Page 5 of 6 · complaints 201–250 of 296

2012 GMC Acadia complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Structure › Body › Hatchback/Liftgate
Filed Jul 22, 201670,535 milesFL

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE THE VEHICLE WAS STATIONARY, THE LIFTGATE MALFUNCTIONED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,535. ...UPDATED 10/11/16 *BF *CN

Power Train
Filed Jul 21, 201632,000 milesMD

VEHICLE SHUDDERS AND JERKS AT ALL SPEEDS. IT IS PARTICULARLY WORSE AT LOWER SPEEDS. THE AUTOMATIC TRANSMISSION IS ACTING LIKE SOMEONE IS POPPING THE CLUTCH ON AN MANUAL TRANSMISSION. IT IS SCARY AND DANGEROUS TO DRIVE WHEN THIS IS HAPPENING, HOWEVER IT ONLY HAPPENS INTERMITTENTLY. HAVE FOUND MANY SIMILAR COMPLAINTS VIA GOOGLE, HOWEVER CANNOT GET DEALER TO ADDRESS THE ISSUE AS NO ERROR CODES ARE PRESENT AND THEY CANNOT RECREATE THE ISSUE.

Unknown or Other
Filed Jul 14, 2016MT

MY WIFE'S 2012 GMC ACADIA HAS BEEN DIAGNOSED WITH A CRACKED EVAPORATOR CORE IN THE AIR CONDITIONING WHICH THE DEALERSHIP SAYS I WILL HAVE NO WORKING AIR CONDITIONING SOON. THE $2100 REPAIR BILL DISAPPOINTS ME ON A 4 YEAR OLD VEHICLE WITH 96,825 KM BUT I CHALK IT UP AS SOMETHING THAT CAN HAPPEN I GUESS. HOWEVER, WHAT IS WORTHY OF A COMPLAINT TO RECALL IS THAT THE GMC DEALERSHIP TOLD ME MY ACADIA WAS THE 8TH ACADIA IN THE LAST 3 MONTHS WITH THE SAME PROBLEM. ADDING MORE FUEL TO THE FIRE, I LIVE IN A TOWN OF 6,700 PEOPLE WITH THE 1 GMC DEALERSHIP; THAT SEEMS LIKE A PRETTY POOR TRACK RECORD FOR QUALITY CONTROL IN A SMALL TOWN AND FOR GMC AS A WHOLE. OF COURSE WHEN I CALLED GMC CUSTOMER SERVICE, THERE WAS NO RECALLS PRESENTLY ON THE ISSUE I HAVE AND THAT THEY WOULD NOTE IT. PERSONALLY THEY MUST HAVE ACCESS TO HOW MANY ACADIA'S HAVE HAD THE SAME PROBLEM AND SHOULD FROM A CUSTOMER SERVICE STANDPOINT, AT LEAST INVESTIGATE THAT IF IT IS A COMMON PROBLEM, RECALL THE VEHICLES NOW AND NOT WHEN WARRANTIES ARE EXPIRED. HOPING THIS PROVOKES ACTION!

Steering
Filed Jul 6, 201686,000 milesTN

IN 2015, THE GM DEALER REPLACED THE POWER STEERING PUMP DUE TO FAILURE UNDER A RECALL. ON JULY 7, 2016, I TOOK BY CAR BACK TO THE DEALER AND NOW THE RACK IS LEAKING POWER STEERING FLUID. THIS CONTINUES TO BE AN ISSUE WITH THESE VEHICLE. VERY UNSAFE TO OPERATE WHEN THE STEERING SYSTEM KEEPS FAILING. THIS ISSUE HAS MADE THE VEHICLE DIFFICULT TO STEER.

Power Train
Filed Jul 5, 201610 milesNV

WHEN OPERATING AT VARIOUS SPEEDS, INCLINES, AND VARIOUS TEMPERATURES, IT LURCHES, FLUCTUATIONS ON TACHOMETER. DEALER HAS KNOWN ABOUT THE ISSUE SINCE I BOUGHT IT BRAND NEW AND INFORMED ME THAT GENERAL MOTORS IS AWARE OF THE PROBLEM WITH TRANSMISSIONS WITH THIS YEAR AND MODEL, BUT HAS NO PLANS ON REPLACING TRANSMISSIONS OR ADDRESSING THIS. IT IS A DEFECT WITH MY 43,000.00 DOLLAR INVESTMENT, WHICH COULD DIRECTLY AFFECT THE VALUE OF MY INVESTMENT. THE MILEAGE IS 17,500. PLEASE INFORM ME AS TO WHAT CAN BE DONE ABOUT THIS. SINCERELY, [XXX] THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air BagsCrash
Filed Jul 2, 201623,000 milesPA

