Page 4 of 6 · complaints 151–200 of 296

2012 GMC Acadia complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Electronic Stability Control (esc)
Filed Mar 21, 2018FL

I HAVE BEEN CHANGE MANY TIMES THE HEADLIGHT DAY LIGHT OF THE DRIVER SIDE, STABILITY CONTROL GOING ON AND STOP MY MOVEMENT, I AVE TO WAIT FOR 5-10 MINUTES AND UNBLOCK BY ITSELF, AND THE BOTTOM OF THE REAR AC SOMETIMES ARE SUPER HOT.

Exterior Lighting
Filed Mar 7, 201878,800 milesMI

I HAVE HAD TO REPLACE MY LOW BEAM HEADLIGHTS EITHER THE DRIVER OR PASSENGER SIDE EVERY WEEK FOR THE LAST MONTH. THERE WAS A SPECIAL COVERAGE ADJUSTMENT #14823 RELEASED BY GM ON MAY 12, 2015 AND I WAS TOLD BY GMC I NEEDED TO MAKE A COMPLAINT TO TRY TO BE ELIGIBLE FOR SPECIAL COVERAGE. THERE IS CLEARLY AN ISSUE HERE AND DEFINITELY A SAFETY PROBLEM. I CAN'T SEE HAVING TO SPEND OVER $1000 TO REPLACE THE HEADLAMP ASSEMBLIES FOR A KNOWN PROBLEM

Electrical System
Filed Feb 18, 2018108,000 milesAL

LIFT GATE WOULD NOT OPEN, TRIED TO OPEN MY DRIVER DOOR TO OPEN IT FROM THERE AND IT STILL WOULD NOT WORK. TRIED TO CRANK CAR AND IT MADE A LOT OF CLICKING NOISES AND LOOKED AS IF THE BATTERY WAS DEAD BUT THEN ALL OF MY DOORS STARTED MAKING CLICKING NOISES. WON'T START. WON'T RELEASE KEY.

Steering
Filed Feb 16, 201855,000 milesOH

THE VEHICLE HAS LESS THAN 55,000 MILES AND RECENTLY WHILE GETTING OFF THE HIGHWAY, IN COLD CONDITIONS, IT BECAME VERY DIFFICULT TO TURN THE STEERING AND THEN AFTER ABOUT 500 FEET OF DRIVING THERE WAS A GRINDING NOISE. AFTER HAVING THE VEHICLE TOWED, IT WAS DETERMINED THAT BOTH THE POWER STEERING COOLING PUMP, THE POWER STEERING PUMP AND THE ACTUAL RACK AND PINION STEERING ALL NEEDED TO BE REPLACED AS A SIGNIFICANT COST AS THEY WERE SEIZED UP AND WOULD HAVE POSED A SERIOUS DRIVING RISK IF THEY HAD SEIZED WHILE DRIVING. THERE ARE NOTED TSB ON THESE ITEMS AS WELL

Steering
Filed Feb 15, 201850,000 milesPA

THE STEERING RACK ON OUR 2012 GMC ACADIA HAD TO BE REPLACED AT AGE 6 YEARS 3 MONTHS AND MILEAGE OF 54,954. I WOULD EXPECT THE STEERING RACK SHOULD LAST THE LIFETIME OF THE CAR OR AT LEAST MUCH LONGER THAN 6 YEARS AND 55,000 MILES. CAR WAS BOUGHT NEW FROM GM DEALERSHIP. REGULAR MAINTENANCE WAS PERFORMED. AT AROUND 5 1/2 YEARS AFTER PURCHASE, THERE WERE LOUD SHUTTERING AND CLICKING SOUNDS WHEN MAKING SHARP TURNS BOTH LEFT AND RIGHT. CAR IS ONLY JUST OVER 6 YEARS OLD WITH 54,954 MILES WHEN TAKEN TO A GM DEALERSHIP. DEALERSHIP DETERMINED THE STEERING RACK NEEDED TO BE REPLACED AT A TOTAL COST OF $1751.96. A QUICK GOOGLE SEARCH YIELDS NUMEROUS COMPLAINTS OF THIS PROBLEM.

Fuel/Propulsion System
Filed Feb 3, 2018118,927 milesTX

ENGINE SURGES WHEN ON HIGHWAY CAUSING RPM GAUGE TO FLUCTUATE OR BOUNCE TO 2 TO 400 RPMS. VEHICLE SHAKING WHEN DRIVING UP AN INCLINE OR ANYTIME ANYTIME PUTTING ENGINE UNDER A LOAD SPECIALLY BEFORE A TRANSMISSION SHIFT. TOOK TO GMC DEALERSHIP TWICE AND THEY SAID THEY COULDN'T LOCATE THE ISSUE. THE ISSUE STILL PERSISTS.

Structure › Body
Filed Jan 19, 201860,735 milesCA

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE THE PASSENGER ATTEMPTED TO OPEN THE POWER LIFTGATE, IT STARTED TO CLOSE UNEXPECTEDLY ON THE PASSENGER. THE CONTACT HAD TO PHYSICALLY LIFT THE LIFTGATE OFF OF THE PASSENGER. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO CHEVROLET CADILLAC BUICK GMC (18475 5TH AVE, JAMESTOWN, CA 95327) WHERE IT WAS DIAGNOSED THAT THE STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 60,735.

