2015 GMC Canyon complaints

WHILE MAKING A TURN, POWER STEERING WENT OUT, MESSAGE TO SERVICE SYSTEM DISPLAYED ON DASH. STOPPED CAR, STEERING RESET BUT WENT OUT A FEW MINUTES LATER. HAPPEND SEVERAL TIMES DURING THE DAY.

LOW SPEED BRAKING BECOMES DIFFICULT AS RESISTANCE IN THE PEDAL MAKES IT DIFFICULT TO STOP THE VEHICLE WHEN IN MOTION AT LOWER SPEEDS. THE VEHICLE ALSO LEAKS FLUID. DEALERSHIP INFORMS ME THE VACUUM PUMP HAS A LEAK WHICH MAY BE CAUSING THIS ISSUE AND THE LEAK. VEHICLE HAS BEEN LEAKING FLUID, AN OIL OR OIL LIKE SUBSTANCE FOR ABOUT 10 MONTHS.

I JUST PURCHASED A USED 2015 GMC CANYON. A DAY AFTER PURCHASING, ON STARTUP, THE DASH HAD A WARNING SAYING "SERVICE POWER STEERING, DRIVE WITH CARE." I COULD NOT DRIVE AT ALL. I COULDN'T TURN THE WHEEL TO LEAVE. AFTER A FEW MINUTES IT STARTED WORKING AGAIN. I FEEL LUCKY THAT THIS HAPPENED WHILE THE VEHICLE WAS STATIONARY, AND NOT AT HIGHWAY SPEED AS THIS COULD HAVE BEEN DEADLY.

THE POWER STEERING STOPPED WORKING WHILE DRIVING DOWN THE HIGHWAY. THE CHECK ENGINE LIGHT, STABILITY TRACK LIGHT AND THE TRACTION CONTROL LIGHT CAME ON. I WAS DRIVING STRAIGHT AT THE TIME AT 65 MPH. IT WAS ABLE 35 DEGREES OUTSIDE.

WHILE DRIVING THE ELECTRICAL POWER STEERING GOES OUT AND SO DOES 'STABILITRAK.' TURNING THE CAR OFF AND ON AGAIN WILL SOME TIMES RESET THE ELECTRICAL ISSUE AND POWER STEERING WILL WORK FINE, BUT THE ISSUE ALWAYS COMES BACK AND SOME TIMES NO MATTER HOW MANY TIMES YOU TURN THE CAR OFF AND BACK ON, THE POWER STEERING WILL NOT COME BACK ON. I HAVE PAID TO GET THIS FIXED AT MY LOCAL GMC DEALERSHIP, BUT THE SAME PROBLEM HAS PERSISTED AND THE DEALERSHIP IS TELLING ME TO PAY AGAIN FOR A FIX.

WHILE DRIVING VEHICLE ON JAN 31, 2020 THE POWER STEERING AND STABILITY CONTROL SHUT OFF WHILE TRAVELING AT 70MPH. THIS WAS EXTREMELY DANGEROUS. THIS IS THE SECOND TIME IN LESS THAN TWO WEEKS. I UNDERSTAND GNC DID A RECALL FOR THIS PROBLEM BUT DID NOT COVER MY VEHICLE

DRIVING AT 65MPH ON SUNDAY, 2/9/2020. LOSS OF POWER STEERING WHILE ON THE 5 FREEWAY. VERY SCARY! LUCKILY NOT MANY CARS AND HAD TO PULL OVER TO THE SIDE OF THE ROAD. WAITED A COUPLE OF MINUTES AND RESTARTED THE CAR AND WAS ABLE TO DRIVE ON THE FREEWAY AGAIN SINCE THERE WERE NO SIDE ROADS THAT WOULD TAKE ME TO MY DESTINATION. IT HAPPENED AGAIN WHEN I GOT HOME BUT LUCKILY I WAS OFF OF THE FREEWAY AT THE TIME. ON MONDAY, 2/10/2020 IT HAPPENED AGAIN BUT LUCKILY TRAFFIC WAS GOING LESS THAN 30 MPH AND I WAS ABLE TO SLOWLY PULL OFF OF THE 10WEST FREEWAY.

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH AND WHILE MAKING A RIGHT TURN, THE POWER STEERING FAULT MESSAGE DISPLAYED IN THE INSTRUMENT PANEL AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE HOWEVER, THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

I WAS PARKED. WHEN I STARTED THE TRUCK I PUT IT IN REVERSE. WHILE BACKING UP I APPLIED THE BRAKES. THE POWER FOR THE BRAKES WAS GONE. I HAD TO SLAM AS HARD AS I COULD TO STOP THE TRUCK. A VERY SCARY SITUATION. I HEARD THERE WAS A RECALL FOR THIS PROBLEM. I WENT TO THIS WEBSITE TO FIND OUT. IT STATES THERE ARE NO RECALLS ON THIS TRUCK. THIS IS A VERY DANGEROUS PROBLEM. IF GMC PUTS A PRODUCT OUT LIKE THIS THEY SHOULD FIX THE PROBLEM. I TOOK IT TO THE DEALER ALL HE SAID TO ME WAS IT DANGEROUS AND IT WOULD COST THIS MUCH TO CHECK IT OUT. NOTHING ABOUT IT WAS A RECALL OR NOT. PLEASE LET ME KNOW IF THIS IS ON THEM AS I STILL HAVE TO DRIVE THE TRUCK.