MY WIFE AND THREE DAUGHTERS, AGES 11, 9, AND 6, WERE INVOLVED IN A MAJOR CRASH. AN ELDERLY MALE TRAVELED THRU A STEADY RED TRAFFIC SIGNAL AND STRUCK THE PASSENGER SIDE OF MY WIFE'S VEHICLE AS SHE WAS CROSSING THE INTERSECTION WITH A GREEN TRAFFIC SIGNAL. AFTER IMPACT, THEY WERE PUSHED HEAD ON INTO A TRAFFIC STANDARD (WHICH WAS TAKEN OUT COMPLETELY) AND THEN INTO A TELEPHONE POLE, ALSO HEAD ON. NOT ONE AIRBAG DEPLOYED. THE VEHICLE IS SUPPOSEDLY EQUIPPED WITH FRONT AND SIDE AIRBAGS. IN MARCH OF 2014 THERE WAS A RECALL CONCERNING THE AIRBAGS NOT DEPLOYING IN THESE VEHICLES (# 14V118000). I HAVE OWNED THIS VEHICLE SINCE NEW AND DID RETURN IT TO THE DEALERSHIP IN MAY OF 2014 FOR THE RECALL SHORTLY AFTER RECEIVING NOTIFICATION. I WAS ADVISED THAT IT WAS TAKEN CARE OF.

Exterior Lighting
Filed Jun 12, 201625,000 milesTX

DRL ARE CAUSING THE HEADLIGHTS TO MELT.

Air Bags
Filed May 19, 201641,058 milesMI

MY CAR HAS A WARNING ON IT TO SERVICE AIR BAGS! THE DEALER WANTS TO CHARGE ME $150 TO HAVE IT LOOKED AT! I DO NOT BELIEVE I SHOULD HAVE TO PAY A FEE FOR THIS! IT IS NOT LIKE I HAVE OVERUSED MY AIRBAG!

Seat Belts
Filed May 12, 201639,017 milesIA

THE SPRINGS INSIDE PLASTIC SEAT BELT RETRACTOR P/N 19301109 HAVE PUSHED THROUGH AND BROKEN THE PLASTIC HOUSING ON THE MALE END OF THE BUCKLE. MY DEALER SAYS IT IS NOT COVERED BY WARRANTY OR RECALL BUT THAT IT SHOULD NOT HAVE HAPPENED. I'M SENDING YOU A PICTURE TO CONSIDER MAKING A SPECIAL CLAIM AS THIS IS A SAFETY ISSUE. GREEN BUICK/GMC IN DAVENPORT, IA WANTS $223 FOR THE WHOLE SEAT BELT ASSEMBLY WHEN ALL I NEED IS THE PLASTIC BUCKLE COVER. THEY ALSO WANTED $90 FOR LABOR. I FILED CASE # 8-2087889077 WITH GENERAL MOTORS CUSTOMER ASSISTANCE CENTER '[email protected]'

Steering
Filed Apr 26, 201650,800 milesIL

I HAVE HAD SOME ISSUES WITH THIS VEHICLE INCLUDING A FAILED BRAKE BOOSTER AND MY RACK AND PINION STEERING MECHANISM IS CURRENTLY BEING REPLACED DUE TO LEAKING AND PROBABLE FAILURE, WHICH I UNDERSTAND IS A COMMON PROBLEM WITH THESE VEHICLES. I WAS HEARING NOISE COMING OUT OF THE STEERING COLUMN WHEN TURNING FOR SOMETIME NOW. I WAS TOLD THAT THE HYDRAULIC MECHANISM MAY FAIL AND CAUSE SUDDEN MORE DIFFICULT TURNING WITHOUT REPLACEMENT. I HAVE ALSO OWNED ANOTHER 2007 ACADIA AND HAD TO HAVE A POWER STEERING PUMP REPLACED 4 TIMES.

Structure › Body
Filed Apr 25, 201669,000 milesNY

TAKAT RECALL-I HAD MY RECALL DONE ON THE LIFTGATE IN 2015. YESTERDAY MY WIFE WAS GETTING BAGS OF CAR AND IT FELL ON HER HEAD. SHE FELT IT AND SLIDE QUICKLY FROM UNDER. SHE ALREADY HAVE PROBLEMS WITH HER HEAD FROM OTHER THINGS..

