VEHICLE WAS INVOLVED IN A REAR END COLLISION. AND ONLY THE PASSENGER'S SIDE AIR BAG DEPLOYED. *AK
2002 Honda Civic complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
WHILE DRIVING BETWEEN 45 TO 55-MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND DRIVER'S AIR BAG DID NOT DEPLOY. NO AIR BAG WARNING LIGHT APPEARED PRIOR TO THE CRASH. DRIVER WAS WEARING THE SEAT BELT. *AK
AFTER STARTING VEHICLE AIR BAG LIGHT ILLUMINATED AND STAYED LIT THE REMAINDER OF THE TIME THAT VEHICLE WAS OPERATED. CONSUMER TOOK VEHICLE TO DEALER FIVE TIMES, BUT PROBLEM WAS NOT RESOLVED. DEALER TOLD CONSUMER IF PROBLEM HAPPENED AGAIN THEY WOULD UNPLUG THE AIR BAGS. *AK
WHILE DRIVING, THE CONSUMER MADE A LEFT TURN AND WAS HIT HEAD ON BY ANOTHER VEHICLE. UPON IMPACT, THE LEFT FRONT AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED A BROKEN NECK AND WAS HOSPITALIZED. *AK *NLM *TT *JB DRIVER WAS WEARING HER SEATBELT. THE FRONT PASSENGERS SEAT WAS UNOCCUPIED. MAKING A TURN AT 15 MPH THE VEHICLE WAS HIT ON THE DRIVER'S SIDE FRONT. THE DRIVER IS 5FT TALL AND SUSTAINED A BROKEN STERNUM AND BROKEN NECK FROM CRASH. WILL FAX PHOTOS OF THE CRASHED VEHICLE. THE 80 YEAR OLD DRIVER DID NOT STRIKE THE STEERING WHEEL. THE STERNUM FRACTURES ARE BELIEVED TO BE THE RESULT OF THE SEAT BELT LOCKING UP DURING THE EVENT.CW *TT *JB
ON MAKING RIGHT HAND TURNS, VEHICLE HAS BEGUN TO MAKE CLATTERING NOISES FROM UNDERNEATH THE VEHICLE. THE SERVICE DEALER, HERITAGE HONDA - TOWSON MARYLAND, HAS TOLD ME THAT IT IS A TRANSMISSION PROBLEM AND THAT THEY WILL HAVE TO ORDER PARTS TO REPLACE REVERSE GEAR. THE VEHICLE NOW HAS 13,000 MILES ON IT. IN DECEMBER OF 2002, WITHIN 600 MILES OF PURCHASING THE CAR, THE DEALER HAD TO REPLACE MAIN SHAFT BEARINGS IN THE TRANSMISSION BECAUSE OF CLATTERING NOISES IN 1ST AND 2ND GEAR. WHEN I HAVE ASKED FOR A VEHICLE HISTORY REPORT, I HAVE ALSO FOUND THAT THE HONDA DEALER I PURCHASED THE VEHICLE FROM , HERITAGE HONDA - WESTMINSTER, MARYLAND , HAD ALREADY REPLACED 5TH GEAR IN THE VEHICLE BEFORE I EVER PURCHASED THE CAR, WHEN IT HAD JUST 10 MILES ON IT. THE VEHICLE HISTORY SHOWS THAT THE GEARS HAD BEEN FOUND TO BE "CHEWED UP" AT THAT TIME. AS OF TODAY, HONDA HAS NOT AGREED TO REPLACE THE ENTIRE TRANSMISSION, BUT SEEMS ONLY TO BE WILLING TO REPLACE PART BY PART AS THEY FAIL. *LA
THE SUSPENSION OF THIS VEHICLE HAD BEEN LOWERED BY DEALERSHIP,RESULTING IN STEERING PROBLEMS. THE ABILITY TO MAKE TURNS WERE MORE DIFFICULT THAN NORMAL. TIRES SQUEALED WHEN TURNING CORNERS. ALSO, ALTERED HEADLIGHTS, WHICH CAUSED BULBS TO BREAK. *AK
