THE TOP PORTION OF THE DASHBOARD IS CRACKING IN TWO PLACES. ONE OVER THE INSTRUMENT CLUSTER AND THE OTHER CRACK IS BY THE PASSENGER DASHBOARD AIRBAG. THIS IS A KNOWN DEFECT WITH THIS GENERATION OF GMC/CHEVY TRUCKS AND SUVS.
2011 GMC Yukon Denali
Owners filed 96 complaints about this vehicle with federal regulators, most often about the airbags. No safety recall has been issued.
Not among the GMC Yukon Denali years to avoid. Which GMC Yukon Denali years to avoid →
66 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.
Most common 2011 GMC Yukon Denali problems
25 of the 96 complaints (26%) are about the airbags.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Unknown or Other | 50 | 0 | 0 | 0 | |
| Air Bags · airbags | 25 | 0 | 0 | 0 | |
| Structure › Body · body and frame | 10 | 0 | 0 | 0 | |
| Suspension | 2 | 0 | 0 | 0 | |
| Seats | 2 | 0 | 1 | 0 | |
| Structure · body and frame | 1 | 0 | 0 | 0 | |
| Service Brakes, Hydraulic · brakes | 1 | 0 | 0 | 0 | |
| Service Brakes · brakes | 1 | 0 | 0 | 0 | |
| Electronic Stability Control (esc) · stability control | 1 | 0 | 0 | 0 | |
| Electrical System › 12v/24v/48v Battery | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsCRACK IN DASHBOARD ON TOP OF AIRBAG
TAMARA RECALL. THIS RECALL HAS BEEN SINCE 2016 AND STILL NOT RESOLVE. I AM ACTIVE DUTY MILITARY AND PCSING OVERSEAS. I HAVE TO SHIP MY VEHICLE AND THEY WILL NOT SHIP IT WITH AN UNRESOLVED RECALL. I AM NOT SURE WHAT ELSE TO DO...I HAVE CONTACTED THE DEALERSHIP AND GMC AND THEY OFFER NO RESOLUTION FOR MY ISSUES.
THE SEAT CAUGHT ON FIRE WHILE THE CAR WAS RUNNING. MY CHILD WAS SLEEPING AND SMOKE WAS COMING OUT FROM UNDER HIS BOOSTER SEAT AND HIS LEGS. I CONTACTED GMC AND THEY SAID THIS HAD NEVER HAPPENED BEFORE AND WE SHOULD CONTACT OUR INSURANCE COMPANY, THOUGH, WHEN WE TOOK IT TO THE TECHNICIANS AT THE DEALERSHIP (FOR THE INSPECTION), THEY SAW WHERE TWO WIRES WERE ON TOP OF ONE ANOTHER AND THE SEAT HAD CAUGHT ON FIRE. THIS IS A SERIOUS PROBLEM. I SEARCHED ONLINE AND THERE ARE MANY STORIES OUT THERE, I AM JUST NOT SURE IF PEOPLE ARE REPORTING THEM---OR IF THEY REALIZE THAT GMC MAKES SIMILAR CARS SO CADILLAC, SIERRAS, AND OTHER CARS COME FROM THE SAME MOLD.
TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED IN THE MIDDLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO SUNTRUP BUICK GMC (4200 I-70 NORTH OUTER RD, ST. PETERS, MO 63376, (866) 504-7492) WHERE IT WAS CONFIRMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,314.
DASHBOARD CRACKING THROUGH OUT THE TOP OF THE WHOLE DASHBOARD INCLUDING SURROUNDING THE AIRBAG ON PASSENGER SIDE. I WAS TOLD THIS HAPPENS IN MULTIPLE TRUCKS AT THE DEALERSHIP AS WELL AS SHOWN PROOF
THE CAR SEAT WARMER IN THE BACK OF THE CAR CAUGHT ON FIRE WHILE OUR SEVEN YEAR OLD WAS ASLEEP IN THE CAR. HE WAS IN HIS BOOSTER SEAT. THE SEAT WARMER WAS NOT ON. (THIS WAS IN AUGUST 2018.) WE SMELLED A BURNING SMELL AND THERE WAS A SMOLDERING FLAME UNDER HIS LEGS. THE CAR WAS STATIONARY, NOT IN MOTION. IT WAS IDLING IN A PARKING LOT.