Fuel/Propulsion System
Filed Jan 4, 201895,000 milesTX

2012 ACADIA NEEDED A REPLACEMENT OF THE NUMBER 2 FUEL INJECTOR IN 2015, NUMBER 4 IN 2016, AND AT THE END OF 2017 REQUIRED ALL 6 REPLACED, PLUS THE FUEL PUMP. ALL 3 TIMES THESE ISSUED OCCURRED WHILE I WAS DRIVING ON THE FREEWAY WHEN THE VEHICLE WARNINGS OF SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND REDUCED ENGINE POWER STARTED GOING OFF. THE CAR THEN BEGAN TO SMOKE HEAVILY FROM THE EXHAUST PIPE AND IT WAS REQUIRED TO LIMP OFF THE FREEWAY, PRAYING THAT I WOULDN'T BE HIT AS I WENT FROM 75 TO 40 IN SECONDS.

Electrical System
Filed Jan 2, 201879,000 milesAL

TL-CONTACT OWNS A 2012 GMC ACADIA ---- CONTACT HAS HAD ISSUE LOSING TRACTION CONTROL ON VEHICLE --- STABILITY SYSTEM DOES NOT STAY ON ---- CONTACT WAS ON INTERSTATE GOING 70MPH AND TRACTION CONTROL WENT OFF --- TRACTION CONTROL WENT OFF A SECOND TIME AND ENGINE STARTED SMOKING WHILE DRIVING --- VEHICLE WAS TAKEN TO LOCAL DEALERSHIP AND DEALERSHIP STATED GAS PUMP WAS FAULTY... GAS PUMP WAS FIXED ... ENGINE WAS SMOKING AGAIN TWO DAYS AGO AND CHECK ENGINE LIGHT IS ON.... CONTACT WAS GIVEN NUMBER TO GM --- 0 RECALLS ASSOCIATED WITH THIS VIN.... CB

Power Train
Filed Nov 13, 201797,000 milesNC

VEHICLE SHUDDERS AND ENGINE SURGES IF ENGINE RPMS DROP UNDER 22OO. CAR DOES NOT DRIVE SMOOTHLY. HAS TRIPPED INTO "LIMP HOME MODE" WHILE DRIVING ON 4 LANE HIGHWAY AT 60MPH. VEHICLE HAD TO BE TOWED. DEALER "SAID THERE WAS NOT ERROR CODE TO REPAIR", HAVE TAKEN IT IN ON 4 DIFFERENT OCCASIONS WITH A REPAIR TO FUEL RELAY REPAIR, MOTOR MOUNT, AND TWICE WITH NO REPAIR BEFORE WARRANTY WAS UP, NOW OUTSIDE OF WARRANTY IN MILEAGE. THIS VEHICLE IS NOT SAFE. PROBLEM HAS BEEN GOING ON SINCE AUGUST 2017.

Steering
Filed Nov 9, 201770,500 milesMA

ALMOST CRASHED INTO A TREE WITH MY 5 YEAR OLD IN THE CAR AFTER GOING THROUGH A PUDDLE ON A RAINY DAY. THERE WAS A VERY LOUD SQUEALING NOISE AND THEN THE STEERING WHEEL FROZE. I NEEDED TO SHUT THE CAR OFF AND TURN IT BACK ON TO UNFREEZE IT. IT HAPPENED A SECOND TIME AFTER GOING THROUGH ANOTHER PUDDLE WHICH THANKFULLY WAS IN MY DRIVEWAY! BROUGHT IT TO GET MY BELT CHECKED AND THE GMC DEALER SAID THEY THINK I HAVE A SMALL STEERING FLUID LEAK AND WOULD NEED A NEW RACK AND PINION? I HAD A PRIVATE MECHANICS SECOND OPINION AND THEY SAID THEY DID NOT SEE A LEAK AND THE FLUID WAS NOT LOW? HOWEVER MY TRANSMISSION FLUID WAS A BIT LOW? MY CAR DOES STUTTER FROM TIME TO TIME BUT NO LIGHTS HAVE COME ON TO TELL ME THERE IS A PROBLEM? NOT SURE WHAT TO DO I CANT AFFORD THE $1400 TO SUPPOSEDLY FIX THE CAR. WE JUST PURCHASED IT A YEAR AGO AND IT ONLY HAS 70,000 MILES ON IT! I HAVE DONE RESEARCH AND OTHERS HAVE THE SAME ISSUE! GM NEEDS TO RECALL THIS SAFETY ISSUE BEFORE SOMEONE GETS HURT OR WORSE!! THEY ALSO NEED TO FIGURE OUT WHY SO MANY HAVE STUTTERING TRANSMISSIONS! I ALMOST GOT INTO A COLLISION BECAUSE MY CAR STUTTERED AS I WAS TURNING! THE OTHER PERSON HAD TO SLAM ON THE BRAKES AS I TRIED TO HIT THE GAS HARDER! I HAD A 3 KIDS IN THE CAR ON THE WAY TO BASEBALL!! FIGURE THIS OUT GM PLEASE BEFORE SOMEONE GET HURT IN THIS SO CALLED FAMILY CAR!!!!

Steering
Filed Nov 1, 201750,000 milesWA

POWER STEERING FAILED BOTH POWER STEERING PUMP AND STEERING GEAR. CAR HAS ~50,000 MILES. VEHICLE WOULD HAVE FEEDBACK IN STEERING AT LOW SPEEDS. NO WARNING LIGHT, COULD HAVE FAILED AT HIGH SPEEDS CAUSING INJURY.

