2003 Georgie Boy Cruise Master

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the power train › axle assembly. It has been recalled 7 times.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes, Hydraulic1
000
Power Train › Axle Assembly1
000

7 safety recalls

Part 573 reports
Equipment11V065000
Filed Feb 4, 2011888 vehiclesCoachmen Rv Company, Llc

Defect. COACHMEN IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Risk. THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Remedy. COACHMEN IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.

Equipment09V289000
Filed Jul 23, 2009932 vehiclesCoachmen Rv Company, Llc

Defect. COACHMEN IS RECALLING 932 MODEL YEAR (MY) 1999-2003 GEORGIE BOY CRUISE MASTER, MY 2000-2002 MAVERICK AND PURSUIT, MY 2000 & 2002 CRUISE AIR AND MY 2001-2002 SUITE MOTORHOMES EQUIPPED WITH NORCOLD MODEL 1200LRIM REFRIGERATORS, MANUFACTURED FROM MARCH 1, 2001 TO DECEMBER 31, 2002, WITH SERIAL NUMBERS BETWEEN 1273701 AND 1536607, NON-CONSECUTIVELY. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK. IF A LEAK OCCURS AND THE REFRIGERATOR CONTINUES TO BE OPERATED AFTER SOLUTION CIRCULATION HAS CEASED THE HEAT SOURCE COULD GENERATE VERY HIGH TEMPERATURES. AT SUCH HIGH TEMPERATURES, THE COOLING UNIT COULD RUPTURE.

Risk. IF A LEAK OCCURS AND THE UNIT IS CONTINUES TO OPERATE, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.

Remedy. COACHMEN IS WORKING WITH NORCOLD AND NORCOLD WILL NOTIFY OWNERS AND THE VEHICLE'S REFRIGERATOR WILL BE REPAIRED FREE OF CHARGE (PLEASE SEE 09E-027). OWNERS MAY CONTACT NORCOLD'S RECALL CENTER AT 1-800-767-9101.

Service Brakes, Hydraulic › Fluid09V193000
Filed Jun 2, 20092,555 vehiclesCoachmen Rv Company, Llc

Defect. COACHMEN IS RECALLING 2,555 MY 2000-2009 GEORGIE BOY AND COACHMEN RECREATIONAL TRAILERS EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG. THE DRIVER WOULD NORMALLY HAVE WARNING OF THE BRAKE DRAG IF UNDETECTED BY THE DRIVER.

Risk. THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY FOR THIS CAMPAIGN PLEASE SEE 09V-110. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731 OR COACHMEN AT 1-574-266-4030, option 5.

Equipment › Recreational Vehicle/Trailer08V639000
Filed Dec 4, 200813,662 vehiclesCoachmen Rv Company, Llc

Defect. COACHMEN IS RECALLING 13,662 MY 2002-2008 MOTOR HOMES, FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH GLASS SHOWER DOORS AND MANUFACTURED FROM JUNE 15, 2001 THORUGH AUGUST 6, 2007. WHEN PRESSURE IS APPLIED TO THE TOWEL BAR ON THE GLASS SHOWER DOOR, THE EDGE OF THE BAR MAY CONTACT THE GLASS.

Risk. GLASS BREAKAGE MAY OCCUR WHICH COULD CAUSE PERSONAL INJURY.

Remedy. OWNERS WILL BE PROVIDED WITH NEW MOUNTING HARDWARE FOR THE TOWEL BAR AND INSTALLATION INSTRUCTIONS. IF AN OWNER IS NOT COMFORTABLE REPLACING THE HARDWARE THEMSELVES, A DEALER WILL INSTALL THE HARDWARE AT NO COST TO THEM. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT DECEMBER 19, 2008. OWNERS MAY CONTACT COACHMEN AT 1-574-825-5821.

Electrical System05V089000
Filed Mar 17, 2005151 vehiclesGeorgie Boy Mfg., Llc

Defect. ON CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS, FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 101, "CONTROLS AND DISPLAY" AND STANDARD NO. 105 "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." MODELS WITH ACTIA INSTRUMENT CLUSTER, THE INCORRECT SOFTWARE PROGRAMMED INTO THE CLUSTER SUCH THAT CERTAIN WARNINGS ARE NOT DISPLAYED.

Risk. INCORRECT SOFTWARE MAY NOT HAVE THE ABILITY TO ILLUMINATE WARNING LAMPS INDICATING BRAKE SYSTEM FAILURES. THE STANDARDS REQUIRE DRIVER WARNING WHEN BRAKE FAILURE CODES ARE SET.

