Page 27 of 29 · complaints 1,301–1,350 of 1,433

1998 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 1, 1999CA

ANTI LOCK BRAKE TRANSDUCER FAILED. MJS

Fuel System, Gasoline › Storage › Tank Assembly
Filed Feb 1, 1999CA

AIR LOCK ON FILLING GAS TANK, AFTER REPAIR ATTEMPTS STILL CONTINUES. NLM

Power Train › Automatic Transmission
Filed Feb 1, 1999CA

TRANSMISSION FAILED. NLM

Tires
Filed Feb 1, 1999CA

TIRES BLEW (FIRESTONE). *YC

Steering › Hydraulic Power Assist System
Filed Feb 1, 1999CA

POWER STEERING FAILED. NLM

Visibility › Power Window Devices and Controls
Filed Feb 1, 1999CA

ELECTRIC WINDOW MOTOR FAILED. MJS

Parking Brake
Filed Feb 1, 1999CA

EMERGENCY BRAKE FAILED. YH

Vehicle Speed Control
Filed Feb 1, 1999CA

ENGINE STOPED WHEN COMING TO STOP OR MAKING TURNS, DUE TO FAILURE OF THE THROTTLE BODY ASSEMBLY. YH

Visibility › Glass, Side/Rear
Filed Feb 1, 1999CA

FRONT RIGHT WINDOW FELL OUT. *YC

Engine and Engine Cooling › Engine
Filed Feb 1, 1999CA

MOTOR MOUNT BROKE. *YC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 1, 1999CA

ANTI-LOCK BRAKE SYSTEM FAILED. *YC

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 1, 1999CA

BRAKE ROTORS FAILED. YH

Power Train › Automatic Transmission
Filed Feb 1, 1999CA

TRANSMISSION TR SENSOR FAILED. *YC

Fuel System, Other › Storage › Fuel Gauge System
Filed Feb 1, 1999CA

GAS TANK SENSOR UNIT FAILED. YH

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Feb 1, 1999CA

ABS SENSOR FAILED. YH

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Feb 1, 1999CA

THREE OUT OF FOUR BRAKE PADS BROKEN. *YC

Structure › Body › Door
Filed Feb 1, 1999CA

AUTO LOCK FAILED. YH

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Feb 1, 1999CA

VEHICLE HAS NOISY FAN BELT. YH

Structure › Body › Door
Filed Feb 1, 1999CA

POWER DOOR LOCKS FAILED. YH

Unknown or Other
Filed Feb 1, 1999CA

FRONT PASSENGER SIDE WEATHER STRIP FAILED.

Parking Brake
Filed Feb 1, 1999CA

PARKING BRAKE MALFUNCTIONS INTERMITTENTLY. YH

Seats › Front Assembly › Recliner
Filed Feb 1, 1999CA

SEAT CONTROL (LATCH / SWITCH) FAILED, RESULTING IN LOOSE SEAT. *YC

Structure › Body › Door
Filed Feb 1, 1999CA

DOOR LOCK MULFUNCTIONED. YH

Seats › Front Assembly › Head Restraint
Filed Feb 1, 1999CA

HEAD REST MALFUNCTIONS. YH

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 1, 1999CA

ANTI-LOCK BRAKES INOPERABLE. YH

Power Train › Automatic Transmission
Filed Jan 28, 1999MD

OUR ENTIRE FAMILY (TWO ADULTS, TWO CHILLDREN BOTH UNDER AGE 10) WERE IN THE CAR WHEN THIS INCIDENT OCCURRED, AND COULD HAVE EASILY BEEN KILLED. WE HAD JUST EXITED THE OUTER LOOP OF THE WASHINGTON, D.C. CAPITAL BELTWAY AND WERE IN THE PROCESS OF SLOWING TO A STOP AT THE LIGHT AT THE END OF THE EXIT RAMP, WHEN WE HEARD A LOUD THUD FROM OUR TRANSMISSION. WHEN WE STARTED AGAIN THE CAR SEEMED TO HESITATE. IT WENT ANOTHER TWO BLOCKS AND THEN THE TRANSMISSION COMPLETELY FAILED IN THE CAR, LEAVING US IN THE RIGHT LANE IN AN INTERSECTION WITH NO WAY TO MOVE THE VEHICLE. NONE OF THE GEARS WORKED. OUR CAR SPENT 12 DAYS IN THE DEALERSHIP BEING FIXED. THIS COULD BE A POTENTIAL LIFE THREATENING PROBLEM IF THIS OCCURS WHILE SOMEONE IS ON THE HIGHWAY (AS WE ALMOST WERE), AND I FELT I SHOULD REPORT IT. I HAVEN'T YET CONTACTED FORD ABOUT THIS, BUT I PLAN TO. *AK

