61 complaints record an odometer reading. Failures cluster around 20,000–30,000 miles.
Most common 2009 Harley-Davidson Flhtcu problems
36 of the 70 complaints (51%) are about the brakes.
Component
Reports
Crashes
Fires
Injuries
Service Brakes · brakes
34
2
0
0
Vehicle Speed Control · throttle and acceleration
7
0
0
0
Engine and Engine Cooling · engine
5
0
0
0
Engine
5
0
0
0
Wheels
4
0
0
0
Power Train · transmission
4
0
0
0
Electrical System
3
0
0
0
Unknown or Other
2
0
0
0
Service Brakes, Hydraulic · brakes
2
0
1
0
Fuel/Propulsion System · fuel and propulsion system
1
0
0
0
3 safety recalls
Part 573 reports
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip18V076000
Filed Jan 29, 2018174,636 vehiclesHarley-Davidson Motor Company
Defect. Harley-Davidson Motor Company (Harley-Davidson) is recalling all 2008-2011 Touring, CVO Touring and VSRC motorcycles equipped with anti-lock brakes (ABS), including Road King (FLHR), Road King Police (EFI) (FLHP), Road King Police (EFI) (FLHPE), Electra Glide Standard Police (EFI) (FLHTP), Electra Glide Classic (EFI) (FLHTC), Electra Glide Ultra Classic (EFI) (FLHTCU) and Street Glide (EFI) (FLHX), 2008 VROD (VRSCAWA), CVO Road King 4 (FLHRSE4), Night Rod (VRSCDA), CVO Ultra Classic 3 (FLHTCUSE3), Night Rod Special (VRSCDXA), 2008-2010 Road King Classic (EFI) (FLHRC), 2008-2009 Road Glide (EFI) (FLTR) and Electra Glide Standard (EFI) (FLHT), 2009-2010 V-Rod (VRSCAW), 2009 CVO Ultra Classic (FLHTCUSE4) and CVO Road Glide 3 (FLTRSE3), 2009-2011 Night Rod Special (VRSCDX) and V-Rod Muscle (VRSCF), 2010 CVO Ultra Classic 5 (FLHTCUSE5) and CVO Street Glide (FLHXSE), 2010-2011 Electra Glide Ultra Limited (FLHTK) and Road Glide Custom (FLTRX), 2011 Road Glide Ultra 103 (FLTRU103), Street Glide 103 (FLHX103), Road King Classic 103 (FLHRC103), CVO Ultra Classic 6 (FLHTCUSE6), CVO Road Glide Ultra (FLTRUSE), Road Glide Custom 103 (FLTRX103), and CVO Street Glide 2 (FLHXSE2) motorcycles. Deposits may form on components within the brake system if the DOT 4 brake fluid is not replaced for a prolonged period of time beyond the 2-year maintenance schedule specified in the Owners Manual.
Risk. These deposits may cause a valve within the ABS Hydraulic Control Unit to stick, reducing braking ability and increasing the risk of a crash.
Remedy. Harley-Davidson will notify owners, and dealers will flush the entire brake system with new Platinum Label DOT 4 brake fluid, free of charge. The recall began on February 14, 2018. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0171.
Filed Oct 19, 2011250,757 vehiclesHarley-Davidson Motor Company
Defect. HARLEY-DAVIDSON IS RECALLING CERTAIN MODEL YEAR 2009-2012 TOURING, CVO TOURING AND TRIKE VEHICLES MANUFACTURED FROM JUNE 6, 2008, THROUGH SEPTEMBER 16, 2011. SEE THE ABOVE LIST FOR THE MODELS INCLUDED IN THE RECALL. THE REAR BRAKE LIGHT SWITCH MAY BE EXPOSED TO EXCESSIVE HEAT FROM THE EXHAUST SYSTEM.
Risk. THE EXCESSIVE HEAT MAY CAUSE THE SWITCH TO NOT ACTIVATE THE BRAKE LAMP OR ACTIVATE THE BRAKE LAMP WHEN NO BRAKE IS APPLIED AND/OR CAUSE A BRAKE FLUID LEAK AT THE BRAKE LIGHT SWITCH, AFFECTING REAR BRAKE PERFORMANCE. EITHER CONDITION MAY INCREASE THE RISK OF A CRASH.
Remedy. HARLEY-DAVIDSON WILL NOTIFY OWNERS, AND DEALERS WILL A INSTALL A REAR BRAKE LIGHT SWITCH KIT, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 31, 2011. OWNERS MAY CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.
Fuel System, Gasoline › Storage › Tank Assembly › Mounting09V457000
Filed Dec 1, 2009111,569 vehiclesHarley-Davidson Motor Company
Defect. HARLEY-DAVIDSON IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 TOURING FAMILY MOTORCYCLES, INCLUDING CVO TOURING AND TRIKE PRODUCTS, MANUFACTURED FROM JUNE 6, 2008 THROUGH NOVEMBER 19, 2009. THE FRONT FUEL TANK MOUNTS MAY DISTORT IN REACTION TO SEVERE FRAME DAMAGE FROM A FRONTAL COLLISION. THIS CONDITION MAY CAUSE A FUEL LEAK AT THE WELD OF THE FRONT BRACKET TO THE TUNNEL.
Risk. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE, WHICH COULD LEAD TO INJURY OR DEATH TO THE RIDER.
Remedy. DEALERS WILL INSTALL A LEFT AND RIGHT BRACE, WHICH ARE INTENDED TO REDUCE FRONT MOUNT DISTORTION DURING CERTAIN CRASH CONDITIONS. THIS REPAIR WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 11, 2009. OWNERS MAY CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.
All 3 campaigns on file, newest first.
What owners reported
Newest filings
Service Brakes
Filed Mar 17, 2026FL
While riding my 2009 ultra classic cvc Harley davidson motorcycle the front brake level became stiff and eventually did not compress, no front brakes, while attempting to stop. The rear brake still operated normally. In an emergency, this could cause serious injury or death with front brake failing and possible rear brake failure at same time. a local repair shop inspected the brakes and attempted to bleed system and determined the ABS mudule failed. there were no warning lamp indications of ABS failure. When ABS module fails on HD motorcycles, brakes can also fail. This is a major safety issue with the braking system that shoud still operate to stop motorcycle when ABS module fails.
