Page 2 of 7 · complaints 51–100 of 331

2009 GMC Acadia complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Engine
Filed Mar 13, 2019135,000 milesTX

SERVICE ENGINE SOON LIGHT COMES AND GOES, TOOK TO MECHANIC AND DIAGNOSED WITH P0017 CODE. CAM SHAFT PROBLEM, MECHANIC PUT NEW PART ON AND SERVICE LIGHT CAME BACK ON. THE PROBLEM NOW IS TIMING CHAIN AND THEN GET A NEW ENGINE ON A CAR THAT HAS APPROX 140,000 MILES. THE CAR EXPERIENCES A JITTER WHILE DRIVING AND WON'T ACCELERATE OR LAGS WHEN GAS PEDAL IS PUSHED.

Engine
Filed Mar 6, 2019135,146 milesWI

BOUGHT THE CAR ON FEB. 28, 2018. FOUND OUT ON JANUARY 23, 2019 THAT IT NEEDS A NEW ENGINE. THIS IS NOW THE 2ND GMC ACADIA WE BOUGHT IN LESS THAN TWO YEARS THAT NEEDS A NEW ENGINE. THAT IS NOT RIGHT. WE HAVE NOW SPENT OVER $20K FOR TWO CARS WE CURRENTLY DON'T HAVE A WORKING CAR. THE LAST CAR I BOUGHT WAS A 2010 GMC AND I WAS DRIVING THE CAR ON THE HIGHWAY AND SMOKE STARTED COMING OUT OF THE ENGINE. LATER IT WAS DETERMINED THAT THE ENGINED DIED - THERE WAS NEVER EVER WARNING LIGHTS OR WARNING THAT THERE WAS TROUBLE WITH THE CAR. BOTH CARS HAVE THE 3.6L SIDI VG ENGINE. OUR AUTO PLACE SAID THEY ARE HAVING A HARD TIME FINDING THAT ENGINE BECAUSE MANY PEOPLE NEED THAT ENGINE FOR THE EXACT SAME PROBLEM. CAN NOT BE A COINCIDENCE. I HAVE CONTACTED GMC AND THEY DON'T CARE.

Electrical System
Filed Feb 28, 2019112,000 milesNJ

TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHEN THE CONTACT STARTED THE VEHICLE, THE ONSTAR UNIT CALLED THE POLICE WITHOUT THE CONTACT PUSHING THE BUTTON. THE POLICE ARRIVED AND INFORMED THE CONTACT THAT THE ONSTAR WAS STILL GOING OFF AND SENDING A SIGNAL TO THE POLICE. ONCE THE POLICE LEFT, THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT NOTHING WOULD TURN ON AND THE VEHICLE COULD NOT BE DRIVEN. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 112,000.

Air Bags
Filed Jan 17, 2019OH

GMC HAS A SPECIAL SAFETY RECALL ON THEIR TIMING CHAINS BUT PROVIDED NO HELP WHEN DEALERSHIPS FAIL TO NOTIFY YOU BEFORE THE WARRANTY IS OUT EVEN WHEN YOU ARE COMPLAINING. WHEN DRIVING THE VEHICLE REFUSES TO MOVE AND THE RPMS JUST GO UP. GMC TELLS YOU TO GO BACK TO THE DEALERSHIP THAT FAILED TO FIND IT TO GET YOUR MONEY BACK. PASSENGER FRONT AIR BAG TURNS ON WITH LITTLE WEIGHT TO NO WEIGH THERE! MC DANIALS IN MARION, OHIO WAS ABLE TO FIND THATBTHEY LOSE CALIBRATION AND NEED RE CALIBRATED.

Engine
Filed Jan 8, 2019151,000 milesIN

TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE MISFIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS FLUID INSIDE THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000.

Power Train
Filed Dec 31, 2018105,000 milesMN

THE TORQUE CONVERTER FAILED WHILE DRIVING DOWN THE HIGHWAY, WAS LEFT STRANDED ON THE HIGHWAY IN WINTER WHILE IN ND. THE VEHICLE IS VERY WELL MAINTAINED. VEHICLE HAS 105,000 MILES ON THE ODOMETER. I HAVE BEEN TOLD BY A GM DEALER THAT THIS IS A VERY COMMON PROBLEM WITH THE ACADIA. *DT*JB

Steering
Filed Dec 8, 2018135,000 milesNY

STEERING LOCKS UP WHEN YOU TRY TO MAKE A TURN. HAS HAPPENED OFTEN OVER A FEW MONTHS. VEHICLE WAS IN MOTION

Air Bags
Filed Nov 7, 2018165,000 milesOH

THE PASSENGER FRONT SEAT AIRBAG TURNS ON WITH NO ONE AND NOTHING IN THE SEAT. I HAVE BEEN MADE AWARE THAT ELECTRICAL DEVICES CAN TURN IT ON BUT THIS IS NOT THE CASE, I CAN HAVE NOTHING IN THE SEAT AND IT TURNS ON AND DINGS WHILE DRIVING WHICH IS A DISTRACTION. AS FOR THE ENGINE, I HAVE A CHECK ENGINE LIGHT ONE WHICH MAKES IT WHERE THE REMOTE START WILL NOT WORK. WHEN WE PULLED THE CODES IT COMES BACK TO THE THE TIMING CHAIN WHICH IS A KNOWN ISSUE BECAUSE THEY HAVE A SERVICE BULLETIN OUT ON IT.

