Page 27 of 31 · complaints 1,301–1,350 of 1,522

1999 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Seat Belts › Front › Buckle Assembly
Filed Apr 13, 2001CA

DRIVER'S SIDE BUCKLE HARNESS HAS BROKEN WITH NORMAL USE. DEALER HAS BEEN NOTIFIED.*AK

Structure › Body › Door
Filed Apr 12, 2001OH

POWER SLIDDING DOOR ON PASSENGER'S SIDE WILL NOT CLOSE PROPERLY. DEALER HAS ADJUSTED DOOR, BUT IT WILL ONLY WORK FOR A SHORT PERIOD OF TIME. DEFECT ALWAYS REOCCURRED. DEALER HAS HAD VEHICLE 5-6 TIMES .*AK

Fuel System, Gasoline › Carburetor System
Filed Apr 6, 2001CA

CONSUMER STATED THAT HE WILL FILL IN INFORMATION CONCERNING INTAKE MANIFOLD FAILURE. *AK

Structure › Frame and Members
Filed Apr 5, 2001MA

SUBFRAME BOLTS LOOSENED, CAUSING A VERY LOUD NOISE TO OCCUR WHILE VEHICLE WAS BEING DRIVEN. PLEASE GIVE ANY FURTHER DETAILS.*AK

Structure › Body › Door
Filed Apr 3, 2001MO

POWER SLIDING DOOR WOULD INTERMITTENTLY OPEN WHILE DRIVING, OR WILL NOT OPEN WHEN NEEDED; VEHICLE BEEN IN THE DEALER SHOP ON SIX OCCASIONS, AND PROBLEM STILL OCCURRING.. *AK CONSUMER ALSO STATES BACK SEAT COLLASPED BACKWARDS, ALSO BATTERY DEAD FROM SHORTS IN THE WIRING, LIGHT IN THE INSIDE IS ON WHEN IT SHOULD BE OFF , AND ALSO DOORS THAT MAY OR MAYNOT OPERATE WHILE VEHICLE IS IN MOTION, ALSO GETTING FALSE SIGNALS ON INSTRUMENT PANEL.*JB

Steering › Hydraulic Power Assist System
Filed Apr 3, 2001MI

CONSUMER STATES VEHICLE MAKES A MOANING AND GROANING NOISE WHEN WHEEL IS BEING TURNED TO PARK, CONSUMER WAS ADVISED MY MECHANIC THAT VEHICLE OPERATES AS ENGINEERED. *JB

Visibility › Windshield
Filed Mar 29, 2001NY

WINDSHIELD HAS A 16 INCH LONG HAIRLINE CRACK HORIZONTALLY NEAR BOTTOM , WAS NOT HIT BY ROCK.

Power Train › Automatic Transmission
Filed Mar 26, 2001IL

FIRST INDICATION OF PROBLEM WAS "RATTLING" SOUND GOING DOWNHILL @ ABOUT 60 MPH. SOUNDED LIKE MUFFLER CAME LOOSE AND WAS DRAGGING ON PAVEMENT, EXCEPT THE NOISE WAS COMING FROM THE FRONT OF THE CAR. AFTER INVESTIGATING AND FINDING NOTHING, PROCEEDED TO DRIVE TO DESTINATION (ABOUT 12 MI). RATTLE CONTINUED OFF AND ON; OVERDRIVE OFF LIGHT ON DASH STARTED BLINKING OFF AND ON THOUGH OD WAS ENGAGED. DROVE TO A FORD DEALER (UNIVERSITY FORD, PEORIA IL). THEY FOUND "TRANSMISSION FULL OF DEBRIS" AND REPLACED THE TRANSMISSION UNDER THE ORIGINAL WARRANTY.

