2009 GMC Yukon Denali

Routine

Owners filed 46 complaints about this vehicle with federal regulators, most often about the air bags. No safety recall has been issued.

When it fails
020k40k60k90k120k200k
78,000 milesMedian miles at failure

32 complaints record an odometer reading. Failures cluster around 60,00075,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags21
000
Unknown or Other6
000
Structure › Body5
000
Structure › Body › Door3
000
Structure3
000
Electrical System3
111
Latches/Locks/Linkages2
000
Seat Belts1
000
Fuel System, Gasoline1
000
Electronic Stability Control (esc)1
000

What owners reported

Newest filings
Air Bags
Filed May 23, 2019AZ

TAKATA RECALL - CALLED DEALERS IN PHX AREA AND CALLED GM. THERE ARE NO PARTS AVAILABLE TO REPLACE THE PASSENGER AIRBAG THAT HAS BEEN RECALLED. NOTICE HAS BEEN RECEIVED SINCE 2016

Air Bags
Filed Oct 3, 20181 milesCA

I AM CONCERNED OF THE SAFETY OF ME AND MY PASSENGERS. OVER 1 YEAR AND STILL NO RESOLUTION. I KEEP ON BEING TOLD CALL BACK AND CALL BACK. WHY SO LONG TO REPLACE? THE DASH BOARD HAS CRACKED AND BROKEN DUE TO POOR QUALITY AND MANY OWNERS HAVE DASHBOARD ISSUES.

Unknown or Other
Filed Aug 17, 201890,000 milesFL

TO WHOM IT MAY CONCERN, I' AM SUBMITTING THIS CORRESPONDENCE IN REFERENCE TO NUMEROUS CRACKS ON MY DASHBOARD ON THE DESCRIBED VEHICLE. MORE IMPORTANTLY, THE CRACKS ARE GETTING WORSE ESPECIALLY AROUND THE PASSENGER SIDE AIR BAG, WHICH IS NOW CAUSING THE AIR BAG COVER TO BULGE, CAUSING CONCERN FOR ME AND MY FAMILY IN THE EVENT OF AN ACCIDENT. YOUR ATTENTION TO THIS MATTER WOULD BE GREATLY APPRECIATED. THANK YOU

Air Bags
Filed May 15, 2018FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC YUKON DENALI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CARL BLACK CHEVROLET, BUICK, GMC DEALER (11500 E COLONIAL DR, ORLANDO, FL 32817) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Apr 14, 2018115,000 milesTN

AFTER A RECENT TRIP TO ATLANTA, I NOTICED A CRACK IN THE DASH ON THE PASSENGER SIDE. THIS CRACK IS WHERE THE AIRBAG IS LOCATED. NOW I HAVE NOTICED THE CENTER OF THE DASH IS COLLAPSING IN ESPECIALLY ON WARM DAYS. NOTHING HAS BEEN ON THE DASHBOARD THAT WOULD HAVE CREATED THIS CRACK. I FEAR THAT THE DASH MAY COLLAPSE ALL THE WAY IN OR BECAME A PROJECTILE IN THE EVENT OF A CRASH, ESPECIALLY IF THE AIR BAG IS DEPLOYED.

Unknown or Other
Filed Feb 26, 201848,000 milesPA

WHILE DRIVING MY VEHICLE I HEARD A CRACK AND DISCOVERED A SIGNIFICANT CRACK IN THE DASHBOARD IN FRONT OF THE INSTRUMENT PANEL. THERE WAS ALSO A CRACK IN FRONT OF THE PASSENGER SIDE AIRBAG WHICH IS A SAFETY HAZARD IN THE EVENT OF AIRBAG DEPLOYMENT

Air Bags
Filed Jan 29, 2018AL

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC YUKON DENALI. THE CONTACT STATED THAT THERE WAS PREMATURE DETERIORATION AND CRACKING ON THE DASHBOARD FROM THE MIDDLE TO THE DRIVER'S SIDE. THE DEALER WAS NOTIFIED (BENTLEY BUICK GMC, 2120 DRAKE AVE SW, HUNTSVILLE, AL 35805, 1-(256) 536-2475). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE REMEDY AND PART HAD NOT BEEN AVAILABLE SINCE MID MAY OF 2016 PERTAINING TO THE AIR BAG RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Jan 23, 201890,000 milesTX