WHILE DRIVING ON THE HIGHWAY AT 65 MPH THE POWER STEERING AND STABILITY CONTROL WENT OUT. THIS RESULTED IN SIGNIFICANTLY REDUCED STEERING AND REDUCTION IN CONTROL OF THE VEHICLE. I WAS PASSING A TRACTOR TRAILER AT THE TIME IN A SLIGHT TURN IN THE ROAD. I CAME WITHIN INCHES OF HITTING THE TRACTOR TRAILER AND SIGNIFICANTLY INJURING MYSELF, MY CHILD AND DAMAGING THE VEHICLE. I WAS ABLE TO EVENTUALLY PULL OFF THE ROAD AND RESTART THE VEHICLE. THE PROBLEM CORRECTED ITSELF AFTER RESTART. I UNDERSTAND THIS IS A KNOWN ISSUE WITH THE 2015 GMC CANYON AND GMC ONLY DECIDED TO RECALL SOME OF THE VEHICLES. WHY WOULD THE NHTSA ALLOW THIS SERIOUS SAFETY ISSUE TO GO UNCORRECTED?

WHILE DRIVING POWER STEERING FAIL AND MESSAGE READING SERVICE POWER STEERING MESSAGE DISPLAYED ON DASHBOARD ALONG WITH SERVICE STABILATRAC AND MESSAGE ALONG WITH STABILATRAC AND TRACTION CONTROL LIGHTS ILLUMINATED, AT TIME OF ISSUE I WAS GOING AROUND A TURN IN WHICH I ALMOST CRASHED AS THE STEERING WHEEL AUTOMATICALLY WENT INTO THE STRAIGHT POSITION. THIS IS NOW HAPPENING MULTIPLE TIMES A DAY AND I HAVE TO PUT THE TRUCK IN NEUTRAL AND SHUT OFF AND RESTART IT IN WHICH SOMETIMES IT DOES NOT RESET. GM SAYS OTHER TRUCK WAS NOT INCLUDED IN THE PREVIOUS RECALL IN WHICH I AM NOW HAVING THE SAME EXACT ISSUES.

POWER STEERING STOPPED WORKING WHILE DRIVING. TRUCK WAS EXTREMELY DIFFICULT TO TURN AND DANGEROUS TO DRIVE. PROBLEM WAS TEMPORARILY RESOLVED BY TURNING OFF THE TRUCK AND RESTARTING IT. THE SYMPTOM IS EXACTLY THE SAME AS THOSE DESCRIBED IN RECALL NO. 16V054000, BUT I HAVE BEEN INFORMED THAT MY TRUCK IS NOT INCLUDED IN THE RECALL.

WHILE DRIVING SOME TIMES ON THE HIGHWAY AND SOMETIMES WHEN DRIVING SLOW IN THE CITY I LOST POWER STEERING ASSIST AND HAD TO SHIFT TO NEUTRAL AND TURN ENGINE OFF AND RESTART ENGINE AGAIN TO HAVE POWER STEERING WORKING AGAIN. HAVE BEEN HAPPENING INTERMITTENTLY.

HI. THIS IS MY SECOND FORMAL COMPLAINT REGARDING INTERMITTENT LOSS OF POWER STEERING, TRACTION CONTROL, AND STABILITY CONTROL ON MY 2015 GMC CANYON. THERE HAVE BEEN RECURRING TEMPORARY LOSSES OF THE AFOREMENTIONED VEHICLE CAPABILITIES WHILE THE VEHICLE IS IN MOTION, LEADING TO SEVERELY DEGRADED VEHICLE PERFORMANCE, HANDLING, AND TRACTION. IN EVERY CASE, WARNINGS LIGHTS HAVE DISPLAYED IMMEDIATELY BEFORE THE LOSS OF CONTROL. THESE LIGHTS HAVE ALSO 'TURNED-OFF' OR RESET WHEN THE VEHICLE WAS RESTARTED. I HAVE REPEATEDLY BROUGHT MY TRUCK INTO AUTHORIZED GMC SERVICE APPOINTMENTS SOON AFTER THE WARNING LIGHTS AND PERFORMANCE FAILURES, OR IN ONE INSTANCE AS THE WARNING LIGHT WAS ACTIVELY ILLUMINATED. EACH TIME, THE SERVICE DEPARTMENT WAS NOT ABLE TO RECREATE THE ISSUE OR PULL ANY RELEVANT SERVICE CODES RELATED TO THE PROBLEM. NEEDLESS TO SAY, I DO NOT BELIEVE THE ROOT CAUSE ISSUE HAS BEEN ADJUDICATED AND I THINK THIS REPRESENTS A CLEAR AND PRESENT DANGER TO DRIVERS OF THE 2015 GMC CANYON SUCH AS MYSELF. WHILE MY TRUCK WAS NOT PART OF THE PAST RECALL, THIS SEEMS STRONGLY RELATED TO THE PRIOR STEERING GEAR CONNECTOR RECALL.

