Page 6 of 8 · complaints 251–300 of 394

2003 GMC Envoy complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Air BagsCrash1 injured
Filed Aug 20, 200765,000 milesMS

TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH, ROLLED OVER FIVE TIMES, AND LANDED ON THE FRONT END. THE VEHICLE THEN CONTINUED TO ROLL OVER A FEW MORE TIMES. THE VEHICLE HAS A TOTAL OF FIVE AIR BAGS AND NONE OF THEM DEPLOYED. THE VEHICLE WAS DESTROYED. THE ROOF, REAR, SIDES, AND FRONT OF THE VEHICLE WERE CRUSHED COMPLETELY. HE NOTIFIED THE MANUFACTURER AND HAS YET TO HEAR A RESPONSE. HE STATED THAT THE LIGAMENTS IN HIS SHOULDER AND NECK ARE TORN AND HE SUSTAINED MUSCLE DAMAGE IN HIS BACK. THE CONTACT IS TAKING A NUMBER OF MEDICATIONS DUE TO THE CRASH. THE POLICE AND MEDIVAC UNIT ARRIVED AT THE SCENE AND A POLICE REPORT WAS FILED. THE SPEED WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 65,000.

Fuel System, Gasoline › Storage
Filed Jul 26, 200778,000 milesIN

I OWN A 2003 GMC ENVOY. I AM THE ORIGINAL OWNER. THE SERVICE ENGINE LIGHT CAME ON SO WE VISITED THE LOCAL DEALERSHIP TO FIND OUT WHAT WAS WRONG. UPON TESTING THE VEHICLE THERE WAS A CRACK FOUND AT THE STEM OF THE FUEL TANK. IT HAD BEEN LEAKING FUEL AND LOOSING PRESSURE CAUSING THE LIGHT TO ILLUMINATE. THE REPAIR BILL IS AROUND $1400 FOR A SAFETY HAZARD THAT WAS NO FAULT OF MINE. THE SERVICE MANAGER SAID THAT IT WAS A BAD DESIGN DUE TO EPA REGULATIONS ON VENTING THE CAP AND THAT HE HAD SEEN MANY OF THESE. I CONTACTED GM AND THEY WERE NOT WILLING TO HELP. THEY OFFERED A DISCOUNT ON A NEW OR USED CAR. THERE IS NO CURRENT RECALL BUT THE MORE I LOOK INTO THIS, THERE HAVE BEEN MANY ISSUES OF THIS HAPPENING. THIS PROBLEM COULD KILL MANY PEOPLE. *JB

Visibility › Glass, Side/Rear
Filed Jul 18, 200789,000 milesFL

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 65 MPH, THE REAR WINDOW GLASS FELL HALFWAY OFF THE VEHICLE. THE VEHICLE WAS PULLED OVER BEFORE THE GLASS FELL COMPLETELY OFF. THE ADHESIVE FOR THE REAR GLASS HAD BEEN FAILING WHERE THE GLASS AND HINGE MEET. THE CURRENT MILEAGE IS 90,000 AND FAILURE MILEAGE WAS 89,000. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and FittingsCrash
Filed Jul 16, 200741,000 milesKY

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE IDLING AT A TRAFFIC LIGHT, THE CONTACTS VEHICLE WAS REAR ENDED. THE DEALER STATED THAT THE GAS TANK WAS CRACKED ON THE VEHICLE. A GEICO REPRESENTATIVE ASSESSED THE DAMAGE AND STATED THAT THE CRACKED GAS TANK WAS THE RESULT OF SAFETY RECALL # 02V121000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS). THE REAR BUMPER AND HITCH WERE DAMAGED DUE TO THE CRASH. A POLICE REPORT WAS FILED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 42,000 AND FAILURE MILEAGE WAS 41,000. THE CONSUMER PROVIDED A POLICE REPORT AND PICTURES OF THE DAMAGED VEHICLE. UPDATED 11/08/07 *TR..UPDATED 02/20/15 *BF UPDATED 02/20/15*JB

Visibility › Windshield Wiper/Washer › Motor
Filed Jun 14, 200752,000 milesCT

I WAS DRIVING ON 6/13/07 & IT WAS RAINING I HAD THE WINDSHIELD WIPERS ON, AND WHEN IT STOPPED RAINING, APPROXIMATELY 45 MINUTES LATER, I TURNED OFF THE WIPERS. HOWEVER, THEY NEVER CUT OFF. I TRIED EVERYTHING TURNED THEM ON & OFF BUT THEY CONTINUED TO STAY ON. I TRIED TO FIND THE FUSES BUT COULDN'T. SO I WENT TO WILTON MOTORS NEARBY & THE SERVICE DESK PERSON CAME OUT AND TOOK OUT THE FUSE FOR ME. I MADE A APPOINTMENT FOR THE NEXT DAY 06/14/07. LATER, I LOOKED UP THE PROBLEM ON THE INTERNET & FOUND NHTSA RECALL 04V046000. ON THE WAY TO THE DEALER ON 6/14/07 I CALLED THE 800 NUMBER FOR GMC TO VERIFY THE RECALL. I WAS TOLD THAT THIS VEHICLE WASN'T A PART OF THAT RECALL. I TOLD THE REPRESENTATIVE THAT THIS VEHICLE HAD THE SAME PROBLEM AS STATED IN THE RECALL O & IT WAS THE SAME MODEL YEAR. I ASKED TO SPEAK TO A SUPERVISOR , WHO TOLD ME THE SAME THING EXCEPT THAT SHE WOULD CONTACT THE DEALER, AND THERE. IF THERE WAS WATER IN THE MODULE IT WOULD BE COVERED UNDER THE WARRANTY, WHEN I CALLED ABOUT THE SUV I WAS TOLD IT WOULD COST $320.00, BUT BECAUSE GMC DIDN'T HAVE IT ON A OPEN RECALL I WOULD HAVE TO PAY. THEY HAVE TO ORDER THE MODULE & IT MUST GO BACK THERE TOMORROW 06/15/07. I CALLED THE 800 # AGAIN & LEFT A VOICE MAIL MESSAGE EXPLAINING WHAT THE REPRESENTATIVE SAID. WOULD FILE A LAW SUIT IF THIS WAS NOT COVERED UNDER THE RECALL. *AK

