYING TIRES EVERY FEW MONTHS. *TR
2008 HONDA CIVIC HYBRID. HAD BATTERY COMPUTER REPLACED PER HONDA REQUEST AND EXPERIENCING LOSS OF POWER GOING UP INCLINES AND GOING BACKWARDS DOWNHILL IN LOW GEAR. HAD FAMILY IN CAR AND NEVER HAD THIS PROBLEM BEFORE GOING UP THIS HILL. THIS CAR WILL GO UP THIS HILL WITH LESS PEOPLE BUT WE NEVER HAD THIS PROBLEM BEFORE. *TR
TL* THE CONTACT OWNS A 2008 HONDA CIVIC HYBRID. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INTERMITTENTLY LOSE ENGINE POWER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE BATTERY SOFTWARE WAS UPGRADED UNDER THE A VOLUNTARY MANUFACTURER RECALL. THE FAILURE BECAME PROGRESSIVELY WORSE FOLLOWING THE REPAIR AND THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
TL*THE CONTACT OWNS A 2008 HONDA CIVIC HYBRID. SHE RECEIVED A NOTICE FROM THE MANUFACTURER TELLING HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR A SOFTWARE UPGRADE. UPON RECEIVING THE VEHICLE SHE WAS DRIVING APPROXIMATELY 5 MPH WHEN SHE NOTICED THE VEHICLE WAS LESS POWERFUL THAN BEFORE. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED AND WAS NOT NOTICEABLE WHILE ACCELERATING FROM A STOP LIGHT ON A STEEP INCLINE. THE VEHICLE WAS ALSO EXHIBITING LESS GAS MILEAGE. IT WAS TAKEN BACK TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND SHE WAS INFORMED THAT THEY WERE AWARE OF THE FAILURE BUT HAVE NO REMEDY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,600 AND THE CURRENT MILEAGE WAS 10,700.
BOTH SUN VISORS SPLIT OPEN. THE DRIVERS' SIDE VISOR BROKE FIRST WHEN CAR WAS UNDER WARRANTY. THE PASSENGER SIDE VISOR BROKE RECENTLY WHILE THE CAR JUST WENT OFF WARRANTY. THE VISOR BROKE FROM JUST NORMAL USE. *TR
WE OWN A 2008 HONDA CIVIC HYBRID. THE IMA BATTERY FREQUENTLY IN HOT WEATHER GOES DOWN TO NOTHING, AND CAR HAS DIFFICULTY. RECEIVED THE RECALL NOTICE FROM HONDA REGARDING UPDATE TO COMPUTER SOFTWARE. WHEN I TOOK THE CAR IN, I ASKED SPECIFICALLY IF THIS WOULD DECREASE THE GAS MILEAGE, AS THE IMA BATTERY ASSIST WOULD NOT COME ON AS FREQUENT. I WAS TOLD, "NO, GAS MILEAGE SHOULD BE THE SAME" WELL, THE GAS MILEAGE HAS DECREASED APPROXIMATELY 3-4 MILES PER GALLON. THE IMA BATTERY ASSIST DOES NOT COME ON, AND MAKES ACCELERATION FOR PASSING AND MERGING ONTO FREEWAY DIFFICULT. IF POSSIBLE, WOULD PREFER TO HAVE THE OLD SOFTWARE RE-INSTALLED. I BELIEVE HONDA DID THIS UPDATE ON THE SOFTWARE, AS THEY WERE PROBABLY NOT WANTING TO REPLACE ANYMORE BATTERIES AT $3,000.00 A POP. THE PERFORMANCE IS LACKING, AND NEEDLESS TO SAY, WE ARE CONSIDERING TRADING THE VEHICLE IN. HONDA NEEDS TO DO WHAT IS RIGHT. WE DO NOT WANT THIS TO TURN INTO A TOYOTA DEBACLE. *TR