NUMEROUS DASHBOARD CRACKS ABOVE INSTRUMENT PANEL AND PASSENGER AIRBAG. COULD CAUSE SPLINTERS OF PLASTIC IN CASE OF AIRBAG DEPLOYMENT.
CRACKED DASH
CAME OUT TO MY GARAGED YUKON TO FIND A SMALL CRACK IN THE DASH AT THE PASSENGER SIDE AIRBAG. I NOW HAVE ANOTHER VERY LARGE CRACK IN FRONT OF THE STEERING WHEEL. THERE IS ALSO A SECOND CRACK NEAR THE AIRBAG WHICH HAS CREATED A TRIANGLE PIECE OF PLASTIC THAT IS NEARLY LOOSE AND LOOKS LIKE IT COULD FALL IN THE DASH OR BECOME A PROJECTILE IF THE AIRBAG WAS TO DEPLOY.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE GMC DEALER (BOB PALMER'S CHANCELLOR MOTOR GROUP, 2820 MS-15, LAUREL, MS 39440, (601) 651-4719) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY DASH BOARD CRACKED IN TWO PLACES AND IT HAPPEN AROUND A YEAR AGO BUT JUST LEARNED THAT IT MIGHT BE A MANUFACTURED DEFECT. IT STARTED FROM ONE DAY TO ANOTHER
2011 GMC YUKON DENALI HAS 2 CRACKS ON THE DASHBOARD POSING A SAFETY CONCERN. ONE CRACK IS AT THE CORNER OF THE PASSENGER SIDE AIRBAG AND THE OTHER IN FRONT OF THE STEERING WHEEL. THIS IS AN OBVIOUS DEFECT THAT HAS YET TO BE ADDRESSED BY THE NHTSA OR GMC. THE CONCERN IS AIRBAG DEPLOYMENT AND PIECES OF THE CRACKED DASH BECOMING PROJECTILES. I NOTICED THIS WHILE THE VEHICLE WAS IN MOTION IN DECEMBER OF 2017
THE DASH HAS CRACKED IN TWO PLACES. ONE CRACK IS ABOVE DRIVE CONSOLE AND THE OTHER CRACK IS ON THE LEFT SIDE OF THE PASSENGER AIRBAG. THERE IS A SAFETY CONCERN OVER THE PASSENGER AIRBAG. IN ADDITION, THE CRACKED DASHBOARD MAKES TERRIBLE NOISES. THIS CAR ONLY HAS 64,000 MILES AND HAS BEEN STORED MOST OF THE TIME IN THE GARAGE. THERE WAS NO INCIDENT THAT CAUSED THE CRACKS, THEY JUST APPEARED ONE DAY MID JANUARY 2018.
DASHBOARD CRACK
WE PURCHASED OUR VEHICLE SEPTEMBER 2017 AND DIDN'T NOTICE THE CRACKS UNTIL AFTER WE PURCHASED. THIS IS VERY CONCERNING TO ME SEEING THE POTENTIAL RECALL OF THE PASSENGER SIDE AIRBAGS AND AN OBVIOUS DEFECT HAVING TO DO WITH THE CRACKS FOUND ON MY DASH. ONE CRACK IS OVER THE PASSENGER AIRBAG WHERE MY 14 YEAR OLD SON USUALLY RIDES AND THE OTHER OVER THE STEERING WHEEL. DOES IT REALLY TAKE SOMEONE BEING SERIOUSLY INJURED OR KILLED BEFORE SOMETHING IS DONE?