I WAS TAKING OFF FROM A STOP SIGN AND TURNING RIGHT INTO TRAFFIC. ACCELERATION WAS MODERATE WHILE COMPLETING THE TURN WHERE I HAD TO REDUCE THE THROTTLE TO PREVENT THE TIRES FROM SPINNING. THE TRANSMISSION SHIFTED INTO TOO HIGH OF A GEAR AS A RESULT AND DID NOT DOWNSHIFT WHEN 50% PLUS THROTTLE POSITION WAS APPLIED. ENGINE HAD LACK OF POWER. I HAD TO STOMP IT TO THE FLOOR TO GET IT TO DOWNSHIFT. BY THIS TIME TRAFFIC WAS COMING UP ON ME FAST BECAUSE OF THE EXCESSIVE DELAY TRYING TO GET THE TRANSMISSION TO RESPOND. THE TRUCK HAS THE MOST CURRENT SOFTWARE UPDATES BASED ON WHAT THE DEALERSHIP TOLD ME.

OVER THE PAST THREE DAYS OUR GMC CANYON HAS UNEXPECTEDLY LOST POWER STEERING AS WE WERE DRIVING DOWN THE ROAD. WHEN THE POWER STEERING GOES OUT, THE ICONS FOR STABILITRACK AND TRACTION CONTROL ALSO POP UP ON THE INSTRUMENT PANEL. POWER STEERING IS ONLY RESTORED BY TURNING THE ENGINE OFF THEN BACK ON AGAIN. THIS ISSUE OCCURRED 3 TIMES WITHIN APPROXIMATELY 30 MINUTES TODAY AS WE WERE DRIVING BETWEEN 45 AND 60 MPH ON A TWO LANE RURAL HIGHWAY THAT WAS RECENTLY RESURFACED. THIS VEHICLE WAS NOT INCLUDED IN THE 2016 RECALL FOR A SIMILAR SOUNDING ISSUE.

MY SISTER WAS DRIVING THE TRUCK WHEN THE POWER STEERING QUIT WORKING WHILE VEHICLE WAS BEING DRIVEN AT HIGHWAY SPEED. THE STEERING STILL WORKED BUT WAS NO LONGER POWER ASSISTED. TURNING OFF THEN RESTARTING SEEMS TO HAVE RESOLVED THE PROBLEM FOR NOW.

THE POWER STEERING BECAME DISABLED WHILE DRIVING STRAIGHT AT HIGHWAY SPEED IN MY 2015 GMC CANYON AT 52K MILES. I WAS FORCED TO MAKE AN UNSAFE STOP ON THE SHOULDER AND IT TOOK SEVERAL RESTARTS TO GET THE STEERING TO ENABLE AGAIN. SINCE THIS HAPPENED THE FIRST TIME IT HAS STARTED OCCURRING INTERMITTENTLY WHILE DRIVING. THIS HAS MADE MY VEHICLE UNSAFE TO OPERATE FOR ME AND OTHER DRIVERS ON THE ROAD. GM CLAIMS THAT MY VEHICLE IS INELIGIBLE FOR THE PREVIOUS RECALL.

THIS IS THE SECOND TIME IN 5 MONTHS THAT MY STEERING WENT OUT ON MY 2015 GMC CANYON. THE FIRST TIME THE DEALERSHIP SAID IT WAS AN ELECTRONIC HARNESS ISSUE EVEN THOUGH THERE HAS BEEN MULTIPLE REPORTS OF STEERING ISSUES. THIS IS VERY SCARY WHEN THIS HAPPENS AND NEEDS TO BE RECALLED AS SOON AS POSSIBLE. I WAS DRIVING AND THEN ALL OF A SUDDEN STEERING SHUTS OFF AND THE STABILITY LIGHT COMES ON.

