2003 Four Winds Chateau

Defect. ON MOTOR HOMES BUILT ON FORD E-SERIES CHASSIS , A DIODE IN THE ANTI-LOCK BRAKING SYSTEM (ABS) MODULE MAY EXPERIENCE AN ELECTRICAL SHORT.

Risk. THE ELECTRICAL SHORT MAY CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, OR THE MODULE MAY OVERHEAT RESULTING IN A BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION MAY OCCUR WHILE THE VEHICLE IS BEING DRIVEN OR UNATTENDED.

Remedy. FORD MOTOR COMPANY IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL INSTALL A NEW FUSE IN THE ABS CIRCUIT AND INSTALL A HEAT SHIELD OVER THE ABS MODULE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673 OR FOUR WINDS AT 937-295-2983.

Defect. ON MOTOR HOMES BUILT ON FORD E-SERIES CHASSIS, THE AIR FILTER ELEMENT MATERIAL PROCESS RESULTED IN AN AIR FILTER PAPER ELEMENT THAT CAN SMOLDER OR BURN. THIS CHANGE IN FILTER PAPER COMPOSITION COMBINED WITH THE CONFIGURATION OF THE AIR INDUCTION SYSTEM, MAY ALLOW HOT CARBON PARTICLES TO CONTACT THE AIR FILTER ELEMENT DURING CERTAIN DRIVING CONDITIONS THAT CREATE HOT PARTICLES.

Risk. THESE HOT PARTICLES MAY IGNITE THE AIR FILTER ELEMENT WITH THE POTENTIAL FOR AIR INDUCTION SYSTEM DAMAGE OR UNDERHOOD FIRE.

Remedy. FORD IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL INSPECT AND REPLACE THE AIR FILTER ELEMENT. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673 OR FOUR WINDS AT 937-295-2983.

Defect. ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Risk. AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy. SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR FOUR WINDS AT 1-219-266-1111.

IN APRIL 2008, OUR 2003 FOUR WINDS-CHATEAU MOTOR HOME HAD A BRAKE PROBLEM. THE CALIPER ON THE FRONT-LEFT SIDE (PASSENGER SIDE) GOT STUCK. WE THOUGHT THAT IT WAS A "ONE TIME INCIDENT" BECAUSE THE RV WAS ONLY 18,000 MILES. MAYBE A SMALL PARTICLE OF SOMETHING (DUST, ETC.) INTERFERED WITH THE PISTON. WE PUT THE TRANSMISSION ON "REVERSE", BACKED UP A FEW FEET AND GOT THE BRAKE ON THAT WHEEL BACK TO NORMAL. HOWEVER, IN DECEMBER 2008, THE SAME THING HAPPENED AGAIN: THE SAME CALIPER GOT STUCK IN THE APPLIED POSITION, HEATED, SMOKED AND THE BRAKE FLUID BOILED. WE HAD OUR BRAKES INSPECTED AND WE WERE TOLD THAT THE BRAKES NEEDED TO BE REPAIRED ON THAT SPECIFIC WHEEL RIGHT AWAY. BESIDES, WE WERE TOLD THAT THE OTHER WHEELS WILL NEED THE SAME REPAIRS PRETTY SOON!!!! OUR RV WAS ONLY 19,285 MILES!?!...WE MADE THE DECISION TO HAVE THE BRAKES REPAIRED ON ALL WHEELS AND WE ENDED UP WITH AN INVOICE OF $2,206.48!!!! WE BELIEVE THAT OUR RV WAS EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES AND THAT THEY WERE DEFECTIVE. WE JUST TRADED-IN OUR MOTOR HOME FOR A 5TH WHEEL AND WE LEARNED FEW DAYS AGO ONLY ABOUT THE INVESTIGATION. IF THERE IS A RECALL, WE WILL NOT GET IT BY MAIL NOT BEING THE OWNERS ANY MORE. HOWEVER, COULD WE GET SOME REIMBURSEMENT AND HOW COULD WE ASK FOR IT? *TR