LARGE CRACK ACROSS DASHBOARD IN FRONT OF DRIVER. DEALER WILL NOT FIX AND NOT COVERED UNDER WARRANTY. CLEARLY A DESIGN DEFECT. DEALER WANTS $1,800 TO REPAIR.
TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD IN THE VEHICLE HAD SUDDENLY CRACKED. ONE CRACK WAS ON THE CORNER OF THE PASSENGER AIR BAG AND THE OTHER WAS LOCATED ABOVE THE STEERING WHEEL. THE CONTACT STATED THAT THE CRACKS MAY INTERFERE WITH THE AIR BAG DEPLOYMENT. THERE WERE NO WARNINGS PRIOR TO THE CRACKS APPEARING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.
DASH BOARD UNEXPECTEDLY CRACKED AT THE EXACT SAME SPOTS ON THE DRIVER SIDE AND PASSENGER SIDE. THE LOCATION IS OVER THE AIRBAGS WHICH COULD POSSIBLY TURN THE DASH BOARD INTO SHRAPNEL IF MY FAMILY AND I WERE TO GET INTO AN ACCIDENT. GMC SAID THERE IS NO RECALL AND THAT THEY WILL NOT REPLACE IT.
THE VEHICLE DASH BOARD HAS A CRACK RIGHT NEAR THE PASSENGER SIDE AIR BAG, ALSO A CRACK TOWARDS THE TOP OF THE STEERING WHEEL. THE CRACK APPEARS TO HAVE COMPROMISED THE DASHBOARD ALL THE WAY TO THE PASSENGER-SIDE AIRBAG.
2011 GMC YUKON DENALI HAS 2 CRACKS ON THE DASHBOARD POSING A SAFETY CONCERN. ONE CRACK IS AT THE CORNER OF THE PASSENGER SIDE AIRBAG AND THE OTHER IN FRONT OF THE STEERING WHEEL. THIS IS AN OBVIOUS DEFECT THAT HAS YET TO BE ADDRESSED BY THE NHTSA OR GMC. THE CONCERN IS AIRBAG DEPLOYMENT AND PIECES OF THE CRACKED DASH BECOMING PROJECTILES.
THE DASHBOARD IS CRACKED AT THE CORNER OF THE PASSENGER SIDE AIRBAG. THIS CRACKED HAS APPEARED TO CAUSE THE MIDDLE SECTION OF THE DASH TO SAG. I'M AFRAID THAT IF THE AIRBAG IS DEPLOYED, THE CONDITION OF THE DASH WILL CAUSE UNNECESSARY INJURY. THIS EXACT PROBLEM SEEMS TO BE A COMMON ISSUE AMONG THIS MODEL.
I CONTINUE ASKING FOR THE REPLACEMENT OF THESE AIRBAGS AND THE DEALERSHIP CONTINUES TO CLAIM THAT THE FIX IS NOT AVAILABLE.
TAKATA RECALL: AIRBAG RECALL AS OF MAY 2016. I HAVE YET TO BE CONTACTED ABOUT A FIX. DEALER SERVICE CENTER DOES NOT THINK THERE IS A RECALL ALTHOUGH I HAVE CHECKED ALL LEGITIMATE SITES AND INDEED THERE IS. I WOULD LIKE THIS FIXED ASAP AS THIS AIRBAG ISSUE IS ESPECIALLY VOLATILE IN HOT AND HUMID WEATHER WHICH IS THE ONLY WEATHER WHERE I LIVE!
TAKATA RECALL - DEALERSHIP WILL NOT REPALCE EVEN AFTER SEVERAL REQUESTS
CRACKED DASHBOARD ON DRIVER SIDE. CAR IS GARAGED AND RARELY EXPOSED TO HOT SUN ON THE DASHBOARD
THE PLASTIC DASHBOARD IS CRACKED ON TOP OF GAUGE CLUSTER. I AM CONCERNED THE DASH MAY SHATTER IN A CRASH IF THE AIR BAGS DEPLOY DUE TO THE CRACK CAUSING THE ENTIRE DASH TO BE COMPROMISED.. THIS IS A SAFETY ISSUE SHOULD A AIRBAG DEPLOYMENT HAPPEN. I HAVE NOTICED THE DASH HAS BEEN CRACKED FOR ABOUT A YEAR BUT DIDNT FIND OUT UNTIL TODAY THAT IT HAS BEEN AN ONGOING ISSUE WITH OTHER GM OWNERS.
TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT THE DRIVER SIDE WHEEL SEIZED AND THE BRAKES INDEPENDENTLY ENGAGED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,431.
THE DASHBOARD IN OUR 2011 GMC YUKON DENALI CRACKED DIRECTLY ABOVE THE AUDIO/NAVIGATION CONSOLE. IT NOW VIBRATES AND MOVES DURING NORMAL DRIVING, PARTICULARLY ON THE HIGHWAY. WE HAVE NEVER PLACED OR MOUNTED ANYTHING ON THE DASHBOARD, AND THE TRUCK WAS NOT IN USE DURING THE APPROXIMATE TIME OF CRACKING, STRONGLY SUGGESTING THIS IS A MANUFACTURING DEFECT.
MY DASH KEEPS CRACKING ONE OF WHICH IS NEXT TO AIR BAG! 80K MILES
CRACKED DASHBOARD. POSSIBLE INJURY OR DEATH RESULTING FROM DEPLOYMENT OF THE AIRBAGS WITH A CRACKED DASHBOARD. THERE IS A WIDESPREAD PROBLEM AS INDICATED BY THE NUMBER OF INTERNET COMPLAINTS AND NEWS RELATED STORIES.
THE DASHBOARD SPONTANEOUSLY CRACKED AND IS UNSAFE. THOUSANDS OF VEHICLES HAVE THIS DEFECT AND GMC IS IGNORING THE PROBLEM. THERE IS A MANUFACTURING DEFECT WHERE THERE IS NOT ENOUGH BRACKETS FOR THE LENGTH OF THE DASHBOARD THAT CREATES THE CRACKING. EVEN IF YOU SPEND $1200 TO REPAIR IT BECAUSE OF THE FAULTY DESIGN IT WILL CRACK AGAIN. A RECALL MUST BE INITIATED. NEWER MODELS HAVE BEEN CHANGED TO CORRECT THE ISSUE. GM OFFERS NO HELP TO CONSUMERS ON THIS ISSUE.
CRACKED DASH FROM MIDDLE OF DASH TO DRIVERS SIDE INSTRAMENT CLUSTER AND ON PASSENGER SIDE GOES TO AIRBAG. IT CRACKED OVER TIME. UNKNOWN CAUSE BUT MANY HAVE BEEN REPORTED WITH SAME DEFECT
MY GMC DENALI 2011 DASHBOARD SUDDENLY CRACKED IN TWO PLACES -THEY ARE CLEARLY STRESS CRACKS WITH NO SUPPORT UNDERNEATH. ONE CRACK IS ON THE CORNER OF THE PASSENGER AIR BAG, OTHER ABOVE STEERING WHEEL. SHOULD THE PASS AIRBAG DEPLOY, I'M NOT SURE IF IT WOULD WORK PROPERLY. THERE ARE HUNDREDS OF IDENTICAL SITUATIONS WITH THESE MODELS IN PARTICULAR. GMC OFFERS NO COMPENSATION BECAUSE THERE ARE 100S OF COMPLAINTS OUT THERE REGARDING THIS ISSUE, MAYBE MORE. WEBSITES ARE ORGANIZED FOR GMC CRACKED DASHBOARDS! THIS VEHICLE HAS NO ACCIDENT HISTORY. IT CRACKED RANDOMLY. THE DASH NEEDS TO BE REPLACED BECAUSE THE CRACKS ARE GROWING WITH THE VIBRATION OF THE CAR WHILE IN MOTION. THANK YOU
I HAVE A 2011 YUKON DENALI AND THE DASH HAS CRACKED AND I AM WORRIED ABOUT THE AIR BAGS. I AM NOT SURE WHY OR HOW THIS HAPPENED, BUT IT HAS HAPPENED TO OVER 6000 VEHICLES (PLEASE SEE FACEBOOK PAGE - 07-13 GM CRACKED DASH SAFETY HAZARD FOR ALL TRUCKS) AND GMC IS NOT STANDING BEHIND THIS PROBLEM.
