Page 12 of 15 · complaints 551–600 of 702

2002 Honda Civic complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Power Train › Manual Transmission
Filed Dec 2, 200422,000 milesDE

AT AROUND 22,000 MILES MY TRANSMISSION WAS FEELING VERY ERRATIC. MANY PROBLEM HAPPENED SINCE, SHIFTING INTO 2ND GEAR GRIND SOMETIMES, AND 4TH WAS HARD TO '!@#$% INTO, MUST USED A LOT OF FORCE. NOW, 3RD GRID WHILE HIT AT HIGHER RPM, ABOUT 4,000 AND OVER. DURING THE MORNING, OR JUST STARTING TO DRIVE THE CAR, SOMETIME, I WOULD SHIFT INTO 5TH GEAR AND WHILE RELEASE THE CLUTCH, IT WOULD GRIND 5TH GEAR AND PREVENT FROM GOING IN. THIS HAPPENED BETWEEN 3-5 TIMES BEFORE IT WOULD GO INTO GEAR. I BROUGHT IT TO THE DEALERSHIP MANY TIME, AND THEY TOLD ME THAT IT WAS PROBLEM FROM THE ABUSE WHICH I DON'T ABUSE ME CAR. THERE ARE MANY OTHER SAME CAR, MAKE AND MODEL WITH THE SAME PROBLEM. SOME DEALERSHIP ARE NICE ENOUGH TO FIX IT, BUT AROUND HERE, THEY JUST WANT TO RIP ME OFF.*AK

Air Bags
Filed Dec 2, 2004NY

I AM REPORTING A DANGEROUS PROBLEM IN 2002 HONDA ODEYSSEYS. IT RELATES TO THE SRS SYSTEM. HONDA HAS DESIGNED THEIR CAR WITH A "ODS" SENSOR DEVICE UNDER THE FRONT PASSENGER SEAT. MY DASHBOARD SRS LIGHT HAS COME ON APPROX 5 OR 6 TIMES. THE DEALER TELLS ME THAT NO ELECTRICAL DEVICE CAN BE PLACED ON THE FRONT PASSNGER SEAT...THIS INCLUDES CELL PHONES, RADIOS, LAPTOPS. THEY ALL COULD TRIGGER THE THE SENSOR INOPERABLE....MAKING THE AIRBAGS NON-FUNCTIONAL. HOW CAN A CAR BE DESIGNED WITH SUCH A DEFECT. ANY PASSENGER WITH A CELL PHONE IN THEIR POCKET CAN SET THIS OFF. I HAVE WRITTEN HONDA MOTORS AND THEY SAY ...SEE THE DEALER. THIS SHOULD BE INVESTIGATED AND HONDA MUST ISSUE A RECALL AND A FIX FOR THIS. THE DEALER TELLS ME ITS QUITE COMMON...HOW MANY PEOPLE ARE ARE RIDING AROUND WITHOUT FUNCTIONAL AIRBAGS?

Power Train › Manual Transmission
Filed Dec 1, 200415,100 milesCA

(1) THE TRANSMISSION HAS ALWAYS BEEN NOTCHY, AND MORE RECENTLY, I HAVE HAD A LOT OF PROBLEMS GETTING THE CAR INTO THIRD GEAR. (2) ON A NUMBER OF OCCASIONS ON THE FREEWAY I WAS UNABLE TO GET THE CAR INTO THIRD GEAR, AND AS A CONSEQUENCE HAVE HAD MANY NEAR MISSES FROM PEOPLE BEHIND ME ALWAYS REAR ENDING ME.*AK

Air Bags › Side/WindowCrash1 injured
Filed Nov 30, 2004MD

VEHICLE IN FRONT SUDDENLY STOPPED CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. CONSUMER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND IT CRASHED INTO A CONCRETE BARRIER. THE VEHICLE BOUNCED OFF THE BARRIER. DRIVER'S SIDE AIR BAG DID NOT DEPLOY, BUT THE PASSENGER'S SIDE AIR BAG DID DEPLOY. DRIVER SUSTAINED HEAD AND BACK INJURIES, AND WAS TRANSPORTED BY AMBULANCE TO A HOSPITAL. VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. *AK THIS CAUSED THE VEHICLE TO TURNED BACKWARDS FACING TRAFFIC IN THE OPPOSITE DIRECTION, AND WAS HIT TWICE HEAD ON. THE DRIVER SIDE AIR BAG DID NOT DEPLOY, BUT THE PASSENGER SIDE DID DEPLOY. THE DRIVER SUSTAINED HEAD AND BACK INJURIES AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOWED AND TOTALED OUT BY THE INSURANCE COMPANY. PLEASE FILL IN ADDITIONAL INFORMATION.

TiresCrash
Filed Nov 26, 2004RI

I PURCHASED 2 KELLY CHARGER TIRES-SIZE 215/40R17-ON 10/13/03-MY TIRES BLEW IN JUNE OF 04 THEN AGAIN IN JULY OF 04. THEY BLEW ONCE AGAIN ON 10.21.04, CAUSING A MAJOR ACCIDENT ON MY PART ON 95 SOUTH. I LOST CONTROL OF MY CAR AND WAS RUN OVER BY AN 18 WHEELER FLAT BED. LUCKLY I OBVIOUSLY SURVIVED WITH NO INJURIES, HOWEVER, I AM FILING THIS COMPLAINT BECAUSE OF THE NUMEROUS TIMES I HAD TO REPLACE THE TIRES. THE CAR I WAS DRIVING WAS DESTROYED AND I AM CURIOUS REGARDING THE LIABILITY OF THE MANUFACTURING COMPANY. I HAVE PHOTOS OF THE ACCIDENT SCENE AND THE POLICE REPORT WHICH HAS A STATEMENT FROM A WITNESS STATING THAT HE SAW MY TIRE BLOW OUT. THANK YOU FOR YOUR TIME. SINCERELY, ELIZABETH PONTE. *AK

