Page 7 of 8 · complaints 301–350 of 364

2012 GMC Terrain complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Visibility › Defroster/Defogger/Hvac System
Filed Jan 17, 201781,107 milesTN

1.) MY WINDOWS WILL NOT DEFROST. WHEN I'M DRIVING ON A CURVY HIGHWAY TO AND FROM WORK AT NIGHT IT DOGS UP SO BAD THAT I CAN'T SEE ANYTHING IN FRONT OF ME. I'VE ALMOST GOTTEN IN A DOZEN CAR ACCIDENT BECAUSE OF THIS ISSUE. 2.) CAR SMELLS LIKE MOLD IS COMING OUT OF VENT 3.) MY CAR MAKES A TERRIBLE SOUND WHEN I ACCELERATE FROM 0-30MPH. *TR

Engine
Filed Jan 16, 201783,000 milesVA

ON THE 2.4L ECOTEC ENGINE, THE PCV ORIFICE IN THE INTAKE MANIFOLD BECOMES CLOGGED WHICH CAUSES OIL TO BE PULLED INTO THE ENGINE COMBUSTION CHAMBER AND BURNED. THIS CAUSES AN EXCESS BUILD UP OF CARBON INSIDE THE ENGINE AND ON THE SPARK PLUGS WHICH IN TURN CAUSES THE VEHICLE TO IDLE ROUGHLY AND STALL OUT WHILE SITTING IDLE, SUCH AS AT A STOP LIGHT. GM HAS ISSUED A SPECIAL COVERAGE SERVICE BULLETIN (#: 14882) BUT ONLY FOR SPECIFIC VIN'S. IT HAS BECOME KNOWN THAT THERE ARE MANY OTHER VEHICLES THAT FALL UNDER THE YEAR GROUPS STATED BY GM IN THEIR SERVICE BULLETIN, EVEN IF IT'S A VIN THAT THEY DEEM IS SAFE FROM THE PROBLEM, BUT THEY REFUSE TO RECALL THE VEHICLES EVEN IF THEY ARE AFFECTED BY THE KNOWN PROBLEM. THIS IS A SAFETY ISSUE THAT CAUSES THE VEHICLE TO DIE WHILE TRYING TO LEAVE FROM A STATIONARY POSITION ONCE THE ENGINE HAS WARMED UP, FOR EXAMPLE PASSING THROUGH AN INTERSECTION AFTER A RED LIGHT. *TR

Engine
Filed Jan 13, 201711,000 milesIL

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE AND THE VEHICLE STARTED TO DECELERATE. THE CONTACT COASTED INTO A PARKING LOT AND NOTICED AN OIL ODOR AROUND THE VEHICLE. THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING OIL ALL OVER THE PARKING LOT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PCV VALVE WAS FROZEN AND WAS NOT CIRCULATING CAUSED BY EXCESSIVE PRESSURE LEAKING OUT OIL. THE INTAKE MANIFOLD AND CAM COVER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000. THE CONSUMER REQUESTED AN UPDATE OF THE INVESTIGATION CONCERNING THE VEHICLE'S PCV VALVE. *JS

Visibility/Wiper
Filed Jan 4, 201795,000 milesWI

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE WINDSHIELD WIPER TRANSMISSION ON THE DRIVER SIDE WAS CORRODED AND FAILED TO WORK. IT WAS DIFFICULT TO DRIVE THE VEHICLE SAFELY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT IT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Visibility/Wiper
Filed Dec 28, 2016100,000 milesAR

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS DID NOT FUNCTION WHILE DRIVING. THE DEALER DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Air BagsCrash
Filed Nov 8, 2016102,000 milesSD

I WAS TRAVELING ABOUT 75MPH WHEN A DEER RAN INFRONT OF ME, I WASN'T ABLE TO STOP COMPLETELY AND HIT THE DEER ON MY RIGHT FRONT SIDE OF MY VEHICLE.. THE SMELL OF SMOKE CAME FROM MY VEHICLE AND MY "SERVICE AIRBAGS" INDICATOR CAME ON.. NO AIRBAGS DEPLOYED.. I HAD MY 6 YEAR OLD SON IN THE CAR WITH ME!! MY CAR ISN'T DRIVABLE DUE TO THE SIGNAL BEING ON EVEN THOUGH THE AIRBAGS DIDN'T DEPLOY.

Visibility/Wiper
Filed Oct 24, 2016109,201 milesMI

LINKAGE ARM BROKEN FROM MOTOR. WINDSHIELD WIPER MOTOR SOUNDED, BUT WOULD NOT MOVE. THE RECALL FOR 2013 SHOULD APPLY TO 2012 AS WELL.

Engine
Filed Oct 9, 201652,342 milesFL

ENGINE STALLS WHEN AT LOW IDLE WHILE REDUCING SPEED I.E., AT STOP LIGHT. WILL IMMEDIATELY RESTART AND STALL WHEN PLACED INTO DRIVE OR REVERSE. HADE CAMSHAFT POSITION SENSOR INTAKE REPLACED. STALLING RESUMED WITHIN TWO WEEKS AND NOW CHECK ENGINE LIGHT IS ON.