WE HAVE A 2002 HONDA CIVIC LX AUTOMATIC AND A 2003 HONDA CIVIC LX MANUAL. ON BOTH CARS, THE FUEL GAUGE IS HIGHLY INACCURATE; THE LOW FUEL LIGHTS ILLUMINATE IN AN UNPREDICTABLE MANNER AND THE FUEL GAUGES WILL FLUCTUATE TO THE POINT THAT WE ARE UNABLE TO TRUST THE READING WHEN BELOW 1/4 OF A TANK. *LA
FUEL GAUGE SHOWS "EMPTY" WHEN THERE ARE 3+ GALLONS IN THE TANK
MY COMPLAINT IS REGARDING THE FRONT LEFT (DRIVER'S SIDE) STRUT ON A 2002 HONDA CIVIC EX COUPE. AFTER A TRIP TO THE DEALERSHIP FOR A ROUTINE OIL CHANGE THE SERVICE ATTENDANT NOTIFIED ME OF THE FRONT LEFT STRUT LEAKING OIL AND NEEDED TO BE REPLACED. WITH AS FEW MILES AS THE VEHICLE HAS ON IT I FEEL SOMETHING LIKE THIS SHOULD NOT FAIL. MY CONCERN IS THE NOTICEABLE TIRE MOVEMENT WHEN DRIVING AT HIGHER SPEEDS AND ON ROUGH SURFACES. HONDA'S FIX FOR THE PROBLEM IS REPLACING THE STRUT WITH THE EXACT SAME STRUT WHICH NUMBEROUS FAILURES HAVE OCCURED. IN MY OPINION IT IS A MATTER OF TIME BEFORE THIS CAUSES AN ACCIDENT DUE TO LOSS OF CONTROL OF THE VEHICLE. *AK
FRONT LEFT STRUT FAILURE. *AK
PROBLEMS WITH 2002 HONDA CIVIC TRANSMISSION.*MR WHEN THE VEHICLE WAS ON A SMALL SLOP, IT MOVED FORWARD ALL THE WAY WITH THE GEAR SHIFT IN REVERSE. WHEN THE VEHICLE WAS FACED UPHILL, THE VEHICLE ROLL BACK ALL THE WAY WITH THE GEAR SHIFT IN DRIVE, THE CONSUMER BELIEVED THE VEHICLE SHOULD STAY STILL IF THE GAS WAS NOT BEING APPLIED. *PH *JB
SRS INDICATOR LIGHT CAME ON AND REMAINED ON. TOOK IT TO DEALERSHIP TO FIX PROBLEM, PROBLEM REMAINED FIXED FOR ABOUT 7 DAYS THEN RECURRED. TOOK IT BACK TO DEALERSHIP REPAIR LASTED FOR ABOUT 1 MONTH THEN RECURRED. AGAIN TOOK IT TO DEALERSHIP AND REPAIR LASTED ONLY A FEW HOURS. CALLED HONDA COMPANY AND WAS TOLD THAT THERE WERE NO RECALLS BUT TO TAKE IT BACK TO DEALERSHIP AND IF IT RECURRED TO AGAIN CALL COMPANY TO FILE COMPLAINT. ON 4TH VISIT DEALERSHIP GOT INFORMATION FROM COMPANY AND REPAIRED IN A DIFFERENT MANNER, THIS OCCURRED 5/03. HAVE NOT HAD PROBLEM SINCE, HOWEVER HAVE READ NUMEROUS COMPLAINTS THAT AIRBAGS HAVE NOT DEPLOYED IN ACCIDENTS WITH THIS VEHICLE, WHICH IS A CAUSE OF GREAT CONCERN SINCE THIS VEHICLE IS DRIVEN BY MY DAUGHTER TO COLLEGE. WE DID HAVE A MINOR COLLISION AT 7 MPH IN 2/02 AND THE AIRBAGS DID NOT DEPLOY, HOWEVER I JUST ASSUMED IT WAS BECAUSE OF THE LOW RATE OF SPEED BUT NOW I AM CONCERNED THAT THEY MAY POSSIBLY BE DEFECTIVE.