Power Train › Manual Transmission
Filed Nov 23, 2004TX

FAILURE OF MANUAL TRANSMISSION; INTERMITTENT (1) UPON SHIFTING FROM 1ST TO 2ND GEAR AND SOMETIMES 3RD, THE CLUTCH DOES NOT ENGAGE AND "GRINDS" ITSELF TO GET IN GEAR OR REMAINS IN NEUTRAL. *JB (2) THE ABNORMAL WEAR ON MY SYNCHROS AND GEAR SET WILL CAUSE IT/THEM TO FAIL AT AN INCREASED FASTER THAN INDUSTRY STANDARD YET PAST MY WARRANTY DATE. (3) HONDA COULD NOT DUPLICATE THE PROBLEM; HOWEVER, I WAS REFUSED TO ATTEMPT TO DUPLICATE IT THE FAILURE (AS HONDA'S TECHNIQUE WAS BIASED). THE SYNCHROS AND/OR ENTIRE TRANSMISSION NEEDS TO BE REPLACED AND WARRANTED AS A NEW ITEM. (4) AS A MANUFACTURER'S DEFECT IS THE CAUSE OF THIS FAILURE, NO COST SHOULD BE ATTRIBUTED TO THE OWNER, RENEWAL OF THE ENTIRE LENGTH OF THE DRIVETRAIN WARRANTY FROM THE DATE OF REPLACEMENT (E.G., 3 YEARS/60,000 MILES). *JB

Engine and Engine Cooling › Engine
Filed Nov 12, 200416,000 milesPA

I BOUGHT A 2002 CIVIC SI BRAND NEW. THE SHIFT LINKAGE WAS GRINDING AT 3000 MI. I WENT TO THE DEALER BUT NEVER HAD IT FIXED. AT ABOUT 16000 MILES IT WAS RUNNING FUNNY SO I TOOK IT TO BURNE HONDA AND THEY SAID IT WAS OVER-REVVED. THE 2002-2005 HONDA CIVIC SI AND 2002-2005 ACURA RSX K SERIES ENGINE IS SERIOUSLY DEFECTED. THE RSX WAS 6TH ON THE LEMON LAW LIST. HONDA HAS THUS FAR REFUSED TO REPAIR THE DAMAGE. THERE ARE CASES OF THE CONNECTING RODS BLOWING THROUGH THE MOTOR AND SPILLING OIL ON THE EXHAUST RESULTING IN FIRES. THIS IS A SERIOUS ISSUE THIS IS HAPPENING TO A LOT OF THE OWNERS OF K-SERIES POWERED VEHICLES AND IS DANGEROUS IF A ROD BENDS ON THE HIGHWAY AND THERE IS NO PLACE TO PULL OVER. HONDA IS COVERING UP A DEFECTIVE ENGINE DESIGN. *JB

Power Train › Automatic Transmission
Filed Nov 12, 200424,200 milesNY

I WAS DRIVING UP AN INCLINE AT ABOUT 35 MPH ON THE PARKWAY, AND NEEDED TO ACCELERATE UP THE HILL. I PRESSED ON THE GAS PEDAL, AND IT HARDLY MOVED AND I GOT NO RESPONSE. ALL OF A SUDDEN, THE PEDAL PULLED AWAY FROM MY FOOT DOWNWARD TOWARDS THE FLOOR, AND THE CAR ACCELERATED UNCONTROLLABLY. WITH THE POSSIBILITY THAT CRUISE CONTROL WAS ACCIDENTALLY PUT ON (WHICH I HARDLY EVER USE), I IMMEDIATELY STEPPED ON THE BRAKE TO STOP THE ACCELERATION, AND THERE WAS NO RESPONSE. I WAS STILL ACCELERATING, SO I PUT THE CAR INTO NEUTRAL, AND IT WAS STILL REVVING OUT OF CONTROL. (THE RPM WAS IN THE RED ZONE) I FINALLY PUT THE TOE OF MY BOOT UNDER THE GAS PEDAL TO TRY TO LIFT IT UP OFF THE FLOOR, AND IT FINALLY GAVE, AND WENT BACK TO NORMAL . I THEN PROCEEDED TOWARD HOME, AT A VOLUNTARY 20 MPH. I AM TAKING IT TO THE HONDA SERVICE CENTER FOR EVALUATION. *JB

Structure › Body › Trunk Lid1 injured
Filed Nov 9, 2004MA

THE CONSUMER STATED THE TRUNK SPRING WAS TOO WEAK. AS A RESULT, THE TRUNK FELL DOWN ONTO THE CONSUMER'S HEAD. THE CONSUMER SUSTAINED A DEEP GASH ON THE TOP OF HEAD. *AK THE PROBLEM REMAINED THE SAME. *SC

Air Bags › FrontalCrash2 injured
Filed Nov 1, 200440,430 milesAZ

WHILE DRIVING A COLLISION OCCURRED AT 25 MPH. THE CONSUMER'S VEHICLE REAR ENDED THE OTHER VEHICLE, WHICH TOTALLY DESTROYED THE FRONT END. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. ALSO, THE SEAT BELTS DID NOT LOCK. THE CONSUMER SUSTAINED SERIOUS INJURIES, A BROKEN FOOT AND RIBS. *AK *SC