Visibility/Wiper
Filed Sep 30, 201650,000 milesMI

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING 60 MPH, THE WINDSHIELD WIPERS SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Visibility/Wiper
Filed Sep 30, 201680,340 milesMI

I WAS DRIVING TO WORK IN EXTREMELY HEAVY RAIN THIS PAST THURSDAY MORNING DURING RUSH HOUR. I WAS TRAVELING ON I 96 IN DETROIT AND WAS PROBABLY GOING 60 MPH WHICH IS 10 MPH BELOW THE SPEED LIMIT. WITHOUT ANY WARNING, MY WINDSHIELD WIPERS WHICH WERE ON HIGH DUE TO THE VERY HEAVY RAIN, CEASED TO WORK LEAVING ME IN AN EXTREAMLY DANGEROUS POSITION. I WAS UNABLE TO SEE AND WAS IN HEAVY TRAFFIC. I SLOWED MY SPEED, TURNED ON HAZARD LIGHTS AND MOVED TO THE RIGHT SHOULDER SAFELY, THANKFULLY. I CALLED ROAD SERVICE TO GET A TOW AND HAD MY CAR SERVICED AT A LOCAL GAS STATION. THE MECHANIC SAID I NEEDED A NEW WIPER MODULE WHICH COST ME $260. I FOUND A RECALL FOR THE EXACT SAME PROBLEM FOR 2013 GMC TERRAINS, NHTSA RECALL NO. 16V-582, MANUFACTURER RECALL NO:25302. I FEEL THEY SHOULD LOOK INTO INCLUDING EARLIER MODELS.

Visibility/Wiper
Filed Sep 15, 2016113,000 milesNY

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 40 MPH IN THE RAIN, THE WINDSHIELD WIPER ON THE DRIVER SIDE FAILED. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE WIPER FAILED AND NEEDED TO BE REPLACED. THE WINDSHIELD WIPER TRANSMISSION LINKAGE WAS REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

Visibility › Windshield Wiper/Washer › Motor
Filed Sep 9, 201646,802 milesOH

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. DURING INCLEMENT WEATHER, THE WINDOW WIPERS CEASED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIPER TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. UPDATED 10/19/16*LJ *TR

Visibility/Wiper
Filed Sep 7, 2016MA

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WITHOUT WARNING, AN INTERNAL BALL JOINT ROD FRACTURED AND CAUSED THE DRIVER SIDE WINDSHIELD WIPER TO FAIL WHILE DRIVING DURING INCLEMENT WEATHER. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD TO MAKE ADJUSTMENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIPER TRANSMISSION ROD PREMATURELY FRACTURED. THE PART WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 10/19/16*LJ UPDATED 10/24/16.*JB

Visibility/Wiper
Filed Aug 28, 20161,000,000 milesMN

WINDSHIELD WIPER FAILURE TO CONTINUE TO OPERATE WHILE CAR IN USE. WIPERS CAME OUT OF SOCKET REPAIR SHOP SAID THAT SOMETIMES THE BALL JOINTS CORRODE AND THE WINDSHIELD WIPERS BECOME INOPERABLE. AFTER INVESTIGATION IT SOUNDS LIKE THIS IS A COMMON COMPLAINT WITH THE 2013 AND ON WONDERING IF THIS IS ALSO A COMPLAINT WITH THE 2012? THIS HAS NOW HAPPENED TO US TWICE. BOTH TIMES WE WERE DRIVING IN THE RAIN THE SECOND TIME I HAD JUST STARTED OUT AND ENDED UP GOING HOME THE FIRST TIME IT WAS EN ROUTE AND WAS INCREDIBLY DIFFICULT TO PULL OVER WE ALMOST CAUSED AN ACCIDENT BECAUSE IT WAS RAINING HARD AND I COULDN'T SEE THE WIPERS STOPPED IN THE UPRIGHT POSITION AND WERE ALSO IN MY WAY WHEN THEY STOPPED IN MY VISUAL FIELD. I HAD TO ROLL MY DRIVER SIDE DOWN IN ORDER TO SEE. THIS WAS HORRIBLY SCARRY AND THE 2012 MODELS NEED TO BE INVESTIGATED FOR THE SAME DEFECTS THAT THE 2013 ARE BEING RECALLED FOR.

Seats
Filed Jul 12, 201650,000 milesOH

DRIVERS SEAT QUIT GOING UP AND DOWN POSSITION.

Engine
Filed Jun 23, 201632,000 milesGA

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE IDLING, THE VEHICLE SUDDENLY STALLED AND SHUT OFF. WHILE DRIVING AT VARIOUS SPEEDS, THE DASHBOARD LIGHTS SUDDENLY BEGAN TO DIM AND THE SPEED REDUCED TO 15 MPH. THE "ENGINE POWER REDUCED" MESSAGE APPEARED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS AND THE ELECTRONIC CONTROL MODULE WAS REPLACED AND THE THROTTLE BODY WAS CLEANED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 32,000.

Air BagsCrash1 injured
Filed May 1, 2016MI

SUDDEN UNINTENDED ACCELERATION WHEN VEHICLE SHIFTED FROM PARK TO DRIVE, RESULTED IN EXTREME HIGH SPEED ACCELERATION AND NO CONTROL OF VEHICLE. THIS RESULTED IN A HIGH IMPACT CRASH INTO GARAGE SIDE WALL. ALSO AIR BAG DID NOT DEPLOY. ASSUME THROTTLE WIDE OPEN CAUSING SUDDEN ACCELERATION. INSURANCE REPORT , AND POLICE REPORT PENDING

Engine
Filed Apr 19, 201649,500 milesAR

AT LOW IDLE OR WHEN BACKING UP AND ACCELERATING VEHICLE THE ENGINE STALLS. THIS TYPICALLY OCCURS AFTER DRIVING CAR FOR 10-15 MINUTES. ENGINE LIGHT APPEARS. IT WILL CONTINUE TO STALL UNLESS HOLDING DOWN BRAKE & ACCELERATOR AT SAME TIME. STOPS STALLING WHEN SPEED INCREASES, BUT STALLS ON LOW SPEEDS & BACKING UP CONTINUALLY. CODE INDICATES CAMSHAFT ADJUSTER SENSOR. FIRST SENSOR REPLACED. PROBLEM OCCURRED AGAIN IMMEDIATELY AFTER LEAVING GARAGE. SECOND SENSOR REPLACED. PROBLEM OCCURRED ONCE AGAIN! MECHANIC THINKS IT COULD BE GROUND WIRING ISSUE IS BURNING UP THE CAMSHAFT SENSORS. THE CAR IS NOT SAFE TO DRIVE.