Service Brakes
Filed Jun 5, 2025ID
ABS Module failure. Brake pedal solid when depressed with no brakes available. I will request the bad module from the dealer. No brakes is an extremely dangerous condition. The motorcycle is in a Harley Davidson getting the module replaced. This catastrophic failure happened with no warnings or symptoms.
Engine
Filed Jun 29, 2022NY
The guard/spring housing locater on the rotor behind the drive sprocket developed a fatigue crack, it propagated approximately half way around the circumference before separating and then being pulled thru between the drive chain and sprocket . this caused the drive train to seize up locking up the engine and rear wheel and damaging the engine. being a motorcycle this can lead to a serious injury or death crash. fortunately for me it let go at low speed.
Service Brakes
Filed Nov 21, 2021VA
When approaching an intersection I went to apply brakes and could not because lever was frozen this resulted in my bike to coast into the intersection I was fortunate the vehicle coming was able to stop.I was told my abs system had failed and would need replaced! The issue was blamed on fluid and lack of flushing and replacement it.The fluid was replaced by dealer 5 months earlier so I’m not buying the fluid is the culprit.Bike has 12,000 miles on it.
Service Brakes
Filed Dec 3, 201843,176 milesOH
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHTCU. WHILE OPERATING THE VEHICLE, THE FRONT BRAKES MALFUNCTIONED AND THE FRONT BRAKE LEVER COULD NOT BE PRESSED TO STOP THE MOTORCYCLE. THE MOTORCYCLE WAS TAKEN TO HARLEY-DAVIDSON EASTGATE (699 CINCINNATI POTAVIA PIKE, CINCINNATI, OH) WHERE IT WAS DIAGNOSED THAT THE VALVE IN THE ABS MODULE MALFUNCTIONED AND THE MODULE NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V076000(SERVICE BRAKES) IN JULY OF 2018, BUT THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 43,176.
Service Brakes
Filed Sep 18, 2018FL
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHTCU. THE CONTACT STATED THAT THE FRONT BRAKES FAILED TO FULLY ENGAGE AND FUNCTION PROPERLY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V076000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT SCHEDULED AN APPOINTMENT WITH WAR HORSE HARLEY-DAVIDSON (5331 N US HWY 441, OCALA, FL 34475, 1-(352) 732-2488) AND WAS PROVIDED WITH A REMEDY FOR THE RECALL REPAIR FROM THE MANUFACTURER; HOWEVER, THE FAILURE RECURRED. THE DEALER REFUSED TO TEST DRIVE THE VEHICLE, INDICATING THAT IT WAS NOT SAFE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE REMAINED PARKED AT THE CONTACT'S RESIDENCE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Service Brakes
Filed May 4, 201835,000 milesSC
ABS HCU SUDDENLY FAILED CAUSING FRONT BRAKE LEVER TO BECOME SO HARD IT IS ALMOST UNSQUEEZABLE. LUCKILY THIS HAPPENED WHILE STATIONARY IN MY GARAGE ON INITIAL IGNITION ON CYCLE. I UNDERSTAND THINGS FAIL BUT FOR ABS TO FAIL IN A WAY TO LOOSE ALL BRAKING WITHOUT WARNING IS REDICULOUS. HOW COULD NHTSA LET HARLEY DAVIDSON BLAME THIS ON FLUID OR CONSUMER? ARE YOU IMPLYING THAT HARLEY TOURING OWNERS OF 2008-11 ARE THE ONLY ONES WHO DIDNT FLUSH BRAKE FLUID? MY FLUID WAS ALWAYS FLUSHED. ITS A DEFECTIVE MODULE. COME ON NHTSA WAKE UP!
Service Brakes
Filed Apr 23, 201812,800 milesGA
REAR BRAKES FAILED TO OPERATE. THE REAR BRAKE PEDAL WOULD NOT MOVE WHEN PRESSURE IS APPLIED WITH FOOT. THE HARLEY RECALL ONLY CHANGES THE BRAKE FLUID WHICH IS NOT THE CAUSE OF THE PROBLEM. THE ROOT CAUSE OF THE MALFUNCTION IS THE ABS MODULE IS A DEFECTIVE DESIGN. HARLEY CLAIMS A LACK OF FLUID CHANGE IS THE CAUSE. THIS A COVER UP BY HARLEY TO KEEP FROM HAVING TO REPLACE ALL OF THE ABS MODULES ON THEIR DANGEROUS MOTORCYCLES ON THE ROAD. THIS IS THE ONLY VEHICLE THAT I HAVE EVER HEARD OF THAT MUST HAVE THE BRAKE FLUID CHANGED EVERY TWO YEARS ( JUST A COVER UP BY HARLEY) THIS IS A SERIOUS DEFECT THAT IS VERY DANGEROUS AND COULD COST LIVES ON THE ROAD.
Service Brakes
Filed Mar 10, 201859,720 milesFL
WHEN TRYING TO MOVE THE BRAKE LEVER FOR FRONT BRAKE THE LEVER WAS FROZEN AND UNABLE TO MOVE. *JS
Service BrakesCrash
Filed Feb 24, 201888,000 milesPA
FRONT BRAKES FAILED UNEXPECTEDLY WHILE ON HIGHWAY. BRAKE LEVER IS LOCKED OPEN AND WILL NOT MOVE. LATER THAT DAY, THE BRAKES LOCKED OPEN AGAIN WHILE IN PARKING LOT CAUSING ME TO WRECK INTO CURB AND DAMAGE FRONT FENDER.