Engine and Engine Cooling › Engine
Filed Jan 27, 1999NY

WHILE DRIVING AT ANY SPEED THE VEHICLE STALLS AND THE BRAKES GRIND. HAD TO BE REPLACE BRAKES TWICE AND ENGINE ONCE. CONSUMER IS HEARING A BANGING NOISE COMING FROM THE VEHICLE AND THE VEHICLE WILL CUT OFF WITHOUT PRIOR WARNING. *AK

Suspension › Front
Filed Jan 22, 1999OH

WHILE DRIVING A PROGRAM VEHICLE, FRONT END SUSPENSION WOULD MAKE GRINDING NOISES. HAS TAKEN VEHICLE TO DEALER AT LEAST 12 TIMES FOR PROBLEM. THE DEALER REFUSED TO DO REPAIR WORK WHICH IS UNDER WARRANTY. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jan 11, 1999PA

BRAKE PADS ARE BEING CHEWED OFF BECAUSE OF THE BRAKE ROTORS. THE DEALER HAS CUT THE ROTORS, AND PROBLEM STILL EXISTS. *AK

Structure
Filed Jan 5, 1999TX

RUNNING BOARD ADDED ON BY DEALER IS SO LOW THAT VEHICLE HIT SPEED BUMPS. SOME PLACES VEHICLE CANNOT GO INTO WITHOUT HITTING BUMPS/GAS STATIONS AND BANKS, ETC. DEALER CONTACTED,AND CANNOT REMEDY THE PROBLEM. THE VEHICLE WAS MISREPRESENTED TO THE OWNER UPON PURCHASE. PROVIDE FURTHER INFORMATION. *AK

Parking Brake › Conventional
Filed Jan 5, 1999DC

PARKING BRAKE DOES NOT HOLD VEHICLE, EVEN ON SLIGHT INCLINE. BRAKE DOES NOT MEET FMVSS TEST FOR EFFECTIVENESS. BRAKE CABLE HAS BEEN ADJUSTED BY DEALER FOR MINIMUM SLACK, AND FOOT BRAKE IS FULLY APPLIED BEFORE SETTING HAND BRAKE, BUT PARKING BRAKE STILL DOES NOT HOLD VEHICLE. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 31, 1998NY

WHILE DRIVING AND PROCEEDING TO COME TO A STOP THE VEHICLE WILL INTERMITTENTLY STALL. CONSUMER HAS CONTACTED THE DEALER, SEVERAL REPAIR ATTEMPTS HOWEVER CONTINUES. BRAKE ROTORS WARPED CAUSING GRINDING OF THE BRAKES WHILE STOPPING. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 29, 1998VA

CONSUMER EXPERIENCING ONGOING PROBLEM WITH VEHICLE STALLING INTERMITTENTLY. ALSO, TRANSMISSION IS SLIPPING WHENEVER VEHICLE COMES TO A STOP. SOMETIMES VEHICLE WOULD HAVE TO SHIFT INTO PARK AND BACK INTO DRIVE FOR THE GEAR TO ENGAGE.VEHICLE BEEN IN/OUT DEALER SHOP FOR STALLING AND TRANSMISSION SLIPPING ON THREE OCCASIONS EACH. *AK

Unknown or Other
Filed Dec 18, 1998NJ

WAS TRAVELING 35MPH WHEN BRAKES WERE APPLIED, THE BRAKE PEDAL WENT TO THE FLOOR. HAPPENED TWICE. TOOK TO DEALER & MECHANIC COULD NOT LOCATE PROBLEM. INTERMITTENT PROBLEM. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 18, 1998VA

THE ENGINE HESITATES OR STALLS IN A SLOW TURN.

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Dec 14, 1998MA

THE PROBLEM SEEMS TO BE RELATED TO A BLEND DOOR WHICH BLENDS HEATED AIR WITH A/C. THE DOOR APPARENTLY DOES NOT POSITION PROPERLY AND SO A COLD MIXTURE IS DELIVERED O THE FRONT COMPARTMENT. THE REAR VENTILATION CONTROLS WORK PERFECTLY (THIS IS THE EXTRA CAPACITY HEAT & A/C OPTION). REPAIRS HAVE BEEN ATTEMPTED IN SEVERN VISITS TO TWO DIFFERENT DEALERSHIPS OVER THE PAST EIGHT MONTHS BUT THE PROBLEM STILL PERSISTS. ALTHOUGH THE BLEND HAS BEEN REPLACED THE PROBLEM HAS NOT BEEN FIXED. THE DEALER INDICATES THAT THIS IS A PROBLEM THAT FORD NEEDS TO FIX. FORD HAS NOT ACCEPTED RESPONSIBILITY FOR THE PROBLEM TO DATE AND I AM WITHOUT HEAT IN THE FRONT COMPARTMENT.

