Page 26 of 31 · complaints 1,251–1,300 of 1,522

1999 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Steering › Hydraulic Power Assist System
Filed Sep 7, 2001CA

WHILE DRIVING UNDER WET CONDITIONS POWER ASSISTED STEERING FAILED. DEALER HAS EXAMINED VEHICLE AND DETERMINED THAT COVER UNDER THE VEHICLE WHICH PROTECTS THE ENGINE NEEDED TO BE REPLACED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK

Power Train › Automatic Transmission
Filed Sep 7, 2001MO

MY TRANSMISSION IS GOING OUT AT 52,000 MILES, AND SINCE I DON'T HAVE AN EXTENDED WARRANTY, I'M STUCK WITH THE BILL. THIS IS UNACCEPTABLE THAT A TRANSMISSION ON A NEW VEHICLE IS DEFECTIVE!. *AK

Structure › Body › Door
Filed Sep 7, 2001OH

DOOR HAS CONTINUALLY MALFUNCTIONED INCLUDING OPENING WHILE I AM DRIVING FOR 11 MONTHS. *AK

Power Train › Automatic Transmission
Filed Sep 6, 2001NJ

WINDSHIELD CRACKED WHILE DRIVING SLOWLY. AFTER TAKING IT TO GET A NEW ONE PUT IN WE FOUND THAT IT WAS NEVER SEALED/MOUNTED ON THE BOTTOM. ABSOLUTLY NO ADHESIVE CONTACT WHAT SO EVER. ALSO AT 28755 MILES THE O/D LIGHT STARTED BLINKING AND THE CAR CLUCKED WHILE MAKING TURNS AND THE TRANSMISSION WAS REPLACED UNDER WARRANTTY AND NOW AT 37000 MILES IT DOING THEM SAME THING AGAIN. *AK

Structure › Body › Door
Filed Sep 6, 2001MD

THE POWER SLIDING DOORS WILL OPEN WITH THE REMOTE OR CONSOLE CONTROL, BUT GET STUCK IN THE OPEN POSITION AND WILL NOT CLOSE WITH THE REMOTE OR CONSOLE CONTROL, CLOSING THE DOORS MANUALLY IS VERY DIFFICULT AND THEY DO NOT ALWAYS CLOSE ON THE FIRST OR SECOND TRY MANUALLY, THE DOOR CAN APPEAR TO BE CLOSED WHEN CLOSED MANUALLY, BUT THE DOOR IS NOT SECURE AND HAS SLID OPEN WHEN DRIVING, CONSUMER STATES THE DOOR MOTOR HAS BEEN REPLACED AND STILL DOES NOT WORK PROPERLY.*JB

Equipment › Appliance › Air Conditioner
Filed Sep 5, 2001IA

RECALL 01V262000/ MANUFACTURER'S RECALL 01S26 CONCERNING AIR CONDITIONER:FAN: MOTOR:WIRING. CONSUMER CALLED MANUFACTURER ABOUT RECALL REPAIRS, AND MANUFACTURER STATED CONSUMER'S VEHICLE WAS NOT COVERED BECAUSE VEHICLE WAS BRANDED. ON TWO OTHER RECALLS CONSUMER HAD TO PAY OUT OF POCKET BECAUSE MANUFACTURER KICKED IT OUT .*AK

Visibility › Windshield Wiper/Washer › Motor
Filed Sep 5, 2001IA

RECALL 01V26100/,MANUFACTURER'S RECALL 01S25 CONCERNING WINDSHIELD WIPER: MOTOR. CONSUMER CALLED MANUFACTURER ABOUT RECALL REPAIRS, AND MANUFACTURER STATED CONSUMER'S VEHICLE WAS NOT COVERED UNDER RECALL BECAUSE VEHICLE WAS BRANDED . ON TWO OTHER RECALLS CONSUMER HAD TO PAY OUT OF POCKET BECAUSE MANUFACTURER KICKED IT OUT BECAUSE VEHICLE WAS BRANDED.*AK

