2012 GMC Terrain complaints

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO FUNCTION PROPERLY. THE PART WAS REPLACED BY AN INDEPENDENT MECHANIC; BUT, THE FAILURE CONTINUED WITH THE DRIVER'S SIDE WIPER FAILING TO FUNCTION AND IMPACTED THE CONTACT'S VISIBILITY. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER ISSUED 26 TSBS FOR THE VISIBILITY AND WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,465.

PCV SYSTEM FROZE...AIR CLEANER HAS WATER IN IT// REAR MAIN SEAL PUSHED OUT DUE TO EXCESSIVE CRANKCASE PRESSURE. #14882 SPECIAL COVERAGE ADJUSTMENT COVERS EXACT ISSUE HOWEVER MY VIN IS NOT INCLUDED. REQUESTING MY VIN BE ADDED TO #14882 SPECIAL ADJUSTMENT AS IT APPLIES TO MY EXACT MAKE/MODEL/YEAR AND ISSUE.

WAS DRIVING IN THE MIDDLE OF A TORRENTIAL DOWNPOUR AND HAD MY WIPERS ON HIGH WHEN ALL OF A SUDDEN THEY JUST STOPPED WORKING ALMOST CAUSING ME TO CRASH AND DIE. THOUGHT MAYBE IT WAS A FUSE PROBLEM BUT CAME TO FIND OUT THAT THERE WAS A RECALL ON A PLASTIC PIECE THAT BREAKS OFF ON THE 2013 GMC TERRAIN WHAT IS NOT RECALLED ON MY VEHICLE SO I HAD TO PAY TO HAVE THIS FIXED AND IT WAS NOT CHEAP. CHECKING ONLINE NUMEROUS PEOPLE HAVE HAD THE SAME EXACT THING HAPPENED TO THEM FOR THE 2012 MODEL TERRAIN AND I DO NOT UNDERSTAND WHY SUCH A SAFETY ISSUE IS NOT ADDRESSED IMMEDIATELY SO AS TO NOT CAUSE ANYBODY TO CRASH AND DIE.

JUST PURCHASED THIS VEHICLE 5 MONTHS AGO AND HAVE A MAJOR OIL LEAK WHICH IS GOING TO COST OVER $1000, MECHANIC TOLD ME THERE IS A RECALL 14882 CALLED GMC CUSTOMER SERVICE AND WAS TOLD MY VIN IS NOT COVERED. HOW DO YOU HAVE A RECALL FOR THE SAME YEAR MAKE MODEL BUT NOT ALL ARE INCLUDED BUT ALL HAVING THE SAME ISSUE? THIS IS A SERIOUS ISSUE AND THE VEHICLE NEEDS TO BE RECALLED BEFORE SOMEONE GET SERIOUSLY HURT, ESPECIALLY WHEN THE VEHICLE IS JUST CUTTING OFF IN TRAFFIC

I HAVE HAD NOTHING BUT PROBLEMS WITH MY OIL CONSUMPTION ON MY VEHICLE, WHEN I FIRST GOT THE VEHICLE, IT STARTED MAKING SOME NOISES AND I DIDN'T KNOW WHAT IT WAS , UNTIL I TOOK IT IN TO HAVE IT LOOKED AT, IT WAS LOW ON OIL, SO I HAD TO PAY FOR THE OIL CHANGE AND THE FEE TO HAVE IT LOOKED AT, FOR OIL CONSUMPTION TEST, I HAVE ONLY HAD THE VEHICLE FOR 1 1/2 YEARS AND THE OIL CONSUMPTION IS ASTRONOMICAL, SEEMS LIKE I HAVE TO HAVE AN OIL CHANGE EVERY 2 MONTHS AND I HAVE TO ADD OIL SEEMS LIVE EVERY 1000 MILES, THIS IS A MAJOR PROBLEM, WITH THE 2011 GMC TERRAIN AND I THINK THEY NEED TO RECALL THESE VEHICLES OR FIX THE PROBLEM, I JUST GO AN OIL CHANGE 11/2017 AND WAS LOW ON OIL 12/2017, SO I HAD TO ADD OIL AGAIN, UNTIL IT IS TIME TO HAVE MY OIL CHANGE. NOW MY CAR IS LEAKING OIL AND SO I HAVE TO TAKE IT IN AGAIN, I HAVE HAD TO HAVE MY CAMSHAFTS FIXED 2 TIMES, THIS IS A PROBLEM. I AM NOT RICH, BUT I HAVE TO INCUR THE CHARGE. I STILL HAVE 5 YEARS LEFT TO PAY THIS CAR OFF. I JUST WANTED TO VOICE MY CONCERN WITH THIS VEHICLE.