Electrical System › Ignition
Filed Oct 15, 2004VA

SERVERAL TIMES WHILE DRIVING CAR STALLS. THERE IS NO TELLING AS TO WHEN AND WHERE CAR' S ENGINE WILL CUTOFF AND HOW FAST I MIGHT BE GOING. CAR HAS STALLED WHEN DRIVING AT SPEEDS OF 60MPH. I LOSE POWER STEERING AND I HAVE TO COAST TO COME TO A STOP. NO BATTERY LIGHT OR ANY OTHER LIGHTS DISPLAY ON THE DASH. ONCE CAR IS PUT BACK INTO PARK THE CAR STARTS WITH NO PROBLEM. THIS IS A VERY SERIOUS SAFETY ISSUE AND THE HONDA DEALERSHIP CONTINUES TO GUESS AS TO WHAT THE PROBLEM MAY BE. THEY TOLD ME THAT MY KEYCHAIN IS THE PROBLEM AND THAT I SHOULD JUST USE THE IGNITION KEY BY ITSELF. I JUST DON'T WANT TO GET INVOLVED IN A SERIOUS ACCIDENT WHICH CAN COST MY LIFE OR ANYONE ELSE'S. *AK

Fuel System, Other › Storage › Fuel Gauge System
Filed Sep 29, 2004CA

I OWN A 2002 HONDA CIVIC LX SEDAN WHICH I BOUGHT NEW,AND I HAVE NOTICED A PROBLEM WITH THE GAS GAUGE BEING ERRATIC, AND I INFORMED LODI HONDA, AND THEY SAID WHEN IT ACTS UP TO LET A TECHNICIAN LOOK AT IT, BUT IT DOESN'T ALWAYS HAPPEN. AND BY THE TIME I DRIVE TO HONDA THEY WOULD SAY THERE IS NOTHING WRONG WITH IT. I ONLY HAVE 22,500 MILES ON MY CAR. I SHOULDN'T HAVE ANY PROBLEMS AND NOW MY AIR CONDITIONER MAKES A WEIRD NOISE ON OCCASION WHEN I TURN IT ON. ALSO, THE GAS MILEAGE PER GALLON ON THE CAR WHEN NEW IS FALSE IT GETS ABOUT 22-25 MILES TO THE GALLON.*AK

Air Bags › FrontalCrash1 injured
Filed Sep 16, 200437,000 milesCA

I WAS IN A CAR ACCIDENT AND MY DRIVER AIRBAG DID NOT DEPLOY AND ONLY THE PASSENGER AIRBAG DEPLOYED. AT THE TIME OF THE ACCIDENT I WAS NOT ABLE TO BREATH AND I WAS IN PAIN. MY CHEST AND MY RIGHT RIBS STILL HURT. I BELIEVE THE AIRBAG IS DEFECTIVE AND MANUFACTURER OF THE CAR SHOULD BE ACCOUNTABLE FOR PART OF MY INJURIES. I THINK MY CAR IS TOTALED AND I HOPE THAT YOU INVESTIGATE. I HAD MY SEAT BELT ON AND I WAS THE ONLY ONE IN THE CAR, I HAD NO PASSENGER IN THE CAR. *JB

Engine and Engine Cooling › EngineFire
Filed Sep 14, 20046,400 milesCT

THE CONSUMER HAD THE OIL CHANGED BY THE DEALER, SHE DROVE THE VEHICLE HOME, PARKED THE VEHICLE IN THE GARAGE AND LATER SMELLED SMOKE COMING FROM THE GARAGE. UPON ENTERING THE GARAGE THE CONSUMER NOTICED FIRE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS DESTROYED AND THERE WAS A SUBSTANTIAL AMOUNT OF DAMAGE TO THE HOME. *JB *NM

Engine and Engine Cooling › Engine
Filed Sep 10, 2004AZ

WHILE DRIVING VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO DEALER FOR INSPECTION. MECHANIC DETERMINED THAT ENGINE AND TRANSMISSION NEEDED TO BE REPLACED. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Sep 10, 2004GA

WHILE DRIVING A LOUD KNOCKING NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH FRONTAL UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK

Visibility › Defroster/Defogger/Hvac System
Filed Aug 30, 20044,000 milesWV

RODENTS ARE ABLE TO GET INTO THE VENTILATION SYSTEM AND PLUG UP THE DEFROSTER SYSTEM. THE FACES ARE COMING THROUGH THE AIR VENTS WHEN THE AIR IS TURNED ON. THIS AFFECTS THE CAPACITY OF THE DEFROSTER SYSTEM TO FUNCTION. NEITHER DEALERSHIP NOR THE MANUFACTURER ARE PROVIDING ANY SOLUTION TO THE PROBLEM. *AK *SC

Exterior Lighting › Fog Lights
Filed Aug 20, 200438,000 milesMO

MY 2002 HONDA CIVIC HAD OPTIONAL FOG LIGHTS INSTALLED AS A DEALER OPTION. ONE OF THE FOG LAMPS TOOK A SMALL ROCK HIT IN NORMAL TRAFFIC AND RELEASE QUARTER SIZED CHUNKS OF GLASS UNDER THE CAR. I DID NOT HAVE AN ACCIDENT; HOWEVER, THE GLASS THAT IS INSTALLED IN THESE EXTREMELY EXPENSIVE ITEMS IS UNSAFE AS IT CAN EASILY BREAK AND GO UNDER TIRES, CAUSING BLOW OUTS.*AK