Power Train › Automatic Transmission
Filed Mar 25, 2001IL

TRANSMISSION FAILURE STARTED WHILE ON HIGHWAY @ 60 MPH. SOUNDED LIKE MUFFLER DRAGGING ON PAVEMENT, EXCEPT IT CAME FROM FRONT OF VAN. WAS ABLE TO DRIVE TO NEAREST FORD DEALER -- ABOUT 12 MILES. DEALER REPORTED TRANSMISSION "FULL OF DEBRIS" AND REPLACED IT (PART # XF2Z-7000-BARM). *AK

Steering › Hydraulic Power Assist System
Filed Mar 24, 2001TX

NO SUMMAER LISTED FOR ABOVE VEHICLE. *AK

Structure › Body › Door
Filed Mar 23, 2001NY

WHEN WEATHER IS HOT AND WHEN ATTEMPTING TO CLOSE SLIDING ELECTRICAL DOOR, DOOR POPS BACK UPON. PROBLEM ONLY OCCURS IN HOT WEATHER CONDITIONS. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

Engine and Engine Cooling › Engine
Filed Mar 23, 2001MI

THE PULLEY AND FAN BELT ARE MAKING NOISE, THE DEALER CLAIMS NOTHING IS WRONG WITH THE VEHICLE. NLM

Suspension › Multiple Axle
Filed Mar 21, 2001IL

CONSUMER WILL FILL IN INFORMATION REGARDING REAR SUPPORT BAR: CROSS TUBE. *AK

Tires › Tread/Belt
Filed Mar 21, 2001SC

ALL 4 ORIGINAL TIRES SPLIT WITHIN THE TREADS OF THE TIRES. THE SPLITTING WAS DISCOVERED AT 14,155 MILES. THE FORD DEALER INSISTED THAT THE TIRES BE REPLACED PRIOR TO DRIVING THE VEHICLE ANY FURTHER. GENERAL TIRE CO. REQUESTED THAT THE TIRES BE RETURNED TO THE MANUFACTURER.*AK (TIRESIZE: P215/70R15)( DOT NUMBER: TIRE SIZE: P215/70R15 )

Suspension
Filed Mar 20, 2001IL

CONSUMER COMPLAINED ABOUT NOISE BEING EMITTED BY VEHICLE WHEN MAKING A LEFT TURN AT SPEED. DEALERSHIP HAS PROVIDED NO INFORMATION TO CONSUMER FOR REASON/CAUSE. *AK THE DEALER ORDERED A POWER STREERING LINE PART, BUT THEY DON'T KNOW IF THIS IS THE PROBLEM. *YH

Steering › Gear Box (other Than Rack and Pinion)
Filed Mar 15, 2001VT

NO SUMMARY LISTED FOR ABOV EV3EHICLE. *AK

Power Train › Automatic Transmission
Filed Mar 11, 2001MD

TRANSMISSION PROBLEM - PROBLEM NOTICED IMMEDIATELY AFTER PURCHASE DATE - PROBLEM WITH SLOW SHIFTS NOTICEABLE AT 20 AND 40 MPH. GRINDING NOISE PREVELANT AT THESE STAGES. DEALERSHIP SAID WAS NORMAL. AROUND 25000 TRANSMISSION BEGAN TO EXPERIENCE "QUICK" SHIFTS FROM ACCELERATION, POPPING NOISE FROM ONE GEAR TO NEXT AS TRANSMISSION TRIES TO DETERMINE APPROPRIATE GEAR FOR 5-10MPH. GRINDING AT 20 AND 40MPH STEADILY BECOMING WORSE. AGAIN DEALERSHIP INDICATES NORMAL. AT 27MPH TRANSMISSION IS BEGINNING TO JUMP INTO REVERSE. SHIFTING OF GEARS - BANG BANG BANG. MUCH WORSE. MANY TRIPS TO DEALERSHIP YEILD SAME RESPONSE. "NEW ENGINE, NO PROBLEMS, OR YES THE ENGINEERS HEAR WHAT YOU HEAR BUT NO PROBLEM" I AM AFRAID THAT WITH 2 CHILDREN AND MY WIFE THAT TRANSMISSION WILL QUIT PUTTING THEM IN AN UNSAFE PREDICAMENT. NOTICE THAT THERE ARE OTHER COMPLAINTS THAT OUTLINE THE SAME OR SIMILAR PROBLEM. FORD UNWILLING TO RECOGNIZE.*AK

Power Train › Automatic Transmission
Filed Mar 8, 2001CA

TRANSMISSION WOULD SHIFT PROPERLY INTO GEARS. PROBLEM OF SHIFTING WAS INTERMITTENT. STEERING IS LEAKING FLUID. TOOK TO DEALERSHIP, MECHANIC COULD NOT LOCATE CAUSE OF LEAKAGE OR REASON GEARS WOULD LOCK UP.*AK

Structure › Body › Tailgate
Filed Mar 7, 2001GA

SLIDE DOOR REOPENS WHEN CLOSED WITH KEY OR INTERIOR CONTROLS. SLIDE DOOR NOT OPERABLE WITH INTERIOR CONTROLS ( WILL NOT CLOSE AT ALL).