ON JAN 1ST IT WAS 3F OUT MY WIFE WORMED UP HER TERRAIN WE DROVE IT APPROXIMATELY 12 MILES WHEN WE STARTED TO SMELL SOMETHING BURNING. NEXT CAME THE ENGINE KNOCKING REALLY BAD. WE STOPPED THE TERRAIN AND HAD IT TOWED TO THE DEALERSHIP FOUND OUT THE REAR MAIN SEAL BLEW WITH SUCH FORCE THAT THE OIL COVERED THE MUFFLER. THIS HAPPENED FROM THE PCV BEING PLUGGED AND/OR FROZEN FROM THE COLD WEATHER. I RECENTLY FOUND A SERVICE BULLETIN FOR THAT YEAR MAKE AND MODEL THAT INDICATES THAT WILL HAPPEN AND THERE IS A SPECIAL COVERAGE FOR THAT.(14882: SPECIAL COVERAGE ADJUSTMENT) I ALSO RECEIVED A LETTER FROM GMC ABOUT HIGH OIL CONSUMPTION WARRANTY. THE TERRAIN MAY EXHIBIT ENGINE OIL CONSUMPTION. THAT IS ALSO A PART OF THAT 14882:ADJUSTMENT NOW TO THE POINT I WAS TOLD THAT THIS ISSUE MY WIFE'S TERRAIN WOULD BE COVERED UNDER THE 100K/5YEAR POWER TRAIN WARRANTY OUR TERRAIN ONLY HAS 71K MILES ON IT. BUT THE 5YEAR ARE UP. SO GM IS NOT TAKING RESPONSIBILITY FOR THIS ISSUE ACCORDING TO BOTH SPECIAL COVERAGE THE 14882: THEY ADJUSTED TO 10 YEARS OR 120K MILES BUT THEY ARE CLAIMING EVEN THOUGH ITS FOR THAT YEAR MAKE AND MODEL AND ENGINE AND THAT EVERYTHING THAT'S LISTED IS WHAT HAPPENED TO OUR GMC ITS NOT FOR OUR TERRAIN. I TOLD THEM I ALSO HAD A LETTER THAT THEY SENT TO US STATING THE OIL CONSUMPTION THAT HAS A ADJUSTMENT OF 7YEARS 6MONTHS/120K WARRANTY WITCH WAS PART OF THAT 14882: SPECIAL COVERAGE THEY STILL WILL NOT TAKE RESPONSIBILITY FOR FIXING. I BELIEVE WE ARE GETTING TAKEN ADVANTAGE OF IN TH

THE REAR MAIN SEAL COMPRIMISED AND CAUSED THE LOW OIL PRESSURE STIP ENGINE LIGHT TO COME ON. MY MECHANIC ADDED OIL AND IT POURED OUT. HE TRIED TO GET THE PART AND HE COULD ONLY LOCATE AT DEALERSGIP 200 MILES AWAT. APPAREBTLY THIS HAS BEEN OCCURRING OFTEN WITH VEHICLES WITH THIS ENGINE.

I RECEIVED A RECALL LETTER FROM GMC ABOUT A KNOCKING IN THE ENGINE WHICH JUST STARTED HAPPENING IN MY VEHICLE. THE RECALL DOES NOT SHOW UP WHEN THE DEALER CHECKED THE VIN NUMBER IN THE COMPUTER. BUT BEFORE I COULD TAKE MY CAR IN TO BE CHECKED MY ENGINE DIED WHEN I ARRIVE AT WORK WHICH IS 25 MILES FROM MY HOME. I HAD IT TOWED TO A GMC DEARLERSHIP AND WAS INFORMED THAT MY TIMING CHAIN JUMPED AND THREW VALVE TIMING OFF CAUSING INTERNAL ENGINE FAILURE.. I THEN HAD TO REPLACE THE ENGINE IN A 5 YEAR OLD VEHICLE, MY WARRANTY EXPIRED 3/2017 SO THIS WAS NOT COVERED. WHEN I CALLED GMC I WAS TOLD THEY MAY BE ABLE TO COVER SOME OF THE COST BUT SINCE I DID NOT REPLACE THE ENGINE WITH ANOTHER GMC ENGINE WHICH WOULD HAVE COST MORE I HAD TO PAY OUT OF MY POCKETS FOR THIS.

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHETHER STATIONARY OR DRIVING THE VEHICLE VARIOUS SPEEDS, THE WINDSHIELD DEVELOPED A BLACK FILM THAT REFLECTED A GLARE INTO THE CONTACT'S EYES. THE ISSUE OBSTRUCTED THE CONTACT'S VIEW OF THE ROAD. GREATER LOWELL GMC IN LOWELL, MASSACHUSETTS WAS MADE AWARE OF THE FAILURE AND INITIALLY STATED THAT IT WAS THE TINT OF THE VEHICLE THAT CAUSED THE GLARE AND THAT IT WAS NORMAL. UPON FURTHER INSPECTION, THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

THE LOW BEAM H11 BULB IS CAUSING THE (MALE/FEMALE PLUG IN) FOR THIS COMPONENT TO OVERHEAT CAUSING THE PLASTIC TO BECOME CHARRED, PARTIALLY MELTED AND BRITTLE IN WHICH THE LOW BEAM LIGHT STOPS WORKING DUE TO THIS PROBLEM. THE WIRING IS BECOMING SOFT AT THE PLUG IN CONNECTION FROM THIS HEAT AND ALLOWING THE PROTECTIVE WIRE INSULATION TO BE MELTED PERMITTING THE BARE WIRE TO BE VISIBLE WHICH COULD PRODUCE A FIRE HAZARD AT THIS LOCATION. THIS HAS OCCURRED ON THE RIGHT SIDE TWICE AND ON THE LEFT SIDE ONCE. IN ALL THREE CASES, THE BULBS WITH THE FEMALE PLUG IN AND THE MALE ELECTRICAL CONNECTION HAS BEEN REPLACE. THIS VEHICLE HAS ONLY 28755 MILES ON IT. JUST NOTICED THE LOW BEAM LIGHT ON RIGHT SIDE NOT WORKING AGAIN TODAY. REPLACED THIS SIDE WITHIN THE LAST 9 MONTHS.