Electrical System › Instrument Cluster/Panel
Filed Jun 13, 200745,000 milesFL

THE ENVOY SPEEDOMETER REGISTERS 18 MPH IN THE PARKED POSITION. IT WILL NOT RETURN TO 0. I HAVE 45,000 MILES ON THE CLE AND IT HAS BEEN REGULARLY SERVICED BY THE SAME DEALERSHIP. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 6, 2007OH

SMELLED FUEL FOR SEVERAL WEEKS. IT GRADUALLY GOT WORSE, FROM JUST SMELLING IT WHEN I WAS OUTSIDE THE VEHICLE TO SMELLING INSIDE. TOOK TO GM DEALERSHIP IN TOWN. THE DEALERSHIP REPLACED THE FUEL SENDING UNIT. IT HAD CORRODED TO THE POINT THAT WHEN FUEL WAS PUMPING IT PUMPED FUEL ONTO THE TOP OF THE TANK. $750.00 WAS THE BILL. *TR

Vehicle Speed Control
Filed Apr 7, 2007NY

SPEEDOMETER WAS NOT WORKING. TOOK 2003 GMC ENVOY TO DEALERSHIP 4 TIMES WHEN IT WAS UNDER WARRANTY AND TECHNICIAN SAID NOTHING WAS WRONG WITH SPEEDOMETER. HOWEVER, THE SPEEDOMETER STOPPED ON 50 MPH WHEN TRUCKWAS SITTING STILL, SOMETIMES HIGHER NUMBER. CALLED GMC REGARDING THE SPEEDOMETER, NO CALL BACK, AND THERE WAS NOTHING THEY COULD DO ABOUT. TRUCK IS CURRENT NOT UNDER WARRANTY. NOW HAVE TO PAY $800 OUT OF POCKET FOR REPAIRS. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Mar 27, 200762,000 milesCA

FUEL PUMP MODULE (FUEL SENDING UNIT) CORRODES AND LEAKS FUEL. AND GIVE FAULTY READING AT THE GAS READING GAUGE. NOT ABLE TO CHECK IF TANK IS EMPTY. *JB

Power Train › Automatic Transmission
Filed Mar 12, 2007NJ

2003 GMC ENVOY WITH A LIST OF PROBLEMS **NAR**CC THE CONSUMER BEGAN TO HEAR A KNOCKING AND PINGING IN THE ENGINE ON COLD STARTS AND FELT A HESITATION WHEN THE AUTOMATIC TRANSMISSION SHIFTED INTO GEAR. AFTER MANY COMPLAINTS, IT WAS FINALLY DISCOVERED THE ENGINE KNOCK WAS DUE TO SHORTER PISTONS IN THE RE-DESIGNED ENGINE AND THE HESITATION IN THE TRANSMISSION SHIFTING REQUIRED REPROGRAMMING. THE CONSUMER WAS TOLD HE WOULD HAVE TO LIVE WITH THE ENGINE KNOCK, BECAUSE IT COULD BE MORE TROUBLE TAKING THE ENGINE APART. ON A SEPARATE OCCASION, THE ENGINE STALLED DUE TO THE BATTERY DYING. FROM APRIL 2004 TO OCTOBER 2004 THE BATTERY FAILED SEVERAL TIMES AND HAD TO BE RE-CHARGED. DURING THAT SAME TIME THE ENGINE LIGHT ILLUMINATED AND EACH TIME IT HAPPENED, THE DEALER WOULD HAVE TO REPROGRAM THE ENGINE COMPUTER. THE RADIO WAS NOT FUNCTIONING PROPERLY WHICH PRIMARILY CONSISTED OF STATIC. THE DRIVER INFORMATION CENTER CONTROL KNOBS AS WELL AS THE RADIO KNOBS WORE OUT. THE FRONT CENTER CONSOLE WAS LOOSE. IT WAS DISCOVERED THAT THE ENGINE LIGHT WAS COMING ON BECAUSE THE THIRD STOP LIGHT THAT'S ON THE TOP OF THE LIFTGATE MALFUNCTIONED. THERE WAS A SHORT CIRCUIT IN THE STOP LIGHT. THE COOLING FAN BROKE, THE BRAKES AND THE LEFT FRONT HEAD LAMP HAD TO BE REPLACED. THE REAR TAIL LIGHTS, DIRECTIONAL AND SIGNAL LIGHTS HAVE BEEN REPLACED SEVERAL TIMES. THE LUG NUT BROKE WHILE A REPLACEMENT TIRE WAS BEING MOUNTED ON THE VEHICLE. THE FRONT STABILIZER LINKAGE WAS REPLACED. THE GAS TANK HAD TO BE REPLACE

