2003 Gulf Stream Innsbruck

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the equipment › recreational vehicle/trailer. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Equipment › Recreational Vehicle/Trailer1
000
Equipment1
000

2 safety recalls

Part 573 reports
Equipment › Recreational Vehicle/Trailer08V411000
Filed Aug 15, 200826,847 vehiclesGulf Stream Coach, Inc.

Defect. GULF STREAM IS RECALLING 26,847 MY 2003-2006 RECREATIONAL VEHICLES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy. GULF STREAM IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR GULF STREAM AT 1-574-773-7761.

Equipment › Recreational Vehicle/Trailer07V136000
Filed Mar 20, 200738,767 vehiclesGulf Stream Coach, Inc.

Defect. CERTAIN MOTOR HOMES, FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk. RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy. GULF STREAM WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. THE RECALL BEGAN ON JUNE 28, 2007. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR GULF STREAM AT 1-574-773-7761.

What owners reported

Newest filings
Equipment
Filed May 10, 2011MI

WE OWN A GULF STREAM INNSBROOK EQUIPPED WITH A DOMETIC MODEL RM 2652 REFRIGERATOR. WE RECEIVED THE RECALL INFORMATION AND WATCHED THE REFRIGERATOR FOR SIGNS LISTED IN THE RECALL. IT BEGAN TO SHOW THE SIGNS LISTED AND FAILED TO WORK AS SOON AS THOSE SIGNS BECAME PRESENT. WE TOOK THE CAMPER TO A CERTIFIED DEALER WHO SUBMITTED THE INFORMATION TO DOMETIC, THEY REFUSED TO HONOR THE RECALL DUE TO THE FAILURE. WE WERE TOLD THE UNIT FAILED DUE TO THE FATIGUE CRACK. I FIND IT RIDICULOUS THAT DOMETIC CAN ISSUE A RECALL THAT SAYS THEY PRODUCED A FAULTY PRODUCT BUT THE ONLY THING WE CAN BE PROTECTED FROM IS CATCHING ON FIRE. CAN SOMEONE MAKE THEM REPLACE ALL OF THESE UNITS THAT ARE FAILING SO THE CONSUMER DOES NOT HAVE TO BEAR THE SUBSTANTIAL COST OF REPLACEMENT? AT THIS TIME WE HAVE NOT REPLACED THE UNIT AS WE ARE TRYING TO FIND AN ALTERNATIVE TO A DOMETIC UNIT. *TR

Equipment › Recreational Vehicle/Trailer
Filed Apr 23, 2008GA

OUR CAMPER REFRIGERATOR HAD A RECALL ISSUED ON IT AND WE WERE NEVER NOTIFIED. WE FOUND OUT THAT IT HAD BEEN RECALLED AFTER IT HAD BEEN AFFECTED AND NO LONGER WORKS. THE DAMAGE IS DUE TO WHAT HAD BEEN RECALLED. WE TOOK IT IN FOR SERVICE AND THEY TOLD US ABOUT THE RECALL AND THAT THEY WOULD NOT PAY FOR THE REPAIR BECAUSE IT HAS BEEN A YEAR (ONLY STOPPED PAYING FOR REPAIRS 3 WEEKS AGO) SINCE THEY MAILED OUT NOTICES. WE DID NOT GET A NOTICE. APPARENTLY NOT MUCH EFFORT WENT IN TO THE ATTEMPT FOR NOTIFICATION FOR REPAIRS. I FEEL THAT DOMETIC SHOULD PAY FOR THE REPAIRS TO MY REFRIGERATOR. *TR

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2007
YearComplaintsRecallsFiresDeathsAssessment
20200100Routine
20151000Routine
20072000Routine
20060100Routine
20050100Routine
20041200Routine
2003 — this page2200Routine
20020100Routine
20010100Routine
20000100Routine
19990100Routine
19980100Routine
19970100Routine

Compare every Innsbruck year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 15, 2008. Source: NHTSA Office of Defects Investigation.