VEHICLE CHECK ENGINE LIGHT CAME ON AT 50,000 MILES, WOULD NOT PASS INSPECTION. COMPUTER DID NOT SHOW WHAT PROBLEM WAS. CAR WOULD CUT OFF IN DRIVE IN IDLE. CAR WOULD SHAKE. MECHANICS PUT IN NEW PARTS AND BATTERY FOR MORE THAN $1200. STILL WAS NOT FIXED. MECHANIC WENT TO A DEALERSHIP TO INQUIRE IF THEY HAD SEEN THIS PROBLEM. AT THE DEALERSHIP IT WAS DISCOVERED THAT MANY OF THE PARTS THAT WOULD CAUSE THE PROBLEM WERE ON RECALL. GM HAD NOT POSTED THESE RECALLS OR NOTIFIED ME, THE OWNER. AFTER INSPECTING THE CAR THEY SAID THERE WAS TOO MUCH WRONG TO REPAIR AND THE ENTIRE ENGINE WOULD NEED TO BE REPLACED. THEY SAID I WOULD NEED TO DRIVE 2000 MILES TO CHECK OIL CONSUMPTION. THEY NEVER MADE US AWARE THERE MAY BE PROBLEM WITH THE OIL CONSUMPTION. I AM 68 YRS OLD AND WALK WITH A WALKER. I AM IN THE HOSPITAL OFTEN. THE MECHANICS SAID THEY WOULD DRIVE THE CAR AS MUCH AS THEY THOUGHT NECESSARY TO DETERMINE OIL CONSUMPTION. WHILE DRIVING THE VEHICLE IN CHARLOTTE NC THE CAR STARTED SMOKING AND CAUGHT FIRE. THE DRIVER FORCED HIS WAY OUT BUT HAD THAT BEEN ME, I PROBABLY WOULD HAVE DIED DUE TO MY HANDICAP. I HAVE NOW BEEN WITHOUT A VEHICLE FOR OVER A MONTH. I HAVE CONTACTED GM BUT THEY ARE SLOW FOR ANY RESOLUTION. I ASKED FOR A LOANER VEHICLE BUT WAS TOLD THEY COULDN'T DO THAT NOW.

TOOK MY 2012 TERRAIN IN FOR THE EXCESSIVE OIL BURN IN MAY 2017. SEVERAL TIMES BEFORE THE CAR WOULD NOT START. I WAS TOLD BY DEALER IT WAS DUE TO THE OIL BEING LOW DUE TO BURN WITHIN 1000 MILES OF CHANGE. ABOUT A MONTH AFTER GETTING IT BACK IT STARTED RANDOMLY NOT STARTING. I FIRST THOUGHT IT WAS THAT I LEFT THE DOME LIGHTS ON. THEN IT WOULD HAPPEN WHEN I USED MY BACK GATE, THEN RANDOMLY AFTER OPENING ANY DOOR BUT THE DRIVERS WHEN THE CAR WAS NOT ON. EVERYTHING WAS WORKING BUT THE CAR WOULDN'T START. IT WAS ALL RANDOM. CHECK ENGINE LIGHT CAME ON AND IT READ GAS CAP, SO I CHANGED THAT AS I WAS TOLD THAT COULD CAUSE THE CAR NOT TO START. IT DIDN'T HELP AND IT RESUMED NOT STARTING WITHIN DAYS. SO I HAVE BEEN STARTING CAR TO OPEN ANY OTHER DOORS AND REDUCED TO NO DOME LIGHTS AT NIGHT. LAST NIGHT, IT WOULDN'T' START AFTER SIMPLY BACKING MY CAR INTO A DIFFERENT SPOT IN MY DRIVEWAY. I HAD IT JUMPED AND THEN THE CENT CONSOLE WAS COMPLETELY BLACKED OUT. I COULD CHANGE THE STATIONS AND CHANGE THE HEAT BUT NO LIGHTS. GOT BACK HOME AFTER DRIVING IT TO CHARGE BATTERY AND THE RADIO WOULDN'T SHUT OFF EVEN AFTER REMOVING KEY AND LOCKING. I TRIED BOTH FOBS, AND IT WOULDN'T SHUT DOWN. I SHUT THE RADIO OFF, AND THEN IT SEEMED TO HAVE WORKED BECAUSE THE SECURITY LIGHT CAME ON AND I DIDN'T SEE ANY LIGHTS INSIDE. THIS MORNING THE CAR WAS DEAD. MORE THAN USUAL, I COULDN'T EVEN UNLOCK IT EXCEPT WITH KEY. I TRIED TO START, NO CLICK AND THEN IT LOCKED MY KEYS INTO THE IGNITION. WE JUMPED IT AND I DROVE

"FUEL SENSOR" ISSUE. I TOOK MY CAR TO GMC DEALERSHIP TO GET THE BATTERY REPLACED AFTER ONLY 4 YEARS AND WHILE THEY HAD IT THE FUEL SENSOR WENT OUT AND I COULD NOT TELL HOW MUCH GAS I HAD IN THE CAR. THEY WOULD NOT REPAIR IT BECAUSE THEY CLAIMED IT WENT OUT ON ITS ON.

TAKATA RECALL, I THOUGHT THAT I HAD EXCESSIVE OIL LEAKAGE BECAUSE THERE WAS NO OIL, WHEN I JUST HAD A OIL CHANGE THE DAY BEFORE, BUT IT HAD TO BE A EXCESSIVE ENGINE OIL CONSUMPTION, ON MY WAY FROM WORK I HEARD A VERY LOUD NOISE FROM MY ENGINE, AND AND A POP, ON MY DASHBOARD WAS SIGNALING OIL PRESSURE IS LOW - STOP ENGINE, THROUGHOUT THE HOLD ORDEAL THERE WAS SMOKE COMING INTO THE CAR, WHEN I WAS ABLE TO GET TO CAR DEALER SHIP, I WAS CHARGED $3400.00 TO HAVE THE CAR FIX. THEN I RECEIVE A LETTER FROM GMC STATING THAT THEY WERE DOING A RECALL ON 2012 TERRAIN RELATING TO THE SAME ISSUE THAT WAS LISTED IN THE LETTER THAT WAS SENT TO ME. THEY REJECT MY REIMBURSEMENT DUE TO THE FACT THAT THEY SAYING THE OIL HAD TO BURNING ON THE ENGINE, AND NOT EXCESSIVE OIL LEAKAGE, WHEN IN FACT THERE WAS BURNING OIL ON MY ENGINE, WHICH I FEEL CAUSE THE SMOKE WITHIN MY VEHICLE, ALSO THE MANAGER AT MIKE ANDERSON ALSO SAID GMC REJECTED MY CLAIM DUE TO THE PART NUMBERS THEN MATCH UP TO PART NUMBERS THEY HAVE LISTED ON THE RECALL, WHEN I VIEW THE LIST, IT DID LIST DIFFERENT NUMBER BUT THE PARTS WAS THE SAME, THE CAR WAS IN MOTION I WAS ON THE HIGHWAY 294 GOING EAST TO MERRILLVILLE INDIANA, WHICH ALMOST CAUSED ME TO HAVE A ACCIDENT IN WHICH I HAPPEN TO AVOID.

