2017 Harley-Davidson Flhtcu

Routine

Owners filed 4 complaints about this vehicle with federal regulators, most often about the exterior lighting. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes1
000
Power Train1
000
Exterior Lighting1
000
Engine1
000

3 safety recalls

Part 573 reports
Visibility19V574000
Filed Aug 5, 201912,733 vehiclesHarley-Davidson Motor Company

Defect. Harley-Davidson Motor Company (Harley-Davidson) is recalling certain Touring and CVO Touring motorcycles, including 2017-2019 FLHTCU, FLHTCUL, FLHTK ANV, FLHTKL, FLTRU, FLHTK, and 2016-2019 FLHTKSE, FLHTKSE ANV, and FLTRUSE models equipped with a Harley-Davidson Detachable Tour-Pak Luggage Conversion Kit (Part numbers 53000291, 53000291A, and 53000567). The kit did not include replacement rear red reflectors for the ones that are eliminated by installing this kit. As such, these motorcycles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. Without the rear red reflectors, the motorcycle has reduced visibility to other drivers, increasing the risk of a crash.

Remedy. Harley-Davidson has notified owners, and dealers will install the replacement reflectors, free of charge. The recall began August 19, 2019. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0629.

Power Train › Clutch Assembly18V734000
Filed Oct 18, 2018177,636 vehiclesHarley-Davidson Motor Company

Defect. Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2017-2018 Police Road King (FLHP), Road King (FLHR), Road King Special (FLHRXS), Electra Glide Ultra Classic (FLHTCU), Ultra Limited (FLHTK), Ultra Limited Low (FLHTKL), Ultra Limited Shrine (FLHTK SHRINE), Police Electra Glide (FLHTP), Street Glide (FLHX), Street Glide Special (FLHXS), Road Glide Ultra (FLTRU), Road Glide (FLTRX), Road Glide Special (FLTRXS), Freewheeler (FLRT), Tri Glide Ultra (FLHTCUTG), CVO Limited (FLHTKSE) and CVO Street Glide (FLHXSE) motorcycles, 2017 Softail Slim S (FLSS), Fat Boy S (FLSTFBS) and CVO Pro Street Breakout (FXSE) motorcycles, 2018 115th Anniversary Ultra Limited (FLHTK ANV), 115th Anniversary Street Glide (FLHX ANV), 115th Anniversary Street Glide Special (FLHXS ANX), 115th Anniversary Tri Glide Ultra (FLHTCUTG ANV), 115th Anniversary CVO Limited (FLHTKSE ANV) and CVO Road Glide (FLTRXSE) motorcycles. The secondary clutch actuator cylinder may leak fluid internally and the clutch master cylinder may lose the ability to generate enough lift to disengage the clutch.

Risk. If the clutch cannot be disengaged it can result in a loss of control, increasing the risk of a crash.

Remedy. Harley-Davidson will notify owners, and dealers will install a new secondary clutch actuator piston assembly, free of charge. The recall began November 5, 2018. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0173.

Engine and Engine Cooling17V333000
Filed May 22, 201745,589 vehiclesHarley-Davidson Motor Company

Defect. Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2017 Electric Glide Ultra Classic (FLHTCU), Police Electra Glide (FLHTP), Police Road King (FLHP), Road King (FLHR), Road King Special (FLHRXS), Street Glide (FLHX), Street Glide Special (FLHXS), Road Glide (FLTRX), and Road Glide Special (FLTRXS) motorcycles. In the affected motorcycles, a clamp used to secure an engine oil cooler line may have been improperly installed.

Risk. The incorrectly installed clamp may result in the engine oil cooler line detaching, causing a sudden loss of oil, potentially into the path of the rear tire, increasing the risk of a crash.

Remedy. Harley-Davidson will notify owners, and dealers will inspect and correct the oil cooler line clamps, as necessary, free of charge. The recall began on June 6, 2017. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0170.

What owners reported

Newest filings
Power Train
Filed Jul 14, 202645,490 milesFL

The contact owns a 2017 Harley-Davidson FLHTCU. The contact stated that while riding at 5 MPH, the motorcycle failed to shift out of gear or stop as needed. The motorcycle fell over on the contact’s right leg, causing the leg to become swollen. The contact used a bag of ice to help with the swelling. The motorcycle was repaired under NHTSA Campaign Number: 18V734000 (Power Train); however, the failure persisted. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 45,490.