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Jan 26, 200751,100 milesTX

A CRACKING HAS OCCURRED WHERE THE GASOLINE FILLER TUBE CONNECTS TO THE TANK. THAT CAUSED A VACUUM LEAK, WHICH CAUSED THE SERVICE ENGINE SOON LIGHT TO ILLUMINATE. DEALERSHIP HAS DIAGNOSED, AND CONFIRMED CRACKING AND ADVISED GASOLINE LEAKING COULD OCCUR AND RECOMMENDS REPLACING TANK. 1.VACUUM LEAK RENDERS GASOLINE TANK EMISSIONS SYSTEM INEFFICIENT. 2. IF GASOLINE LEAK OCCURS, IT IS THEN A FIRE HAZARD. THE DEALERSHIP COMMUNICATED TO US, HE HAS SEEN SIMILAR FAILURES IN THAT VEHICLE MODEL (GMC ENVOY). *NM

Electrical System › Instrument Cluster/Panel
Filed Jan 10, 200755,000 milesNJ

GMC ENVOY 55,000 MILES, SPEEDOMETER NO LONGER WORKS. ERRATIC BEHAVIOR, VARYING FROM REPORTING SPEED OF 30 MPH AT IDLE, TO 0 MPH ON THE HIGHWAY. *JB

Vehicle Speed Control
Filed Nov 13, 2006MS

DT*: THE CONTACT STATED THAT THE SPEEDOMETER STOPPED WORKING ON A CONSISTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE FAULTY SPEEDOMETER WAS CAUSED BY A MANUFACTURE DEFECT OF THE INSTRUMENT PANEL AND CLUSTER. THE SPEEDOMETER NEEDED TO BE REPLACED. THE MANUFACTURE WAS NOTIFIED. THE VEHICLE HAS NOT BEEN REPAIRED NOR REPLACED. THE CONTACT FOUND MANY COMPLAINTS (EXAMPLE: #10096707) CONCERNING THE ELECTRICAL SYSTEM.*AK

Power Train › Automatic Transmission
Filed Nov 6, 200682,000 milesMI

THE TRANSMISSION FAILED IN MY 2003 GMC ENVOY WITH 82,000 MILES. THE PROBLEM APPEARS TO THE SUNSHELL GEAR WHICH SEEMS TO BE A COMMON FAILURE WITH THIS TRANSMISSION. BECAUSE THE TRANSMISSION WAS DOWNSHIFTING HARD, I TOOK THE CAR TO A GMC DEALER LESS THAN 1000 MILES AGO TO HAVE THE TRANSMISSION LOOKED AT. I WAS TOLD MY THE DEALER THAT THERE WAS A PROBLEM BUT NOT TO WORRY ABOUT IT. NOW THE TRANSMISSION HAS NO REVERSE AND THE REPAIR ESTIMATE IS $1,800. *JB

Visibility › Windshield Wiper/Washer
Filed Sep 23, 2006NY

THERE IS A RECALL ON ERRATIC WIPER OPERATION IN MY 2003 GMC ENVOY. BUT BECAUSE MY VIN NUMBER WASN'T INCLUDED IN THE RECALL, THEY WILL NOT FIX IT. I HAVE TO PAY FOR IT, IF I WANT FIXED. SOMETIMES THE WIPERS DON'T SHUT OFF IF TOO MUCH MOISTURE GETS IN THE WIPER MODULE. SHOULD BE AN OPEN RECALL. *NM

Equipment › Appliance › Air Conditioner
Filed Sep 23, 2006NM

AIR CONDITIONING RUNS HOT- THERE IS A TECHNICAL SERVICE BULLETIN OUT FOR THIS BUT IT NEEDS TO BE AN OPEN RECALL TO BE FIXED--- NEEDS REFLASH FOR CONTROL HEAD-THAT'S WHAT MY MECHANIC SAID. *NM

Fuel System, Gasoline › Storage
Filed Sep 11, 2006IN

WHEN I FILL MY ENVOY WITH GAS, IT WILL NOT STOP WHEN IT IS FULL. THE GAS THEN SPILLS OVER ONTO THE SIDE OF THE SUV AND CAUSES ME TO CLEAN IT IMMEDIATELY AND SMELL LIKE GAS. I KNOW THAT IT IS THE SUV AND NOT THE PUMP BECAUSE IT DOESN'T HAPPEN WITH MY OTHER VEHICLE AT THE SAME PUMP. *JB

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 29, 200652,000 milesIN

A PLASTIC GAS TANK THAT WAS INSTALLED NEW ON MY 2003 GMC ENVOY CRACKED AND IS RELEASING FUEL FUMES. *NM

Fuel System, Gasoline › Storage
Filed Jul 11, 200680,000 milesAR

DT*: THE CONTACT STATED WHILE DRIVING 10 MPH THE VEHICLE STALLED AND WAS MANEUVERED OFF THE ROAD. WHEN THE VEHICLE WAS BEING PREPARED TO BE TOWED THE TOWMAN NOTICED GAS LEAKING. THE DEALER CONFIRMED THE LEAK AND DETERMINED THE TANK SHIFTED CAUSING THE GAS LINE TO CRACK. THE DEALER REPLACED THE ENTIRE GAS TANK WHICH CORRECTED THE PROBLEM.