WINDSHIELD WIPERS FAILED DURING A HEAVY DOWNPOUR WHILE TRAVELING 60MPH ON THE HIGHWAY. WITHOUT WARNING WIPERS STOPPED IN THE MIDDLE OF MY WINDSHIELD I WAS COMPLETELY BLINDED AND HAD TO ABRUPTLY PULL ONTO THE SHOULDER AND WAIT FOR THE RAIN TO STOP BEFORE I COULD DRIVE AGAIN. THIS IS A SERIOUS SAFETY HAZARD AND CLEARLY A COMMON PROBLEM FOR GMC SINCE THEY RECALLED WIPERS ON THE 2013 TERRAIN. THEY SHOULD BE RESPONSIBLE FOR THE 2012 MODELS AS WELL. IT'S ONLY A MATTER OF TIME BEFORE THIS PROBLEM KILLS SOMEONE IF IT HASN'T ALREADY.

MY WINDSHIELD WIPERS STOPPED FUNCTIONING WHILE DRIVING IN A RAIN STORM. I HAD TO PULL OVER UNTIL THE RAIN SUBSIDED ENOUGH FOR ME TO HAVE PARTIAL BUT IMPAIRED VISIBILITY. I HAD THE GARAGE WHERE I GET MY OIL CHANGED LOOK AND IT AND THEY SAID A BUSHING WAS WORN AND I NEED A NEW WIPER ASSEMBLY. THERE IS A RECALL #25302 WITH SAME COMPLAINT FOR 2013 GMC TERRAINS. I CALLED GMC AND WAS TOLD THIS REPAIR WOULD BE MY RESPONSIBILITY.

WHILE TRAVELING UNDER SEVERE RAIN FRONT WIPERS STOPPED WORKING

WHILE DRIVING DURING HEAVY RAIN AT 50 MPH MY WINDSHIELD WIPERS STALLED RIGHT IN FRONT OF MY VIEW. THE MOTOR WAS OBVIOUSLY STILL FUNCTIONING BECAUSE I COULD HEAR IT BUT WIPERS WERE NOT MOVING. HAD TO PULL OVER TO KEEP FROM BEING INVOLVED IN ACCIDENT DUE TO OBSTRUCTED VIEW AND RAIN ON WINDSHIELD...THIS NEEDS TO RECALLED!! SAFETY ISSUE AND A HAZARD TO BOTH DRIVER AND OTHER VEHICLES ON ROAD. CALLED BOTH DEALERSHIP AND GMC DIRECTLY WHICK BOTH STATED DUE TO NO SET RECALL IT WOULD HAVE TO BE ON ME TO REPLACE AND PAY OUT OF POCKET FOR DIAGNOSIS OF VEHICLE AND THEN REACEMENT IF NEEDED! THIS 2012 TERRAIN ONLY HAS 65,900 MILES. THEY NEED TO GET IT TOGETHER BEFORE THEY END UP SUED FOR CAUSING ACCIDENTS OR DEATHS!

WHEN TRYING TO OPEN THE REAR LIFTGATE THE DOOR WILL OPEN COMPLETELY THEN QUICKLY CLOSE HALFWAY, OPEN COMPLETELY AGAIN, THEN QUICKLY CLOSE SHUT MAKING IT IMPOSSIBLE TO SAFELY PUT ANYTHING INTO OR REMOVE FROM THE TRUNK OF THE CAR. THERE IS A RECALL FOR THIS ISSUE ON THE ACADIA'S ALREADY.

WINDSHIELD WIPERS STOPPED WORKING WHILE DRIVING (ON HIGHWAY) IN THE RAIN RESULTING IN COMPROMISED VISIBILITY. I TRIED TURNING THE WIPERS OFF WHILE DRIVING AND EVENTUALLY RESTARTED THE CAR TO SEE IF THAT WOULD HELP. THE WIPERS REMAINED STUCK IN A VERTICAL POSITION DESPITE THESE EFFORTS. EVENTUALLY, I MANUALLY SLID THE WIPERS INTO THE DOWN POSITION.