Electrical System
Filed Oct 31, 201780,123 milesVA

MY GMC ACADIA DENALI HAS A LITTLE OVER 80,000 MILES. I HAVE OTHER VEHICLES FOR EVERYDAY USE SO I ONLY DRIVE THE ACADIA FOR LONG DISTANCES OVER THE WEEKEND. THE VEHICLE SITS IN THE GARAGE WHEN NOT IN USE. I HAVE HAD NO ISSUES WITH THE VEHICLE UNTIL I TOOK IT TO THE DEALER TO HAVE ONE OF THE HEAD LIGHT BULBS ON THE PASSENGER SIDE REPLACED. AFTER I PICKED THE VEHICLE UP I DROVE IT TO NEW YORK AND ON MY WAY BACK (THE NEXT DAY) HAD THE SERVICE LIGHT COME ON TO LET ME KNOW THERE WAS A PROBLEM WITH THE BATTERY. I LOOKED AT THE BATTERY INDICATOR IN THE DASH AND NOTICED THE CHARGE WAS GETTING LOWER AND LOWER. BY THE TIME I GOT TO BALTIMORE, MD THE INDICATOR WAS BELOW 12 AND THE VEHICLE FINALLY SHUT OFF. TOWED THE VEHICLE TO THE DEALERSHIP AND THEY FIRST REPLACED THE BATTERY BUT THAT DIDN'T FIX THE PROBLEM. THEY THEN REPLACED THE ALTERNATOR. I DROVE THE VEHICLE THREE TIMES AND IT WORKED FINE. THREE WEEKS LATER I TRIED TO START THE VEHICLE AND HAD NO BATTERY POWER. TRIED JUMPING THE VEHICLE BUT IT WOULD NOT GATHER ENOUGH POWERE TO START THE ENGINE. HAD THE VEHICLE TOWED TO THE DEALER. THEY SAID THAT THE NEW BATTERY THAT WAS INSTALLED HAD A BAD CELL. I AM AFRAID THAT'S NOT THE ISSUE; IT'S OBVIOUS THAT SOMETHING IS DRAINING THE BATTERY WHEN THE CAR IS NOT IN OPERATION AND IT ALL STARTED WHEN I HAD THE HEADLAMP. I THINK GM IS AWARE OF ELECTRICAL ISSUES WITH THE ACADIA. I JUST WANT TO MAKE SURE I PUT THIS COMPLAINT OUT THERE. I AM NOT CONFIDENT THAT THIS PROBLEM WON'T OCCUR THREE WEEKS FROM

Steering
Filed Oct 29, 201776,800 milesMI

NOTICED ODD NOISE WHEN TURNING STEERING WHEEL. UPON HAVING NOISE CHECKED DISCOVERED THAT THE RACK AND PINION BOX AS WELL AS THE POWER STEERING PRESSURE LINE WERE BOTH LEAKING. AUTO TECHNICIAN ADVISED REPAIR/REPLACEMENT NECESSARY AS NOISE WOULD GET WORSE AND STEERING WOULD BECOME MORE DIFFICULT IN A SHORT TIME. TECHNICIAN STATED THAT THEY HAVE REPLACED NUMEROUS RACK/PINION UNITS ON THIS MAKE OF VEHICLE. CHECK OF THE INTERNET FINDS THAT THIS STATEMENT IS TRUE. ONLY 76000 MILES ON VEHICLE. REPLACEMENT/REPAIR NOT COVERED BY WARRANTY. RACK AND PINION AND PRESSURE HOSE REPLACED AT A COST OF ALMOST $900.00.

Electrical System
Filed Oct 13, 201780,350 milesOK

WHEN DRIVING OR EVEN AFTER JUST SITTING FOR A WHILE WITHOUT THE CONTROLS ON OR OFF THE BACK PANEL THAT CONTROLS THE HEAT AND AIR IN THE SECOND ROW THE KNOBS ARE EXTREMELY HOT TO THE TOUCH. I HAVE CHILDREN AND GRANDCHILDREN THAT SIT IN THE SECOND ROW DAILY AND THIS HAS HAPPENED SINCE PURCHASING THE VEHICLE.

Electrical System2 injured
Filed Oct 10, 201794,000 milesLA

WITH THE VEHICLE IS STATIONARY, I OPENED THE POWER LIFT GATE, IT OPENED COMPLETELY, AND SUDDENLY FEE FELL ABOUT 1 TO 2 FEET, STIKING ME AND MY 6 MONTH OLD SON IN THE HEAD. I HAVE REPEATED THIS OPERATION MULTIPLE TIMES STANDING CLEAR OF THE LIFT GATE AND IT CONTINUES TO DO THE SAME THING EVERYTIME. IT IS NOT SAFE TO ACCESS THE CARGO AREA OF MY VEHICLE UNTIL THIS IS REPAIRED. I CALLED THE GMC DEALER IN BUNKIE, LA TO SEE IF IT WAS COVERED UNDER THE 2012 GMC ACADIA RECALLS FOR POWER LIFT GATE MALFUNCTIONING, AND THEY SAID IT WASN'T COVERED. I DISAGREE.

Exterior Lighting
Filed Oct 6, 201766,058 milesNC

THE RUNNING LAMPS WOULD NOT COME ON

Steering
Filed Sep 18, 201750,000 milesNJ

THE RACK LEAKED AND WAS REPLACED AT APPROX 50 K MILES. THEN THE POWER STEERING PUMP WAS REPLACED AT APPROX 60K MILES.

