Page 5 of 8 · complaints 201–250 of 394

2003 GMC Envoy complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Tires
Filed Jun 26, 200994,000 milesNY

TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE VEHICLE HAS MICHELIN LTX M/S TIRES, SIZE P245/165/1R (NA). WHILE DRIVING 65 MPH, THE FRONT PASSENGER SIDE TREAD SEPARATED FROM THE TIRE. ONE HUNDRED MILES AFTER THE FIRST TIRE FAILURE, THE REAR DRIVER'S SIDE TREAD ALSO SEPARATED FROM THE TIRES. THE TIRES HAVE NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 94,000.

Electrical System › Instrument Cluster/Panel
Filed Jun 8, 2009TX

SPEEDOMETER IS WORKING ERRATICALLY ON MY 2003 GMC ENVOY. HAS BEEN FOR ALMOST A YR. THIS NEEDS TO BE CLASSIFIED AS A RECALL. I KNOW SEVERAL PEOPLE WITH THE SAME VEHICLE THAT ARE EXPERIENCING THIS VERY SAME PROBLEM. *TR

Electrical System
Filed Apr 12, 200967,000 milesGA

WITHIN THE LAST 4 OR 5 MONTHS, THE SPEEDOMETER ON OUR 2003 ENVOY WILL DISPLAY ERRATIC AND INCORRECT SPEEDS. WHEN THE VEHICLE IS FIRST STARTED UP THE SPEEDOMETER SEEMS TO REGISTER CORRECTLY. AFTER 20 MINUTES OR MORE THE NEEDLE WILL BEGIN TO STICK OR STUTTER. WITHIN 30 MINUTES THE SPEEDOMETER WILL REGISTER 90 MPH WITH AN ACTUAL ROAD SPEED OF 60 TO 65 MPH. TODAY IT EVENTUALLY PEGGED THE NEEDLE AT 120 MPH+. AT A COMPLETE STOP, WITH THE ENGINE OFF AND KEY OUT OF THE SWITCH, THE SPEEDOMETER REGISTERED 60 MPH. WE ARE MAKING CONTACT WITH OUR LOCAL GMC DEALER TO SEE WHAT REPAIRS WILL BE INVOLVED. BASED ON SEVERAL INTERNET FORUM SITES AND CHAT BOARDS, THIS IS NOT AN UNCOMMON PROBLEM. IT ALSO APPEARS THAT GM HAS NOT ISSUED A RECALL FOR THIS PROBLEM. THEY EVIDENTLY DO NOT SEE THIS AS A SAFETY PROBLEM OR POTENTIAL SAFETY PROBLEM. OUR ENVOY HAS LESS THAN 67,000 MILES ON THE ODOMETER. *TR

Fuel System, Gasoline
Filed Mar 21, 2009135,356 milesFL

2003 ENVOY SLT -135,000 MILES --SES LIGHT ON, LOCAL MECHANIC SAID SMALL EVAP CODE INDICATED INLET CHECKVALVE FRACTURE- THEY SAID GO TO GM DEALER FOR HELP WITH THIS,INFO PRINTOUT FROM LOCAL MECHANIC GIVEN TO ME- "ALL DATA MOTOR" SAID RECALL SPEC. COVERAGE FOR EXT. SIZE MODELS OF ENVOYS ETC. OFFERED BY GM FOR PERIOD OF 10 YRS OR 150,000 MILES.(ALSO 11/04 THEY DID WORK WARRANTY WORK ON CODE 440 AND REPLACED SEALS,TANK UNIT, I THINK THEY CAUSED THIS BECAUSE I WAS HAVING THE SES LIGHT ON&OFF YEARS AND JUST TOLD LOOSE GAS CAP- SO I BOUGHT A NEW ONE BUT NOW THIS! DEALER LOOKED AND SAID "NO" AFTER I WAS THERE FOR 5 HRS. SAID I COULD BUY A NEW GAS TANK @ $1200. I SAID I DIDN'T HAVE THE MONEY. TOLD I COULD CALL GM SO I DID. THOUGHT I WOULD GET "GOODWILL" HELP FOR SAME PROBLEM AS THEY PAID FOR THE EXTENDED MODELS. I TALKED TO TWO REPS .REP SAID MY VIN WAS LISTED IN THE COVERAGE RANGE OF #'S BUT NOT MY MODEL. BUT SHE PROCEEDED TO TAKE MY INFO IN ORDER TO GET ME SOME HELP..DEALER CALLED ME BACK 4 DAYS LATER IN A HURRY TO LOOK AT IT AGAIN WITH ANOTHER MECHANIC THAT APPARENTLY THEIR DISTRICT GM PERSON SAID TO DO. THE HOME OFFICE FOR THE GM SERVICE PERSON CALLED THEM WITH MY COMPLAINT. THEY STILL LOOKED AT IT AND SAW THE GAS LEAK AT THE ICV AND THEN STILL JUST TOLD ME "NO" THAT MY MODEL DIDN'T QUALIFY FOR HELP LIKE THE EXTENDED ENVOYS DID. I TOLD THEM IT APPEARED TO BE THE SAME ENGINEERING PROBLEM SO WHY WOULDN'T MY MODEL BE COVERED? MY SERVICE REP JUST SAID I WOULD HAVE TO BUY A TANK. I SAI