DASH CRACKED FROM DRIVER SIDE ALL THE WAY OVER TO AIRBAGS ON PASSENGER SIDE. DASH SHARDS COULD SPRAY THE INSIDE OF VEHICLE SHOULD THE AIRBAGS DEPLOY

Air Bags
Filed Nov 10, 2017CA

TAKATA AIR BAGS. GMC TUSTIN HAS BEEN SAYING THEY DO NOT HAVE PARTS "YET" SINCE MAY 2016. WHEN WILL PARTS BE AVAILABLE? CLEARLY GMC JUST DON'T WANT TO SPEND THE MONEY TO KEEP IT'S CUSTOMERS SAFE. WHAT DO WE DO TO GET NEW SAFE AIRBAGS INSTALLED??

Air Bags
Filed Nov 9, 2017TX

TAKATA RECALL - RECEIVED NOTICE OF TAKATA CHAPTER 11 FILING TODAY. GMC INVESTIGATION TO HAVE BEEN COMPLETED BY END OF AUGUST 2017; TO DATE NOTHING; HAVE SPOKEN WITH DEALERSHIP AND THEY HAVE HEARD NOTHING

Air Bags
Filed Oct 30, 2017FL

TAKATA RECALL. WE HAVE BEEN ATTEMPTING TO HAVE THE AIRBAGS REPLACED BY GMC SINCE BEING NOTIFIED OF THE RECALL AND WERE TOLD THEY WERE NOT AVAILABLE YET TO KEEP CHECKING BACK. ON 10/25/2017 SCHUMACHER GMC STATED THEY WILL NEVER BE ABLE TO REPAIR OR REPLACE THE AIRBAGS AND THAT IT DECREASES THE TRADE IN VALUE BY $6000-$7000 BECAUSE THEY CANNOT CERTIFY THE VEHICLE. WE FEAR FOR OUR SAFETY DRIVING THIS VEHICLE AND HAS FINANCIALLY RESTRICTED US FROM MOVING FORWARD ON PURCHASING A NEW VEHICLE.

Air Bags
Filed Oct 24, 2017TX

TAKATA RECALL. I CONTACTED WEST POINT BUICK GMC IN HOUSTON AND THEY INFORMED ME THAT THEY CAN'T GET THE AIRBAGS AND THAT THEY HAVE NO CLUE WHEN THEY WILL. THEY TOLD ME OVER A YEAR AGO WHEN I CALLED THEM AND THEY TOLD ME THE SAME I AM TRYING TO GET MY AIRBAGS DONE BUT NOBODY SEEMS TO WANT TO HELP. THANK YOU

Air Bags
Filed Jun 20, 201780,000 milesOK

AT 80,000 MILES I DISCOVERED THAT MY DASH IS CRACKED ON THE PASSENGER SIDE. I HAVE ALSO DISCOVERED THAT THIS IS A VERY WELL KNOWN AND COMMON PROBLEM WITH GM VEHICLES AND THAT IT IS POTENTIALLY DANGEROUS TO PASSENGERS IF THE CRACK (THAT IS SHARP PLASTIC) IS TO CUT OR RUPTURE THE AIRBAG IN THE CASE OF AN ACCIDENT. MY VEHICLE HAS ALWAYS BEEN GARAGE KEPT AND NEVER KEPT OUTSIDE. THIS IS A HUGE GM PROBLEM AND THERE ARE THOUSANDS THAT NEED THIS FIXED. THERE ARE EVEN FACEBOOK GROUPS WITH THOUSANDS UPON THOUSANDS OF PEOPLE THAT HAVE HAD THE SAME PROBLEM ACROSS MULTIPLE VEHICLES. THIS CRACK LITERALLY HAPPENED OUT OF NO WHERE.

Structure › Body
Filed Mar 6, 2017CA

UPPER DASH BOARD CRACKING SEVERELY ABOVE THE INSTRUMENT PANEL AS WELL AS THE PLASTIC "CLIPS" THAT HOLD THE DASH BOARD IN PLACE BROKEN LOOSE. THIS WILL BE THE SECOND TIME I'VE HAD TO REPLACE THE DASHBOARD (1ST TIME UNDER WARRANTY - BROKEN PLASTIC CLIPS). THE CRACK JUST SUDDENLY APPEARED AFTER I HEARD SOME RATTLING IN AND AROUND THE CENTER OF THE DASH BOARD. DIDN'T NOTICE UNTIL THERE WAS A 6" CRACK. COULD POSSIBLY HINDER STEERING COLUMN IF PLASTIC PIECES FROM THE CRACK FALL INTO THE AREA. PLASTIC SHARDS COULD POSE DANGEROUS IF ACCIDENT WERE TO OCCUR. NUMEROUS COMPLAINTS AND CONCERNS ONLINE ABOUT THIS ISSUE. OTHERS REPORT CRACKS BY PASSENGER AIRBAG.