Power Train › Automatic Transmission
Filed Jul 6, 200646,000 milesNJ

PARKED 2003 GMC ENVOY AT WORK. LEFT WORK, UNABLE TO START TRUCK. STARTER DID NOT ENGAGE. UNABLE TO MOVE TRANSMISSION FROM PARK TO NEUTRAL WITH KEY IN ON POSITION AND FOOT ON BRAKE. TRUCK IS STUCK IN PARK. *JB

Steering
Filed May 21, 200639,000 milesVA

MAKING A U TURN IN AN "03 GMC ENVOY. POWER STEERING WENT OUT AND ALMOST LOST CONTROL OF AUTOMOBILE. THE VEHICLE HAS ONLY 39,00 MILES ON IT. *JB

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed May 19, 200679,505 milesAL

DT*: THE CONTACT STATED WHILE PUMPING FUEL INTO THE TANK, GASOLINE WAS NOTICED DRIPPING UNDER THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THERE WAS A CRACK AT THE BASE OF THE FILLER PIPE AND THE TANK NEEDED TO BE REPLACED. *AK

Parking Brake
Filed Apr 4, 200635,546 milesMD

DT*: THE CONTACT STATED THE PARKING BRAKE IS INOPERABLE. THE VEHICLE HAS BEEN TO THE DEALERSHIP, BUT THERE IS NO REPAIR AVAILABLE.

Engine and Engine Cooling › Engine
Filed Mar 14, 200632,000 milesNV

DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE AT 5 MPH OR LESS THE ENGINE STALLS WITHOUT WARNING. THE DEALERSHIP WAS ALERTED. UPDATED 04/14/06. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash3 injured
Filed Feb 16, 200635,000 milesOH

1. NORMAL WINTER DRIVING IN NORTHEASTERN OHIO. 2. ANTI LOCK BRAKE SYSTEM FAILED TO OPERATE. THE RESULT WAS IMMEDIATE LOSS OF CONTROL OF THE VEHICLE, CAUSING IT TO SLIDE INTO ONCOMING TRAFFIC ON A RURAL COUNTRY ROAD WHERE IT WAS STRUCK BY AN ON COMING CAR. 3. THE CAR IS TOTALED AS ASSESSED BY THE INSURANCE COMPANY, NO REPAIRS MADE. *NM

Latches/Locks/Linkages › Doors › Latch
Filed Feb 13, 200652,139 milesFL

DT*: THE CONTACT STATED WHILE DRIVING 20 MPH THE DRIVER SIDE REAR DOOR FLEW OPEN AND WOULD NOT CLOSE. THE INDEPENDENT REPAIR SHOP DETERMINED THERE WAS CORROSION ON THE DOOR LATCH FROM ROAD SALT BUILD UP. THE DOOR LATCH WAS REPLACED. THE PASSENGER SIDE REAR DOOR REQUIRED MORE FORCE TO OPEN. THERE IS A NHTSA RECALL, # 05V494000, REGARDING THE DOOR LATCHES. THE VEHICLE HAD THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 3/3/2006 - *NM

Engine and Engine Cooling › Engine
Filed Jan 25, 200634,000 milesFL

VEHICLE OVERHEATING EVIDENT WHEN TRAVELING FOR LONG DISTANCES; WITH REPEATED CHECKING STARTING WITH THE DEALER, THEY WERE UNABLE TO CONFIRM DIAGNOSIS OF PROBLEM WHICH REPEATEDLY GOT WORSE AND AFTER CHECKING WITH A REPUTABLE REPAIR SHOP PROBLEM HAS TO DO WITH GASKET PROBLEM AND CYLINDER HEAD WARPING .*AK

Vehicle Speed Control
Filed Jan 24, 200653,000 milesLA

DT*: THE CONTACT STATED THE SPEEDOMETER STOPPED WORKING WITHOUT WARNING. THE DEALERSHIP DETERMINED THE SPEEDOMETER CLUSTER NEEDS TO BE REPLACED. UPON DRIVING OUT OF TOWN FOR A FEW HOURS THE SPEEDOMETER READ 120 MPH IN PARK. THE CONTACT TOOK THE VEHICLE TO THE ORIGINAL GMC DEALERSHIP AND SERVICE DEPARTMENT. THEY DETERMINED IT WAS THE CLUSTER THAT NEEDED TO BE REPLACED, AND THAT IT WOULD BE 6-8 WEEKS UNTIL THE PART WOULD BE AVAILABLE BECAUSE IT WAS ON BACK ORDER DUE TO THE HIGH VOLUME OF ENVOYS AND YUKONS THAT CLUSTERS NEEDED TO BE REPLACED. THE CONTACT FELT THAT IF A NUMBER OF GMC VEHICLES HAD FAULTY CLUSTERS THEN PERHAPS IT SHOULD BE RECALLED FOR AT LEAST FOR SUB STANDARD REASONS, IF NOT FOR SAFETY REASONS. *AK