THE DASHBOARD HAS A LONG HORIZONTAL CRACK ACROSS THE MIDDLE. IF THE AIRBAG WAS DEPLOY, IT WOULD SEND SHARP SHARDS SPEEDING ACROSS THE INTERIOR OF THE CABIN. NOTE: I HAD TO FILL IN A DATE BELOW ABOUT WHEN THE INCIDENT HAPPENED -- I'M NOT SURE OF THE EXACT DATE. AS SUCH, I FILLED IN 1/1/16). THE ACTUAL DATE WAS A FEW WEEKS OR DAYS BEFORE I WENT TO CARL BLACK DEALERSHIP TO SEE IF THEY WOULD REPLACE IT FOR FREE.
MY DASHBOARD HAS SEVERAL CRACKS ACROSS ON BOTH SIDES. HOPE THIS NOT AFFECT AIRBAG SAFETY. RIDING DOWN ROAD WHEN NOTICED THE CRACK; SEEMS TO BE WORSE OR INCREASING IN SIZE.
MY YUKON DASH IS CRACKED IN 2 PLACES. THE DASH IS FLAPPING DUE TO THE WEIGHT OF THE SPEAKER. I AM CONCERNED ABOUT HAVING AN ACCIDENT AND THE AIRBAGS DEPLOYING AND SENDING SHARDS OF PLASTIC EVERYWHERE. I HAVE YOUNG GRANDCHILDREN. THIS IS NOT A CHEAP VEHICLE. WE BOUGHT THE BEST. I AM SHOCKED THIS IS NOT A RECALL. I AM VERY CONCERNED.
THERE IS A DEFINITIVE, UNPROVOKED CRACK THAT APPEARED ON THE DASHBOARD OF MY 2011 YUKON DENALI WHEN IT WAS STATIONARY IN MY SECURE GARAGE. THE ENTIRE TOP PANEL NOW SHAKES AND VIBRATES AS A RESULT OF THIS CRACK. I TRAVEL WITH TWO SMALL CHILDREN WITH ME ON A DAILY BASIS, AND AM GROSSLY CONCERNED THAT AS THE CRACK CONTINUES TO GROW LARGER, SO DOES THE POSSIBILITY THAT SHOULD MY AIRBAGS DEPLOY IN THE CASE OF AN ACCIDENT, ONE OF MY SMALL CHILDREN OR MYSELF WILL BE FURTHER INJURED BY THE BROKEN PLASTIC ON THE DASHBOARD. IN MY OPINION, THIS IS INDEED A SAFETY ISSUE.
THE VEHICLE WAS STATIONARY WHEN LARGE CRACK FIRST APPEARED IN THE DASHBOARD. THE CRACK ORIGINATED FROM THE FRONT WINDSHIELD A N RUNS TOWARD THE DRIVER SEAT. THE CRACK MAKES A Y SHAPE AS IT APPROACHES THE DRIVERS SEAT. THE DASH MAKES A VIBRATING/RATTLING NOISE FROM THE CRACKED AREA AND THE CRACK CONTINUES TO SLOWLY SPREAD.
THERE IS A DEEP CRACK IN MY DASHBOARD OVER THE STEERING WHEEL AND A SLIGHT CRACK IN THE DASHBOARD NEAR THE AIRBAG BY THE PASSENGER SEAT. THE CRACK KEEPS SPREADING. MY DASHBOARD VIBRATES AND SHAKES WHEN I DRIVE.