DRIVER AND PASSENGER SUN VISORS SPLIT OPEN. THE DRIVER'S SIDE VISOR BROKE FIRST WHILE THE CAR WAS UNDER WARRANTY, DEALER REPLACED IT FOR FREE. THE PASSENGER SIDE VISOR IS STARTING TO SPLIT. CAR IS NO LONGER UNDER WARRANTY. DEALER WILL NOT REPLACE VISOR THEN AFTER ACKNOWLEDGING THE DEFECT. PROBLEM SEEMS TO OCCUR IN HOT WEATHER. *TR
BOTH THE SUN VISORS HAVE SPLIT OPEN AND NOW JUST HANG DOWN. THEY WILL NOT STAY UP AND ARE ALWAYS IN THE DRIVERS LINE OF SIGHT!! ALSO THE ROAD NOISE IN THIS CAR IS ALMOST UNBEARABLE!! *TR
2008 HONDA CIVIC HYBRID WITH 24,000 MILES WITH HYBRID BATTERY AND PERFORMANCE DEGRADATION THAT IS, AT TIMES, A REAL ISSUE. BATTERY DOESN'T HOLD CHARGE VERY LONG AND VERY ADVERSELY AFFECTS ACCELERATION. PROBLEM IS VERY REPETITIVE AND VERY ADVERSELY AFFECTS ACCELERATION. HONDA'S RECALL SOFTWARE UPDATE WAS APPLIED WITHIN THE LAST 30 DAYS BUT BATTERY IS STILL NOT HOLDING A CHARGE AND ACCELERATION DEGRADATION AND SAFETY REMAINS AN INCREASING CONCERN. HONDA SHOULD REPLACE THESE DEGRADED BATTERIES BUT WON'T TAKE ANY ACTION UNTIL AN IMA LIGHT COMES ON - AT WHICH TIME, THE BATTERY WOULD BE ALMOST FULLY DEGRADED. BATTERY DEGRADATIONS HAPPENS VERY OFTEN - EVEN AFTER THE RECENT HONDA SOFTWARE UPDATE AND MANY HONDA CIVIC HYBRID OWNERS ARE VERY CONCERNED ABOUT THIS PERFORMANCE ISSUE. *TR
MY 2008 HONDA CIVIC HYBRID'S IMA BATTERY IS DISCHARGING FULLY AND NOT RECHARGING ITSELF. THIS OCCURS OFTEN IN MY HOT CITY. IT MAKES IT A MAJOR SAFETY PROBLEM WHEN TRYING TO MERGE LANES. WHEN THE BATTERY FAILS TO ASSIST THE MOTOR, ACCELERATION IS NEAR IMPOSSIBLE, MAKING IT A MAJOR SAFETY COMPLAINT. THIS IS WELL-DOCUMENTED IN THE PRESS. THE FAILURE OCCURS ANYTIME IN HEAT. SOFTWARE UPDATE WAS PERFORMED, AND IT DIDN'T HELP THE BATTERY TO CHARGE. MAX BATTERY CAPACITY MAY HAVE DECLINED AS A RESULT OF THIS DEFECT. *TR
I OWN A 2008 HONDA CIVIC. AT AROUND 42,000 MILES, MY DRIVERS SIDE VISOR CRACKED ON THE TOP AND DROPPED DOWN INTO MY LINE OF VISION. THE VISOR COULD NOT BE PLACED BACK UP OUT OF MY LINE OF SIGHT. I TOOK MY CAR TO THE DEALER, WHO REPLACED THE VISOR AT A COST TO ME (ABOUT $100.) BECAUSE THIS IS AN OBVIOUS SAFETY ISSUE (OBSTRUCTING LINE OF SIGHT FOR DRIVERS), I BELIEVE THAT THIS PROBLEM SHOULD BE AN AUTOMOTIVE RECALL, AND THAT HONDA SHOULD REPLACE VISORS THAT FAIL FREE OF CHARGE. THIS PROBLEM IS WIDESPREAD AS THERE ARE MANY COMPLAINTS ABOUT THIS ON THE INTERNET. FRANKLY, I WAS QUITE SURPRISED THAT THIS SAFETY ISSUE WAS NOT FIXED AT NO COST TO THE CONSUMER, REGARDLESS OF WARRANTY. *TR