Air BagsCrash1 injured
Filed Aug 17, 2004NY

ON AUGUST 12, 2004, I WAS HIT HEAD ON BY A VEHICLE THAT LOST CONTROL AND CROSSED FROM THE SOUTHBOUND TO NORTHBOUND LANE. I CANNOT SAY HOW FAST HE HIT ME, BUT THE IMPACT WAS SLOWED BY HIS FIST SIDE-SWIPING THE VAN IN FRONT OF ME. THE HEAD ON COLLISION WAS ENOUGH HOWEVER TO PUSH MY VEHICLE INTO THE STOPPED VEHICLE BEHIND ME. NONE OF MY 4 AIRBAGS DEPLOYED. AS A RESULT, I SLAMMED MY CHEST INTO THE WHEEL. I WAS WEARING MY SEAT BELT, AND I LUCKILY ONLY SUSTAINED BRUISING TO THE CHEST, BACK AND NECK. AT THE LEAST, I FEEL THE DRIVER-SIDE AIRBAG SHOULD HAVE DEPLOYED. THE AUTO REPAIR SHOP HAS INFORMED THAT MY SENSORS WERE NOT CRUSHED, AND THEY QUESTION WHETHER THE AIRBAGS SHOULD HAVE DEPLOYED OR NOT. I AM UNCOMFORTABLE ABOUT THE POSSIBILITY OF RECEIVING MY REPAIRED VEHICLE BACK WITH DEFECTIVE AIRBAGS AND/OR SENSORS. I WILL CONTACT MY HONDA DEALER. *JB

Air BagsCrash1 injured
Filed Jul 15, 2004KY

MY DAUGHTER WAS IN HER 2002 HONDA CIVIC SEDAN LX WHICH WAS BOUGHT FOR HER BECAUSE OF HAVING FRONT,PASSENGER AND SIDE AIR BAGS SHE WAS IN A WRECK THIS PAST SUNDAY THEY HAD TO USE THE JAWS OF LIFE TO GET HERE OUT OF THE CAR AND NOT ONE AIR BAG WENT OFF THANKFULLY SHE ONLY GOT A CONCUSSION AND A COUPLE OF CUTS AND BRUISES SHE WAS VERY LUCKY. *LA

Air Bags › Frontal › Sensor/Control Module
Filed Jun 9, 2004FL

ON JANUARY 31 2003 I REPORTED TO THE HONDA DEALERSHIP THAT MY SRS LIGHT WAS ON MY 2002 HONDA CIVIC EX WHICH IS STILL UNDER WARRANTY. THEY REPLACED THE SEATBELT BUCKLE SENSOR STATING THAT IT WAS THE PROBLEM. I HAVE SINCE RETURNED ON DECEMBER 12 2003 AND ON MAY 17 2004 FOR THE SAME PROBLEM AND THEY ALLEGEDLY FIXED IT BY REPLACING THE PASSENGER SEATBEALT SENSOR EVERYTIME. ON JUNE 5 2004 THE SRS LIGHT HAS COME ON AGAIN. SO MY ONLY RECOURSE IS TO WRITE YOU AND CONTACT THE DEALERSHIP ONCE AGAIN!! *AK

Seat Belts › FrontCrash
Filed Jun 7, 200425,308 milesOH

WHILE DRIVING 30 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE SEAT BELT FAILED,CAUSING DRIVER'S HEAD TO HIT THE WINDSHIELD. NO REPORT OF AIR BAG DEPLOYMENT. *AK

Tires
Filed Jun 4, 200418,000 milesOH

ALL FOUR TIRES WORE OUT PREMATURELY WHICH RESULTED IN THE VEHICLE SLIDING WHEN DRIVING ON WET SURFACES. GOODYEAR INDICATED THAT IT WAS A FACTORY DEFECT AND WAS WILLING TO PAY HALF FOR A NEW SET OF TIRES. *AK THE VEHICLE COULD NOT GAIN ENOUGH TRACTION. THE CONSUMER WAS TOLD THAT TWO MORE TIRES WOULD BE NEEDED. THE CONSUMER REQUESTED COMPENSATION FOR ALL FOUR TIRES. *SC *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 14, 200440,000 milesCA

WHILE APPLYING THE BRAKES VEHICLE VIBRATED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ROTORS NEEDED TO BE REPLACED DUE TO WORN PARTS, AND REPLACED THEM FOUR TIMES. HOWEVER, PROBLEM RECURRED. *AK

Exterior Lighting › Headlights
Filed Apr 20, 200420,730 milesNJ

WHILE DRIVING AT NIGHT HEADLIGHTS SHUT OFF WITHOUT WARNING. THE SERVICE DEALER STATED THAT THE HEADLIGHT HARNESS SWITCH OVERHEATED, CAUSING AN ELECTRICAL SHORT. A RECALL WAS ISSUED. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK *SC *JB

Suspension › Front › Macpherson StrutCrash2 injured
Filed Apr 11, 2004NC

WHILE DRIVING AT ABOUT 50 MPH HEAR A NOISE AND LOST CONTROL OF THE CAR. STILL HOLDING THE STEERING WHEEL. *JB

Electrical System
Filed Apr 8, 2004900 milesNJ

ELECTRONIC DOORS AUTOMATICALLY LOCKED BY THEMSELVES WITHIN 5 TO 10 SECONDS. THIS COULD CAUSE A PROBLEM WHEN GETTING OUT OF THE VEHICLE WITH THE KEY STILL IN THE VEHICLE. CONSUMER CONTACTED THE DEALER, WHO STATED THERE WAS NO SOLUTION FOR THIS PROBLEM. *AK WHEN THE KEY WAS IN THE IGNITION, THE DOORS LOCKED BY THEMSELVES. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 2, 2004MD