MY 2012 TERRAIN IS GETTING WATER IN THE REAR LEFT TAIL LIGHT. I WAS TOLD THAT IT WAS A VENTED TAIL LIGHT AND THE VENT WAS BLOCKED BY DIRT AND DEBRIS AND THEY WOULD HAVE TO REPLACE THE TAILLIGHT AND REPLACE BOTH SEALS. WHEN I LIFT THE HATCHBACK UP WATER DRAINS OUT FROM THE INTERIOR SIDE OF THE HATCH BACK INTO THE VEHICLE. GMC OF WATERTOWN CONNECTICUT SAYS THAT THIS IS NOT COVERED UNDER MY EXTENDED WARRANTY. I CALLED GMC CORPORATION AND THEY SAID THAT THIS WAS A DEFECT BUT IS NORMAL WITH THESE VEHICLES. GMC CASE NUMBER 8'3054294483. I HAVE THE BETTER BUSINESS BUREAU AUTO LINE INVESTIGATING THE PROBLEM AND THAT CASE NUMBER IS PGM1719802. GMC TOLD ME THE WATER IN THE TAIL LIGHT CAN SHORT OUT MY ELECTRICAL SYSTEMS AND THIS DEFECT HAS BEEN BY KNOWN GMC FROM 2011. SINCE I PURCHASED THIS CAR NEW IN 2013 I HAVE HAD MULTIPLE PROBLEMS SUCH AS HAVING THE BACK CAMERA REPLACED TWICE, FRONT NAVIGATION SCREEN GOING BLACK, STABILIZER MALFUNCTION WHICH WAS ALSO A PROBLEM WITH THIS VEHICLE WHEN IT CAME OFF THE ASSEMBLY LINE, HAVING THE COMPUTER UPDATED EVERY YEAR BECAUSE THEY SAY OF ALL THE COMPUTER CHIP MODULES THAT ARE INSTALLED IN THIS VEHICLE, JUST TO NAME A FEW WHICH ARE ALL DOCUMENTED WITH GMC. I AM SUBMITTING THIS TO MAKE THE FEDERAL GOVERNMENT AWARE THAT THIS DEFECT IS POTENTIALLY A HAZARD TO THE ELECTRICAL SYSTEM AND HAS BEEN KNOWN TO GMC FOR A LONG TIME AND THEY HAVE NOT CORRECTED THE SITUATION. THEIR SOLUTION IS REPLACING THE TAIL LIGHT AT A COST OF $254 WITHOUT TAX. I BELIEVE THIS I

TL* THE CONTACT OWNS A 2012 GMC TERRIAN. THE CONTACT STATED THAT DURING INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUN AUTO DEALER WHERE IT WAS DIAGNOSED THAT THE WIPER MOTOR HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 63,578.

MY 2012 GMC TERRAIN HAS BEEN STALLING FOR A FEW DAYS NOW THE STABILLTRACK SENSOR WAS REPLACED THIS YEAR THE ENGINE LIGHT COMES ON AND OFF. AND MY RADIO SOMETIMES CUTS OFF ON IT'S OWN BUT NOW MY KEY KEEPS GETTING STUCK IN THE IGNITION SWITCH AND THE CAR KEEPS STALLING BUT WHEN I GET A JUMP IT STARTS WITH NO PROBLEM BUT ONCE IT STALLED WHEN I WAS DRIVING THANK GOD I WAS A FEW BLOCKS FROM HOME . THEN WHEN I TRY TO START AGAIN IT WON'T START. IT'S ONLY 5YRS. OLD I'VE READ MANY COMPLAINTS ABOUT THIS MODLE. I THINK I BOUGHT A LEMON 😕

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING 60 MPH, THE CONTACT ATTEMPTED TO TAP THE BRAKES TO SLIGHTLY SLOW DOWN THE VEHICLE; HOWEVER, THE VEHICLE STOPPED ABRUPTLY. THE FAILURE RECURRED. THE CONTACT FOUND THAT WHENEVER HE WOULD LIGHTLY TAP THE BRAKE PEDAL, THE VEHICLE WOULD ABRUPTLY STOP. THE CONTACT FOUND THAT THE VEHICLE WAS EQUIPPED WITH A BRAKE ASSIST SYSTEM AND BELIEVED IT WAS ACTIVATING PREMATURELY. THE CONTACT TOOK THE VEHICLE TO THE WILLIAMSON CADILLAC DEALER WHO STATED THAT THE SYSTEM WAS PERFORMING NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: [XXX], WHICH WAS NOW DEEMED A CLOSED CASE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. THE CONSUMER STATED AT APPROXIMATELY 40-50 MPH AS THE BRAKES WERE APPLIED RAPIDLY AND LIGHTLY THE BRAKES SYSTEM ENGAGES CAUSING A SUDDEN STOP. UPDATED 09/11/2017*JS THE CONSUMER STATED THE VEHICLE WAS PARTIALLY REPAIRED. THE CONSUMER STATED AFTER THE REPAIR THE SYSTEM ACTIVATED FOR 2 SECONDS, CAUSING A JERK, THEN CONTINUED NORMALLY.*JS*DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING 50 MPH, THE WINDSHIELD WIPERS FAILED DURING A HEAVY RAINSTORM. CHAMPION BUICK OF BRIGHTON, MICHIGAN WAS CONTACTED AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE, AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 253,000.

DRIVING AT 35 MILES AN HOUR ON A DOUBLE LANE HIGHWAY IN VERY HEAVY RAIN AT ABOUT 6:00 P.M.. THE WINDSHIELD WIPERS WERE ON HIGH TO CLEAR THE WATER FROM THE WINDSHIELD. WIPERS STOPPED WORKING DURING THE MIDDLE OF THE STORM. I WAS ABLE TO SAFELY NAVIGATE MY CAR TO A PARKING LOT AND WAIT FOR THE RAIN TO STOP. LATER UPON INSPECTION THE BALL JOINT BECAME SEPARATED FROM THE SOCKET WHICH RENDERED THE WINDSHIELD WIPERS USELESS. SEE ATTACHMENTS. THIS HAS BEEN REPORTED TO GM AND IS A KNOWN PROBLEM IN CANADA. "25300-03: SAFETY RECALL - FRONT WIPER TRANSMISSION CORROSION FAILURE (CANADA ONLY) - 2010-2017 CHEVROLET EQUINOX & GMC TERRAIN". I NOTIFIED GM ABOUT THIS AND THEY STATED THEY WILL NOTIFY ME IF THEY ISSUE A RECALL FOR MY VIN.