Electronic Stability Control (esc)
Filed Oct 22, 2018IL

I LEASED MY 2009 GMC ACADIA ALMOST 2 YEARS AGO, IT HAS BEEN A NIGHTMARE. I BOUGHT AS IS SO DEALER WOULD NOT RETURN MY CALLS THAT HAD ANYTHING TO DO WITH PROBLEMS. FIRST, NOT EVEN 3 WEEKS AFTER I LEASED THE VEHICLE THE ELECTRICAL SYSTEM STARTED TO GO, MY DRIVER WINDOW STOPPED WORKING, MY BACK HATCH WELL I CAN'T EVEN OPEN IT BECAUSE THERE IS NO KEY TO OPEN NOR IS THERE A BUTTON ANYWHERE THE MECHANICS SAID I NEED TO TAKE IT TO AN ELECTRICAL MECHANIC...WONDER HOW MUCH THAT WILL COST?, MY STABILTRAK SYSTEM CONSTANTLY FLASHES. THE ENGINE BURNS UP TOO MUCH OIL EVEN AFTER AN OIL CHANGE WITHIN 3WEEKS I NEED TO PUT OIL, I DO NOT DRIVE FAR NOR ALOT. TO WORK AND BACK. IT WILL COST MORE TO FIX THIS TRUCK THAN WHAT IT IS WORTH NOW I'M STUCK WITH $5,000 LEFT ON A VEHICLE THAT IS A PIECE OF POOP. WHEN I DRIVE THE TRUCK PULLS AS IF THE ENGINE CANNOT GET THE TRUCK GOING. I CAN'T TURN OFF THE TRUCK WHILE PUTTING GAS BECAUSE THE VEHICLE WONT TURN OVER ONCE THE GAS HAS BEEN PUT IN AND STARTED. THE MECHANIC SAID ITS THE TRANS EVAP SYSTEM. I DONT UNDERSTAND HOW GMC CAN GET AWAY WITH MANUFACTURING VEHICLES LIKE THIS WITH NO CONCERN FOR THE CUSTOMERS.

Electronic Stability Control (esc)
Filed Oct 8, 201890,000 milesND

THE VEHICLE WAS STATIONARY, WILL START BUT IT DOESN'T RECOGNIZE THAT IT HAS OR CORDS AREN'T CONNECTING AND IT WON'T SHIFT INTO ANY GEAR-JUST MAKES A CLICKING SOUND-SHIFT LEVER. LIFT GATE/BACK HATCH WON'T STAY UP AND KEEPS FALLING DOWN. POWER/ELECTRICAL ISSUES INVOLVING THE TRANSMISSION WAS DRIVING, AT A RED LIGHT AND THE VEHICLE JUST STOPPED WORKING AND I COULDN'T EVEN GET IT STARTED AGAIN. THERE HAS BEEN ONGOING ISSUES WITH THIS VEHICLE.

Steering
Filed Sep 27, 2018160,000 milesCA

I JUST GOT MY GMC 4 MONTHS AGO AND AFTER EVERY LIGHT AND ALARM HAS GONE OFF THE LEAK OF POWER STEERING FLUID HAS CAUSE ME TO TAKE TO A DEALER AND I HAVE BEEN GIVEN A $2600 BILL TO REPLACE THE RACK AND PINION AND PUMP. THIS IS NOT JUST AN ISSUED WITH MY GMC MY SISTER HAS A 2011 ACADIA AND HAD THE SAME PROBLEM. THIS FOR SURE NEEDS TO BE RECALLED AS THERE IS SOMETHING WRONG WITH IT.

Electronic Stability Control (esc)
Filed Sep 14, 2018141,000 milesSD

I OWN A GMC ACADIA 2009. I PURCHASED IT IN MARCH OF 2018 WITH 136,402 MILES ON IT. FIRST THAT WENT WAS THE CATALYTIC CONVERTERS, SECOND MY STABLILTRAK SYSTEM AND TRACTION SYSTEM SAID MY BREAK WAS ON WHEN IT WASN'T, THRID WAS MY RIGHT REAR TIRE PRESSURE WAS "LOW" AND IT WAS NOT AND FOURTH MY BATTERY STARTED GOING LOW WHILE DRIVING IT. WHILE I NOTICED ALL THESE MAJOR ISSUES I NOTICED MY RADIO DOESN'T WORK RIGHT, THE LEFT SIDE OF MY CAR HAS NO VOLUME IN THE SPEAKERS AND MY LIGHTS AREN'T WORKING RIGHT. ONE BULB ON FRONT IS OUT AND I NOTICED THEY WOULD COME ON AND GO OFF WHENEVER THEY WANTED AND THEN NEVER AGAIN SHORTLY AFTER. THE BACK ON JUST FILLED WITH WATER FOR NO REASON AND BURNT MY BULBS OUT BEFORE I REALIZED IT WAS FILLED TO THE TOP. I'VE OWNED IT FOR 6 MONTHS AND ALREADY HAVE THOUSANDS WORTH OF DOLLARS IN REPAIRS.

