Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk. An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Remedy. Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
Filed May 9, 201355 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles (Heartland) is recalling certain model year 2013-2014 Sundance travel trailers, model 322RES, manufactured September 13, 2012, through April 30, 2013. The axles are mounted too far forward on the frame which may cause improper trailer balance while towing.
Risk. Improper trailer balance may lead to uncontrollable trailer sway, increasing the risk of a crash, property damage, and/or personal injury.
Remedy. Heartland will notify owners and the trailers will be returned to the factory where axles will be moved rearward, free of charge. The recall began on May 20, 2013. Owners may contact Heartland Recreational Trailers' Warranty/Service Department by email at "[email protected]," or by phone at 1-877-262-8032. Heartland's recall campaign number is 99-01-12.
Equipment13V181000
Filed May 7, 2013890 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
Risk. If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Remedy. Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.
What owners reported
Newest filings
Wheels
Filed Jul 20, 2017100 milesPA
HAVE HAD 3 OF 4 TOWMAX TIRES! THE FIRST TIRE GOT A BUBBLE IN IT AND WAS REPLACED UNDER WARRANTY, THE SECOND TIRE EXPANDED AND NEEDED TO BE REPLACED LAST SUMMER, THE THIRD TIRE LITERALLY FELL APART TOWING THIS PAST WEEKEND! WE REPLACED THE FOURTH TIRE THIS WEEK, BECAUSE WE DIDN'T WANT ANY ISSUES TOWING! WE HAVE DAMAGE TO THE THE RV FROM THE TIRE THAT BLOW OUT!! WE CAN NOT FIND ANY INFORMATION ON WHO MAKES THE TOWMAX-POWER KING !
Tires
Filed Sep 6, 20169,100 milesMO
TL* THE CONTACT OWNS A 2014 HEARTLAND SUNDANCE EQUIPPED WITH TOWMAX STR ST TIRES, SIZE: ST225/75 R15. WHILE DRIVING APPROXIMATELY 62 MPH, THE DRIVER SIDE TIRE EXPLODED AND SHATTERED INTO PIECES WITHOUT WARNING. THE CONTACT REPLACED THE TIRE THE NEXT DAY, AND THE REAR DRIVER SIDE TIRE EXPLODED AND SHATTERED INTO PIECES WITHOUT WARNING. THE DEALER REPLACED THE FOUR TIRES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT NOTHING COULD BE DONE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 9,100.
Tires
Filed Jun 9, 20166,000 milesCA
TOW MAX SRT TIRES ARE BLOATED AND OUT OF ROUND AFTER 6K MILES, ONE BLEW OUT CAUSING RV DAMAGE. ALL FOUR ON RV FROM MANUFACTURE (HEARTLAND) ARE BLOATED AND HAD TO BE REPLACED AFTER ONLY 6K MILES.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 30, 2015. Source: NHTSA Office of Defects Investigation.