Page 31 of 34 · complaints 1,501–1,550 of 1,686

2001 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Power Train › Automatic Transmission
Filed Oct 18, 200498,000 milesMI

THE TRANSMISSION MADE A GRIND NOISE AND ENGAGED AND SLAMMED INTO MY GARAGE. WHILE MY FOOT WAS ON THE BRAKE. AND NOW THE VEHICLE WILL NOT MOVE.*AK

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Oct 14, 2004NY

WHILE FILLING THE GAS TANK, THE NOZZLE TURNS OFF, THE GAS BACKS UP AND LEAKS OUT. IT CAN TAKE UP TO A HALF HOUR TO FILL THE TANK.*AK

Electrical System › Wiring › Interior/Under Dash
Filed Sep 27, 200452,000 milesTX

WHILE DRIVING DASHBOARD LIGHTS ILLUMINATED INTERMITTENTLY. THE ODOMETER WENT OUT. CONSUMER STOPPED THE VEHICLE TO LOOK UNDER THE HOOD. THERE WERE LITTLE SPARKS OF FIRE UNDER THE HOOD. THE WIRING THAT WERE CONNECTED TO THE MASTER CYLINDER MELTED. THERE WAS BRAKE FLUID LEAKING DOWN ON THE WIRING. *AK

TiresCrash3 injured
Filed Sep 27, 200425 milesIA

I HAVE MADE CONTACTS BEFORE WITH FORD. MANY ITEMS UPON MY VEHICLE HAVE WENT BAD SINCE PURCHASE. MY MAIN CONCERN WAS TIRE BLOW OUTS. I CONTACTED FORD AFTER 2 TIRES BLOW OUTS WITHIN 3 MONTHS TIME. SINCE MY CONTACT I HAVE HAD TO REPLACE AN AIR CONDITIONER, AND OTHER ITEMS. BUT MY MAIN CONCERN WAS A TIRE BLOW OUT AGAIN THAT LEFT MY VEHICLE WITH FRONT DAMAGE AND MY LOWER BACK IN PAIN.*AK

Tires › Pressure Monitoring and Regulating Systems
Filed Sep 23, 200460,000 milesME

WHILE THE VEHICLE WAS RUNNING, THE TIRE RESET WARNING LIGHT ILLUMINATED UNTIL THE VEHICLE WAS SHUT OFF. *JB

Service Brakes, Hydraulic › Brake Fluid Low Warning › Lamp
Filed Sep 19, 200475,000 milesIN

OIL LEAKS LEADING TO THE ENGINE $700.00 @60,000 MILES ABS ---SYSTEM REPLACED $1200 @74,500 MILES HEAD GASKETS REPLACED AND SOME SUSPENSION PROBLEM $2,000 @ 7500MILES. *AK

Structure › Body › Door1 injured
Filed Aug 23, 200460,000 milesCA

SLIDING DOOR SHUT ON ITS OWN. TODDLER WAS CAUGHT IN THE DOOR, AND THE DOOR STRUCK HIS HAND. THERE SHOULD BE A SENSOR FOR PEOPLE EXITING OR ENTERING THE VEHICLE.*AK

Air Bags › Side/WindowCrash1 injured
Filed Aug 13, 2004NY

I WAS IN A CAR INCIDENT IN WHICH THERE WAS MAJOR FRONT END DAMAGE TO MY FORD WINDSTAR AND THE DRIVER SIDE AIRBAG DID NOT DEPLOY. THE PASSENGER SIDE AIRBAG DID DEPLOY.*AK

Power Train › Automatic Transmission › Torque Converter
Filed Aug 3, 2004NJ

MY 2001 FORD WINDSTAR VAN HAD ITS TRANSMISSION REPLACED AT 47,400 MILES. THE REASON THAT IT FAILED WAS THAT THE TORQUE CONVERTER WENT AND THE TRANSMISSION OVERHEATED. I SPOKE TO THE SERVICE MANAGER AND TRANSMISSION TECHNICIAN ABOUT THIS AND THE TECHNICIAN SAID THAT IT WAS A PROBLEM COMMON TO THIS MODEL. I CALLED FORD AND WAS TOLD THAT THERE WASN'T ANYTHING THAT THEY COULD DO FOR ME. TRANSMISSIONS SHOULD NOT GO WITH LESS THAN 48.000MILES ON THEM. *AK