EngineFire
Filed Mar 8, 201659,850 milesIL

I WAS TRAVELING ON THE TOLL WAY AND WENT TO PASS A VEHICLE GOING BELOW THE SPEED LIMIT. UPON ACCELERATION (APPROX 53 MPH), I HEARD A MUFFLED POP IN THE ENGINE COMPARTMENT AND WHITE SMOKE TRAILED THE VEHICLE. NO WARNING LIGHTS WENT OFF PRIOR AND I DO NOT RECALL SEEING ANY AFTER THE "POP". I STOPPED THE VEHICLE AND TURNED OFF THE ENGINE, OPENED THE HOOD TO FIND FLAMES UNDER THE ENGINE IN VICINITY OF THE OIL PAN. I WAS UNABLE TO PUT OUT THE FLAMES AND THE FIRE CONSUMED THE VEHICLE. I VEHICLE WAS WELL MAINTAINED AND HAVE NO IDEA WHAT THE ORIGIN OF THE FIRE WAS.

Electronic Stability Control (esc)
Filed Mar 8, 201645,000 milesCA

SUMMARY: I HAD TO DECIDE TO BRAKE OR SHOOT THROUGH A YELLOW LIGHT, GOING ABOUT 35 MPH, I BRAKED! ALL OF A SUDDEN I HEARD A CLUNK AND THEN ALARM DING FROM THE DASH AS WELL AS MESSAGE "SERVICE STABILTRAK" THEN "REDUCED ENGINE POWER". I WAS UNABLE TO GO ANY FASTER THAN 25MPH. I DROVE IN THIS MODE FOR ABOUT 2 MILES TAKING THE BACK STREETS TO MY DESTINATION. AT DESTINATION SHUT VEHICLE OFF TO SEE IF THIS WOULD RESET SOMETHING, IT DID! IT WAS SUPER SCARY. SO NOW TERRIFIED TO BRAKE HARD.

Electronic Stability Control (esc)
Filed Mar 6, 201658,940 milesNY

MY CHECK ENGINE LIGHT CAME ON ABOUT A MONTH AGO AND WAS SERVICED FOR A PROBLEM WITH THE CAMSHAFT. AFTER GETTING MY GMC TERRAIN BACK I NOTICED THAT ON OCCASION THE RPM WOULD SHOOT UP WHILE DRIVING AND THEN CRASH BACK DOWN CAUSING ALMOST A JERKING MOTION (IT HAS HAPPENED IN ALL TYPES OF SCENARIOS I.E. WHILE DRIVING ON THE HIGHWAY, BACK ROADS (ALL WHILE AT A STEADY SPEED) AND THEN FINALLY YESTERDAY 3/5/2016 WHILE BREAKING AS I APPROACHED A STOP SIGN.) NOW THIS MORNING (3/6/2016) I WENT OUT TO START MY CAR AND IMMEDIATELY AFTER IT TURNED OVER THE ENGINE WAS MAKING A VERY LOUD NOISE THAT I CAN ONLY DESCRIBE AS THE SOUND OF AN AIRPLANE ENGINE WITH A LIGHT KNOCKING SOUND. I STOOD THERE UNSURE OF WHAT TO DO AND THE CAR JUST TURNED OFF. I WENT INSIDE, GOT MY HUSBAND, STARTED IT AGAIN THIS TIME WITHOUT THE NOISE, BUT THE DASHBOARD WAS FILLED WITH LIGHTS ON- CHECK ENGINE, TRACTION CONTROL, AND A WARNING SERVICE STABILITRACK. I LET IT RUN FOR ABOUT 5 MINUTES, TURNED IT OFF, AND RESTARTED IT. THE CHECK ENGINE LIGHT IS NOW OFF, BUT THE TRACTION CONTROL AND STABILITRAK WARNING REMAINED ON. I DECIDED TO TRY TO DRIVE THE CAR AROUND THE BLOCK TO CHECK IT OUT AS OF COURSE IT'S SUNDAY AND I CAN'T GET IN TOUCH WITH THE SERVICE DEPARTMENT AND ALSO BECAUSE I AM THE PRIMARY DRIVER OF TWO CHILDREN UNDER 10. I BACKED OUT OF THE DRIVEWAY, AND WENT INTO DRIVE AND THE CAR STALLED AGAIN. I GOT IT STARTED AND GOT HALFWAY BACK UP MY DRIVEWAY BEFORE IT STALLED AGAIN. TRUTHFULLY, I AM SCARED TO EVEN TRY TO DR

Electronic Stability Control (esc)
Filed Mar 1, 2016TX

I HAVE HAD ISSUES WITH THIS VEHICLE EVER SINCE ITS PURCHASE 01/2015. I TOOK THE VEHICLE IN FOR SERVICE AND WAS TOLD THE SERVICE CONTRACT WOULD NOT COVER MY ISSUE AND THAT THE ISSUE WAS CAUSED BY LACK OF MAINTENANCE, WHICH IS NOT THE CASE AS I MAINTAIN THE OIL IN THIS VEHICLE AND EVEN HAD TO PURCHASE A NEW BATTERY FOR THE VEHICLE RECENTLY.THIS CAR'S ENGINE REPEATEDLY STOPS, ESPECIALLY WHEN APPROACHING A RED LIGHT OR STOP SIGN OR AT THE MOMENT OF ACCELERATION. I HAVE HAD TO AVOID MANY ACCIDENTS DUE TO PEOPLE DRIVING UP ON ME BECAUSE I SHOULD HAVE BEEN ACCELERATING AT THE TIME BUT MY CAR TURNED OFF. THE BATTERY WOULD DIE ON THIS CAR ON A WEEKLY BASIS WHICH CAUSED ME TO PURCHASE A BATTERY AND THERE IS STILL NO PROGRESS IN THE VEHICLE. THE MOTOR KNOCKS BADLY UPON STARTUP, ESPECIALLY IN THE MORNINGS. THE ENGINE IS VERY WEAK AFTER AN INDEPENDENT DIAGNOSTIC CHECK. AND JUST LAST WEEK, AS I WAS DRIVING ON THE HIGHWAY AT NORMAL SPEEDS, THE MUFFLER SHIELD BROKE, FELL, AND BEGAN SCRAPING AGAINST THE HIGHWAY. THERE ARE ELECTRICAL ISSUES AS WELL AS THE LIGHTING IN THE CAR GETS DIM WHEN WE ARE IN THE DARK BUT BRIGHT WHEN THE SUN IS OUT. ALSO, THE SEATBELT FOR THE PASSENGER'S SIDE CONSTANTLY RINGS SENDING A NOTIFICATION THAT THE SEATBELT NEEDS TO BE LATCHED, EVEN WHEN NO ONE ELSE OR NOTHING ELSE IS IN THAT SEAT. I FEAR THAT ONE DAY I MAY NEED THAT AIR BAG AND IT MIGHT NOT WORK BECAUSE THE SEATBELT APPEARS TO BE FAULTY. ALSO, ANOTHER ISSUE, WHICH IS NOT NECESSARILY A SAFETY ISSUE, BUT AN EXTRE

