Hello I bought a Tri Glide U from Harley Davidson July of 2024. I found out the hard way that if you are in traffic that come to dead stand still and you are in the wrong gear when you go to take off it will kill the motor. Ok now here is the problem with the trike when you pull in the clutch it will not start and the gears on display disappear so now I don't know what gear I'm in. Harley needs to fix this in the programming so now my trike is dead wont start unless I find neutral now the motor is dead I cant shift gears unless I rock the trike back and forth in the middle of [XXX] . I did call Harley customer service they did nothing. I have rode bikes for years I have never encountered anything like this I almost got myself ran over due to this problem I'm a scared to ride my trike I don't feel confident about riding it at all. I did go to the dealership and complained about it and the guy in the service dept said this is a Harley issue in the programing and now this is a safety issue that needs to be addressed asap. The man at the shop told that I'm not the only one complaining about this. I feel really helpless. Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2024 Harley-Davidson Flhtcutg
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the power train. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Power Train | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsPower Train
Filed Jun 14, 2025TX
1 of 1 complaints, reproduced as filed.
Across model years
Worst on record: 2017| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2025 | 1 | 0 | 0 | 0 | Routine |
| 2024 — this page | 1 | 0 | 0 | 0 | Routine |
| 2023 | 1 | 0 | 0 | 0 | Routine |
| 2022 | 2 | 1 | 0 | 0 | Routine |
| 2021 | 0 | 1 | 0 | 0 | Routine |
| 2020 | 4 | 2 | 0 | 1 | Fatalities reported |
| 2019 | 8 | 2 | 0 | 2 | Fatalities reported |
| 2018 | 7 | 1 | 0 | 0 | Routine |
| 2017 | 13 | 1 | 0 | 1 | Fatalities reported |
| 2016 | 2 | 0 | 0 | 0 | Routine |
| 2015 | 6 | 1 | 1 | 0 | Routine |
| 2014 | 5 | 2 | 0 | 0 | Routine |
| 2013 | 7 | 0 | 0 | 0 | Routine |
| 2012 | 7 | 1 | 0 | 2 | Fatalities reported |
| 2011 | 9 | 1 | 0 | 1 | Fatalities reported |
| 2010 | 9 | 2 | 0 | 0 | Routine |
| 2009 | 5 | 2 | 1 | 0 | Routine |
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.