Electrical System › Wiring › Interior/Under Dash
Filed Jul 27, 200446,000 milesFL

DRIVER SIDE ELECTRIC WINDOW STOPPED WORKING A COUPLE OF WEEKS AGO. AT FIRST I WAS ANNOYED AT HAVING TO OPEN THE DOOR AT TOLL BOOTHS ETC, THEN IT OCCURRED TO ME THAT ITS ALSO A BIG SAFETY PROBLEM IF I AM EVER IN AN ACCIDENT. I WILL HAVE IT FIXED AT MY NEXT SERVICE SOON, BUT IF THERE ARE SIMILAR PROBLEMS WITH OTHER OWNERS THEN PERHAPS NHTSA AND FORD SHOULD PUT OUT A RECALL NOTICE. *AK

Air Bags › FrontalCrash1 injured
Filed Jul 21, 200445,676 milesME

WHILE DRIVING 15 MPH THE VEHICLE WAS INVOLVED IN A COLLISION WITH A VEHICLE TRAVELING 50 MPH. THE DUAL AIR BAGS DID NOT DEPLOY UPON IMPACT. AS A RESULT THE DRIVER HIT HIS HEAD ON THE STEERING WHEEL AND SPRAINED HIS WRIST. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

Visibility › Windshield Wiper/Washer › Motor
Filed Jul 15, 200485,000 milesWI

WHEN THE WINDSHIELD WIPERS ARE ENGAGED THEY WILL EITHER WORK FOR A FEW SECONDS AND QUIT OR NOT WORK AT ALL. DEALERSHIP REPLACED THE WIPER MOTOR TWICE, AND THE FRONT ELECTRONIC CONTROL MODULE. BUT PROBLEMS STILL EXISTS. RECALL 01V261000 WAS ISSUED, BUT THIS VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN. *AK ALSO, CLUNKING ON THE FRONT DRIVER SIDE AT LOW SPEED OR WHEN TURNING LEFT. DEALERSHIP CHECKED THE VEHICLE AND LATER REPLACED THE BRAKE ROTOR. STARTER WERE ALSO REPLACED. *LA

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning Light
Filed Jul 8, 2004WA

NUMEROUS THINGS HAVE GONE WRONG SINCE WE BOUGHT THE VEHICLE. ITEMS COVERED UNDER WARRANTY: ELECTRIC SEAT STOPPED WORKING TWICE, AND TRANSMISSION WOULDN'T SHIFT WHEN IT WAS SUPPOSED TO. ITEMS NOT COVERED UNDER WARRANTY: BRAKES REPLACED AT 30,000+ MILES-TOLD WAS NORMAL FOR THEM TO WEAR OUT SO QUICKLY; RACK AND PINION REPLACED AT AROUND 55,000 MILES; MONTHS AFTER BRAKES REPLACED, BRAKES GRIND LOUDLY WHEN COMING TO A STOP (BRAKES CHECKED NUMEROUS TIMES, BUT WAS TOLD THEY WERE OK); ABS BRAKE LIGHT COMES ON AND STAYS ON AFTER DRIVING (NOT ILLUMINATED ON START UP, BUT COMES ON LATER); BACK DOME LIGHT NOT SECURE-FALLS OUT; DOME LIGHTS SOMETIMES COME ON WHEN BRAKING; CHECK ENGINE LIGHT ON FOR MONTHS, DIDN'T HAVE IT CHECKED, BUT TURNED OFF BY ITSELF; SLIDING DOOR DRAGS-RUSTED ON VECHICLE FRAME.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Jun 30, 2004NY

