Page 3 of 15 · complaints 101–150 of 702

2002 Honda Civic complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Air Bags
Filed Apr 22, 2016200,000 milesVA

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE AIR BAG WARNING LIGHT WAS NOT ILLUMINATED PRIOR TO THE RECALL REPAIR. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS CONFIRMED THAT THE SRS LIGHT FAILED; HOWEVER, THE VEHICLE DID NOT RECEIVE AN OFFICIAL DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Air Bags
Filed Apr 7, 2016168,000 milesCA

HONDA HAS NO RECORD OF MY CAR FOR THE TAKATA AIRBAG RECALL. IT IS A CIVIC SI, 2002. THE CAR WAS DISCONTINUED IN 2005. I NEED TO KNOW IF MY CAR IS IN THE RECALL. I AM GETTING NO NOTICES AND NO HELP FROM HONDA.

Air Bags
Filed Feb 2, 2016131,000 milesIN

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SRS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE AIR BAG WAS REPLACED, HOWEVER THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000.

Engine
Filed Jan 14, 2016CA

HEADERS ARE CRACKED CAR LOST POWER, SUSPENSION IS NOT DURABLE. STEERING COMPONENTS NOT DURABLE

Unknown or Other
Filed Dec 28, 2015119,000 milesIL

TRANSMISSION FAILURE

Electrical System › Wiring
Filed Nov 23, 2015117,306 milesCO

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT THE DEALER SOLD THE VEHICLE WITH THE SRS WARNING LIGHT ILLUMINATED, WHICH REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE DEALER WAS NOTIFIED OF THE FAILURE AND THEY REPLACED THE DRIVER SIDE SEAT BELT LATCH, BUT THE FAILURE RECURRED WITH THE SRS WARNING LIGHT ILLUMINATING AGAIN AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE CONTACT WAS ALSO WAITING FOR AN EXTENDED PERIOD OF TIME TO RECEIVE THE RECALL REPAIRS THAT WERE NOT COMPLETED BEFORE THE VEHICLE WAS OWNED. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBERS: 15V370000 (AIR BAGS), 15V320000 (AIR BAGS), AND 12V136000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,306. PARTS DISTRIBUTION DISCONNECT.

Air BagsCrash1 injured
Filed Oct 26, 2015132,454 milesCA

4 CARS WERE DEAD STOPPED ON THE HWY 50. MY HUSBAND'S HONDA CIVIC WAS STRUCK FIRST BY A FORD EXPLORER - GOING AT LEAST 50 PLUS MILES ACCORDING THE CHP......UPDATED 12/08/15 *BF EVERYONE'S AIRBAGS WENT OFF EXCEPT OURS, CAR WAS TOTALLY CRUNCHED FRONT AND BACK AND AIRBAG SENSORS WERE EVEN SMASHED. ACCORDING TO A MECHANIC THAT LOOKED AT THE CAR, THE BAGS SHOULD HAVE GONE OFF. MEL RAPTON (IN SACRAMENTO, CA) WORKED ON THE CAR AT LEAST 5 DIFFERENT TIMES BECAUSE MY SRS KEPT COMING ON. THE LAST TIME WAS 12/6/14. CONSUMER SENT COPIES OF PAPERWORK SHOWING THAT THEY TOOK THE CAR TO DEALER REPEATEDLY BECAUSE THE SRS LIGHT KEPT COMING ON. UPDATED 6/11/18*JB

Power Train
Filed Oct 13, 2015137,000 milesCA

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO SHIFT GEARS AND STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT ONLY SHIFTED INTO THE NEUTRAL POSITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.

