WHEN DRIVING AND COMING TO A STOP, AND WHEN PULLING OUT, THE ENIGINE STALLS OR SHUTS DOWN. DEALER HAS BEEN CONTACTED. *AK
1998 Ford Windstar complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH AIR CONDITIONER CONDENSOR. TH WHEN TURNING ON AIR CONDITIONER, IT GIVES OFF A FOUL ODOR. THE MANUFACTURER HAS BEEN CONTACTED. *AK
WHILE TRAVELING AT 55 MPH THE TRANSMISSION FAILED. DRIVER WAS ABLE TO PULL OFF THE ROAD SAFELY. THE PROBLEM HAS BEEN REPORTED TO THE MANUFACTURER. THE TRANSMISSION WILL BE REPLACED. *AK
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH AUTOMATIC TRANSMISSION. TRANSMISSION WENT OUT AFTER THE VEHICLE HAD 314 MILES. IN ADDITION, THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH CRUISE CONTROL CABLE. THE CONSUMER STATED THAT WHILE DRIVING, CRUISE CONTROL CABLE WRAPPED AROUND THEIR ACCELERATOR CABLE, WHICH CAUSED THE VEHICLE TO RUN WITHOUT BEING ABLE TO STOP IT. THE CONSUMER HAD TO TURN THE VEHICLE OFF IN ORDER TO STOP THE VEHICLE. THE MANUFACTURER HAS BEEN CONTACTED.
REAR HATCH LIGHT KEEPS COMING ON AND WON'T GO OFF. WHEN BACKING OUT AFTER DARK IT IS VERY UNSAFE TO BE DRIVING. THE DEALER REPLACED THE SWITCH AND THE HATCH LOCK LIGHT COMES ON, AND THE DOOR DOESN'T SEEM LIKE IT IS LOCKED. *AK
25 GALLON OIL TANKS ARE COLLAPSING, LEAVING ROOM FOR ONLY 16 OR 17 GALLONS OF GASOLINE. DEALER CONTACTED, AND STATED THEY ARE NOT RESPONSIBLE FOR THE DEFECT. *AK
TRANSMISSION MALFUNCTIONING CAUSING VIBRATION, MPH SENSOR FAILED CAUSING THE GEARS TO STICK.
WHILE DRIVING AT A LOW SPEED THE VEHICLE SUDDENLY ACCELERATED FORWARD AT FULL SPEED, NEARLY RESULTING IN A COLLISION,CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
BRAKES INTERMITTENTLY FADE. BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR. MUST PUMP THE BRAKE TO STOP. DEALER STATES THERE IS NOTHING WRONG WITH THE BRAKES.
NONE
ALL REAR SEAT BELTS ARE NOT LOKING PROPERLY. MANUFACTURER NOTIFIED. *AK
GEAR SHIFT JUMPED OUT OF PARKED GEAR INTO REVERSE RESULTING IN COLLISION.
UPON ACCELERATING THE SEAT TRACK RELEASES FROM THE SET POSITION, CAUSING THE SEAT TO MOVE TO THE REAR. *AK CONSUMER FEELS UNSATISFIED WITH THE TRANSMISSION. *SLC
THE VEHICLE WAS IN PARK POSITION AND THE KEY WAS OUT OF THE IGNITION SWITCH, THE VEHICLE ROLLED BACKWARDS, KNOCKING THE CONSUMER DOWN. THEN IT ROLLED INTO THE STREET. CONTACTED THE DEALER AND THE VEHICLE WAS TOWED. *AK
THE BRAKE PEDAK GOES TO THE FLOOR AND IS VERY MUSHY. THE DEALER HAS HAD THE VEHICLE 4 TIMES AND CLAIMS THE PROBLEM IS FIXED. BUT THE PROBLEM REMAINS, NOW THE DEALER CLAIMS THAT THE BRAKE PEDAL CONDITION IS NORMAL FOR THE VEHICLE AND DOES NOT POSE A PROBLEM, AS A POLICE OFFICER AND AN ACCIDEND INVESTIGATOR I AM CONVINCED THAT AT ANYTHING CLOSE TO MAXIMUM LOADING THOSE BRAKES WILL FAIL.
TRANSMISSION SHIFT LEVER FAILED.
VEHICLE WAS IN A PARKING LOT, NO ONE IN THE DRIVERS SEAT. PASSENGER SEAT HAD A PERSON IN IT, TRANSMISSION SHIFT GEAR JUST WENT INTO REVERSE, AND VEHICLE TOOK OFF. DEALER CONTACTED AND CANNOT DUPLICATE THE PROBLEM. *AK
TRANSMISSION MAKES A LOUD CLUNKING NOISE WHEN SHIFTING FROM PART TO REVERSE.