MY 2008 HONDA CIVIC HYBRID HAS HAD TWO BASIC PROBLEMS. ONE, IT SIMPLY DOESN'T DELIVER THE MILEAGE PROMISED ON THE CAR STICKER AND THAT MILEAGE KEEPS DROPPING. THE SECOND ITEM WHICH I HAD NOT THOUGHT WAS RELATED AND WHICH IS A SAFETY ISSUE, SEVERAL TIMES AFTER LONG TRIPS ON THE HIGHWAY, WHEN I APPROACHED A HILL OR WAS GOING UP ONE, THE CAR WOULD STALL OUT OR REFUSE TO MOVE, DESPITE PUSHING ON THE ACCELERATOR WHILE THE ENGINE WAS ON AND IN DRIVE GEAR. SEVERAL TIMES IT WOULD START ROLLING BACK DOWN THE HILL OR WOULD IMPEDE TRAFFIC BEHIND ME. ONCE THE CAR SAT FOR A WHILE, IT WOULD RESUME WORKING PROPERLY, SO I NEVER REPORTED THE PROBLEM TO THE DEALER AS I COULD NOT REPLICATE IT. IN THIS MORNING'S LA TIMES COVER STORY ABOUT HONDA BEING UNDER STATE SCRUTINY FOR THE GAS MILEAGE PROBLEM, SEVERAL PEOPLE INTERVIEWED RELATED A SIMILAR PROBLEM TO MINE. THAT'S WHEN THE "AHA" TOOK PLACE THAT MAYBE MY CAR'S PROBLEMS WERE RELATED. LUCKILY I DID NOT SUFFER ANY INJURIES OR CRASHES DUE TO THIS ISSUE, BUT THE POTENTIAL FOR GREAT DAMAGE IS THERE. PLEASE INVESTIGATE THIS ISSUE AND LET ME KNOW IF THERE IS ANYTHING I CAN DO TO FORWARD THE INVESTIGATION. THANKS. *TR
I HAVEN'T HAD A CRASH OR INCIDENT (YET) BUT MY 2008 HONDA CIVIC SUN VISOR JUST CAME APART AND NOW IT HANGS DOWN IN MY FIELD OF VIEW. IT WON'T STAY RETRACTED BECAUSE IT IS TOO THICK (SINCE THE SEAM POPPED). THIS IS DEFINITELY A SAFETY ISSUE. *TR
TL*THE CONTACT OWNS A 2008 HONDA CIVIC. WHILE ENTERING THE VEHICLE THE CONTACT NOTICED THAT THE DRIVER SIDE SUN VISOR WAS DAMAGED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DRIVERS SIDE SUN VISOR WAS REPLACED ON JUN 5, 2009; HOWEVER, WITHIN A YEAR THE SUN VISOR WAS DAMAGED AGAIN. THE FAILURE MILEAGE WAS 10000. THE CURRENT MILEAGE IS 29000. UPDATED 11/05/10. *LJ THE CONSUMER STATED THE PASSENGER SIDE SUN VISOR WAS REPLACED ON JULY 29, 2009 AND THE DRIVERS SIDE WAS REPLACED AGAIN ON OCTOBER 26,2010. UPDATED 11/08/10
HONDA CIVIC 2008: DRIVER SIDE'S SUN VISOR FAILURE IN 7/21/07, 10/6/08, 8/10/09, & 7/5/10. PASSENGER SIDE'S SUN VISOR FAILURE IN 4/27/09 AND 8/2/10. SUN VISOR FAILURES INTERFERES WITH VISIBILITY. *TR
THIS PROBLEM OCCURRED ONE TIME SO FAR BUT I HAVE A 2008 HONDA CIVIC LX THAT I JUST BOUGHT USED WITH ABOUT 25,500 MILES ON IT. I BOUGHT IT FROM A HONDA DEALERSHIP IN SOUTH FLORIDA. IT IS A "HONDA CERTIFIED" VEHICLE. IT ALMOST STALLED AT A STOP SIGN WHEN I PRESSED THE GAS PEDAL. I DON'T KNOW WHY IT DID THIS BUT IT WORRIES ME. I HAD TO RELEASE THE PEDAL AND RE-PRESS IS SLOWLY TO GET THE CAR TO GO AGAIN. WHAT IF I NEED TO GET OUT INTO TRAFFIC? *TR