Tires
Filed Mar 11, 200972,482 milesMA

ON 6/3/2008, I PURCHASED 2 MICHELIN LTX M/S 245/65/17 TIRES FOR MY 2003 GMC ENVOY FROM, MILLENNIUM AUTOBODY & SERVICE INC., 1782 MAIN ST., BROCKTON, MA 02304. ON 10/22/2008 (AFTER ONLY 7969 MILES) THE TIRE BLEW OUT ON THE WAY TO FL- HAD IT BEEN REPLACED IN NY. THE TIRE WAS SHREDDED. ON 11/10/2008 (AFTER ONLY 9557 MILES ) THE 2ND TIRE WENT FLAT- I WAS ABLE TO PULL THE SUV OVER QUICKLY RECOGNIZING THE SAME SOUNDS AND VIBRATIONS FROM 1ST BLOW OUT. THIS TIRE WAS NOT SHREDDED. THERE WAS NO PUNCTURES/ CUTS TO THE TIRE. THE CLERK AT THE TIRE KINGDOM IN FL STATED THAT IT WAS A FAULTY TIRE VALVE STEM THAT HAD CAUSED THE TIRE TO FAIL. I CALLED HOME, AND MY FAMILY ADVISED ME THAT THERE HAD BEEN REPORTS OF BAD VALVE STEMS ON TRUCKS AND SUV'S. I CONTACTED THE LOCATION WHERE I PURCHASED THE TIRES TO REPORT THE TWO TIRES FAILING- THEY REQUESTED THAT I BRING THE TIRES BACK WHEN I CAME BACK TO MA. I DID NOT HAVE THE 1ST TIRE- BUT I DID GET AND STILL HAVE THE 2ND TIRE. MILLENNIUM AUTOBODY SAID THEY WERE GOING TO TALK TO TIRE REP AND GET BACK TO ME- BUT IT HAS BEEN SEVERAL WEEKS NOW AND STILL NO WORD. I WAS VERY FORTUNATE THAT NO ONE WAS INJURED DURING THESE 2 EVENTS- I FEAR THAT THERE ARE STILL FAULTY TIRE VALVES OUT THERE- THAT OTHER CONSUMERS MAY NOT BE AWARE OF THEM. *TR

Structure
Filed Feb 23, 200970,000 milesMI

6 YEARS AFTER NEW PURCHASE AND APPROXIMATELY 70,000 MILES, RUST BUBBLES STARTED APPEARING AROUND THE LOWER INSIDE EDGES OF ALL FIVE DOORS. NO ACTUAL RUST WAS VISIBLE UNTIL DEALER MANAGER PEALED A SMALL AREA OF BUBBLING PAINT OFF WITH A KNIFE AND EXPOSED THE RUST UNDERNEATH. GM WOULD NOT TAKE RESPONSIBILITY FOR THE PAINT DEFECT, HAD TO PAY OUT OF POCKET FOR DEALER TO SAND AND REPAINT. RUST PROTECTION WARRANTY WAS NOT HONORED BECAUSE NO RUST-THROUGH HAD OCCURRED YET. *TR

Air Bags › FrontalCrash
Filed Feb 17, 2009150,000 milesIL

ACCIDENT ON 2/17/2009 FRONT CRASH TO OTHER VEHICLE AND AIR BAG DID NOT DEPLOY HOOD DAMAGE, WINDSHIELD DAMAGE, ALL FRONT DAMAGE, DOORS COULD NOT OPEN RADIATOR DAMAGE, ENGINE DAMAGE. *TR

Electrical System
Filed Feb 10, 200940,600 milesID

MOTORS THAT RUN THE GUAGES IN MY 2003 GMC ENVOY HAVE FAILED. THESE CONTROL THE FUEL, AMP, TEMP GUAGES. THIS IS A KNOWN ISSUE FOR THE MOTORS AND OTHER GUAGE CLUSTERS THAT USE THEM IN OTHER GM VEHICLES ARE CURRENTLY RECALLED FOR THE SAME ISSUE. I HAVE NOT CORRECTED THE ISSUE AND STILL HAVE THE DEFECTIVE PARTS. *TR