TWO TIMES IN TWO DAYS. LOSS OF COMPLETE STEERING. MY SON DRIVING STRAIGHT 45MPH ON PAVED ROAD. MESSAGE ON DASH BOARD READ 'LOSS OF POWER STEERING CONTROL' AND THE TRACTION CONTROL AND STABILITRAK LIGHTS ALSO CAME ON. COULD NOT EVEN TURN THE STEERING WHEEL. CAME TO A STOP ASAP. SHUT OFF TRUCK AND RESTARTED AND WAS NORMAL AGAIN. VERY SCARY!! SECOND TIME HE WAS DRIVING DOWN THE INTERSTATE AT ABOUT 73MPH AND SAME THING HAPPENED WITH OTHER VEHICLES NEAR. COULDN'T STEER. WAS ABLE TO KEEP TO THE RIGHT AND GET ONTO THE SHOULDER AND STOP. VERY VERY VERY SCARY!!!!!! SHUT TRUCK OFF AND TURNED AGAIN AND EVERYTHING WORKED AGAIN. TRUCK IS PARKED AND WON'T DRIVE NOW. DEALER SAID THIS TRUCK IS NOT PART OF THE RECALL EVEN THOUGH IT HAS THE SAME EXACT PROBLEMS. VERY MUCH A SAFETY ISSUE AND COULD HAVE DIED. GM MUST FIX THIS HORRIFIC SAFETY PROBLEM!!!!!!

WHILE DRIVING, POWER STEERING WAS DISABLED. LUCKILY NOT WHILE TURNING. STABILITRAC WAS WAS ENGAGED, BUT WAS FORCED TO DRIVE WITHOUT POWER STEERING FOR APPX. 30 MINUTES WITH A 3 MONTH OLD AND SPOUSE. ONCE HOME, TURNED VEHICLE OFF, THEN BACK ON TO MOVE IT APPX. 5-10 MINUTES LATER AND POWER STEERING WAS BACK TO WORKING PROPERLY. TOOK VEHICLE TO MECHANIC, WAS GIVEN GM RECALL BULLETIN 15595A AND TOLD HE COULD NOT REPAIR, I NEEDED TO CALL DEALER. CALLED DEALER AND GMC CUSTOMER SERVICE TO BE TOLD BY BOTH THAT MY VIN IS NOT COVERED. DESPITE EXACT SAME SYMPTOMS GMC WAS NOT WILLING TO DIAGNOSE WITHOUT CHARGE SINCE VEHICLE IS OUT OF WARRANTY. GMC REFUSES TO CONFIRM IF MY VIN MAY HAVE BEEN MISSED WHEN RECALL ISSUED WITHOUT CHARGING. THEREFORE LEAVING ME THE OPTION TO 1. PAY FEES AND OVER PRICED DEALER SERVICE CHARGES TO DIAGNOSE AND ADDRESS THE SAME PROBLEM THAT AFFECTED OTHER 2015 GMC CANYONS OR 2. RISK THE SAME ISSUE WHILE DRIVING CROSS-STATE WITHIN A WEEK DUE TO WORK REQUIREMENTS AND LACK OF AVAILABILITY OF A 'COMPANY CAR.'

OIL COOLANT LINE THAT IS NOT VIEWABLE HAS RUSTED OUT AND OIL IS LEAKING FROM MY CAR, ALMOST CAUSING ENGINE DAMAGE. I DID NOT RECEIVE AN OIL LOW WARNING UNTIL I WAS OUT OF OIL. NO INDICATIONS THE OIL WAS LEAKING AND EVEN WITH CONSISTENT OIL CHANGES IT WAS UNABLE TO BE SEEN UNTIL THERE WAS A PROBLEM. I AM UNSURE HOW LONG THIS HAS BEEN HAPPENING SINCE IT WAS A SLOW LEAK AND I DIDN'T GET ANY ALERTS UNTIL ALL MY OIL WAS GONE. MY TRUCK IS 4 YRS OLD, I BOUGHT IT USED SEPTEMBER 29,2015 WITH 1100 MILES ON IT, I MAINTAIN MY VEHICLE, IT HAS 43000 MILES AND I GET ZIEBART RUST PROOFING YEARLY, THAT I BOUGHT THROUGH THE DEALER WHEN I BOUGHT MY CAR. THIS SHOULD NOT HAVE HAPPENED.

SEVERAL TIMES IN THE PAST 2 YEARS, MY 2015 GMC CANYON HAS STALLED WHEN EITHER COMING TO A STOP OR TRYING TO START FROM A STOP. MOST TIMES IT SHUDDERS WHILE STOPPING THEN THE ENGINE SHUTS DOWN. 2 TIMES I THOUGHT THAT I WAS SAFE FROM STALL BECAUSE IT REMAINED RUNNING AFTER THE SHUDDER BUT WHEN I STEPPED ON THE GAS TO GO IT STALLED. THE LAST TIME, ABOUT A WEEK AGO, IT HAPPENED WHILE TRYING TO CROSS A BUSY INTERSECTION. CAUSING ME TO PANIC, THROW IT INTO NEUTRAL AND START, WITH BARELY ENOUGH TIME TO THROW IT INTO GEAR AND GET OUT OF THE WAY OF ONCOMING TRAFFIC. IT'S SCARY AND DANGEROUS TO BOTH ME AND TO OTHER DRIVERS. IVE ATTEMPTED TO TAKE IT TO THE DEALER BUT THEY WON'T DO ANYTHING BECAUSE THERE AREN'T ANY WARNING LIGHTS ON. I DID GET A NOTICE ON THIS, TOOK IT BACK INTO THE DEALER AND AGAIN WAS TOLD WITHOUT WARNING LIGHTS THEY WON'T DO ANYTHING. SO DOES SOMEONE ACTUALLY HAVE TO DIE OR BE IN A LIFE CHANGING ACCIDENT FOR SOMETHING TO BE DONE?