2001 FORD WINDSTAR - DRIVER'S SIDE SLIDING DOOR UNLATCHES WITHOUT WARNING. BOTH WHILE IN MOTION AND/OR PARKED. TWO TIMES I CAME OUT TO MY CAR IN THE MORNING AND FOUND THAT MY BATTERY WAS DEAD BECAUSE THE SLIDING DOOR UNLATCHED IN THE MIDDLE OF THE NIGHT AND THE INTERIOR LIGHTS WERE ON, FOR HOW LONG I DO NOT KNOW. I HAVE BROUGHT THE VEHICLE INTO THE DEALERSHIP 4 TIMES ALREADY FOR THIS VERY IMPORTANT SAFETY ISSUE (PROBLEM) AND THEY SAY IT DOESN'T HAPPEN WITH THEM BUT THEY ADJUST THE DOOR AND IT CONTINUES TO HAPPEN WITH ME. I HAVE CONTACTED FORD'S CUSTOMER RELATIONS AND THEY JUST KEEP TELLING ME TO BRING IT TO THE DEALERSHIP SERVICE CENTER. IT SEEMS TO HAPPEN MOSTLY WHEN I USE THE OVERHEAD CONSOLE BUTTON OR THE BUTTON NEAR THE DOOR ITESELF WHEN CLOSING IT.*AK

Structure › Body › Door
Filed Jun 22, 2004NY

CONSUMER NOTICED THAT DRIVER'S REAR SIDE DOOR DID NOT LATCH. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND MECHANIC REPLACED THE DOOR SWITCH. HOWEVER, THE PROBLEM RECURRED, AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. *AK

Structure › Body › Roof and Pillars
Filed Jun 9, 200444,458 milesMI

ROOF BRACKETS ARE LOOSE. THIS IS CAUSING A LOUD RATTLING NOISE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Air Bags › FrontalCrash
Filed Jun 7, 2004TN

CONSUMER STATED WHILE DRIVING 50 MPH CONSUMERS VEHICLE CRASHED INTO TO ANOTHER VEHICLE. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK

Exterior Lighting › Brake Lights
Filed Jun 7, 2004TX

MY 2001 FORD WINDSTAR- BRAKE LIGHTS STAY ON. VEHICLE IS IN PARK AND TURNED OFF. MUST PULL UP ON THE BRAKE PEDAL TO MAKE THE LIGHTS TURN OFF. *AK

Seats › Mid/Rear Assembly
Filed Jun 2, 2004CA

CONSUMER FEELS THAT THE ANCHORS IN THE REAR MIDDLE SEAT FOR THE LATCH SYSTEM IS CAUSING THE CSS HARNESS STRAP PLATE TO BEND WHEN REMOVING THE CSS BECAUSE THE PLATE ONLY BENDS IN THIS VEHICLE. *AK

Steering
Filed May 28, 200460,000 milesCA

I RAN OUT OF GAS AND THE STEERING WHEEL LOCKED UP ON ME. I WAS STUCK IN THE MIDDLE OF THE ROAD. I DIDN'T KNOW WHAT TO DO. THE FIRST TIME IT HAPPENED, MY HUSBAND WAS IN IRAQ. SINCE THE STEERING WHEEL WAS LOCKED, IT WASN'T LIKE I COULD JUST PUT IT IN NEUTRAL AND GET MY VAN OUT OF THE WAY. IT WAS STUCK IN THE MIDDLE OF THE ROAD. IT HAPPENED AGAIN. LUCKILY, MY HUSBAND WAS BACK AND IT WAS BY CHURCH, SO I WAS ABLE TO GET HELP RIGHT AWAY. I HAVE NEVER OWNED A VEHICLE WHERE THE STEERING WHEEL LOCKS UP. I AM GOING TO LOOK IN TO AN ATTORNEY ABOUT IT BECAUSE WHAT IF I WAS ON THE HIGHWAY AND MY VAN BROKE DOWN FOR WHATEVER REASON, THE STEERING WHEEL WOULD LOCK AND I WOULD GET IN A WREAK. WHAT IF MY KIDS WHERE WITH ME. THAT'S JUST NOT RIGHT. I HAVE BOUGHT FORD VEHICLES ALL MY LIFE AND I AM TELLING YOU WHAT, I DON'T KNOW IF I WILL EVER BUY ANOTHER ONE AFTER THIS. THAT IS SOOOO UNSAFE. I HAVE TRIED TO CALL FORD TWICE AND THEY HAVE GIVEN ME THE RUN AROUND. SO I DON'T KNOW! I WILL HAVE TO TALK TO LEGAL COUNCIL I GUESS. WHO KNOWS! I JUST LOVE ALL THE THINGS US MILITARY HAVE TO DEAL WITH AND NOW THIS! *LA

