2024 GMC Sierra 1500 complaints

The contact owns a 2024 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the instrument panel went dark, and the steering wheel became difficult to maneuver. The contact immediately drove to the dealer and the vehicle was diagnosed. The dealer retrieved a DTC code for power steering failure. Additionally, the contact was informed that the instrument panel needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer and the repairs were completed another time; however, the failure persisted. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 10,200.

The contact owns a 2024 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the transmission shuddered. The contact stated that the shuddering was severe, causing the transmission to seize. The vehicle was taken to the dealer where the failure was identified, and the contact was informed that the transmission fluid needed to be flushed and refilled. The transmission fluid was flushed and refilled; however, the failure reoccurred. The vehicle was taken back to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the contact stated that the vehicle remained at the dealer for three weeks and a loaner vehicle was provided; however, the vehicle experienced the same failure. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 4.

Called multiple dealerships and found out there is a known problem with the valve body for the transmission in these vehicles, which mine is currently being towed today to the dealer. This is what happened to me today, I was driving with my two children on the interstate and all of a sudden I had no drive nothing so the speed reduced quickly. Well behind me there was a 18 wheeler on my back and almost ran into me because I had no more drive on my pickup. Then when it was safe to pull to the side of the road found out there is no reverse either. Making it even more unsafe to drive these vehicles. If I need my reverse to back my vehicle out of on coming traffic’s I would not be able to do so. But this is the big kicker, this valve body for these vehicles are not being produced by gm. The multiple dealer ships that I called have said all the same thing, this is an extreme safety issue that should be recalled.

Stereo is stuck frozen, and random bursts of loud music

Exactly what was described in the N192220080 Recall on New Model 2019 Chevy Silverados in cold climates (Like Utah winters) so at 45,280 miles the oil line popped out just like the recall described There were no oil leaks or signs of oil loss in the driveway where the truck is parked. My [XXX] wife (The owner of this vehicle) was only 6 miles from our house on the way to a doctors appt when the “Oil Pressure Low Turn Vehicle Off” light came on. Luckily she wasn't on the freeway so was able to pull into a neighborhood where all of the oil shot out of the engine due to the oil cooler line detaching. Since the N192220080 excluded other trucks made in the same factory as the once recalled in Alaska & Canada, we received no warning of a potential issue like this existing for this model of Silverado. It is also concerning that a known faulty part in all New Model 2019 Silverado 1500s was only recalled in Alaska & Canada. But if we had purchased this truck and registered the vehicle in Alaska, it would have at that point qualified for the free recall replacement instead of the $1,600 bill we were blindsided with (Plus, if she was on the freeway and couldn't immediately pull over, we would have had a seized engine so the truck would have been nearly totaled) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The reverse lights and high-definition camera system are woefully insufficient for backing up this truck safely in the dark. I have experience several near-misses due to the poor nighttime performance of the video system and reverse lights. This has been ongoing since the vehicle was purchased new. It impacts both the video displayed in the main touchscreen and the video rear view mirror. Furthermore, the reverse lights are sealed LED units that are non-serviceable.

The Backup Camera is worthless. You cannot see at night to back up your vehicle. Only can see Dark and Red Spots. Impossible to see what is behind the vehicle.

I BOUGHT THIS 2024 GMC SIERRA NEW IN FEBRUARY OF 2024. I HAVE BEEN HAVING SEVERAL PROBLEMS. MAINLY THE BACK UP CAMERA WORKS INTERMITTENTLY. I HAVE HAD MY TRUCK INTO THE DEALER 5 TIMES FOR THE SAME PROBLEM. I HAVE CONTACTED GMC TO INITIATE A BUY BACK. I HAVE HAD THE ENTIRE INFOTAINMENT SYSTEM REPLACED AND AM STILL HAVING PROBLEMS. MY TRUCK GOES INTO THE DEALER, LUTHER BROOKDALE GMC, AGAIN 0CTOBER 17TH, 2024 FOR THE 6TH TIME. I HAVE BEEN DEALING WITH THIS PROBLEM FOR OVER EIGHT MONTHS I HAVE VIDEOS IF IT WOULD DO ANY GOOD.