Fuel System, Gasoline
Filed Feb 8, 200960,000 milesNC

HAD GAS POURING FROM 2003 GMC ENVOY. THE SENDING RETURN PART IS BAD, THE GMC DEALER SAID PART IS OVER $400 AND HAS TO BE ORDERED FROM CALIFORNIA, MY WARRANTY DOES NOT COVER IT AND FROM WHAT I HAVE READ ON HERE, IT HAS BEEN QUITE A FEW ENVOYS WITH THE SAME PROBLEM. MY ENVOY WAS ORIGINALLY A LEASE AND CAME FROM PA WHICH WE WERE NOT TOLD. WE WERE TOLD THE WARRANTY WE PURCHASED COVERED BUMPER TO BUMPER BUT DOES NOT, THE PART WILL BE 5 DAYS COMING AND MEANTIME, I HAVE NO CAR TO DRIVE UNTIL ?I GET IT BACK. I THINK SINCE THE GAS LEAKS SO MUCH, AND COULD HAVE CAUSED A FIRE OR AND AN EXPLOSION SOMETHING NEEDS TO BE DONE. THANK YOU FOR ANY INFORMATION YOU MAY BE ABLE TO OFFER. *TR

Fuel System, Gasoline
Filed Feb 7, 2009NC

WHEN DRIVING MY 2003 ENVOY IT SMELLED STRONGLY OF GAS AND UPON PARKING, IT WAS LEAKING GAS ALL OVER THE GROUND, I HAD IT TOWED AND THE SENDING UNIT WAS BAD, IF IT HAD SPARKED OR THERE HAD BEEN AN AEC, IT COULD HAVE CAUGHT FIRE AND THE COST IS $ 1000.00 AND I HAVE TO PAY OUT OF POCKET. THE FIRST EXTENDED SERVICE CORPORATION WILL NOT COVER IT, THE WARRANTY WAS FALSELY OFFERED TO ME BY THE SALES REP AT WAESTCOTT BUICK BURLINGTON NC AND WAS COSTLY AND WORTHLESS. THE ENVOY WAS A LEASE OUT OF PA, WHICH ALSO WAS NOT DISCLOSED TO US. THIS HAS BEEN A HUGE COST AND DISAPPOINTMENT. *TR

Electrical System
Filed Feb 2, 200960,000 milesMN

NOTICED PERIODIC INSTRUMENT CLUSTER FAILURE/ACCURACY PROBLEMS. SPEEDOMETER WILL SOMETIMES WORK OR WORK ERRATICALLY SO I HAVE NO IDEA HOW FAST I AM GOING. I RESEARCHED ON THE WEB AND FOUND THIS IS VERY TYPICAL FOR THIS MODEL. I CALLED MY DEALERSHIP AND WAS TOLD THAT THEY WILL ONLY REPAIR (NO COST) THE GMC PICKUPS AND NOT MY SUV MODEL EVEN THOUGH THEY HAVE SAME PROBLEM WITH THE SAME PART. THIS PRESENTS A VERY DANGEROUS CONDITION REGARDLESS OF WHAT VEHICLE THIS IS IN. WINTER DRIVING CONDITIONS IN MN REQUIRE DILIGENCE IN SPEED AND BRAKING, THIS IS A HUGE AND DANGEROUS PROBLEM FOR GMC AND THEY ARE JUST IGNORING CERTAIN MODELS FOR WARRANTY REPAIR AND FORCING THE CONSUMER TO SPEND $500.00 (EST.) TO FIX THERE PROBLEM! *TR

Electrical System
Filed Jan 26, 200979,000 milesID

TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT NOTICED THAT THE SPEEDOMETER IN HIS VEHICLE WOULD REGISTER HIGHER SPEEDS THAN WHAT WAS ACTUALLY BEING DRIVEN. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE SPEEDOMETER WENT ALL THE WAY PAST THE HIGHEST SPEED INDICATOR AFTER DRIVING FOR 30 MINUTES. WHEN THE CONTACT PARKED THE VEHICLE, THE SPEEDOMETER DISPLAYED 70 MPH. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 81,000 AND FAILURE MILEAGE WAS APPROXIMATELY 79,000.

Air Bags › Frontal › Sensor/Control Module
Filed Jan 21, 200978,000 milesFL

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHEN THE CONTACT TURNED THE IGNITION ON, THE DRIVER AND FRONT PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THERE WAS NO INJURIES. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR A DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE 78,000. UPDATED 3/5/09 *CN THERE WAS AN INTERNAL FAILURE OF THE AIR BAG MODULE. UPDATED 03/10/09. *JB

Steering
Filed Jan 19, 200980,000 milesOH

1/17/09 GMC ENVOY 2003 I MADE A SHARP U-TURN IN A SNOWY YARD WHILE VEHICLE WAS IN TRACTION ASSIST. THEN I PULLED INTO THE DRIVEWAY AND PARKED, TURNED OFF THE VEHICLE AND WENT IN THE HOUSE. I WAS IN THERE APPROXIMATELY 30 MINUTES THEN GOT BACK IN THE VEHICLE TO LEAVE AND THE POWER STEERING WAS GONE. EXCESSIVELY STIFF.I PULLED FORWARD GOT OUT, LOOKED AT THE GROUND AND THERE WAS A PUDDLE OF BLUISH LIQUID LOCATED NEAR WHERE THE LEFT FRONT SIDE OF THE VEHICLE WAS SITTING. *TR

Fuel System, Gasoline
Filed Dec 3, 2008AL

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT SMELLED A STRONG ODOR OF FUEL COMING FROM OUTSIDE OF THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE TECHNICIAN STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN AND CURRENT MILEAGE WAS 90,000.