Exterior Lighting
Filed Oct 2, 2015140,000 milesCA

I WAS RECENTLY DRIVING AND MY HEADLIGHTS STOP WORKING LOW BEAMS THE HIGH BEAMS STILL WORK PERFECTLY BUT THE LOW BEAM DON'T KNOW I BEEN READING AND ON THIS WEBSITE THERE IS A RECALL FOR MY MODEL AND MAKE BUT WHEN I OUT MY VIN NOTHING POPS OUT ...HOW CAN I GET IT FIXED LIKE OTHER DRIVERS

Air Bags
Filed Sep 28, 2015110,000 milesMA

I RECEIVED A RECALL NOTICE VIA MAIL SEVERAL MONTHS AGO. I FIRST VISITED THE HONDA DEALER IN BURLINGTON MASSACHUSETTS IN FEBRUARY THIS YEAR AND I WAS TOLD THEY WOULD CALL ME WHEN THEY HAD THE PART NEEDED TO FIX THE CAR. BY THE END OF JULY, I HAD ALREADY RECEIVED A SECOND LETTER REGARDING THE SAME ISSUE AND THE HONDA DEALER STILL HADN'T CALLED ME. I WENT THE FOLLOWING WEEK AGAIN, SHOWED THEM THE LETTER AND THEY TOLD ME THEY WOULD CALL ME THE NEXT YEAR. AS FOR NOW, THEY HAVE NOT DONE SO. IT HAS BEEN ALMOST A YEAR! THIS IS A PROBLEM THAT CAN ACTUALLY KILL PEOPLE, THIS CAN NOT BE TAKEN AS A JOKE. THIS IS NOT ACCEPTABLE.

Air Bags
Filed Sep 22, 2015CA

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V370000 (AIR BAGS) AND 15V320000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure › Body
Filed Sep 22, 201572,000 milesAL

THE PAINT IS FADING AND PEELING VERY BADLY ON MY 2002 HONDA CIVIC...ALMOST TO THE POINT WHERE THE TRUCK, ROOF, AND OTHER AREAS OF MY RED VEHICLE ARE ALMOST WHITE!!! I KNOW THE CAR IS OLD BUT I HAVE A SILVER 2003 LINCOLN NAVIGATOR WITH DOUBLE THE MILES ON IT AND NO PAINT ISSUES WHATSOEVER. FROM ALL THE INFORMATION AVAILABLE ON THE INTERNET, THERE IS A KNOWN ISSUE WITH INFERIOR QUALITY PAINT JOBS THAT HONDA REFUSES TO CORRECT. I HAVE WASHED AND WAXED THE VEHICLE REGULARLY AND DO NOT UNDERSTAND WHY THE PAINT WOULD FADE AND PEEL LIKE IT HAS. TO TOP IT OFF, THE VEHICLE WAS KEPT IN AN INSIDE STORAGE FACILITY FOR THREE YEARS WHILE I WAS STATIONED IN JAPAN. I REALLY FEEL THAT HONDA NEEDS TO STAND BY ITS PRODUCTS AND RESTORE THE QUALITY THAT THEIR NAME WAS BUILT UPON.

Air Bags
Filed Aug 24, 2015135,000 milesCA

I RECEIVED A RECALL NOTICE FROM HONDA SAYING "...HAVE YOUR VEHICLE'S DRIVER'S FRONT AIRBAG INFLATOR REPLACED, AT NO COST TO YOU." THIS IS PART OF NHTSA RECALL 14V-351 I GO TO THE DEALER - KEN HARVEY'S DUBLIN HONDA AND THEY SAY THEY WILL INSPECT THE AIR BAG AND IF IT IS NOT A TANAKA INFLATOR, THEN IT WILL NOT BE REPLACED. I SHOW THEM THE RECALL NOTICE SAYING IT WOULD BE REPLACED. THE SERVICE REP SAID THAT PER HONDA, THEY ONLY INSPECT AND IF IT IS NOT A TANAKA, THEN IT WILL NOT BE REPLACED. EITHER AMERICAN HONDA MOTOR AND OR THE NHTSA SHOULD CLARIFY THIS RECALL NOTICE. HONDA KNOWS EXACTLY WHICH CAR I HAVE AND SHOULD KNOW WHICH INFLATOR I HAVE. THE RECALL NOTICE SAYS THEY WILL REPLACE IT, BUT THEY NOW CLAIM IT IS NOT A TANAKA INFLATOR AND THEY WILL NOT REPLACE IT.

