2004 GMC Envoy Xuv

Routine

Owners filed 150 complaints about this vehicle with federal regulators, most often about the electrical system. No safety recall has been issued.

When it fails
020k40k60k90k120k200k

132 complaints record an odometer reading. Failures cluster around 75,00090,000 miles; the median is 62,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System39
010
Electrical System › Instrument Cluster/Panel30
000
Fuel System, Gasoline14
000
Fuel/Propulsion System8
000
Air Bags8
201
Latches/Locks/Linkages5
001
Vehicle Speed Control4
000
Engine4
000
Unknown or Other3
000
Structure › Body3
000

What owners reported

Newest filings
Exterior Lighting › Headlights
Filed Sep 18, 2017186,000 milesVA

TL* THE CONTACT OWNS A 2004 GMC ENCLAVE XUV. THE CONTACT STATED THAT WHILE DRIVING ABOUT 55 MPH, THE LOW BEAM LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED FOUR TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE DEALER WAS NOT CONTACTED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS ABOUT 186,000.

Electrical System
Filed Apr 27, 201787,000 milesWV

THE THIRD BRAKE LIGHT CONNECTIONS LOCATED IN THE REAR TAILGATE ARE SEVERELY CORRODED AND WILL NOT LIGHT UP WHEN BRAKING. THIS CONDITION DOES NOT ALLOW PASSING OF STATE INSPECTION. THE ENTIRE BRAKE LIGHT ASSEMBLY AND WIRE HARNESS MUST TO REPLACED TO PASS STATE VEHICLE INSPECTION. THIS CONDITION IS CONTINUOUS, WHEN PARKED, WHEN DRIVING (WE FOLLOWED IT AROUND THE BLOCK TO SEE IF IT JIGGLED ON), I HAVE NOTHING TO UPLOAD BECAUSE THE BRAKE LIGHT WILL NOT LIGHT UP.

Fuel/Propulsion System
Filed Feb 11, 2017159,000 milesAR

I WAS DOING A REAR BRAKE JOB AND SMELLED GASOLINE, SO I WENT UNDER THE VEHICLE AND OBSERVED THERE WAS A WET SPOT ON THE REAR OF THE FUEL TANK. UPON CLOSER EXAMINATION I FOUND THE INLET PART OF THE FUEL TANK WAS BROKEN AND ALLOWING FUEL TO EXIT THE TANK, CAN WE SAY FIRE RISK, SO I WENT ONLINE TO TRY TO PURCHASE A REPLACEMENT TANK AND I FOUND WHERE SEVERAL PEOPLE HAD HAD THIS SAMEPROBLEM, BUT NO RECALL IS IN PLACE ?????

Air Bags
Filed Nov 11, 2016CA

CAR WAS BOUGHT IN 2004. WAS TAKEN TO THE DEALER SEVERAL TIMES TO HAVE AIRBAG LIGHT FIX BUT IT WAS NEVER RESOLVED IT WAS SAID TO BE FINE. NO HAZARD. NEVER INVOLVED IN A CAR CRASH. CARS TURNS ON AND IT PROMPT YOU TO CHECK AIRBAGS. TODAY I WAS WATCHING THE NEWS AND SOMEONE MENTIONED THIS SITE. I WANTED TO SEE IT THERE HAS BEEN A RECALL

Fuel System, Gasoline
Filed Oct 27, 2016OH

VEHICLE HAS HAD STRONG ODOR OR RAW FUEL COMING FROM DRIVING SIDE WHEEL WELL. HAD MECHANIC CHECK THIS OUT AND I WAS TOLD THIS HAS A FUEL LEAK NEAR THE FUEL FILTER / FILLER NECK AND POSSIBLE GAS TANK ISSUE WHICH IS CLOSE TO THE EXHAUST PIPE. THIS IS A KNOWN ISSUE FROM GM OWNERS BUT RECALL HAS NOT BEEN ADVISED. INFORMED GM OF ISSUE ON 10/26 BUT THEY WILL NOT FIX. THIS WILL COST UPWARDS OF $1100-$1600 TO FIX. *TR