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 2 MPH IN REVERSE, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CONTACT PULLED OVER AND FOUND THAT THE ENGINE DIPSTICK WAS DRY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PISTONS AND RINGS FAILED TO CLEAN THE CYLINDER WALLS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NOT A KNOWN ISSUE. THE CONTACT SPOKE TO VARNEY BUICK GMC MAZDA (260 HOGAN RD, BANGOR, ME 04401) WHO ADVISED THE CONTACT TO CONTINUE ADDING OIL TO THE VEHICLE UNTIL IT COULD BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

I RECENTLY RECEIVED A LETTER FROM GMC INFORMING ME THAT VEHICLES WERE BUILT INCORRECTLY, THAT THE FUEL COMPOSITION SENSOR MAY BE MOUNTED BELOW THE FRAME, EXPOSING THE SENSOR AND FUEL LINES TO ROAD DEBRIS, WHICH MAY RESULT IN THE FUEL LINE EMITTING FUEL ODOR, WEEPING, OR LEAKING. IN ADDITION, THE VEHICLE MAY EXPERIENCE ENGINE STUMBLE, LOSS OF POWER AND STALL WHILE DRIVING. IT DID NOT PROVIDE A PICTURE OF THE FUEL COMPOSITION SENSOR, NOR DID IT PROVIDE INFORMATION AS TO WHERE IT IS LOCATED. I WAS TOLD BY THE CUSTOMER ASSISTANCE CENTER THIS WAS INTENTIONAL. I AM NOW FEARFUL EVERY TIME I DRIVE THE CAR, BUT THIS IS MY ONLY MEANS OF TRANSPORTATION. I AM HIGHLY CONCERNED REGARDING NOT ONLY THE FAILURE OF THE FUEL COMPOSITION SENSOR AND FUEL LINES, BUT ROAD DEBRIS, OR AN ACCIDENT MAY PUNCTURE THE FUEL COMPOSITION SENSOR AND/OR FUEL LINES, CAUSING A POSSIBLE FUEL LEAK AND POTENTIAL FIRE. ADD IN THE CONCERN THAT THE VEHICLE MAY UNEXPECTEDLY LOSE POWER AND/OR STALL, (MY VEHICLE LOST POWER ON 12-13-13). I DO NOT UNDERSTAND WHY AN ISSUE THIS DANGEROUS DID NOT RESULT IN GMC INITIATING A RECALL OR FIELD INSPECTION OF SOME SORT TO INSPECT ALL VEHICLES AT NO COST TO THE OWNERS AND MAKE ANY NECESSARY REPAIRS IN ORDER TO ELIMINATE ANY RISK OF ACCIDENT OR INJURIES TO THE PUBLIC. I HAVE BEEN ADVISED BY THE CUSTOMER ASSISTANCE CENTER THAT IF I BRING MY VEHICLE TO THE DEALER, THE SERVICE DEPARTMENT NEEDS TO PERFORM A DIAGNOSIS. ONCE DETERMINED THAT THE CODES MATCH THE SPECIAL COVERAGE, THE DIAGNOSI

ON VARIOUS OCCASIONS WHEN SLOWING DOWN OR TURNING, THE ENGINE WILL DIE. FRONT END ACCIDENT GOING 55+ MPH ON A COUNTRY ROAD, HIT A VERY LARGE DIP, AIRBAGS DID NOT DEPLOY, SEAT BELTS DID LOCK UP.

THE WINDSHIELD WIPERS STOPPED WORKING WHILE I WAS DRIVING ON THE FREEWAY IN THE RAIN ON THE NIGHT OF 5/21/2017. I HAD TO PULL OVER TO WAIT FOR A BREAK IN THE WEATHER BECAUSE I HAD NO VISIBILITY. I WAITED FOR HOURS BEFORE IT WAS CLEAR ENOUGH TO SEE. I WAS TOLD BY THE MECHANIC THE TRANSMISSION IN THE WIPERS WENT OUT. THE DEALERSHIP TOLD ME THERE IS A RECALL FOR THIS ON THE MAKE MODEL AND YEAR OF MY VEHICLE BUT I HAVE TO FILE A REPORT TO GET ADDED TO THE RECALL BECAUSE MY VIN IS NOT CURRENTLY APART OF THE OPEN RECALL. I STILL DO NOT CURRENTLY HAVE OPERATIONAL WIPERS

VEHICLE WAS STARTED AFTER SITTING IN A PARKING LOT FOR 8 HOURS WHILE I WAS AT WORK. SEASON WAS WINTER. VEHICLE NOTED TO BE RUNNING ROUGH, BARELY DRIVEABLE, CHECK ENGINE LIGHT ON.

WHILE DRIVING 70 MPH ON AN INTERSTATE HIGHWAY IN THE RAIN THE WIPERS STOPPED WORKING. THE WIPER MOTOR WORKS BUT IT IS NO LONGER ATTACHED TO THE BLADES.

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN AT ABOUT 60 MPH, THE WIPERS STOPPED FUNCTIONING WITHOUT ANY WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE AND THE CONTACT REPAIRED THE WIPERS. THE REPAIR PERFORMED WAS UNKNOWN. THE DEALER WAS INFORMED ABOUT THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

WINDSHIELD WIPER ARE NOT WORKING, I WAS DRIVING HOME IN A STORM AND I COULD HAVE KILLED SOMEONE AND OR MYSELF. IT ALL HAPPENED WITH OUT WARNING. I HAD TO WAIT UNTIL THE STORM LET UP SOME AND DRIVE.

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. DURING A HEAVY STORM, THE WINDSHIELD WIPERS STOPPED WORKING WITHOUT WARNING. UPON INSPECTION, THE CONTACT NOTICED THAT THE BUSHING DETACHED FROM THE WIPER BLADE. THE DEALER DIAGNOSED THAT THE ENTIRE WIPER BLADE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000.

