Owners filed 1 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Unknown or Other
1
0
0
0
4 safety recalls
Part 573 reports
Equipment › Recreational Vehicle/Trailer22V591000
Filed Aug 8, 20225,446 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Elk Ridge, Fuel, Milestone, North Trail, 2022-2023 Big Horn Traveler, Gravity, Lithium, Mallard, Pioneer, Prowler, Road Warrior, Sundance, Torque, and Trail Runner travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Risk. An awning that drops or extends beyond normal operation can increase the risk of injury.
Remedy. Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by September 8, 2022. Owners may contact Heartland customer service at 1-877-262-8032.
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Lines and Fittings22V432000
Filed Jun 17, 202212,285 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Gravity, Sundance, Big Country, Big Horn, Big Horn Traveler, Elkridge, Fuel, North Trail, Landmark, Lithium, Milestone, Torque, Trail Runner, Pioneer, Prowler, and Road Warrior travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Risk. A gas leak in the presence of an ignition source can increase the risk of a fire.
Remedy. Dealers will inspect and replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 29, 2022. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.67.
Electrical System22V305000
Filed May 6, 202269 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Sundance trailers. The 12-volt mini breaker cover for the slide-out was not installed during production, leading to exposed studs that may cause electrical arcing.
Risk. Electrical arcing between the exposed studs and nearby aluminum ducting can increase the risk of fire and injury.
Remedy. Dealers will inspect the 12-volt mini breaker for the slide-out, and install a cover if necessary, free of charge. Owner notification letters were mailed June 21, 2022. Owners may contact Heartland customer service at 1-877-262-8032.
Equipment › Other › Labels21V994000
Filed Dec 20, 202141 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreation Vehicles, LLC (Heartland) is recalling certain 2022 Sundance travel trailers. The Federal and Certification labels may indicate incorrect tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheel and Rims-Other Than Passenger Cars."
Risk. Incorrect tire information can allow for incorrect replacement tires, which can affect towing, increasing the risk of a crash.
Remedy. Heartland will mail replacement certification labels to owners, free of charge. Owner notification letters were mailed February 9, 2022. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is RC000156.
What owners reported
Newest filings
Unknown or Other
Filed May 24, 2023TX
The awning material is coming loose from the frame at the sidewall. This is an active recall for other Heartland Trailers but appears that the scope of the issue should be expanded as I have been told this issue is not under recall for my specific unit. Your assistance with this matter is requested.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 8, 2022. Source: NHTSA Office of Defects Investigation.