VIBRATION IN STEERING WHEEL 14 SERVICE REPAIR ATTEMPTS FROM NEW MOLDY MUSTY MOLDY SMELL COMING FROM AIR CONDITIONER A/C VENTS MAKES ME COUGH .1 SERVICE REPAIR ATTEMPT HAZY, FILM ON REAR WINDOW IMPAIRS VISIBILITY. 2 SERVICE REPAIR ATTEMPTS (FROM NEW). RADIO HISSING AND STATIC WHEN REAR WINDOW DEFROSTER, IS ON 5 SERVICE ATTEMPTS (FROM NEW). *AK PREMATURE WEAR OF SEAT UPHOLSTERY LOOSE ELECTRICAL ACCESSORY OUTLET ON DASH 1 SERVICE REPAIR ATTEMPT (FROM NEW) ORIGINAL FLOOR MAT WORE THROUGH COMPLETELY IN LESS THAN ONE YEAR NOISY DRIVERS SEAT TEAR IN CARPET UNDER DRIVER'S SEAT 1 SERVICE REPAIR ATTEMPT (FROM NEW) PAINT UNERCOAT HANGING FROM BOTTOM OF CAR 1 SERVICE REPAIR ATTEMPT (FROM NEW) NOISY CLUTCH PEDAL TSB 02002 TWO SERVICE REPAIR ATTEMPTS RESOLVED AT 2ND SQUEAK RATTLE IN DASH
MY SRS INDICATOR LIGHT COMES ON WITH ERROR CODE 15-3, WHICH EFFECTIVELY TURNS OFF MY AIR-BAGS ON MY 2003 CIVIC EX. I'VE BEEN TO THE DEALERSHIP FOR WHAT IS NOW THE THIRD TIME. THE FIRST TIME THEY RESET THE FRONT PASSENGER SIDE OPDS UNIT. THE SECOND TIME THEY REPLACED THE OPDS UNIT AND NOW FOR THE THIRD TIME THEY ARE GOING TO REPLACE IT AGAIN. IN THE MEANTIME I HAVE TO DRIVE A $20,000 VEHICLE WITH AIRBAGS THAT DON'T WORK. MECHANIC BLAMED ELECTRICAL INTERFERENCE, BUT I DON'T HAVE A CELL PHONE OR LAPTOP OR ANYONE SITTING IN THE FRONT-SIDE PASSENGER SEAT THAT HAS CAUSED THE TRIP. IT SEEMS TO ME THAT THE CAR DOES NOT MEET ITS DESIGN SPECS. AND IS A LEMON. AND WHOEVER HEARD OF NOT BEING ABLE TO TAKE A CELL PHONE IN A CAR ? *PH
WHEN USING THE LIGHTER PLUG VEHICLE'S SRS SENSOR LIGHT STAYS ON. DEALER NOTIFIED. *AK
FUEL GAUGE INDICATOR FAULTY. SOMETIME IT SHOWS AT HALF FULL. WHEN YOU STOP THE CAR AND RESTART IT BACK AT A LATER TIME, IT SHOWS EMPTY WITH YELLOW FUEL LIGHT "ON", ALTHOUGH THERE IS STILL HALF TANK FUEL LEFT. UPON SHUTTING OFF AND RESTART AGAIN, THE FUEL GAUGE THEN SHOWS HALF FULL. WE THOUGHT THIS WAS A ONE TIME ERROR, BUT PROBLEM CONTINUE TO OCCUR FOR A MONTH. TOOK TO RIGHT HONDA SCOTTSDALE (THE DEALER WHERE I BOUGHT THE CAR). THEY TOLD ME THAT THEIR DIAGNOSTIC CANNOT DUPLICATE ERROR AND PROBABLE CAUSE IS ENGINE MANAGEMENT SYSTEM OR FUEL GAUGE IS FAULTY. I ASK THEM IF THEY COULD REPLACE THE PARTS TO IDENTIFY FACTOR AND ELIMINATE THE ISSUE BUT THEY SAY NO. AS LONG THEY COULD NOT DUPLICATE THE PROBLEM, THEY CANNOT DO ANYTHING. TO MAKE THE MATTER WORSE, THERE WAS ALMOST NO GAS LEFT BY THEN. WE ASK IF THEY COULD FILL UP THE GAS TANK, EVEN A GALLON WOULD DO AND THE ANSWER IS NO. RIDICULOUS! WHAT HAPPENED IF I AM IN THE MIDDLE OF THE HIGHWAY AND RUN OUT OF GAS, ALTHOUGH