PASSENGER SIDE VISOR DID NOT STAY UP ALMOST CAUSING AN ACCIDENT DUE TO BLOCKING MY VIEW. WITHOUT AN ATTENTIVE DRIVER IN THE OTHER CAR, I WOULD HAVE HIT THEM GOING FREEWAY SPEED. UPON CHECKING ON THE ITNERNET, THIS IS A COMMON PROBLEM WITH HOMDA CIVICS. *TR
THE VISORS ON MY 2008 HONDA CIVIC LX HAVE SPLIT ALONG THE TOP SEAM WHICH RESULTS IN BOTH THE DRIVER AND PASSENGER VISORS UNABLE TO BE PUT ALL THE WAY UP OR ALL THE WAY BACK. THEY JUST HANG STRAIGHT DOWN. THIS IS INCONVENIENT AND POSSIBLY HAZARDOUS SINCE THE ONLY WAY THE VISORS CAN BE PUT UP REQUIRES BOTH HANDS. A COWORKER WITH A 2006 CIVIC LX SAYS HER VISORS DO THE SAME THING. *TR
I HAVE A 2008 HONDA CIVIC WITH A LITTLE OVER 20,000 MILES. INITIAL SYMPTOM WAS A/C FAN WOULD SHUT IT'S SELF OFF AND ON. DEALER REPLACED A PART IN THE FAN MOTOR. LESS THAN TWO WEEKS LATER IT BEGAN AGAIN. THEN ON A SUNDAY THE A/C BEGAN TO WORK INTERMITTENTLY. I TOOK IT TO THE DEALER THE NEXT DAY AND SAID THAT I NOTICED WHEN AT HIGH SPEED A/C STOPS WORKING BUT WORKS AT LOW SPEED WHEN EXITING HIGHWAY. DEALER SAID THERE WAS A SERVICE BULLETIN AND RAN A COUPLE OF SOFTWARE UPDATES AND SAID IT WAS WORKING AGAIN. WHEN I PICKED UP THE CAR THE PROBLEM RECURRED AND I RETURNED IT TO THE DEALER SAME DAY. THIS TIME THE DEALER DETERMINED IT WAS A CRACKED BLOCK. THEY SAID IT WAS A KNOWN PROBLEM WITH THE COOLANT SYSTEM AND IF I HAD CONTINUED TO DRIVE THE CAR IT WOULD HAVE OVERHEATED AND I WOULD HAVE BEEN ON THE SIDE OF THE ROAD. THE DEALERSHIP WAS VERY HELPFUL AND GAVE ME A CAR TO DRIVE WHILE MINE WAS BEING REPAIRED. THEY SAID THAT THE NEW BLOCK WILL CONTINUE TO BE COVERED UNDER THE DRIVE TRAIN WARRANTY. MY CONCERN IS THAT IF THIS IS A DESIGN FLAW AND A KNOWN ISSUE, IT MAY HAPPEN AGAIN AND I WILL BE ON THE SIDE OF THE ROAD POSSIBLY WITHOUT WARRANTY COVERAGE. *TR
2008 HONDA CIVIC HYBRID,(PROBLEM), IMA BATTERY DISCHARGE, WHILE DRIVING THE BATTERY WILL DISCHARGE TO 0 OR 1 BAR AND MOTOR ASSIST WILL NOT WORK UNTIL BATTERY CHARGES UP, WHICH CAN TAKE AWHILE, WITH NO ASSIST THE CAR IS SLOW AND DANGEROUS. ALSO WITH LOW OR NO BATTERY POWER THE GAS MILEAGE DROPS ABOUT 20%. THE REASON YOU BUY A HYBRID. AFTER RESEARCH ON THE WEB THIS SEEMS TO BE A LARGE PROBLEM MANY OTHER HAVE IT APPEARS THAT HONDA DOESN'T HAVE A FIX FOR THIS PROBLEM. THE DEALER WILL REPROGRAM YOUR IMA SYSTEM