Service Brakes
Filed Apr 20, 201630,000 milesAZ

SUNROOF LEAK DRIVING DURING RAINSTORM WATER BEGAN POURING IN ON THE DRIVER SIDE FROM THE PARKING BRAKE. CAUSED MOLDY SMELL, PARK BRAKE ON/OFF INDICATOR LIGHT AND BRAKE ON WARNING ALARM NOW NOT WORKING. ADVISED BY GLASS CO. AND DEALERSHIP THAT SUNROOF IS CAUSING LEAK FROM CLOGGED DRAIN LINES AND FAULTY SEALS. NO RECALLS OR TSB'S BUT HUNDREDS OF OTHER OWNERS HAVE HAD THE SAME ISSUE FROM 2008-2013 MODELS. NTSB SHOULD DEMAND THAT GMC ADDRESS THIS FAULTY PRODUCT. PROBLEM RE-OCCURRED DURING CAR WASH FOLLOWING RAIN STORM. VEHICLE HAS ONLY 30,000 MILES, ORIGINAL OWNER, NOW OUT OF WARRANTY. GMC WILL NOT COVER REPAIRS.

Visibility/Wiper
Filed Apr 15, 2016OH

EXACT PROBLEM AS DESCRIBED BY OTHER OWNER...WHEN THE WIPERS ARE ON AND AND THE LEFT TURN SIGNAL IS ACTIVATED, THE WIPERS STOP WORKING. TO GET THEM WORKING AGAIN I HAVE TO TURN THE WIPERS ALL THE WAY OFF AND BACK ON AGAIN OR TURN OFF THE TURN SIGNAL. IN THE RAIN I HAVE TO DECIDE WHICH IS MORE IMPORTANT VISIBILITY OR USING MY DIRECTIONAL. NOW WIPER WILL ONLY WORK ON HIGH 6 MOS LATER

Exterior Lighting
Filed Apr 11, 201676,660 milesCT

BOTH LOW BEAM LIGHTS FAILED AT THE SAME TIME. OCCURRED WHEN STARTING UP CAR IN PARKING LOT AT WORK AT NIGHT.

Visibility/Wiper
Filed Mar 23, 201643,000 milesMI

EXACT PROBLEM AS DESCRIBED BY OTHER OWNER...WHEN THE WIPERS ARE ON AND AND THE LEFT TURN SIGNAL IS ACTIVATED, THE WIPERS STOP WORKING. TO GET THEM WORKING AGAIN I HAVE TO TURN THE WIPERS ALL THE WAY OFF AND BACK ON AGAIN OR TURN OFF THE TURN SIGNAL. IN THE RAIN I HAVE TO DECIDE WHICH IS MORE IMPORTANT VISIBILITY OR USING MY DIRECTIONAL. NOW WIPER WILL ONLY WORK ON HIGH 6 MOS LATER

Exterior Lighting
Filed Mar 11, 2016TX

CONSTANT PROBLEM WITH RUNNING LIGHTS - BURN SOMETIMES - SOMETIMES DO NOT BURN.

Unknown or Other
Filed Feb 14, 2016MD

TOOK OUR ACADIA TO THE DEALERSHIP WHERE IT WAS PURCHASED, FOR LIFTGATE RECALL, WORKED FINE BEFORE THE WORK WAS DONE, NOW IT POPS AND JERKS AT THE THE TOP OF THE LIFT. DEALERSHIP TOLD US IT WAS NORMAL...I DON'T FEEL LIKE IT IS.

Structure › Body1 injured
Filed Feb 12, 2016NC

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE LIFT GATE SECURE SYSTEM FAILED CAUSING THE LIFT GATE TO RELEASE HITTING THE CONTACTS HEAD. MEDICAL ATTENTION WAS NOT REQUIRED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND THE VIN WERE NOT AVAILABLE.

Air Bags
Filed Feb 5, 201650,000 milesOH

GM RECALLED AND FIXED THE AIRBAGS IN THIS VEHICLE. NOW 3 MONTHS LATER THE ERROR LIGHT IS COMING BACK ON. LAMBERT BUICK GMC IN CUYAHOGA FALLS OHIO IS TELLING ME THAT A COMMON FAULTY DESIGN ISSUE WITH A SUNROOF DRAIN IS LEAKING ALL OVER THE ELECTRONICS AND SHORTING OUT THE AIRBAG SYSTEM (2/5/2016). ERROR CODE B0088 - "SERVICE AIRBAGS SOON". THEY WANT ME TO FIX IT - GM IS NOT COVERING.