THE ABS LIGHT HAS BEEN COMING ON IN MY CAR FOR A COUPLE OF MONTHS. I HAVE TAKEN MY CAR TO THE DEALER (ITS STILL UNDER WARRANTY) 4 TIMES. THE LAST TIME WHICH WAS THIS WEEK THEY TOLD ME THAT THERE WAS A CODE IN THE SYSTEM AND THEY CLEARED IT OUT SO THE LIGHT WOULD GO OFF BECAUSE IF THEY TAKE THE WHOLE SYSTEM OUT AND REPLACE WHAT THE CODE SAYS THE PROBLEM IS AND THE LIGHT COMES BACK ON IT WILL END UP COSTING THEM ABOUT $500.00 TO REPLACE THE PART. THIS MORNING I WAS COMING TO WORK AND THE LIGHT CAME BACK ON AND I CALLED HONDA AND AGAIN HE TALKED ABOUT IT MAY COST THEM $500.00 IF THEY REPLACE THE WRONG PART BUT TO BRING MY CAR IN AND THEY WILL LOOK AT IT, I TOLD HIM THAT I COULD NOT LEAVE MY CAR RUNNING BECAUSE I HAD TO COME TO WORK THIS MORNING SO THE LIGHT WILL PROBABLY BE OFF WHEN I GET BACK IN IT BECAUSE WHEN THE LIGHT COMES ON IF YOU TURN THE CAR OFF AND BACK ON IT GOES OUT. I ASKED HIM IF I COULD DROP IT OFF AND THEY COULD TAKE IT FOR A TEST DRIVE TO SEE IF IT COMES BACK ON SO THEY CAN GET THE CODE OUT OF IT AND HE TOLD ME TO DRIVE IT AROUND AND I TOLD HIM THAT IT WAS IMPOSSIBLE BECAUSE I HAVE TO WORK, SO AGAIN I AM DRIVING WITH PARTIAL BRAKES. *JB

Seats › Front Assembly › Recliner
Filed Apr 1, 200410,000 milesCA

AFTER THE SEAT BACK WAS ADJUSTED, THE LOCKING LEVER DID NOT RETURN TO LOCK THE POSITION. THE SEAT WOULD LEAN BACK IT PUSHED. *AK *JB

SuspensionCrash3 injured
Filed Apr 1, 200428,000 milesMD

WHILE DRIVING AT 30 MPH ON A SMOOTH ROAD THE VEHICLE SUDDENLY PULLED TO THE RIGHT THEN TO THE LEFT AND STRUCK A VEHICLE ON THE OPPOSITE LANE. THERE WAS NO WARNING. EVERYTHING WAS WORKING UNTIL THE TIME OF THE INCIDENT. THE DRIVER SUSTAINED BROKEN RIBS AND THE TWO CHILDREN IN THE BACK SEAT SUSTAINED BRUISES AND CUTS. *AK THE VEHICLE WAS A TOTALED . *SC *JB

Suspension › Front › Macpherson Strut
Filed Mar 31, 200447,000 milesMI

FRONT STRUT FAILURE ON 2002 CIVIC COUPE EX AT ONLY 47,000 MILES. CHARGED FOR REPAIR DESPITE EARLY STRUT FAILURE BEING A KNOWN FACTORY DEFECT.*AK

Engine and Engine Cooling
Filed Mar 25, 200443,000 milesVA

CLICKING NOISE IN 1ST, 2ND, AND 3RD GEAR. FRONT BRAKES SQUEAL

Exterior Lighting › Headlights
Filed Mar 24, 2004NJ

WHILE DRIVING, THE HEADLIGHTS WENT OUT WITHOUT WARNING, LEAVING THE CONSUMER WITHOUT VISION OF THE ROAD. AN INDEPENDENT SHOP REPLACED BOTH WIRE HARNESS AND BULBS. DEALER NOTIFIED. PLEASE PROVIDE MORE INFORMATION. *JB

Seat Belts
Filed Mar 24, 2004OH

SEAT BELTS NOT LONG ENOUGH A FEW YEARS AGO HONDA SUPPLIED EXTENDER'S FOR THE SHORT NECK CUTTING BELTS THEY HAD. THEY WILL NO LONGER PROVIDE ANY ASSISTANCE IN GETTING A BELT TO FIT. WE ARE NOT ALL AS SMALL AS THEY ARE, ALL WE WANT IS TO BE SAFELY BUCKLED IN TOO. *JB

Air BagsCrash1 injured
Filed Mar 24, 2004MA

WAS DRIVING ABOUT 30 MPH AND HIT HEAD ON WITH ANOTHER CAR. I WAS INJURED DUE TO THE FACT THAT THE AIR BAGS DID NOT DEPLOY. *JB

Vehicle Speed Control › Accelerator Pedal
Filed Mar 10, 200410,850 milesIL

WHILE DEPRESSING THE BRAKE PEDAL TO DECELERATE VEHICLE ACCELERATED TO A HIGH RATE. CONSUMER SHUT OFF THE VEHICLE, AND RESTARTED THE ENGINE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK DEALER REPLACED THROTTLE BODY AND CABLE. *LA

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Mar 10, 2004NC

I HAVE 30,000 MILES ON MY CAR AND ALREADY MY TIRE TREAD HAS WORN DOWN COMPLETELY. I WAS UNDER THE IMPRESSION THAT TIRES ARE SUPPOSED TO LAST 50-70,000 MILES? ALSO, MY FRONT BRAKE PADS ARE ALREADY IN NEED OF REPLACING. I DO MOSTLY INTERSTATE DRIVING AND RARELY USE MY BRAKES, WHAT IS THE DEAL?*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 26, 2004TX