Electrical System › Instrument Cluster/Panel
Filed Oct 17, 200853,028 milesIN

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEEDOMETER DISPLAYED INACCURATE READINGS. THERE WERE NO WARNINGS PRIOR TO THIS FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING, WHICH INDICATED THAT THE FAILURE WAS RELATED TO THE ODOMETER STICKING. THE DEALER RECOMMENDED THAT THE INSTRUMENT PANEL BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 53,028 AND CURRENT MILEAGE WAS 60,200. UPDATED 12/08/08. *LJ UPDATED 12/09/08.*JB

Engine and Engine Cooling › Cooling System
Filed Sep 16, 200842,000 milesVA

2003 GMC ENVOY SLE WITH 42,000 MILES. CHECK 4 WDRIVE LIGHT CAME ON THEN WENT BACK OFF. DEALER STATED THAT THE TCCM HAD TO BE REPROGRAMMED DUE TO A BULLETIN. IT COST ME OUT OF POCKET NO WARRANTIES COVER THIS. ALSO THE FAN CLUTCHES WENT OUT BUT WAS REPLACED BY EXTENDED WARRANTIES. I'M ALSO TOLD BY DEALER THAT THE STEERING LINKS ARE WORN & SHOULD BE REPLACED. THIS TOO IS AT MY COST. I HAVE ONLY HAD THIS CAR 1 YEAR. THESE HAPPENED WITH JUST A FEW WEEKS OF EACH OTHER. *TR

Electrical System
Filed Sep 7, 200847,962 milesFL

MALFUNCTIONING OF INSTRUMENT CLUSTER AS DESCRIBED BY THE DEALERSHIP. SPEEDOMETER DISPLAYS INACCURATE SPEED, OTHER READINGS ON PANEL FLIP-FLOP ALSO. ADVISED BY THE SERVICE ADVISOR THAT THIS WAS A NOTED DEFECT WITH GMC AND THEY HAD ALREADY STARTED REPAIRING LARGER GMC'S AND SHOULD GET AROUND TO MINE LATER IN 2008. YESTERDAY, GMC INFORMED ME OF A SPECIAL POLICY ISSUED FOR THE PROBLEM, BUT ONLY FOR SIERRAS AND YUKONS (7YRS 70,00 MILES). GMC TOLD ME THEY WERE NEVER NOTIFIED OF THE PROBLEM WITH THE ENVOY'S. I ONLY HAVE 56,000 MILES ON THIS CAR (FIRST OWNER). NOW THE A/C HAS GONE OF BY ITSELF TWICE THIS MONTH AND THE PRESET STATIONS HAVE VANISHED. *TR

Electrical System
Filed Aug 26, 200864,000 milesSD

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 30 MPH, THE SPEEDOMETER DISPLAYED INACCURATE READINGS. THE CONTACT COULD NOT DETERMINE HOW FAST HE WAS TRAVELING. ALL THE GAUGES ON THE INSTRUMENT PANEL WERE ALSO MALFUNCTIONING. THE FAILURES HAVE BEEN REPAIRED. THE CURRENT MILEAGE WAS 100,000 AND FAILURE MILEAGE WAS 64,000.

Exterior Lighting
Filed Aug 19, 2008127,000 milesAL

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING AT ANY SPEED, THE HEADLIGHTS ON THE VEHICLE WILL SUDDENLY SHUT OFF. THE HIGH BEAMS DO NOT FAIL WHEN THE HEADLIGHTS SHUT OFF. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE CURRENT MILEAGE WAS 129,087 AND FAILURE MILEAGE WAS 127,000.

Electrical System
Filed Jul 28, 2008100,000 milesCA

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING AT ANY SPEED, THE SPEEDOMETER WOULD CONSTANTLY MOVE UP AND DOWN AND DISPLAY INACCURATE SPEEDS. WHEN THE VEHICLE IS TURNED OFF, THE SPEEDOMETER WOULD STAY ANYWHERE BETWEEN 30-40 MPH. THE VEHICLE WAS PREVIOUSLY SERVICED BY THE DEALER, BUT IT HAS NOT RECENTLY BEEN DIAGNOSED. THE CURRENT MILEAGE WAS 173,607 AND FAILURE MILEAGE WAS 100,000.

