2011 Harley-Davidson Flhtcu

Routine

Owners filed 6 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes3
000
Wheels1
000
Forward Collision Avoidance › Automatic Emergency Braking1
000
Engine and Engine Cooling1
001

2 safety recalls

Part 573 reports
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip18V076000
Filed Jan 29, 2018174,636 vehiclesHarley-Davidson Motor Company

Defect. Harley-Davidson Motor Company (Harley-Davidson) is recalling all 2008-2011 Touring, CVO Touring and VSRC motorcycles equipped with anti-lock brakes (ABS), including Road King (FLHR), Road King Police (EFI) (FLHP), Road King Police (EFI) (FLHPE), Electra Glide Standard Police (EFI) (FLHTP), Electra Glide Classic (EFI) (FLHTC), Electra Glide Ultra Classic (EFI) (FLHTCU) and Street Glide (EFI) (FLHX), 2008 VROD (VRSCAWA), CVO Road King 4 (FLHRSE4), Night Rod (VRSCDA), CVO Ultra Classic 3 (FLHTCUSE3), Night Rod Special (VRSCDXA), 2008-2010 Road King Classic (EFI) (FLHRC), 2008-2009 Road Glide (EFI) (FLTR) and Electra Glide Standard (EFI) (FLHT), 2009-2010 V-Rod (VRSCAW), 2009 CVO Ultra Classic (FLHTCUSE4) and CVO Road Glide 3 (FLTRSE3), 2009-2011 Night Rod Special (VRSCDX) and V-Rod Muscle (VRSCF), 2010 CVO Ultra Classic 5 (FLHTCUSE5) and CVO Street Glide (FLHXSE), 2010-2011 Electra Glide Ultra Limited (FLHTK) and Road Glide Custom (FLTRX), 2011 Road Glide Ultra 103 (FLTRU103), Street Glide 103 (FLHX103), Road King Classic 103 (FLHRC103), CVO Ultra Classic 6 (FLHTCUSE6), CVO Road Glide Ultra (FLTRUSE), Road Glide Custom 103 (FLTRX103), and CVO Street Glide 2 (FLHXSE2) motorcycles. Deposits may form on components within the brake system if the DOT 4 brake fluid is not replaced for a prolonged period of time beyond the 2-year maintenance schedule specified in the Owner’s Manual.

Risk. These deposits may cause a valve within the ABS Hydraulic Control Unit to stick, reducing braking ability and increasing the risk of a crash.

Remedy. Harley-Davidson will notify owners, and dealers will flush the entire brake system with new Platinum Label DOT 4 brake fluid, free of charge. The recall began on February 14, 2018. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0171.

Exterior Lighting › Brake Lights › Switch11V506000
Filed Oct 19, 2011250,757 vehiclesHarley-Davidson Motor Company

Defect. HARLEY-DAVIDSON IS RECALLING CERTAIN MODEL YEAR 2009-2012 TOURING, CVO TOURING AND TRIKE VEHICLES MANUFACTURED FROM JUNE 6, 2008, THROUGH SEPTEMBER 16, 2011. SEE THE ABOVE LIST FOR THE MODELS INCLUDED IN THE RECALL. THE REAR BRAKE LIGHT SWITCH MAY BE EXPOSED TO EXCESSIVE HEAT FROM THE EXHAUST SYSTEM.

Risk. THE EXCESSIVE HEAT MAY CAUSE THE SWITCH TO NOT ACTIVATE THE BRAKE LAMP OR ACTIVATE THE BRAKE LAMP WHEN NO BRAKE IS APPLIED AND/OR CAUSE A BRAKE FLUID LEAK AT THE BRAKE LIGHT SWITCH, AFFECTING REAR BRAKE PERFORMANCE. EITHER CONDITION MAY INCREASE THE RISK OF A CRASH.

Remedy. HARLEY-DAVIDSON WILL NOTIFY OWNERS, AND DEALERS WILL A INSTALL A REAR BRAKE LIGHT SWITCH KIT, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 31, 2011. OWNERS MAY CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.

What owners reported

Newest filings
Forward Collision Avoidance › Automatic Emergency Braking
Filed Apr 28, 2025SC

The recall remedy to flush the system does not address the concern that the ABS unit still has the potential for failure. Millions of ABS systems in cars do not have such issues that require a hydraulic flush every 2 years. Failure is the ABS control module; it should not be due to moisture in a sealed hydraulic system. Failure of the ABS control module can cause complete loss of braking function or a complete lockup of the brake with resultant severe injury. A one-time system flush does not address the primary fault - replacement of the ABS module. I had front brake system completely fail within 1 minute following a harley dealer brake flush. As the motorcycle was on a hill, the front brake was to hold the bike from rolling backwards. It did roll backwards before I could rebalance an use rear brake. The motorcycle fell over - no injury of damage.

Service Brakes
Filed Sep 25, 20186,444 milesDC

TL* THE CONTACT OWNS A 2011 HARLEY-DAVIDSON ULTRA-GLIDE FLHTCU. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT BRAKES SEIZED. THE CONTACT WAS ONLY ABLE TO ENGAGE THE REAR BRAKE SYSTEM. WITH THE HELP OF A FRIEND, THE CONTACT TOOK THE VEHICLE HOME. SIX BENDS HARLEY-DAVIDSON (9501 THUNDER RD, FORT MYERS, FLORIDA, (239) 275-4647) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,444.