TIMING BELT STRETCHED AND JUMPED. CYLINDER HEAD BROKEN. TIMING BELT JUMPED WHILE DRIVING, BEGAN MAKING A VERY LOUD RATTLING NOISE.

I BOUGHT MY VEHICLE BRAND NEW AND HAVE RECORDS OF EVERY MAINTENANCE DONE IN A TIMELY MANNER. ON 03/31/2017, I DROVE 38 MILES TO A FURNITURE STORE WITH MY 11 MONTH OLD BABY AND WIFE. WHEN I RETURNED TO MY CAR, IT WOULD NOT START. WHEN I TURN THE CAR ON, IT CLICKS BUT NO POWER GOES TO THE ENGINE. THERE WAS NO ENGINE LIGHT ON AND NO INDICATION THAT SOMETHING WAS WRONG WITH THE VEHICLE. I ENDED UP TOWING IT TO A GMC DEALERSHIP. THEY DID INSPECTION AND ADVISED THE TIMING CHAIN BROKE AND HAD A CHAIN EFFECT BRAKING RODS IN THE ENGINE. THEY ALSO MENTIONED SOMETHING ABOUT THE ENGINE OIL BURNING. I WAS ADVISED BY THE GM DEALERS THAT THE WHOLE ENGINE WILL NEED TO BE REPLACED AND ADVISED MY WARRANTY EXPIRED ON 1/14/2017. I CONTACTED GM CUSTOMER SERVICE AND HAVE OPENED A CASE FILE BUT I AM NOT SURE IF THEY WILL DO ANYTHING TO ASSIST ME. I DID SOME RESEARCH ONLINE AND IT APPEARS MULTIPLE CUSTOMERS WHO HAVE OWNED GMC TERRAIN HAVE HAD SIMILAR ISSUES. IF THE TIMING CHAIN BROKE WHILE I WAS DRIVING, IT IS QUITE POSSIBLE THERE MIGHT HAVE BEEN A FATALITY AND I OR MY FAMILY MIGHT NOT BE ALIVE TODAY.

MY COMPLAINT IS IN REGARDS TO TIRES. SPECIFICALLY MICHELIN LATITUDE TOUR. MY TERRAIN IS 5 YEARS OLD WITH 27K MILES ON IT, NOT EXACTLY A LOT OF USE. HOWEVER I JUST FOUND OUT THAT THE TIRES ON THE VEHICLE, NOT THE ORIGINAL TIRES ARE FALLING APART. THE TREAD IS SEPARATING FROM THE TIRE BODY. AND THE TIRES ARE DRY ROTTED. IF YOU MEASURE THE TREAD DEPTH, THESE ARE ALMOST NEW TIRES. I AM AGHAST THAT AN EXPENSIVE TIRE LIKE THESE SHOULD JUST FALL APART. MICHELIN HAS GIVEN ME A RUN AROUND. THE TIRE TECH AT COSTCO TOLD ME THIS WAS A COMMON PROBLEM WITH THIS MODEL TIRE. HOW IN GOOD CONSCIENCE CAN A COMPANY LIKE MICHELIN CONTINUE TO SELL A DEFECTIVE DESIGN? CAN ANYTHING BE DONE TO MAKE THE PUBLIC SAFE?

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE OPERATED ABNORMALLY. THE DEALER DIAGNOSED THAT THE MALFUNCTION WAS DUE TO EXCESSIVE OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,649.

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING 55 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, THE VEHICLE WOULD OCCASIONALLY FAIL TO START WITH THE REMOTE STARTER. THE VEHICLE WAS TAKEN TO AN AUTO PART STORE AND DIFFERENT FAILURE CODES APPEARED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

WIPERS STOPPED WORKING ON ME TWICE AND BOTH TIMES I WAS DRIVING DURING HEAVY RAIN. ALTHOUGH I COULD NOT SEE, LUCKILY I WAS ABLE TO PULL OVER EACH TIMES THE OCCURRENCE HAPPENED. I WAS SO SCARED BECAUSE I WENT FROM VISIBILITY TO NON IN SECONDS AND TO PULL OVER IN AN AREA UNFAMILIAR TO ME THE FIRST TIME. I HAVE BEEN TO HENNESSY GMC SERVICE TWICE, AN ON BOTH OCCASIONS; I WAS TOLD ABOUT RECALL AND THAT PARTS HAS TO COME FROM CANADA SINCE CAR ORIGIN IS FROM CANADA. I ALSO WAS TOLD THE WIPERS ARE TEMPORARILY REPAIRED. NO WIPERS ARE NOT. THE FIRST TIME I DID NOT HAVE TO SIGN PAPERS BUT THE 2ND TIME I DID WHEN I WENT BACK TO THE DEALERSHIP BOTHIN ANGER AND NERVOUSNESS.

TIMING CHAIN JUMPING OFF OF SPROCKETS AND EATING AWAY AT THE CHAIN GUIDES AND TENSIONERS.

