2002 Four Winds Chateau

Defect. ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Risk. AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy. SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR FOUR WINDS AT 1-219-266-1111.

GENERAL TIRE AMERI*550 AS LT225/75R16 M+S TREAD SEPARATION ON FREEWAY. RIGHT OUTSIDE REAR TIRE OF DUAL TIRE CONFIGURATION ON 2002 FOUR WINDS MOTORHOME. AIR PRESSURE WAS 65 COLD - NITROGEN FILLED. FELT VIBRATION AT FIRST, THEN THE TREAD RIPPED OFF WHILE TIRE STILL MAINTAINING AIR. I PULLED OFF THE ROAD, INSPECTED, AND LIMPED OFF THE FREEWAY. I CHANGED IT WITH A SPARE. THERE IS SOME DAMAGE UNDER THE MOTORHOME DUE TO FLYING PIECES OF RUBBER. THERE ARE 15K MILES ON THE TIRE AT THE TIME OF FAILURE. DON'T KNOW THE EXACT WEIGHT BUT NOWHERE CLOSE TO BEING OVERLOADED. OUTSIDE AIR TEMPERATURE WAS 90, APPROXIMATE TIME FROM COLD START TO SEPARATION WAS 45 MINUTES. TIME ON FREEWAY AT 65 MPH WAS 15 MINUTES. *JB

A SERIOUS TIRE BLOW OUT ALMOST CAUSED A MOTORHOME TO OVER TURN. THIS HAS BEEN THE THIRD BLOW OUT WITH THE SAME TIRES. STEELTEX RADIAL R4S, LT225/75R16, LOAD RANGE E M/S. WHILE REPLACING THE BLOWN OUT TIME THE WE DISCOVERED THREE MORE OF THE IDENTICAL TIRES WERE WITHIN MILES OF BLOWING OUT. *NM