Steering › Rack and Pinion › Rack
Filed Mar 4, 2001TX

HAD TO REPLACE RACK AND POWER STEERING PUMP.*AK

Interior Lighting
Filed Feb 22, 2001TX

REAR DOME LIGHT FAILED. NLM

Steering › Rack and Pinion
Filed Feb 21, 2001IN

UPON VISUAL INSPECTION CONSUMER NOTICED FLUID ON GROUND AND VEHICLE WOULD MAKE A WHINING NOISE. VEHICLE WAS TAKEN TO DEALER, AND CONSUMER WAS NOTIFIED THAT RACK AND PINION STEERING WAS BROKEN. *AK

Seats › Front Assembly › Power Adjust
Filed Feb 16, 2001SC

18 VISITS TO SERVICE DEPT SINCE WE BOUGHT VAN; 6 IN THE LAST 5 WEEKS FOR POWER SLIDING DOORS NOT SHUTTING.*AK

Visibility › Glass, Side/Rear
Filed Feb 15, 2001GA

WHILE TRAVELING 35 MPH HEARD A LOUD BANG. REAR PASSENGER'S SIDE GLASS ON CARGO DOOR HAD SHATTERED. CORNERS OF WINDOW WERE BROKEN OFF. WINDOW WAS STILL INTACT. CONTACTED DEALERSHIP, AND INFORMED BY MECHANIC THAT PROBLEM WAS NORMAL. *AK

Electrical System › Horn
Filed Feb 9, 2001MI

CONTACTS FOR HORN ARE DIFFICULT TO LOCATE, AND THEY ARE VERY HARD TO PUSH TO SOUND HORN. *AK

Electrical System › Horn
Filed Feb 8, 2001MI

HORN SENSOR IS EXTREMELY DIFFICULT TO LOCATE IN AN EMERGENCY. *AK

Steering › Gear Box (other Than Rack and Pinion)
Filed Jan 31, 2001NE

STEERING GEAR TO PUMP HAD BROKEN, CAUSING LOST OF STEERING. PLEASE PROVIDE FURTHER INFOMATION. *AK

Electrical System › Horn
Filed Jan 29, 2001PA

TO AVOID AN ACCIDENT CONUSMER DEPRESSED HORN BUTTONS, AND HORN WOULD NOT SOUND. CONSUMER STATED HORN BUTTONS HAVE TO BE DEPRESSED VERY HARD TO SOUND.*AK THE DESIGN OF THE HORN AND STEERING WHEEL ASSEMBLY DOES NOT PROVIDE EFFECTIVE ACCESS TO HORN IN EMERGENCY SITUATIONS. ALSO, TURN SIGNAL DOES NOT PROPERLY ENGAGE ON CURVED ROAD WAYS. *YH

Power Train › Automatic Transmission
Filed Jan 29, 2001NH

GAS GAUGE HASN'T WORKED A WHILE, AND TRANSMISSION FAILED A FEW DAYS AGO. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 25, 2001UT

APPROACHED STOP SIGN AND PRESSED BRAKES WHICH MADE A LOUD GRATING METAL SOUND WHICH HAD NEVER HAPPENED BEFORE. AS I SLID INTO INTERSECTION I FLIPPED GEARS TO PARK WHICH FINALLY STOPPED THE CAR. TOOK CAR TO DEALER AND WAS TOLD THE REAR BRAKES WERE PRACTICALLY UNUSED AND THE FRONT BRAKES WERE WORN OUT WHICH LED THEM TO BELIEVE THE REAR BRAKES WERE NOT CONNECTED OR FUNCTIONING AND HAD NOT DONE SO FOR SOME TIME. FORD REFUSED TO COVER THIS UNDER OUR BUMPER TO BUMPER WARRANTY EVEN THOUGH THERE IS OBVIOUSLY SOME TYPE OF DEFECTIVE FAULTY PART INVOLVED. LUCKILY NO ACCIDENT CAME OF THIS INCIDENT. *AK