Electrical System
Filed Jan 17, 2006800 milesCA

OCTOBER-03 TO MARCH-04, BETWEEN 800 AND 3000 MILEAGE: SEVERAL DUAL AUTOMATIC CLIMATE CONTROL SYSTEM PROBLEMS. TEMPERATURE WOULD RUN BERSERK (VERY HOT IN COLD WEATHER WHEN SET AT 55F, NO AC IN HOT WEATHER). THE RADIO WOULD LOOSE ITS PRESET STATIONS. DEALER COULD NOT IDENTIFY PROBLEM (NO CODE WAS SET) AND TOLD ME TO RETURN WHEN CONDITION REPEATS WITHOUT TURNING OFF THE ENGINE. HE FINALLY FOUND A CODE INDICATION COMMUNICATION INTERRUPTION AND LOW BATTERY VOLTAGE. NO ACTION WAS TAKEN. THE PROBLEM RESURFACED TEMPORARILY AGAIN IN SUMMER OF 2005. *NM

Engine and Engine Cooling › Engine
Filed Jan 17, 20068,202 milesCA

1) SEQUENCE OF EVENTS - NOTHING HAPPENS WHEN WE TRY TO START. -BATTERY VOLTAGE OK, AUTO-HEADLIGHTS ON, BRIGHT - INSTRUMENT PANEL COMPLETELY DEAD -2 HOURS LATER, INSTRUMENT ON THE MILES PER HOUR INSTRUMENT IS GOING WILD, BACK AND FORTH FINALLY SETS AT ZERO, NOW ENGINE WILL START. CHECK ENGINE LIGHT IS ON FOR THE FIRST TIME - RADIO LOOSES PRESET STATION MEMORY 2) IT STARTED ABOUT A WEEK; WE HAD PROBLEMS STARTING THE WARM ENGINE. 3) AUTOMATIC CLIMATE CONTROL IS WORKING SORT OF, SOMETIME NOT 4) THE CHECK OIL CAME ON, AT THAT TIME THERE WAS PLENTY 5) THE BACKUP MIRROR OPTION IS ALWAYS LOOSING THE INPUT 6) TRANSMISSION PROBLEM LIGHT WAS ON FOR A DAY SOME TIME AGO WHILE DRIVING IN SB AND IN 2 WD, CALLED YOUR SERVICE AND WAS TOLD TO IGNORE THE DEALER REPLACED THE IGNITION SWITCH, A SUPERFICIAL FIX AS IT TURNED OUT LATER WHEN THE IGNITION SWITCH WAS REPLACED AGAIN. THE CAUSE OF THE PROBLEM WAS NOT IDENTIFIED. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 17, 200618,707 milesCA

THE VEHICLE WAS IN SERVICE 3 TIMES WITHIN 14 DAYS, GM SAYS THE PROBLEM WAS THE IGNITION SWITCH, I SAY THE SOURCE OF THE PROBLEM HAS NOT BEEN FIXED. ENGINE STALLED 6 TIMES IN MOVING TRAFFIC, THE "ABS" WARNING LIGHT IS ON, SOME TIME THE "CHECK ENGINE SOON" LIGHT COMES ON. DEALER REPLACES THROTTLE BODY INJECTION ASSEMBLY. NEXT DAY THE VEHICLE STALLS AGAIN WITH SAME SYMPTOMS. DEALER REPLACED IGNITION SWITCH AGAIN. !4 HOURS LATER ENGINE STALLS IN MOVING TRAFFIC. DEALER INSTALLS EVENT RECORDING DEVICE, ENGINE STALLS AND IDENTIFIED LOW IGNITION VOLTAGE (6.7 VS 13.6 VDC). SOURCE OF PROBLEM COULD NOT BE IDENTIFIED, DEALER SAYS VEHICLE IS SAFE TO DRIVE. WE FILED A LEMON LAW CLAIM. *NM

Engine and Engine CoolingCrash
Filed Jan 12, 200627,200 milesCA

DT: THE CONTACT STATED WHILE DRIVING, THE REDUCE POWER ENGINE AND OIL PRESSURE LOW, CHECK ENGINE IGHTS ILLUMINATED. THE VEHICLE STOPPED, ALTHOUGH, THE ENGINEWAS STILL RUNNING. THE DEALERSHIP WAS UNABLE TO DIAGNOSE A PROBLEM, BUT REPLACED THE TANK GASKET, GAS PEDAL, AND COMPUTER CHIP. THIS CAUSED THE CONTACT TO REAR END ANOTHER VEHICLE. *AK