Air Bags
Filed Sep 6, 2018167,000 milesGA

MY CLOCK SPRING BROKE CAUSING THE CRUISE CONTROL TO STOP, MY SUSPENION ON MY CAR IS GOING OUT AT 167,000 MILES MALING THE CAR RIDE HORRIBLY, AND APPARENTLY THERE IS A PROBLEM WITH THE WAVE PLATE IN THE TRANSMISSION THERE HAVE BEEN MULTIPLE COMPLAINTS ABOUT THIS PROBLEM BUT NOONE WANTS TO DO ANYTHING I WAS DRIVING THE MOMENTS THESE OCCURED

Engine
Filed Jul 22, 2018119,000 milesIL

CAM ACTUATOR WENT BAD MAKES THE CAR SOUND LIKE A TRACTOR STARTS UP VERY LOUD AND MOTOR SOUNDS HORRIBLE ENGINE MAKES EXHAUST PIPES VERY LOUD. VERY LOUD ENGINE PERIOD.

Electrical SystemFire
Filed Jun 21, 2018130,000 milesOH

MY 2009 GMC ACADIA WAS SITTING IN MY MOTHERS DRIVEWAY, WHEN A NEIGHBORHOOD CAME AND SAID MY CAR WAS ON FIRE. IT WAS NOT RUNNING AND NO SIGNS OF ARSON. THE VEHICLE INSIDE ALMOST COMPLETELY BURNT, WITH MOST OF THE DAMAGE BEING ON THE DRIVERS SIDE, STEERING WELL, DOOR, AND DASHBOARD. THE SUV LITERALLY JUST CAUGHT FIRE IN THE DRIVEWAY. THE CLEVELAND FIRE DEPARTMENT WAS CALLED AND HAD TO PUT THE FLAMES OUT. AFTER RESEARCH I FOUND THAT THERE WAS AN RECALL IN 2010 FROM GMC NHTSA CAMPAIGN NUMBER 10V240000. HEATED WINDSHIELD MODULE SHORT CIRCUIT. THIS RECALL WAS FOR 2007-2009 GMC'S

Electrical System
Filed Jun 12, 2018MN

THE CASINGS TO THE SEATBELTS IN THE 2ND ROW HAVE COME OFF ALONG WITH A LOT OF OTHER PLASTIC CASING SUCH AS THE FLOOR VENT IN THE BACK, THE FRONT SEAT RECLINING KNOB AND OTHERS. THE ELECTRICAL SYSTEM RELATED TO THE SPEAKER WIRES AND THE POWER DOOR LOCKS AND WINDOWS ARE DYSFUNCTIONAL. THE AIRBAG LIGHT IS ON NOT SURE IF IT IS FROM THE RECALL

Engine
Filed May 13, 201840 milesFL

ENGINE WILL NOT SHUT DOWN WHEN KEY IS REMOVED AND CRUISE CONTROL ISN'T WORKING

Engine
Filed May 1, 20181,598,879 milesVA

TOOK VEHICLE TO LOCAL GMC DEALER FOR CHECK ENGINE LIGHT, AT 159,879 MILES. DEALER SAYS TIMING CHAIN IS MAKING NOISE AND GOING BAD. ESTIMATED REPAIR COST, $3,600. NOISE IS HEARD WHEN ENGINE IS STARTED AND SUBSIDES A LITTLE WHEN DRIVING.

Engine
Filed Apr 30, 2018MI

2009 GMC ACADIA. CONSUMER WRITES IN REGARDS TO LOSS OF ENGINE POWER, STEERING WHEEL POWER AND FAULTY BRAKES. *LD THE CONSUMER THE LIFTGATE AND LAMP WERE REPAIED UNDER RECALL, BUT THE FAILURE CONTINUED. THE CONSUMER DID NOT RECIEVE NOTIFICATION FOR THE RECALLS CONCERNING THE ENGINE, TRANSMISSION, AND TIMING CHAIN. *JS

SteeringCrash
Filed Apr 6, 2018KY

BOUGHT A 2009 GMC ACADIA IN FEBRUARY HAD IT FOR 2 WEEKS AND WAS PULLING OUT OF A FAST FOOD RESTAURANT GETTING MY 3 YEAR OLD DAUGHTER SOME FOOD AS I WAS PULLING OUT I LOST ALL POWER STEERING. I COULD NOT GET MY SUV TO TURN I BARELY BUMPED A CAR THANK GOODNESS IT DID NOT DO ANY DAMAGE AND NO ONE WAS INJURED BUT THIS IS DEFINITELY SOMETHING GM NEEDS TO FIX!! I AM A SINGLE MOTHER AND CAN NOT AFFORD TO HAVE THIS FIXED ESPECIALLY AFTER SPEND 10,900 ON PURCHASING THE VEHICLE.