Power Train › Automatic Transmission
Filed Jan 25, 2001UT

TRANSMISSION OFTEN DOES NOT SMOOTHLY SHIFT INTO GEAR. THE OVERDRIVE ON/OFF LIGHT WILL FLASH ON AND OFF FOR 30-40 SECONDS INTERMITTENTLY. THE TRANSMISSION WILL SEEM TO HAVE TROUBLE SHIFTING GEARS AND WILL HESITATE OR ROUGHLY JERK INTO A GEAR. WE HAVE TAKEN IT IN TO BE REPAIRED SEVERAL TIMES AND HAD IT REPAIRED UNDER A TRANSMISSION RECALL AS WELL BUT IT STILL IS HAVING PROBLEMS. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 17, 2001CA

INTERMITTENT PROBLEM WITH FUEL GAUGE NOT WORKING PROPERLY. GAUGE WOULD REMAIN ON EMPTY SIDE. VEHICLE BEEN IN DEALER SHOP, AND WAS UNABLE TO LOCATE PROBLEM BECAUSE GAUGE WAS WORKING AT THAT TIME. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 12, 2001MO

WHILE PUTTING FUEL INTO THE FUEL TANK, THE CABIN FILLS WITH FUEL ODORS, THE ODOR IS VERY STRONG AND STAYS FOR ABOUT 4 OR 5 MINUTES, THE ODOR MAKES THE CONSUMERS SICK, SO THEY ARE REQUESTING A REFUND OR REPLACEMENT BECAUSE THE DEALER HAS FAILED SEVERAL TIMES TO CORRECT THE PROBLEM. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jan 9, 2001PA

AFTER PLACING VEHICLE IN PARK CONSUMER ENTERED HOUSE AND HE WAS NOTIFIED BY HIS NEIGHBOR THAT VEHICLE WAS ON ROAD. VEHICLE MUST BE IN PARK BEFORE KEY CAN BE REMOVED FROM IGNITION. *AK

Air Bags › FrontalCrash
Filed Jan 8, 2001UN

CONSUMER WAS INVOLVED IN A 20 MPH FRONTAL COLLISION IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

Electrical System › Ignition
Filed Jan 7, 2001PA

LESS THAN TWO MONTHS AFTER PURCHASING OUR VAN WE HAD TO JUMP START IT AND LOST THE CABLE ON THE POWER SLIDING DOOR. SINCE THEN THE CAR'S ENGINE WAS WORKED ON BUT STILL STALLS OUT SOMETIMES.THE TRANSMISSION STILL JERKS IN PARK.(THEY COULDN'T FIND A PROBLEM.) FOR THE POWER SLIDING DOOR, AFTER A NEW CABLE,NUMEROUS ADJUSTINGS,ALIGHNMENTS AND TWO CONTROL MODULES PUT IN. IT STILL WORKS ERATICLEY AND THE DEALERSHIP REFUSES TO SEE A PROBLEM. THE DOOR WILL NOT OPEN, WHEN IT FINALLY OPENS IT WILL NOT SHUT. WHEN IT IS CLOSED IT DOES NOT LATCH AND THE INTERIOR AND DOOR AJAR LIGHTS STAY ON. IT CONSTANTLEY MAKES A RACKET AND POPPING NOISE. ON OCCASION THE DOOR OPENS WHILE DRIVING. I HAVE THREE SMALL CHILDREN AND THIS IS A SAFTEY HAZARD!! WORKING WITH A FORD REP HE STATES THERE IS NOTHING THEY CAN DO BUT TO BRING IT IN "AGAIN" FOR REPAIRS. BUT THEY REALLY CAN'T SEE A PROBLEM. HE DID STATE THAT THEY WOULD GIVE ME 1,500 REBATE TOWARDS ANOTHER VAN OR TRADE IN. I TOLD HIM I WANTED THIS UNSAFE VEHICLE MASHED NO FURTHER OWNERS. HE SAID THAT WOULD NOT HAPPEN. AFTER LOOKING AT YOUR REPORT ON 1999 AND 2000 WINDSTARS AND THE SAME REPEATED PROBLEMS WITH ENGINES AND SLIDING DOORS.THEN COMPARING TO OTHER MAKES OF MINI VANS AND THERE FEW PROBLEMS. I WOULD NOT WANT TO OWN ANOTHER FORD!! I WILL BE SUBMITTING THIS PROBLEM TO THE DISPUTE SETTLEMENT BOARD. I'TS TO BAD FORD DOES NOT STAND BEHIND THERE PRODUCTS.*AK