Air Bags
Filed Jul 27, 200855,000 milesFL

2003 GMC ENVOY 55,000 MILES AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY. IS THIS COVERED UNDER A FEDERAL LAW REQUIRING AND EXTENDED WARRANTY? *TR

Service Brakes, Hydraulic
Filed Jul 18, 200850,000 milesPA

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 55 MPH, THE ANTILOCK BRAKING SYSTEM WARNING LIGHT CONTINUED TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR REGULAR MAINTENANCE AND AN OIL CHANGE. THE DEALER STATED THAT THE ROTORS ON THE VEHICLE WERE FAULTY AND THE FRONT WHEEL BEARING AND TIRES NEEDED TO BE REPLACED. THE DEALER INFORMED GENERAL MOTORS THAT THE FAILURE WAS A RESULT OF NORMAL WEAR AND TEAR. GENERAL MOTORS THEN STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 57,000. UPDATED 09/16/08. *LJ THE CONSUMER STATED THE VEHICLE WOULD VIBRATE. UPDATED 09/18/08. *JB

Fuel System, Gasoline
Filed Jul 5, 200845,860 milesAZ

I COULD SMELL A GASOLINE ODOR AROUND MY 2003 ENVOY (45,860 MILES). TOOK VEHICLE TO COULTER OF TEMPE (AN AUTHORIZED GM DEALER) AND WAS ADVISED OF A LEAK AT FUEL INLET TO TANK PIPE AREA. WAS TOLD GAS TANK WOULD NEED TO BE REPLACED. GM HAS HAD A SIMILAR PROBLEM WITH THE 2003 ENVOY XLS AND ISSUED A LETTER DATED JUNE 2007 COVERING THE ENTIRE AMOUNT OF REPLACING THESE FUEL TANKS FOR 10 YEARS OR 150,000 MILES. THIS COVERAGE SHOULD BE EXTENDED TO ALL 2003 ENVOYS AND A POSSIBLE RECALL ISSUED AS THIS LEAK AT THE FUEL FILLER NECK SEAM AT THE TANK IS NOT EASILY IDENTIFIED UNLESS VEHICLE IS HOISTED ON A LIFT. THEY DID OFFER US A DEAL WHERE WE WERE CHARGED A WARRANTY DEDUCTIBLE OF $500, BUT I FEEL THIS REPAIR SHOULD HAVE BEEN COVERED IN ITS ENTIRETY. *TR

Electrical System
Filed Jun 26, 200865,551 milesNJ

SPEEDOMETER DOES NOT WORK ANYMORE. I CAN BE SITTING AT A STOP LIGHT AND THE SPEEDO WILL BE PEGGED AT 120MPH. OR WHEN DRIVING IT WONT MOVE AT ALL. SOMETIMES...I'LL START THE CAR, AND THE SPEED WILL BE SITTING AT 40 MPH. HAS BEEN HAPPENING OFF AND ON SINCE NOVEMBER 2007. THE DEALERSHIP & CUSTOMER ASSISTANCE (800-462-8782) WILL NOT HELP ME. THEY TELL ME I HAVE TO BUY A WHOLE NEW INSTRUMENT CLUSTER ($475+) TO RESOLVE MY PROBLEM. THIS IS A VERY COMMON ISSUE WITH THE FULL SIZE VEHICLES (2003 AND UP). GM HAS ISSUED SPECIAL COVERAGE ADJUSTMENT #07187 ( 9/28/2007) TO REPLACE , FREE OF CHARGE, THIS BAD CLUSTER BUT WON"T FIX THE SAME PROBLEM IN THEIR SMALLER SUV"S. *TR

Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Jun 10, 200848,000 milesPA

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHEN THE CONTACT OPENED THE REAR LIFTGATE, IT SLAMMED DOWN WITHOUT WARNING. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL TO WARN THE CONTACT THAT SERVICE WAS NEEDED. HE SCHEDULED AN APPOINTMENT WITH THE DEALER TO HAVE THE VEHICLE DIAGNOSED. THE FAILURE AND CURRENT MILEAGES WERE 48,000. UPDATED 07/07/08. *LJ THE LIFTGATE STRUT WAS FOUND TO BE LEAKING. UPDATED

Air BagsCrash
Filed May 21, 200882,000 milesGA

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 55 MPH, THE CONTACT MADE AN ABRUPT LEFT TURN AND HIS VEHICLE ROLLED OVER TWICE. DURING THE ROLLOVER, THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 82,000.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Mar 29, 200853,629 milesAL

ENGINE LIGHT CAME ON TO LET ME KNOW THAT I NEEDED TO GET THE VEHICLE TO THE REPAIR SHOP. I TOOK THE CAR IN AND THEY FOUND THAT THE GAS TANK HAD A CRACK AT THE TOP PORTION. THE GAS TANK WAS REPLACED. *TR