Power Train
Filed Mar 21, 201860,000 milesMS

TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE THE VEHICLE WAS IDLING AT A STOP SIGN, THE ENGINE INDEPENDENTLY REVVED AND THE RPMS INCREASED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. ALSO, WHEN THE GEAR SHIFTER WAS PLACED IN REVERSE, THE VEHICLE FAILED TO ACCELERATE AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE TRANSMISSION WAS REBUILT WITH UPGRADED PARTS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO CALL NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TT

Exterior Lighting
Filed Jan 23, 2018125,000 milesIN

IN VERY COLD WEATHER (UNDER 20 DEGREES F) AND IN WET CONDITIONS (RAIN/CARWASH) THE REAR TURN SIGNALS DO NOT WORK AND IT APPEARS THE BREAKS PEDAL IS ENGAGED (LIGHTS ARE BRIGHT). ALSO IN THE SAME CONDITIONS, THE BACK UP CAMERA IMAGES STAYS ON FOR A MINUTE OR MORE EVEN WHEN THE VEHICLE IS TRAVELING FORWARD. WHEN THE TEMPERATURE TURNS WARM AND THE VEHICLE HAS A CHANCE TO DRY THE PROBLEMS GOES AWAY. IT STARTED IN WINTER 2016 AND RETURNED WINTER 2017.

Fuel System, Gasoline
Filed Nov 24, 2017IA

2009 ACADIA. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS. *LD THE CONSUMER STATED THE FUEL INJECTOR FAILED WHILE DRIVING CAUSING GAS TO DUMP INTO THE EXHAUST SYSTEM AND LEAK OUT OF THE MUFFLER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. UPDATED 11/24/2017*JS

Engine
Filed Nov 20, 2017137,000 milesMO

THE 3.6L ENGINES HAVE AN ISSUE WITH TIMING CHAINS GOING BAD, POSSIBLY BREAKING.

Vehicle Speed Control
Filed Nov 13, 201790,000 milesGU

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE HEADLAMPS INDEPENDENTLY FAILED AND THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Exterior Lighting
Filed Nov 4, 201711,500 milesOH

LOW BEAM HEADLIGHTS GOING OUT AT LEAST 3 TIMES IN A YEAR AND A HALF. THEY DO NOT BOTH GO OUT AT ONCE BUT BOTH HAVE BEEN OUT AT LEAST 3 TIMES. TONIGHT I WAS PICKING MY DAUGHTER UP FROM A FOOTBALL GAME AND THE DEPUTY HAD ME ROLL MY WINDOW DOWN AND ASKED ME IF I KNEW MY LIGHT WAS OUT? I LOOKED AT MY HUSBAND AND SAID REALLY AGAIN!

Engine
Filed Oct 8, 2017111,000 milesKY

THE CAR BEGAN MISFIRING SHORTLY AFTER I PURCHASED IT. HAD IT REPAIRED. SPARK PLUGS AND FUEL INJECTOR CAPS REPLACED. IT'S BEEN LESS THAN 6 MONTHS AND AGAIN THE CHECK ENGINE LIGHT IS ON AND THE CAR WILL NOT SHIFT GEARS OR ACCELERATE. EXTREMELY DANGEROUS TO N THE EXPRESSWAY. I DRIVE MY CHILDREN IN THIS CAR! CAR THREATENS TO DIE WHEN ATTEMPTING TO ACCELERATE.