Service Brakes
Filed Feb 19, 201826,520 milesTX
ABS SYSTEM FAILS TO "NO BRAKES" . I HAVE RECENTLY PURCHASED MY 2009 HD FROM A REPUTABLE DEALER IN HOUSTON. SO I AM NOT THE ORIGINAL OWNER. WITHIN LESS THAN 6 MONTHS OF OWNERSHIP AND PERHAPS ONLY 20 MILES THE ABS SYSTEM HAS FAILED. I WENT TO DRIVE THE MOTORCYCLE ON A RECENT SUNNY DAY, AND ROLLED OUT OF MY GARAGE UNABLE TO STOP. BOTH REAR AND FRONT BRAKES ARE SOLID AND IMMOVABLE. HAD THIS OCCURRED FURTHER DOWN THE ROAD IT COULD HAVE BEEN CATASTROPHIC. RESEARCHING RECALLS, I SEE THAT THIS IS A KNOWN ISSUE BUT ONLY REQUIRING HARLEY TO FLUSH THE BRAKE SYSTEM. REPAIR IS STILL ON THE OWNER. THIS IS UNACCEPTABLE. HARLEY ENGINEERING SHOULD HAVE REACHED OUT TO THE AUTO INDUSTRY WHO HAS USED DOT 4 BRAKE FLUID WITHOUT SUCH AN ISSUE FOR DECADES. HYGROSCOPIC BRAKE FLUID IS NOT THE ISSUE, ITS THE MATERIAL CHOICE AND POTENTIALLY CATHODIC ISSUES. FOR HARLEY TO BLAME OWNERS FOR NOT FLUSHING THE FLUID EVERY TWO YEARS IS SILLY. I HAVE ONLY OWNED THE BIKE 6 MONTHS. FOR THEM TO RESELL WITHOUT HAVING REPAIRED OR REPLACED THIS IS NEGLIGENT AS FAR AS I AM CONCERNED. NO DOUBT OTHER USED BIKE OWNERS WILL EXPERIENCE THIS ISSUE ALSO AND MORE ACCIDENTS ARE IN THE MAKING. A TOTAL RECALL SHOULD BE DONE AND THE ABS VALVES REPLACED AT HD'S EXPENSE. MANY ON FORUMS ARE NOW BYPASSING THE ABS SYSTEMS TO AVOID THE EXORBITANT REPAIR BILL AND NEED TO GO TO HARLEY. THIS IS PUTTING DANGEROUS BIKES ON THE ROAD.
Service Brakes
Filed Feb 10, 201835,000 milesMO
I EXPERIENCED A CATASTROPHIC BRAKE FAILURE WHILE PULLING OUT OF MY DRIVEWAY. THE REAR BRAKE PEDAL FROZE AND WOULD NOT MOVE. THE MOTORCYCLE WOULD NOT SLOW OR STOP. THIS HAPPENED AROUND MARCH OF 2017. I TOOK THE MOTORCYCLE TO GATEWAY HARLEY DAVIDSON FOR REPAIRS. THE SUGGESTED THAT BECAUSE A LACK OF MAINTENANCE THE ABS MODULE FAILED. THE REPLACED THE ABS HCU, PART 48343-09 AND I PAID FOR ALL REPAIRS. MY CONCERN IS AN ABS MODULE SHOULD NOT CAUSE A CATASTROPHIC BRAKE SYSTEM FAILURE. THIS DOES NOT HAPPEN IN AN AUTOMOBILE. THE IS A DESIGN DEFECT. I HAVE 2 NEWER HARLEYS WITH ABS. I CALLED HARLEY MANUFACTURING AND WAS TOLD THESE 2 NEWER MOTORCYCLES HAVE THE SAME DESIGN. EVEN WITH MAINTENANCE THESE 2 COULD HAVE A CATASTROPHIC BRAKE FAILURE BECAUSE OF THE ABS DESIGN DEFECT. I HAVE THE DEFECT ABS MODULE THAT WAS REPLACED
Service Brakes, Hydraulic
Filed Feb 8, 201836,000 milesMO
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHTCU. UPON ACCELERATION AND ATTEMPTING TO APPLY THE BRAKE PEDAL, THE REAR BRAKE PEDAL BECAME STUCK SEVERAL TIMES AND FAILED TO ENGAGE, CAUSING CATASTROPHIC FAILURE. THE DEALER (GATEWAY HARLEY-DAVIDSON, 3600 LEMAY FERRY RD, ST LOUIS, MO 63125, (314) 845-9900) DIAGNOSED THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE PART WAS REPLACED. THE CONTACT WAS INFORMED THAT THE MAINTENANCE SCHEDULE WAS NOT FOLLOWED REGARDING REPLACING THE FLUID FOR THE BRAKES AND THAT THE SOLUTION WAS A BRAKE FLUSH AT NO CHARGE. THE CONTACT WAS UNCERTAIN IF THE DEALER WOULD PROVIDE A PERMANENT SOLUTION. THE MOTORCYCLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V076000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT NO LONGER OWNED THE MOTORCYCLE AND STILL HAD THE PART THAT WAS REPLACED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR
Fuel/Propulsion System
Filed Aug 29, 20176,138 milesOH
FUEL PUMP FAILURE: FUEL PUMP FAILURE WHILE VEHICLE WAS IDLING. ENGINE IMMEDIATELY STOPS. IF THIS HAPPENS TO A VEHICLE WHILE ON THE ROAD ESPECIALLY IN HEAVY HIGHWAY TRAFFIC OR TURNING AT AN INTERSECTION IT CAN RESULTS IN SERIOUS ACCIDENT.
Unknown or Other
Filed Aug 26, 20175 milesCA
ABS MODULES FAILING. THERE IS AN ELECTRONIC AND HYDRAULIC PORTION OF THE MODULE AND BOTH WERE DIAGNOSED AS BEING BAD. BRAKING SUCKS WHEN THIS HAPPENS AS YOU ARE LEFT WITH A VERY STIFF BRAKE LEVER AND NO OTHER WARNING.
