Car Problem DataNHTSA records

2009 Heartland Big Country

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure › frame and members. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Frame and Members1
000

What owners reported

Newest filings
Structure › Frame and Members
Filed Jun 4, 201010,000 milesNV

TL* THE CONTACT OWNS A 2009 HEARTLAND BIG COUNTRY RV, 3550TSL MODEL. WHILE THE VEHICLE WAS PARKED, THE FRAME CRACKED, THE FLOOR SUNK AND THE FRONT DRIVER'S JACK COLLAPSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DRIVERS SIDE JACK WAS REPAIRED. THE DEALER ADVISED HE WAS UNABLE TO REPAIR THE PANEL FAILURE AND RECOMMENDED HAVING THE VEHICLE TOWED TO A DEALER IN A DIFFERENT STATE FOR FURTHER REPAIRS. THE CONTACT STATED THIS WAS THE SECOND OCCURRENCE OF A CRACKED FRAME IN THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 15,000.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2013
YearComplaintsRecallsFiresDeathsAssessment
20240100Routine
20230200Routine
20220100Routine
20161200Routine
20152200Routine
20141200Routine
20134210Routine
20123100Routine
20113300Routine
20100100Routine
2009 — this page1000Routine
20080100Routine
20070100Routine

Compare every Big Country year →

Other Heartland models

All Heartland models →
Cyclone 65Bighorn 47Sundance 19Mallard 16Road Warrior 11Landmark 10Elkridge 9Trail Runner 8Pioneer 7North Trail 7

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.