Electronic Stability Control (esc)
Filed Sep 12, 201789,000 milesMD

TAKATA RECALL: I'M HAVING IDLE/STALLING ISSUES WITH MY 2009 GMC ACADIA. CAR CUTS OFF WHILE DRIVING CAUSING A SAFETY HAZARD. FIRST, I HAD MY CAR INSPECTED BY LOCAL LICENSED MECHANIC WHO DIAGNOSED A TIMING CHAIN ISSUE AND CAT CONVERTER ISSUE. I FOLLOWED BY CALL A GMC DEALER AND INFORMING THEM OF MY CAR PROBLEMS. THEY SCHEDULED MY CAR FOR AN INSPECTION SINCE THEY HAVE AN EXTENDED WARRANTY FOR TIMING CHAINS. THEY INSPECTED MY VEHICLE AND INFORMED ME SINCE THE TIMING CHAIN WASN'T MAKING NOISES THEY WOULDN'T DIAGNOSE IT AS A PROBLEM. THEY RELEASED MY CAR WITHOUT FIXING IT AND MY CAR STILL CUTS OFF AND IDLES WHILE DRIVING. THEY ALSO TOLD ME ABOUT MANY OTHER ISSUES FOUND DURING THE DIAGNOSTIC TOTALING OVER $8000 IN REPAIRS. I CALLED AND COMPLAINED TO GMC AND THEY INFORMED ME THAT THEIR ARE ACTUALLY MANY OTHER ADDITIONAL PARTS WARRANTY'S/COVERAGES THAT THEY HAVE AND MAY BE ABLE TO ASSIST ME WITH. I FIND THIS VERY CONCERNING AS THE GMC DEALERSHIP REFUSED TO PROPERLY DIAGNOSE AND SERVICE MY VEHICLE, ALONG WITH THE FACT THAT GMC HAS SECRET ADDITIONAL WANRRANTIES/COVERAGES THAT THE GENERAL PUBLIC DOESN'T KNOW ABOUT MY CAR WAS IN THE GMC DEALER SHOP FOR 4 DAYS AND THEY REFUSED TO ASSIST ME WITH A LOANER VEHICLE WHILE MY CAR WAS BEING INSPECTED. THEY RELEASED MY VEHICLE AND NOW I'M BACK TO SQUARE ONE WITH THE SAME ISSUES AND NEW LIST OF SUPPOSEDLY FOUND CAR ISSUES ESTIMATING OVER $8,000.

Structure › Body
Filed Aug 11, 2017108,000 milesTX

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE'S LIFTGATE INDEPENDENTLY DESCENDED. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRRED THE CONTACT TO NHTSA. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE VIN WAS NOT INLCUDED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

Exterior Lighting
Filed Aug 2, 2017ID

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN UNKNOWN CHEVROLET DEALER IN NJ, WHERE IT WAS DIAGNOSED AND REPAIRED. THE VEHICLE WAS DIAGNOSED WITH OVERHEATING HEADLIGHT WIRING, THE WIRING AND BULB WERE REPAIRED AND REPLACED. THE CONTACT MENTIONED THAT THE FAILURE HAS RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Steering
Filed Jul 14, 201772,000 milesMI

AT LOW SPEEDS, THE POWER STEERING INTERMITTENTLY CUTS OUT. THE STEERING WHEEL ALMOST SEEMS TO LOCK UP.

Electronic Stability Control (esc)
Filed Jul 3, 201785,000 milesLA

STARTING IN WINTER, 2013, CYLINDER ENGINE COILS CORRODED, REPLACING #5, THEN #2 11/20/14, THEN #1 2/24/15, THEN #1 AGAIN 3/31/16, AT WHICH TIME #1 WAS FULL OF WATER. 10/6/15: PARKING BRAKE ALARM COMES AND ALARMS CONSTANTLY WITH RAINING OR AFTER A RAIN . CAR MOSTLY GARAGE KEPT, SO A DELAY IN SYMPTOMS COMPARED TO BLOGS. SUNROOF,WIND SHIELD ,PARKING BRAKE NO LEAKS FOUND. CYL 1,3,5 MISFIRE CODES& CAT REPLACED. 2/2/16: CAT CODE AGAIN, NOT REPAIRED. SEPT.2015- RAIN ENTERING PASS.&DRIVER AT FEET DRIVING. RUST NOTED UNDER LEFT HOOD BOLTS. HOOD HYDRAULIC STICK FAILED.

Electrical System
Filed Apr 21, 201770,000 milesNY

EVERY TIME IT RAINS WATER ENTERS IN TO THE ELECTRICAL SYSTEM OF THE VEHICLE FROM AN UNKNOWN LOCATION AND CAUSES PROBLEMS. IT DRAINS THE BATTERY, SHORTS OUT THE RADIO AND DIRECTIONAL SIGNALS AND SOUNDS. IT CAUSES THE VEHICLE TO CONTINUOUSLY RUN EVEN WHEN THE KEY IS REMOVED. MY MECHANIC CLEANS OUT THE SUNROOF DRAINS EVERY 3,000 MILES KNOWING THAT COULD BE A CAUSE. THIS HAS BEEN AN ONGOING PROBLEM FOR THE LAST 4 YEARS. AFTER EVERY RAIN MY WIFE OR I HAVE TO REMOVE THE WIRING HARNESS THAT CONNECTS THE REAR DOORS AND THE BODY TO DRAIN THE WATER THAT HAS GATHERED IN THE RUBBER BOOT. THERE IS ALSO WATER THAT OCCASIONALLY FALLS ON THE FOOT OF THE DRIVER FROM UNDER THE DASH WHILE DRIVING, AGAIN FROM AN UNKOWN LOCATION. MY ASSUMPTION IS THE WATER IS ENTERING WHEN IT IS STATIONARY AND MOVING.