Electrical System › Horn
Filed Jan 4, 2001VA

IT IS VERY DIFFICULT TO DEPRESS THE HORN PAD/BUTTON. DEALERSHIP IS UNABLE TO FIX DUE TO CONFIGURATION. *CJ

Structure › Body › Door
Filed Dec 28, 2000MD

SAFETY PROBLEM: PASSENGER SIDE REAR POWERED SLIDING DOOR. DRIVE CABLE COVER BECOMES LOOSE AND JAMS IN GUIDE HOLE PREVENTING DOOR FROM OPENING PRESENTING SAFETY PROBLEM TO REAR SEAT PASSENGERS. TOOK OVER TWO WEEKS FOR SERVICING DEALER TO GET PARTS AND IN MEANTIME REAR SEARS WERE UNUSABLE FOR PASSENGERS. *AK

Suspension
Filed Dec 13, 2000TX

WHILE TRAVELING AT HIGHWAY AT 60 MPH FELT A SHARP JERK TO THE SIDE. ONCE CORRECTED, JERKED AGAIN THE OTHER WAY. TOOK VEHICLE TO DEALER, AND DEALER STATED THAT NOTHING WAS WRONG. PROBLEM HAS OCCURRED SEVERAL TIMES SINCE FIRST INCIDENT. NO ACCIDENTS OR INJURIES HAVE OCCURRED. *AK

Electrical System › Horn
Filed Dec 11, 2000FL

HORN BUTTON WILL NOT RESPOND WHEN NEEDED IN A "HURRY-UP" SITUATION. EXACT LOCATION MUST BE DEPRESSED FOR HORN TO BLOW. NEVER HAS THE HORN BLOWN WHEN I NEEDED IT IN A HURRY. USE OF THE HEEL OR PALM OF YOUR HAND WILL NOT BLOW THE HORN. YOU MUST LOCATE THE HORN EMBLEM FIRST, THEN DEPRESS THE HORN THERE. IN A HURRY-UP NEED FOR THE HORN, THERE IS NO TIME TO FIND THE BUTTON. THE DEALER STATES THAT THIS IS DUE TO THE AIR BAG INSTALLED WITHIN THE STEERING WHEEL AND THEREFORE THERE IS ONLY A SMALL AREA THAT WILL ACTIVATE THE HORN. IN MY PERSONAL OPINION, THIS IS A SAFETY ISSUE. I HAVE HAD MANY OCCASSIONS TO BLOW THE HORN FOR SOMEONE GETTING TOO CLOSE TO ME, OR CHANGING LANES WITH A THREAT OF SIDESWIPING ME. WHEN I HIT THE HORN WITH THE HEEL OF MY HAND, THERE IS NO RESPONSE. IN THE 2 YEARS + THAT I'VE HAD THE CAR, I'VE STILL BEEN UNABLE TO OVERCOME THIS BY TRYING TO HIT JUST THE RIGHT SPOT TO BLOW THE HORN. I HAVE INQUIRED WITH OTHER WINDSTAR OWNERS WHEN I SEE ONE IN A PARKING LOT. THEY ALL SAY THE SAME THING. BASICALLY, THEY SAY, AND I AGREE, THE HORN IS NON-FUNCTIONAL WHEN NEEDED IN A HURRY. *AK

Vehicle Speed Control
Filed Nov 29, 2000MO

WE HAVE EXPERIENCED 5 INCIDENTS WHEN GOING FROM PARK-REVERSE, PARK- DRIVE AND WHEN CORNING THE ENGINE RPM'S WILL GO TO MAXIMUM FOR APPROXIMATELY 5 SECONDS. IT WAS RETURNED TO THE DEALER AFTER THESE INCIDENTS AND WAS REVIEWED BY A LOCAL FORD REPRESENTATIVE. HOWEVER, THEY SAID THEY COULD NOT DUPLICATE THE INCIDENT AND THEREFORE COULD NOT DETERMINE THE PROBLEM. HOWEVER, IN REVIEWING YOUR DATABASE I HAVE SEEN NUMEROUS CASE WHERE THIS PROBLEM HAS BEEN REPORTED. ITS ONLY A MANER OF TIME BEFORE SERIOUS ACCIDENTS OCCUR. PLEASE HELP US TO GET THIS PROBLEM CORRECTED. THANK YOU. *AK