Engine
Filed Feb 19, 2016135,000 milesMS

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS BROUGHT TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE DETAILS COULD NOT BE PROVIDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO JERK AND HESITATE AND A LOUD ABNORMAL KNOCKING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS IN WORKING CONDITION. THE CONTACT STATED THAT THE ENGINE FAILED SHORTLY AFTER, MAKING THE VEHICLE INOPERABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 135,000.

Engine
Filed Feb 19, 201640,000 milesIL

EXCESSIVE OIL BURN WITH NO WARNING OF LOW OIL UNTIL ABOUT ONE QUART LEFT IN ENGINE. ONLY CHECK ENGINE LIGHT CAME ON. YES THE MANUAL SAYS CHECK OIL AT EVERY FILL UP BUT AFTER OWNING MANY CARS OVER 38 YEARS WITHOUT THIS PROBLEM IT WOULD SEEM THE MANUAL WAS WRITTEN TO PROTECT GM. I WOULD NOT HAVE PURCHASED THE VEHICLE IF I KNEW I HAD TO PUT IN A QUART OF OIL EVERY 1500 MILES. GOOGLE THIS. IM NOT THE ONLY ONE.

Engine
Filed Feb 18, 201643,285 milesOH

WITHIN TWO DAYS' TIME, MY 2012 GMC TERRAIN STALLED FOUR DIFFERENT TIMES, ALL AT LOW SPEEDS. THE FIRST TIME WAS BACKING OUT OF THE DRIVEWAY; THE OTHER THREE HAPPENED THE FOLLOWING DAY STARTING UP FROM CITY STREET INTERSECTIONS. MY CONCERN IS BEING REAR-ENDED IN THOSE SITUATIONS, OR BEGINNING TO MAKE A LEFT HAND TURN IN FRONT OF ONCOMING TRAFFIC THINKING YOU HAVE ENOUGH TIME AND THEN HAVING THE CAR STALL. ANOTHER CONCERN IS HAVING THE STALLING ISSUE OCCUR AT HIGHER SPEEDS, ALTHOUGH THAT NEVER HAPPENED TO ME. I TOOK THE CAR INTO THE DEALERSHIP ON THAT SECOND DAY, AND THEY REPLACED THE INTAKE CAMSHAFT POSITION ACTUATOR SOLENOID VALVE. THE PROBLEM HAS NOT REPEATED ITSELF SINCE. THANK YOU.

Electrical System
Filed Jan 27, 201668,000 milesTX

I PURCHASED MY 2012 GMC TERRAIN FROM CLAY COOLEY IN IRVING, TX ON 01/05/2015 WITH AN EXTENDED SERVICE CONTRACT. I HAVE HAD ISSUES WITH THIS VEHICLE EVER SINCE. I TOOK THE VEHICLE IN FOR SERVICE AND WAS TOLD THE SERVICE CONTRACT WOULD NOT COVER MY ISSUE AND THAT THE ISSUE WAS CAUSED BY LACK OF MAINTENANCE, WHICH IS NOT THE CASE AS I MAINTAIN THE OIL IN THIS VEHICLE AND EVEN HAD TO PURCHASE A NEW BATTERY FOR THE VEHICLE RECENTLY. I AM ATTACHING A PICTURE OF THE CONDITION OF THE BATTERY SHORTLY AFTER THE VEHICLE WAS SOLD TO ME TO WHERE I CONTACTED MY SALES AGENT AND HE ADVISED ME TO CHECK MY SERVICE CONTRACT. THIS CAR'S ENGINE REPEATEDLY STOPS, ESPECIALLY WHEN APPROACHING A RED LIGHT OR STOP SIGN OR AT THE MOMENT OF ACCELERATION. I HAVE HAD TO AVOID MANY ACCIDENTS DUE TO PEOPLE DRIVING UP ON ME BECAUSE I SHOULD HAVE BEEN ACCELERATING AT THE TIME BUT MY CAR TURNED OFF. THE BATTERY WOULD DIE ON THIS CAR ON A WEEKLY BASIS WHICH CAUSED ME TO PURCHASE A BATTERY AND THERE IS STILL NO PROGRESS IN THE VEHICLE. THERE ARE ELECTRICAL ISSUES AS WELL AS THE LIGHTING IN THE CAR GETS DIM WHEN WE ARE IN THE DARK BUT BRIGHT WHEN THE SUN IS OUT. ALSO, THE SEATBELT FOR THE PASSENGER'S SIDE CONSTANTLY RINGS SENDING A NOTIFICATION THAT THE SEATBELT NEEDS TO BE LATCHED, EVEN WHEN NO ONE ELSE OR NOTHING ELSE IS IN THAT SEAT. I FEAR THAT ONE DAY I MAY NEED THAT AIR BAG AND IT MIGHT NOT WORK BECAUSE THE SEATBELT APPEARS TO BE FAULTY. ALSO, ANOTHER ISSUE, WHICH IS NOT NECESSARILY A SAFETY ISSUE, BUT AN E