Steering › Hydraulic Power Assist System
Filed Sep 4, 2001OH

MY WIFE ALMOST HAD AN ACCIDENT WHILE TRYING TO STEER THE CAR OFF THE GARDEN STATE PARKWAY EXIT 102.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Sep 1, 2001CA

MY GRANDSON FELL OUT OF THE VAN BECUSE THE DOOR LOCKS WERE NOT WORKING...THEY LOCK BUT DO NOT STAY LOCKED. *AK

Steering › Hydraulic Power Assist › Power Steering Fluid
Filed Aug 29, 2001MD

A LEAK DEVELOPED IN POWER STEERING RACK WHICH CAUSED VEHICLE TO LOSE ALL POWER ASSISTED STEERING. DEALERSHIP HAS EXAMINED VEHICLE, AND WAS REPAIRING THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Steering › Rack and Pinion
Filed Aug 29, 2001IL

BINDING/KLUNKING/GROAN WHEN TURNING WHEN COLD WEATHER WORKING W/ FORD FOR OVER TWO YEARS ON PROBLEM /REPLACED RACK, HOSES /REPOSITIONED POWER STEERING HOSES/ FINALLY WENT TO ARBITRATION AND FORD BOUGHT BACK VEHICLE BEFORE GOING TO ARBITRATION BOARD

Latches/Locks/Linkages › Doors › Latch
Filed Aug 28, 2001MD

DOORS WILL OCCASIONALLY NOT CLOSE, WILL START TO CLOSE THEN RE-OPEN OR WILL FAIL TO OPEN. WHEN THEY FAIL TO CLOSE IT WILL BE EXTREMELY DIFFICULT TO GET THEM TO CLOSE. SIMILARLY, WHEN THEY FAIL TO OPEN THEY WILL NEED TO BE FORCED OPEN. THIS OCCURS WITH SMALL CHILDREN IN THE CAR.*AK

Structure › Body › Door
Filed Aug 26, 2001OK

THE FRONT PASSENGER DOOR WOULD NOT CLOSE WITHOUT SLAMMING IT. IT FELT LIKE SOMETHING WAS CAUGHT IN THE DOOR. A FEW DAYS LATER THE DOOR POPPED OPEN WHILE I WAS DRIVING ON THE HIGHWAY. THE DOOR WAS LOCKED. IT DID NOT OPEN ALL OF THE WAY. I DROVE STRAIGHT TO THE DEALERSHIP TO HAVE IT REPAIRED. NO PROBLEMS SINCE THEN.

Latches/Locks/Linkages › Doors › Latch
Filed Aug 21, 2001NY

PASSENGERS DOORS COMES OPEN INTERMITTENTLY. DEALERSHIP IS AWARE OF PROBLEM. *AK

Structure › Body › Door
Filed Aug 21, 2001VA

AUTOMATIC SLIDING DOORS MALFUNCTION ON A REGULAR BASIS. THEY DO NOT SHUT ON THE FIRST ATTEMPT AND ONE OF THE REAR DOORS (PASSENGER SIDE) WILL OPEN AND SHUT WHILE THE VAN IS MOVING (IN REVERSE). SOMETIMES IT WILL TAKE UP TO 10 ATTEMPTS TO GET THE DRIVERS SIDE SLIDING DOOR TO SHUT, MY KIDS CALL IT THE "OPEN AND SHUT" GAME. VERY ANNOYING IN BAD WEATHER AND ALSO A SAFETY CONCERN WITH THE DOOR THAT WILL OPEN AND SHUT WHILE THE VEHICLE IS MOVING.*AK

Parking Brake › Conventional
Filed Aug 15, 2001WA

PARKING BRAKE WILL NOT HOLD VEHICLE. DEALER (WESTLIE FORD, CAMAS WA) WOULD NOT ADJUST IT. I WAS TOLD THAT THE PARKING IS NOT INTENDED TO HOLD THE VEHICLE. IT IS ONLY THERE TO ASSIST THE "PARK" SETTING ON THE TRANSMISSION! IF THE BRAKE IS NOT TRULY ADJUSTABLE, THEN THIS IS A DESIGN FLAW.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 9, 2001NJ