Service Brakes
Filed May 29, 201760,000 milesCO
MY WIFE AND MYSELF WAS RIDING MY 2009 HARLEY DAVIDSON ULTRA CLASSIC IN THE SEQUOIA NATIONAL FOREST IN CALIFORNIA ON HWY 198 ON JULY 5 2016 WE LEFT THE GENERAL SHERMAN TREE AREA HEADING TOWARDS THREE RIVERS CA AS WE WERE STARTED TO RIDE DOWN THE MOUNTAIN ON THE DOWN HILL WINDING ROAD WE LOST THE REAR BRAKE ON THE BIKE, THE BRAKE FOOT PEDDLE WOULD GO ALL THE WAY DOWN UNTIL IT BOTTOMED OUT AND STOPPED IT FELT LIKE THERE WAS NO BRAKE PRESSURE, I HAD TO PUMP THE FOOT BRAKE CONTINUOUSLY A FEW TIMES TO GET BRAKE PRESSURE BACK AS SOON AS I STOP PUMPING THE FOOT BRAKE IT WOULD LOSES PRESSURE AGAIN UNTIL I PUMPED IT A FEW TIMES TO GET THE PRESSURE BACK THIS CONDITION CONTINUED FOR A NUMBER OF MILES WHILE WE WENT DOWN THE CANYON, THE FRONT BRAKE WORK NORMAL AND I WAS ABLE TO USE A COMBINATION OF DOWN SHIFTING THE FRONT BRAKE AND PUMPING THE BACK BRAKE AFTER WE GOT OFF THE MOUNTAIN THE REAR BRAKE WORK NORMAL AND HAS WORKED NORMAL SINCE.
Electrical System
Filed Apr 9, 2017NC
THE WIRING HARNESS CONNECTOR TO THE EFI/ECM IS FAULTY, CAUSING MULTIPLE CODES DEALING WITH LOW VOLTAGE TO THE THROTTLE BY WIRE, THESE LOW VOLTAGES CAUSES THE THROTTLE TO FAIL DURING RIDING AND LOSS OF SPEEDOMETER. I HAVE NEARLY BEEN IN MULTIPLE ACCIDENTS RELATED TO THE ISSUE WHICH HAS OCCURED WELL OVER 30 TIMES IN 8 YEARS. I HAVE SPENT OVER $1000 USD IN REPAIRS, YET THE DESIGN FLAW CONTINUES TO KEEP CAUSING THE SAME ISSUES YEAR AFTER YEAR.
Service Brakes
Filed Mar 8, 201736,000 milesMO
MY MOTORCYCLE IS EXPERIENCING THE EXACT SAME ISSUE DESCRIBED IN YOUR ODI RESUME INVETIGATION NUMBER PE 16-009. THE REAR BRAKE PEDAL FREEZES WHEN THE IGNITION IS INGAGED. I TOOK IT THE THE HARLEY DAVIDSON DEALER FOR REPAIR. THEY SAID IT IS THE ABS MODULE AND IS ON BACK ORDER FOR 10 DAYS UNTIL 3/10/2017. I WOULD LIKE TO HAVE MY MOTORCYCLE INCLUDED IN THIS INVESTIGATION AND ANY FUTURE RECALLS FOR THIS ISSUE. I HAVE BEEN QUOTED APPROXIMATELY $760 FOR THIS FIX.
Service Brakes
Filed Feb 14, 201731,900 milesVA
VERY SERIOUS FAILURE OF ABS FRONT BRAKE. WHEN RIDING OUT OF DRIVEWAY THE FRONT BRAKE LEVER SEIZED MAKING IT IMPOSSIBLE TO SQUEEZE YIELDING NO FRONT BRAKES. AT THIS DATE NHTSA HAS 88 COMPLAINTS FILED FOR THE HD ABS MODULE FAILURE, SOME RESULTING IN CRASHES. HARLEY DAVIDSON SAYS FLUID HAS TO BE CHANGED EVERY 2 YEARS TO PREVENT MOISTURE BUILD UP. I HAVE NEVER HEARD OF SUCH A THING AMONG THE MILLIONS OF ABS VEHICLES IN USE. IT IS UNBELIEVABLE TO ME THAT THE NHTSA HAS NOT DEMANDED A RECALL OR OWNER NOTIFICATIONS TO BE MAILED OUT. WHEN I OPERATE A VEHICLE I EXPECT IT TO COMPLY WITH ALL SAFETY REGULATIONS AND KNOWN PROBLEMS BE SCRUTINIZED BY THE NHTSA. WHERE IS THE SAFETY IN NHTSA WHEN NOTHING HAS BEEN DONE WITH THE KNOWN PROBLEMS AND COMPLAINTS SINCE 2008? DOES IT TAKE A DEATH TO GET A RECALL. IF TWO GM CARS EXPERIENCE A COLUMN LOCK WHILE DRIVING OR IN A JEEP AN OPERATOR ERROR FAILS PUTTING THE CAR IN PARK, THERE IS A MASSIVE RECALL AND DEMANDED OWNER NOTIFICATIONS. THIS IS EXTREMELY SERIOUS AND DEMANDS ACTION!
Service Brakes
Filed Jan 18, 201735,000 milesTX
"FRONT BRAKE LEVER FROZE WITH NO WARNING WHILE RIDING IT HOME ON THE HIGHWAY ' FORTUNATELY FOR ME, MY REAR BRAKES STILL WORKED FINE, OR I WOULDN'T BE ABLE TO MAKE THIS COMPLAINT."