Engine
Filed Feb 1, 201665,000 milesKS

TIMING GEAR COVER ON FRONT OF ENGINE LEAKS OIL. IT HAPPENS AFTER EVERY USE AND APPEARS TO BE A WIDESPREAD ISSUE WITH THE 3.6L V6 ENGINES ON THE GMC ACADIA, CHEVERY TRAVERSE AND BUICK ENCLAVE. THE SEAL ON THE FRONT ENGINE FAILS AND LETS THE OIL OUT OF THE ENGINE. IF NOT CAUGHT, OIL POURS INTO THE ENGINE POSING A FIRE AND CONTROL HAZARD.

Vehicle Speed Control
Filed Jan 27, 201660,000 milesAK

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEEDOMETER DECREASED TO ZERO AND THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE TRACTION CONTROL, STABILITRAK, AND THE ALL WHEEL DRIVE WARNING LIGHTS ILLUMINATED AND DEACTIVATED. THE VEHICLE INDEPENDENTLY SWITCHED TO REAR WHEEL DRIVE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Steering
Filed Jan 25, 201697,000 milesAR

PURCHASED A GMC ACADIA DENALI IN SEP 2015. HAD TO HAVE TRANSMISSION REPAIRED, STRUTS REPLACED IN NOV 2015. BEGAN HAVING PROBLEMS WITH STEERING LOCKING UP WHEN TURNING WHEEL HARD AND MAKING A LOUD WHINING SOUND AS WELL AS BURNING FLUID SMELL IN JAN 2016. TOOK VEHICLE TO DEALER AND WAS ADVISED BY SERVICE DEPARTMENT THAT THE POWER STEERING PUMP/MOTOR WAS LEAKING AND REQUIRES REPLACEMENT, AND THE RACK AND PINION IS BAD AND HAS TO BE REPLACED. FURTHER RESEARCH INDICATES THIS IS A VERY COMMON ISSUE WITH THIS VEHICLE AND GM IS AWARE OF THE DEFECTIVE POWER STEERING PUMP/MOTOR AND RACK AND PINION. EVEN DEALER SERVICE TECHS ADVISED IT IS A VERY WELL KNOWN AND DOCUMENTED PROBLEM WITH THIS MODEL VEHICLE YET THE REPAIR IS NOT COVERED BY THE MANUFACTURER. THIS IS A VERY DANGEROUS CONDITION TO THE DRIVER OF THE VEHICLE AS WELL AS TO THE DRIVING PUBLIC AND PEDESTRIANS IN GENERAL. THERE IS AN OPEN CLASS ACTION LAWSUIT AS WELL. NHTSA SHOULD REQUIRE GM TO RECALL THESE VEHICLES AND MAKE THE REQUIRED REPAIRS AS TO PREVENT A CLEAR DANGER TO THE PUBLIC.

Structure › Body
Filed Jan 19, 201653,000 milesCA

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE LIFE GATE FAILED. THE CONTACT WAS STRUCK ON THE BACK AND THE SHOULDER. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE LIFT GATE STRUT WAS REPLACED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Seat Belts
Filed Jan 12, 201658,000 milesNY

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE POSITIONING OF THE SEATBELT IN THE MIDDLE OF THE THIRD-ROW COULD NOT BE BUCKLED WITHOUT HURTING THE PASSENGER. THE CONTACT STATED THAT TO AVOID THE DISCOMFORT, THE SEAT BELT WAS NEVER BUCKLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE FAILURE MILEAGE WAS 58,000.

Visibility/Wiper
Filed Jan 12, 201640,000 milesIL

WHEN THE WIPERS ARE ON AND AND THE LEFT TURN SIGNAL IS ACTIVATED, THE WIPERS STOP WORKING. TO GET THEM WORKING AGAIN I HAVE TO TURN THE WIPERS ALL THE WAY OFF AND BACK ON AGAIN OR ACTIVATE THE RIGHT TURN SIGNAL. IN THE RAIN I HAVE TO DECIDE WHICH IS MORE IMPORTANT VISIBILITY OR USING MY DIRECTIONAL. NOT A GOOD CHOICE TO HAVE TO MAKE.