Power Train
Filed Apr 13, 2017107,000 milesKY

I BOUGHT THE CAR ON MARCH 21ST OF 2017 CAR SEEMED TO BE RUNNING AND DRIVING FINE( SHIFTING AND DRIVING SMOOTH) AND ON APRIL 10TH 2017 I WAS ON MY WAY TO WORK I HAVE A APPROX 12 MILE DRIVE ONE WAY COMMUTE TO MY WORK PLACE AND I NOTICED ALL OF THE SUDDEN WHN TRANS WAS SHIFTING GEARS IT WOULD SLIP A LITTLE BIT SO I DROVE IT IN A MANNER TO WHERE THE SLIPPING WAS MINIMAL AND AFTER WORK WHEN I PUT IN REVERSE IT WAS SLIPPING WORSE THAN WHAT IT WAS THAT MORNING IN DRIVE I DROVE IT HOME SO AT MOST FROM THE TIME THE PROBLEM STARTED IT WAS DROVE LESS THAN 20 MILES BUT BY THE TIME I GOT HOME TWO BLOCKS AWAY FROM MY HOUSE I STOPPED AT A STOP SIGN AND TRANS COMPLETELY STOPPED PULLING CAR WOULD NOT MOVE AT ALL LUCKILY I WAS ON SMALL INCLINE AND THERE WAS NO OTHER VEHICLES BEHIND ME SO I WAS ABLE TO PUT IN REVERSE AND GET THE CAR OUT OF THE ROAD SO I CALLED THE CAR LOT WHERE I HAD BOUGHT THE CAR AND THEY SAID TO NOT GET TO EXITED THAT IT COULD JUST B A SENSOR SOMETHING SMALL THAT THEY WOULD SEND A TOW TRUCK TO PICK IT UP AND TAKE TO MECHANIC SHOP AND WE GO FROM THERE WE'LL NOW ON APRIL 12 WE WAS TOLD THAT THE TRANSMISSION IS COMPLETELY SHOT AND IT WAS COULD B UPWARDS TO 3500$ FOR USED TRANSMISSION THAT HAD 76KMILES THAT ALSO INCLUDES INSTALLATION OF TRANSMISSION I'M NOT COMFORTABLE WITH PAYING THAT MUCH FOR USED TRANSMISSION THAT I DON'T KNOW WHAT I'M GETTING AND ALSO NO WARRANTY ON OR GUARANTEE I BOUGHT THE THE CAR AS IS BUT I TRADED IN MY 03 TAHOE STILL A VERY DEPENDABLE SUV AND I ALSO PUT

Air Bags
Filed Mar 31, 2017135,149 milesOH

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING SENSOR ILLUMINATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OCCUPANT RESTRAINT CONTROLLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT SERVICED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,149.

Power Train
Filed Mar 8, 2017133,000 milesOH

9/2014 AT 93,000 MILES TRANSMISSION FAILED. DEALER CONFIRMED GMC AGREED TO PAY 60% OF REPAIR, BUT LATER AFTER TRANSMISSION, WAVE PLATE RECALL I WAS REIMBURSED. 2/2017 133,000 MILES NEW REPLACEMENT TRANSMISSION IS FAILING AGAIN IN 3RD GEAR WITH SAME INTERNAL FAILURE CODE PER MY SERVICE PERSON.

Structure › Body
Filed Feb 13, 201768,300 milesPA

LIFTGATE OPENS ON IS OWN WHILE DRIVING, DOOR UNLOCK AND CANNOT BE LOCKED THIS HAS BEEN HAPPENING FOR A MONTH. I WILL HAPPEN SEVERAL TIME A DAY.

Steering
Filed Jan 6, 2017CA

POWER STEERING WENT OUT WHEN RPMS ARE LOW. IN MY INCIDENT I WAS TRANSITIONING FROM ONE FREEWAY TO ANOTHER MAKING A RIGHT TURN ABOUT 40 MPH. I TOOK MY FOOT OFF THE GAS TO TAKE THE TURN SLOWLY. AS MY RPM WENT DOWN MY VEHICLE WOULD NOT TURN RIGHT ANY MORE. THE WHEEL GOT STUCK IN THE LAST POSITION BEFORE I LET GO OF THE GAS. I HAD TO GIVE IT GAS TO MAKE THE VEHICLE POWER STEERING WORK AGAIN. MY CONCERN WITH THIS IS NOT THAT THE POWER STEERING FAILED BUT THAT STEERING IN GENERAL WAS LOCKING. I HAVE DRIVEN CARS WITH OUT POWER STEERING AND NEVER HAVE TO WORRY MY WHEEL WILL LOCK. THE DEALER SAYS I NEED A NEW POWER STEERING PUMP. BUT AGAIN IT SHOULD NOT LOCK MY TURN. I HAD TO GIVE IT GAS TO GET THE RPM UP AND THEN IT WOULD TURN. ONCE OF THE FREEWAY AT THE STOP LIGHT I TRIED TURNING THE WHEEL AND IT WOULD NOT TURN. ONCE I GAVE IT GAS WE WERE FINE. I SHOULD NOT HAVE TO WORRY ABOUT GETTING STUCK IN THE MIDDLE OF THE ROAD TURNING. MY RESEARCH HAS FOUND MANY ISSUES WITH ACADIA STEERING PUMP. THIS IS A SAFETY ISSUES THAT COULD OF CAUSED A MAJOR ACCIDENT.