10/9/24: All interior vehicle sounds (turn signals, hazard lights, parking warnings, collision warnings, etc.) along with the audio sound system, are audible in my vehicle via the vehicles’s audio system speakers. For reasons unknown and without warning, all interior vehicle sounds and the audio sound system cease to make audible sound; however, the infotainment display screen and the instrument cluster screen continue displaying normally and appear to function properly (system still accepts touch screen inputs and visibly displays volume knob input adjustments). So, in summary, a disconnect occurs between the infotainment system / vehicle audible warnings and the vehicle’s speakers, through which the sounds emitted. We purchased our 2024 GMC Sierra 1500 AT4 as a brand-new purchase on 9/30/24 and it is completely stock, with no post-purchase or aftermarket alterations having been made to the vehicle. This issue has occurred on two separate occasions since the purchase date, with the occurrences happening on 10/8/24, and once on 10/9/24. When this sound-disconnect issue occurs, it will last indefinitely until we remedy the issue. The only remedy for this issue that has worked thus far requires that we completely shut the vehicle down, wait a few minutes, and then restart the vehicle. In researching this issue, I have found multiple comments over various forums by various users who have reported dealing with this same issue.

Stereo volume went to max, startled me while driving through residential neighborhood. Then muted itself and wouldn’t work. Stereo reset itself and then played at normal volume but none of the controls worked until I restarted my truck. Bought it brand new last week

The contact owns a 2024 GMC Sierra 1500. The contact stated that while operating the vehicle, the automatic emergency braking system had malfunctioned and the vehicle did not stop when needed. The contact stated that while driving at a low rate of speed the collision avoidance system had activated, but the automatic emergency braking system did not activate, causing the vehicle to crash into the rear of a second vehicle. During the crash, no injuries were reported and no police report was taken. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 500.

Backup camera fails to perform in poor lighting. Camera images are distorted appearing as a mix of colors The lack of clarity, renders the rear view camera as worthless.

The DIC randomly displays “check trailer wiring” then says “brakes connected” over and over. When this happens the brakes on the trailer quit working, all lights continue to work all the time. It hasn’t been back to the dealer yet but I will take it when I can. Other vehicles have no issues with this trailers brakes when towing. I have replaced the trailer pig tail 7 pin plug, cleaned all connections etc. The only thing that works so far is to disconnect one of 4 electric brakes then the DIC is silent and 3 brakes function. I even replaced some magnets in the trailer brakes but they were working prior to the DIC message that began on my second towing trip. There is a technical bulletin for some GMC trucks but my model isn’t listed as one. I believe it to be the controller or software since nothing seems to work as far as the trailer is concerned. It isn’t my trailers issue…I know they are going to say it is.

The backup camera is useless at night. When backing up at night the camera is so dark you cannot see more than a foot or two behind you. If someone or something is behind you you will never see them before it’s too late. The camera is supposed to be a safety feature! I talked to the dealer service department about this and they said it’s a design flaw with GMC and nothing they could do. I Also looked online and see several people complaining about the same thing. This truck has as of today 268 miles on it. I called GMC help center and just got the runaround telling me I would have to go back to the dealer for them to fix the problem even after telling them several times that the dealer said nothing they could do it’s a design flaw with GMC. I believe GMC should be made to do a recall and fix this safety problem.

Backup lights are very dark making it very hard to see at night while reversing to the point where they are unsafe. Cannot see at all in rainy conditions.

At night, when put into reverse, the exterior reverse lights do not illuminate enough to safely use the rear view mirror or backup cameras to safely navigate in reverse. I have owned a new vehicle every other year for many years and I have never experienced this any any other vehicle. I am going to look at aftermarket lighting options to be used when in reverse. This is a very big miss and safety concern on any new vehicle now days, let alone on a $80,000 pickup truck.

To Whom It May Concern, This is a brand new 2024 GMC Sierra AT4 Diesel Truck with 4,000 miles. The first incident occurred when I was doing about 5 mph. The truck maintained its speed without my foot on the gas pedal and the cruise control was not on. Then when I tapped the gas pedal, everything return to normal. The second incident was about 2 weeks later in which the same thing happened. The third incident which was about one week later, I was doing about 5 mph and the truck accelerated on its own. I let the truck accelerate to approximately 28 mph. At that point I hit the brakes to stop the vechicle and pulled over. The truck was idling very high so I turned off the engine. All the ignition lighting remained on, but the truck would not restart. Even after removing the keys from the vehicle the ignition lighting remained on. At that point the truck had be towed back to the dealership which is Rainbow Buick, GMC in Covington, Louisiana. I've been told by the Rainbow Service Department that they do not know what's wrong with the truck. It's been sitting there for 10 days now was a dead battery. My salesman who I don't really believe, said he has the exact same truck and it happen to his tuck at 30,000 miles. I file a claim with GMC Customer Support but have yet to hear from them. I'm obviously very disappointed with my new truck, my salesperson, and service department. If there's anything you can do to help please let me know! Thank You, [XXX] Cell: [XXX] Email: [XXX] INFORMA

I was stopped at a light while I was in drive. While I was waiting for the light to change the truck shut off suddenly with no warning. The dash message said to restart truck. I had to put it back in park then hit the push button to restart truck. It started right away. The truck had enough fuel and no reason to shut off on its own. The truck has less than 1,200 miles when this occurred. The truck had a shudder when it downshifted prior to this happening and then shut off about a minute later. Some shuddering seems to be the way the truck downshifts. This is dangerous if you have to just slow down and takeoff again and then it shuts off on it’s own. This can cause a crash.