Structure › Body › Hatchback/Liftgate
Filed Mar 7, 2016CA

TL* THE CONTACT OWNS A 2004 GMC ENVOY XUV. WHILE ATTEMPTING TO UTILIZE THE LIFTGATE, IT FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Engine
Filed Aug 17, 2015111,848 milesCA

2004 ENVOY XUV, IMPECCABLY MAINTAINED, CAR WAS PARKED IN MY DRIVE WAY AND I STARTED IT TO GO TO THE STORE AND IT STARTED CHUGGING AND THEN ALMOST DIED, BUT THEN WENT BACK TO NORMAL BUT THE SERVICE ENGINE SOON AND REDUCED ENGINE POWER LIGHTS ILLUMINATED ON DASH.TURNED OFF ENGINE. RESTARTED, AND THE SERVICE ENGINE SOON LIGHT WAS STILL THERE SO MY HUSBAND HOOKED UP HIS CODE READER AND IT HAD THE CODE P1680 ( THROTTLE BODY POSTIONING CENSOR.) AND THIS ISN'T THE FIRST TIME IT'S DONE IT BUT THE ENGINE LIGHT HAS ALWAYS JUST FLASHED IT WOULD NEVER STAY ON SO WE COULD READ THE CODE. BUT IN ORDER TO FIX THIS YOU HAVE TO BUY A WHOLE NEW THROTTLE BODY HOUSING BECAUSE THE CENSOR IS BUILT INTO IT. AND IT ISN'T CHEAP. AT AUTOZONE IT IS $280.00. AND YOU HAVE TO ALSO BUY A GASKET FOR IT AND NEW INTAKE MANIFOLD GASKETS BECAUSE TO REMOVE THE THROTTLE BODY HOUSING WHICH IS CONNECTED TO THE MANIFOLD YOU HAVE YO REMOVE THE MANIFOLD ALSO. HOW IN THE WORLD DOES GM EXPECT US TO BE ABLE TO FIX THIS ISSUE IF IT'S ALWAYS SO MUCH MONEY FOR PARTS FOR THESE CARS. AND I ALSO HAVE ISSUES WITH MY BACK TAILGATE AND BOTH BIG WINDOW MOTORS. I HAVE REPLACED ONE BUT STILL SAVING UP TO REPLACE THE MIDDLE ONE AND I'VE ALSO HAD ISSUES WITH MY GAS TANK WHICH IS $677.00 OR MORE AT THE DEALERS FOR A NEW GAS TANK BECAUSE U CAN'T JUST FIX THE FILLER HOSE. SUCH FAILURES WILL EVENTUALLY KILL SOMEONE. SO I THINK GMC NEEDS TO TAKE A LONGER LOOK AT THESE GMC ENVOY XUVS AND GET SOME RECALLS OUT TO FIX THESE DANGEROUS PROBLEMS.

Fuel/Propulsion System
Filed Jul 13, 201567,245 milesPA

STARTED SMELLING GAS, STARTED DRIPPING FUEL. AFTER INVESTIGATING THE FUEL LINES COMING OUT OF THE FUEL PUMP WERE SEVERELY CORRODED AT THE TOP OF THE GAS TANK. DRIPPING GAS COULD HAVE CAUGHT FIRE. LEARNED THERE WAS A TSB ON THIS AND EXTENDED WARRENTY DUE TO CORROSION OF FUEL LINES. THE WARRENTY WAS FOR 10 YEARS OR 150K. THE VEHICLE IS NOW 11 YEARS OLD. I HAVE LIVED IN THE SAME HOUSE FOR EIGHT YEARS AND NEVER RECEIVED A RECALL OR TSB NOTICE FROM GMC. OVER 800$ FOR A NEW FUEL PUMP AND TO DROP GAS TANK FOR REPAIRS. WHILE THE VEHICLE IS A 2004 IT ONLY HAS 67K ON IT.