Service Brakes
Filed Dec 26, 201612,545 milesFL
EXITING INTERSTATE FRONT BRAKE LEVER INOPERATIVE. TOTAL LOSS OF FRONT BRAKES AS I APPROACHED INTERSECTION. BACK BRAKES OPERATED NORMALLY. CONTINUED HOME CHECKED FOR LEAKS, NONE. FLUID FULL. MASTER CYLINDER WORKING, BUT NO FLUID @ CALIPERS. STILL CANNOT DEPRESS BRAKE LEVER. WAS INFORMED MAYBE ABS MODULE HOWEVER STILL SHOULDN'T CAUSE TOTAL FAILURE. THANK YOU
Service Brakes
Filed Nov 8, 201660,000 milesKY
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON ELECTRA GLIDE FLHTCU. WHILE DRIVING 30 MPH, THE REAR BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR ABS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Service BrakesCrash
Filed Oct 13, 201640,000 milesFL
WHEN APPROACHING AN INTERSECTION THE FRONT BRAKE LEVER WOULD NOT COMPRESS SO THE MOTORCYCLE ONLY HAD BACK BRAKES. IT CONTRIBUTED TO A COLLISION WITHOUT INJURIES. I'M TOLD IT IS BECAUSE THE ABS FAILED. I DIDN'T REALIZE WHAT HAD HAPPENED AT THE TIME OF THE COLLISION SO THE BRAKE FAILURE WAS NOT MENTIONED IN THE POLICE REPORT. IT SHOULD HAVE FAILED "SAFE" WHICH MEANS THAT THE ABS SHOULD HAVE "SWITCHED OFF" SO THAT THE BRAKES WOULD STILL FUNCTION BUT THIS DID NOT HAPPEN. I STILL CANNOT COMPRESS THE FRONT BRAKE LEVER. ..UPDATED 02/10/17 *BF *TR
Service Brakes
Filed Oct 12, 2016103,800 milesTX
WHILE RIDING AND COMMING TO A STOP SIGN REAR BRAKE PEDDEL GOT VERY HARD TO PUSH DOWN RESULTING IN NO REAR BRAKES, STIL HAD FRONT BRAKES. TOOK TO HARLEY SHOP AND THEY DIAGNOISED THAT THE ABS MODULE HAD MALFUNCTIONED. THEY HAD TO REPLACE IT TOOK 2.5 WEEKS TO GET THE NEW MODULE IN AS HATRLEY DAVIDSON HAD NONE IN THEIR SYSTEM. WHAT BOTHERE ME THE MOST IS THAT WE WERE TOLD WHEN WE BOUGTH THE BIKES WITH ABS THAT IF ANYTHING HAPPENED TO THE BABS UNIT WE WOULD HAVE REGULAR BRAKES WITCH WAS NOT TRUE AS I HAD NO REAR BRAKES.
Service Brakes
Filed Sep 28, 201616,796 milesFL
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHTCU ELECTRA GLIDE ULTRA. THE CONTACT STATED THAT THE MOTORCYCLE HANDLES AND FRONT BRAKES FAILED TO WORK WHEN APPLIED. A REPAIR SHOP RECOMMENDED THAT THE MOTORCYCLE BE TAKEN TO A DEALER AND PERFORMED AN INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,796. UPDATED 12/21/16*LJ THE DEALER REPAIRED THE MOTORCYCLE AT NO CHARGE. UPDATED 12/27/16.*JB
Power Train
Filed Sep 6, 201628,200 milesMI
COMPENSATOR PRIMARY CHAIN FAILURE SHUTTER WHEN DRIVING HARD STARTING FAILURE TO STARTER MOTOR PART IS JUNK WILL CAUSE REAR WHEEL TO LOCK UP WHILE DRIVING ENDING UP IN CRASH AND DEATH
Engine
Filed Aug 25, 201612,000 milesNY
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHTCU ELECTRA GLIDE. WHILE DRIVING 70 MPH, THE ENGINE BEGAN TO IDLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT AN ELECTRICAL CONNECTOR FOR THE THROTTLE BODY FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Service Brakes
Filed Aug 23, 20167,000 milesFL
DRIVING DOWN A BUSY HWY WHEN II WENT TO APPLY BRAKES THE FRONT BRAKE HANDLE WOULD NOT WORK. WOULDN'T COMPRESS. .JUST MISSED THE CAR IN FRONT OF ME AND WAS LUCKY ENOUGH TO GET OFF THE ROAD AND SLOW THE BIKE DOWN BEFORE I CAME TO A DRAINAGE DITCH. THIS IS INSANITY. NO WARNING NO MECHANICAL TAKE OVER. I WONDER HOW MANY PEOPLE HAVE BEEN HURT OR MAYBE KILLED BECAUSE OF THIS. THIS IS NOT NORMAK . WHERE IS CONSUMER PROTECTION? WHERE IS CUSTOMER AWARENESS OR CUSTOMER NOTIFICATION. MAYBE NEXT TIME I WON'T BE SO LUCKY. HAVING IT TOWED TO TREASUR COAST TOMOROW. DISAPPOINTED IN HARLEY
Unknown or Other
Filed Aug 14, 201625 milesAL
REAR BRAKES ON MY 2009 HARLEY DAVIDSON ULTRA CLASSIC, THEY FROZE AND I HAD NO BRAKES, PEDAL WOULD NOT MOVE AT ALL. IT WAS LIKE PRESSING AGAINST A SOLID WALK WITH ME FOOT, IF IT WASN'T FOR MY FRONT BRAKE I MIGHT NOT BE ALIVE TODAY ! THIS IS VERY DEADY.
Service Brakes
Filed Aug 9, 201643,000 milesVA
WHEN I RODE MY MOTORCYCLE TO WORK IN THE MORNING MY FRONT BRAKES WORKED FINE. WHILE RIDING MY MOTORCYCLE DOWN THE INTERSTATE HOME FROM WORK, I WENT TO APPLY MY FRONT BRAKES AND FOUND THE BRAKE LEVER ON THE HANDLE BAR WAS FROZEN. THE MOTOR CYCLE IS IN MY GARAGE AND I STILL CANNOT APPLY THE FRONT BRAKE.