Suspension
Filed Aug 8, 201525,600 milesNY

DURING LAST YEAR NY STATE INSPECTION, A TECHNICIAN SAID, THE TWO FRONT STRUT WAS LEAKED; LATER ON WHEN I AM DRIVING THE CAR, I CAN HEAR A NOISE AND FEEL IT UNCOMFORTABLE AND UNSAFE. SO THIS YEAR INSPECTION IN PEP BOYS (STORE ID # 1072), I WAS ASKED TO REPLACE THE TWO, BY MONROE PART # 71433/71434, $204.39 PER UNIT.

Air Bags
Filed Aug 7, 2015TN

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V370000 (AIR BAGS), NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS), AND NHTSA CAMPAIGN NUMBER: 12V136000 (EXTERIOR LIGHTING). THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART NEEDED FOR REPAIR WAS UNAVAILABLE AND THAT THE VEHICLE WOULD NEED TO BE INSPECTED PRIOR TO THE PART ORDER BEING PLACED TO THE MANUFACTURER. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Unknown or Other
Filed Aug 6, 2015230,000 milesOK

THE ACCELERATION IS STICKING AND THE SPEED WILL DROP TO 0 IF CLIMBING UP A HILL USING CRUISE CONTROL.

Power Train
Filed Aug 4, 2015121,426 milesMA

WITHOUT ANY WARNING OR SYMPTOMS THE ENGINE LIGHT CAME ON AND STAYED ON. DEALER DETERMINED TRANSMISSION HAS FAILED, BASED ON DTC CODES: P0700 A/T SYSTEM P0730 INCORRECT GEAR RATIO DEALER SAYS TRANSMISSION NEEDS TO BE REPLACED AT A COST OF (WITH A USED TRANSMISSION WITH 89,000 MILES ON IT A A SIX MONTH/6000 MILE WARRANTY) $2,700 INSTALLED. I DECLINED. CAR SEEMS TO BE RUNNING FINE BUT ENGINE WARNING LIGHT REMAINS ON, CAUSING MA VEHICLE SAFETY INSPECTION FAILURE AND I NOW HAVE 60 DAYS TO REPAIR IT OR TAKE IT OFF THE ROAD. THE PROBLEM WITH HONDA TRANSMISSIONS SEEMS TO BE ENDEMIC, BUT A SECRET. OTHERS HAVE FARED MUCH WORSE WITH TRANSMISSION FAILURES ON THE ROAD.

Air BagsCrash1 injured
Filed Jul 14, 2015FL

BELTED DRIVER OF A 2002 HONDA CIVIC AT 30 MPH, REAR-ENDED ANOTHER VEHICLE AND THE FRONTAL AIRBAG DID NOT DEPLOY UNTIL AFTER THE ACCIDENT. DRIVER HIT HER HEAD ON STEERING WHEEL, HIT CHIN WHERE HORN IS. SUSTAINED BUMP ON HEAD. BURN ON ARM FROM BAG DEPLOYMENT AND NECK STRAIN. KNEE HIT THE DASH RESULTING IN STITCHES. UPDATED 09/15/15*LJ UPDATED 11/16/2017*CN

Air Bags
Filed Jul 14, 2015101,683 milesTN

I TOOK VEHICLE FOR AIR BAG INFLATOR RECALL, DRIVER SIDE AND PASSENGER SIDE, AT AUTONATION HONDA 385, IN MEMPHIS, TN. THEY HAVE DONE THIS WORK ON JUNE, 23, 2015. BUT DEALER STATES NEW SRS UNIT NEEDED AT MY COST OF ABOUT $ 800.00, OTHERWISE AIRBAG IS NOT GOING TO COME OUT AT THE TIME OF ACCIDENT . I CALLED HONDA, HEADQUATER, THEY REFUSE TO REPLACE SRS UNIT. I AM STILL AT SAFETY RISK OF DRIVING VEHICLE IF AIR BAG IS NOT GOING TO WORK. I FILL THE ISSUE OF AIR BAG AND SRS UNIT BOTH ARE CONNECTED TO EACH OTHER FOR AIR BAG TO WORK AT THE TIME OF ACCIDENT, AND HONDA SHOULD REPLACE SRS UNIT ALSO UNDER SAFETY RECALL WITH AIR BAG REPLACEMENT CAMPAIGN.