VEHICLE STALLS THEN JERKS FORWARD WHEN ACCELERATING AND DECELERATING. JERKING CAUSES BRIEF LOSS OF CONTROL AS VEHICLE LURCHES FORWARD WHILE TRANSMISSION ATTEMPTS TO CATCH UP. THIS OCCURS AT ANY MOMENT WHILE DRIVING (UPHILL, DOWNHILL, TURNING, CITY STREETS AND HIGHWAYS) SEEMS TO OCCUR MOST WHEN SPEEDS ARE UNDER 60 MPH. CAUSES VERY UNSAFE CONDITIONS AND CHECK ENGINE LIGHT GOES ON AND OFF. OCCURRED TODAY AND HAS OCCURRED ALMOST EVERYDAY SINCE I'VE OWNED THE VEHICLE. (2 YEARS)

2015 GMC CANYON RADIO DISPLAY SCREEN CHANGES CHANNELS AND DISPLAY WITHOUT OPERATOR INPUT. DASHBOARD DISPLAY WILL CHANGE FROM" INFO" TO "AUDIO" RADIO STATION .DESPITE NUMEROUS DUPLICATE COMPLAINTS O THE INTERNET (GOOGLE SEARCH ). NO DUPLICATE COMPLAINTS WERE FOUND IN NHTSA ? RESOLVE SEEMS TO BE A DISPLAY SCREEN REPLACEMENT$$$. VEHICLE IN MOTION OR STATIONARY. NO DIFFERENCE.

WHILE I WAS DRIVING THE POWER STEERING WENT OUT AND IT WAS VERY DIFFICULT TO TURN THE VEHICLE. THE DASH GAVE A WARNING THAT READ POWER STEERING. DRIVE WITH CARE. I STOPED THE VEHICLE, TURNED IT OFF AND BACK ON AGAIN AND IT SEEMED TO RESET AND WORKED. THIS HAS HAPPENED TWICE IN THE LAST TWO DAYS. I SEE THAT THERE WAS A RECALL FOR 2015 GMC CANYON FOR THIS ISSUE BUT MY CAR WAS NOT ON THE RECALL LIST. I WAS DRIVING ABOUT 25 MPH THE FIRST TIME AND ABOUT 45 MPH THE SECOND TIME ON CITY STREET. IT IS VERY DIFFICULT TO DRIVE THE TRUCK WHEN THIS HAPPENED. I JUST BOUGHT THE TRUCK USED LAST WEEK SO I DO NOT KNOW IF THE PREVIOUS OWNER HAD THE SAME ISSUE.

LOSS OF STEERING. PREVIOUSLY THERE WAS A RECALL ON CANYON VEHICLES BUILT FROM JANUARY TO MARCH OF 2015, BUT MY VEHICLE WAS BUILT 6/23/15 AND THE PROBLEM STILL EXIST. I'M ASKING FOR AN EXTENDED RECALL BECAUSE OF THE SAFETY ISSUE IN LOSING THE STEERING. I JUST CAME OFF OF I-80 AT HIGHWAY SPEEDS AND WAS PULLING INTO A PARKING LOT WHEN THE STEERING WHEN OUT. FIVE MORE TIMES THAT DAY THE STEERING WENT OUT ON THE WAY HOME. GOOD THING THERE WASN'T A PERSON WALKING BY ME OR GOOD THING IT DIDN'T GO OUT WHEN I WAS ON THE HIGH WAY ESPECIALLY CHANGING LANES. I HAD THE DEALER "RICHARDSON MOTORS" IN DUBUQUE, IOWA DIAGNOSE THE PROBLEM AT $135.00. THE STEERING QUIT ON ME 5 TIMES THAT DAY WHILE I WAS DRIVING FROM 2 MPH TO 25 MPH..

THE POWER STEERING FAILS AND THE TRUCK HAS TO BE TURNED OFF AND BACK ON TO CLEAR THE PROBLEM. FIRST FAILED A WEEK AGO MOVING AT ABOUT 10 MPH. FAILED AGAIN WHILE ROLLING TO A STOP A FEW DAYS LATER. BOTH TIMES SO FAR WAS STEERING STRAIGHT AND IN NO TRAFFIC. ONCE ON PAVEMENT AND ONCE ON DIRT ROAD. 45K MILES ON THIS 2015 CANYON. VERY DANGEROUS FAILURE!