WHILE DRIVING 60MP VEHICLE STALLED OUT AND DIED WITHOUT WARNING ,RESULTING IN LOSS OF VEHICLE CONTROL. AFTER VEHICLE HAD STALLED OUT "LOW OIL PRESSURE" INDICATOR LIGHT FLASHED. DEALER INSPECTED VEHICLE. *AK DEALER COULD NOT FIGURE WHY VEHICLE STALLED, HOWEVER STATED THAT THE PCM WAS CANADIAN OR EUROPIAN MADE SO IT WAS REPLACED. *SLC

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 7, 2001NJ

VEHICLE WILL STALL AT ANY SPEED/ ANY TIME. STALLED 8 TIMES IN 20 MINUTES. VEHICLE AT DEALER AT THIS TIME, STILL TRYING TO FIND CAUSE. *AK AT TIMES THE VEHICLE CAN NOT BE RESTARTED, THIS OCCURS IMEDIATELY PRIOR TO WHEN IT STALLS, THE RPM INDICATOR DROPS DOWN TO ZERO THEN WITHIN THE NEXT 3-5 SECONDS THE CAR COMPLETELY DIES. NLM

Power Train › Automatic Transmission › Cooling Unit and LinesFire
Filed Aug 1, 2001OH

FAILURE OF TRANSMISSION AT HIGHWAY SPEED; FLUID SPILLED ONTO ROAD CAUGHT FIRE UNDER ENGINE COMPARTMENT; COMPLAINED TO DEALER ABOUT HARD SHIFTING FROM 1-2; AND VAN SURGING FORWARD WHEN COMING TO A STOP; DEALER CLAIMED NO PROBLEM PERFORMED B51 SERVICE UPDATE PRIOR TO PROBLEM; OVERDRIVE SLIPS IN AND OUT ON INCLINE; REQUIRES REMANUFACTURED TRANSMISSION. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 1, 2001IN

CONSUMER STATES VEHICLE WILL STALL AT LOW IDLE, ENGINE ALWAYS REVS VERY HIGH AT START UP, THEN CALMS DOWN, ALSO ENGINE STALL IF AIR CONDITION IS ON WHILE PARKED.*JB

Electrical System › Horn
Filed Aug 1, 2001IN

CONSUMER STATES HE HAS NEVER BEEN ABLE TO ACTIVATE HORN, HAVE BEEN UNABLE TO ACTIVATE DURING DANGEROUS NEAR-CRASH SITUATIONS.*JB

Power Train › Automatic TransmissionFire
Filed Jul 31, 2001OH

TRANSMISSION FAILED, SEAL BROKEN; AND TRANSMISSION FLUID PUMPED ONTO HIGHWAY, CAUGHT FIRE UNDER ENGINE COMPARTMENT; TRANSMISSION TO BE REPLACED; COMMON OCCURRENCE WITH THIS MODEL; PLEASE RECALL. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 30, 2001CA

THIS IS THE 13 MAJOR REPAIR ON THIS MINIVAN. I HAVE HAD SO MANY PROBLEMS. NO AFETY DEFECT MENTIONED. *AK

Structure › Body › Door
Filed Jul 23, 2001SC

PASSENGER POWER DOOR UNLATCHES WHILE DRIVING, SPECIFICALLY AROUND CORNERS. SLOW SPEEDS-PULLING OUT OF PARKING LOTS. DOOR IS ALSO NOT SHUTTING. MUST BE PHYSICALLY CLOSED. INTERIOR LIGHTS FLASH ON AN OFF WHILE IN A PARKED POSITION WITH KEY IN IGNITION. CLICKING SOUND FROM TURN SIGNAL COMES ON SPORADICALLY EVEN THOUGH TURN SIGNAL IS NOT ENGAGED.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 13, 2001OK