Fuel/Propulsion System
Filed Sep 10, 201760,000 milesMI

AUTOMOBILE STALLED WHILE DRIVING AND WOULD NOT START. SERVICE COMPLETED AT CHEVROLET DEALERSHIP ON JUNE 12 TO REPLACE FUEL PUMP CONTROL MODULE, WHICH WAS A RECALLED PART ON GMC ACADIA'S. I CALLED GM AND WAS INFORMED MY VIN WAS NOT PART OF RECALL AND WAS TOLD I WOULD BE CALLED BACK WITH AN EXPLANATION WHY. I NEVER RECEIVED A RETURN PHONE CALL. CAR STALLED AGAIN WHILE DRIVING AND WOULD NOT START. SERVICE COMPLETED AT GMC DEALERSHIP ON AUGUST 12 TO REPLACE FUSE BLOCK THAT CONTROLS FUEL PUMP. APPROXIMATELY 2 WEEKS LATER CAR STALLED WHILE DRIVING, THEN RESTARTED. RETURNED CAR TO CHEVROLET DEALERSHIP FOR SERVICE. THEY HELD CAR 8 DAYS BUT COULD NOT FIND SOURCE OF PROBLEM, THOUGH THOUGHT IT WAS THE FUEL PUMP. CAR STALLED AGAIN ON SEPTEMBER 8 THEN RESTARTED. BROUGHT TO CHEVROLET DEALERSHIP FOR SERVICE BUT AGAIN THEY FOUND NO SERVICE CODE. WAS INFORMED WITH THE NUMBER OF MILES ON VEHICLE, 60,100, I SHOULD NOT BE HAVING THESE ISSUES. CAR STALLED AGAIN ON SEPTEMBER 10 AND WILL NOT RESTART. WILL NEED TO, AGAIN, BRING IN FOR SERVICE. COMPLAINT IS IN REGARD TO VEHICLE RECALL FOR MY YEAR AND MODEL, BUT NOT FOR MY SPECIFIC VIN, EVEN THOUGH RECALL PROBLEM EXISTS WITH MY VEHICLE. HAVE HAD CAR SERVICED AT GM DEALERSHIPS TWICE AT EXPENSE OF OVER $1,000 FOR THE SAME ISSUE AND ISSUE PERSISTS. GM HAS NOT RESPONDED AND GM DEALERSHIPS HAVE BEEN UNABLE TO SOLVE PROBLEM.

Steering
Filed Aug 19, 201768,423 milesOH

THIS IS A 2012 WITH ONLY 68,423 MILES AND JUST HAD THE STEERING GEAR BOX REPLACE BECAUSE IT WAS LEAKING. IT COST ME $1,118.54 (PARTS & LABOR). THIS NEED TO BE LOOK INTO BECAUSE I HAVE READ THAT OTHER PEOPLE HAVE THE SAME PROBLEM. THIS DOESN'T SOUND TO GOOD WITH LOW MILEAGE. I AM ABOUT 71 AND ALL OF THE CARS I HAD IN THE PAST NEVER HAD ANYTHING LIKE THIS. I TOOK MY CAR TO HAVE THE BRAKES REPLACE WHEN THE GMC SERVICE FOUND THIS PROBLEM. I WOULD THING THIS SHOULD BE A RECALL.

Engine
Filed Aug 18, 201776,000 milesOH

NOTICED A SLIGHT SQUEAK WHEN STEERING SO TOOK CAR IN FOR SERVICE AND DEALER PERFORMED NEARLY $5400.00 OF WORK ON MY CAR. HERE IS WHAT THEY WROTE ON THE BILL: C/S VEHICLE MAKING A SQUEAKING NOISE WHEN TURNING THE STEERING WHEEL AT LOWER SPEEDS FOUND TO BE LEAKING TO A DROP ON TO OTHER COMPONENTS. REPLACED STEERING RACK AND CLEANED FLUIDS. THEN THEY ALSO DID THIS SERVICE: C/S TO FIX OIL PNA LEAK FOUND IN MPVI AS WELL AS FRONT COVER TO ENGINE FOUND TO BREAKING. TWO SEPARATE OIL SEEPS FOUND DURING MPVI. DUE TO FAILED SEALS REPLACED SAID PARTS AND RESEALED. CLEANED PARTS AND TEST DROVE AND DUE TO THESE "FIXES" PERFORMED THEY ALSO DID ALIGNMENT: C/S TO PERFORM 4 WHEEL ALIGNMENT FOR STEERING RACK PERFORMED ALIGNMENT TO ME THE OIL LEAKS SEEMS TO BE RESULT OF POWER STEERING LEAKS DUE TO EROSION OF THE GASKETS AND WAS WONDERING IF THIS HAS BEEN REPORTED AS AN ISSUE AS $5400.00 FOR REPAIRS SEEMS EXTREMELY HIGH. WAS THERE RECALLS ON THE POWER STEERING ISSUE? THANKS, [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB

Steering
Filed Aug 1, 201750,000 milesCA

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN, THE POWER STEERING SEIZED. THE CONTACT WAS ABLE TO MERGE INTO TRAFFIC AND STEER THE VEHICLE WITH FORCE. WHILE ACCELERATING, THE STEERING RETURNED TO NORMAL. IN ADDITION, THERE WAS AN ABNORMAL WINDING SOUND AND THE FAILURE GRADUALLY RECURRED. THE DEALER (HANLESS HILLTOP BUICK GMC, 3230 AUTO PLAZA, RICHMOND, CA, 94806, 510-222-4141) SCHEDULED AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO OPEN RECALL ON THE VEHICLE. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Air Bags
Filed Jul 20, 2017CA