TRUCK LOSES POWER STEERING GOING DOWN ROAD. I HAVE TO STOP PUT TRUCK IN PARK TURN OFF KEY AND RESTART VEHICLE TO RESET. THIS IS A VERY DANGEROUS SITUATION.

"TAKATA RECALL" WHILE DRIVING AT VARIOUS SPEEDS, STABILIZATION WARNING CODE COMES ON AND I LOSE POWER STEERING. ANOTHER MESSAGE SAYS POWER STEERING SERVICE REQUIRED. WHEN I STOP AND RESTART TRUCK EVERYTHING IS RESET AND WORKS FINE. THIS HAS HAPPENED 4 TIMES IN THE PAST 5 DAYS. LAST TIME THIS OCCURRED IT DID NOT RESET WHEN I STOPPED AND RESTARTED THE TRUCK. DROVE HOME WITH NO POWER STEERING.

RANDOMLY WHEN DRIVING (IN MOTION ON A CITY STREET), THE POWER STEERING HAS STOPPED WORKING. AT THE SAME TIME, THE DISPLAY SHOWS A POWER STEERING SERVICE REQUIRED MESSAGE AS WELL AS A STABILITRAK SERVICE REQUIRED MESSAGE. MOST OF THE TIME, THE TRUCK RESETS WHEN IT IS SHUT OFF AND TURNED BACK ON AND THE MESSAGES GO AWAY AND THE SYSTEMS FUNCTION PROPERLY AGAIN. UNTIL THEY RANDOMLY FAIL AGAIN. OVER THE LAST 2 WEEKS, THIS SCENARIO HAS HAPPENED AT LEAST 6 TO 8 TIMES.

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. ALSO, THE "POWER STEERING DRIVE SAFELY" AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE VEHICLE WAS TAKEN TO AUTOSTAR CHEVROLET BUICK OF WAYNESVILLE (LOCATED AT 285 HYATT CREEK RD, WAYNESVILLE, NC 28786, (888) 341-3972) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 101,705. *TR CONSUMER STATED THE PROBLEM WAS FOUND TO BE A LOOSE CONNECTION AT THE OUTSIDE CONNECTION AREA. PLUG WAS NOT COMPLETELY RECONNECTED AFTER SERVICE TO TRANSMISSION. STEERING HAS BEEN FINE FOR LAST 2500 MILES. *JB

THE POWER STEERING GOES OUT WHILE DRIVING POWER STEERING AND STABILTRAC LIGHTS COME ON THIS HAS HAPPENED TWICE ON THE HIGHWAY. IF YOU STOP AND RESTART ENGINE STEERING WORKS. THIS IS DANGEROUS LOSS OF POWER ASSIST STEERING

THE POWER STEERING AND STABILITY TRACK GO OUT INTERMITTENTLY. WHEN THE TRUCK IS TURNED OFF AND RESTARTED THEY BOTH COME BACK ON. IT IS HAPPENS 2 TO 3 TIMES A DAY WHILE THE TRUCK IS IN MOTION AND IS VERY DANGEROUS ESPECIALLY WHEN IT GOES OUT WHILE IN A TURN.

AT LEAST 15 TIMES AFTER 40K MILES MY TRUCK HAS STARTED TO LOOSE POWER STEERING AT VARIOUS TIMES WHILE DRIVING. IT BECOMES ALMOST IMPOSSIBLE TO STEER. AFTER I PULL OVER SHUT THE TRUCK OFF FOR ABOUT 2MIN THEN RESTART IT, IT RESUMES NORMAL OPERATIONS. CONTACTED GMC AND WAS TOLD I WAS RESPONSIBLE AND I WOULD HAVE TO FIX IT ON MY OWN DIME. PLEASE HELP B4 SOMEONE GETS HURT.

TODAY MY POWERSTEERING SHUT OFF SIX TIMES WHILE DRIVING ABOUT EIGHT MILES BETWEEN TWENTY AND THIRTY MILES AN HOUR EACH TIME I HAD TO PULL OVER AND RESTART TRUCK. CALLED DEALER AND WAS TOLD RECALL WAS DONE ON TRUCK 11/2015 WITH 15000 MILES ON IT NOW HAS 37500 GM NEEDS TO FIX THIS.WILL TAKE TO DEALER 08/16/2019

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND THE STABILIZER WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PREMIER GMC (2000 EASTERN RD, RITTMAN, OH 44270, (888) 564-1107) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND THE RACK AND PINION NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 71,000. *AS *JS *TR