Engine and Engine Cooling › Engine
Filed May 25, 200467,000 milesDC

THE CONSUMER NOTICED OIL WAS LEAKING FROM THE VEHICLE. THE MECHANIC INFORMED THE CONSUMER THAT THE OIL WAS LEAKING FROM THE INTAKE MANIFOLD. PLEASE PROVIDE MORE INFORMATION. *JB

Visibility › Glass, Side/Rear
Filed May 4, 200447,000 milesMI

CONSUMER WAS DRIVING ABOUT 70 MPH WHEN SUDDENLY THE REAR WINDOW SHATTERED WITHOUT CAUSE. *AK

Latches/Locks/Linkages › Doors › Latch1 injured
Filed Apr 28, 2004MN

A 5 YEAR OLD CHILD GOT HIS ARM CAUGHT IN SLIDING DOOR. CONSUMER WAS UNABLE TO OPEN THE DOOR FROM THE INSIDE OF THE VEHICLE. CONSUMER HAD TO KICK AND POUND THE DOOR TO GET IT OPEN. CONSUMER FINALLY GOT THE DOOR OPENED BUT NOT BY THE HANDLE. MANUFACTURER WAS CONTACTED. *AK

Latches/Locks/Linkages › Doors › Latch1 injured
Filed Apr 28, 200459,000 milesCO

WE HAVE A 01 FORD WINDSTAR LIMITED WITH AUTOMATIC DOORS, WITH SAFETY SENSORS. THE DRIVERS SIDE DOOR WAS WORKING INTERMITTENTLY, NOT ALWAYS OPENING AND CLOSING WITH THE BUTTONS. MY 3YR OLD DAUGHTER REACHED IN THE VAN TO GET A TOY AND THE DOOR CLOSED ON HER ARM,(WITHOUT ANYONE TOUCHING A BUTTON TO CLOSE THE DOOR) THE DOOR EVENTUALLY OPENED. THE INJURY CONSISTED OF BROKEN SKIN AND A SEVERE BRUISE ON THE OUTER AND THE INNER SIDE OF THE ARM. THE VAN WAS STILL COVERED BY EXTENDED WARRANTY AND FOUR PARTS WERE REPLACED: 1. CONTR ASY BDY S 2. SENSOR ASY - AC 3. R/CONTR & LAT A 4. ACTU ASY - BDY SD THE DOOR IS STILL HAVING PROBLEMS OPENING ALL OF THE TIME. THE FORD DEALERSHIP CANNOT FIND A PROBLEM WITH IT.

Electrical System › 12v/24v/48v Battery
Filed Apr 22, 200475,000 milesVA

ANY TIME THAT VEHICLE WAS ON THE BATTERY LIGHT CAME ON. VEHICLE WAS PUT ON A DIAGNOSTIC MACHINE, WHICH FOUND THREE DIFFERENT CODES ON THE VEHICLE. MECHANIC WAS ABLE TO EXTINGUISH THE BATTERY LIGHT, BUT TWO WEEKS LATER IT WAS BACK ON AGAIN.*AK

Child Seat
Filed Apr 22, 2004OH

WHILE DRIVING AT 25 MPH CONSUMER'S CHILD WAS BANGING ON THE FRONT OF THE SHIELD OF THE CHILD SEAT. SUDDENLY THE ENTIRE SHIELD FELL APART WITH SPRINGS AND PARTS FLYING EVERYWHERE IN THE VEHICLE.*AK