Fuel/Propulsion System
Filed Jun 15, 201590,000 milesMD

ABOUT 9-10 MONTHS AGO STARTED NOTICING A FUEL SMELL AROUND BACK OF TRUCK. REPLACED GAS CAP, BUT THE ODOR CONTINUED. INQUIRED AT LOCAL DEALER, BUT WAS TOLD THEY COULD NOT DETERMINE THE CAUSE. TRIED A LOCAL MECHANIC THAT I HAD USED BEFORE, BUT AT THAT TIME, THEY CLAIMED THEY FOUND NO CAUSE EITHER. ON MY THIRD TRIP TO LOCAL MECHANIC, WAS INFORMED THAT THERE IS A CRACK IN MY FILLER/GAS TANK CAUSING THE SMELL. FINALLY THEY FOUND THE CAUSE ONLY TO INFORM ME THAT NOW MY TRUCK IS BEYOND THE MILEAGE AND/OR DATE OF THE 'RECALL' THAT I WAS NEVER INFORMED ABOUT BY GMC ABOUT MY GAS TANK, AND IT WILL ONLY COST "ABOUT" $1200 TO REPLACE MY GAS TANK. I'VE RESIDED IN THE SAME HOME WELL LONGER THAN I'VE OWNED MY TRUCK, SO MY HOME ADDRESS, PHONE NUMBER AND EMAIL ARE ALL STILL THE SAME AS THEY WERE THEN, AND HAD NO NOTIFICATION THAT THEIR WAS ANY TYPE OF RECALL ON MY TRUCK. HAVE TRIED EMAILING AND SNAIL MAILING GMC ON MANY NUMEROUS OCCASIONS TO SEE IF I COULD GET ANY HELP WITH THE UNKNOWN OF RECALL, BUT HAVE YET TO RECEIVE ANY ANSWER WHAT'S SO EVER FROM THEM AT ALL. OBVIOUSLY, IF I HAD THE DISPOSABLE INCOME, I WOULD NOT BE PURSUING ANOTHER SOLUTION, BUT LIKE MANY, I CONTINUE TO LIVE PAYCHECK TO PAYCHECK AND MY TRUCK IS THE MAIN LIFELINE TO MAINTAIN WHAT LITTLE I CAN PROVIDE. IF YOU COULD PASS ALONG ANY INFORMATION ABOUT POSSIBLE RECALL ASSISTANCE I CAN RECEIVE, IT WOULD BE GREATLY APPRECIATED. THANK YOU *TR

Fuel/Propulsion System
Filed Jun 11, 2015116,000 milesNJ

TL* THE CONTACT OWNS A 2004 GMC ENVOY XUV. WHILE DRIVING, THE CONTACT SMELLED FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP WAS CORRODED AND THE ODOR WAS A RESULT OF A FUEL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

Air Bags
Filed Jun 2, 201538,000 milesIN

MY AIRBAG LIGHT REMAINS ON, INDICATING THAT THERE IS A PROBLEM. THE DEALER CLAIMS THAT THE BAG WILL EITHER NOT DEPLOY, OR SUDDENLY DEPLOY FOR NO REASON UNLESS I REPLACE IT. I WAS TOLD THIS WAS NOT PART OF THE RECALLS...BUT IT IS CLEARLY A SAFETY ISSUE. I DON'T FEEL THAT I SHOULD PAY FOR THE REPLACEMENT.