Remedy. WORKHORSE IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT WORKHORSE AT 1-877-294-6773 OR GEORGIE BOY AT 877-876-9024.

Equipment › Recreational Vehicle/Trailer04V293000
Filed Jun 22, 20041,433 vehiclesGeorgie Boy Mfg., Llc

Defect. ON CERTAIN MOTOR HOMES EQUIPPED WITH SAMSUNG MICROWAVE OVENS, MODELS MR1031WB, MR1032BB, MR1033SB, MR1351WB, AND MR1352BB, THE MICROWAVES WERE PRODUCED WITH A DEFECTIVE MEMBRANE PANEL. THESE MICROWAVE OVENS HAVE THE ONE TOUCH INSTANT COOK FUNCTION FOR ITEMS SUCH AS POPCORN, POTATO, ETC.

Risk. AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy. SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE MEMBRANE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS SHOULD CONTACT SAMSUNG AT 1-800-932-3837 OR GEORGIE BOY AT 1-877-876-9024.

Service Brakes, Hydraulic › Brake Fluid Low Warning › Lamp03V041000
Filed Feb 12, 20032,736 vehiclesGeorgie Boy Mfg., Inc.

Defect. CERTAIN MOTOR HOME CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE BRAKE SYSTEM WARNING INDICATOR MAY NOT FUNCTION AS REQUIRED BY THE STANDARD.

Risk. IN SOME OF THE AFFECTED VEHICLES, THE BRAKE SYSTEM WARNING INDICATOR WILL NOT ILLUMINATE WHEN THE IGNITION IS IN THE START POSITION OR FOR A LOW BRAKE FLUID CONDITION, IF THE BODY BUILDER RELIED SOLELY UPON FORD'S IVM COMPLIANCE STATEMENT FOR THE SYSTEM WARNING INDICATOR.

Remedy. DEALERS WILL REPAIR THE BRAKE WARNING LAMP CIRCUIT. OWNER NOTIFICATION BEGAN MARCH 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GEORGIE BOY AT 1-800-521-8733.

What owners reported

Newest filings
Service Brakes, Hydraulic
Filed Mar 4, 200942,453 milesWA

TL*THE CONTACT OWNS A 2003 GEORGIE BOY CRUISE MASTER RV. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE TECHNICIAN OBSERVED SEVERAL MASSIVE CRACKS ON THE ROTORS OF ALL FOUR BRAKES. THE ROTORS WERE REPLACED AT THE COST OF $2,974.25. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 03V041000 (SERVICE BRAKES, HYDRAULIC;SWITCHES, BRAKE WARNING). THE FAILURE MILEAGE WAS 42,453 AND CURRENT MILEAGE WAS 42,924. UPDATED 3/24/09 *CN UPDATED 03/25/09.*JB

Power Train › Axle Assembly
Filed Sep 21, 2004AZ

HI, I JUST PURCHASED A GEORGIE BOY CRUISE MASTER 2004. THE ORIGINAL AXLE WEIGHTS ARE AS FOLLOWS: IGHT FRONT = 3485, LEFT FRONT = 3620, RIGHT REAR = 5320, LEFT REAR = 6240. THE LEFT SIDE WEIGHS 9,860. THE RIGHT SIDE WEIGHS 8,805. THE LEFT SIDE WEIGHTS 1,055 POUNDS MORE THAN THE RIGHT SIDE. IS THE VEHICLE SAFE TO DRIVE WITH THESE AXLE WEIGHTS? WHAT PROBLEMS COULD BE CREATED BY THESE AXLE WEIGHTS? THESE ARE QUESTIONS I CANNOT ANSWER. WHEN I CALLED GEORGIE BOY THE REPRESENTATIVE OFFER NO SOLUTION. THE VEHICLE NOTICABLY LEANS TO THE LEFT. I DON'T WANT TO FLIP IN ORDER TO MAKE THIS AN ISSUE THAT IS PROPERLY ADDRESSED. THANK YOU FOR YOUR REPLY.*AK

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 1997
YearComplaintsRecallsFiresDeathsAssessment
20090300Routine
20081210Routine
20071300Routine
20060600Routine
20053700Routine
20042300Routine
2003 — this page2700Routine
20020700Routine
20011500Routine
20001500Routine
19993600Routine
19983300Routine
19974100Routine
19962100Routine
19941010Routine
19911000Routine
19902000Routine

Compare every Cruise Master year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 4, 2011. Source: NHTSA Office of Defects Investigation.