WHICH DOESN'T ALLOW FOR AS MUCH BATTERY BACKUP,WHICH ALSO DECREASES GAS MILEAGE. THIS GIVES THE MPG OF MANY OTHER CHEAPER NON HYBRID CARS. IF AFTER MANY BATTERY DISCHARGES AND IF THE DIAGNOSTIC COMPUTER SHOWS THAT THE BATTERY IS BAD THEN A NEW BATTERY CAN BE INSTALLED, THE PROBLEM STILL IS THERE, THE REPROGRAMMED IMA SYSTEM STILL DOESN'T ALLOW FOR FULL BATTERY BACKUP AND THE MPG WILL NOT INCREASE TO NEW CARE STATUS. AGAIN, NOT WHAT YOU PAID FOR IN THE FIRST PLACE. I THINK HONDA NEEDS TO ADDRESS THIS PROBLEM. MANY HYBRID OWNERS SIMPLY WANT WHAT THEY BOUGHT IN THE FIRST PLACE. I THINK WITH YOUR HELP,MAYBE HONDA WILL STEP UP TO THE PLATE AND ADDRESS THIS PROBLEM AND NOT TRY TO COVER UP OR PROLONG THE BATTERY WITH UPDATES TO THE IMA SYSTEM WHICH APPEARS NOT TO HELP, THIS SEEMS TO PROLONG BATTERY LIFE, BUT DOESN'T ALLOW FOR THE FULL BENEFIT OF THE HYBRID CONCEPT. *TR
MY HONDA CIVIC 2008 GETS STUCK ON GEAR. I STOP AND THEN IT WILL SWITCH GEARS BUT IT WILL NOT REV PAST 2RPM WHICH CAN MAKE ME CRASH. HONDA HAS NOT MADE A RECALL FOR THIS BUT THEY SHOULD AS MANY PEOPLE HAVE COMPLAINED ABOUT THIS ON 8THCIVIC FORUMS AND OTHER PLACES. SO BASICALLY THE CAR BUCKS FORWARD AND THE TRANSMISSION JERKS HARD AND SO IT WILL GO BACK TO NORMAL YOU HAVE TO TURN THE CAR ON OR OFF. IMAGINE IM ON THE HIGHWAY AND IT HAPPENS. *TR
I BOUGHT MY 2008 HONDA CIVIC LX IN JUNE 2008. AT 15,000 MILES I HAD A BUNCH OF BRAKE PROBLEMS (LOUD NOISES, DIFFICULTY STOPPING). I BROUGHT THE CAR INTO THE DEALERSHIP WHERE I BOUGHT IT AND WAS TOLD I HAD "CONTAMINATED" BRAKE PADS. THEY REPLACED THEM FOR FREE. SIX MONTHS LATER, I WAS HAVING THE SAME PROBLEM. TOOK IT IN AGAIN TO THE DEALER AND THEY SAID NOTHING WAS WRONG. I HAVE CONTINUED TO FEEL UNEASY ABOUT MY BRAKES AS THEY DON'T STOP LIKE THE THREE OTHER CARS I HAVE HAD. NOW, AT 41K SCREECHING NOISES HAVE STARTED AGAIN. THEY STARTED ON A FRIDAY AND I TOOK THE CAR TO THE SAME DEALERSHIP MONDAY MORNING. THEY TOLD ME I HAVE BARELY ANY BRAKE PADS LEFT AND IT MUST BE DUE TO MY DRIVING. (INCORRECT AS I MAINLY DID HIGHWAY DRIVING AND NOW HAVE A 7 MINUTE COMMUTE TO WORK.) THE DEALERSHIP WAS ABSOLUTELY HORRIBLE, CLAIMING IT IS MY ISSUE AND THEY ARE NOT RESPONSIBLE. *TR
TL*THE CONTACT OWNS A 2008 HONDA CIVIC. WHILE DRIVING 25 MPH THE CONTACT NOTICED THAT THE SUN VISOR SUDDENLY FELL INTO HER VIEW WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES WHERE THE DRIVER SIDE SUN VISOR WAS REPLACED EACH TIME; HOWEVER, THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 25000.