WHILE DRIVING 60 MPH DRIVER APPLIED THE BRAKES AND VEHICLE STALLED. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT ROTORS NEEDED TO BE REPLACED DUE TO CORROSION. *AK

Visibility › Windshield
Filed Feb 23, 200424,050 milesVA

THE WINDSHIELD DEVELOPED A CRACK STARTING AT THE POST ON THE DRIVERS SIDE OF THE VEHICLE. THE DEALER INSISTED THAT A ROCK MUST HAVE CAUSED IT AND SO IT WAS NOT COVERED BY THE WARRANTY. HOWEVER, AS THE ONLY DIRVER OF THE VEHICLE I BELIEVE I WOULD HAVE NOTICED A ROCK HITTING THE WINDSHIELD.*AK

Power Train › Manual Transmission
Filed Feb 18, 200416,685 milesCA

FACTORY DEFECT OF MANUAL TRANSMISSION ON 2002 CIVIC LX. NOTICED PROBLEM SHIFTING FROM 1-2 GEARS AT 16K. SERVICE DEALER MEL RAPTON HONDA CLAIMED TRANSMISION FELT NORMAL. COMPLAINED AGAIN AT 32K ABOUT HARD SHIFTING FELT SHIFT LEVER POPPING OUT OF FIRST GEAR AND CLUNKING NOISE INTO SECOND.SHOP FOREMAN CLAIMS FOUND NO PROBLEMS. I DEMANDED IT BE DOCUMENTED. AT 47 K SAME INTERMINANT PROBLEMS RETURNED TO DEALER TO COMPLAIN.FINALLY PROBLEM WAS DUPLICATED BY DEALER, $808.IN REPAIRS REPLACING 1ST AND 2ND SYNCHROS-GEARS,OIL SEALS AND LINK. INTERMITANT PROBLEM CONTINUES RETURNED CAR TO DEALER 67K .DEALER VERIFIES COMPLAINT AND AGAIN$1263. IN REPAIRS AGAIN REPLACING 1ST AND 2ND GEARS -SYNCHROS ONE ADDITIONAL GEAR(UNKNOWN), OIL SEALS, SHIFT FORK FOR 1-2 GEARS AND PART OF THE TRANSMISSION CASE. SATED TO ME THAT THE PROBLEM HAD BEEN THE TRANSMISSION CASE CAUSING 1-2 GEAR FAILURE.81K INTERMINTANT PROBLEM CONTINUES RETURNED TO DEALER GETTING RUN AROUND ABOUT DUPLICATING PROBLEM ETC. ETC. HONDA CARE WARRANTY ABOUT TO RUN OUT. CAR IS ONLY USED FOR COMMUTING.220 MILES A DAY 4 DAYS A WEEK I AM HARDLY EVER SHIFTING IN 1-2 GEARS. I MIGHT UNDERSTAND IF 5TH GEARS WAS GOING OUT. SEEMS LIKE ALOT OF MILES ON CAR BUT THINK ABOUT ALL OF THE MILES BEING ON THE HIGHWAY. COMPLAINED TO HONDA CORP. THEY ARE ATTEMPTING TO RESOLVE THIS MATTER. BUT IS REQUESTING I TAKE CAR BACK TO SAME DEALER. THE SAME DEALER WHO COULDN'T DIAGNOSS OR REPAIR MY CAR TWICE AND NOW THEY ARE GOING TO GET A THIRD TIME. I HAVE BEEN DOING

Air Bags › FrontalCrash1 injured
Filed Jan 21, 2004NJ

I BOUGHT A BRAND NEW 2002HONDA CIVIC. THE CAR CAME WITH FROTNAL AIR BAGS. I HAD AN AUTO ACCIDENT ON 12/14/03, LOST CONTROL OF MY CAR ON BLACKICE AND I WAS GOING 25 MPH ON I-495 EASTBOUND (LINCOLN TUNNEL/KENNEDY BLVD EXIT). MY CAR CRASHED FRONTALLY INTO THE GUARD RAILS OF THE HIGHWAY. I HAD MY SEAT BELT ON, BUT SURPRISINGLY THE AIR BAGS DID NOT GO OFF. I WAS SURPRISE THAT THE AIR BAGS DID NOT WORK, AND MAKE ME THINK THAT IF I WOULD HAVE BEEN DRIVING AT A HIGHER SPEED, I COULD HAVE BEEN INJURED SEVERELY. I KNOW THAT THESE AIR BAGS ARE SUPPOSE TO WORK AT AN IMPACT AT A MINIMUM SPEED OF 10 MPH AND IF THE CRASH IS FRONTAL. I AM CURRENTLY GOING FOR THERAPY SINCE I IJURED MY NECK, SHOULDER AND BACK DUE TO THE IMPACT OF THE ACCIDENT.*AK