Engine and Engine Cooling
Filed Apr 20, 2004MD

WHILE DRIVING AT LOW SPEED AND TURNING, THE VEHICLE STALLED WITH OUT ANY WARNING. ALSO HAS PROBLEM WITH THE STEERING WHEEL AND THE TURN SIGNAL WORKING INTERMITTENTLY. *NM THE DEALER REPLACED THE UPPER INTAKE MANIFOLD GASKET AND THE IDLE AIR CONTROL VALVE, HOWEVER THE VEHICLE STALLED AGAIN AND THE DEALER REPLACED IDLE AIR CONTROL VALVE AGAIN. THE POWER STEERING FLUID WAS LOW. *JB

Power Train › Automatic Transmission
Filed Apr 12, 200475,763 milesVA

GOLF MILL FORD DEALERSHIP INDUCED TRANSMISSION FAILURE. VEHICLE TAKEN IN FOR A RECALL AND THE DEALERSHIP RECOMMENDED A TRANSMISSION FLUSH, INJECTOR FLUSH, THROTTLE BODY SERVICE,POWER STEERING FLUSH AND FUEL FILTER. ON FEB.19, 2004 HAD A TRANSMISSON FLUSH AND THROTTLE BODY SERVICED AT GOLF MILL FORD. IT WAS NEVER WRITTEN OR VERBALLY TOLD TO ME THAT I HAD ANY TRANSMISSION PROBLEMS PRIOR TO THIS SERVICE. AFTER HAVING THIS SERVICE I EXPERIENCED A NUMBER OF PROBLEMS ON THE WAY HOME. THE CAR RAN ROUGH, IT HESITATED WILL STOPPING A STOP LIGHT, THERE WAS A MIST THAT CAME FROM THE FRONT VENT, THE CAR STARTED BUT THEN QUICKLY CUT OFF, AND LASTLY WHEN I WENT START THE CAR I COULD HEAR A LOUD WHOSH SOUND WHICH SCARED ME. ON FEB 26, 2004, I TOOK THE CAR BACK TO GOLD MILL FORD WHERE I DID INFORM THEM OF ALL THE PROBLEMS I WAS HAVING. AFTER INSPECTING THE CAR THEY STATED NOTHING WAS WRONG. THE CAR WAS SAFE TO DRIVE. ON MARCH 1, 2004, WHILE ON THE ROAD I NOTICED FLUID WAS LEAKING FROM THE CAR. I WENT TO A RAY SKILLMAN FORD DEALERSHIP IN GRENWOOD INDIANA THEY STATED THAT THERE WAS A LEAK AROUND TRANSMISSION SEAL & THE PAN WAS NOT TIGHTED PROPERLY. TONY AT RAY SKILLMAN FORD ALSO STATED THAT GOLF MILL DID NOT PLACE ENOUGH TRANSMISSION FLIUD IN THE VAN. GOLF MILL FORD INSTRUCTED TONY TO PUT SOME LIQUID TRANSMISSION SEALER IN TRANSMISSION & SEND US ON OUR WAY. AT THE TIME TONY TOLD US HE DID NOT FEEL COMFORTABLE WITH DOING SO. GOLF MILL FELT AS THOUGH THEY DID NOTHING WRONG. HOWEVER AFTER WAITING

Unknown or Other
Filed Mar 19, 2004NJ

"CHECK ENGINE LIGHT" - FORD VEHICLES HAVE THIS PROBLEM. I HAD A 95 FORD AEROSTAR, 95 WINDSTAR AND THE CHECK ENGINE LIGHT OCCATIONALLY TURNED ON. I CALLED THE DEALERSHIP AND WAS TOLD NOT TO WORRY BECAUSE IT'S ONLY FOR THE EMMISION SYSTEM. I HAVE A 2001 WINDSTAR AND 2002 EXPLORER SPORT TRACT WITH THE SAME PROBLEM - THE CHECK ENGINE LIGHT. MY WIFE BROUGHT THE WINDSTAR BACK TO THE DEALERSHIP AND THEY FIXED THE PROBLEM WITH THE FUEL CAP NOT PROPERLLY CLOSED, ACCORDING TO THE MECHANICS. CAN THE MANUFACTURER MAKE A DIFFERENT WARNING LIGHT RATHER THAN CONFUSING THE DRIVER WITH AN ENGINE PROBLEM? *AK