Service Brakes
Filed Jul 12, 20169,000 milesFL
I OWN AND OPERATE A 2009 HARLEY DAVIDSON FLHTCU ULTRA CLASSIC. WHILE RIDING ON THE HIGHWAY, EXITED ON THE OFF RAMP AND TRIED TO USE MY BRAKES TO STOP AT A RED LIGHT. BOTH THE FRONT AND REAR BRAKE LEVERS WERE HARD AS A ROCK (INOPERATIVE) AND WAS NOT ABLE TO MAKE IT FUNCTION TO STOP THE BIKE. I IMMEDIATELY DOWN SHIFTED AND KILLED THE ENGINE AT A SLOW SPEED TO STOP THE BIKE. I CONTACTED A FRIEND TO BRING A TRAILER TO RETURN THE BIKE TO THE HOUSE. THE MALFUNCTION OF THE ABS BRAKES OCCURRED WITHOUT NOTICE AND IT IS A HAZARDOUS CONDITION. WHEN I CONTACTED THE LOCAL HD DEALERSHIP I WAS INFORMED THAT THEY WERE NOT AWARE OF ANY SUCH MALFUNCTION ON MY 2009 FLHTCU (EVEN THOUGH THEY STATED THAT THEY HAVE REPLACED A FEW OF THEM). THEY ALSO ADVISED THAT THERE ARE NO RECALLS. WHEN I SPOKE WITH OTHER HARLEY OWNERS, I LEARNED THAT THIS IS AN ONGOING PROBLEM WITH HD BIKES BEGINNING IN 2008 WHEN ABS BRAKES WERE FIRST INTRODUCED BUT THE MANUFACTURER, HARLEY DAVIDSON, DOES NOT ACCEPT ANY RESPONSIBILITY FOR THE BRAKE MALFUNCTION WHICH COSTS OVER $1,000.00 TO REPAIR. THIS IS AN ISSUE THAT IS A SERIOUS PROBLEM. BRAKE FAILURE CAN HAVE DIRE CONSEQUENCES AND CAN RESULT IN A CASUALTY BECAUSE FAILURE TO STOP ON A TWO WHEEL VEHICLE IS DANGEROUS AND CAN BE DEADLY.
Service Brakes
Filed Jul 11, 201652,000 milesMA
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHTCU. WHILE PARKED, THE ANTI-BRAKE SYSTEM WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE BRAKES FILED TO RESPOND WHEN THE BRAKE HANDLE WAS HELD. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ANTI-BRAKE SYSTEM MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Service Brakes
Filed Jul 11, 201617,000 milesAL
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHTCU ELECTRA GLIDE ULTRA MOTORCYCLE. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES FAILED TO ENGAGE WITHOUT WARNING. THE CONTACT PUT HIS FEET DOWN AND SLOWED TO A HALT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE ABS BLOCK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT ASSIST BECAUSE THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 17,000.
Service Brakes
Filed Jul 9, 201618,964 milesFL
I PULLED OUT OF MY GARAGE ON MY 2009 HARLEY DAVIDSON HEADING TO THE STREET CORNER STOP SIGN AND APPLIED THE FRONT AND REAR BRAKES. THE FRONT BRAKE LEVER WOULD NOT MOVE BACK TO APPLY THE FRONT BRAKE. SINCE I WAS ONLY MOVING AT 25 MPH THE REAR BRAKE BROUGHT THE BIKE TO A STOP SAFELY. I EXAMINED THE BRAKE EQUIPMENT BUT FOUND NO SIGNS OF DAMAGE TO THE SYSTEM. L CALLED MY HD DEALER WHO ADVISED ME THAT MY ABS BRAKE SYSTEM HAD FAILED AND NEEDED TO BE REPLACED. INTERESTINGLY, THEY DIAGNOSED THE PROBLEM OVER THE PHONE WHICH WOULD INDICATE TO ME THAT THIS IS A CHRONIC PROBLEM. I ASKED THE SERVICE REPRESENTATIVE IF THIS A COMMON PROBLEM AND THE REPLY WAS TO THE AFFIRMATIVE (YES). I HAD IT TOWED TO THE DEALER AND PAID $573.84 TO REPLACE THE ABS EQUIPMENT. I WAS TOLD AT THE DEALERSHIP THAT SINCE I HADN'T REPLACED THE BRAKE FLUID EVERY TWO (2) YEARS I CAUSED THIS PROBLEM. I HAVE DRIVEN AND OWNED CARS, TRUCKS AND MOTORCYCLES FOR MORE THAN 50 YEARS AND HAVE NEVER HEARD ABOUT CHANGING BRAKE FLUID EVERY 2 YEARS. ALL OF MY CURRENT CARS HAVE ABS BRAKES AND NONE OF THEM REQUIRE BRAKE FLUID CHANGES EVERY TWO YEARS. IF IT IS THAT CRITICAL TO THE SAFE OPERATION OF THIS MOTORCYCLE ONE WOULD THINK THAT HARLEY DAVIDSON WOULD GO OUT OF THEIR WAY TO EMPHASIZE THAT AT DELIVERY OF THE MOTORCYCLE OR THROUGH CORRESPONDENCE EITHER BY EMAIL OR POSTAL SERVICE ABOUT THE SENSITIVELY OF THE ABS BRAKES. I AM THE TYPE OF OWNER WHO PRACTICES PREVENTIVE MAINTENANCE ON HIS VEHICLES. DURING THE TWO YEAR WARRANTY PERIOD
Service Brakes
Filed Apr 25, 201629,000 milesSC
FRONT BRAKE LEVEL BECOMES FROZEN. BELIEVE IT IS A ABS ISSUE THAT LOCKS THE BRAKE LEVEL RENDERING THEM USELESS.
Service Brakes
Filed Apr 9, 201621,000 milesTX
FRONT BRAKE LEVER FROZE WITH NO WARNING WHILE RIDING IT HOME ON THE HIGHWAY AND TURNING ON TO AN EXIT.. BIKE HAD BEEN SERVICED AT MY LOCAL HARLEY DEALER SINCE I PURCHASED THE BIKE NEW IN 2009. THE NEXT DAY, I CALLED THE DEALER WITHOUT IDENTIFYING MYSELF, AND DESCRIBED THE PROBLEM - THE FIRST RESPONSE WAS THAT THE ABS MODULE MIGHT BE BAD. I ASKED IF THERE WAS A RECALL OR SOMETHING, THE ONLY RESPONSE WAS TO MAKE AN APPOINTMENT FOR.MY BIKE WAS OUT OF WARRANTY BY 6 MONTHS, SO I TOOK IT TO A MECHANIC FRIEND OF MINE. AFTER TEARING THE BRAKE SYSTEM APART, HE DETERMINED THAT THE ABS MODULE WAS INDEED BAD. THE ABS WARNING LIGHT NEVER CAME ON OTHER THAN THE STARTUP CYCLE. FORTUNATELY FOR ME, MY REAR BRAKES STILL WORKED FINE, OR I WOULDN'T BE ABLE TO MAKE THIS COMPLAINT.