Service Brakes
Filed Mar 17, 201742,000 milesOK

BIKE PARKED IN GARAGE FOR ABOUT 3 WEEKS BECAUSE OF COLD WEATHER. FIRED IT UP TO LET IT WARM UP FOR A FEW MIN'S. CLIMBED ON TO BACK IT OUT AND THE FRONT BRAKE LEVER WOULD NOT BUDGE OR STOP THE BIKE WHEN I NEEDED TO STOP. FORTUNATELY BEFORE I LOST CONTROL, I WAS ABLE TO LEAN TO THE RIGHT WHILE USING REAR BRAKE AND SIMULTANEOUSLY HIT THE KILL SWITCH AND POP IT IN 1ST GEAR TO STOP IT. CHECKED CALIPERS. THEY WERE FINE. STARTED BREAKING LINES AND FOUND THAT ON THE INLET TO ABS UNIT THERE WAS FLUID AND BRAKE MOVEMENT. RETIGHTENED AND THEN BROKE THE ABS OUTPUT LINE AND NO FLUID ESCAPED AND NO MOVEMENT OF FRONT LEVER. AND I MEAN ZERO MOVEMENT. IT WILL NOT BUDGE. STARTED RESEARCHING AND FOUND THIS TO BE A COMMON ISSUE FOR MY BIKE AND EARLIER VERSIONS. REAR BRAKE OPERATION IS FINE AND NOT AFFECTED.

Service Brakes
Filed Jan 7, 201610 milesFL

I OWN AND OPERATE A HARLEY DAVIDSON FLHTCU ULTRA CLASSIC. WHILE RIDING ON THE HIGHWAY I TRIED TO USE MY FRONT BRAKES TO STOP AT A RED LIGHT AND THE BRAKE LEVER WAS HARD AS A ROCK AND WAS NOT ABLE TO MAKE IT FUNCTION TO STOP THE BIKE, HAD TO RELY ON MY REAR BRAKES WHICH PUT ME IN AN SLIDE BECAUSE OF THE HARD BREAKING TO COMPENSATE FOR THE FRONT BRAKES MALFUNCTION. I MANAGED TO RETURN HOME USING MY REAR BRAKES ONLY. THE MALFUNCTION OF THE FRONT ABS BRAKES OCCURRED WITHOUT NOTICE AND IT IS A HAZARDOUS CONDITION. WHEN I CONTACTED THE LOCAL HD DEALERSHIP I WAS INFORMED THAT THEY WERE NOT AWARE OF ANY SUCH MALFUNCTION ON MY 2011 FLHTCU. THEY ALSO ADVISED THAT THERE ARE NO RECALLS. WHEN I SPOKE WITH OTHER HARLEY OWNERS, I LEARNED THAT THIS IS AN ONGOING PROBLEM WITH HD BIKES BEGINNING IN 1999 WHEN ABS BRAKES WERE FIRST INTRODUCED BUT THE MANUFACTURER, HARLEY DAVIDSON, DOES NOT ACCEPT ANY RESPONSIBILITY FOR THE BRAKE MALFUNCTION WHICH COSTS OVER $1,000.00 TO REPAIR. THIS IS AN ISSUE THAT IS A SERIOUS PROBLEM. A FRONT BRAKE FAILURE CAN HAVE DIRE CONSEQUENCES AND CAN RESULT IN A CASUALTY BECAUSE FAILURE TO STOP ON A TWO WHEEL VEHICLE IS DANGEROUS AND CAN BE DEADLY.

Wheels
Filed Aug 13, 201511,720 milesTN

NOTICED INCREASING WOBBLE IN TURNS, HANDLE BARS SHAKE AT OCCASION, TOOK TO DEALER, HE TEST RODE AND SAID IT WAS THE FRONT WHEEL BEARINGS WERE SHOT, AND THAT THIS IS A COMMON OCCURRENCE ON 09-12 HARLEYS, HE SAID HARLEY HAS SINCE BEEN USING A DIFFERENT BEARING, AND THAT THE REPLACEMENT WHEEL BEARINGS WERE AN UPGRADED PRODUCT.

Engine and Engine Cooling1 injured
Filed Jun 24, 2011356 milesKS

HARLEY DAVIDSON TRI GLIDE 2011 MOTORCYCLE EXCESSIVE HEAT BLOWING FROM RIGHT SIDE OF ENGINE WHILE RIDING OVER 55 MPH FOR 25 MINUTES AT A TIME OVER 2 HOUR PERIOD CAUSED 2ND DEGREE BURNS, BLISTERS, SCABBING AND SCARRING TO BACK OF RIGHT LEG. 356 TOTAL MILES ON MOTORCYCLE PURCHASED NEW. HD INSPECTION POST INJURY STATES THE MOTORCYCLE IS OPERATING PER SPECIFICATIONS TO MEET EPA STANDARD. NO ALTERATIONS AND UNDER WARRANTY. *TR

6 of 6 complaints, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
20191100Routine
20181200Routine
20174300Routine
20166100Routine
20152200Routine
20149500Routine
20137001Fatalities reported
2011 — this page6200Routine
201031300Routine
200970310Routine
200881210Routine
200748000Routine
19980100Routine
19972100Routine
19961100Routine
19955100Routine
19942100Routine

Compare every Flhtcu year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 29, 2018. Source: NHTSA Office of Defects Investigation.