THE GAUGE SHOWS I HAVE PLENTY OF GAS? WHAT HAPPENED IF I AM IN AN EMERGENCY SITUATION AND MY CAR RUN OUT OF GAS? I PAID $18,000 FOR MY 2002 CAR FOR WHAT IS WORTH. DISGRACEFULLY, THE SERVICE DEPARTMENT REALLY NOT CUSTOMER ORIENTED AND THEY DON'T LISTEN TO WHAT CUSTOMER IS COMPLAINING ABOUT. CUSTOMER DON'T HAVE TIME TO DEAL WITH CAR PROBLEM. CUSTOMER DON'T GO TO SERVICE DEPARTMENT IF NOT OF TWO REASON I.E. HAVE AN ISSUE OR SCHEDULED SERVICE. THIS CAR IS ONLY LESS THAN A YEAR OLD WITH 10,500 MILES ON IT. WHAT IS THE U
CAR LEAKS OIL. *AK
ORIGINAL EQUIPMENT TIRES ON 2002 HONDA CIVIC. WITH JUST UNDER 16,000 MILES, MOSTLT HIGHWAY, THE TIRE TREAD IS WORN OFF. THE TIRES HAVE BEEN ROTATED 3 OR 3 TIMES, AND INFLATION CHECKED REGULARLY.*AK
CREAK NOISE FROM THE REAR OF THE CAR AND A LOUD NOISE FROM LEFT FRONT. HONDA DEALER SAID MCPHERSON STRUTS WERE LEAKING OIL. *TT
WHEN THE BRAKES WERE APPLIED, THE PEDAL TRAVELED TO THE FLOOR AND A NOISE WAS HEARD. *JB
THE VEHICLE WAS INVOLVED IN A HEAD-ON COLLISION TRAVELING APPROXIMATELY 30 MPH, BUT NEITHER THE DRIVER OR PASSENGER AIR BAGS DEPLOYED. *NLM
WHILE DRIVING, THE VEHICLE SUDDENLY VEERED TO THE RIGHT, WHICH CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HIT A GUARD RAIL. *JB
I WAS HEARING NOISES THE PASSENGER SIDE OF MY 2002 HONDA CIVIC. I TOOK TO HERITAGE HONDA IN WESTMINSTER, MD TO HAVE THEM CHECK IT OUT. THE DEALERSHIP INFORMED ME THE PASSENGER SIDE STRUT WAS DEFECTIVE AND HAD TO BE REPLACED. IT HAS BEEN SIX WEEKS SINCE THE ORIGINAL COMPLAINT AND THE STRUT HAS NOT BEEN REPLACED. I CONTACTED HONDA MOTOR CAR IN CALIFORNIA, THEY ADMITTED TO A PROBLEM WITH THE STRUT, BUT SAID IT WAS NOT A DEFECT OR RECALL. I FILE A CASE WITH HONDA. THIS A SAFETY ISSUE AND SHOULD BE ADDRESSED. *NLM
STEERING LOCKED UP ON 2002 HONDA CIVIC TWO DAYS IN A ROW. ON A RIGHT TURN, THE STEERING WOULD NOT TURN BACK (STRAIGHTEN OUT) AND KEPT GOING RIGHT. THE SECOND INCIDENT RESULTED IN AN ACCIDENT WHICH TOTALED THE HONDA. *NLM
WHILE DRIVING THE VEHICLES FRONT SUSPENSION FAILED. THE DEALER WAS NOTIFIED. *NLM
THE VEHICLE HIT A BUMP IN THE ROAD AND THE VEHICLE HOPPED TO THE RIGHT. WHEN THE DRIVER APPLIED THE BRAKES FORCEFULLY THE VEHICLE SLID TO THE RIGHT INSTEAD OF FORWARD. *NLM
VEHICLE WILL DOWN SHIFT WITHOUT WARNING CAUSING THE CAR TO GRAB.*JB