Air Bags
Filed Jul 9, 201550,000 milesFL

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. MA 10/5

Electrical System
Filed Jul 9, 2015300,000 milesLA

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT THE PASSENGER SIDE LOW BEAM HEADLIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE HEAD LAMP AND FUSE. THE FAILURE RECURRED AFTER THE REPAIR. IN ADDITION, AN UNKNOWN WARNING INDICATOR ILLUMINATED AND THE AIR CONDITIONER BECAME INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300,000. MA 09/25 UPDATED 11/08/2017*CN

Power Train
Filed Jul 8, 2015115,000 milesMD

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. WHILE DRIVING AT 25 MPH, AN ABNORMAL NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE WHEN SHIFTING GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.

Power Train
Filed Jun 26, 2015130,000 milesCA

I WAS DRIVING ON THE FREEWAY GOING ABOUT 30 MPH IN MODERATE TRAFFIC WHEN THE CAR STOPPED RESPONDING TO MY GAS PEDAL AND THE RPMS JUST STARTED TO SPIKE UP. THIS PUT ME IN A DANGEROUS SITUATION AND THE CAR BEHIND ME ALMOST REAR ENDED ME BUT SWERVED AWAY. LUCKILY MY CAR MANAGED TO GLIDE TO THE RIGHT SHOULDER AND OUT OF HARM'S WAY. AFTERWARD I HAD TO GET MY CAR TOWED. I WAS QUOTED AT VARIOUS DEALERSHIPS THAT THE REPAIR WOULD BE EXCESS OF 3000, SO NOW I'M STUCK WITH REPAIRS THAT EXCEED THE VALUE OF MY CAR. APPARENTLY, HONDA DIDN'T DO A GOOD JOB OF CREATING A RELIABLE TRANSMISSION.

Air Bags
Filed Jun 26, 2015CO

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V320000 (AIR BAGS) AND 15V370000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jun 9, 201592,000 milesFL

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE STALLED AND UNKNOWN WARNING LIGHTS FLICKERED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE RELAY SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

Air Bags
Filed Jun 6, 201579,000 milesAZ

I CONTACTED MY LOCAL HONDA DEALER IN ORDER TO MAKE AN APPOINTMENT TO GET TAKATA AIR BAGS REPLACED. I WAS PREVIOUSLY INFORMED BY HONDA THAT MY CAR WAS INCLUDED IN THE TAKATA AIR BAG RECALL AND I DID A SEARCH OF YOUR WEBSITE USING MY VIN NUMBER AND CONFIRMED THAT MY CAR WAS PART OF THE RECALL. WHEN I SPOKE WITH THE LOCAL HONDA DEALERSHIP, THEY SAID I HAD TO HAVE SOME PAPERWORK THAT WOULD HAVE BEEN SENT BY HONDA IN ORDER TO HAVE THE AIR BAGS REPLACED. WHEN I TOLD THEM I NO LONGER HAVE THE PAPERWORK, THEY STATED THAT THERE IS NOTHING THEY CAN DO AND THEY WILL NOT REPLACE THE AIRBAGS. I AM AFRAID TO DRIVE THE CAR BUT I NEED IT TO GET TO WORK. CAN YOU HELP RESOLVE THIS? THE HONDA DEALER CONTACT INFORMATION: CHAPMAN HONDA 4646 E. 22ND ST TUCSON, AZ.85711 520-445-4024

Air BagsCrash1 injured
Filed May 29, 2015178,000 milesNC

TL* THE CONTACT OWNED A 2002 HONDA CIVIC. WHILE THE CONTACT'S VEHICLE WAS STOPPED, A SECOND VEHICLE CRASHED INTO THE REAR BUMPER PUSHING THE VEHICLE INTO A THIRD VEHICLE AND CAUSED SIGNIFICANT DAMAGE TO THE FRONT END. DURING THE INCIDENT, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED BUT THE FRONT DRIVER SIDE AIR BAG DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE NECK, BACK, LEFT ARM, BOTH KNEES, AND BRUISING OF THE CHEST. MEDICAL ATTENTION WAS REQUIRED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000.