Power Train › Transfer Case (4-wheel Drive)
Filed Dec 25, 2005OH

I WAS MAKING A SLOW LEFT HAND TURN FROM A STOP SIGN AND MY 2003 GMC ENVOY DRIVE TRAIN HAD LOCKED UP CAUSING THE VEHICLE TO COME TO A DEAD STOP IN THE MIDDLE OF THE ROAD. WHEN THIS OCCURRED I NOTICED THE LIGHTS FLASHING FOR THE 4WD AND 4LO SWITCH EVEN THOUGH THE SWITCH HAD NOT BEEN TOUCHED. THE VEHICLE CORRECTED ITSELF AND 15 SEC LATER AS I WAS MAKING A LEFT TURN INTO MY DRIVEWAY THE VEHICLE DRIVE TRAIN LOCKED UP ONCE AGAIN. TO REMEDY THIS I PUT THE CAR IN PARK AND THERE WAS A LOUD CLUNK AND THE LIGHTS WENT OUT AND OPERATION WENT BACK TO NORMAL. *NM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Dec 22, 2005MA

CONSUMER COMPLAINT REGARDING SCRATCHES ON GLASS AND ROTORS CORRODED. *TS THE MIRRORS CONTINUOUSLY LOST THEIR MEMORY POSITION. *JB

Engine and Engine Cooling
Filed Nov 17, 200535,000 milesTX

CAR: GMC ENVOY 2003 WHEN DRIVING ON A HIGHWAY CHECK ENGINE LIGHT CAME ON. "REDUCED POWER" LIGHT CAME ON TOO. ENGINE RPMS DROPPED DOWN TO 1100. BARELY AVOIDED CRASH. *JB MADE IT TO THE PARKING LOT. RESTARTED ENGINE FEW TIMES SAME PROBLEM. EXECUTED "CLEAR CHANGE OIL LIGHT" PROCEDURE FEW TIMES. IT CLEARED "CHECK ENGINE" LIGHT AND EVERYTHING IS NORMAL NOW. THE VEHICLE IS EQUIPPED WITH "CHANGE OIL" TIMER AND LIGHT. IT APPEARS THAT WHEN TIMER EXPIRED THE COMPUTER RATHER THAN TURNING "CHANGE OIL" LIGHT ON ENABLES "CHECK ENGINE" LIGHT AND DRASTICALLY REDUCES ENGINE POWER. WHEN IT HAPPENS ON A HIGHWAY IT CAN EASILY LEAD TO A CRASH. I PLAN TO TAKE THE VEHICLE TO A DEALERSHIP IN TWO DAYS. THANK YOU.

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 13, 200523,450 milesCA

I AM THE OWNER OF A 2003 GMC ENVOY SLT, 2WD, AND I HAVE HAD MY VEHICLE INTO THE DEALERSHIP THREE TIMES FOR A PROBLEM WHICH I CONSIDER AN EXTREME SAFETY HAZARD. MY VEHICLE HAS NOW FAILED FOR A 4TH TIME AND THE DEALER REFUSES TO ADMIT THAT THEY CANNOT FIX THE PROBLEM. MY VEHICLE LOSES POWER AS I AM ACCELERATING ON TO HIGHWAYS AND I HAVE ALMOST BEEN HIT BY TRUCKS ON TWO SEPARATE OCCASIONS PULLING OUT ON TO A HIGHWAY AS I AM UNABLE TO GO OVER ABOUT 10 MPH AND HAVE TO PULL OFF THE ROADWAY. THE VEHICLE WAS IN FOR A THIRD TIME FOR THAT SAME PROBLEM BACK IN JANUARY. THE DEALER HAD IT FOR A WEEK AND PUT OVER 400 MILES ON MY VEHICLE TO FIND OUT WHAT WAS CAUSING THE PROBLEM. THE SAME PROBLEM IS HAPPENING AGAIN, 6 TIMES IN 3 DAYS, AND THE SERVICE MANAGER WILL NOT ADMIT ITS THE SAME PROBLEM SINCE SO MUCH TIME HAS ELAPSED. AFTER I LOSE POWER, MY "REDUCED ENGINE POWER" AND MY "SERVICE ENGINE SOON" LIGHTS COME ON. I MUST PULL OVER AND TURN MY ENGINE COMPLETELY OFF AND THEN BACK ON AGAIN. THE "REDUCED ENGINE POWER" LIGHT GOES OUT BUT THE "SERVICE ENGINE SOON" LIGHT REMAINS ON. THE FIRST TWO TIMES THE DEALER HAD THE VEHICLE I DO NOT BELIEVE THEY REPLACED ANY PARTS AS THEY FELT IT WAS A COMPUTER PROBLEM. THE THIRD TIME THEY HAD THE VEHICLE THEY DID REPLACE SOME PART, BUT IT WAS NEVER FULLY EXPLAINED TO ME WHAT THEY REPLACED. SINCE THIS IS A SAFETY HAZARD TO ME AND MY FAMILY, I FEEL THAT THIS PROBLEM SHOULD BE REPORTED TO YOU IN CASE I AM INVOLVED IN AN ACCIDENT AND INJURIES DO OCCUR, I WANT IT

Seat Belts › Rear/Other
Filed Oct 31, 2005FL

DT: THE CONTACT STATED WHEN HE TRIED TO PULL THE REAR CENTER SEAT BELT IT ONLY CAME OUT ABOUT THREE INCHES AND STOPPED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO BE REPAIRED. THEY REPLACED THE ENTIRE SEAT BELT ASSEMBLY. HE NOTICED THE PROBLEM A COUPLE OF WEEKS AGO WHEN HE WAS TRYING TO MOVE A CHILD SAFETY SEAT OVER. GM STATED THE WARRANTY DID NOT COVER SEAT BELTS AND THERE WAS NO RECALL, BUT THEY MAY REIMBURSE HIM FOR THE SEAT BELT. *AK UPDATED 11/29/2005 - THE CONSUMER HAD NEVER USED THE CENTER SEAT BELT BEFORE. *NM UPDATED 11/29/2005 - THE CONSUMER STILL HAS THE OLD SEAT BELT IN HIS POSSESSION. THE PART NUMBER IS 88950971. *NM