THIS FORD WINDSTAR LX HAS EXPERIENCED THE ENGINE JUST SUDDENLY QUITTING WHILE DRIVING ON THE ROADWAYS. THE FIRST INCIDENT HAPPENED THE DAY I PURCHASED THE VEHICLE, WHEREBY I DROVE IT HOME AND EVEN TEST DROVE IT WITHOUT INCIDENT. HOWEVER, WHEN I GOT HOME MY DAUGHTER WANTED TO TAKE IT FOR A SPIN AND GOT APPROXIMATELY TWO HOUSES DOWN THE STREET WE LIVE ON AND THE ENGINE SUDDENTLY QUIT. I ATTEMPTED TO SIMPLY DRIVE IT AROUND THE BLOCK TO GET BACK HOME AND IT QUIT RUNNING TWO MORE TIMES. I TOOK IT BACK TO THE DEALER AND HE CALLED FORD AND WHAT WAS DONE I DO NOT KNOW BUT ONE DAY LATER I WAS TOLD IT WAS READY AND PICKED IT UP. WE DROVE IT FROM THE 26TH OF JUNE UNTIL THE 29TH OF JUNE. ON THE 29TH MY WIFE WAS TRAVELLING 40MPH DOWN A BUSY STREET WHEN THE ENGINE SUDDENLY QUIT AGAIN. THE DASH LIGHTS ALWAYS CAME ON AND THIS TIME THE "CHECK ENGINE" LIGHT CAME ON AND STAYED ON. WHEN THE ENGINE QUITS YOU STEERE WITHOUT POWER STERRIN NOR POWER BRAKES. MY WIFE IS 5'1" AND 120 LBS AND THIS WAS VERY DIFFICULT AND SCARRY. I FEAR IF SHE HAD BEEN ON AN INTERSTATE AND HAD THIS OCCUR! SUBSEQUENTLY, I TOOK IT BACK TO THE DEALER ON THE 2ND OF JULY AND TODATE THEY FIXED THE "CHECK ENGINE" LIGHT PROBLEM, BUT THIS WAS NOT THE PROBLEM WITH THE ENGINE SUDDENLY QUITTING. THE MINI-VAN HAS QUIT RUNNING TWICE MORE WHILE AT THE FORD DEALER AND THEY DO NOT HAVE A CLUE AS TO WHAT THE PROBLEM IS. FROM THE 2ND OF JULY TO TODAY 7-13-01 I HAVE NO CAUSE NOR SOLUTION TO THIS SAFETY HAZARD. I WOULD APPRECIATE ANY INFORMAT

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 11, 2001MD

WHEN REACHING 20MPH VEHICLE WILL START TO SHAKE SOON AFTER IT WILL SHUT OFF. CONSUMER HAS CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK

Steering › Rack and Pinion
Filed Jul 8, 2001RI

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

Visibility › Glass, Side/RearCrash
Filed Jun 22, 2001CA

CONSUMER WAS BACKING UP WHILE GOING 5MPH. THEN, VEHICLE BACK ENDED, HITTING AN "L" SHAPE POLE. TAILGATE WINDOW SHATERRED. TAILGATE WAS HIT RIGHT BELOW THE WINDOW WHEN IT SHATTERED. MANUFACTURER DIDN'T REFER CONSUMER TO DEALER. *AK

Steering › Rack and Pinion
Filed Jun 21, 2001NJ

WHEN MAKING A LEFT TURN DRIVER HEARD A UNUSUAL NOISE COMING FROM FRONT END OF VEHICLE. VEHICLE WAS TAKEN TO REPAIR SHOP WHER EMECHANIC NOTICED THAT POWER STEERIING FLUID WAS LEAKING, AND RACK AND PINION HAD COMPLETELY BLOWN OUT. DEALER REPLACED RACK AND PINION. PLEASE GIVE ANY FURTHER DETAILS. *AK

Steering › Rack and Pinion
Filed Jun 15, 2001NY

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

Steering › Hydraulic Power Assist System
Filed Jun 11, 2001CA

I HAVE HAD MORE THAN 4 PROBLEMS WITH THIS CAR IN PAST TWO YEARS THAT HAVE BEEN MAJOR PROBLEMS. I WOULD JUST LIKE TO SEE IF OTHER PEOPLE HAVE HAD AS MUCH PROBLEMS WITH THE STEERING AND THE VAN IT'S SELF. *AK