Air Bags
Filed May 12, 2015104,000 milesFL

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. WHILE PARKED, THE VEHICLE WAS NOT ABLE TO START UP AFTER NUMEROUS ATTEMPTS. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RELAY PART NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

Air Bags
Filed May 7, 2015KY

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed May 6, 2015MD

2002 HONDA ACCORD. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP WITH DRIVER AND PASSENGER AIRBAG INFLATOR RECALL NOTICE REPAIRS. *SMD THE CONSUMER STATED THE INFLATORS WERE REPLACED ON APRIL 11, 2015.*JB

Air BagsCrash1 injured
Filed Apr 20, 2015AL

FOR EVERYONE WONDERING IF THE SRS SENSOR IS SOMETHING THAT NEEDS TO BE RECALLED.. I WILL TELL YOU YES!! I BOUGHT MY 2002 CIVIC NEW AND IN AUGUST 2003 I TOTALED OUT MY CAR. NEITHER AIR BAG DEPLOYED AND MY SEAT BELT (WHICH I USE TO BELIEVE IN) RELEASED WHILE MY CAR FLIPPED SEVERAL TIMES AND I WAS EJECTED. SINCE MY SEATBELT RELEASED IN THE MIDDLE OF FLIPPING SOMEHOW WRAPPED AROUND AND CUT AND BURNED MY ARM. MY ARM WAS ALMOST AMPUTATED 3/4 OF THE WAY. THANK GOD FOR THE 2 INCHES AND MY AMAZING DOCTORS I WAS ABLE TO KEEP MY ARM AFTER SIX SURGERIES INCLUDING PLASTIC SURGERY. MY ARM WAS ALSO BROKE. I NOW HAVE RADIAL NERVE DAMAGE WHICH MEANS I CAN NOT OPEN AND CLOSE MY HAND ALONG WITH LIMP WRIST. ALSO BOTH HIPS WERE FRACTURED ALONG WITH MY PELVIC.DUE TO THE LACERATIONS FROM MY SEAT BELT AN ARTERY WAS CUT WHERE I LOST ALOT OF BLOOD AND WAS TOLD I WAS TOUCH AND GO AT THE TIME AND WERE NOT SURE IF I WAS GOING TO MAKE IT, AFTER BLOOD TRANSFUSIONS AND SURGERIES I AM BEYOND THANKFUL TO BE HERE TODAY. AT THE AGE OF 25 I WAS PUT ON DISABILITY AND ALSO HAD TO FILE BANKRUPTCY DUE TO I HAD OVER 100K IN MEDICAL BILLS. FOR THOSE OF YOU THAT ARE HAVING PROBLEMS WITH THIS PLEASE GET IT FIXED IT COULD MEAN MORE THAN YOU KNOW. I REFUSE TO EVER BUY A HONDA AGAIN 10 YEARS LATER THEY NOW SAY THERE ARE PROBLEMS WITH THIS CAR. I HATE HONDA CORP WITH EVERYTHING IN ME. I WILL NEVER BE ABLE TO PLAY CATCH WITH MY CHILDREN AND WILL NEVER REMEMBER WHAT ITS LIKE TO JUST DO EASY TASKS THAT NOW TAKES ME HOURS. THAN

Air Bags
Filed Apr 17, 2015NC

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air BagsCrash1 injured
Filed Apr 14, 201580,000 milesGA

I WAS ON MY WAY HOME FROM WORK AND I HAD A HORRIBLE CAR ACCIDENT I HIT A 80,000 LB STEEL TRUCK MY AIR BAGS DEPLOYED SO HARD IT BROKE MY STERNUM COME UP HIT MY CHIN BUSTING IT OPEN AND CHIPPING MY FRONT TOOTH. IT ALSO BROKE MY SHOULDER IN 3 PLACES FROM THE SEAT BELT AND AIR BAG TOGETHER. I HAVE BAD INJURIES FROM THE ACCIDENT AND CANNOT WORK FOR A YEAR OR MORE. *TR