Power Train › Automatic Transmission
Filed Mar 14, 200859,000 milesNY

TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT SMELLED GASOLINE, BUT DID NOT PAY IT ANY ATTENTION INITIALLY. HIS SON ENTERED THE VEHICLE LATER AND ALSO SMELLED THE STRONG ODOR. THE FOLLOWING DAY THE CONTACT FILLED UP THE TANK WITH GASOLINE AND THE SMELL INTENSIFIED. WHEN HE ARRIVED HOME, HE NOTICED A FUEL LEAK BY THE REAR DRIVER SIDE WHEEL. A MECHANIC STATED THAT THE LEAK ORIGINATED FROM THE TOP OF THE FUEL TANK WHERE THE FUEL PUMP CONNECTS. THE CONTACT DROPPED THE VEHICLE OFF AT THE DEALER THE NEXT DAY AND THEY STATED THAT THE LEAK ORIGINATED FROM THE GAS TANK, AND IT NEEDED TO BE COMPLETELY REPLACED. THE VEHICLE IS STILL AT THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 59,000. UPDATED 04/16/08. *LJ THE TRANSMISSION WAS SLIPPING AND WOULD NOT ENGAGE IN 1ST GEAR. THE AIR CONDTION WAS BLOWING HOT AIR. THE IGNITION SWITHC SHORTED OUT.

Fuel System, Gasoline › Storage
Filed Mar 12, 200890,521 milesMO

THERE SEEMS TO BE AN OVERWHELMING AMOUNT OF ERROR CODE PO442 IN THE 2003 GMC ENVOY AND CHEVY TRAILBLAZERS. THIS CODE IS A FAULTY GAS TANK THAT OVER TIME DEVELOPS A SMALL LEAK. THE ONLY WAY TO FIX IT IS TO REPLACE THE TANK. THIS COST ANYWHERE BETWEEN $1000 - $1500 TO REPLACE. IF THERE IS A GAS LEAK THERE CAN BE A FIRE!!! *TR

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Feb 11, 200872,800 milesKY

WE SMELLED GAS FUMES AND WAS LOSING FUEL OUT OF THE TOP OF GAS TANK. THE FUEL TANK WAS REMOVED AND WE FOUND GAS STANDING ON TOP OF THE TANK. WE FOUND THE FUEL PUMP HAD RUSTED AND THE METAL LINES COMING OUT OF THE PUM WAS LEAKING. WE ORDER A NEW PUMP AND FILTER INSTALLED THEM AND PUT FUEL TANK BACK IN TRUCK. NOW IT IS OK NO FUMES OR LEAKS. *TR

Fuel System, Gasoline › Storage › Tank Assembly
Filed Feb 1, 200855,000 milesGA

TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING AT THE ENTRANCE TO THE FUEL TANK. PRIOR TO THE FAILURE, THE SERVICE ENGINE LIGHT CONTINUED TO ILLUMINATE ON THE INSTRUMENT PANEL. THE FUEL MILEAGE DECREASED DUE TO THE LEAK. THE DEALER REPLACED THE FUEL TANK AT THE COST OF $1,300. THE DEALER STATED THAT NO RECALLS WERE AVAILABLE FOR THIS DEFECT. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 62,000. UPDATED 02-19-08 *BF THE CONSUMER STATED THE TANK LEAK WAS DETECTED AND REPLACED BY A LOCAL DEALER @ RUSSEL'S AUTOMOTIVE. UPDATED 02/19/08 *TR

Suspension › Rear › Axle › Non-powered Axle Assembly
Filed Jan 24, 200877,088 milesGA

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED. THE VEHICLE EVENTUALLY STOPPED, BUT THERE WAS SLIPPAGE. THE REAR END AXLE BEARINGS AND OIL SEALS WERE NOT ON THE VEHICLE AND THE OIL SEALS LEAKED ON THE BRAKES. THE COST OF THE REPAIR WAS $755.45. THE CURRENT AND FAILURE MILEAGES WERE 77,088. UPDATED 03/04/08. *LJ

Fuel System, Gasoline › Storage › Auxillary Tank › Selector Devices
Filed Jan 22, 2008PA

GAS LEAK ON 2003 GMC ENVOY *CN

Air BagsCrash1 injured
Filed Jan 15, 200850,318 milesAR

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 55 MPH, THE CONTACT DRIVE INTO A DITCH. THERE WAS WHITE POWDER ON THE STEERING WHEEL; HOWEVER, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS WEARING A SEAT BELT, BUT SUSTAINED BACK INJURIES. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE VEHICLE HAS NOT BEEN INSPECTED. THE CURRENT AND FAILURE MILEAGES WERE 50,318.