WHILE DRIVING ABOUT 45 MPH THE BRAKE WARNING LIGHT CAME ON. DRIVER APPLIED THE BRAKES AND HEARD A CRUNCHING NOISE. THE VAN PULLED TO THE RIGHT, AND DRIVER HEARD A GRINDING NOISE. DRIVER WAS ABLE TO DRIVE THE VAN HOME. THEN IT WAS DRIVEN TO THE DEALERSHIP, WHERE THE BRAKE ROTORS/ PADS AND SHOES WERE REPLACED. *AK
BREAK FAILURE.
TRANSMISSION FAILED ON HIGHWAY.
ACCELERATOR STUCK CAUSING SUDDEN ACCELERATION RESULTING IN ACCIDENT AND INJURIES.
WHEN DRIVING AND TURNING CORNER THE VEHICLE JUST CUT OFF AND WOULD NOT START BACK UP. HAD TO BE TOWED. A FUSE LEADING TO THE FUEL PUMP BLEW OUT. DEALER CONTACTED, AND HAS NOT REMEDIED THE PROBLEM. *AK
INTERMITTENT STALLING.
WHILE DRIVING THE FUEL SYSTEM DOESN'T LET KNOW HOW MUCH FUEL IS IN THE TANK. THE VEHICLE HAS BEEN IN THE FORD REPAIR SHOP FOUR TIMES. DEALER CANNOT DETERIMINE WHAT THE PROMBLEM IS. *AK
CONSUMER LOST BRAKES AS SHE WAS ENTERING DRIVEWAY, HITTING A WALL IN THE REAR OF HER HOUSE. *AK
FUEL GAUGE READS INACCURATLY. THE FUEL GAUGE READS EMPTY EVEN WHEN THERE IS STILL 1/4 TANK OR MORE FUEL.
DRIVER OF THE VEHICLE DISCOVERED THERE WAS A MALFUNCTION WITH THE FRONT OF THE CAMPER WERE IT SEEMS TO BE VERY LOW AND THE REAR OF THE CAMPER WAS VERY HIGH. THE DRIVER PULLED OFF AND DISCOVERED THAT 2 OF THE 4 BOLTS OF THE HITCH HAD TORN THROUGH THE FRAME.
WHILE MAKING A RIGHT TURN THE VEHICLE CUT OFF AND THE STEERING WHEEL LOCKED UP, CAUSING LOSS OF VEHICLE CONTROL. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
DURING NORMAL HIGHWAY OPERATION, THE OVERHEAD CONSOLE FELL FROM THE ROOF OF THE CAR, STRIKING THE DRIVER IN THE HEAD. THE DRIVER ALMOST LOST CONTROL OF THE CAR. THERE ARE 5 FASTENERS WHICH HOLD THE CONSOLE TO THE ROOF AND 3 OF THE 5 WERE BROKEN OFF. 2 OF THE FASTENERS WERE NEVER INSERTED PROPERLY INTO THE MOUNTING SLOTS. WHEN IT FELL, THE WIRING HELD IT, CAUSING IT TO SWING INSIDE THE VEHICLE.
ENGINE HAS TROUBLE STARTING AND INTERMITTENT LUNGING AND ROUGH IDLE.
WHILE DRIVING 30 MPH DOWN HILL THE FUEL PUMP WILL SHUTDOWN, WHICH WAS CAUSED BY A SHORT IN THE SENSOR OF THE FUEL TANK. DEALER REPLACED THE FUEL PUMP AND THE TANK. *AK CONSUMER STATES THAT THE TANK WAS A 25 GALLON TANK, HOWEVER THE SENSOR WAS CAUSING THE LOW FUEL LIGHT TO COME ON WHEN ONLY 16-17 GALLONS HAD BEEN CONSUMED. *SLC
DRIVER'S SIDE SEAT DOES NOT LOCK IN PLACE, RESULTING IN THE SEAT SLIDING BACKWARD AND FORWARD WHEN DRIVING, ALSO, FORD HAS CHANGED THE DESIGN OF THE SEAT GLIDE. CONSUMER HAS CONTACTED THE DEALER. *AK
MULTIPLE TRANSMISSION FAILURES.
AIR CONDITIONER MALFUNCTIONED.
TRANSMISSION MALFUNCTIONED.