Service Brakes
Filed Mar 19, 201639,500 milesWI
ANTI-LOCK BRAKING SYSTEM: WITHOUT ANY ABS FAILURE INDICATION, FRONT BRAKES FAIL TO OPERATE. THE FRONT BRAKE LEVER ON THE MOTORCYCLE BECOMES LOCKED, UNMOVABLE, OR BECOMES INTERMITTENTLY DIFFICULT TO MOVE, WITH A SUDDEN HARD BRAKING ACTION. WHEN I SHOWED IT TO THE DEALER, I WAS SHOWN A CYCLE AWAITING REPAIR WITH THE SAME SYMPTOMS. THIS IS NOT ONLY A DANGEROUS CONDITION, ESPECIALLY IN AN EMERGENCY, BUT APPEARS TO BE A FAIRLY COMMON PROBLEM.
Service Brakes
Filed Feb 23, 201626,000 milesFL
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON ELECTRA GLIDE ULTRA (NA). WHILE TRAVELING AT VARIOUS SPEEDS AND ATTEMPTING TO BRAKE BY DEPRESSING THE BRAKE PEDAL, THE REAR BRAKE PEDAL WAS VERY STIFF. IT WAS DIFFICULT TO STOP THE MOTORCYCLE. THE MOTORCYCLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
Engine
Filed Jan 22, 2016CA
THE ORIGINAL COMPENSATOR SPROCKET WAS FOUND TO BE INADEQUATE BY HARLY IN 2011 AND A SE MODEL WAS REQUIRED TO REPLACE IT. AFTER THE USUAL 20 TO 30 THOUSAND MILES THIS PROBLEM SHOULD BE/IS NOT COVERED IN A RECALL EVEN THOUGH A DEFECTIVE PART WAS ORIGINALLY USED.
Service Brakes
Filed Dec 10, 201521,000 milesFL
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHTCU. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE REAR BRAKES FAILED TO ENGAGE WHILE ATTEMPTING TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE COULD BE STOPPED DUE TO THE FRONT BRAKES FUNCTIONING PROPERLY. THE MOTORCYCLE WAS TAKEN THE TO THE DEALER WHO DIAGNOSED THAT THE ANTI LOCK BRAKE MODULE FAILED. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.
Service Brakes
Filed Dec 2, 20152 milesTX
THE ABS CONTROL MODULE MALFUNCTIONED, AND CAUSED MY FRONT BRAKE LEVER TO LOCK UP. I ALMOST HIT ANOTHER VEHICLE BECAUSE OF THIS. THERE IS NO WARNING THAT IT IS GOING OUT. ONE MINUTE FINE, AND THEN FROZE.
Wheels
Filed Nov 17, 201529,999 milesMD
TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHTCU. WHILE DRIVING 25 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE FRONT WHEELS BECAME VERY LOOSE. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,999.
Service Brakes
Filed Nov 2, 201510,000 milesFL
FRONT BRAKE HAND LEVER IS VERY STIFF AND WORKS INTERMITTENTLY. MY BRAKES ARE ABS. I WAS IN MOTION AND HAD TO PULL ON THE BRAKE LEVER VERY HARD AND THE FRONT BRAKE SUDDENLY REACTS CAUSING A VERY HARD BRAKING ON THE FRONT END. THIS HAPPENED SEVERAL TIMES. THERE IS NO GRADUAL BRAKING AS YOU PULL THE LEVER, SOMETIMES YOU CAN'T EVEN PULL THE LEVER CAUSING YOU TO RELY SOLELY ON THE REAR BRAKE.. I HAVE DONE RESEARCH ON MOTORCYCLE FORUMS AND HAVE FOUND THIS IS A COMMON PROBLEM WITH ABS EQUIPPED HARLEY-DAVIDSONS. IT IS VERY DANGEROUS ON A MOTORCYCLE TO HAVE THIS HAPPEN TO A FRONT BRAKE. I WILL BE TAKING MY MOTORCYCLE (WITH 10,000 MILES AND GARAGE KEPT) TO MY LOCAL HARLEY-DAVIDSON DEALER FOR ANALYSIS AND REPAIR.
Service Brakes
Filed May 27, 20159,350 milesFL
RIDING MY 09 HARLEY ULTRA, WHEN AT LOW SPEED I HAD TO STOP FOR A CAR STOPPED TO MAKE A LEFT TURN. THE FRONT BRAKE LEVER WAS FROZEN AND COULD NOT APPLY THE BRAKE. I SWERVED OFF INTO THE GRASS TO AVOID HITTING THE CAR. THE REAR BRAKES STILL WORKED BUT AT SLOW SPEEDS I USE THE FRONT SO I CAN PUT MY FEET DOWN WHEN THE BIKE COMES TO A STOP. THIS IS A VERY DANGEROUS SITUATION. AT HIGHER SPEEDS THIS WOULD ABSOLUTELY BE FATAL!! HARLEY CLAIMS THAT IF THE ABS FAILS DUE TO AN ELECTRICAL MALFUNCTION THAT IT WILL " FAIL SAFE" WITH NORMAL, NON ABS BRAKING. THIS IS NOT THE CASE!! WHEN THE ABS FAILS ELECTRONICALLY, IT FAILS CRITICAL. NO BRAKES. WHEN I CALLED THE HARLEY DEALERS IN MY AREA I GOT THE SAME STORY FROM BOTH OF THEM. ALMOST WORD FOR WORD LIKE IT WAS REHEARSED. "WE'VE NEVER HEARD OF THAT HAPPENING BEFORE. YOU'RE THE FIRST ONE WE'VE SEEN WITH THAT PROBLEM. WE DON'T SEE PROBLEMS WITH THE ABS." I BOUGHT IT TO THEM AND THEY FOUND THE ABS MODULE DEFECTIVE. I TOLD THEM THAT IT WAS SUPPOSE TO "FAIL SAFE" AND THE SERVICE MANAGER SAID THAT WASN'T TRUE. HE SAID "THIS IS THE 3RD OR 4TH ONE WE'VE HAD AND THE ALL FAIL THE SAME WAY. CAN'T SQUEEZE THE LEVER AND NO BRAKES!" HE CLAIMED THAT BECAUSE THEY SEE SUCH A LOW NUMBER OF BIKES WITH THIS ISSUE THAT IT'S NOT A SERIOUS PROBLEM. I DISSAGREE! MOST PEOPLE THAT EXPERIENCE THIS PROBLEM ARE DEAD!! I WAS RIDING SLOW IN A NON PANIC SITUATION. THE SERVICE MANAGER SAYS MY BIKE IS SAFE TO RIDE TO RIDE, BUT ACKNOWLEDGED THAT IF THE PROBLEM RETURNS I WOULD A
Electrical System
Filed May 21, 201535,600 milesOH
RIDING ALONG AND THE THROTTLE GOES INTO IDLE MODE AND WILL NOT SPEED UP. MANAGED TO GET TO THE SIDE OF THE ROAD WITHOUT GETTING RUN OVER AND WAIT FOR A FEW MINUTES. IT FIRED UP OK AND MANAGE TO GO ANOTHER 20 OR SO MILES AND IT HAPPENED AGAIN. WAITED AT THE SIDE OF THE INTERSTATE FOR A WHILE STILL WOULD NOT WORK AND FIRED UP AND LIMPED ALONG TO AN EXIT. THE SHOP REPLACED GRIP SENSOR. WORKED FINE NOW LESS THAN A YEAR AND ONLY 3000 MILES IT HAPPENED AGAIN. THIS TIME WAS ALMOST RUN OVER BY A SEMI ON THE INTERSTATE BEFORE I COULD GET TO THE SIDE OF THE ROAD.