Steering › Hydraulic Power Assist › Pump
Filed Dec 25, 200774,000 milesNY

MADE SHARP RIGHT TURN---LOST ALL POWER STEERING---CHECKED , BELT,FLUID--POWER STEERING DID NOT RETURN --CAR CAN NOT BE DRIVEN. *TR

Electrical System › Instrument Cluster/Panel
Filed Dec 19, 2007FL

SPEEDOMETER DOES NOT WORK ANYMORE. I CAN BE SITTING AT A STOP LIGHT AND THE SPEEDO WILL BE PEGGED AT 120MPH. OR WHEN IM DRIVING IT WONT MOVE AT ALL. SOMETIMES...I'LL START THE CAR, AND THE SPEED WILL BE SITTING AT 40 MPH. HAS BEEN HAPPENING FOR 3-4 MONTHS NOW. AND THE DEALERSHIP WILL NOT HELP ME. THEY TELL ME I HAVE TO BUY A WHOLE NEW INSTRUMENT CLUSTER ($475+) TO RESOLVE MY PROBLEM. THIS IS A VERY COMMON ISSUE WITH THESE VEHICLES. *TR

Engine and Engine Cooling › Engine
Filed Dec 13, 200755,000 milesMD

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 65 MPH, THE OIL WARNING INDICATOR LIGHT ILLUMINATED AND THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS STEERED TO THE SIDE OF THE ROAD AND TOWED. THE DEALER STATED THAT THE ENGINE LOCKED AND NEEDED TO BE REPLACED DUE TO AN OIL DRAIN PLUG THAT LOOSENED. THE CURRENT AND FAILURE MILEAGES WERE 55,000.

Electrical System › Instrument Cluster/Panel
Filed Dec 13, 2007CA

TACH GAUGE FOR SPEEDOMETER STARTED BE FAULTY. READ INACCURATE TO MY SPEED. *TR

Visibility › Power Window Devices and ControlsFire
Filed Nov 26, 2007IN

DRIVER'S DOOR PANEL NO LONGER WORKS, AND SMELLS LIKE AN ELECTRIC FIRE. CHECK/REPLACED FUSE = OK. ALL OTHER DOORS WORKS WITHOUT A PROBLEM, AND REMOTE OPENS OTHER THREE DOORS. DRIVER SIDE DOOR IS FAULTY, AND CAR SMELLS OF ELECTRICAL FIRE. *TR I REMOVED THE FUSE, TO BE SAFE FOR RIGHT NOW.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Nov 19, 200765,000 milesFL

2003 GMC ENVOY. FUEL LEAK. BEGAN SMELLING STRONG FUEL ODOR. PER SHOP, FUEL LEAK. RESULT: HAD TO REPLACE FUEL TANK / PUMP. OLD PART IS NOT AVAILABLE. *TR

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 16, 200747,489 milesVA

TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT HER VEHICLE FAILED INSPECTION BECAUSE THE FRONT AND REAR ROTORS WERE BADLY GLAZED AND SCORNED. THE MANUFACTURER STATED THAT HER VEHICLE DID NOT HAVE A RECALL ON IT FOR THE ABS. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 47,489 AND CURRENT MILEAGE WAS 52,240. *UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR

Fuel System, Gasoline
Filed Oct 24, 200765,417 milesPA

TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE WOULD START AFTER A FEW SECONDS. SHE ALSO NOTICED A GASEOUS ODOR AND A FUEL LEAK UNDERNEATH THE VEHICLE. THE MECHANIC STATED THAT A RUSTED FUEL MODULE CAUSED THE FAILURE AND HE REPLACED THE FUEL MODULE. THERE HAD BEEN NO OTHER OCCURRENCES. THE CURRENT AND FAILURE MILEAGES WERE 65,417.

Visibility › Rear Window Wiper/Washer › Motor
Filed Oct 15, 200775,000 milesMI

TL*CONTACT OWNS A 2003 GMC ENVOY. THERE WAS A RECALL ON THE WINDSHIELD WIPER MODULE. THERE WAS A POTENTIAL FOR WATER TO LEAK IN. WHEN THE VEHICLE HAD APPROXIMATELY 20,000 MILES, THE RECALL REPAIR WAS PERFORMED. AT 60,000 WHEN USING THE WINDSHIELD WIPER WASHER, IT CONTINUED TO ENGAGE UNTIL THE PUMP BURNED OUT. THE WINDSHIELD WIPER MODULE WAS DISCONNECTED. HE CALLED GM STATED AND TOLD THEM THAT WHEN THE RECALL WAS PERFORMED THE MECHANIC SEALED MOISTURE IN AND IT CORRODED. THE DEALER CONFIRMED THAT IT CORRODED AND NEEDED TO REPLACE THE WIPER MODULE. THE DEALER REFUSED TO REPAIR IT AGAIN AT NO COST TO THE OWNER. THE DEALER INFORMATION IS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 75,000. UPDATED 11/1/07 *TR