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING VARIOUS SPEEDS, THE TRACTION CONTROL AND STABILITY WARNING INDICATORS ILLUMINATED, WHICH CAUSED THE STEERING TO SEIZE. THE CONTACT MANAGED TO STEER THE VEHICLE TO THE SHOULDER OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO GARVIN MOTORS (1105 W COULTER AVE, POWELL, WY 82435, (307) 271-5460) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS APPROXIMATELY 36,400. *BF CONSUMER STATED THERE WAS A LOSS OF STEERING POWER AT TIMES AND THE PICK-UP HAD TO BE SHUT OFF AND STARTED AGAIN TO MAKE IT GO AWAY. VERY HARD TO STEER WHEN IT HAPPENS. GMC NEEDS TO EXPAND THE SCOPE OF THIS RECALL. I WOULD LIKE GMC TO FULLY ADDRESS THIS PROBLEM. CLEARLY GMC HAS NOW BEEN INFORMED THAT MORE VEHICLES ARE INVOLVED IN THE PROBLEM.*JB PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED TO SERVICE THE POWER STEERING. THE STEERING WHEEL SEIZED BOTH TIMES AND THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED. ALPENA BUICK GMC (133 JOHNSON ST, ALPENA, MI 49707, 989-884-0577) AND LAFONTAINE BUICK GMC (4000 HIGHLAND RD, HIGHLAND, MI 48357, 248-230-4821) DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. LAFONTAINE BUICK GMC REPLACED THE PART. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: RQ19001 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 60,000.

LOSS OF POWER STEERING INTERMITTENTLY AND HARD TO STEER WHILE DRIVING DOWN HIGHWAY. MUST PULL OVER AND TURN OFF ENGINE. START AGAIN TO RESET. CAN HAPPEN ONCE OR THREE TIMES BEFORE GOES AWAY.

TRUCK HAS SHUT OFF TWICE WHILE DRIVING ONCE WHILE SLOWING TO MAKE A TURN AND ONCE WHILE SLOWING TO GO OVER A SPEED BUMP I GET A DASH NOTICE THAT THE POWER STEERING IS OFF PUT TRUCK IN NEUTRAL AND RESTART . ALSO ONCE WHILE RUNNING IN MY DRIVEWAY FOR ABOUT 3 MINUTES POWER STEERING SHUT OFF AND STABILITY SYSTEM WARNING CAME ON TRUCK WAS STILL RUNNING HAD TO SHUT TRUCK OFF AND RESTART. THIS LOSS OF STEERING AND VEHICLE SHUTTING OFF WHILE DRIVING IS DANGEROUS

THERE WAS A RECALL PREVIOUSLY 15595 ACCORDING TO GM. WHILE DRIVING POWER STEERING AND STABILITRAK GOES OUT MAKING IT VERY HARD TO STEER AND DANGEROUS, ESPECIALLY IF YOU ARE GOING AROUND A TURN. FORTUNATELY I WAS ABLE TO PULL OVER EACH TIME AND RESET THE CAR. ONCE YOU START IT, NO PROBLEM. IT GOES BACK TO NORMAL. HOWEVER THIS HAS HAPPENED HALF A DOZEN TIMES DURING THE DEAD OF WINTER AND HAPPENED ONCE A FEW DAYS AGO WHEN WE HAD RECORD HEAT. AS I MENTIONED NO PROBLEM DRIVING TYPICALLY, WHICH MAKES ME BELIEVE THE ISSUE IS NOT WITH THE POWER STEERING BUT WITH A FAULTY CONNECTION. I TOOK THE VEHICLE INTO THE SHOP ON MARCH 16, 2019. THEY SAID THE RECALL ITEM WAS ALREADY FIXED PREVIOUSLY. THE DIAGNOSED THAT THE STEERING GEAR AND RACK NEEDS TO BE REPLACED. I HAVE READ ONLINE SIMILAR SITUATIONS WITH OTHER OWNERS. I BELIEVE THIS IS VERY DANGEROUS AND GMC NEEDS TO REPAIR THIS. THIS WAS SOMETHING I FOUND ONLINE DESCRIBING THE ISSUE IN MORE DETAIL: "IN THE AFFECTED VEHICLES, THE TORQUE-SENSOR HARNESS CONNECTOR WAS DAMAGED DURINGFUNCTIONAL TESTING AT THE SUPPLIER. A 'STUCK' PIN ON THE STEERING GEAR SUPPLIER'S TESTDEVICE CAUSED PERMANENT DEFORMATION TO THE CONTACT SPRINGS IN THE TORQUE-SENSORHARNESS CONNECTOR, WHICH AFFECTED THE ELECTRICAL CONNECTION IN THE STEERING GEARCONNECTOR."*DT THE CONSUMER STATED WANTS TO BE REIMBURSE FOR REPAIRS. *TR

LOSS OF ELECTRIC POWER STEERING WHILE MOVING AT SPEEDS BELOW 30 MPH.