Fuel/Propulsion System
Filed May 21, 2015128,452 milesCA

AFTER REFUELING THE VEHICLE, A STRONG ODOR OF GASOLINE WAS PRESENT AND THE "SERVICE VEHICLE SOON" LIGHT WAS LIT. USING THE ON-STAR VEHICLE DIAGNOSTIC SERVICE, THE DIAGNOSTIC CODE INDICATED A FUEL SYSTEM LEAK OR LOOSE GAS CAP. HOWEVER, UPON INSPECTING THE VEHICLE IT WAS FOUND THAT THE FUEL TANK INLET CHECK VALVE, WHICH IS PART OF THE FUEL TANK, WAS FRACTURED AND LEAKING FUEL. IN CHECKING WITH GMC, THERE WAS AN EXISTING NHTSA ACTION NUMBER: PE07014 CONCERNING THIS DEFECT FOR MY MAKE/MODEL/YEAR VEHICLE. A GMC SPECIAL COVERAGE POLICY EXTENSION (07099A) WAS ALSO IN EFFECT SINCE 2007 FOR 10 YEARS OR 150,000 MILES TO EFFECTIVELY REPAIR THIS KNOWN FUEL TANK DEFECT. THIS REPAIR INVOLVES A COMPLETE REPLACEMENT OF THE FUEL TANK. HOWEVER, GMC REFUSED TO REPLACE THE FUEL TANK AND COVER THE COST OF REPAIR BECAUSE MY VIN NUMBER WAS NOT IN THE LISTED RANGE. IN TRYING TO REPAIR THE VEHICLE IT WAS FOUND THAT THESE FUEL TANKS ARE ON BACKORDER FROM GM AS I SUSPECT MANY GMC ENVOY OWNERS ARE NOW BECOMING AWARE OF THIS SERIOUS DEFECT AND WERE NOT INFORMED AT THE INITIAL RECALL BECAUSE LIKE MY VEHICLE, THEY WERE NOT ON THE VIN NUMBER COVERAGE LIST. OBVIOUSLY THE GM VIN NUMBER RANGE FOR THIS DEFECT IS INCORRECT AND SHOULD BE EXPANDED TO COVER ALL KNOWN 2002-2004 ENVOY, ENVOY XL AND ENVOY XUV MODEL VEHICLES. THE COST OF REPAIR WAS OVER $1400. GMC IS THE ONLY SOURCE FOR THIS FUEL TANK AS THERE ARE NO OTHER OEM VENDORS. THIS IS A DANGEROUS DEFECT OF WHICH I BELIEVE MANY GMC ENVOY OWNERS ARE NOT AWARE OF

Vehicle Speed Control
Filed May 21, 2015130,000 milesKY

WHILE GOING APPROXIMATELY 60 MPH THE LOW BEAM HEADLIGHTS JUST GO OUT WITH ONLY THE PARKING LIGHTS AND FOG LIGHTS WORKING. ALSO MOST OF THE GAUGES ON THE INSTRUMENT PANEL DO NOT WORK INCLUDING THE GAS GAUGE. AFTER SOME INTERNET RESEARCH MANY OTHERS ARE HAVING THESE SAME ISSUES.

Electrical System
Filed Jan 26, 201585,000 milesNJ

BOUGHT NEW. NOTHING BUT PROBLEMS WITH ELECTRICAL SYSTEM. MOST STARTED OUT OF WARRANTY. ENTIRE INSTRUMENT PANEL STOPPED WORKING, HAD TO REPLACE. RADIO SYSTEM COMES AND GOES, MOST OF THE TIME NOT WORKING. A/C HEATING BLOWER STOPPED WORKING. DIFFERENT COMPONENT LIKE WINDOW, WIPERS, DOOR LOCK JUST OPERATE ON THEY OWN THEN LOCK UP. ISSUES WITH IGNITION. CAN'T REMOVE THE KEY. NOW REAR WINDOW GOES DOWN ON ITS OWN. VEHICLE WON'T START, REAR TAIL GATE WON'T OPERATE. ONLY WAY TO START IS BY JUMPING BUT ONCE TURNED OFF THE BATTERY DRAINS SO CAN'T GO ANYWHERE BECAUSE YOU'RE U NEVER KNOW IF IT GOING TO START AGAIN. *TR

Electrical System
Filed Jan 19, 201560,000 milesDE

FIRST NOTICED REDUCED RADIO VOLUME AS IF SPEAKERS WERE NOT COMPLETELY CONNECTED. THEY RADIO WOULD WORK CORRECTLY FROM TIME TO TIME. SERVICE DEPT SAID IT WOULD HAVE TO REPLACE ENTIRE DASH SYSTEM. THEN NOTICED REAR DOOR/TAILGATE WOULD NOT OPEN AS A DOOR, NEXT THE TAILGATE STOPPED FUNCTIONING ALL TOGETHER; THIS MAKES THE REAR PART OF THE XUV USELESS AND DANGEROUS. DEALER STATED THAT IS ELECTRONIC AND THAT ALL TAILGATE/REAR DOOR HINGES RUSTED DUE TO WATER COMING IN WHERE REAR WINDOW IS/ ESTIMATE IS OVER $650.00 AND IT WOULD HAPPEN AGAIN!!! NEXT THE DRIVER'S DOOR WILL NOT UNLOCK EXCEPT BY MANUAL UNLOCKING FROM INSIDE AND SOMETIME THE KEY WILL NOT UNLOCK TO DRIVER'S DOOR. KEY FOB WILL NOT WORK ON DRIVER'S DOOR, TAILGATE/REAR DOOR; HOWEVER, KEY FOB WORKS ON PASSENGER DOORS. DEALER STATED THAT THE TAILGATE/REAR DOOR ISSUE HAS A HISTORY OF THIS HAPPENING SO WHY ISN'T THERE A RECALL???? WHEN WILL GMC MAKE THIS RIGHT??? *TR