TL* THE CONTACT OWNS A 2008 HONDA CIVIC. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 55-60 MPH, THE VEHICLE BEGAN TO VIBRATE AND SHAKE WITH A ROARING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VIBRATING MOTION CAUSED A LOUD RATTLING SOUND INSIDE OF THE VEHICLE. THE FAILURE OCCURRENCES CONTRIBUTED TO EXCESSIVE WEAR ON ALL FOUR TIRES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THE TECHNICIAN INFORMED THAT THE DIAGNOSTIC TESTING CHARGE WAS $100. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE CONTINUED TO PROGRESS. THE FAILURE MILEAGE WAS 25,000.
WE ONLY RECEIVED ONE WARNING THE ENGINE OVERHEATED FOR NO REASON THEN WE FOUND OUT WE HAD A DEFECTIVE ENGINE FROM HONDA IN A 2008 CIVIC. THE ENGINE WAS REPLACED BUT THEY KNOW THEY HAVE A DEFECTIVE ENGINE BLOCK IN THE HONDA CIVIC 2008, 2007, AND 2006 SO HOW DO WE KNOW IF WE DID OR DID NOT RECEIVE ANOTHER BLOCK WITH THE SAME PROBLEM. THIS COULD OVERHEAT AND CAUSE A FIRE. WE WERE NOT GIVEN A NEW WARRANTY ON THE REPLACED ENGINE. WE WERE NOT REIMBURSED ON EXPENSES TO RENT A CAR, AND FLY BACK TO PICK UP CAR AND TOWING. *TR
THE SUN VISOR HAS SPLIT APART IN A 08 HONDA CIVIC, AND IT FLOPS DOWN AND STAYS DOWN, IN FRONT OF MY VISION OUT THE WINDSHIELD. IT WON'T STAY UP, OR EVEN PUSHED TOWARD THE WINDSHIELD; STAYS DOWN AT ITS LOWEST POINT. SPLIT APART WHERE THE ROD GOES IN THE VISOR. I HAVE SEEN THIS COMPLAINT IN MANY CIVIC FORUMS. IT IS A SAFETY PROBLEM AS IT INTERFERES WITH SEEING OUT THE WINDSHIELD. *TR
CRACKED ENGINE BLOCK IN 2008 HONDA CIVIC. *TR
THE SUNVISORS BIND AND SPLIT IN WARM WEATHER, RESULTING IN THE VISORS SWINGING FREELY DIRECTLY IN THE DRIVER'S LINE OF SIGHT. THIS FAILURE OCCURS APPROXIMATELY ONCE PER YEAR. WHILE UNDER WARRANTY, THE DEALERSHIP ACKNOWLEDGES THIS IS A COMMON ISSUE AND REPLACES THE VISORS. I'VE HAD THREE DRIVER'S SIDE VISORS REPLACED IN UNDER 36K MILES. SEVERAL OTHER PEOPLE I KNOW WITH SIMILAR MODEL HONDA CIVICS (2006-2009, LX, EX, SI) EXPERIENCE THE SAME ISSUE AT THE SAME FREQUENCY. *TR
