2010 Forest River Work And Play

Defect. FOREST RIVER IS RECALLING CERTAIN MODEL YEAR 2010-2011 WORK AND PLAY TRAVEL AND FIFTH WHEELS TRAILERS MANUFACTURED FROM FEBRUARY 26, 2009 THROUGH JUNE 14, 2010. THE EGRESS WINDOW MAY STICK OR REQUIRE MORE THAN 20 POUNDS OF PRESSURE TO OPEN.

Risk. IN THE EVENT OF AN EMERGENCY, AN EGRESS WINDOW MAY BE DIFFICULT TO OPEN AND MAY DELAY OR PREVENT AN OCCUPANT'S EGRESS, INCREASING THE RISK OF PERSONAL INJURY.

Remedy. DEALERS WILL MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 19, 2010. OWNERS MAY CONTACT WORK AND PLAY CUSTOMER SERVICE AT 1-574-533-8460.

TL* THE CONTACT OWNS A 2010 WORK AND PLAY FOREST RIVER RV. THE CONTACT STATED THAT FRONT AND REAR LOCKS FAILED TO OPERATE WHEN ACCESSING THE KEY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 10/02/14*LJ UPDATED 3/9/15 *JS

CASE #[XXX], SUBMITTED 8-17-2010. 2010 FOREST RIVER INC, CHEROKEE GREY WOLF MODEL 19RR. U BOLTS CAME LOOSE ON BOTH AXLES ALLOWING AXLES TO MOVE OFF OF THEIR LOCATING PIN ON LEAF SPRINGS. THE WHEELS SHIFTED RIGHT ALLOWING BOTH RIGHT TIRES TO RUB ON INNER WHEEL WELL. THE CONDITION WAS DISCOVERED WHEN THE CAMPER WAS RETURNED TO THE DEALER FOR UNUSUAL TIRE WEAR AND CRACKING IN THE TIRE THREADS. THE CAMPER PURCHASED NEW ON MAY 15, 2010 AND THE CONDITION NOTED ON AUG.4, 2010 WHILE EXAMINING THE TIRES. THE DEALER HAS BEEN VERY RESPONSIVE AND FILED WARRANTY CLAIMS WITH BOTH FOREST RIVER INC. AND LIPPERT COMPONENTS INC. THE AXEL ASSEMBLY MANUFACTURER. BOTH HAVE BEEN UNRESPONSIVE TO DATE. THIS IS AN ON GOING PROBLEM WITH FOREST RIVER CAMPERS. I SHARED THE INFORMATION CONTAINED IN ODI REPORTS 10284710, 10225758 AND 10284602 WITH THE SERVICE MANAGER MAX YOUNG, WHO CONFIRMED UPON READING THE REPORTS, THAT THIS IS THE IDENTICAL PROBLEM. HE SAID LIPPERT COMPONENTS SUPPLIES THE AXLES AS SUBASSEMBLIES, WITH THE U BOLTS ALREADY INSTALLED TO FOREST RIVER. THEREFORE FOREST RIVER DOES NOT WANT TO ACCEPT RESPONSIBILITY. IT SEEMS LIKELY THAT THE U- BOLTS ARE EITHER OVERLOADED OR MATERIALLY DEFECTIVE FOR THE INSTALLATION AND APPEAR TO BE STRETCHING AND ALLOWING THE NUTS TO ROTATE. THE RESULT IS THEN THE AXLES SHIFT OUT OF POSITION. THIS CAMPER HAS APPROX. 5500 MILES OF USE IN THE 4 MONTHS OWNED. IT WAS GENTLY TOWED AND NOT ABUSED. *TR