Vehicle Speed Control
Filed Nov 29, 2000CA

THE VAN BEGINS TO SURGE (RPMS JUMP FROM 500 TO 1200) AND THE BATTERY LIGHT COMES ON THEN THE VAN DIES. THIS OCCURS APPROXIMATELY ONCE OR TWICE A WEEK. ON A MORE ROUTINE BASIS, THE VAN DOES A MILD SURGE AND THEN WHEN YOU STEP ON THE ACCELERATOR TO GO IT ACTS LIKE IT IS GOING TO DIE AND THEN LURCHES FORWARD. THESE PROBLEMS ONLY OCCUR WHEN THE VAN IS COMPLETELY WARMED UP AND IDLING FOR MORE THAN A BRIEF MOMENT (SUCH AS AT A TRAFFIC LIGHT OR A STOP SIGN THAT TAKES A MINUTE TO BE ABLE TO GO.) THIS MAY NOT SOUND LIKE A SERIOUS PROBLEM BUT AS THE DRIVER I WOULD NOT AGREE WITH THAT. WE HAVE PRESENTED OUR CASE TO THE FORD DISPUTE BOARD AND THEY FOUND IT NOT TO BE A "SAFETY" PROBLEM (I DON'T UNDERSTAND THAT). WE HAVE TRIED TO DEAL WITH BOTH CORNING FORD AND RED BLUFF FORD WITH NO SUCCESS. I CAN'T BELIEVE THAT THE CONSUMER CAN BE RAILROADED AND IGNORED WHEN THEY TRY TO GO THROUGH THE SYSTEM THAT IS SUPPOSE TO BE SET UP TO AVOID SUCH MESSES AS THESE. ALL I WANT IS OUT OF THIS VEHICLE BEFORE I GET IN AN ACCIDENT BECAUSE MY VAN DECIDED NOT TO GO AND SOME OTHER DRIVER DIDN'T KNOW I HAVE A LEMON AND HITS ME. *AK

Electrical System › Horn
Filed Nov 21, 2000IA

WHEN NEW, THE HORN ON THIS VAN WOULD ONLY WORK IF YOU PUSHED RIGHT ON THE HORN ICON, WHICH IS IN THE CENTER OF THE STEERING WHEEL. IN A PANIC SITUATION, PUSHING ANYWHERE EXCEPT THE SQUARE INCH RIGHT OVER THIS HORN SYMBOL WOULD NOT RESULT IN THE HORN HONKING AND POSED A SAFETY/CRASH HAZARD MULTIPLE TIMES. SERVICE DEPARTMENT SAID THIS WAS NORMAL FOR THIS MODEL TO ONLY HAVE THE HORN WORK IN THAT ONE SMALL SPOT. WHEN RETURNED FOR NEXT WARRANTY SERVICE I MENTIONED THIS AGAIN, AND THIS TIME THEY SAID THEY WOULD REPLACE THE HORN/AIR BAG UNIT. AFTER REPLACEMENT, NOW THE UPPER LEFT QUADRANT OF THE SURFACE WORKS TO MAKE THE HORN BLOW, BUT THIS IS STILL A SAFETY HAZARD IN A PANIC SITUATION WHEN MOST COMMONLY MY RIGHT HAND IS USED TO HIT THE HORN AS WARNING - IN MOST CASES THE HORN STILL DOESN'T WORK. WHEN I COMPLAINED AGAIN, THEY SAID THIS WAS NORMAL. THIS IS A SAFETY HAZARD WHEN AN ACCIDENT IS IMMINENT AND YOU CANNOT HONK YOUR HORN QUICKLY (HAVING TO FIRST REMEMBER EXACTLY WHERE ON THE SURFACE YOU MUST PUSH!)... THIS CANNOT BE NORMAL!!!!! ADDITIONALLY, IN A PANIC SITUATION WHEN THE REFLEX IS TO HONK A WARNING, WHEN THE HORN DOESN'T WORK MY ATTENTION IS DIVERTED FROM THE INCIDENT AT HAND IN TRYING TO FIND THE SPOT TO MAKE THE HORN WORK. UNACCEPTABLE (BUT ONE OF SEVERAL QUIRKY PROBLEMS WITH THIS VEHICLE, INCLUDING POWER STEERING MODULE GOING OUT AT 40,000 MILES, AND INSIDE HEATER/AIR CONDITIONING FAN FOR REAR AREA GOING ON AND OFF MYSTERIOUSLY EVEN WITH MASTER CONTROL TURNED OFF, AND WIT