Vehicle Speed ControlCrash
Filed Apr 13, 201587,000 milesWA

ON MY RETURN HOME FROM WORK AS I SLOWLY CAME TO MY DRIVEWAY CAR SUDDENLY ACCELERATED ON ITS OWN TRIED TO BRAKE TO STOP THE BRAKES DID NOT HELP CAR HIT THE GARAGE DOOR THAT WAS CLOSED STILL SPEEDING INSIDE THE GARAGE LIKE WILD BULL. THERE WAS AN OLD MERCEDES BENZ AND A MOTORCYCLE INSIDE THE GARAGE AMONG OTHER STORED GOODS THAT STOPPED THE CAR MOVING ANY FURTHER IF THE MERCEDES WAS NOT THERE I WOULD HAVE BEEN KILLED BY HITTING THE CONCRETE WALL OF THE GARAGE. THERE IS LOTS OF DAMAGE AT THIS TIME IN MY GARAGE AND LOTS OF DEDUCTIBLES I HAVE TO PAY TO GET THINGS FIXED, FOR SOMETHING OF NO FAULT OF MINE. I AM SO GLAD IT DID NOT HAPPEN BEFORE FEW MINUTES WHEN I WAS STILL ON THE ROAD AT A TRAFFIC HOUR AFTER WORK BETWEEN 6 TO 7 PM ON FRIDAY APRIL 10TH. DURING THIS ACCIDENT MY GARAGE FILLED WITH SMOKE I WAS TERRIFIED THINKING OF FIRE HAZARD NEXT I THREW MYSELF OUT OF THE CAR THEN CAME AND TURNED OFF THE CAR CALLED FIRE DEPARTMENT THEY CAME AND SAW THE GARAGE FULL OF SMOKE BUT THANKFULLY NO FIRE HAZARD. I AM LUCKY THIS DID NOT HAPPEN ON THE ROAD AND I AM THANKFUL I AM ABLE TO REPORT THIS SO SOMEONE ELSE WILL NOT GO THROUGH SOMETHING LIKE THIS. *TR

Air Bags
Filed Apr 9, 2015CA

TL* THE CONTACT OWNS 2002 HONDA CIVIC. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Mar 26, 2015145,000 milesWA

I BELIEVE THAT AMERICAN HONDA AND DICK HANNAH HONDA OF VANCOUVER WA HAS FAILED AND IS UNABLE TO REMEDY THE DEFECT IN MY CAR, W/OUT CHARGE, WITHIN A REASONABLE PERIOD OF TIME FROM THE FIRST TIME I CONTACTED THEM ( MORE THAN 60 DAYS) THIS IS A RECALLED AIRBAG THAT THE DEALER HAS STATED THAT WILL TAKE THEM AT LEAST 3 MONTHS TO GET THE PARTS IN. *TR

Air Bags
Filed Mar 17, 2015IL

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V136000 (EXTERIOR LIGHTING), 14V351000 (AIR BAGS), AND 14V349000 (AIR BAGS). THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air BagsCrash1 injured
Filed Mar 16, 201520,000 milesNY

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. WHILE DRIVING AT 18 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE PRECEEDING VEHICLE AT A TRAFFIC LIGHT. THE CONTACT STATED THAT THE SNOWY ROAD CONDITIONS WERE A MAJOR FACTOR THAT CONTRIBUTED TO THE CRASH. THE AIR BAGS DID NOT DEPLOY AND THE DRIVER SIDE SEAT BELT DID NOT PROPERLY ENGAGE AT THE TIME OF IMPACT. THE CONTACT SUSTAINED INJURIES TO THE NOSE, MOUTH, FACE, AND HEAD, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Air Bags
Filed Mar 2, 2015DE

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/6/15*CN UPDATED 04/09/15*JB