I HAVE TWO CRACKS ON MY DASH ONE AT THE TOP LEFT OF PASSENGER SIDE AIR BAG IT IS ABOUT ONE INCH LONG. THIS PARTICULAR CRACK IS IN THE SAME LOCATION WHERE 6,000 MEMBERS ON A FACEBOOK PAGE HAVE THE EXACT SAME CRACK. THE OTHER CRACK IS IN THE CENTER OF THE DASH ON THE WINDSHIELD VENT. I AM WANTING A FORMAL INVESTIGATION FOR THIS ISSUE! WE DO NOT KNOW WHEN OR IF WE WILL EVER BE INVOLVED IN AN ACCIDENT, BUT THE CRACK NEAR THE AIRBAG IS A POTENTIAL HAZARD FOR PLASTIC SHARDS BLOWN OUT AS SHRAPNEL CAUSING MORE INJURY IN THE EVENT THE AIRBAG DEPLOYS.
MULTIPLE CRACKS IN THE DASHBOARD.
MY DASH STARTED CRACKING I UNDERSTAND THIS IS A BIG PROBLEM ON GMC VEHICLES
TAKATA RECALL. STILL NO WORD ON ANYONE CONTACTING ME. DID RECEIVE LETTER IN JULY. CRACKED DASH IN MANY LOCATIONS. PURCHASED NEW. GARAGE KEPT. BEGAN FEW YEARS AFTER PURCHASE. MIRROR MOTOR DRIVER SIDE BROKEN AFTER TWO - THREE YEARS. BROKEN HANDLE FRONT PASSENGER OUTSIDE DOOR HANDLE PLASTIC AN CAME OFF IN MY WIFE'S HAND AFTER FEW YEARS. REALLY! SHE'S BARELY IN MY TRUCK. CAN PROVIDE MANY PHOTOS IF NEEDED. IN ALL CASED DEALERS WOULDN'T DO ANYTHING.
TAKATA RECALL - MY AIRBAGS HAVEN'T BEEN REPLACED. I PURCHASED THE VEHICLE AS A CERTIFIED PREOWNED VEHICLE 6/2014 AND PURCHASED AN EXTENDED WARRANTY. SHORTLY AFTER, I NOTICED MY DASH WAS CRACKED. I TOOK VEHICLE IN AND WAS TOLD ABOUT THE TAKATA AIRBAGS. WAS ALSO TOLD THE SIZE OF THE AIRBAG CAUSES DASHES TO CRACK. THEY REPLACED IT 8/14. APPROX 6 MONTHS LATER IT CRACKED AGAIN, THIS TIME ITS MUCH WORSE. THEY WON'T REPAIR IT FOR FREE OR UNDER WARRANTY. THEY ONLY OFFER A 1 TIME COURTESY REPAIR. THEY ALSO SAID IT WILL CONTINUE TO CRACK BECAUSE OF THE AIRBAG. SO NOW WHAT? I'M SUPPOSED TO DRIVE THIS WAY. THE ENTIRE DASH RATTLES WHILE DRIVING. IF I DRIVE OVER SPEED BUMPS YOU CAN SEE IT BOUNCE. IF THE DASH IS CRACKED AND THE AIRBAGS ARE DEFECTIVE, HOW DO I PROTECTED FOR POSSIBLE INJURY? AM, I SUPPOSED TO KEEP SHELLING OUT $250 FOR DASH REPLACEMENTS THAT WILL CONTINUE TO CRACK? PLEASE HELP! I LIKE MY VEHICLE OTHERWISE, BUT THIS IS NOT SAFE. AND, IT'S A TOP DOLLAR DENALI. UNACCEPTABLE. I'M NOT SURE WHEN IT CRACKED. I WOULD SAY IT WAS STATIONARY, BECAUSE I DIDN'T REALIZE IT WAS CRACKED UNTIL I WAS ON THE ROAD AND HEARD IT RATTLE.
TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED AT THE FRONT PASSENGER SIDE AIR BAG AREA AND AT THE DRIVER SIDE VENT DEFROSTING SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DASHBOARD WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
DASH CRACKING ON MY GMC YUKON DENALI. I HAVE 3 CRACKS IN MY DASH. ONE TO THE LEFT OF MY INSTRUMENT CLUSTER. IT IS ABOUT 10" LONG. I ALSO HAVE 2 CRACKS ON THE LEST SIDE OF THE PASSENGER AIR BAG. THE 2 CRACKS ON THE PASSENGER AIR BAG MIGHT SEND THIS BROKEN DASH PIECE FLYING LIKE A MISSILE SHOULD THE PASSENGER AIR BAG DEPLOY. I TOOK MY DENALI INTO THE DEALER ON 1-2016. AT THIS TIME THEY OFFERED ME A CUSTOMER ASSISTANCE PROGRAM TO HELP ME PAY FOR A NEW DASH. AT THAT TIME THERE WAS ONLY ONE CRACK ABOUT AN INCH LONG ON THE LEFT SIDE OF THE INSTRUMENT CLUSTER. I DIDN'T FEEL A REPLACEMENT WAS WARRANTED AT THAT TIME. NOW WITH 3 CRACKS I WOULD LIKE THE DASH REPLACED. I CONTACTED GMC ABOUT THIS IN 2-2017 AND NOW THEY DON'T EVEN OFFER THE CUSTOMER ASSISTANCE PROGRAM.
CRACKED DASH OF. CENTER AND BEHIND THE STEERING WHEEL. DECEMBER I GOT IN THE VEHICLE AND NOTICED A BLACK LINE ON THE DASH. CLOSER OBSERVATION, I FOUND A CRACK. 1000 DOLLARS TO REPAIR. I AM CONCERNED ABOUT AIR BAG RELEASE AND THE INTEGRITY OF THE DASH.
ONE WEEK AFTER PURCHASING, NOTICED CRACK IN DASH IN UPPER LEFT HAND CORNER OF AIRBAG ON PASSENGER SIDE. I DO NOT KNOW IF THIS HAPPENED WHILE DRIVING OR SITTING IN MY GARAGE. VERY CONCERNED IF THIS WILL AFFECT THE EFFECTIVENESS OF THE AIRBAG OR POSSIBLY CAUSE AN INJURY IN THE EVENT OF DEPLOYMENT.
Complaints 1-50 of 96, newest first, reproduced as filed.
Across model years
Worst on record: 2007| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2019 | 3 | 0 | 0 | 0 | Routine |
| 2018 | 2 | 0 | 0 | 0 | Routine |
| 2017 | 12 | 0 | 0 | 0 | Routine |
| 2016 | 18 | 0 | 0 | 0 | Routine |
| 2015 | 73 | 0 | 0 | 0 | Routine |
| 2013 | 29 | 0 | 0 | 0 | Routine |
| 2012 | 28 | 0 | 0 | 0 | Routine |
| 2011 — this page | 96 | 0 | 2 | 0 | Routine |
| 2010 | 53 | 0 | 0 | 0 | Routine |
| 2009 | 46 | 0 | 1 | 0 | Routine |
| 2008 | 58 | 0 | 0 | 0 | Routine |
| 2007 | 120 | 0 | 1 | 0 | Routine |
| 2006 | 21 | 0 | 2 | 0 | Routine |
| 2005 | 49 | 1 | 3 | 0 | Routine |
| 2004 | 109 | 0 | 5 | 1 | Fatalities reported |
| 2003 | 72 | 1 | 1 | 0 | Routine |
| 2002 | 29 | 1 | 0 | 0 | Routine |
| 2001 | 35 | 2 | 0 | 0 | Routine |
| 2000 | 18 | 0 | 0 | 0 | Routine |
| 1999 | 27 | 0 | 2 | 0 | Routine |
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.