TL- THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT STATED THE REAR WHEELS BEND INWARD AND IS CAUSING THE CONTACTS REAR TIRES TO WEAR OUT PREMATURELY. THE CONTACT HAS HAD TO REPLACE THE REAR TIRES THREE TIMES WHILE THE FRONT TIRES LOOK BRAND NEW. THE DEALER STATED THAT EVERYTHING ON THE REAR AXLE NEEDS TO BE LOOSENED UP AND BENT BACK TO ITS CORRECT FORMATION. THE FAILURE MILEAGE WAS 12000 AND THE CURRENT MILEAGE WAS 40000.RL
SEVERE TIRE CUPPING, EARLY TIRE FAILURE. DEALER UNABLE TO FIX CAUSE OF PROBLEM, THEY STATE THAT IT RESULTS FROM A DESIGN FLAW (NON-ADJUSTABLE CAMBERS/ARMS). TIRES FAILED AT 20,000 MILES AND ARE FAILING AGAIN AT 44,000 MILES. I HAD TO FIGHT WITH HONDA TO GET THEM TO GO 50/50 ON THE FIRST SET OF REPLACED (DUNLOP) TIRES. THEY ARGUES THAT I HAD ENJOYED USING THEM FOR 1/2 THEIR LIFE, SO 50% WAS THEIR MAXIMUM DOLLAR MATCH. I WAS ALSO TOLD TO "ROTATE" MY TIRES MORE FREQUENTLY, EVEN THOUGH I HAD SERVICE RECORDS SHOWING THAT I DO ROTATE ON A ROUTINE BASIS AT THE DEALERSHIP. FROM WHAT I AM RESEARCHING ONLINE, HONDA HAS A BIG PROBLEM GOING ON WITH TIRE CUPPING ON THE CIVIC HYBRIDS. MY HOPE IS THAT THIS IS RESEARCHED BY THE NHTSA MORE THOROUGHLY. I AM SEEING NUMEROUS COMPLAINTS ON YOUR WEBSITE ABOUT THIS ISSUE.....SOME ARE FILED UNDER "TIRES" WHILE OTHERS FILED UNDER "REAR SUSPENSION". I'M GUESSING THE CHOOSE TO FILE UNDER "REAR SUSPENSION" BECAUSE DEALERS LIKE MINE ARE STATING THAT THIS IS A CAMBER ISSUE. ON A SIDE NOTE, AND THIS IS ODD TO ME, THE DEALERSHIP COULD NOT BRING MY ALIGNMENT INTO MANUFACTURE RECOMMENDED "SPEC" EITHER. THE NUMBERS ARE SIGNIFICANTLY "OFF" WHERE HONDA SAYS THEY SHOULD BE. IRONIC??? *TR
THE PAINT ON MY 2008 HONDA CIVIC SI A FEW MONTHS AFTER I BOUGHT IT. THE DEALER TOLD ME THAT IT WAS FROM ROCKS. THERE ARE PAINT CHIPS ON THE CAR WHERE IT IS NOT POSSIBLE FOR A ROCK TO HIT IT. THEY REFUSED TO FIX THE PROBLEM AND SAID THAT A REP WOULD CONTACT ME. I'VE BEEN COMPLAINING ABOUT THE PAINT FOR 2 YRS AND HAVE NOT HEARD FROM ANY HONDA REP. I'VE PUT TOUCH-UP PAINT ON THE CAR TO PREVENT THE CAR FROM RUSTING BUT THE TOUCH-UP PAINT WON'T EVEN STAY ON. WHEN I FIRST BOUGHT THE CAR I HAD IT "SIMONIZED" IN THE HOPES THAT THE PAINT WOULD BE PROTECTED. GUESS I WAS WRONG AND NOW I DON'T KNOW WHAT TO DO. MY CAR IS RUSTING OUT AND IT'S ONLY 2 YRS OLD. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2008 Honda Civic → · Every Civic year → · How the figures are calculated →