THE FRONTAL AIRBAGS DID NOT DEPLOY AFTER AN IMPACT. I WAS GOING BETWEEN 35 AND 40 MILES PER HOUR WHEN I BROAD SIDED A VAN. MY CAR IS TOTALED. THE FRONT END IS DEMOLISHED. BOTH MYSELF AND MY PASSENGER WERE TRANSPORTED TO THE HOSPITAL AND RECEIVED CHEST INJURIES AND NECK INJURIES. THE SENSOR FOR THE AIRBAGS IS COMPLETELY EXPOSED AND CRUSHED WHERE THE FRONT END OF THE CAR USED TO BE. I DID CALL HONDA EXPECTING THEM TO BE AT LEAST INTERESTED BUT THEY WERE LESS THAN INTERESTED. I CALLED BACK AND ASKED TO SPEAK TO A SUPERVISOR BUT THEY REFUSED TO LET ME DO SO. THEY DID SAY THE AIRBAGS ONLY DEPLOY DURING A "SEVERE" IMPACT. I POINTED OUT TO THE GUY THAT THE OWNER'S BOOK SAYS "MODERATE TO SEVERE". HE JUST SAID "REALLY?". I TRUSTED HONDA LIKE MOST CONSUMERS DO. I DON'T ANYMORE. *JB
THE VEHICLE WAS INVOLVED IN AN ACCIDENT AND THE NONE OF THE AIR BAGS DEPLOYED. *JB
TOOK MY 2002 CIVIC TO THE DEALER FOR ROAD VIBRATION, AUDIBLE POPPING FROM FRONT END WHEN APPLYING THE BRAKES (INCLUDES FEELING THE "POP" THROUGH THE BRAKE PEDAL) CLUNKING AND POPPING WHEN TURNING THE STEERING WHEEL, CLUNKING AND POPPING WHEN ENCOUNTERING ANY BUMPS. SYMPTOMS ARE GETTING PROGRESSIVELY WORSE. ADVISED BY DEALER THAT THIS IS A PROBLEM WITH THE CIVIC......MAY TAKE UPWARDS OF THREE WEEKS TO GET PARTS......MAY EVENTUALLY TURN INTO A RECALL.......MEANWHILE, CONTRARY TO ANYONE WITH ANY TYPE OF COMMON SENSE, HONDA EXPECTS US TO KEEP DRIVING THE CAR. I ASKED IF THEY WOULD RECOMMEND ANYONE IGNORING THE SYMPTOMS,...THEY SAID NO!. BUT STILL EXPECT ME TO DRIVE THE VEHICLE. TYPICAL ATTITUDE THAT NOTHING WILL BE DONE UNTIL SOMEONE GETS KILLED! *NLM
WHILE LEAVING PARKING LOT IT WAS VERY DARK AS LIGHTS WERE OUT IN FRONT OF AND BEHIND ME AND IT WAS DIFFICULT TO SEE BEHIND ME. I PROCEEDED SLOWLY IN REVERSE AND LIGHTLY HIT THE CEMENT BASE OF LIGHT BEHIND ME. I FELT THE IMPACT ON BACK RIGHT . I IMMEDIATELY PLACED MY RIGHT FOOT ON THE BRAKE. THE CAR WAS STOPPED. I THEN TRIED TO PUT THE CAR INTO DRIVE WHILE DOING THIS I NOTICED THAT THE ENGINE WAS LOUD AND REVVING UP SPEED AND ACTUALLY MOVING WHILE I HAD MY RIGHT FOOT ON THE BRAKE AND NO FOOT ON THE GAS. MY FIRST THOUGHT WAS THAT FROM THE REVVING NOISE THE ACCELERATOR PEDAL WAS STUCK. I CHECKED THIS WITH MY RIGHT FOOT AND FELT THAT THE GAS PEDAL WAS UP AND NOT DOWN AS IT SOUNDED. I NEXT PUT THE CAR INTO PARK, WE CONTINUED TO MOVE AT AN ACCELERATED PACE. I THEN PLACED BOTH MY FEET ON THE BRAKE PEDAL. I USED AS MUCH FORCE AS I COULD, I DID THIS BY STEPPING ON THE BRAKE WITH BOTH FEET AND PULLING UP ON THE STEERING WHEEL TO GIVE ME MORE FORCE AND PRESSURE. THE CAR DID NOT SLOW DOWN , DID NOT SKID , SHOWED NO SIGNS OF SLOWING DOWN. I NEXT PULLED THE EMERGENCY BRAKE AS HARD AS I COULD WITH MY RIGHT HAND, STILL THE CAR DID NOT SLOW DOWN. THERE WAS A DUMPSTER AHEAD TO MY LEFT, A LARGE PARKING LOT LIGHT WITH A CEMENT BASE TO THE RIGHT AND A FENCE BETWEEN THEM. I AIMED THE CAR BETWEEN THE DUMPSTER AND LIGHT. THE CAR WAS STILL ACCELERATING, NO SIGNS OF SLOWING DOWN. I MADE THE DECISION TO GO OVER THE CURB HIT THE FENCE IN THE HOPES THAT THIS WOULD SLOW THE CAR DOWN IN ORDER TO GAIN CONTR