Power Train
Filed Jan 8, 201689,000 milesIN

AROUND APRIL/MAY 2015 I BEGAN NOTICING ISSUES WITH MY VEHICLE WHEN SHIFTING, UPSHIFTING AND DOWNSHIFTING WHILE DRIVING. I TOOK IT INTO THE DEALERSHIP SEVERAL TIMES WITH COMPLAINTS OF THE TRANSMISSION SKIPPING, HESITATING, SPUTTERING, AND A VARIETY OF OTHER WORDS THAT I USED TO DESCRIBE THE ISSUE. THE PROBLEM CONTINUED TO BECOME WORSE. TIME AND TIME AGAIN THE DEALERSHIP TOLD ME THEY TEST DROVE THE VEHICLE, COULDN'T DUPLICATE THE ISSUE, AND COULDN'T DO ANYTHING FURTHER B/C NO CODE WAS COMING UP ON THE CAR. AGAIN, IN DECEMBER 2015, I TOOK MY CAR BACK IN BECAUSE THE PROBLEM WAS WORSENING. AGAIN, THE SAME STORY FROM THE DEALERSHIP. ONLY THIS TIME THEY SUGGESTED I SERVICE MY TRANSMISSION. I DID. THEN I WAS TOLD THAT THERE WAS CLUTCH MATERIAL IN MY TRANSMISSION FLUID WHICH MEANT THE CLUTCHES WERE FAILING AND I WOULD BE LOOKING AT A TRANSMISSION REBUILD SOONER RATHER THAN LATER. I ASKED WHAT IF ANYTHING COULD BE DONE, I WAS TOLD NOTHING BECAUSE THERE WERE NO CODES ON THE CAR. SO I HAVE A CAR THAT I PURCHASED 3 YEARS AND 3 MONTHS AGO BRAND NEW LOOKING AT A TRANSMISSION REBUILD. I THEN CONTACTED CORPORATE AND BEGAN THE PROCESS OF A FORMAL COMPLAINT. AFTER SPEAKING WITH CORPORATE AND THEN SUBSEQUENTLY THE DEALERSHIP AGAIN, THE DEALERSHIP TOOK MY CAR BACK IN. THIS TIME. THEY PULLED OUT THE TRANSMISSION, AND BEHOLD, THE 35R WAVE PLATE WAS CRACKED (WHICH I ASKED IF THAT WAS IT BACK IN MAY AFTER DOING SOME INTERNET RESEARCH AND SEEING THAT SEVERAL OTHERS HAVE HAD THIS EXACT SAME ISSUE WITH

Structure › Body
Filed Jan 7, 201655,000 milesMN

WHEN STATIONARY AND USING THE BACK LIFE GATE. BACK LIFT GATE WILL OPEN, THEN VIOLENTLY COME DOWN ABOUT 10-12 INCHES. VERY LIKELY TO INJURE. IF YOU HOLD IT UP, IT SEEMS TO PUSH DOWN. IF YOU ARE HOLDING IT UP, WHEN YOU LET GO IT VIOLENTLY SLAMS SHUT. IT COULD SEVERELY INJURE SOMEONE. I WAS TOLD BY GMC THAT MY VEHICLE WAS NOT PART OF A CURRENT RECALL FOR OTHER GMC ACADIAS -- FOR THE EXACT SAME ISSUE.. THEY WILL NOT COVER THE REPAIR AS PART OF THE RECALL, SINCE MY VEHICLE IS NOT PART OF THEIR RECALL. I AM RELUCTANT TO HAVE IT REPAIRED MYSELF, AS I BELIEVE IT IS THE EXACT SAME ISSUE ADDRESS IN THE RECALL. IF YOU SHUT OFF THE POWER LIFT GATE IT BECOMES EVEN MORE DANGEROUS, AS THE HEAVY DOOR WILL VIOLENTLY SLAM SHUT WHEN YOU LET IT GO. THE DATE IS A GUESS. NO SERIOUS INJURIES, JUST SOME SMALL BUMPS ON THE HEAD -- BUT IT HAS A POSSIBILITY OF INJURING FUTHER, FOR A SHORTER PERSON OR CHILD.

Steering
Filed Jan 6, 201638,000 milesAR

WHILE DRIVING EITHER IN THE RAIN, OR IF HIT A PUDDLE .....IT DOESN'T HAVE TO BE A BIG PUDDLE EITHER. I HEAR THIS GOD AWFUL SCREECHING NOISE. I THEN LOOSE ALL CONTROL OF THE STEERING AFTER A FEW SECONDS IT CATCHES AND WORKS. THE BATTERY WARNING LIGHT WILL COME ON. THIS HAPPENS W EVERY TIME IT RAINS OR I JUST HIT A PUDDLE. LUCKILY I WAS ABLE TO GET OFF THE ROAD AND OUT OF THE WAY OF TRAFFIC. FIRST TIME IT HAPPENED WAS NOVEMBER 17, 2015 AND HAS HAPPENED 4 TIMES SINCE. WAS WONDERING IF THERE HAVE BEEN ANY RECALLS OR INFORMATION ON THIS. THIS IS VERY DANGEROUS AND SCARY!