Engine and Engine CoolingCrash1 injured
Filed Jan 15, 2004FL

I WAS PARKING MY CAR AND THE CAR ACCELERATED AND I HIT A LIGHT POLE

Steering
Filed Jan 15, 2004OK

I BOUGHT THE 2002 HONDA CIVIC NEW IN OCTOBER. THE FIRST WEEK I HAD IT THEY HAD TO REPLACE THE POWER STEERING RACK AS THE CAR WAS MAKING A HORRIBLE NOISE AND WAS HARD TO TURN. THEN, ON THREE DIFFERENT OCCASIONS THE CAR SIMPLY WOULD NOT START. IT WAS PARKED ALL THREE TIMES, I WOULD GET INTO THE CAR AND IT WOULD TURN BUT NOT START. AFTER SITTING IDLE FOR ABOUT 30 MINUTES, IT WOULD FINALLY START. THE DEALERSHIP COULD NEVER DUPLICATE THE PROBLEM, SO CONSEQUENTLY IT WAS NOT DIAGNOSED OR REPAIRED. THEN THE CAR STARTING HAVING PROBLEMS WITH WHAT I THOUGHT WERE THE BRAKES. WHEN I WOULD SLOW DOWN, THE BRAKES WOULD GRAB AND I COULD FEEL A JOLT. THE BRAKES ALSO FELT SPONGY. I TOOK THE CAR IN, AND AGAIN, THE DEALERSHIP SAID THEY COULD NOT DUPLICATE THE PROBLEM. I FINALLY INSISTED THE DEALERSHIP KEEP THE CAR FOR A FEW DAYS AND DRIVE IT. AS THEY WERE DRIVING IT OUT OF THEIR GARAGE, THE BRAKES TOTALLY FAILED. THEY REPLACED THE MASTER CYLINDER 2 TIMES. THE BRAKES STILL GRABBED, SO HARD IN FACT, THAT BOTH MY HUSBAND AND I HAVE HAD DRINKS IN OUR HANDS WHILE DRIVING AND THE DRINKS SPILLED ON US. THE DEALERSHIP DECIDED THE GRABBING WAS AN ERRATIC DOWNSHIFT OF THE TRANSMISSION. HONDA SAID AND I QUOTE: THIS IS A NORMAL PROBLEM WITH THE HONDA 2002 CIVICS. THE DEALERSHIP WOULD NOT FIX THE CAR SINCE IT WAS A NORMAL PROBLEM. I STILL DON'T KNOW WHAT A NORMAL PROBLEM IS! DURING THIS TIME, I BEGAN PURSING THE OKLAHOMA LEMON LAW. I TRIED TO HAVE THE DEALERSHIP BUY MY CAR BACK AND THEY SAID THEY COULDN'T BE

Engine and Engine Cooling
Filed Jan 15, 2004AZ

WHEN I PURCHASED MY CAR 8/02 THE AC WAS BLOWING HOT AIR..THE DEALER SAID THAT WAS NORMAL..I TOLD THEM THAT WAS NOT POSSIBLE-CARS DO NOT BLOW HOT AIR EVERYTIME YOU STOP, TURN A CORNER AND EXCELLERATE. I DEALT WITH IT UNTIL THIS SUMMER 7/03 AND TOOK IT BACK TO DEALER WHO RECHARGED THE SYSTEM. I TOLD THEM I THOPUGHT IT WAS A LEAK IN COMPRESSOR, CRAKC IN BELT OR THERMOSTATS DIDN'T WORK. THEY JUST IGNORED AND SAID ALL WAS FINE. (1) WEEK LATER I AM ONCE AGAIN AT THE DEALER BECAUSE IT IS STILL BLOWING HOT AIR. DEALER SAID THAT THE AC UNIT WAS NOT INSTALLED IN CIVICS AT FACTORY YET THEY WERE INSTALLED LATER AND ARE OBVIOUSLY CHEAPER AND THEY DON'T WORK VERY WELL. I ASKED HIM WHY THEY DON'T TELL PEOPLE THIS. HE STATED THEY DO-WHICH WE THE BUYERS KNOW THAT THEY WOULD NEVER TELL US THAT BECAUSE THEY ARE THERE TO,SELL CARS. I DO NOT KNOW WHAT THEY WILL TELL ME THIS TIME BUT IF IT IS STILL BLOWING HOT AIR ON AND OFF I AM GOING BACK TO THE DEALER AND ASK FOR MY MONEY BACK AND WILL TAKE AN ATTORNEY. THEY SHOULD NOT PUT IN CHEAP ITEMS AND RIP OFF PEOPLE. I LIVE IN AZ WHERE IT IS 116+ DEGREES. I DROVE THE ACCORD AND HAD NO PROBLEM AND THE DELALER STATED THEY HAD A BETTER AC IN THEM FROM FACTORY. I BELIEVE THAT I AM ENTITLED TO A UPGRADE CAR THAT WORKS AT NO ADDITIONAL COST. NO ONE SHOULD HAVE TO SIT AT A TRAFFIC LIGHT AND SWEAT OR TURN THE CORNER AND HAVE HOT AIR BLAST AT THEM. I WAS TOLD ALSO THAT THEY HAVE HAD MANY COMPLAINTS ABOUT THE AC BUT OBVIOUSLY HAVE DONE NOTHING. I TOLD THEM I WAS G

