No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Power Train › Automatic Transmission13V634000
Filed Dec 16, 2013255 vehiclesDaimler Trucks North America
Defect. Daimler Trucks North America (DTNA) is recalling certain model year 2009-2014 model year Freightliner Business Class M2 and Freightliner Custom Chassis MT45 and MT55 chassis manufactured August 27, 2008, through December 10, 2013 and equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input.
Risk. The increase in engine speed may result in unintended acceleration, increasing the risk of a crash.
Remedy. DTNA will notify owners and dealers will update the hybrid transmission software, free of charge. The recall began on February 5, 2014. Owners may contact DTNA at 1-503-745-6910. DTNA's recall number is FL-657.
Power Train › Automatic Transmission10V247000
Filed Jun 7, 2010204 vehiclesDaimler Trucks North America
Defect. DTNA IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 FCCC MT55 CHASSIS MANUFACTURED FROM JUNE 18, 2009 THROUGH APRIL 15, 2010, AND EQUIPPED WITH CERTAIN EATON HYBIRD TRANSMISSIONS WITH PARK FEATURE. THE REVERSE IDLER SHAFT MAY CONTACT THE PARK FEATURE AND THE TWO COMPONENTS MAY BIND, PREVENTING THE PARK FEATURE FROM ENGAGING.
Risk. IF THE PARK FEATURE DOES NOT ENGAGE, THE VEHICLE CAN MOVE WITHOUT WARNING, POSSIBLY RESULTING IN PERSONAL INJURY OR A CRASH.
Remedy. DTNA WILL NOTIFY OWNERS AND THE REMEDY WILL BE PERFORMED BY EATON CORPORATION FREE OF CHARGE. THE SAFETY RECALL BEGAN DURING 2010. OWNERS MAY CONTACT DTNA AT 1-800-547-0712 OR EATON AT 1-800-826-4357 OR 1-269-342-3242.
Engine and Engine Cooling09V451000
Filed Nov 24, 2009101 vehiclesDaimler Trucks North America
Defect. DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 FREIGHTLINER M2, CUSTOM CHASSIS MT55, AND STERLING ACTERRA VEHICLES MANUFACTURED BETWEEN APRIL 4, 2007 AND JULY 15, 2009, EQUIPPED WITH CUMMINS ISC CM2150 AND ISL CM2150 MODEL DIESEL ENGINES. THE VEHICLES MAY BE DESIGNED WITH A HARD WIRED, DASH-MOUNTED SWITCH THAT ENABLES THE VEHICLE OPERATOR TO INHIBIT AFTERTREATMENT DIESEL PARTICULATE FILTER REGENERATION IN ENVIRONMENTS WHERE THE OPERATOR BELIEVES IT MAY BE UNSAFE FOR ELEVATED EXHAUST TEMPERATURES. DUE TO AN ISSUE WITH THE LOGIC IN THE ECM SOFTWARE IN THESE ENGINES, THE SWITCH MAY NOT FUNCTION CORRECTLY, LEADING THE OPERATOR TO BELIEVE THAT THE SWITCH IS IN "INHIBIT" MODE WHEN IT IS NOT.
Risk. THIS CONDITION WILL PERMIT HOT EXHAUST GASES TO EXIT THE VEHICLE TAILPIPE, INCREASING THE RISK OF MELTING OR BURNING OF NEARBY SURFACES, OR A FIRE.
Remedy. DAIMLER TRUCKS IS WORKING WITH CUMMINS TO REPAIR THE ENGINES FREE OF CHARGE. PLEASE SEE CUMMINS' DEFECT REPORT 09E-046. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2009. OWNERS MAY CONTACT CUMMINS AT 1-800-DIESELS (1-800-343-7357) OR DAIMLER TRUCKS AT 1-800-547-0712.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 16, 2013. Source: NHTSA Office of Defects Investigation.