Steering
Filed Jan 6, 201672,000 milesCA

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE DRIVING 45 MPH, THE STEERING WHEEL BEGAN TO MAKE A LOUD ABNORMAL NOISE AND THE VEHICLE STEERED TO THE LEFT WITHOUT WARNING. THE FAILURE WAS CONSISTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

Electrical System
Filed Dec 14, 201575,000 milesFL

WHEN WE FIRST PURCHASED THE VEHICLE THE ALTERNATOR WENT BAD. THE DEALER REPLACED THE ALTERNATOR AND BATTERY FOR US. THEN 6 MONTHS LATER THE ALTERNATOR WENT OUT AGAIN. THEY AGAIN REPLACED THE ALTERNATOR. SINCE THEN THE VEHICLE HAS HAD A DEAD BATTERY AT LEAST 4 TIMES. ALSO NOTICED THAT WHEN IT RAINS YOU CAN HEAR WATER SLOSHING IN THE AC VENTS AND THEN POURS DOWN FROM UNDER DASH ON BOTH THE PASSENGER AND DRIVERS SIDE. NOW MY SOUND IN THE VEHICLE HAS STARTED TO CUT ON AND OFF. THIS WATER ISSUE IS OBVIOUSLY LEADING TO THE ELECTRICAL ISSUES.

Structure › Body › Hatchback/Liftgate
Filed Nov 30, 201551,000 milesFL

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE THE VEHICLE WAS PARKED WITH THE LIFTGATE OPEN, THE LIFTGATE INDEPENDENTLY CLOSED. IN ADDITION, THE CONTACT STATED THAT THE LIFTGATE WAS ACTIVATED BUT IT FAILED TO REMAIN IN THE UPRIGHT POSITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 51,000.

Electrical System
Filed Nov 25, 2015115,000 milesGA

THE SENSOR READING LIGHT CONTINUES TO COME ON BUT DOESN'T MATCH THE AREA ITS STATING. TOOK CAR TO DEALERSHIP FOR SERVICE AND LIGHTS DISPLAYING NOW WON'T GO OFF. I HAVE REPLACED TIRES AND AIR IN THE TIRES LIGHT STILL ON. FOUND THAT TO MUCH PRESSURE IS IN TIRES AND THEY MAY BURST.

Fuel/Propulsion System
Filed Nov 24, 2015WV

THE FIRST THING THAT I WANT TO SAY IS THAT SOME OF THE RECALLS ARE NOT FOR THE 2012 MODEL BUT MINE HAS HAD THE ISSUES WITH THE FUEL MODULER NOT READING CORRECTLY AS IN ONE RECALL AND ALSO THE SHIFTER CLIP CAUSING THE VEHICLE TO NOT BE IN THE CORRECT GEAR. WHAT DO I DO? ALSO THE SECOND THING IS THE A/C BROKE WITHIN THE 3RD YEAR OF HAVING IT. THE THIRD THING TO GO WRONG IS THE POWER STEERING. IT COMES AND GOES BUT AS LONG AS I PUSH ON THE GAS I HAVE POWER STEERING. I'M VERY CONCERNED ABOUT THE FUEL MODULER BECAUSE MY DAUGHTER DRIVES THIS VEHICLE ALSO TRAVELING THE INTERSTATE TO WORK AND ALSO A VERY POPULATED SECONDARY ROAD.

Structure › Body
Filed Nov 23, 2015OH

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Steering
Filed Nov 23, 201573,113 milesMI

DIFFICULTY IN TURNING, ALONG WITH A GRINDING NOISE WHEN TURNING RIGHT. VEHICLE MILEAGE WAS 73,113. TAKEN TO GMC DEALER IN BRIGHTON, MI ON NOV. 14, 2014 AND POWER STEERING PUMP AND RACK AND PINION WERE REPLACED FOR $2,100.00. THE CAR WAS THEN DRIVEN APPROX. 650 MILES. THE NEXT MORNING, WHEN BACKING OUT OF DRIVE, THE STEERING WAS LOCKED-UP AND THE VEHICLE WENT OFF THE DRIVEWAY. TOW TRUCK WAS REQUIRED TO TAKE THE VEHICLE TO GMC DEALER IN INVER GROVE HEIGHTS, MN WHERE THE SAME EXACT PARTS WERE REPLACED AGAIN! I HAVE ALL RECEIPTS.