Electrical System
Filed Jan 15, 2015168,440 milesAL

I WAS DRIVING DOWN THE ROAD FROM WORK ALL OF A SUDDEN MY RADIO STARTS GOING UP /DOWN BY ITSELF,THEN THE NEXT DAY MY WINDOWS MADE A CLICKING NOISE NOW THEY WANT LET UP/DOWN .ALSO THE BACK TAILGATE WAS WORKING UNTIL THIS HAPPEN MY WINDOW IN BACK WANT LET UP/DOWN NOR WILL THE SUNROOF CONTROLS WANT WORK.ALL THIS HAPPEN AT ONCE !!!!!! THE FUSES WAS CHECK NOTHING FOUND. *TR

Air Bags
Filed Oct 23, 201470,000 milesPA

I GOT A DEFECTED PASSENGER AIRBAG CODE FROM MECHANIC. I JUST WANT TO MAKE SURE THIS IS NOT AN ISSUE WITH THE RECALL ON AIRBAGS UP TO 2003 ON MY VEHICLE. THIS CODE COMES UP REGULARLY FOR MY VEHICLE. *TR

Engine
Filed Oct 7, 201480,000 milesKY

TL* THE CONTACT OWNS A 2004 GMC ENVOY XUV. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED SEVERAL TIMES AS THE LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED THE 02 SENSOR HOWEVER, THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO STALL WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

Fuel/Propulsion System
Filed Sep 17, 2014123,000 milesTN

TL* THE CONTACT OWNS A 2004 GMC ENVOY XUV. THE CONTACT STATED THAT THE FUEL WAS LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

Electrical System
Filed Aug 12, 201436,350 milesKY

BOUGHT NEW AND LOVED THE RIDE.LIST PRICE WAS OVER $42,000. WELL MAINTAINED. 1ST LOST SPEEDOMETER AND OTHER GAUGES. REPLACED INSTRUMENT CLUSTER. 40K MILES REPLACED BLOWER MOTOR. 60K MILES WINDOW BEHIND BACKSEAT JUST DROPPED. REPLACED REGULATOR (I THINK). 62K MILES CHECK ENGINE LIGHT - REPLACED FUEL CAP THEN TOOK TO DEALER - $600 REPLACED A OXYGEN SENSORS. CHECK ENGINE LIGHT CAME BACK ON A FEW DAYS LATER WITH SAME CODE. JUST DRIVING WITH IT NOW. 68K MILES - REPLACED POWER STEERING PUMP.89K MILES - DRIVER SIDE POWER WINDOW MODULE BURNT - REPLACED. 91K MILES - WHILE REPLACING DRIVER SIDE HEADLIGHT FOUND WIRE TO LIGHT WAS MELTED. 98K MILES REAR SPEAKERS QUITE WORKING. PROBABLY A COUPLE OF THINGS I HAVE FORGOTTEN. 8-12-14 IT HAS 99360 MILES ON IT AND STILL LOVE THE RIDE BUT HAVE LOST FAITH IN GM. I HAVE HAD 7 GM VEHICLES AND WILL HAVE NO MORE AFTER THIS ONE.SOME OF THESE ITEMS HAVE HAD A RECALL BUT NOT FOR THIS VEHICLE EVEN THOUGH THE SAME PARTS ARE IN THIS ONE AS THE RECALLED VEHICLES. *TR

20 of 150 complaints, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
200523000Routine
2004 — this page150010Routine
20032000Routine

Compare every Envoy Xuv year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.