Engine and Engine Cooling
Filed Oct 11, 2007100,000 milesAL

2 COMPLAINTS NOTICED ENGINEE RUNNING HOT, ADDED FLUID TO RADIATOR, NEAR EMPTY. A COUPLE OF MONTHS LATER, SAME THING. 3 MONTHS LATER, DURING OIL CHANGE, MECHANIC INDICATED WHILE DOING CHECKS THAT THE RADIATOR FLUID WAS LOW. TOLD HIM THIS WAS THE THIRD TIME, HE ADDED FLUID, PRESSURE CHECKED RADIATOR - NO HOLES OR LEAKS. SEEMS TO BE EVAPORATING. AIR CONDITIONER BLOWING HOT AIR (EXCLUDING THE FACT THE PANEL WITH AC CONTROLS QUICK WORKING A LOOOONNG TIME AGO). TOOK IN TO DEALER FOR REPAIR. AFTER $600 AND ALL DAY VISIT WITH DEALER, THE PIECE BROKEN WAS THE SIZE OF A 2"-4" BLOCK OF PLASTIC. THIS LITTLE PIECE JUST QUICK WORKING, IT WAS REFERRED AS A CONTROL SWITCH OF SOME SORT UNDER THE DASH BOARD. SOUNDED KINDA HOKEY TO ME - I CAN IMAGINE A COMPRESSOR GOING OUT AND YOU DO NOT HAVE COLD AIR - THE NAME OF IT ESCAPES ME - BUT THE MECHANIC DID INDICATE THERE WAS SOME SORT OF TECHNICAL REPORT OUT THERE ON IT AS WELL. JUST FOUND OUT FROM HUSBAND THE NAME OF THE PIECE - THE ACTUATOR DOOR QUIT. *JB

Fuel System, Gasoline › Delivery
Filed Oct 4, 200744,300 milesNY

TL*THE CONTACT OWNS A 2003 GMC ENVOY. GASOLINE FUMES ENTERED THE PASSENGER COMPARTMENT OF THE VEHICLE. THE DEALER STATED THAT THE FUEL SENDING UNIT WAS CORRODED THE MODULE WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 44,300. UPDATED 01-15-08. *KB UPDATED 12/12/07*JB

Visibility › Power Window Devices and Controls
Filed Oct 2, 200753,000 milesAL

I OWN A 2003 GMC ENVOY AND 3 OF THE 4 POWER WINDOW MOTORS HAVE HAD TO BE REPLACED. THIS IS A VERY EXPENSIVE REPLACEMENT AT THE DEALERSHIP. ONE WAS REPLACED WHILE UNDER WARRANTY BUT THE OTHER 2 HAPPENED AFTER THE WARRANTY EXPIRED. EACH WINDOW COST WAS $580.00 FOR THE MOTOR AND LABOR. I THINK THAT THIS PART IS DEFECTIVE AND SHOULD BE INVESTIGATED. *TR

Visibility › Windshield Wiper/Washer › Motor
Filed Sep 7, 200775,000 milesMN

TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR WOULD NOT LATCH. THE LATCHES FOR BOTH DRIVER SIDE DOORS WERE PREVIOUSLY REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V494000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH) FOR THE ENVOY XL. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 102,000. UPDATED 01/11/08. *LJ THE FRONT DOOR LATCH ARE NOT STARTING TO FAIL. THE WINDSHIELD WIPER MOTOR FAILED. THE PINION SEAL WAS LEAKING AND THE TAILLIGHT CIRCUIT BOARD SHORTED OUT

Seat BeltsCrash1 injured
Filed Sep 6, 200729,000 milesNV

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 19 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. SHE STATED THAT THE DRIVER SIDE SEAT BELT DID NOT RESTRAIN HER DURING THE CRASH. THE DRIVER SUSTAINED A CONCUSSION, WHIPLASH, AND MULTIPLE CONTUSIONS. THE MANUFACTURER INSPECTED THE VEHICLE, BUT WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS DESTROYED. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 29,000.

Visibility › Rearview Mirrors/Devices › Exterior
Filed Aug 27, 200739,000 milesNC

2003 GMC ENVOY HAS CONTINUOUS MALFUNCTIONS IN THE OUTSIDE REAR VIEW MIRRORS. WHEN USING THE CURB ASSIST OPTION THE MIRRORS DO NOT RETURN TO THE ORIGINAL POSITION. WHEN OPTION IS TURNED OFF THE MIRRORS TURN UPWARD (TOWARD SKY) AFTER VEHICLE IS PUT INTO THE DRIVE POSITION. DEALER SAYS IT IS MY PROBLEM AND GMC SAID DO WHAT YOU HAVE TO DO WHEN I THREATENED TO CONTACT YOUR ORGANIZATION. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 GMC Envoy → · Every Envoy year → · How the figures are calculated →