WINDSHIELD IS CRACKED WITH NO EVIDENT OF DEBRIS FROM HWY. DEALER WOULD NOT FIX PER THE WARRANTY! THIS IS A 4 MONTHS OLD CAR. ALSO WHEN APPLY BRAKE. LOUD NOISE FROM SOME KIND OF BRAKE LINKAGE SYSTEM UNDERNEATH THE CAR. DEALER SAID IT IS NORMAL FOR HONDA...??? *NLM
I WAS HIT HEAD ON BY A DODGE DURANGO, WHO RAN A RED LIGHT. I HIT MY HEAD ON THE STEERING WHEEL THE SHOULDER SEAT BELT SAVED ME BECAUSE THE AIRBAG DIDN'T INFLATE ON IMPACT EVEN THOUGH SENSOR IS VISIBLY SHOWING IN THE DAMAGE, THAT MAY BE CONSIDERED A TOTAL LOSS. THANK YOU VERY MUCH, GLENN SCHWEICKERT. *NLM
THE VEHICLE SWAYED FROM LEFT TO RIGHT. *JB
LOSS OF STEERING AND CONTROL WHILE DRIVING DUE TO DEFECTIVE STRUTS. DEALER AND MANUFACTURER BOTH AWARE OF PROBLEM, HOWEVER NATION-WIDE BACK ORDER ON PARTS. NO IDEA WHEN PARTS WILL BE SHIPPED. VEHICLES ABILITY TO DRIVE SAFELY DIMINISHING EACH DAY. HONDA DOES NOT SEEM TO CARE.
THE VEHICLES WINDSHIELD KEPT BREAKING WITH OUT WARNING. THE DEALER WAS NOTIFIED. *NLM SCC
THE VEHICLE EXPERIENCED SEVERE VIBRATION, THE DEALER STATED THE FRONT STRUTS NEEDED TO BE REPLACED, HOWEVER THERE WAS A NATION WIDE BACK ORDER. *JB *TT
THE DRIVER'S SEAT WAS UNSTABLE. *JB. THE DRIVER'S SEAT ROCKED BACK AND FORTH WHEN A STOP WAS MADE. *JB
THE VEHICLE LOST POWER WHEN A SLOW TURN WAS MADE. *JB
THE VEHICLE LOST POWER WHEN A SLOW TURN WAS MADE.*JB
I WOULD LIKE TO FILE A FORMAL COMPLAINT AGAINST GRACE HONDA LOCATED AT 345 EL CAMINO REAL, SAN BRUNO CA. LAST 11-03-02 MY HUSBAND ENRIQUE LIM PURCHASED A BRAND NEW CIVIC HONDA SI . GRACE HONDA HAD PRE-INSTALLED AFTER MARKET WHEELS AND TIRES. THIS MODIFICATION WAS NOT APPROVED BY THE MANUFACTURER HONDA. 02-06-03 I BROUGHT BACK MY BRAND NEW VEHICLE TO GRACE HONDA COMPLAINING THAT MY TWO FRONT TIRES HAVE SEVERAL BUBBLES ON THE WALL OF THE TIRE. I INFORMED GRACE HONDA THAT THESE AFTER MARKET TIRES AND WHEELS MIS-MATCH ODD SIZED RIM AND TIRES WILL CAUSE POTENTIAL TIRE EXPLOSIONS, SERIOUS INJURIES OR DEATH. 