Fuel/Propulsion System
Filed Nov 18, 201529,000 milesVA

HIGHWAY, VEHICLE IN FRONT KICKED UP A BACKPACK UNABLE TO AVOID, WHEN SPEED WAS LOWERED, ODOR OF GASOLINE NOTICED, STOPPED, FUEL TANK LEAKING, TOWED TO NEAREST DEALER. PHOTO ATTACHED

Air Bags
Filed Nov 17, 201581,000 milesMS

AIR BAG SENSOR WARNING LIGHT CAME ON, CARRIED IT TO FOWLER BUICK GMC IN AUGUST, 2015, SYSTEM WAS RESET. 2 WEEKS LATER, LIGHT CAME BACK ON, WENT BACK TO DEALER, HAD AIR BAG SENSORS REPLACED IN DRIVERS SEAT AND PASSENGER SEAT, WHICH COST $1310.00. 2 WEEKS LATER WARNING LIGHT COMES ON AND GOES OFF SEVERAL TIMES WHEN DRIVING. DEALER SERVICE CANNOT FIND CAUSE BUT INFORMS ME TO THAT AIR BAGS WILL NOT DEPLOY WHEN WARNING LIGHT IS ON. 2012 ACADIA HAS 81,000 MILES ON VEHICLE AND I DO NOT WANT TO TRADE AGAIN. I WOULD LIKE TO KNOW WHAT OPTIONS I HAVE SINCE THERE APPEARS TO BE NOR CALL FOR THIS PROBLEM

Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Nov 5, 201538,000 milesWV

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE THE VEHICLE WAS PARKED WITH THE LIFTGATE OPENED, THE DOOR INDEPENDENTLY CLOSED WITH FORCE AND STRUCK THE CONTACT ON THE HEAD. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. UPDATED 1/20/16 LN THE CONSUMER STATED IT WAS FIXED 12/1. *TR

Structure › Body1 injured
Filed Nov 5, 2015IL

6/18/15 LIFTGATE CAME CRASHING DOWN ON MY HEAD SO THE STRUTS WERE REPLACED AT DEALERSHIP FOR 116.72 PLUS TAX. THERE IS A RECALL #15240 FOR THIS REPAIR. BUT MY CAR WAS BUILT ON 3/8/2012 WHICH IS 9 DAYS AFTER THE RECALL DATES YOU SUBMITTED. THIS DATE NEEDS TO BE EXTENDED. MORE INVESTIGATION NEEDS TO BE LOOKED INTO THIS AND OBVIOUSLY MY CAR IN WITHIN THE PARAMETERS OF THIS RECALL. ARE THEY WAITING FOR SOMEONE TO GET HIT SO HARD IN THE HEAD AND BE KILLED. I WOULD HOPE NOT. ON DEC 12, 2014 SECONDLY THERE IS A PROBLEM THAT AT 46000 MILES THE STEERING PUMP WENT OUT DEALERSHIP TOLD ME TO KEEP THE RECEIPT THAT THEY ARE SEEING MORE OF THIS TYPE OF REPAIR. THIS REPAIR COST ME 2000.00. CAN THIS BE LOOKED INTO ALSO. NO STEERING PUMP SHOULD GO OUT WITH SUCH LOW MILEAGE. WHILE STEERING YOU COULD HEAR A WHINING NOISE.

Equipment
Filed Nov 4, 2015IN

1. THE POWER LIFT GATE ON MY VEHICLE FAILED ON 7/23/15. WHEN IT OPENED, IT WENT ALL OF THE WAY UP AUTOMATICALLY AND THEN CAME CRASHING BACK DOWN AND NEARLY HIT ME IN THE HEAD. 2. THE FAILURE FROM THAT POINT ON HAPPENS EACH AND EVERY TIME SO I HAD TO TURN THE FEATURE OFF. 3. I CONTACTED BOTH GM DIRECTLY AND SPOKE TO A LOCAL DEALERSHIP TWICE (HARE CHEVROLET IN NOBLESVILLE, IN) AND BOTH TOLD ME THAT THERE IS A RECALL ON THIS ITEM BUT NO SOLUTION AND SUBSEQUENTLY NO PARTS HAVE BEEN MANUFACTURED TO CORRECT PROBLEM. I WAS TOLD THAT I COULD FIX IT OUT OF MY OWN POCKET (WITH THE SAME SUSPECTED FAULTY PARTS) BUT THERE WAS NO GUARANTEE I WOULD BE REIMBURSED AS A RESULT I HAVE NOT BEEN ABLE TO USE MY POWER LIFT GATE IN FOUR MONTHS NOW. I RECEIVED A RECALL NOTICE IN AUGUST WITH NO UPDATES IN THREE MONTHS. I SPOKE TO THE DEALERSHIP ON 10/31/15 AND WAS TOLD THERE WAS NO UPDATE ON THIS RECALL.