Structure › Body
Filed Oct 28, 200519,232 milesAK

ELECTRONIC PROBLEM WITH 4WD WAS SUPPOSEDLY CORRECTED IN 2004, TRANSFER CASE FOR 4WD WAS REPLACED IN APRIL 2005, AND 4WD FAILED AGAIN DURING FIRST DAY TRYING TO USE IT DURING ICY CONDITIONS AFTER IT WAS "REPAIRED" IN APRIL. HAD TO DRIVE ON DANGEROUS, SLICK ROADS WITHOUT 4WD FROM FAIRBANKS TO PALMER, AK. THIS IS A MAJOR SAFETY ISSUE IN ALASKA WHERE WINTER DRIVING CAN BE VERY HAZARDOUS WITHOUT 4WD. HAVE HAD IT INTO DEALER SEVERAL TIMES FOR LOUD SQUEAK UNDER VEHICLE WHEN MAKING TURNS OR GOING OVER BUMPS AT SLOW SPEEDS. NO CORRECTIVE ACTION BY DEALER. COULD NOT GET VEHICLE OUT OF "PARK". HAD TO HAVE IT TOWED TO DEALERSHIP. THEY DISCONNECTED SOMETHING AND TOLD ME TO BE CAREFUL BECAUSE WHATEVER THEY DID WOULD ALLOW THE VEHICLE TO BE PUT INTO "DRIVE" WITHOUT HAVING BRAKES ENGAGED! HAD TO DRIVE IT THIS WAY FOR SEVERAL WEEKS UNTIL THEY GOT REPLACEMENT PART. HAVE HAD OTHER PROBLEMS WITH CLIMATE CONTROL, WIND NOISE AROUND WINDOWS, AND MORE. NONE REPAIRED SATISFACTORILY. *NM

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 16, 200529,000 milesFL

THERE IS A FUELING PROBLEM WITH THE VEHICLE. THE PROBLEM IS INTERMITTENT BUT HAPPENS REGULARLY ENOUGH (30% TO 40% OF THE TIME) TO HAVE THE POTENTIAL TO BE A SAFETY HAZARD OR CAUSE SERIOUS PHYSICAL HAZARD TO THE OPERATOR. THE VEHICLE ON OCCASION WILL NOT ACCEPT GAS INTO THE FUEL TANK AND THEN WILL IMMEDIATELY CUT OFF THE FUEL SUPPLY AND THEN BACK UP AND SPLASH FUEL OUT ONTO THE OPERATOR WHILE ATTEMPTING TO FUEL THE VEHICLE. IT MAY TAKE NUMEROUS ATTEMPTS BEFORE THE TANK WILL ACCEPT THE FUEL, ALL THE WHILE SPLASHING FUEL OUT OF THE FILLER ON EACH ATTEMPT. ON OTHER OCCASIONS, THE TANK, AS IT APPROACHES FULL, WILL JUST SPLASH GAS OUT OF THE FUEL FILLER WITHOUT WARNING OR ANY INDICATION WITHOUT CUTTING OFF THE GAS PUMP FILL HOSE AS IT NORMALLY WOULD. THIS CONDITION CAN BE A SERIOUS PHYSICAL AND HEALTH HAZARD TO THE OPERATOR SINCE GAS GETS ON THE SKIN AND THE CLOTHS OF THE OPERATOR, CAUSING A BURNING SENSATION AND SUBJECTING THE OPERATOR TO OTHER SAFETY CONCERNS. THE FUEL SPILL CAN ALSO BE CONSIDERED AN ENVIRONMENTAL AND FIRE HAZARD. A NUMBER OF DIFFERENT GAS PUMPS AND GAS STATIONS HAVE BEEN TRIED WITH THE SAME RESULTS DURING FUELING. THIS WOULD RULE OUT A PROBLEM WITH ONE PUMP OR FILLING STATION CAUSING THE PROBLEM. THE PROBLEM HAS EVEN OCCURRED IN DIFFERENT CITIES. *JB

SteeringCrash1 injured
Filed Oct 12, 2005NJ

CONSUMER WAS NOT ABLE TO STEER VEHICLE PROPERLY. *TS THE CONSUMER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THE CONSUMER BELIEVED THERE WAS A PROBLEM WITH THE STEERING. *JB

Latches/Locks/Linkages › Hood › Latch
Filed Oct 11, 200528,000 milesNC

A PERSISTENT HIGH PITCHED RATTLE AT VARIOUS SPEEDS. ALMOST SOUNDS LIKE FRONT SUSPENSION PROBLEM. AFTER MONTHS OF SEARCHING BY ACCIDENT DISCOVERED IT WAS THE FRONT HOOD LATCH. GREASED IT AND PROBLEM HAS SUBSIDED. NEIGHBOR WITH 2003 CHEVROLET TRAIL BLAZER HAD THE SAME PROBLEM. *JB