THE AIR BAG LIGHT HAS BEEN GOING ON INTERMITTENTLY SINCE AROUND 2013. THE FIRST REPAIR WAS COMPLETED DUE TO A RECALL NOTICE BACK THEN. THE LIGHT CAME BACK ON AGAIN SHORTLY AFTER, REPAIRED ONE MORE TIME. THE AIR BAG LIGHT CAME ON A 3RD TIME, AND VEHICLE WAS TAKE TO ANOTHER GM SERVICE CENTER FOR REPAIR. THEY PERFORMED THIS REPAIR IN 2016, AND NOTED THEY REPAIRED A BROKEN CLIP, BUT ALLEGEDLY WAS A DIFFERENT PROBLEM THAT THE ONE THE RECALL ADDRESSED ABOUT 2 YEARS PRIOR. NOW A FEW MONTHS AFTER THIS LAST REPAIR, THE AIR BAG LIGHT CAME ON AGAIN. THE GM SERVICE CENTER IS DIAGNOSING A COMPLETELY DIFFERENT PROBLEM THAN THE FIRST RECALL, AND DIFFERENT THAN THEIR LAST REPAIR. THIS ONE THEY ARE NOTING A PROBLEM WITH THE "RIGHT FRONT SIDE DEPLOYMENT LOOP" AND RECOMMEND THAT THE PASSENGER SEAT AIR BAG BE REPLACED. AS A CONSUMER, WHETHER THE AIR BAG LIGHT IS "NOT PART OF THE RECALL, AND YOU CAN ONLY GET THE RECALL WORK DONE ONCE", THIS IS EXTREMELY CONCERNING THAT THIS VEHICLE HAS HAD SO MANY ISSUES WITH THE SAFETY DEVICES AT NO MORE THAN 5 YEARS OF AGE. THIS SHOULD NOT BE HAPPENING WITH ANY SAFETY DEVICES ON ANY VEHICLE THAT IS ONLY 5 YEARS OLD (ALTHOUGH THE AIR BAG SYSTEM HAS CONTINUOUSLY BEEN DEFECTIVE SINCE AGE 1 OF THE VEHICLE). GENERAL MOTORS BEARS AN ENORMOUS LIABILITY WITH SELLING VEHICLES THAT HAVE CONTINUOUS SAFETY DEFECTS, ESPECIALLY AT AN EARLY AGE OF THE VEHICLE.

Steering
Filed Jul 11, 201755,000 milesNJ

POWER STEERING RACK AND PUMPED LEAKED AT 57,000. THE CAR WAS NOT DRIVABLE AS THE STEERING COULD NOT BE USED. I ALMOST GOT INTO A CAR ACCIDENT TWO WEEKS AGO. THIS IS THE SECOND RACK THAT HAS BROKEN. IT WAS REPLACED BY AN ACDELCO GM APPROVED PART

Air Bags
Filed Jul 10, 2017NY

I HAVE REPEATEDLY HAD PROBLEMS WITH THE AIRBAG. IT HAS BEEN REPAIRED 4 TIMES AND CONTINUES TO HAVE FRAYED WIRING WHICH DISABLES THE AIRBAG. THIS IS A MAJOR SAFETY HAZARD ON THIS SUV AND HAS BEEN RECALLED FOR ISSUES MORE THAN ONCE. I WAS TOLD BY THE DEALER- D'ELLA GMC THAT IF THE AIRBAG LIGHT IS ON, IT WONT DEPLOY IN AN ACCIDENT. ANOTHER RECALL SHOULD BE ISSUED SINCE THERE ARE NUMEROUS POSTINGS ON THE INTERNET ABOUT THE PROBLEM

Structure › Body › Hatchback/Liftgate1 injured
Filed May 16, 201775,000 milesTN

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT'S VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). AFTER OPENING THE LIFTGATE, IT FELL WITHOUT WARNING. THE LIFTGATE STRUCK THE CONTACT'S HEAD AND KNOCKED HIM UNCONSCIOUS. THE CONTACT WAS TAKEN TO THE HOSPITAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 07/13/17*LJ THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED. UPDATED 08/29/2017*JS

Air Bags
Filed May 11, 201785,000 milesKY

I WAS DRIVING IN MY NEIGHBORHOOD WHEN MY CAR STARTED MAKING A LOUD NOISE AS I TURNED THE WHEEL TO THE RIGHT. I TURNED ONTO MY STREET AND MY CAR STARTED SMOKING, SMELLED LIKE SOMETHING WAS BURNING, AND THE POWER STEERING WENT OUT. LUCKILY I WAS NEAR MY HOME. I LOOKED UNDERNEATH THE VEHICLE AND FLUID WAS SPRAYING OUT AND THE POWER STEERING PUMP BUSTED OUT OF NOWHERE. NOT ONLY WAS THE POWER STEERING PUMP BAD BUT THE WATER PUMP IS LEAKING ALSO AT THE SAME TIME AT 85000 MILES. ANOTHER ISSUE IS THAT THE SERVICE AIR BAG HAS BEEN ON SINCE I PURCHASED THE VEHICLE AND I TOOK IT BACK TO THE DEALERSHIP THE NEXT DAY AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT BUT IT REMAINS ON. WHAT IF I'M IN AN ACCIDENT AND THE AIR BAGS AREN'T WORKING PROPERLY.

Steering
Filed Apr 24, 201798,000 milesMA

THE VEHICLE HAS MAJOR STEERING ISSUES. POWER STEERING LOSS AT LOW SPEEDS MAKING TURNING AND OPERATING THE VEHICLE UNSAFE. THIS VEHICLE SHOULD BE INCLUDED IN THE RECALL THAT ENDED WITH THE 2011 MODELS. THE STEERING RACK AND PUMP SHOULD NOT HAVE TO BE REPLACED AT THE BUYERS COST DUE TO MANUFACTURING DEFECTS.

Structure › Body
Filed Apr 20, 2017PA

BACK LIFTGATE DOESN'T HOLD AND DROPPED ON MY HEAD. IT NEVER DID HOLD SINCE I GOT IT BUT IT WOULD SLIP DOWN SLOWLY NOW IT DROPS HARD AND FAST.

Steering
Filed Apr 18, 201775,000 milesMN

VEHICLES 75,000 MILES ON IT. WHILE DRIVING THROUGH A PARKING GARAGE, MY POWER STEERING WENT OUT, VERY SUDDENLY, MAKING DRIVING VERY DIFFICULT AND VERY DANGEROUS. AFTER BRINGING MY VEHICLE TO A MECHANIC, I WAS TOLD I NEEDED TO REPLACE BOTH THE STEERING PUMP AND RACK AND PINION. AFTER SOME READING, IT APPEARS AS THOUGH THIS IS A RECURRING ISSUE FOR THE ACADIA THAT HASN'T BEEN ADDRESSED FOR THIS MODEL YEAR. .