Structure › Body
Filed Nov 2, 2015GA

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT ALSO STATED THAT THE REAR LIFTGATE LANDED ON HIS BACK. NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Structure › Body › Hatchback/Liftgate
Filed Oct 29, 201531,000 milesIN

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE LIFTGATE FELL ON THE PASSENGER OF THE VEHICLE. THERE WERE NO INJURIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Structure › Body › Hatchback/Liftgate
Filed Oct 27, 201560,000 milesCO

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE LIFTGATE FAILED TO OPEN. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Structure › Body
Filed Oct 26, 2015CO

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Oct 2, 201599,000 milesTX

WE GOT THIS CAR IN HOPES IT WOULD LAST 3 YEARS. WHEN WE DRIVE IT, THE TRANSMISSION SHUDDERS AND ACTS LIKE IT IS GOING TO DIE DRIVING DOWN THE ROAD. IT IS VERY DANGEROUS AND ANNOYING AND I'M AFRAID TO DRIVE IT. IT IS REALLY SUCH A SHAME, THE CAR SEEMS SO NICE BUT DRIVES WORSE THAN A SHERMAN TANK. IT SEEMS TO DO IT WORSE AT LOW SPEEDS, ON THE MILITARY BASE 15MPH 20MPH AVERAGE SPEED IT DOES IT CONSTANTLY. IT ALSO DOES IT ON THE HIGHWAY AT ANY SPEED.

Power Train
Filed Oct 2, 201599,000 milesTX

TRANSMISSION SHUDDERS AND MAKES FOR A VERY UNEASY, UNCOMFORTABLE DRIVE. IT ACTS LIKE IT IS GOING TO DIE IN THE MIDDLE OF DRIVING DOWN THE HIGHWAY.

Steering
Filed Oct 2, 201556,650 milesPA

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE DRIVING AT A HIGH RATE OF SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. IN ADDITION, WHILE DRIVING AT A LOW SPEED, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 56,650.

SteeringCrash
Filed Sep 22, 201544,000 milesLA

ACADIA WAS TRAVELING AT 55 MPH WHEN HEARD/FELT A POP/BUMP. STEERING WHEEL STARTED SPINNING TO LEFT THEN RIGHT. STEERING WHEEL STRAIGHTENED OUT. WHILE STEERING WHEEL WAS STILL FACING STRAIGHT, THE CAR STARTED VEERING SHARPLY TO THE RIGHT. THE ACADIA HIT A CULVER THEN FLIPPED 4 TIMES, COMING TO A STOP OVER 160 FEET FROM WHERE IT LEFT THE ROAD

Structure › Body
Filed Sep 9, 201547,500 milesID

AFTER MY LIFTGATE OPENED, IT SHUDDERED AND CAME CRASHING 3/4'S OF THE WAY DOWN. HAD I BEEN IN THE WAY, I WOULD HAVE BEEN HIT AND UNDOUBTEDLY INJURED. VERY DANGEROUS SITUATION WHICH HAS CAUSED ME TO BE UNABLE TO USE MY VEHICLE FOR WHICH IT IS INTENDED - I CANNOT ACCESS THE CARGO AREA FOR LOADING AND UNLOADING HEAVY AND LARGE ITEMS.! I PURCHASED THIS VEHICLE EXPLICITLY FOR IT'S LARGE CARGO AREA AND EASY ACCESSIBILITY. I NOW HAVE A VERY DIFFICULT TIME LOADING AND UNLOADING HEAVY AND BULKY ITEMS FROM THE BACKSEAT OF MY CAR.

Unknown or Other1 injured
Filed Aug 12, 201530,727 milesNY

I PRESSED THE POWER LIFT GATE BUTTON IT OPENED & I WAS PLACING A BAG IN BACK OF CAR WHEN THE LIFT GATE WENT DOWN WITHOUT WARNING & HIT ME IN THE HEAD. CAUSING A HEAD INJURY THAT REQUIRED MEDICAL ATTENTION 2 HEAD LACERATIONS THAT REQUIRED 7 STAPLES

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 GMC Acadia → · Every Acadia year → · How the figures are calculated →