Engine and Engine Cooling
Filed Jan 15, 200415,000 milesVA

THE CAR WAS PURCHASED NEW ON APRIL 20, 2002. SINCE THE VERY FIRST DAY SEVERAL PROBLEMS WERE DISCOVERED WHICH HONDA HAS BEEN UNABLE TO RESOLVE. ONE ONGOING PROBLEM IS A VIBRATION AT 55 MPH IN THE STEERING WHEEL, WHICH HONDA HAS ATTRIBUTED TO A WHEEL BALANCE PROBLEM AND TIRE PROBLEM. THE CAR HAS BEEN SERVICED 14 TIMES BY HONDA AND FIRESTONE (TIRE MANUFACTURER) AND MERCHANT TIRE (BALANCE). HONDA TRIED TO BALANCE THE WHEELS AND AFTER SEVERAL FAILED ATTEMPTS TOLD ME IT WAS A PROBLEM WITH FAULTY TIRES (OEM). HONDA TOLD ME THEY COULD DO NOTHING FURTHER ABOUT THE PROBLEM AND TOLD ME I HAD TO TAKE CARE OF THE PROBLEM ON MY OWN WITH THE TIRE MANUFACTURER DESPITE THE FACT THAT THE CAR WAS OBVIOUSLY STILL UNDER HONDA WARRANTY. NONE OF THE BALANCING SOLVED THE PROBLEM AND HONDA TOLD ME IT MUST BE DEFECTIVE (ORIGINAL) TIRES. FIRESTONE THEM REPLACED 3 TIRES UNDER WARRANTY AND THE PROBLEM STILL PERSISTED. THEY ATTEMPTED TO BALANCE THE WHEELS 2 MORE TIMES. I WENT BACK TO HONDA AND THEY BALANCED THE WHEELS AGAIN WITH NO SUCCESS AND THEY WOULD NOT INVESTIGATE THE PROBLEM FURTHER. THERE ARE SEVERAL OTHER PROBLEMS. ONE IS A PROBLEM WITH HISSING AND STATIC IN THE RADIO RECEPTION WHEN THE REAR WINDOW DEFOGGER IS ON (SINCE NEW). HONDA REPLACED THE RADIO AND DEFOGGER SWITCH BUT THE PROBLEM IS STILL THERE. ANOTHER PROBLEM IS A VISIBILITY PROBLEM IN THE REAR WINDOW (SINCE NEW). A HAZY STICKY FILM DEVELOPS ON THE REAR WINDOW. IT IS VERY DIFFICULT TO CLEAN WITH HOUSEHOLD GLASS CLEANER. ANOTHER PROBLEM IS

Power Train › Automatic Transmission
Filed Jan 12, 200452,300 milesWA

VEHICLE STARTED MAKING A WHINING NOISE AND EVENTUALLY WOULD NOT ACCELERATE. VEHICLE COASTED TO A STOP ON THE SIDE OF THE ROAD WHERE IT HAD TO BE TOWED. IT WAS CHECKED BY COMPUTER AND THE CODE P0173 CAME UP (TRANSMISSION FAILURE). *LA

Unknown or Other
Filed Jan 7, 200413,000 milesVA

MULTIPLE MANUFACTURING DEFECTS IN A CAR WHICH WAS PURCHASED NEW AND ABOUT WHICH HONDA OF AMERICA DOES NOT SEEM CONCERNED.*AK

Air Bags
Filed Dec 31, 2003OH

THE SRS LIGHT IS ACTIVATED AND REQUIRES A VISIT TO THE DEALER TO RE-ACTIVATE THE SRS SYSTEM IF A CELL PHONE IS LEFT ON THE FRONT PASSENGER SEAT. PER THE DEALER, THE CELL PHONE INTERFERES WITH THE SRS SENSORS THAT MEASURE SEAT VS SEATBACK PRESSURE AND TELLS THE SYSTEM TO SHUT OFF. ADDITIONALLY, IF A SMALL PACKAGE IS PLACED ON THE FRONT SEAT, THE SRS DEACTIVATES - WHICH IS FINE, BUT IT MAY REMAIN DEACTIVATED AFTER THE PACKAGE IS REMOVED.

Steering
Filed Dec 25, 2003NY

AFTER THE FIRST YEARS MAINTENANCE TIRES WERE ROTATED. SINCE THEN I HAVE HAD NUMEROUS STEERING PROBLEMS. I DO NOT FEEL I HAVE SAFE CONTROL OF VEHICLE WHILE DRIVING. CONTACTED DEALERSHIP AND SERVICE AS DONE AGAIN FOR FREE. DEALERSHIP STATED A WHEEL ALIGNMENT WAS NEEDED. THIS STILL DID NOT CORRECT THE PROBLEM. I STILL HAVE STEERING PROBLEMS AND IT FEELS UNSAFE AT TIMES I AM NERVOUS DURING TURNS. AT ONE POINT WHEN I'M AT A LIGHT AND PRESS GAS WHEELS STEER OFF WITHOUT CONTROL. THIS HAS HAPPENED A NUMBER OF TIMES. AT ONE POINT ANOTHER DRIVER TOLD ME SMOKE WAS COMING FROM MY WHEEL I LOOKED AND SAW NO PROBLEM SINCE IT HASN'T OCCURRED BUT STEERING IS STILL AN ISSUE. DATE BELOW IS MOST RECENT ISSUE. I AM NOTIFYING BEFORE A ACCIDENT OCCURS. DEALERSHIP TESTED AND STATED THERE IS NO MORE PROBLEM BUT YET I FEEL UNSAFE SINCE FIRST MAINTENANCE AT DEALERSHIP. BEFORE THEN CAR WAS EXCELLENT. DEALERSHIP ALSO STATED ROTATION MAY TAKE A WHILE TO ADJUST. IT HAS NOT YET. THEY WOULD LIKE TO JUST ROTATE TIRES BACK TO ORIGINAL I DON'T WANT THAT. DEALERSHIP STATED IT HELPS WEAR ON TIRES BY ROTATING. *LA

Visibility › Defroster/Defogger/Hvac System
Filed Dec 18, 20037 milesOH

THE MIDDLE SEATBELT IN THE BACK DOES NOT WORK. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY COULD NOT GET IT TO COME OUT. IF IT IS AGAINST THE LAW IF YOU DON'T HAVE YOUR SEATBELT ON WHY ISN'T IT MANDATORY THAT THEY FIX THIS PROBLEM? ALSO WHEN YOU TURN THE REAR DEFROSTER ON AND HAVE THE HEATER ON THE RADIO DOES NOT WORK.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Honda Civic → · Every Civic year → · How the figures are calculated →