Power Train
Filed Feb 27, 2015128,000 milesMN

TRANSMISSION FAILED WITHOUT ANY WARNING SIGNS ON 2001 HONDA CIVIC. MANY OTHER USERS HAVE HAD SAME ISSUE. *TR

Seats
Filed Feb 23, 2015CA

THE SRS LIGHT HAS BEEN CONSTANTLY ON. THE DEALER SAYS IT IS NOT THE RESULT OF FAILED SEAT BELTS OR AIRBAGS. POSSIBLE FAULT IS THE COMPUTER. I DO NOT FEEL THAT THE COMPUTER FAILURE IS AS A RESULT OF ANYTHING I HAVE DONE. IT HAS BEEN ON FOR MANY YEARS. I DO FEEL THE RESPONSIBILITY RESTS WITH THE CORPORATION TO PRODUCE A CAR THAT DOES NOT EXHIBIT THIS BASIC DYSFUNCTION.

Air Bags
Filed Feb 20, 2015NJ

TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS), WHICH INCLUDED THE PASSENGER SIDE AIR BAG, WAS RECEIVED IN JANUARY OF 2015. AFTER CONTACTING THE DEALER, THE CONTACT WAS INFORMED THAT THE DRIVER SIDE AIR BAG WAS ALSO DEFECTIVE AND NEEDED TO BE REPLACED. THE PARTS NEEDED TO REMEDY THE FAILURE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Exterior Lighting
Filed Feb 18, 2015130,000 milesGA

MY PASSENGER HEAD LIGHT IS OUT AGAIN. IT HASN'T HAPPENED IN A YEAR BUT IN THE PAST BOTH LAMPS HAVE WENT OUT MULTIPLE TIMES. I SAW THERE WAS A "SILENT " RECALL ON THE HEAD LIGHTS IN 2012, HOW DO I FIND OUT IF THIS IS THE PROBLEM? I'M THE ONLY OWNER. *TR

Air Bags
Filed Feb 11, 2015140,000 milesCA

THIS CAR HAS A RECALLED TAKATA AIRBAG. I FIRST CONTACTED THE DEALERSHIP IN OCTOBER AND HAVE BEEN WAITING FOR THE PASSENGER SIDE REPLACEMENT AIRBAG FOR 4 MONTHS AND HONDA HAS NOT RELEASED ANY PARTS. IS THERE ANY WAY YOU CAN HELP US? THIS IS A FIRST CAR FOR MY TEENAGE SON AND WE ARE OBVIOUSLY VERY CONCERNED THAT ALTHOUGH THIS ACCIDENT MIGHT BE RARE, THE OUTCOME WOULD BE DEVASTATING. *TR

Seats
Filed Feb 9, 20155,000 milesFL

TL*THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE DRIVER'S SEAT MOVED FORWARD INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ADJUSTER BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

Air Bags
Filed Feb 5, 2015FL

I HAVE A 2002 HONDA CIVIC SI AND I LIVE IN WETLANDS IN FL. I HAVE NEVER RECEIVED A RECALL FOR AIRBAGS AND I CALLED HONDA TO FIND OUT WHY NOT AND WHAT COMPANY MADE THE AIRBAGS. THEY STATED THAT THERE IS NO WAY TO ACCESS EITHER INFORMATION AND THEREFORE THEY COULD NOT HELP ME. THEY OFFERED NO ROUTE TO ADDRESS MY CONCERNS. *TR