Unknown or Other
Filed Dec 28, 2016115,000 milesMI

TAKATA RECALL IBOUGHT A USED 2009 GMC ACADIA IN JANUARY 2016 WITH 108,000 MILES ON IT. IN AUGUST MY CAR WOULDN'T START AND I HAD IT TOWED TO THE DEALERSHIP AND THEY SAID IT NEEDED A TIMING CHAIN WHICH WAS RECALLED. THEY CONTACTED GM AND THEY SAID THEY WILL NOT COVER THIS BECAUSE IT WAS FIXED 15,000 MILES AGO. I THEN CALLED GM AND THEY GAVE ME A CHECK FOR $990.00 IN WHICH IT ACTUALLY COST $3,200.00 TO FIX! I LOOKED ON LINE AND IT SAID THEY WOULD PAY FOR THE TIMING CHAIN UP TO 10 YEARS FROM THE DATE IN WHICH IT WAS FIRST PUT IN SERVICE FOR THE PROBLEM// OR UP TO 120,000 MILES WHICHEVER CAME FIRST. WELL, THIS CAR MAY HAVE BEEN FIXED BEFORE BUT IT DOESN'T STATE IF IT WAS FIXED BEFORE OR IF YOU WEREN'T THE ORIGINAL OWNER - IT STATES IT WILL BE COVERED UNDER THE RECALL. AT SOME POINT THEY REALIZED THEY WERE IN THE WRONG BECAUSE THEY GAVE ME A CHECK FOR $990.00 TOWARDS A $3,200.00 BILL." LEXI " FROM GM STATED SHE WOULD NOTE THAT THE CUSTOMER WASN'T HAPPY AND CLOSE OUT THIS COMPLAINT!! WOW!! STILL DEALING WITH THIS B.S.

Steering
Filed Dec 20, 201631,068 milesCO

OUR 2009 GMC ACADIA WAS TAKEN TO GMC DEALERSHIP ON DECEMBER 2, 2016 WITH NOISES COMING FROM ENGINE COMPARTMENT WHEN STEERING WHEEL WAS TURNED TO THE RIGHT OR LEFT, EITHER STANDING STILL OR MOVING. SERVICE TECHNICIAN ADVISED THAT THE STEERING GEAR NEEDED TO BE REPLACED, AND THE BILL WAS $1,466.00. THE ACADIA HAS 31,068 MILES ON IT, AND MY WIFE IS NOW AFRAID TO DRIVE THE CAR FOR FEAR THE STEERING MAY GO OUT AGAIN. *TR

Service Brakes
Filed Dec 6, 2016TX

WE'VE HAD ELECTRICAL ISSUES BEGINNING ABOUT 2 YEARS AFTER BUYING THE ACADIA. CURRENTLY THE CHECK ENGINE LIGHT STAYS ON. WE HAD IT CHECKED AT THE DEALERSHIP AND WERE TOLD THAT IT WAS SAFE TO DRIVE. THE PROBLEM WAS PROBABLY PART OF THE ELECTRICAL ISSUES. WELL, IT WASN'T. NOW THE STEERING IS DIFFICULT (AND LOCKS UP AT LOW SPEED TURNS) AND THE STABILITREK MESSAGE COMES ON. WE TOOK IT BACK TO THE DEALERSHIP TODAY AND HAVE BEEN TOLD THAT WE NEED TO PAY FOR REPAIRS TO SERVICE THE BRAKE SYSTEM, STABILITREK MESSAGE, REPLACE THE BRAKE POWER BOOSTER AND MASTER CYLINDER, AND REPAIR THE TIRE PRESSURE SYSTEM LIGHT AND SENSOR. THEY THINK THIS MAY FIX THE STEERING ISSUE, BUT IF NOT THEN THEY'LL LOOK MORE INTO THAT! I KNOW THERE ARE AT LEAST 195 SERVICE BULLETINS FOR THIS YEAR MODEL ACADIA. WE BOUGHT IT NEW. IT'S SEVEN YEARS OLD WITH LOW MILEAGE. THEY SAID IT ISN'T SAFE TO DRIVE EXCEPT IN TOWN AT LOW SPEEDS. I FEEL LIKE WE'RE BEING GIVEN THE RUN-AROUND BY GM VIA OUR DEALERSHIP. IT'S NEVER BEEN IN AN ACCIDENT (OTHER THAN KNOCKING OFF THE SIDE MIRROR UPON EXITING THE GARAGE), AND IT'S NOT DRIVEN IN A ROUGH-SHOD MANNER. UGH! I'VE OWNED SEVERAL VEHICLES, NEW AND USED, AND NEVER HAD TROUBLE LIKE THIS. MY DAUGHTER IS THE PRIMARY DRIVER OF THE ACADIA, SO SAFETY IS OF THE UTMOST IMPORTANCE.