Visibility/Wiper
Filed Dec 29, 201530 milesOH

WIPERS IN "ON" POSITION, WIPER MOTOR AUDIBLY RUNNING, NEITHER WIPER BLADE WOULD MOVE ACROSS WINDSHIELD, BOTH REMAIN STATIONARY. CAN MANUALLY MOVE BOTH BLADES FREELY, NO BINDING, IN UNISON VALIDATING LINKAGE BETWEEN THE TWO BLADE ARMS WERE STILL CONNECTED. SUSPECTED MOTOR SHAFT/SPLINE CONNECTING TO THE "BLADE TRANSMISSION" WAS DISCONNECTED, STRIPPED, OR FELL OFF. TO ENSURE NOT AN ELECTRICAL ISSUE, REMOVED 25 AMP FUSE (NO. 29) FROM ENGINE COMPARTMENT FUSE BUSS AND INSPECTED FUSE. FUSE INTACT AND IN LIKE NEW CONDITION. REINSTALLED THE FUSE RESUMING MOTOR FUNCTION. DROVE THE VEHICLE TO VALENTINE GMC BUICK, FAIRBORN, OHIO AND ASKED SERVICE MGR IF A TSB REFERENCING THIS SAFETY ISSUE HAD BEEN REPORTED. THE SERVICE MGR DID NOT COMMENT; INSTEAD HE SHOWED ME AN ILLUSTRATED PARTS BREAKDOWN OF THE AREA IN QUESTION POINTING TO THE BLADE TRANSMISSION. TO CONFIRM MY DIAGNOSIS, HE HAD ONE OF THEIR MECHANICS INSPECT THE AREA IN QUESTION PENDING THE REMOVAL OF A PANEL. SERVICE MGR FOLLOWED BY STATING I "MIGHT" NOT HAVE TO PAY, DEPENDING ON THE PROBLEM. THE INSPECTION PROVED IT WAS INDEED THE WIPER BLADE TRANSMISSION P/N 25948436, GM AT FAULT. THE SERVICE MGR ALSO STATED PARTS ON-HAND FOLLOWED BY A $250.00 QUOTE TO REPLACE. WITH THE AREA IN QUESTION APART, I CONCURRED WITH THE WORK WHICH WAS DONE IN A FEW MINUTES. AFTER EXAMINING THE BILL, I CROSSED THIS PART NUMBER ON-LINE AND FOUND COUNTLESS GENUINE GM SOURCES CHARGING FAR LESS; $95.16, TO BE EXACT (LESS SHIPPING AND INCLUDES 1 YR WARRANTY).

Electrical System
Filed Nov 5, 201512,000 milesAZ

WON'T START, GET A "CHECK POWER STEERING"LIGHT.

Structure › Body › Hatchback/Liftgate
Filed Oct 27, 201576,325 milesIN

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE LIFTGATE FAILED TO FUNCTION PROPERLY. THE CONTACT STATED THAT THE TRUNK FAILED TO REMAIN OPEN AND CLOSED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,325.

Tires › Pressure Monitoring and Regulating Systems
Filed Oct 2, 201510,000 milesMD

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING 10 MPH, THE TPMS WARNING LIGHT FOR THE FRONT DRIVER SIDE TIRE. ON A LATER DATE, THE FRONT PASSENGER SIDE TPMS WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO MADE AN UNKNOWN ADJUSTMENT; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

Vehicle Speed Control
Filed Sep 21, 201573,115 milesTX

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. UPON STARTING AND DRIVING THE VEHICLE, THE SPEEDOMETER FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,115. THE VIN WAS NOT AVAILABLE.

Engine
Filed Aug 3, 201550,300 milesOK

CAR DIE (STALL) AT IDOL AFTER WARMED UP DRIVE IT 10 MILES STOP AT STOP SIGN IT DIE RESTART DIE AGAIN MAY DO THAT 3-4 TIMES BEFORE IT WILL TAKE GAS AND RUN DOES THIS INTERMEDITLY RUN FINE FOR HALF A DAY STOP RUN IN STORE COME OUT RESTART AND IT DIE (NO CHUGGING JUST DIE) AUTO PARTS STORE SAID IT WAS A CRANKSHAFT SENSOR WHEN THEY CHECKED WHAT HAD THE CHECK ENGINE LIGHT ON (NOTE CHECK ENGINE LIGHT NOT COME ON EACH TIME IT STALLS)

Electrical System
Filed Jul 20, 201568,000 milesFL

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE TRACTION CONTROL AND THE STABILITY TRAC WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

Unknown or Other
Filed Jul 2, 2015MD

I WAS PUTTING A PACKAGE IN THE REAR COMPARTMENT, WHEN THE HATCH STARTED TO CLOSE, IT HIT MY HEAD AND DIDNOT STOP, I HAD TO GRAP THE HATCH,AND HOLD IT UP..THERE IS SOMETHING TERRIBLY WRONG WITH IT.

Unknown or OtherCrash
Filed May 28, 201568,000 milesIL

CAR CRASH AT 45 MPH. FRONT IN DAMAGE AND AIR BAG DID NOT DEPLOY. SEATBELTS DID NOT LOCK UP.

Engine
Filed May 18, 2015120,000 milesTX

CAR STARTED MAKING RATTLING NOISE ON STARTUP. GOT WORSE. TOOK TO A FEW CAR PLACES AND THOUGHT IT WAS THE OIL. BUT THE OIL WAS FINE. THEN THE ENGINE LIGHT CAME ON AND A SECOND LATER THE CAR SHUT OFF WHILE I WAS DIVING DOWN THE ROAD WITH MY TWO BABIES!! VERY DANGEROUS! RAN INTO A FRIEND WHO HAS THE SAME MAKE AND MODEL CAR AS MINE AND SAID SHE HAD THE EXACT SAME PROBLEMS. HAS 80K MILES AND HAS ALREADY CHANGED THE TIMING BELT FIVE TIMES. CAR JUST SHUTS OFF. EXTREMELY DANGEROUS! I WILL REPORT THIS TO EVERYONE I KNOW AND WARN THEM.