Structure › Body
Filed Feb 5, 2015160,000 milesCA

CAR'S CLEARCOAT HAS BEEN FLAKING OFF THE ROOF AND THE TRUNK LID. IT FIRST STARTED WITH DISCOLORATION (LIGHTENED BLOTCHES) IN JUNE OF 2010 (8 YEARS AFTER PURCHASED NEW). CURRENTLY (FEB., 2015), 30% OF THE CLEARCOAT ON THE ROOF, AND 10% ON THE TRUNK LID HAVE FLAKED OFF. THE CAR HAS NEVER BEEN EXPOSED TO SNOW, ONLY TO CA CLIMATE. I'VE READ THAT THE CLEARCOAT ISSUE IS COMMON WITH HONDA AUTOMOBILES SINCE THE LATE 1990'S. I ALSO HAVE A 1993 ACURA LEGEND (236K MILES) THAT WAS EXPOSED TO THE EXACT SAME CLIMATE CONDITIONS, BUT THE CLEAR COAT ON IT IS STILL IN EXCELLENT CONDITION. BOTH CARS ARE MAINTAINED THE SAME WAY. ALL MY CARS ARE WELL MAINTAINED ABOVE & BEYOND WHAT THE MANUAL RECOMMENDED. I THINK I'M FAIRLY KNOWLEDGEABLE ABOUT CARS IN GENERAL (MECHANICAL, TECHNOLOGY, INDUSTRY TREND, ..ETC) BECAUSE I READ ABOUT IT AS A ROUTINE EVERYDAY, JUST LIKE MOST PEOPLE READ THE NEWS EVERYDAY. BASED ON THE COLLECTIVE INFORMATION I'VE READ IN THE LAST DECADE, I BELIEVE THE CLEARCOAT DEGRADATION FOR THE CAR YEARS COINCIDED WITH HONDA'S SWITCHED OVER TO THE USE OF MORE ENVIRONMENTAL FRIENDLY PAINT (I.E. WATER BASED PAINT) IN THE LATE 1990'S OR EARLY 2000'S. ON MY OWN CIVIC, THE CLEARCOAT FLAKES BECOME VERY SOFT (ALMOST GEL-LIKE) WHEN WET FROM WASHING. I DON'T THINK THIS IS A SAFETY RELATED ISSUE. IT WAS A MANUFACTURING DECISION HONDA MADE WHICH PROVED TO BE LESS DURABLE. HONDA SHOULD BE CALLED OUT OF IT. *TR

Steering
Filed Feb 2, 2015140,000 milesCA

TL*THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE WAS MAKING AN ABNORMAL NOISE AND THE STEERING WHEEL VIBRATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE BRAKES FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Jan 26, 201557,415 milesMD

I BROUGHT MY 2002 CIVIC TO BEL AIR HONDA (1800 A BELAIR RD, FALLSTON, MD) ON NOVEMBER 1, 2014 TO ADDRESS RECALLS TO THE FRONT AND PASSENGER SIDE AIRBAGS. I WAS TOLD THAT PARTS HAD BEEN ORDERED PRIOR TO MY APPOINTMENT. AFTER MY SERVICE APPOINTMENT, I WAS TOLD THAT THE PARTS IN FACT WERE NOT IN STOCK AND WOULD BE REORDERED, AND I WOULD BE CONTACTED WHEN THE PARTS ARRIVED. OVER 60 DAYS LATER, ON JANUARY 26, 2015, I RECEIVED NEW RECALL NOTICES FOR THESE PROBLEMS. UPON CALLING THE DEALERSHIP, I LEARNED THAT THE PARTS HAD NEVER BEEN ORDERED. THE PARTS HAVE ALLEGEDLY BEEN RE-ORDERED BUT AT THIS TIME THE CAR HAS STILL NOT BEEN REPAIRED. *TR

Seat Belts
Filed Jan 21, 2015181,000 milesVA

THE SRS AIRBAG LIGHT IS ALWAYS ON, THE SEAT BELT BUCKLE IS SENSING EXCESSIVE RESISTANCE IN THE SQUIB FOR THE PRETENSIONER. WE HAVE REPLACED THE SEAT BELT BUCKLE ONCE ALREADY, AND IT FAILED AGAIN. SO THE SRS AIRBAG LIGHT IS ON WHICH MEANS MY AIRBAGS WILL NOT GO OFF IF INVOLVED IN AN ACCIDENT. IS THIS A SAFETY ISSUE? I SEE IT AS A SAFETY ISSUE AND HONDA WILL NOT DO ANYTHING TO FIX THE PROBLEM. CAN YOU PLEASE LET ME KNOW IF THIS IS AN ISSUE HONDA SHOULD BE MADE TO REPAIR? *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Honda Civic → · Every Civic year → · How the figures are calculated →