Structure › Body
Filed Nov 22, 2016103,000 milesGA

MY CAR COMPLETELY DIED WHILE DRIVING IT A FEW MONTHS BACK. JUST GOT IT BACK AFTER ABOUT 3 MONTHS, PARTIAL SUCKY DEALERSHIP, PARTIAL BACK ORDER ISSUE. TURNS OUT THE SUNROOF LEAKED INTO THE DASH. HAD TO REPLACE THE BODY HARNESS AND SOMETHING WITH THE DASH. $5100. I ESTIMATED ON THE DATE IT HAPPENED BECAUSE IT'S BEEN AWHILE.

Exterior Lighting
Filed Oct 23, 201689,500 milesAZ

LOW BEAM HEAD LIGHT CONNECTOR IS HEATING UP TOO MUCH AND BURNING. MELTING HEAD LAMP REFLECTOR.

Steering
Filed Oct 20, 201677,000 milesCA

TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING 10 MPH OR LESS, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE VEHICLE OPERATES NORMALLY AT SPEEDS ABOVE 10 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

Power Train
Filed Sep 30, 201678,000 milesPA

TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AND THE VEHICLE WAS UNABLE TO BE DRIVEN OVER 40 MPH. THE STABILITY TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. IN ADDITION, WHILE DRIVING HIGHWAY SPEEDS, "ENGINE HOT" AND "A/C OFF" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE VEHICLE WAS COASTED OVER TO THE SHOULDER OF THE ROAD AND TURNED OFF. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE AND WAS TOWED TO THE DEALER. THE DEALER DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE DEALER REPLACED THE PART. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INDICATED THAT THEY ALSO HAD CAMPAIGNS THAT NEEDED TO BE ADDRESSED. THE TIMING CHAIN NEEDED TO BE REPLACED, THERE WAS A LOSS OF POWER STEERING ASSIST, AND THE TRANSMISSION CUTLET LEAVE PLATE FAILED. THERE WERE NO RECALLS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Steering
Filed Sep 20, 201680,000 milesNY

THERE IS AN ONGOING AND UNRESOLVED ISSUE CONCERNING THE POWER STEERING RACK AND PUMP ON GM LAMBDA CHASSIS VEHICLES. THE VEHICLE WILL INTERMITTENTLY AND UNPREDICTABLY LOSE POWER STEERING ASSIST CREATING AN INCREDIBLY DANGEROUS SITUATION. WHILE UNDER WARRANTY THE FACTORY QUIETLY SUPPORTED MULTIPLE REPAIRS OF THE SAME COMPONENTS- RATHER THAN RECALL THIS SITUATION GM CHOSE TO CONTINUE TO USE THEIR SUPPLY OF DEFICIENT COMPONENTS WHILE THEY SEEMED TO "WAIT OUT" THE WARRANTY AND THUS NO LONGER BE LIABLE.

Power Train
Filed Sep 15, 2016105,000 milesMI

TRANSMISSION FAILURE AT 105,000 MILES CAR IS BEING REPAIRED BOBS TRANSMISSION, GRAND RAPIDS, MICHIGAN

Engine
Filed Sep 12, 201680,000 milesAL

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PUSHED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS DIAGNOSED THAT THE CATALYTIC CONVERTER HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Power Train1 injured
Filed Sep 6, 201690,000 milesCA

TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO EXIT THE VEHICLE AND IT ROLLED BACKWARDS. THE CONTACT FELL AND THE VEHICLE ROLLED OVER HIS BODY. THE CONTACT SUSTAINED A FRACTURED TIBIA, FRACTURED PELVIS, PUNCTURED LUNGS, AND SEVEN FRACTURED RIBS. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V073000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 10/26/16*LJ *TR

Electrical System
Filed Sep 1, 2016103,000 milesGA

MY VEHICLE TURNED OFF WHILE DRIVING ON A SIDE HIGHWAY, AND WAS UNABLE TO BE JUMP STARTED. TOOK IT TO A MECHANIC AND FOUND THE ECM WAS BAD. MECHANIC CALLED DIFFERENT DEALERSHIPS TO PRICE AN ECM, AND WAS TOLD BY EACH DEALERSHIP THAT THIS IS A COMMON PROBLEM. HE WAS INFORMED THAT EVEN WITH A NEW ECM INSTALLED, IT MAY GO OUT IN ANOTHER YEAR.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 GMC Acadia → · Every Acadia year → · How the figures are calculated →