Electrical System
Filed Mar 17, 2004VA

DRIVER SIDE WINDOW INOPERABLE, ENGINE LIGHT STAYS ON, AND INTERIOR LIGHTS FLICKERS ON. MOTOR WAS REPLACED IN DRIVER'S SIDE WINDOW, COST: 294.00. MADE APPT. TO HAVE DIAGNOSTIC CHECK - CHARGING $90.00 TO DO SO. *NM

Exterior Lighting › Brake Lights
Filed Mar 15, 2004NY

MY 2001 FORD WINDSTARS BRAKE LIGHTS REMAIN ON ONCE THE VEHICLE IS IN PARK AND TURNED OFF. I MUST PULL UP ON THE BRAKE PEDAL TO MAKE THE LIGHTS TURN OFF. I HAD THE CAR SERVICED AT A PRIVATE MECHANIC 4 TIMES NOW AND THE PROBLEM HAS NOT BEEN CORRECTED. IS THERE ANY KNOWN RECALLS/PROBLEMS WITH FORDS BRAKE LIGHTS??*AK

Vehicle Speed Control › Accelerator Pedal
Filed Mar 9, 200434,000 milesMI

WHILE TURNING INTO A PARKING SPACE CONSUMER REMOVED FOOT FROM THE ACCELERATOR PEDAL TO APPLY THE BRAKES, AND VEHICLE SUDDENLY ACCELERATED. CONSUMER HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL, AND PUT THE VAN IN NEUTRAL TO STOP VAN FROM ACCELERATING. DEALERSHIP SERVICED THE VAN TWICE FOR THIS ISSUE, BUT THE PROBLEM RECURRED.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Mar 9, 2004IL

SLIDING PASSENGER DOOR HAS OPENED BY ITSELF ON A COUPLE OF DIFFERENT OCCASIONS. THE DRIVER'S SIDE SLIDING DOOR DOES NOT ALWAYS SHUT PROPERLY. WILL NOT CLOSE COMPLETELY. HAVE TAKEN THE CAR TO DEALER FOR REPAIRS AND THEY SAY THEY HAVE FIXED IT. STILL HAVE PROBLEM OCCASIONALLY.

Latches/Locks/Linkages › Doors › Latch
Filed Mar 5, 2004AR

THE PASSENGER SLIDING DOOR WILL NOT UNLOCK, AND ONCE IT LOCKS YOU CAN NOT EVEN PULL THE LOCK UP TRAPPING THE PEOPLE IN THE BACK. *JB

Power Train › Automatic Transmission
Filed Mar 4, 20043,600 milesTN

WHEN REVERSING VEHICLE STALLED. VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THE CONSUMER THIS WAS NORMAL. *AK

Engine and Engine Cooling
Filed Mar 4, 2004WI

WHILE DRIVING 5 MPH, THE VEHICLE STALLED. THE DRIVER WAS ABLE TO RESTART AND DRIVE THE VEHICLE TO THE DEALER INSPECTION. THE MECHANIC REPLACED AIR SENSOR TO THE ENGINE. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM.

