2020 Harley-Davidson Flhtcutg

Fatalities reported

Owners filed 4 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes2
101
Traction Control System1
101
Service Brakes, Hydraulic1
000

2 safety recalls

Part 573 reports
Exterior Lighting › Brake Lights22V781000
Filed Oct 18, 2022199,419 vehiclesHarley-Davidson Motor Company

Defect. Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2019-2022 Trike and CVO Trike and 2020-2022 Touring and CVO Touring motorcycles. Please refer to Addendum A for specific vehicle model details. Due to a software error, the brake lights may illuminate without the rider applying the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. Unintended illumination of the brake lights may confuse other drivers, increasing the risk of a crash.

Remedy. Dealers will update the software on Touring and CVO Touring motorcycles. On Trike and CVO Trike motorcycles, a new pressure switch will also be installed. All repairs will be performed free of charge. Owner notification letters were mailed November 2, 2022. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0635.

Traction Control System19V843000
Filed Nov 22, 201912,624 vehiclesHarley-Davidson Motor Company

Defect. Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2019-2020 FLHTCUTG, and FLRT Trike motorcycles. The Trike Traction Control System software may respond incorrectly to a faulty rear wheel speed signal by activating one of the rear brakes.

Risk. Unintended activation of one rear brake could lead to an unexpected change in vehicle direction which may increase the risk of a crash.

Remedy. Harley-Davidson has notified owners, and dealers will update the traction control system software, free of charge. The recall began December 2, 2019. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0175.

What owners reported

Newest filings
Traction Control SystemCrash1 injured1 killed
Filed Aug 18, 2025NY

The contact is filing the complaint on behalf of the owner of a 2020 Harley-Davidson Tri Glide Ultra (FLHTCUTG). The contact stated that from the police report, the vehicle veered to the right at 65 MPH and drove into a shallow drainage ditch and into a culvert. The contact stated that the vehicle had gone airborne. The driver and a passenger were ejected from the motorcycle. The police arrived along with emergency services. The passenger and the driver were transported to a shock trauma unit. The contact stated that the driver and passenger had multiple traumatic injuries, and the passenger died two days later in the hospital. The contact reported that the incident occurred during the day and in good weather conditions. The vehicle was towed to an impound lot, and the police issued an incident report. The contact stated that the manufacturer had been contacted about the incident. The contact had researched online and related the incident to NHTSA Campaign Number: 19V843000 (Traction Control System). The failure mileage was unknown.

Service Brakes, Hydraulic
Filed Dec 3, 202433,000 milesFL

The contact owns a 2020 Harley-Davidson FLHTCUTG Tri Glide Ultra. The contact stated that while riding approximately 35 MPH and applying the front brake, the brakes felt "spongy" while squeezing the brake lever. There was no warning light illuminated. The contact had taken the motorcycle to an independent mechanic where it was diagnosed and determined that the ABS module needed to be replaced. The motorcycle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 33,000.

Service Brakes
Filed Mar 6, 202317,400 milesPA

The contact owns a 2020 Harley Davidson Tri Glide Ultra FLHTCUTG. The contact stated while riding approximately 10 MPH and pulling into his driveway, the front hand brake was very soft and was not as firm as usual. The contact stated that the front hand brake had a mushy feel when he squeezed. The contact was pulling into his garage when the hand brake completely failed. The contact was able to use the foot brake to stop the motorcycle. The contact stated no warning light was illuminated. The contact stated that he had a front brake failure previously repaired. The contact had not taken the motorcycle to a local dealer to be diagnosed. The motorcycle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 17,400.

Service BrakesCrash1 injured
Filed May 6, 20211,000 milesNY

SEE ATTACHED LETTER

4 of 4 complaints, reproduced as filed.

Across model years

Worst on record: 2017
YearComplaintsRecallsFiresDeathsAssessment
20251000Routine
20241000Routine
20231000Routine
20222100Routine
20210100Routine
2020 — this page4201Fatalities reported
20198202Fatalities reported
20187100Routine
201713101Fatalities reported
20162000Routine
20156110Routine
20145200Routine
20137000Routine
20127102Fatalities reported
20119101Fatalities reported
20109200Routine
20095210Routine

Compare every Flhtcutg year →

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 18, 2022. Source: NHTSA Office of Defects Investigation.