I HAVE A GMC 2012 SLT 1 WITH 2.4 CYLINDER CAR THAT I BOUGHT IN 2011. IT HAS 75K MILES NOW. RECENTLY GOT TO KNOW FROM MY DEALER THAT THERE IS A ISSUE WITH THE ENGINE OIL CONSUMPTION AND PISTON NEEDS TO BE REPLACED AND WAS REFERRED TO A SPECIAL COVERAGE INFORMATION FOR 2011 VEHICLE WITH SIMILAR ISSUE BUT NOT FOR A 2012 VEHICLE - HTTP://GM.OEMDTC.COM/3953/15285-EXCESSIVE-ENGINE-OIL-CONSUMPTION-2011-CHEVROLET-EQUINOX-GMC-TERRAIN IF MY 2012 CAR BOUGHT IN 2011 IS ALSO GIVING THE SAME PROBLEM AS CONFIRMED BY CERTIFIED GMC SERVICE DEALER, THEN WHY IS IT NOT COVERED UNDER GM'S SPECIAL COVERAGE. VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

EXCESSIVE OIL CONSUMPTION 3K MILES 2 QUARTERS OF OIL CONSUMPTION

EXCESSIVE ENGINE OIL CONSUMPTION 2 QUARTERS PER EVERY 3000 MILES. VEHICLE IS NOW 71K MILES I CHANGED THE OIL 3 WEEKS AGO AND IT WAS MISSING 2.5 QUARTERS OF OIL I HAVE DRIVEN THE CAR AROUND 800 MILES AFTER THE OIL CHANGE AND IS HALF WAY ON THE DEEP STICK AM AFRAID IF I KEEP DRIVING IT FOR 3 TO 4K MILES IT WILL BE VERY LOW ON OIL AGAIN AND I PURCHASED THIS CAR 7 MONTHS AGO FRO THE DEALERSHIP AND IT HAD 55K MILES AT THE TIME I ALWAYS NOTICED TO BE LOW OF MOTOR OIL AND I THOUGHT IT WAS NORMAL BUT IT'S GETTING WORSE BY THE TIME GOING BY. I THINK IS TOO SOON TO BE BURNING MOTOR OIL AT THOSE LOW MILES.

I HAVE HAD THIS CAR FOR LESS THAN A YEAR, BOUGHT FROM A DEALER, AND I HAVE CHECKED THE BACKGROUND TO WHICH THERE HAVE NOT BEEN ANY TYPE OF ACCIDENT OR DAMAGE FROM WHAT WAS PROVIDED TO ME. IT RANDOMLY STARTED SHAKING UNCONTROLLABLY AND SHUTTING OFF WHILE I WAS DRIVING. NOW MIND YOU, AS A PREGNANT WOMAN DRIVING ON THE HIGHWAY, THIS IS NOT SAFE. MY ENGINE LIGHT TURNED ON. THOUGH I COULD HAVE GOTTEN IN AN ACCIDENT, BY THE GRACE OF GOD PEOPLE MOVED OUT THE WAY AND ALLOWED ME TO GET OFF AND TO THE SIDE.

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE CONTACT ALSO STATED THAT WHILE AT A STOP THE ENGINE STALLED. THE FAILURE OCCURRED ON TWO DIFFERENT OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER BOTH THE TIMES WHERE IT WAS DIAGNOSED THAT THE ENTIRE ENGINE AND THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THAT ONLY THE ENGINE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,122.

THE VEHICLE HAS EXCESSIVE OIL CONSUMPTION. I HAVE TO ADD 3 QTS BETWEEN EVERY OIL CHANGE TO BRING IT BACK TO THE CORRECT LEVEL. I KNOW WHEN IT NEEDS THIS BECAUSE THE VALVE TRAIN GETS VERY LOUD AS IT IS STARVED FOR LUBRICATION. IT ALSO WILL HAVE IRREGULAR RPM LEVELS FROM TIME TO TIME AS WELL AS HARD STARTS. VEHICLE HAS 40K MILES ON IT. I HAVE BEEN HAVING TO DO THIS FOR THE LAST 10-12K MILES UNTIL I HEARD OF THIS BULLETIN. *TR

OIL CONSUMPTION ISSUE: I REALIZED ABOUT 3 MONTHS AGO THAT MY CAR ENGINE WOULD SHAKE A BIT ON START UP AND DURING IDLE. I TOOK IT INTO THE DEALERSHIP FOR A DIAGNOSTIC TEST AND WAS TOLD THAT THERE WAS VERY LITTLE OIL IN THE CAR AND THAT IT WAS BURNT. I WAS VERY SURPRISED BECAUSE I HAVE NEVER HAD AN ISSUE LIKE THIS BEFORE. SO WE GOT AN OIL CHANGE AND THAT WAS THAT. ENGINE STILL SHOOK ON IDLE AND DURING STARTUP. 5000 MILES LATER I REALIZE THAT IT IS TIME FOR AN OIL CHANGE AND CHECK THE DIP STICK AND FIND THAT NOTHING APPEARS ON IT, INDICATING THAT IT IS SHORT AT LEAST 1.25 QUARTS. I FILL IT UP WITH 0.5 QUARTS AND STILL NOTHING ON THE DIP STICK. I HAVE LOOKED ONLINE AND SEEN THAT MANY OTHERS HAVE HAD THIS ISSUE OF OIL CONSUMPTION WITH 2010-2013 TERRAINS AND THAT THERE IS A BULLETIN ON IT (BELOW): HTTP://GM.OEMDTC.COM/1893/EXCESSIVE-OIL-CONSUMPTION-2010-2013-BUICK-CHEVROLET-GMC#COMMENT-1224 I CALL THE DEALERSHIP AND THE GMC CUSTOMER SERVICE LINE, CHECK MY VIN AND THEY SAY THERE ARE NO RECALLS ON MY CAR. WHAT AM I TO DO? THIS IS AN ONGOING ISSUE THAT MANY OTHERS HAVE COMPLAINED ABOUT IN BULLETINS AND ON THE WEBSITE ABOVE. I FEEL THAT THIS ISSUE HAS DONE ITS DAMAGE ON THE ENGINE AND IS GOING TO COST ME THOUSANDS TO REPAIR. *TR

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE AIR CONDITIONING WAS NOT WORKING AND LEAKED INSIDE THE VEHICLE ON BOTH SIDES DURING THE SUMMER MONTHS. THE CONTACT ALSO STATED THAT THE HEATER DID NOT WORK IN THE WINTER. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO COULD NOT DETERMINE THE NATURE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.