Electrical System › Ignition
Filed Jun 9, 2001FL

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

Steering › Hydraulic Power Assist System
Filed Jun 5, 2001MO

POWER STEERING HAS BEEN MAKING NOISE FOR ALMOST TWO YEARS. IT IS LOUD ENOUGH THAT OTHERS TURN AND STARE. IN ADDITION, IT NOW SHUDDERS AND GRINDS WHEN TURNING THE WHEEL AT A SLOW SPEED. IT IS NOT AS EASY TO STEER ALTHOUGH IT IS NOT AS HARD AS WITHOUT POWER STEERING. I HAVE BEEN CONTINUALLY TOLD FORD MOTOR IS INVESTIGATING THE PROBLEM BUT IT'S BEEN ALMOST TWO YEARS AND NOTHING HAS BEEN DONE. I'VE HAD SEVERAL SURGERIES ON MY ARM/HAND AND IF I TOTALLY LOSE THE POWER STEERING FUNCTION, I'M NOT SURE I COULD MAINTAIN THE GRIP ON THE WHEEL IF I NEEDED TO DO SOME FAST TURNING. THE DEALER HAS TOLD US THAT THERE ARE MANY WINDSTARS WITH THE SAME PROBLEM AND THAT FORD DOESN'T KNOW HOW TO FIX IT. I'VE ALSO BEEN TOLD IF I BUY ANOTHER NEW ONE, I MAY HAVE THE SAME PROBLEM AS THEY STILL HAVE NOT FIXED THE PROBLEM. WE ARE AT A LOSS AS TO HOW TO DEAL WITH THIS. WHO IN THE WORLD WOULD TAKE A TRADE IN CAR THAT COSTS $31,785 NEW BUT NOW SOUNDS LIKE A PIECE OF JUNK. IF I GO BACK TO THE DEALER AND BUY ANOTHER WINDSTAR, I MAY HAVE THE SAME PROBLEM ALL OVER AGAIN ACCORDING TO FORD. WE WERE OBVIOUSLY SOLD A DEFECTIVE NEW PRODUCT AND HAVE BEEN TRYING TO GET THE PROBLEM CORRECTED FOR ALMOST TWO YEARS TO NO AVAIL. *AKTHE DEALER KEEPS TELLING US FORD IS WORKING ON THE PROBLEM AND WHEN THEY FIGURE IT OUT, THEY'LL FIX OUR CAR. IN THE MEANTIME, THE NOISE AND SHUDDERING/GRINDING ARE DRIVING US CRAZY. THE ONLY ASSISTANCE FORD MOTOR HAS OFFERED IS A $2,000 CUSTOMER APPRECIATION CERTIFICATE GOOD ONLY AT JOE MACHEN

Electrical System › Ignition
Filed Jun 5, 2001NJ

GETTING SPARK KNOCK FROM THE ENGINE AND GOING BACK IN FOR THE FOURTH TIME FOR THE SAME PROBLEM! VERY UNHAPPY FORD CUSTOMER AT THIS POINT. *AK

Steering › Rack and Pinion
Filed Jun 2, 2001NY

MY MECHANIC HAS SUGGESTED THAT I CONTACT YOU, I HAVE CONTACTED FORD MOTOR COMPANY, AND THEY ARE NOT BEING OF ANY ASSISTANCE. MY MECHANIC HAS STATED THAT WITH THE NUMBER OF MILES ON MY VEHICLE, THE ITEMS THAT HAVE FAILED SHOULD NOT HAVE, AND IS UNSAFE. PLEASE TELL ME HOW TO GO ABOUT GETTING SOME HELP FROM FORD MOTOR COMPANY THANK YOU CYNTHIA SORA. NO SAFETY DEFECT LISTED. *AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed May 31, 2001NM

