2004 Forest River Surveyor

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the equipment › recreational vehicle/trailer. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Equipment › Recreational Vehicle/Trailer1
000
Equipment1
000

1 safety recall

Part 573 reports
Equipment › Recreational Vehicle/Trailer08V346000
Filed Jul 7, 2008107,417 vehiclesForest River, Inc.

Defect. FOREST RIVER IS RECALLING CERTAIN MY 2003-2006 MOTOR HOMES, FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy. FOREST RIVER IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FOREST RIVER AT 1-574-389-4600.

What owners reported

Newest filings
Equipment
Filed Jul 15, 2008LA

TL*THE CONTACT OWNS A 2007 (NA) FOREST RIVER SURVEYOR SVT303. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR HIS DOMETIC AND HAS ATTEMPTED TO REACH DOMETIC EVER SINCE. HE KEEPS GETTING AN AUTOMATED SYSTEM THAT DISCONNECTS HIM REPEATEDLY. THE SERIAL NUMBER IS 541-08981. THE FAILURE MILEAGE AND RECALL NUMBER WERE UNKNOWN.

Equipment › Recreational Vehicle/Trailer
Filed Jul 31, 2007CO

TL*THE CONTACT OWNS A 2004 FOREST RIVER SURVEYOR. WHILE THE VEHICLE WAS PARKED, THE CONTACT LEFT THE SIDE ENTRY DOOR OPEN SO THAT AIR COULD CIRCULATE. HE AWOKE IN THE MIDDLE OF THE NIGHT TO A BURNING SMELL. THE ENTRY DOOR WAS AGAINST THE HEATER AND CAUSED IT TO MELT. WHEN THE ENTRY DOOR IS OPEN, IT RESTS AGAINST THE HEATER. THE DOORSTOP FAILS TO PREVENT THE DOOR FROM TOUCHING THE HEATER OCCASIONALLY. THE DEALER STATED THAT THERE IS NO REMEDY FOR THE FAILURE. NO OTHER VEHICLE INFORMATION IS AVAILABLE. UPDATED 02/01/08. *LJ

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2020
YearComplaintsRecallsFiresDeathsAssessment
20270100Routine
20220200Routine
20211100Routine
20204400Routine
20194100Routine
20184500Routine
20172300Routine
20160600Routine
20152100Routine
20141100Routine
20131200Routine
20121200Routine
20110200Routine
20100100Routine
20060100Routine
20050100Routine
2004 — this page2100Routine
20030200Routine
20020100Routine
20010100Routine
20000100Routine
19990100Routine
19980100Routine
19970100Routine

Compare every Surveyor year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 7, 2008. Source: NHTSA Office of Defects Investigation.