Vehicle Speed Control
Filed Nov 17, 2000VA

DURING SHIFTS FROM 1ST TO 2ND GEAR WITH THE ENGINE AT IDLE, AT APPROXIMATELY 5 MPH, THE ENGINE SURGES DURING THE SHIFT. AS A RESULT, THE VEHICLE SUDDENLY ACCELERATES TO APPROXIMATELY 9-10 MPH. THIS HAS CAUSED SEVERAL NEAR-ACCIDENTS AND PANIC STOPS IN PARKING LOTS AND STOP-AND-GO TRAFFIC. DURING NORMAL ACCELERATION WITH A PARTIALLY OPEN THROTTLE, THIS PROBLEM DOES NOT OCCUR. THE VEHICLE HAS BEHAVED IN THIS WAY SINCE IT WAS NEW. *AK

Visibility › Windshield Wiper/Washer
Filed Nov 15, 2000NV

WINDSHIELD WIPER FLUID RESERVOIR IS LOCATED OUT IN HOOD THAT DEFROSTER CANNOT GET TO IT. THEREFORE, IN BAD SNOWY CONDITIONS WINDSHIELD WIPER RESERVOIR WILL FREEZE UP, AND CONSUMER CANNOT USE IT WHEN NEEDED, SUCH AS WHEN ICE AND MUD IS SPLASHED ONTO WINDSHIELD, CAUSING POOR VISIBILITY.*AK

Vehicle Speed Control
Filed Nov 9, 2000OK

VEHICLE WAS IDLING WHILE CONSUMER'S FOOT WAS ON THE BRAKE, THE ENGINE SURGED AND ACCELERATED FORWARD HITTING A BOAT MOTOR THAT WAS IN FRONT OF THE VEHICLE, CONSUMER'S VEHICLE WAS DAMAGED. *SLC

Electrical System › Horn
Filed Oct 27, 2000NY

HORN DOES NOT FUNCTION OR NEEDS VERY HIGH EFFORT. USELESS IN EMERGENCY AVOIDANCE. SOMEONE IS GOING TO GET IN AN ACCIDENT IF THEY RELY ON THIS HORN.*AK

Structure › Body › Door
Filed Oct 25, 2000PA

INTERMITTENTLY SLIDING DOOR OPENS WHILE VEHICLE IS IN MOTION. DEALER HAS REPAIRED VEHICLE THREE TIMES, AND PROBLEM HAS REOCCURRED. MANUFACTURER HAS BEEN NOTIFIED.*AK

Electrical System › Horn
Filed Oct 18, 2000WA

HORN IS VERY DIFFICULT TO PRESS. IT TAKES EXTREME PRESSURE FROM DRIVER FOR HORN TO BLOW. ALSO, IT IS VERY DIFFICULT TO FIND THE RIGHT SPOT TO PUSH. VEHICLE WAS MADE WITH A DEFECT. HORN HAS NOT WORKED.*AK

Electrical System › Horn
Filed Oct 16, 2000LA

HORN DELAY EQUIVALENT TO A DELAY IN THE BRAKE SYSTEM. UPGRADED BY FORD FROM OUTGARIOUSLY SLOW TO TERRIBLELY SLOW. USELESS IN A PARKING LOT. INEFFECTIVE IN TRAFFIC BECAUSE OF LACK OF TIMELY RESPONSE. A HORN IS A SAFETY DEVICE USED AS WARNING SYSTEM. IT IS INEFFECTIVE BECAUSE IT IS TIME DELAYED EVEN AFTER AN UPGRADE. I GET ANGRY AND FRUSTRATED EVERY TIME I TRY TO USE IT.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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