Latches/Locks/Linkages › Doors › Latch
Filed Oct 7, 200535,783 milesLA

DT: CONTACT OWNS A 2003 GMC ENVOY. WHEN THE CAR SITS IN THE HEAT OR SUN THE CONTACT CANNOT OPEN THE REAR PASSENGER DOORS FROM THE OUTSIDE. VEHICLE HAS BEEN IN THE REPAIR SHOP TWICE FOR THIS SAME PROBLEM. VEHICLE WAS TAKEN TO DEALERSHIP AND THE PROBLEM HAS NOT BEEN CORRECTED.*AK

Steering › Hydraulic Power Assist System
Filed Oct 4, 2005LA

WE PAID 30.000 THIS GMC ENVOY BECAUSE WE WANTED A CAR THAT WOULD RUN AND THAT WE WOULD NOT HAVE TO SPEND A LOT OF MONEY ON TO BE REPAIRED. THE DEALER SAID WE SHOULD ONLY HAVE TO PAY FOR UPKEEP AND MINOR REPAIRS. THAT IS A JOKE IF YOU BUY A GMC (PART NUMBER 26089516). *NM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 9, 200520,000 milesMI

DT: AFTER THE OWNER PURCHASED THE VEHICLE THE BRAKES FELT BUMPY. THE OWNER REPLACED THE FRONT ROTORS AND PADS. THEN, THE BACK ROTORS AND PADS WERE REPLACED AS WELL. THE VEHICLE ONLY HAS 37,000 MILES ON IT. THE OWNER DESCRIBES THEM AS A GRABBING FEELING, THE VEHICLE PHYSICALLY MOVES WHEN THE BRAKES ARE APPLIED. WHEN THE BACK RIGHT ROTOR WAS INSPECTED THERE WERE GROOVES. THE PAD HAD EATEN INTO THE ROTOR ON THE REAR AND FRONT. ALL THE BRAKES RUSTED. *AK *JB

Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Aug 12, 200532,000 milesIN

2003 ENVOY SLE HATCH DOOR LIFT SYSTEM FAILED.*MR AS A RESULT THE HATCH WAS EXTREMELY HEAVY AND HARD TO OPEN. *NM

Exterior Lighting › Turn Signal
Filed Jul 8, 2005MI

RECALL 2003 GMC ENVOY POTENTIAL TAIL LAMP FAILURE.*MR THE CONSUMER STATED THIS IS A RECALL ISSUE AND SHE HAS BEEN WAITING SINCE FEBURARY TO HAVE THE PROBLEM REPAIRED. *JB

Service Brakes, Air › Disc › Rotor
Filed Jul 5, 200533,500 milesRI

THE ROTORS ON OUR 2003 GMC ENVOY COMPLETELY RUSTED OUT, TO THE EXTENT THAT THEY COULD NOT EVEN BE TURNED, 13 MONTHS AFTER PURCHASE. THERE WAS APPROXIMATELY 1/3 OF THE BRAKE PADS STILL UNUSED. WE HAD TO REPLACE ALL ROTORS AND PADS, AS THE ROTORS SCORED THE PADS.

Engine and Engine Cooling
Filed Jun 30, 2005AL

I OWN A 2003 ENVOY SLE. WE HAVE HAD REPEATED PROBLEMS WITH THIS VEHICLE VIBRATING AND MAKING ENGINE NOISE. I HAVE TAKEN THE VEHICLE TO TWO DIFFERENT SERVICE DEPARTMENTS (REPEATED TIMES). ONE FINALLY RECOGNIZED THAT THE NOISE EXISTED. AFTER THEY DROVE TWO OTHER ENVOYS THEY DETERMINED THAT THE NOISE WAS INHERENT TO THE VEHICLE. THE SOUND IS LIKE A BUBBLING METALLIC SOUND THAT CANNOT BE GOOD FOR THE VEHICLE. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE, I HAVE BEEN TOLD TO LIVE WITH IT.

Unknown or Other1 injured
Filed Jun 22, 2005NY

MY MOTHER PROCEEDED TO ENTER THE VEHICLE ON THE PASSENGER SIDE USING THE ASSISTANCE HANDLE IN 2003 GMC ENVOY. THE ASSISTANCE HANDLE BROKE OFF INJURING (SLIGHT LIGAMENT TEAR) TO MY MOTHER (76 YEARS OLD). SURGERY PROBABLE. TAKEN TO DEALER AND ASSISTANCE HANDLE REPLACED. CALLED [XXX] AT GM TO FILE COMPLAINT ON THURSDAY, JUNE 16, 2005--WAS TOLD THAT SOMEONE WOULD CONTACT ME REGARDING THIS COMPLAINT--HAVEN'T HEARD A THING. [XXX]NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Exterior Lighting
Filed May 12, 200543,663 milesNJ

CONSUMER STATES: HAVE A RECALL FOR TAIL LAMPS/STOP LAMPS BOTTOM LIGHTS , THEY WERE REPLACED, HOWEVER, THE TOP LAMPS ARE BAD ALSO. IT WAS INTERMITTENT SOMETIMES THE TOP LAMP WOULD WORK AND OTHER TIMES IT WOULD NOT. *NM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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