Owners filed 2 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Suspension
1
0
0
0
Structure › Body
1
0
0
0
3 safety recalls
Part 573 reports
Equipment › Other › Labels16V751000
Filed Oct 18, 2016149 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain model year 2016-2017 Surveyor recreational vehicles, model ORSVT247BHDS, manufactured August 10, 2016, to September 13, 2016. The Federal Placard installed on the vehicles indicate an incorrect tire and rim combination. The Federal Placard states that the trailer is equipped with ST225/75R15D tires with 65 PSI and a rim designation of 15X6.0JJ, when actually they have ST205/75R14C tires with 50 PSI and a rim designation of 14X5.5JJ. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk. The operator may over-inflate the tire based on the information printed on the Federal Placard. Overinflating a tire may lead to pre-mature tire degradation, a tire blowout, or reduced handling, increasing the risk of a crash.
Remedy. Forest River will notify owners and dealers and will provide a corrected Federal Placard, free of charge. The recall began on November 18, 2016. Owners may contact Forest River customer service at 1-574-642-3119 extension 205. Forest River's number for this recall is 37-10132016-0256.
Equipment › Other › Labels16V655000
Filed Sep 13, 201639 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain model year 2017 Surveyor recreational trailers, model SVT226RLDS, manufactured October 9, 2015, to March 16, 2016. These vehicles may be equipped with tires and rims that do not match the information listed on the Federal Placard. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk. The operator may over-inflate the tires based on the information printed on the Federal Placard, possibly resulting in sudden tire failure, causing a loss of vehicle control and increasing the risk of a crash.
Remedy. Forest River will notify owners will provide them with a corrected Federal Placard, free of charge. The recall began on September 30, 2016. Owners may contact Forest River customer service at 1-574-642-3119 extension 205. Forest River's number for this recall is 37-09082016-0242.
Equipment › Other › Labels16V547000
Filed Jul 22, 201672 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain model year 2016-2017 Surveyor recreational trailers, model SVT226RLDS, manufactured October 9, 2015, to June 9, 2016. The affected vehicles have a Federal Placard that incorrectly classifies the vehicle as a school bus. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk. If the vehicle is misclassified on the label, it can cause the vehicle to be overloaded, increasing the risk of a crash.
Remedy. Forest River will notify owners, and dealers will replace the incorrect Federal Placard with a corrected placard, free of charge. The recall began on September 12, 2016. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 37-07142016-0224.
What owners reported
Newest filings
Structure › Body
Filed Sep 30, 20198,000 milesMD
THE SPRING HANGERS SEPARATED FROM THE FRAME. IT LOOKS LIKE THE FRAME RUSTED OR WAS NOT BUILT STRONG ENOUGH TO HANDLE THE LOAD. THERE ARE HOLES IN THE FRAME. THE FRAME IS ONLY 3 YEARS OLD. I DON'T KNOW THE DATE IT HAPPENED, BUT NOTICED MY TIRES SIGNIFICANTLY WEARING ON THE OUTSIDE. I WENT TO CHANGE THE TIRE AND SAW THE SPRING HANGER HAD SEPARATED. I WAS 200 MILES FROM HOME AT HICKORY RUN STATE PARK WHEN I NOTICED THE PROBLEM. I HAD TO FIND A MOBILE WELDER TO DO A TEMP FIX AND THEN TOW TO A SHOP FOR A MORE PERMANENT FIX, INCLUDING ADDING (WELDING) A STRONG STEEL PIECE TO THE FACTORY I BEAM FRAME,
Suspension
Filed Nov 26, 2018WA
TL* THE CONTACT OWNS A 2017 FOREST RIVER SURVEYOR, MODEL: 247-BHDS BEING TOWED BY A 2011 FORD F-150. THE CONTACT STATED THAT THE SPRING HANGERS FRACTURED FROM THE FRAME OF THE RV, WHICH AFFECTED THE SUSPENSION OF THE TRAVEL TRAILER. THE DEALER (DREAM CHASERS RV OF BURLINGTON, 1946 PARK LN, BURLINGTON, WA 98233, 360-755-3218) INDICATED THAT THE TRAVEL TRAILER WAS OUT OF WARRANTY AND DID NOT PROVIDE ANY GUIDELINES FROM THE MANUFACTURER OR THE FRAME DESIGNER, LIPPERT. THE TRAVEL TRAILER WAS TAKEN TO A CERTIFIED WELDING FACILITY THAT REPLACED THE LEAF SPRINGS AND SPRING HANGERS. THE WELDERS STATED THAT THEY HAD TO REDESIGN THE SUSPENSION OF THE TRAILER WITH A REINFORCEMENT FRAME DUE TO THE FRAME NOT BEING PROPERLY INSTALLED FROM THE FACTORY. THE TRAVEL TRAILER WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 18, 2016. Source: NHTSA Office of Defects Investigation.