Visibility › Windshield
Filed Mar 3, 200419,180 milesCA

THERE WERE 2 CRACKS ON THE BASE OF THE WINDSHIELD. IT APPEARED THAT THE CRACKS ORIGINATED FROM THE BASE OF THE MOLDING. *AK IT WAS LATER DETERMINED THAT A SMALL PEDDLE CAUSED THE WINDSHIELD TO CRACK. *NM

Structure › Body › Door
Filed Feb 28, 2004MA

I OWN A 2001 FORD WINDSTAR SEL WITH POWER SLIDING DOORS. I AM CONCERNED WITH THE PROBLEM I AM HAVING BECAUSE ONE OF THE MECHANISMS USED TO OPERATE THE DOOR IS INOPERABLE AND THE DOOR NO LONGER WORKS ELECTRICALLY. THE STANDARD COST FOR THIS REPAIR IS $1800.00, ALOT OF MONEY FOR A DOOR REPAIR. MY CONCERN IS THAT IF THE POWER MECHANISM IS NOT WORKING THESE DOORS SHOULD BE ABLE TO OPERATE SAFETLY MANUALLY. THAT IS NOT THE CASE THE DOOR IS EXCESSIVELY HEAVY (HEAVIER THAN A MANUAL DOOR) AND WHEN THE VECHICLE IS ON AN INCLINE THE DOOR WILL NOT STAY OPEN. I HAVE TWO CHILDREN (AGES 3 AND 1) AND I AM CONCERNED FOR THEIR SAFETY WITH THIS DOOR. I FEEL THERE SHOULD BE SOME SAFETY PRECAUTION TO HOLD THE DOOR OPEN WHEN THE POWER FAILS. THE DOOR SHOULD REQUIRE SOME SORT OF SLIGHT TUG OR PULL TO CLOSE NOT JUST GRAVITY. I THINK IF THIS ISSUE IS NOT RESOLVED ON THESE POWER DOORS SOMEONE IS GOING TO LOSE A FINGER, HAND OR MUCH WORSE. OTHERWISE I THINK THAT MANUFACTURERS SHOULD MAKE THESE REPAIRS MORE AFFORDABLE, MOST FAMILIES (WHICH IS THE MAJORITY OF OWNERS OF MINI-VANS) ARE ON TIGHT BUDGETS AND $2000.00, IS JUST OUTRAGEOUS FOR A DOOR REPAIR! *AK

Structure › Body › Hatchback/Liftgate
Filed Feb 24, 200429,000 milesMI

THE LIFTGATE GLASS SHATTERED WITHOUT ANY CAUSE. DEALER COULDN'T DETERMINE THE CAUSE, BUT REPLACED THE GLASS. *AK *MR

Seat Belts
Filed Feb 24, 2004IA

THE HANDLE STARTED TO CRACK AT THE BOTTOM WHERE IT HOOKED ONTO THE SEAT ON BOTH SIDES. *PH THE CONSUMER CONTACTED THE MANUFACTURER AND WAS TOLD NOTHING COULD BE DONE BECAUSE THE CHILD SEAT WAS OLDER THAN 3 MONTHS. THE CONSUMER ALSO NOTICED THE SIDE NOTCHES WHERE THE SEAT BELTS GO WHEN NOT IN USE SHOWED SIGNS OF STRESS.( MODEL #3161356O1) *JB

Fuel System, Gasoline › Storage › Tank Assembly
Filed Feb 19, 2004NC

FAILURE IN GAS TANK WHICH LED CONSUMER TO BELIEVE THAT IT WAS A DESIGN FAILURE. *LA THE FUEL PUMP/FUEL FILTER ASSEMBLY RUBBED ON THE GAS TANK FROM THE INSIDE WHEN THE TANK WAS FULL, WHICH CAUSED THE GAS TANK TO HAVE A PIN HOLE LEAK, WITH THE LEAK THE SYSTEM WAS UNABLE TO PRESSURIZE, WHICH CAUSED THE CHECK ENGINE LIGHT TO ILLUMINATE. *JB

SeatsCrash
Filed Feb 12, 200433,700 milesNY

WHILE DRIVING VEHICLE WAS INVOLVED IN A SIDE IMPACT. UPON IMPACT SECOND ROW PASSENGER SEAT UNLATCHED FROM THE FLOOR. *AK

Air Bags › Frontal › Sensor/Control Module
Filed Feb 9, 2004CA

AIR BAG LIGHT FLASHED ON THE DASHBOARD WHILE DRIVING, AND REMAINED ON UNTIL THE VEHICLE WAS TURNED OFF. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC TOLD CONSUMER THAT WARRANTY EXPIRED. *AK