AS I WAS DRIVING MY TRUCK, I HAD A LOSS OF POWER STEERING ASSIST AND MY DASHBOARD DISPLAYED WARNINGS. I WAS ON ABLE TO STEER THE TRUCK AND ALMOST VEERED OFF THE ROAD. I HAD TO STOP ABRUPTLY. I TURNED OFF THE ENGINE AND RESTARTED THE TRUCK. THE POWER STEERING AGAIN WORKED. I TOOK IT TO THE DEALER AND THEY SAID THAT I NEEDED TO REPLACE THE ELECTRIC BELT DRIVE RACK AND PINION STEERING GEAR. THEY SAID THERE WAS A PROBLEM WITH THE ELECTRICAL CONNECTION IN THE ELECTRONIC STEERING GEAR. THIS IS THE EXACT SAME ISSUE IN RECALL NUMBER 15595B. THEY SAID MY VEHICLE WAS NOT LISTED ON THE RECALL AND THAT IT WAS MANUFACTURED A COUPLE MONTHS BEFORE THE RECALL DATES. IT IS OBVIOUSLY THE SAME ISSUE SO I CALLED GM AND THEY JUST WERE TALKING IN CIRCLES. I CANNOT AFFORD A $2000 REPAIR. IT IS SO OBVIOUS IT IS THE SAME ISSUE AND NOT TO RECOGNIZE IT IS CRIMINAL IN MY OPINION. THIS IS A VERY DANGEROUS PROBLEM. THEY NEED TO FIX THIS BEFORE PEOPLE GET KILLED ON THE ROAD.

VEHICLE HAS A BAD SHUDDER WHERE IT IS CAUSING DRIVABILITY ISSUES. THIS OCCURS MAINLY WHEN DRIVING UP AN INCLINE WHEN AT ABOUT 1200 RPM. TRUCK WILL SOMETIMES JERK AND SHAKE AND HAS POOR THROTTLE RESPONSE CAUSING DANGEROUS DRIVING CONDITIONS. THIS HAS HAPPENED SEVERAL TIMES OVER THE COARSE OF ABOUT 3 MONTHS WITH THE LAST INSTANCE OCCURRING TODAY.

ON TWO OCCASIONS RECENTLY, MY POWER STEERING STOPPED WORKING, ONCE ON START UP AND ONCE WHILE DRIVING. WHEN THIS HAPPENS, I GET WARNINGS THAT OTHER SYSTEMS AREN'T WORKING, SUCH AS STABILITRAK AND BACKUP ASSIST. PROBLEM SEEMS TO CORRECT ITSELF, AFTER TURNING THE TRUCK OFF. THIS HAPPENED SUNDAY, JUNE 16TH WHILE DRIVING AND BACK IN MARCH WHEN I FIRST STARTED THE TRUCK.

POWER STEERING GOES OUT AT RANDOM TIMES. RECEIVED RECALL FROM GMC ABOUT ISSUE AND TOOK TO SHOP. DID NOT FIX! IN FACT, THE POWER STEERING WENT OUT ON THE WAY HOME FROM THE RECALL VISIT. IT IS IMPOSSIBLE FOR MY TEENAGED CHILDREN AND WIFE TO DRIVE WHILE POWER STEERING IS OUT

POWER STEERING WOULD GO OUT GOING DOWN THE ROAD WOULD HAVE TO PULL OVER AND RESTART VEHICLE. TOOK IT TO DEALER THEY SAID STEERING RACK WENT BAD AND HAD TO PAY $2000 FOR NEW STEERING RACK.

RANDOM POWER STEERING LOSS

THE TRUCK WILL LOSE POWER STEERING AT ANY TIME OR SPEED WHILE THE TRUCK IS MOVING. THE MESSAGE ON THE DASH READS SERVICE STEERING ASSIST. WHEN I AM DRIVING IT CAN PULL THE STEERING WHEEL OUT OF YOUR HANDS IT'S VERY DANGEROUS. I REPORTED THIS TO MY DEALER AND GMC LAST YEAR THEY FOUND NOTHING WRONG BUT IT IS STILL DOING IT. WHEN YOU CAN GET THE TRUCK TO THE SIDE OF THE ROAD AND TURN IT OFF AND BACK ON IT IS FINE FOR A WHILE AND IT WILL DO IT AGAIN THE SAME WAY.NOW DEALER IS SAYING THE STEERING GEAR ASSEMBLY NEEDS REPLACING AT A VERY HIGH PRICE. I THINK ITS ELECTRICAL. THERE IS A RECALL FOR A PLUG BUT FOR SOME REASON MY TRUCK DOES NOT FALL UNDER THAT RECALL BUT IS STILL HAVING THE SAME PROBLEM. I THINK SOMEONE IS GOING TO BE SEVERELY HURT OR KILLED BY THIS PROBLEM. THEY NEED TO FIX THIS AT THEIR COST NOT MINE. WORRIED.