Structure › Body › Door
Filed May 5, 201560,000 milesPA

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THERE WAS SEVERE CORROSION ON THE REAR DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THE DOOR WAS INCORRECTLY SEALED AND NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Electrical System
Filed Apr 6, 201592,000 milesIN

GMC REFUSES TO HELP. I AM CONTACTING BECAUSE I OWN A 2012 GMC TERRAIN AND WE JUST STARTED HAVING ISSUES WITH OUT RADIO WHERE IT WILL TURN ON EVEN WITH THE CAR OFF. OUR GMC DEALER SAID THAT THEY HAVE SEEN THIS ISSUE ALOT AND SINCE MY VEHICLE JUST CAME OUT OF WARRANTY IN FEB. IT WILL COST US $150. WHAT CAN WE DO SINCE THIS IS A FAULT IN THE RADIO FLASHING NOT SOMETHING WE HAVE DONE. IF THE RADIO TURNS ON WHILE THE CAR IS OFF WHAT ELSE WILL START DOING THAT. *TR

Wheels
Filed Mar 7, 201548,436 milesPA

I WAS DRIVING UP A SLUSHY HILL AND HAD TO STOP MIDWAY UP THE HILL. ONCE I PROCEEDED UP THE HILL MY CAR JUST SPUN TIRE,SO I PUT THE CAR IN REVERSE AND BACKED BACK DOWN THE HILL. I THEN DROVE TO WORK AND PARKED MY CAR. WHEN I STARTED MY CAR TO LEAVE WORK THE SERVICE AWD ALERT CAME ON. THIS IS THE SECOND TIME SINCE DEC. 2013 THAT THE AWD HAS GONE OUT IN MY VEHICLE. I LIVE IN AN AREA WHERE SNOW IS PREVALENT AND PURPOSELY BOUGHT AN AWD VEHICLE FOR PEACE OF MIND AND NOW FOR THE SECOND TIME IT IS OUT! *TR

Electrical System › Ignition › Switch
Filed Jan 23, 201541,000 milesVA

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT AFTER INSERTING THE KEY INTO THE IGNITION SWITCH, THE SWITCH WOULD NOT TURN AND THE VEHICLE FAILED TO START. ALSO, THE CONTACT INDICATED THAT THE KEY BECAME STUCK IN THE IGNITION SWITCH. AFTER REMOVING THE KEY FROM THE IGNITION SWITCH THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN REPLACED THE IGNITION KEY BUT WITHIN DAYS OF RETRIEVING THE VEHICLE THE FAILURE HAD RECURRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 41,000.

Steering
Filed Dec 10, 20141,000 milesIN

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING 65 MPH, THE STEERING WHEEL LOCKED WITHOUT WARNING. THE CONTACT MENTIONED THAT EXCESSIVE FORCE WAS REQUIRED TO CONTROL THE STEERING WHEEL. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

Air BagsCrash3 injured
Filed Jul 2, 201433,000 milesCA

WE HAD BEGUN TO CROSS AN INTERSECTION AND, WHILE OUR SPEED WAS FROM A DEAD STOP, THE OTHER DRIVER BLEW THROUGH A RED LIGHT AND HIT US AT WHAT WAS PROBABLY THE SPEED LIMIT OF 40MPH. HER CAR STRUCK US IN THE RIGHT FRONT PASSENGER SIDE AND AGAIN ON THE REAR PASSENGER SIDE. WE, MYSELF WHO WAS DRIVING, AND MY WIFE, WHO WAS THE PASSENGER ON THE SIDE HIT, WERE BOTH THROWN HARD TO THE RIGHT AT IMPACT, CAUSING INJURIES TO US BOTH, MOST NOTABLY, MY WIFE. SHE HIT HER HEAD VERY HARD ON EITHER THE PASSENGER DOOR FRAME OR THE PASSENGER WINDOW. NO AIRBAGS DEPLOYED. NO SIDE AIRBAGS, NO FRONT AIRBAGS. NO AIR BAGS DEPLOYED! *TR

Air BagsCrash1 injured
Filed May 14, 201419,685 milesVA

VEERED OFF SIDE OF HIGHWAY, STRUCK SOMETHING HEAD-ON AND WAS RENDERED UNCONSCIOUS AS HEAD HIT STEERING WHEEL. I WAS TRANSPORTED UNCONSCIOUS IN AMBULANCE FROM CRASH SCENE TO LOCAL HOSPITAL, WHERE I WAS AN INPATIENT FOR TWO DAYS. EXTENSIVE DAMAGE TO FRONT OF VEHICLE INDICATED THE SEVERITY OF IMPACT... YET AIR BAGS DID NOT DEPLOY. I BELIEVE AIR BAGS SHOULD HAVE DEPLOYED ON IMPACT AND I WOULD NOT HAVE BEEN RENDERED UNCONSCIOUS, AND COULD HAVE CONTROLLED VEHICLE TO AVOID STRIKING TREE, BRUSH, ETC. I CONTACTED GMC CORPORATE.. TO ADVISE MY CONCERNS FOR SAFETY... RECEIVED A FOLLOW UP TELEPHONE CALL FROM GMC REPRESENTATIVE... (HE) EXPRESSED NO INTEREST IN MY COMPLAINT... REFUSED TO COMMENT ON MY STATEMENT THAT AIR BAG FAILED TO DEPLOY RESULTING IN EXTENSIVE DAMAGE TO FRONT OF VEHICLE AND SUSTAINING A HEAD INJURY AS NO BAG DEPLOYED. NO MATTER THAT I AM LEASING THE VEHICLE AND FEAR FOR MY SAFETY... I WAS ADVISED THAT GMC HAD NO FURTHER INTEREST IN THIS MATTER AND WOULD NOT EVALUATE MY SAFETY CONCERNS. *TR