Service Brakes
Filed Nov 19, 2022LA

ABS module failure resulting in front brake locking up. ABS module failed resulting in brake failure. While I was not involved in any incident the failed part showed no signs of beginning to fail. One day I I got onto the motorcycle and when I went to squeeze the front brake it was hard as a rock and it locked up my front wheel. This particular failure happened in my driveway so nobody was in danger but it also had no warning lights on or gave any signs of failure prior to this incident. If this were to happen while riding the motorcycle it could potentially be deadly for the rider and passenger depending on riding conditions. The part failure has been verified by a Harley Davidson dealership. Parts to correct this are currently back ordered over a month. I do not have the part in my possession as the bike is at a local dealership. I do plan on asking for the failed part once it is repaired. I did have brake work done on this bike in June of 2022, (pad replacement and system flush), and rode this bike on several occasions since the service but prior to failure. The bike had sat for about a month with no activity (covered) prior to this failure. The service was not preformed at a Harley Davidson dealership. There was a prior recall on this system for earlier model bikes for this same type of failure. But my specific year/model was not included. I have read several complaints from other owners in the same date range as mine having the same failure. This is a potentially deadly

Engine
Filed Aug 9, 201913,500 milesMI

HEAD GASKET LETS LOOSE AND OIL ALL OVER REAR TIRE! VEHICLE ON HIGHWAY IN MOTION, NOT GOOD.

Exterior Lighting
Filed Jun 1, 20172,000 milesNH

THE "DAY MAKER HEADLIGHT " FOUND ON THE HARLEY DAVIDSON ULTRA CLASSIC IS COMPLETELY UNUSABLE.IN USING THE LED BULBS ON THIS SYSTEM THE REFRACTORY NATURE OF THE LENS DICTATES THAT A HORIZONTAL LINE WITH LIGHT BELOW THE LINE AND DARKNESS ABOVE IT A DISTANCE KEEPS THE LIGHT FROM SHINING INTO THE ONCOMING DRIVERS. THIS WORKS FINE IN AN AUTOMOBILE, BUT ON A MOTORCYCLE, IT BECOMES UNRIDEABLE .THE REASON BEING IS THAT WHEN YOU LEAN INTO A CORNER THE HORIZONTAL LINE DIPS TO THE SAME DEGREE AS THE MOTORCYCLE, AND THE DARKNESS ABOVE DIPS DOWN WITH THE BIKE SO THAT IT IS NOT POSSIBLE TO SEE INTO OR THRU THE CORNER (IF YOU DO NOT UNDERSTAND THIS SITUATION PLEASE PASS IT ON TO SOMEONE WHO DOES). I AM NOT A NEWBIE TO RIDING AS I HAVE 30 YEARS AND ALMOST A QUARTER MILLION MILES UNDER MY BELT ALL ON HARLEYS I CAN ALMOST GUARANTEE THAT THIS HAS CAUSED NOT ONLY INJURIES BUT ALSO DEATHS. THIS LIGHTING SYSTEM HAS BEEN CHECKED AND CHECKED AGAIN AND IS IN SPECS ACCORDING TO HARLEY DAVIDSON I WOULD INVITE ANY SPECIALIST OR OFFICIAL TO RIDE THE DARK COUNTRY ROADS THAT I RIDE AND TELL ME THIS LIGHTING SYSTEM IS SAFE PLEASE LOOK INTO THIS IT IS UNSAFE AND WILL INJURE OR KILL PEOPLE

4 of 4 complaints, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
20191100Routine
20181200Routine
2017 — this page4300Routine
20166100Routine
20152200Routine
20149500Routine
20137001Fatalities reported
20116200Routine
201031300Routine
200970310Routine
200881210Routine
200748000Routine
19980100Routine
19972100Routine
19961100Routine
19955100Routine
19942100Routine

Compare every Flhtcu year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 5, 2019. Source: NHTSA Office of Defects Investigation.