LUGS: NUTS: BOLTS ON RIGHT FRONT WHEEL HAVE SHEARED OFF. DEALER WILL INSPECT AND CORRECT PROBLEM.*AK

Power Train › Automatic Transmission
Filed May 26, 2001NE

MY WIFE CALLED ME AT WORK STATING THAT THERE WAS A GRINDING SOUND COMING FROM THE VAN AS SHE PARKED IT IN THE GARAGE. I WENT HOME AND POPPED THE HOOD AND DID A VISUAL INSPECTION AND DISCOVERED NOTHING. I WAS GOING TO STAND IN FRONT OF THE VAN AND LISTEN WHILE SHE STARTED IT TO SEE IF I COULD PINPOINT THE SOUND. SHE WAS CONCERNED THAT I SHOULD NOT BE NEAR IT IN CASE "SOMETHING BLEW UP". I AGREED AND DECIDED TO START IT MYSELF AND SEE HOW IT SOUNDED. AS I STARTED THE VAN IT SURGED FORWARD (WHILE IN PARK), MADE A TERRIBLE GRINDING SOUND, AND I HAD TO SLAM ON THE BRAKES TO STOP IT. IT JUST TOUCHED THE CHEST FREEZER IN FRONT OF IT IN THE GARAGE. I IMMEDIATELY SHUT IT OFF. STARTED IT AGAIN AND THERE WAS NO SOUND AND THE ENGINE RUN SMOOTHLY. TRIED ALL THE GEARS AND GOT NOTHING. HAD IT TOWED TO THE DEALER WHO TORE IT DOWN AND STATED THE PLANATERY GEAR HAD SEIZED. HAD I STOOD IN FRONT OF THE VAN TO LISTEN AS MY WIFE STARTED IT I WOULD HAVE BEEN SMASHED AS IT SURGED FORWARD. SEEMS VERY DANGEROUS FOR THE VEHICLE TO SURGE LIKE THAT, EVEN IF THE TRANSMISSION FAILS.*AK

Electrical System › Horn
Filed May 21, 2001MA

HORN WILL ONLY BLOW IF HORN IS HIT AT DIRECT CENTER AND WITH A LOT OF FORCE. CONSUMER WAS RUN OFF THE ROAD BY ANOTHER VEHICLE SINCE SHE WAS UNABLE TO LOCATE SPOT FOR HORN. *AK

Steering › Linkages
Filed May 21, 2001SC

TRANSMISSION JERKS HARSHLY INTO SECOND GEAR AFTER SLOWING DOWN AND ACCELERATING ESPECIALLY ON INCLINE. DEALER REPLACED SOLENOIDS AND TORQUE CONVERTER AND PROBLEM STILL EXISTS. AFTER RETURNING TO DEALER THEY STATE IT NEEDS A NEW TRANSMISSION. STEERING MAKES LOUD GRINDING NOISES WHEN TURNING. DEALER REPLACED TIE ROD, PROBLEM RETURNED AFTER 1 WEEK. DEALER THEN REPLACED RACK.*AK

Power Train › Automatic Transmission
Filed May 14, 2001MI

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Tires
Filed May 7, 2001PA

AT ANNUAL INSPECTION ON MAY 4, 2001, WITH 21,000 MILES ON CAR, THE ORIGINAL GENERAL TIRES WERE DECERTIFIED DUE TO DRY ROT, CRACKING, AND VISIBLE WEAR BARS ON TIRES. TIRES WERE JUST SHORT OF 2 YEARS OLD, WITH 21,000 MILES ON THEM.*AK (TIRESIZE: P215/70R15)( DOT NUMBER: TIRE SIZE: P215/70R15 )

Engine and Engine Cooling › Engine
Filed May 4, 2001OR

WHENEVER DRIVING AT A HIGH RATE OF SPEED WOULD EXPERIENCE A RATTLING NOISE NEAR ENGINE AREA. VEHICLE DOES NOT SHAKE WHEN THIS HAPPENS. TAKEN TO DEALERSHP AT LEAST TWICE FOR PROBLEM, BUT MECHANIC COULD NOT LOCATE CAUSE OF PROBLEM.*AK