Air BagsCrash1 injured
Filed Apr 19, 201419,895 milesVA

I INADVERTENTLY VEERED OFF SIDE ROADWAY, (VA HIGHWAY 220) COLLIDING WITH A TREE/ROADSIDE SHRUBS, ETC (WAS KNOCKED UNCONSCIOUS AS FOREHEAD HIT STEERING WHEEL ON INITIAL IMPACT). AIRBAGS DID NOT DEPLOY ALLOWING ME TO SUSTAIN A HEAD INJURY THAT KNOCKED ME UNCONSCIOUS... FOREHEAD WAS GASHED WITH SIGNIFICANT BLEEDING. I WAS TRANSPORTED BY AMBULANCE IN UNCONSCIOUS STATE. DAMAGE TO VEHICLE IS IN EXCESS OF $8,000 SO FAR AS VEHICLE STILL IN REPAIR SHOP WITH MASSIVE FRONT END DAMAGE THAT AFFECTS STEERING LINKAGE, ETC. THE IMPACT OF VEHICLE AGAINST FOLIAGE, TREES SHRUBS, SHOULD HAVE FORCED AIR BAGS TO DEPLOY AND I BELIEVE THAT I WOULD NOT HAVE SUSTAINED A HEAD INJURY THAT RENDERED ME UNCONSCIOUS WITH MILD CONCUSSION AND COULD NOT CONTROL VEHICLE LEAVING ROADWAY. *TR

Electrical System
Filed Apr 6, 2014NJ

WE HAVE HAD THE GMC TERRAIN SHUT DOWN TWICE WHILE DRIVING. BOTH TIME THE CAR CENTER CONSOLE GOES COMPLETELY BLACK AND YOU HAVE NO CONTROL OVER THE VEHICLE. WE BROUGHT IT IN FOR SERVICE BUT THEY COULD NOT FIND ANYTHING WRONG, AFTER THE SECOND TIME THEY STILL FOUND NOTHING WRONG BUT THEY DECIDE TO REPLACE THE CARS INTERNAL COMPUTER. THE ISSUE WAS REPORTED TO CORPORATE GM BUT NOT MUCH WAS MADE IF IT. AFTER ALL THE NEWS WITH OTHER GM VEHICLE I'M CONCERNED THIS THAT THIS MAY BE HAPPENING WITH OTHER GMC TERRAIN VEHICLE. MY WIFE WHO IS THE PRIMARY DRIVER IS VERY FRIGHTEN TO DRIVE THE CAR SINCE THIS. IF YOU HAVE ANY FURTHER QUESTION PLEASE FEEL FREE TO CONTACT ME. *TR

Vehicle Speed Control
Filed Mar 14, 201444,039 milesFL

ON 8/2/12 I PURCHASED MY GMC TERRAIN BRAND NEW IN ASHLAND CITY, TN. I MOVED TO WEST PALM BEACH IN OCTOBER 2012. THE CURRENT MILES ON THE VEHICLE ARE 44,039. I GOT AN OIL CHANGE, FILTER AND MULTI-POINT INSPECTION ON 10/24/13 BY THE LOCAL GMC DEALER. ON 10/23/13 I TOOK MY VEHICLE IN TO HAVE A RECALL REPAIRED AT SCHUMACHER BUICK/GMC. THE RECALL # IS 12312. A MONTH LATER THE VEHICLE WOULD LUNGE SHARPLY FORWARD WHILE DRIVING AND A HEAVY SHAKING VIBRATION (BOTH WHILE DRIVING AND AT A STOP) BELOW MY FEET IN THE VEHICLE (FLOOR BOARD). I TOOK THE VEHICLE TO SCHUMACHER BUICK/GMC 3031 OKEECHOBEE BLVD, ON 11/11/13 AND IT REMAINED UNTIL 11/15/14 AND THE PROBLEM WAS NOT IDENTIFIED. I RETURNED THE VEHICLE FOR THE SAME PROBLEM ON 12/21/13 (SAME DEALER) AND IT WAS PICKED UP ON 12/31/13. THE FIRST SERVICE ADVISOR WAS ROB DEAL HE TOLD ME THAT THE VEHICLE SHIFTS ITS DRIVABILITY TO THE DRIVER AND NOTHING WAS WRONG. I TOOK MY VEHICLE BACK A SECOND TIME FOR THE SAME PROBLEM THIS TIME (IT WAS GETTING WORST) MY REP WAS "[XXX]". HE SAID IT WAS THE "ECO" BUTTON IN THE CAR, IF PUSHED MAKES THE CAR RUN ROUGH." ON MARCH 7, 2014, I CONTACTED GMC CORPORATE OFFICE AND SPOKE TO SHERRY AND REQUESTED A FULL ANALYSIS OF MY CAR. THIS TIME I WENT TO ANOTHER GMC DEALER LOCALLY (LAKE PARK SCHUMACHER) AND MY SERVICE TECH WAS [XXX]. PER [XXX] IT IS A TRANSMISSION ISSUE -LEFT ON MY VOICEMAIL AND SAVED" SPECIFICALLY HE SAID IT WAS THE "CONTROL PRESSURE VALVE CAUSING IT TO LUNGE FORWARD AND IT WAS IMPROPER." HE SAID IT W