Visibility/Wiper
Filed Apr 6, 201762,000 milesCO

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN, THE WINDSHIELD WIPERS ONLY WORKED AT THE HIGHEST SETTING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

Visibility › Defroster/Defogger/Hvac System
Filed Mar 28, 2017101,000 milesCA

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE DRIVING 40 MPH, THE AIR CONDITIONER LIGHT FAILED TO ILLUMINATE INITIALLY, BUT LATER ILLUMINATED INTERMITTENTLY. THE AIR CONDITIONER FAILED TO TURN ON AFTERWARDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A HOLE IN THE AIR CONDITIONER LINE HOSE DUE TO THE HOSE RUBBING UP AGAINST THE POWER STEERING LINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

Structure › Body
Filed Mar 28, 201773,100 milesCO

AS MY GMC ACADIA IS SITTING IN THE GARAGE I PULLED ON THE LIFT GATE HANDLE TO OPEN THE TAILGATE. CONFIDENCE THAT IT WAS GOOD TO STEP IN AN PUT MY BABY'S STROLLER I PROCEEDED TO STEP IN AS SOON AS THE LIFT GATE GOT TO IT'S PEEK THE STRUT GAVE IN AND THE GATE CAME DOWN ABOUT TWO FEET OR SO STRIKING ME ON TOP OF MY HEAD. I MANAGED GET DOWN AS TO NOT GET HEART THE LIFT GATE SEEMS TO BE OUT OF SERVICE BECAUSE THERE IS NO WAY TO OPEN IT AND HAVE IT STAY OPEN. IT JERKS AND THEN IT CLOSES ITSELF.

Air BagsCrash
Filed Mar 27, 201736,000 milesIL

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE ATTEMPTING TO PARK THE VEHICLE, IT ACCELERATED UNEXPECTEDLY THROUGH A GARAGE DOOR. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER AND THE DIAGNOSTIC RESULTS WERE NOT DISCLOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. *AS

Unknown or Other1 injured
Filed Mar 6, 201727,000 milesFL

BACK IN JANUARY 2017 I TOOK MY CAR IN TO HAVE THE POWER LIFTGATE RECALL WORK DONE AT MY DEALER. ON 3/1/17 IN THE EVENING, WHILE LOADING GROCERIES IN THE BACK OF MY CAR THE POWER LIFTGATE FELL FULL-FORCE RIGHT ONTO MY HEAD AND PUSHED DOWN ONTO MY NECK (AND IT IS A VERY HEAVY LIFTGATE!). THANKFULLY I DID NOT PASS OUT. I IMMEDIATELY CALLED MY SERVICE GUY TO LET HIM KNOW WHAT HAD HAPPENED. I ALSO BROUGHT THE CAR IN TO THE DEALER THE VERY NEXT DAY. AFTER NOT FEELING WELL THE NIGHT BEFORE, I WENT URGENT CARE, WHO IN TURN SENT ME TO THE ER FOR A CT SCAN OF MY HEAD. I SUFFERED A CONCUSSION. I DO NOT BELIEVE THAT THE PROBLEM WITH THE LIFTGATE HAS BEEN SOLVED AND THINK IT IS A VERY DANGEROUS SITUATION SINCE THERE WAS NO INDICATION OR SIGNS OF A FAILURE. I CONTACTED GM WHO HAS OPENED A CASE AND SAID THEY WILL BE CONTACTING ME. QUITE FRANKLY I WANT TO GET RID OF THE CAR BECAUSE OF THIS SITUATION. I THINK ALL ACADIA OWNERS SHOULD BE AWARE OF HOW SERIOUS IN FACT THIS ISSUES IS. I WAS TOTALLY UNAWARE UNTIL I READ ARTICLES AND OTHER MATERIALS ON THE WEB. I AM IN THE PROCESS OF GATHERING ALL OF MY PAPERWORK TO BE SCANNED AND WILL BE FILING A LAWSUIT IF GM CANNOT RESOLVE THE ISSUE WITH ME. I WILL BE HAPPY TO FORWARD TO YOU ANY DOCUMENTATION YOU DESIRE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Mar 1, 201755,000 milesNC

TODAY WITH THE FUEL GAUGE SHOWING 1/2 TANK FULL, MY ACADIA RAN OUT OF GAS AND I WAS FORCED TO THE SIDE OF THE ROAD. I HAVE SEEN RECALLS FOR OTHER YEAR MODELS FOR THIS EXACT PROBLEM, BUT THE YEAR MY ACADIA IS DOES NOT MATTER TO GM. THIS IS A VERY SERIOUS PROBLEM THAT COULD CAUSE A SEVERE ACCIDENT. GM'S RECALL NUMBER IS 14007. IN THE AFFECTED VEHICLES, THE ENGINE CONTROL MODULE (ECM) SOFTWARE MAY CAUSE THE FUEL GAUGE TO READ INACCURATELY. AN INACCURATE FUEL GAUGE MAY RESULT IN THE VEHICLE UNEXPECTEDLY RUNNING OUT OF FUEL AND STALLING, INCREASING THE RISK OF A CRASH.THEY KNOW THERE IS A PROBLEM WHY NOT FIX IT.

Electrical System
Filed Feb 24, 201795,000 milesTX

AFTER GETTING LIFT GATE RECALL WHEN OPENED ALL THE WAY A LOUD POP WOULD HAPPEN. WAS TOLD STRUTS WORN. DIDN'T DO IT BEFORE. AS OF 1 DAY AGO LIFT GATE WILL OPEN LITTLE MORE THAN HALF WAY THEN JUST START CLOSING ON ITS OWN. IT CANNOT BE STOPPED. BEFORE WHEN IT BUMPED SOMETHING IT WOULD STOP OR OPEN BACK UP. NOW THERE IS NO STOPPING IT. IF A CHILD WEAR ABLE TO GET BETWEEN IT WHEN THIS HAPPENS IT WOULD KILL THEM. I WAS PARKED TRYING TO GET SOMETHING OUT OF THE BACK OF THE CAR.