Power Train › Automatic Transmission
Filed Jan 30, 200449,100 milesNC

WHILE DRIVING 30 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE TRANSMISSION. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Vehicle Speed Control › Accelerator PedalCrash
Filed Jan 30, 2004MI

WHILE DRIVING AT LOW SPEED ACCELERATOR PEDAL STUCK IN FULL THROTTLE. AS A RESULT, DRIVER HIT A WALL AT 60 MPH. NO INJURIES REPORTED. *AK

Visibility › Glass, Side/Rear
Filed Jan 29, 200445,000 milesIL

REAR WINDOW SHATTERED WHILE DRIVING ABOUT 45 MPH IN PARALLEL TRAFFIC. *AK

Power Train › Automatic Transmission
Filed Jan 27, 2004IN

VEHICLE EXPERIENCING PROBLEMS WITH TRANSMISSION, BRAKE LIGHTS AND HEAD LIGHT EQUIPMENT. *MR THE LIGHT KEPT BLOWING OUT. THE DRIVER'S SIDE TWICE, REAR DRIVER AND PASSENGER BRAKE LIGHT ONCE AND THE REAR CENTER BRAKE LIGHT TWICE. *SC THE CONSUMER STATED THE TRANSMISSION FAILED. *JB

Power Train › Automatic Transmission
Filed Jan 16, 200439,000 milesMA

WHILE DRIVING AT 60 MPH THE ENGINE REVVED THE AUTOMATIC TRANSMISSION SUDDENLY FAILED. THE DEALER REPLACED THE TRANSMISSION AT THE OWNER'S EXPENSE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM

Visibility › Power Window Devices and Controls
Filed Jan 15, 200425,000 milesAL

THE DOOR DOES NOT BOUNCE BACK. MY 2 YEAR OLD DAUGHTER AND MYSELF GOT CAUGHT IN THE DOOR WHILE IT WAS TRYING TO CLOSE. MY FIVE YEAR OLD HAD TO PUSH THE BUTTON. I TOOK THE CAR TO THE MANUFACTURER AND THEY TESTED THE DOOR AND SAID IT WAS WORKING FINE. THEY SAID THAT IS HOW THE CAR IS MADE. YOU HAVE TO HAVE TO PUT A LOT FORCE ON THE DOOR IN ORDER FOR IT TO BOUNCE BACK. THERE IS NO WAY TO ADJUST THE CENSORS. THERE 2003 VAN REQUIRES EVEN MORE PRESSURE THAN MINE. HOW IS A 2 YEAR OLD CHILD SUPPOSE TO APPLY A LOT OF PRESSURE.

Unknown or Other
Filed Jan 15, 200467,000 milesMA

BOUGHT THE USED VEHICLE FROM A USED CAR DEALER. DIDN'T CHECK FOR PAINT PEELING OR RUST, THOUGHT A 2 YEAR OLD CAR WOULDN'T HAVE ANY. I WASHED THE CAR, AND AS I WAXED IT, DISCOVERED THE PEELING PAINT ON THE ROOF RIB, ALMOST ENTIRE LENGHTH OF VEHICLE, THEN FOUND RUST AT THE BOTTOM OF THE FRONT PASSENGER DOOR AND REAR PASSENGER SLIDING DOOR. CONTACTED FORD, INSTRUCTED ME TO GO TO LOCAL DEALERSHIP, WENT TO GERVAIS FORD IN AYER MA. SERVICE MANAGER LOOKED OVER THE CAR, MADE NOTES, INFORMED ME HE WOULD CONTACT FORD HEADQUARTERS TO SEE IF THEY WILL DO ANYTHING. TWO WEEKS LATER, HE CONTACTED ME AND INFORMED ME THERE WAS NOTHING THEY COULD DO REGARDING THE PAINT OR THE DOORS RUSTING FROM THE INSIDE OUT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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