02-07-03 SALES MGR. ROMAN TIOSECO AND BOBBY QUEMA REFUSED TO REPLACE THESE FAULTY POOR QUALITY PRODUCTS. THEY STATED THAT THESE WHEELS AND TIRES WERE NOT COVERED UNDER WARRANTY . GRACE HONDA SAID THAT THESE WHEELS AND TIRES WERE MORE SUSCEPTIBLE TO DAMAGED CAUSED BY ROAD HAZARDS, POT HOLES AND UNEVEN STREET PAVEMENT. I REQUESTED GRACE HONDA TO REPLACE THESE AFTER MARKET WHEELS AND TIRES AND INSTALL THE ORIGINAL HONDA EQUIPMENT BUT THEY REFUSED TO RESOLVE THESE SERIOUS SAFETY ISSUES. GRACE HONDA MODIFIED THE VEHICLE ORIGINAL EQUIPMENT TO MISLEAD CONSUMER THAT THEY REPLACED THE ORIGINAL EQUIPMENT AND CONVINCED ME THAT THEY INSTALLED A BETTER QUALITY TIRES WHICH I PAYED ADDITIONAL $ 1,595.00. GRACE HONDA DID NOT DISCLOSE THAT THESE WHEELS AND TIRES WERE MORE SUSCEPTIBLE TO DAMAGE CAUSED BY ROAD HAZARDS, POT HOLES AND UNEVEN PAVEMENT.GRACE HONDA WERE ENGAGED IN VERY UNFAIR BUSINESS
CONSUMER'S VEHICLE REAR ENDED ANOTHER MOTORIST, AND THE AIR BAGS DID NOT DEPLOY.*JB
CONSUMER WAS INFORMED NO PARTS AVAILABLE REGARDING THE RECALL ON THE STRUTS.*JB
I PUT THE EMERGENCY BRAKE ON AND THE CAR STILL ROLLED BACK ALMOST INTO THE STREET IF I DIDN'T GET THERE ANY LATER. *JB
PROBLEMS WITH RIGHT FRONT STRUT. DEALER WAS CONTACTED AND STATED AND THAT THEY DON'T HAVE THE PART ON STOCK AND THEY HAVE A BACK ORDER. MANUFACTURE WAS CONTACTED AND HAS STATED THE SAME THING AS THE DEALER .ALSO STATED THAT THIS ONLY HAPPENS ON THE TO DOOR COUPE EX. TS NO DATE YET FOR REPAIRS. *TT
PAINT ON BRAND NEW HONDA CIVIC EX IS BUBBLING UP FROM UNDERNEATH, CHIPPING AND FALLING OFF. HONDA HAS DENIED RESPONSIBILITY FOR DAMAGE CLAIMING IT WAS VANDALISM. A AUTO BODY SHOP AND GIECO INSURANCE HAVE BOTH DEEMED THE DAMAGE FACTORY DEFECT.
WHILE WARMING VEHICLE AND WALKING AWAY FROM VEHICLE CONSUMER NOTICED A NOISE SOON AFTER VEHICLE STARTED ROLLING BACKWARDS INJURING CONSUMER. PLEASE PROVIDE FURTHER INFORMATION. TS
FRONT SEAT BELT WILL NOT RETRACT BACK INTO POSITION ,AND IT COULD CAUSE SEAT BELT TO BE DEFECTIVE IN THE EVENT OFAN ACCIDENT. DEALER NOTIFIED. TS ...*AK
CONSUMER WAS APPROACHING AN INTERSECTION WHILE APPLYING THE GAS AND THE VEHICLE WOULDN'T MOVE. THEN THE VEHICLE WENT INTO REVERSE. PLEASE FILL IN ADDITIONAL INFORMATION, DEALER IS AWARE OF THE PROBLEM. PH
I SUSPECT THE PARKING BRAKE FOR THE 02 HONDA CIVIC SI IS DEFECTIVE. WITH THE ENGINE RUNNING AND MY FOOT OFF THE BRAKES BUT WITH THE PARKING BRAKE FULLY ENGAGED, THE CAR ROLLED FORWARD ON MY DRIVEWAY AND ROLLED BACKWARDS WHILE I WAS WAITING FOR A TRAFFIC LIGHT CHANGEOVER. SINCE THESE 2 INCIDENTS, I'VE ALWAYS KEEP MY FOOT ON THE BRAKES WAITING FOR LIGHT CHANGEOVER AND WHEN PARKED, I PUT THE CAR IN GEAR AND USE THE PARKING BRAKE AS WELL. THE TIMES THE CAR ROLLED, I WAS ON A VERY SLIGHT INCLINE. SEVERAL PEOPLE ON EDMUNDS.COM AND EPHATCH.COM FORUM HAVE REPORTED SIMILAR EXPERIENCES.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Honda Civic → · Every Civic year → · How the figures are calculated →