Electronic Stability Control (esc)
Filed Dec 18, 201320,000 milesIL

I OWN A 2012 TERRAIN SLE2 WITH APPROXIMATELY 20,000 MILES. ON FRIDAY, DECEMBER 13, 2013, I JOINED THE INNUMERABLE OWNERS OF GM PRODUCTS (FOUND ON THE VARIOUS OWNER FORUMS ON THE INTERNET) THAT HAVE EXPERIENCED THE SERVICE STABILITRAK LIGHT COMING ON WITH ROUGH IDLING. OTHER OWNERS HAVE EXPRESSED THE LOSS OF POWER WHEN THIS EVENT OCCURS. LUCKILY, I WAS BACKING OUT OF MY GARAGE AND NOT TRAVELING ON THE EXPRESSWAY SO I CANNOT ADVISE WHETHER THERE WAS LOSS OF POWER SINCE I WAS GOING SO SLOW. THE LIGHT WENT OFF WHEN I TURNED THE VEHICLE OFF IN ORDER TO COME INSIDE AND CALL THE DEALER (WOODY BUICK GMC IN NAPERVILLE IL). THE DEALER WAS ABLE TO FIND CODE PO300 (RANDOM CYLINDER MISFIRE) BUT THEY COULD FIND NOTHING WRONG. I WAS TOLD THE VEHICLE FIXED ITSELF (WHICH I FIND HIGHLY DOUBTFUL AND VERY DISTURBING). I AM A ONE VEHICLE FAMILY AND NOW IN A COMPLETE PANIC WHENEVER I DRIVE THIS VEHICLE. I FEAR FOR MY LIFE, MY PASSENGERS? AND OTHERS BECAUSE LOSS OF POWER CAN HAPPEN AT ANY TIME AND I AM CONCERNED ABOUT BEING REAR ENDED SINCE THE DRIVER BEHIND ME WOULD HAVE NO CLUE, AS I DON?T, THAT MY VEHICLE WILL LOSE POWER. SINCE THIS IS A HUGE SAFETY CONCERN, I AM SHOCKED THAT GM HAS NOT ADDRESSED THIS FAILURE OF ITS PRODUCTS. *TR

Power Train
Filed Oct 23, 201317,956 milesPA

THE VEHICLE HAS BEEN IN THE SHOP FOR 10 TO 12 TIMES DUE TO FAILURE WITH THE ENGINE MISFIRING AS WELL AS TRACTION CONTROL LIGHTS AND STABILITY TRAC AS WELL AS TRANSMISSION NOT SHIFTING RIGHT AND LOSS OF POWER WHILE DRIVING ON MAJOR HIGHWAYS AND BROUGHT INTO THE DEALERSHIP WHERE THEY TELL ME THEY CAN FIND OR MAKE THE PROBLEM REAPPEAR. BUT HAVE SHOWN THE DEALERSHIP SERVICE DEPARTMENT VIDEO AND HAVE HAD 3 GENERAL MOTOR TECHS THAT THEY HIRED FROM HP AND BEEN TOLD THE VEHICLE IS SAFE AND THAT THERE WILL BE NO MORE PROBLEMS BUT HAVE BEEN IN THE VEHICLE WHILE THE PROBLEMS HAVE HAPPENED AND HAVE IT ON VIDEO TO THE POINT WHERE I ALMOST LOST MY LIFE YESTERDAY NIGHT. THE VEHICLE IS A DEATH TRAP AND MANY CUSTOMERS INCLUDING MYSELF ON GMC TERRAIN FORUM AS WELL AS ONLINE HAVE HAD THE SAME PROBLEM AND HAVE BEEN TOLD THE SAME THING THAT IT IS NOTHING TO WORRY ABOUT BUT IT IS. PLEASE HELP HAVE BEEN TOLD BY GM TO KEEP MY MOUTH SHUT THEY WOULD OFFER ME 5,000 DOLLARS FOR MY TROUBLES AND THAT MY KIDS ARE WORTH THAT MUCH FROM A LEGAL ADVISOR AT GENERAL MOTORS LEGAL. HAVE ASK TO BE TAKING OUT OF THE VEHICLE FOR SOMETHING SAFE AND STILL I'M BEING TOLD NO......PLEASE HELP

Fuel/Propulsion System
Filed Oct 14, 201330,879 milesAR

AFTER STOPPING AT MAILBOX THE LOW FUEL ILLUMINATED, THE FUEL GAUGE INDICATED EMPTY. THE TANK WAS HALF FULL PRIOR TO THE 12 MILE TRIP HOME FROM TOWN. NOT SURE WHEN THE PROBLEM OCCURRED, BECAUSE IT MIGHT HAVE TAKEN A FEW MINUTES TO PUMP OUT 8 OR 9 GALLONS OF GAS, HOWEVER IT WAS ON THIS12 MILE TRIP HOME. 6 MILES OF HIGHWAY AT 55 MPH AND 5 MILES OF PAVED COUNTY ROAD AT 30 MPH AND 1 MILE OF GRAVEL ROAD AT 20 MPH. AFTER THE LOW FUEL INDICATION THE ENGINE WAS STOPPED, FUEL WAS ADDED FROM A CONTAINER, AND WHEN THE ENGINE WAS STARTED THE FUEL STREAMED OUT ON THE GROUND. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY, BECAUSE IT WAS CLOSER THAN THE DEALER. GAS LINE AND CLAMP WERE REPLACED. THE MECHANIC INDICATED THE PLASTIC GAS LINE AND PLASTIC CLAMP WERE HANGING LOW, AND NO PROTECTIVE COVE OVER IT. *TR

Power Train
Filed Jul 28, 201318,900 milesMO

VEHICLE'S TRANSMISSION SLIPS AND DOES NOT RESPOND TO AN ACCELERATION AFTER A RAPID DECELERATION OF AT LEAST 40 MPH. THE VEHICLE WILL JERK IN RESPONSE TO YOUR ATTEMPT TO ACCELERATE AND THEN WILL RESPOND. THIS CAN LEAD TO A DANGEROUS SITUATION IF YOU ARE ATTEMPTING TO AVOID A COLLISION BY ACCELERATING TO GET OUT OF THE WAY. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 GMC Terrain → · Every Terrain year → · How the figures are calculated →