WHILE DRIVING THE VEHICLE ACCELERATES WITHOUT WARNING. HAD TO PRESS THE BRAKE PEDAL VERY HARD IN ORDER TO STOP THE VEHICLE. ALSO THE VEHICLE WILL REV UP TO 25 RPM. TOOK TO DEALER TWICE, DEALER CANNOT DETERMINE PROBLEM. *AK
TRANSMISSION STALLS DURING DOWNSHIFTING AT LOW SPEEDS. SHIFTS HARD INTO GEAR, CAUSING THE VEHICLE TO LUNGE FOWARD.
WHILE AT A STOP VEHICLE SUDDENLY SURGED, CAUSING A COLLISION. THE DEALER HAS NOT BEEN ABLE TO DUPLICATE OR FIND CAUSE OF PROBLEM. *AK
SPEEDOMETER DOESN'T RETURN TO ZERO UPON STOPPING VEHICLE AND STAYS AT A PARTICULAR SPEED, EVEN IF YOU BRAKE OR ACCELERATE. (QCAW)
BRAKES HAS LITTLE RESISTANCE AND ARE DEPRESSED TO THE FLOOR WHEN APPLIED. THIS IS AN ON-GOING PROBLEM THAT THE DEALER CANNOT SEEM TO RESOLVE.
WHEN DRIVING AT SLOW SPEED THE ENGINE CUTS OFF. THIS USUALLY HAPPENS WITHOUT WARNING. THE MANUFACTURER IS AWARE OF THE PROBLEM. *AK
CONSUMER EXPERIENCING PROBLEM WITH VEHICLE SHUTTING OFF AT RANDOM WHENEVER CONSUMER NEEDS TO MAKE A TURN. VEHICLE BEEN IN DEALER SHOP TWO TIMES AND CONDITION STILL OCCURS. *AK
CONSUMER WAS TRAVELING, UPON MAKING A STOP WHEN APPROACHING AN INTERSECTION, THE VEHICLE SHIFTED GEARS FROM DRIVE INTO NETRUAL. WITHOUT KNOWING CONSUMER DEPRESSED THE ACCELERATOR, AND THE ENGINE RACED UP AND THE VEHICLE WAS AT A DEAD STOP. CONSUMER CONTACTED THE DEALER, DEALER REPLACED PARTS WITHIN THE TRANSMISSION. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
AFTER DEALER DID THE RECALL FOR THE FUEL TANK SENSOR, THERE WAS A GAS SMELL WHICH WAS CAUSED BY A PIN HOLE IN THE GAS TANK. DEALER REPLACED GAS TANK WITH A NEW PLASTIC GAS TANK. 45 DAYS LATER, THE VEHICLE HAD A GAS LEAK CAUSED BY A PIN HOLE IN THE GAS TANK, IN WHICH IF THERE WAS A SOURCE OF IGNITION A FIRE COULD HAVE OCCURRED. *AK
FRONT PASSENGER SEAT BELT TIGHTEN ON OWNER'S SON. AS HE TRIED TO RELEASE THE BELT, THE RACHET CONTINUED TO TIGHTEN ON HIS LAP. A NEIGHBOR PULLED THE SHOULDER BELT OFF THE SON AND THE RACHET TIGHTEN SOME MORE. THE NEIGHBOR FREED THE SON BY CUTTING THE BELT WITH A KNIFE.
THE BRAKING SYSTEM MALFUNCTIONED, CAUSING THE BRAKE PEDAL TO FADE AND EXTENDED STOPPING DISTANCE WHICH ALMOST RESULTED IN AN ACCIDENT. DEALER CANNOT DETERMINE PROBLEM. *AK
WHEN TRAVELING OR WHEN THE VEHICLE IS PLACED ON AN INCLINE THE VEHICLE WILL DROP OUT OF GEAR FROM DRIVE INTO NEUTRAL.. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS REPLACED SENSOR, PROBLEM STILL OCCURS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
FORD ADVERTISED THAT INTEGRATED CHILD SEAT BELTS ACCOMODATE CHILDREN TO 60 POUNDS. HOWEVER, CONSUMER'S CHILD WEIGHING 43 POUNDS CANNOT FIT INTO SEAT BELT.
SEAT BELTS IN SECOND ROW/MIDDLE SEAT DO NOT ALLOW OCCUPANT TO LEAN FORWARD. SEAT BELTS ARE TOO TIGHT. POSSIBLE DESIGN FLAW. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Ford Windstar → · Every Windstar year → · How the figures are calculated →