Electrical System
Filed Feb 13, 201780,000 milesPA

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE ABS, ENGINE, BATTERY, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER. ALSO, THE KEY FAILED TO RETRACT FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Unknown or Other
Filed Jan 21, 201735,000 milesTX

THE HYDRAULIC ROD THAT HOLDS THE ENGINE HOOD OPEN FAILED AT 35,000 MILES.

Steering
Filed Jan 12, 201775,000 milesKS

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.

Structure › Body1 injured
Filed Dec 30, 2016NY

MY CAR WAS PURCHASED WITH A POWER LIFT GATE IN 2012. IT HAS ALWAYS WORKED FINE UNTIL ONE DAY RECENTLY I WAS HOLDING MY YOUNG DAUGHTER PUTTING A PACKAGE IN THE TRUNK WHEN IT SUDDENLY REVERSED ITS MOTION JUST AS IT WAS ALMOST FULLY OPEN AND CAME SLAMMING DOWN ON BOTH MY DAUGHTER AND I HITTING ME, THANKFULLY NOT MY DAUGHTER RIGHT IN THE HEAD. THERE WAS NO WAY I COULD HAVE GOTTEN OUT OF THE WAY OF THIS DOOR-THE SAFETY FEATURE WHICH WOULD MAKE IT GO BACK UP IF SOMETHING WAS IN THE WAY WAS DEFECTIVE AT THIS POINT AND NOT WORKING. THERE WAS NO WARNING LEADING UP TO THIS EVENT THAT WOULD CAUSE ME TO BELIEVE THE DOOR WAS BEGINNING TO BREAK. MY HUSBAND LOOKED AT IT AS WELL WHEN I RETURNED HOME AND IT CONTINUED TO TAKE PLACE AND FORCEFULLY SLAMMED THE DOOR DOWN. WE IMMEDIATELY DISABLED THE POWER LIFT GATE; HOWEVER, IT WAS ALMOST IMPOSSIBLE FOR ONE INDIVIDUAL TO OPERATE THE DOOR MANUALLY BECAUSE IT WOULD NOT STAY UP ON IT'S OWN AND HAD TO BE HELD OPEN. I HAVE CONTACTED GMC AND HAVE A OPENED UP A CLAIM WITH THEM BUT THEY HAVE NOT REPORTED THAT THERE ARE ANY OPEN RECALLS ON THIS CAR PART. WE ARE VERY UPSET AND THANKFUL THAT MYSELF OR MY DAUGHTER WASN'T HURT WORSE ( I DID SUFFER A HEADACHE FOR A GOOD PART OF THE DAY). I FEEL THAT THIS WAS A VERY DANGEROUS EVENT THAT TOOK PLACE AND THERE WAS NO WAY TO GET OUT OF THE WAY OF THIS DOOR FORCEFULLY AND ERRATICALLY BEING BROUGHT DOWN ON MY HEAD. WE HAVE PAID SEVERAL HUNDRED DOLLARS AT THIS POINT TO RECTIFY THE SITUATION AND FIX THE LIFT GATE. I HA

Steering
Filed Dec 13, 201670,000 milesIN

THE STEERING ON THE VEHICLE BEGAN TO ACT LIMITED AND TOUGH TO CONTROL. LAST WEEK WHEN TURNING THROUGH AN INTERSECTION, IT BECAME DIFFICULT TO CONTROL AND AVOIDED AN ACCIDENT ONLY DUE TO LOW RATE OF SPEED. PULLED THE OFF TO THE SIDE AND GOT THE VEHICLE OFF OF THE ROAD IMMEDIATELY AFTER THIS ISSUE. IF TURN WAS CONDUCTED AT A HIGHER RATE OF SPEED, IT COULD HAVE BEEN A PROBLEM. AFTER HAVING THE VEHICLE IN THE SHOP FOR THREE DAYS IT WAS DETERMINED THAT THERE WAS A MALFUNCTION OF THE POWER STEERING AND A BAD POWER STEERING PUMP. THIS WAS EXTREMELY FRUSTRATING FOR A VEHICLE WITH ONLY 70,000 MILES. *TR

Fuel/Propulsion System
Filed Dec 12, 201686,000 milesTX

TRUCK HAS A HORRIBLE FUEL SYSTEM. DRIVING DOWN THE HIGHWAY AND LOST POWER IN VEHICLE. LESS THAN 90K MILES. 2 BAD FUEL INJECTORS ALREADY, A FUEL PUMP REPLACEMENT, NOT TO MENTION OTHER MECHANICAL ISSUES. *TR