Unknown or Other
Filed Nov 29, 2016AL

MY DASH CRACKED IN SEVERAL AREAS, IN FRONT OF STEERING WHEEL AND PASSENGER SIDE. LONG GROWING CRACKS THAT ARE PROBABLY AFFECTING AIR BAG DEPLOYMENT. THIS CAR HAS ALWAYS BEEN KEPT IN THE GARAGE!! NO REASON FOR IT TO CRACK AND MANY OTHERS HAVE HAD THE SAME COMPLAINTS.

Air Bags
Filed Nov 7, 2016TX

CRACKS IN DASHBOARD - THIS IS MY 2ND DASHBOARD WITH CRACKS AGAIN. DEFINITE FLAW WITH DESIGN/MATERIALS.

Air Bags
Filed Sep 15, 2016130,000 milesMS

MY DASH IS CRACKED IN 2 PLACES. IT IS CRACKED ON THE DRIVER SIDE IN FRONT OF THE STEERING WHEEL. THE CRACK IS ABOUT 3 INCHES LONG. THE OTHER ONE IS ON THE PASSENGER SIDE GOES ALL THE WAY TO THE UPPER LEFT CORNER OF THE PASSENGER SIDE ARIBAG. THE WHOLE DASH RATTLES NOW WHEN DRIVING DOWN THE ROAD. I AM CONCERNED ABOUT MY FAMILY'S SAFETY SINCE THEY ARE RIGHT ON THE PASSENGER AIR BAG AND OVER THE STEERING COLUMN.

Air Bags
Filed Sep 10, 2016100,000 milesCO

CRACKS IN DASHBOARD. NEAR PASSENGER AIRBAG, WHICH IS UNDER RECALL. HAPPENING TO SO MANY OF US. PLEASE HELP!!HTTPS://M.FACEBOOK.COM/GROUPS/GMDASHCRACK/

Structure › Body
Filed Sep 9, 2016114,000 milesMD

TL* THE CONTACT OWNS A 2009 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED FRACTURES AT THE DRIVER AND PASSENGER SIDE AIR BAG AREAS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

Air Bags
Filed Aug 16, 201660,000 milesCO

WHILE DRIVING ON THE HIGHWAY MY WIFE AND I HEARD A POP AND SHORTY AFTER THAT SOME RATTLING. WE LOOKED AND FOUND THAT THE DASHBOARD HAD CRACKED ABOVE THE INSTRUMENT CLUSTER. THE DASH HAS SINCE CRACKED IN THE MIDDLE OF THE DASH AND RIGHT AT THE CORNER OF THE PASSENGER AIRBAG. WE ARE CONCERNED THAT IT WOULD SERIOUSLY HURT A PASSENGER IF TH AIRBAG WAS DEPLOYED. THERE ARE ALOT OF COMPLAINTS ABOUT THIS DEFECT AND I WOULD APPRECIATE IF GM WOULD STAND BEHIND THEIR VEHICLES. THE SERVICE WRITER AT THE DEALERSHIP TOLD ME IF IT WAS HIS HE WOULD JUST PIT A DASH COVER ON IT. THAT IS NOT ACCEPTABLE AND I DONT DRIVE MY VEHICLES LIKE THAT. I HAVE BOUGHT ABOUT 25 GM'S IN MY LIFE SO I HAVE BEEN LOYAL EVEN THRU THE BAD TIMES. GM SHOULD PAY TO FIX THIS.

20 of 46 complaints, reproduced as filed.

Across model years

Worst on record: 2007
YearComplaintsRecallsFiresDeathsAssessment
20193000Routine
20182000Routine
201712000Routine
201618000Routine
201573000Routine
201329000Routine
201228000Routine
201196020Routine
201053000Routine
2009 — this page46010Routine
200858000Routine
2007120010Routine
200621020Routine
200549130Routine
2004109051Fatalities reported
200372110Routine
200229100Routine
200135200Routine
200018000Routine
199927020Routine

Compare every Yukon Denali year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.