Extremely poor rear camera quality at night. Common complaint on GMC and Chevy 2023/2024 models. Unsafe to reverse at night due to poor camera image quality. Cadillac has already issued a recall on their units which are identical to the GMC and Chevy. Many posts on Facebook gmc at4 and Chevy zr2 owners groups about the safety issue

Multi-function tailgate lowers without warning. Issue has occurred four times over the past week. The first issue resulted in cosmetic damage to the upper part of the gate.

I was driving my vehicle, with my 9-year-old son in the back, when it seemed to completely lose power and shut down (while I was driving!). The power steering, brakes, and gas all gave out. I was able to steer myself toward the side of the road where I waited for a tow. The vehicle would not start, nor would it shift into neutral, which led to towing challenges. This is a 2024 vehicle that I've had for about eight months, and it completely gave out while I was driving with a child in the back, which is a significant safety concern. Nobody at the dealership or GMC is able to offer anything with respect to information on how or why this happened and what you are doing to resolve the issue. From what I see online, this is a known issue that GMC is likely to be sued for in the future.

The amber light for being to close to another vehicle in front of you does not come on in the dash in my case less than half a truck length ahead. It does not have any sensors on front or rear because Dealer said it was because of lack of chips. There must be someway to adjust this for further notification then a half a truck length.

The tailgate unlatched while driving. This caused the paint on the tailgate to rub off on the jack of the trailer that I was hauling. This could have caused items in the back of the pickup to fall out onto the road. There is a current recall for 2021-2023 GMC Sierra's with the same issue, but my 2024 GMC Sierra is not included in the recall. The vehicle is going to be inspected tomorrow by the a body shop. There were no lights or messages prior to the failure.

Component or system failure: Complete failure of the headlights and interior lighting, including the dashboard after post remote start - ignition on. Safety risk: Headlights and other interior lighting would not activate leaving the vehicle completely dark. The only remedy was to completely restart the vehicle. Reproduced?: No. The vehicle is brand new with less than 100 miles. Inspected?: No warning messages: there were unpresented in the DIC. However, the vehicle also would not shift from drive.

The infotainment systems audio while driving decreases so much that you have to increase the volume to hear it and then will randomly increase to the correct volume level without warning and then decrease again.

Purchased 2024 GMC Sierra 1500 Pro 2/28/2024 with 6 miles on it. Drove vehicle home (20 miles). Picked up and dropped off Grand Daughter from school. Proceeded to my Mom's house and took her for a ride then came home. Next afternoon went to take out garbage and noticed puddle by passenger rear tire. Got under truck and found shock to be completely wet. Called Dealer and made appointment to bring truck in next morning. Brought truck in next day and Dealer confirmed that shock was blown. Shock is not in stock but was ordered. Currently waiting for delivery to set up appointment to replace shock (Only the one that is blown of course). Truck now has 108 miles. 60 of those miles are driving from, back to and back home from the dealer. Now it sits with cardboard under it and once repaired, I have the bonus of scrubbing multiple oil slicks off of my driveway. Glad I wasn't towing or carrying a payload...

UNKOWN. It came like that. I took the truck to the dealership to be inspected and I was told that it was a manufacturing problem.

The contact owns a 2024 GMC Sierra 1500. The contact stated while reversing in a rural area, the back-over prevention camera failed to display an image. The vehicle was taken to the local dealer who stated the vehicle was operating as designed. The vehicle was not repaired. The contact independently added lights to the rear of the vehicle however, the failure persisted. The contact referenced NHTSA Campaign Number: 22V709000 (Back Over Prevention) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure and explained that the supplier was changed in 2023 and the camera was operating as designed. The failure mileage was approximately 12,000.

The driver's side floor mat will not stay in place because the device that is supposed to hold it in place is broken. The floor mat is now able to move forward and interfere with the function of the brake and/or accelerator. Both the dealership (Castle Rock GMC, Colorado) and GMC Customer Care (Case #: 91-11325687695) have ignored all requests to address this and other issues. I have also written letters to GMC Corporate and the Castle Rock GMC General Manager, both of which were also ignored.