Air Bags
Filed Dec 6, 201616,924 milesNC

MY 2012 GMC ACADIA WAS INVOLVED IN GM SAFETY RECALL 14030 IN MAY 2014 CONCERNING THE 'SERVICE AIR BAG' LIGHT COMING ON (NHTSA CAMPAIGN NUMBER: 14V118000). EVEN THOUGH MY VEHICLE HAD NOT HAD THE PROBLEM, ON 09/24/14 MY DEALER PERFORMED THE RECALL BY REMOVING THE DRIVER AND PASSENGER SIDE IMPACT AIRBAG (SIAB) WIRING HARNESS CONNECTORS AND SPLICING AND SOLDERING THE WIRES TOGETHER. YELLOW ELECTRICAL TAPE WAS PLACED OVER THE SPLICES. VEHICLE HAD 16,924 MILES ON IT AT THAT TIME. SHORTLY AFTER THE REPAIR WAS DONE THE 'SERVICE AIR BAG' LIGHT STARTED COMING ON. WE QUICKLY DETERMINED THE LIGHT WOULD GO OUT IF WE "WIGGLED" THE YELLOW TAPE UNDER THE PASSENGER'S SEAT. GM ISSUED SERVICE BULLETIN 15536 IN AUGUST 2015. THEY HAD RECEIVED REPORTS THAT, IN SOME CASES, THE REQUIRED REPAIR FOR GM RECALL N14030 MAY HAVE BEEN INCORRECTLY PERFORMED BY THE DEALER SERVICE TECHNICIAN. UNDER THIS SPECIAL COVERAGE DEALERS WERE TO REMOVE THE SECTION OF THE WIRE WITH THE FAULTY REPAIR AND RE-CONNECT THE WIRES AT NO CHARGE TO THE CUSTOMER. GM IDENTIFIED ALL VEHICLES INVOLVED WITH 15536 BY VIN ON THE APPLICABLE WARRANTIES SECTION IN GM GLOBAL WARRANTY MANAGEMENT SYSTEM. WHEN I TOOK MY VEHICLE IN TO HAVE THE 'SERVICE AIR BAG' LIGHT PROBLEM FIXED, THE DEALER SAW THE LIGHT WAS ON BUT THEIR SCAN REVEALED NO CODES. HE SAID THIS WAS NOT THE SAME ISSUE AND MY VIN WAS NOT INCLUDED IN THE SERVICE BULLETIN ANYWAY. THE DEALER NOR GM CUSTOMER SERVICE COULD EXPLAIN WHY ALL VINS INVOLVED WITH THE ORIGINAL RECALL (14030)

Electrical System
Filed Nov 21, 201675,000 milesOH

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE THE VEHICLE WAS PARKED, THE FUEL GAUGE FAILED TO DISPLAY THE CORRECT READING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

Air BagsCrash2 injured
Filed Nov 12, 201664,000 milesNC

THE VEHICLE WAS IN MOTION NEAR AN INTERSECTION AND APPROACHING THE LIGHT TO TURN. ( NEAR AIRPORT IN RALEIGH NC) THE FRONT AND SIDE AIRBAGS FAILED TO DEPLOY DURING THE CRASH. THE OTHER VEHICLE HAS BEEN DECLARED TOTAL LOSS AND MINE HAS SIGNIFICANT DAMAGE AND COULD BE CLASSIFIED AS TOTAL LOSS. THERE ARE PERSONAL INJURIES. I AM ATTACHING PICTURES OF THE VEHICLE AND ACCIDENT REPORT.

Seat Belts
Filed Nov 2, 2016CA

RIGHT FRONT PASSENGER SIDE SEAT BELT BUCKLE DOES NOT LOCK AND SECURES THE RIGHT FRONT PASSENGER IN PLACE

Fuel/Propulsion System
Filed Sep 28, 2016133,000 milesIN

CHASSIS ELECTRONIC CONTROL MODULE INTERNAL CONTAMINATION - GMC RECALL 14515 - THIS IS A RECALL ON A LOT OF GM CARS AND TRUCKS WHICH INCLUDES THE 2012 GMC ACADIA BUT MY VIN DOESN'T QUALIFY. THIS CONTROL MODULE IS EXPOSED TO WATER AND ALL OF THE ELEMENTS WHICH IS WHY THERE IS A RECALL. OURS FAILED YESTERDAY AT HIGHWAY SPEEDS AND THE CAR DIED AT 60 MPH. WE WERE LUCKY TO BE HEADING TO THE EXIT WHEN IT DIED AND NOT INVOLVED IN A CRASH. I'VE SPOKEN TO 3 GMC SERVICE CENTERS IN THE AREA AND THE GMC ASSISTANCE CENTER AND THEY TELL ME THAT MY VIN DOES NOT HAVE ANY RECALLS. VERY DANGEROUS SITUATION THAT OCCURRED AND ALL OF THESE VEHICLES NEED TO BE FIXED.

Exterior Lighting
Filed Aug 26, 201660,000 milesPA

HEADLAMPS KEEP MELTING/BURNING OUT

Steering
Filed Aug 20, 201633,000 milesIL

DURING THE LAST YEAR OR SO, MY STEERING GOES OUT WHEN I'M MAKING A TURN AFTER DRIVING THROUGH A PUDDLE. IT KICKS BACK IN AFTER 15-30 SECONDS. I TOOK IT TO THE DEALER LAST YEAR, THEY JUST BLEW IT OFF, SAID IT WAS A DIRTY SENSOR OR SOMETHING, BUT DIDN'T FIX IT, NOR DID THEY DOCUMENT IT. IT KEPT HAPPENING. I TOOK IT BACK TO THE DEALER LAST WEEK (AFTER MY WARRANTY EXPIRED) AND THEY DID $1800 WORTH OF WORK TO THE CAR (NEW STEERING PUMP AND STEERING HOSE). MY EXTENDED WARRANTY COVERED SOME OF IT. LAST NIGHT IT STORMED AGAIN, THERE WERE A LOT OF PUDDLES ON THE ROADS AND NOW IT'S WORSE THAN EVER!!! THE STEERING IS GOING OUT EVEN WHEN I'M DRIVING STRAIGHT THROUGH A PUDDLE AND IT'S LASTING LONGER. THE BATTERY WARNING LIGHT ALSO FLASHED ON, BUT THEN IT WENT OFF WHEN THE STEERING KICKED BACK IN. I'M PETRIFIED TO DRIVE THE CAR!

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 GMC Acadia → · Every Acadia year → · How the figures are calculated →