Engine
Filed Sep 29, 2014CA
2009 HARLEY DAVIDSON ULTRA CLASSIC (FLHTCU). CONSUMER WRITES IN REGARDS TO COMPENSATOR SPROCKET ENGINE DEFECT. *SMD THE CONSUMER STATED AT 11,900 THE ENGINE STARTER FAILED. THE DEALER FIXED THE STARTED AND RING GEAR UNDER WARRANTY. THE MANUFACTURER AGREED TO REPLACE THE STARTER AND CLUTCH BASKET, BUT CHARGED THE CONSUMER THE WARRANTY CLAIM FEE. AFTER THE STARTER AND BATTERY WERE REPLACED. THE PROBLEM RETURNED. THE DEALER REPLACED THE STARTER RING GEAR AND CLUTCH ASSEMBLY AGAIN. THE MANUFACTURER AGREED TO PAY FOR THE PARTS, BUT NOT THE LABOR. THE PROBLEM RETURNED AGAIN, NOT REALIZING THE NEW PARTS DID NOT FIX THE PROBLEM. THE COMPENSATOR SPROCKET HAD TO BE REPLACED AGAIN. *JB
Vehicle Speed Control
Filed Aug 30, 201425,267 milesTN
ENGINE WENT INTO IDLE MODE AND HAD NO THROTTLE RESPONSE. SEEMS TO BE A COMMON PROBLEM WITH THE THROTTLE BY WIRE TBW. CAN HAPPEN AT ANY OPERATING SPEEDS. *TR
Wheels
Filed Aug 18, 201448,000 milesMI
FRONT WHEEL BEARING FAILURE. *TR
Power Train
Filed Mar 9, 201418,500 milesTX
BEGAN TO HEAR A FAINT HIGH PITCHED SQUEAL IN THE TRANSMISSION AT HIGHWAY SPEEDS, ALONG WITH A NOTICEABLE "CLUNK" IN THE ENGINE AT STARTUP AND SHUTDOWN. ALSO NOTICED THE "CLUNK" WHEN SHIFTING THE LOWER GEARS AND THE BIKE WAS BECOMING DIFFICULT TO GET INTO NEUTRAL. TOOK THE BIKE IN FOR THE 20,000 MILE SERVICE AND MECHANIC ADVISED HE HAD FOUND AN ISSUE WITH THE COMPENSATOR IN THE DRIVE TRAIN. MECHANIC STATED THAT THIS ISSUE COULD RESULT IN A FAILURE AT ANY TIME AND CAUSE A LOCK DOWN OF REAR WHEEL OR CAUSE THE BIKE TO LOSE DRIVE TRAIN FUNCTION, ALONG WITH DAMAGE TO OTHER INTERNAL COMPONENTS. COST OF REPAIR IS AROUND $900.00. WENT HOME AND RESEARCHED COMPENSATOR FAILURES ON 2009 H-D TOURING MODELS AND DISCOVERED PAGE AFTER PAGE OF OTHER RIDER EXPERIENCING COMPENSATOR FAILURES ON 08 AND LATER H-D TOUR MODELS DUE TO AN ADEQUATE SUPPLY OF OIL NOT REACHING THE COMPENSATORS AND THE RETAINING BOLT BACKING OFF. H-D APPARENTLY KNOWS THERE IS A PROBLEM AND BEGAN INSTALLING THEIR SCREAMING EAGLE (HIGHER QUALITY AND PRICE)COMPENSATORS IN THE LATER 2011 MODELS, WHICH INCLUDES AN OIL CATCH THAT DIRECTS OIL AT THE COMPENSATOR SPROCKET. I BELIEVE THIS SHOWS A LACK OF CARE AND CONCERN FOR H-D RIDERS AND DUE TO THE POSSIBILITY OF SERIOUS INJURY OR DEATH IN THE EVENT OF A CATASTROPHIC FAILURE THIS ISSUE WARRANTS AN IMMEDIATE RECALL OF ALL 2008-2011 AND EARLIER BIG BORE TOURING MODELS WITH THE DEFECTIVE COMPENSATORS. *TR
Power Train
Filed Feb 26, 201432,000 milesLA
TL - THE CONTACT OWNS A 2009 HARLEY DAVIDSON ULTRA CLASSIC MOTORCYCLE. THE CONTACT STATED DURING A MAINTENANCE REPAIR HE WAS NOTIFIED THAT THE TRANSMISSION BALL BEARING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MOTORCYCLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 32,000. RK UPDATED 04/17/14*LJ *TR
Complaints 1-50 of 70, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 29, 2018. Source: NHTSA Office of Defects Investigation.