Vehicle Speed Control
Filed May 1, 2001VA

MY 1999 WINDSTAR HAS SUDDEN ACCELERATION WHILE IN BUMPER TO BUMBER SLOW MOVING TRAFFIC. IT WILL ALL OF A SUDDEN ACCELERATE FORWARD WHILE YOUR FOOT IS NOT ON THE BRAKE OR ON THE GAS. WE HAVE TAKEN IT TO THREE FORD DELEARSHIPS AND ARE UNABLE TO GET IT FIXED. WE HAVE BEEN TOLD THIS IS NORMAL WITH FORDS AND THE COMPUTER SHOWS NO PROBLEMS. THIS HAS BEEN AN ONGOING PROBLEM AND I AM CONCERNED ABOUT THE SAFETY OF MY FAMILY AND MYSELF WHILE DRIVING THIS VEHICLE. THE TRANSMISSION HAS ALREADY BEEN REPLACED IN MAY OF 2000. THANK YOU!*AK

Power Train › Automatic Transmission › Cooling Unit and Lines
Filed May 1, 2001SC

THE TRANSMISSION COOLANT LINE BUSTED, THE DEALER REPLACED THE LINE WITH A RUBBER HOSE AND TWO CLAMPS INSTEAD OF REPLACING IT WITH ANOTHER LINE, THE REPLACEMENT HOSE HAS BEGUN TO LEAK. NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 27, 2001OH

PREMATURE WEAR OF BRAKE ROTORS. DEALER HAS BEEN NOTIFIED.*AK

Air Bags
Filed Apr 27, 2001OH

WHEN IT RAINS SRS LIGHT ILLUMINATES WHILE DRIVING, CAUSING AIRBAGS TO BE INOPERABLE. DEALER HAS INSPECTED VEHICLE.*AK

Engine and Engine Cooling › Engine
Filed Apr 25, 2001MO

HAVE HAD REPEATED SERVICE VISITS FOR LIGHT TO EXTREME ENGINE KNOCKING. DEALER TOLD ME TO USE PREMIUM GAS TO SOLVE KNOCKING. KNOCKING WENT AWAY WITH PREMIUM. DEALER THEN TRIED COMPUTER ADJUSTMENT AND GOING BACK TO REGULAR GAS. KNOCKING SOLVED FOR 2 WEEKS THEN RETURNED. DEALER SAID TO GO BACK TO PREMIUM GAS. NO KNOCKING FOR A YEAR, THEN KNOCKING CAME BACK. DEALER REPLACED VALVE COVER WITH NEW DESIGN. NO KNOCKING FOR 4-6 WEEKS. KNOCKING STARTED LIGHTLY, NOW BACK TO SEVERE KNOCKING AND LACK OF ACCELERATION POWER. VEHICLE BACK AT DEALER FOR WORK. FED UP WITH WINDSTARS. THIS IS 2ND LEMON WINDSTAR IN A ROW! FORD BOUGHT BACK '98 WINDSTAR FROM ME!*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Apr 23, 2001SC

AT 3000 MILES BRAKE PADS WERE SQUEAKING, YESTERDAY WHILE DRYING CONSUMER PRESSED BRAKES AND THERE WERE NO BRAKES.*AK

Tires › Tread/Belt
Filed Apr 19, 2001NJ

CONSUMER WAS ON ROAD TRAVELING TO FLORIDA AND FOUND A NAIL IN TIRE. CONSUMER WENT TO 4 DIFFERENT TIRE CENTERS TO GET TIRE PLUGGED, AND WAS TOLD THAT TIRE WAS DEFECTIVE, AND THEY COULDN'T HELP. TREAD HAD STARTED SEPERATING ON TIRE. CONSUMER OWNS A 1999, FORD WINDSTAR WITH ORIGINAL 215/70R15, AMERIGS60. *AK CONSUMER SAW THE OTHER 3 TIRES WERE CRACKING. THE TIRES ONLY LASTED 11-12000 MILES BEFORE GETTING SEVERE CRACKING AND TREAD SEPARATION. DOT #'S ACME 44D 368,A3M3 AB7 160 AND ACMS 44D 368. *YH

Suspension › Front
Filed Apr 16, 2001MA

FRONT END IS LOOSE , WHEN TURNING STEERING WHEEL VEHICLE BECOMES UNCONTROLABLE, DEALER CANNOT GET ALIGNMENT STRAIGHT AND CANNOT DETERMINE CAUSE.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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