Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure › emergency › escape/egress/exit. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Structure › Emergency › Escape/Egress/Exit
1
0
0
0
3 safety recalls
Part 573 reports
Equipment › Recreational Vehicle/Trailer22V591000
Filed Aug 8, 20225,446 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Elk Ridge, Fuel, Milestone, North Trail, 2022-2023 Big Horn Traveler, Gravity, Lithium, Mallard, Pioneer, Prowler, Road Warrior, Sundance, Torque, and Trail Runner travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Risk. An awning that drops or extends beyond normal operation can increase the risk of injury.
Remedy. Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by September 8, 2022. Owners may contact Heartland customer service at 1-877-262-8032.
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Lines and Fittings22V432000
Filed Jun 17, 202212,285 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Gravity, Sundance, Big Country, Big Horn, Big Horn Traveler, Elkridge, Fuel, North Trail, Landmark, Lithium, Milestone, Torque, Trail Runner, Pioneer, Prowler, and Road Warrior travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Risk. A gas leak in the presence of an ignition source can increase the risk of a fire.
Remedy. Dealers will inspect and replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 29, 2022. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.67.
Tires › Tread/Belt22V018000
Filed Jan 20, 20222,363 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021-2022 Cyclone, Fuel, Gravity, and Warrior vehicles equipped with certain Sailun tires, sizes ST235/80R16 and ST235/85R16. Due to a manufacturing issue, the tires may experience a belt separation.
Risk. Belt separation could lead to loss of vehicle control, increasing the risk of a crash.
Remedy. Dealers will inspect the tire DOT codes, and replace the tires as necessary, free of charge. Owner notification letters were mailed March 7, 2022. Owners may contact Heartland customer service at 1-877-262-8032 or Sailun customer service at 1-844-281-9696.
What owners reported
Newest filings
Structure › Emergency › Escape/Egress/Exit
Filed May 23, 2022TX
During the purchase inspection it was determined the emergency exit window was blocked by the kitchen sink. In addition, this window right next to the main entrance door. It is my opinion where the exit is location, the occupants of the trailer could not us this exit in a timely manner. In addition, being right next to main door, it doesn't leave an additional exit option. Also, while talking to the service manager at the dealership. He stated this is the second trailer he has seen with this issue.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 8, 2022. Source: NHTSA Office of Defects Investigation.