Fuel System, Gasoline › Storage
Filed Dec 9, 1998CT

VEHICLE HAS A BAD SEAL ON THE FUEL CAP. VEHICLE WAS BEING INSPECTED AT STATE. DEALER CONTACTED AND CANNOT DUPLICATE THE PROBLEM. PROVIDE FURTHER INFORMATION. *AK

Unknown or Other
Filed Dec 9, 1998IL

FAULTY FUEL GAUGE FAILED. YH

Seats › Front Assembly › ReclinerCrash1 injured
Filed Dec 9, 1998CA

DRIVERS SEAT BACK BROKE DURING REAREND COLLISION CAUSING MORE SEVERE INJURIES TO DRIVERS NECK,BACK AND ARMS THAN IF IT HAD NOT BROKEN.

Steering › Hydraulic Power Assist System
Filed Dec 7, 1998MN

THE POWER STEERING LINE OF MY MINIVAN BRUSHED SLIGHTLY AGAINST THE MOUNTABLE CURB AS WE BACKED FROM THE DRIVEWAY TO THE STREET IN FRONT OF OUR HOUSE. THIS MOUNTABLE CURB AND GUTTER IS TYPICALLY USED IN RESIDENTIAL NEIGHBORHOODS. EDEN PAIRIE'S STANDARD PLATE SHOWS A CURB HEIGHT OF 4 INCHES. OURDRIVEWAY IS NOT ON ANY TYPE OF AN INCLINE. THE BUMP WAS SO SLIGHT THAT IT DID NOT CONCERN ME AT THE TIME. I PROCEEDED TO DRIVE FORWARD AND TO ENTER THE HIGHWAY. LUCKILY IT WAS THE PART OF THE HIGHWAY THAT STILL HAS STOPLIGHTS, SO MY SPEED WAS VERY SLOW. THE CAR MADE A GROANING NOISE, I HAD A COMPLETE FAILURE OF THE POWER STEERING SYSEM OF MY MOTOR VEHICLE, AND BLACK SMOKE BEGAN POURING OUT OF MY VEHICLE. THE FORD DEALERSHIP SAID THE SLIGHT BUMP HAD CRIMPED THE POWERSTEERING LINE CAUSING A GREAT PRESSURE IN THE POWER STEERING LINES WHICH IN TURN EXPLODED POURING POWER STEERING FLUID ALL OVER THE ENGINE. THE ENGINE HAD TO BE DEGREASED AND THE POWERSTEERING PUMP WAS DAMAGED DUE TO THE SUDDEN LACK OF POWERSTEERING FLUID. FORD WOULD NOT COVER THIS UNDER WARRANTY SAYING THAT THE SLIGHT BUMP WAS AN ACCIDENT THAT CAUSED THE POWERSTEERING LINES TO BE DAMAGED. THIS EXPERIENCE FELT SO LIDE THREATENING THAT I BEGAN TO INVESTIGATE THE PROBLEM FURTHER. I FOUND THE PLACEMENT OF THESE LINES TO BE SO LOW IN THE FRONT OF THE VEHICLE THAT THEY WERE AT THE LEVEL OF THE SPOILER OR EVEN SLIGHTLY LOWER. THE MINIVAN'S WITH THE TOW PACKAGE ARE LOWER THAN THE OTHER VANS. I HAVE HAD MECHANICS, ENGINEERS, AND PRODU

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 4, 1998TX

WHEN APPLYING BRAKES THERE IS A VERY LOUD GRINDING NOISE COMING FROM THE BRAKES, AND WHEN STOPPING THE VEHICLE AND APPLYING THE BRAKES THEY WILL GO STRAIGHT TO THE FLOORBOARD. ALSO, AIR CONDITIONER AND THE HEAT HAS BEEN REPAIRED FIVE TIMES, AND THE PROBLEM IS BACK. *AK

Engine and Engine Cooling › Engine
Filed Dec 3, 1998FL

THERE WAS AN ENGINE HEAD GASKET LEAKAGE AND THE DEALER FIXED THE LEAK. ALSO, THE VEHICLE WILL SHIFT FROM FIRST GEAR INTO SECOND GEAR, AND FROM SECOND TO FIRST WHILE DRIVING OR SITTING IN TRAFFIC. THE DEALER CAN'T DETEMINE THE PROBLEM, AND THE VEHICLE HAS BEEN IN THE SHOP THREE TIMES AND THEY CAN'T FIND THE PROBLEM. *AK

Fuel System, Other
Filed Dec 1, 1998MI

THE CONSUMER HAS EXPERIENCED PROBLEMS WITH GAS TANK. THE CONSUMER STATEVEHICLE DOESN'T HOLD THE CAPACITY OF GAS THAT IS STATED ON THE STICKER. THE GAS TANK GAUGE WILL READ EMPTY WHEN IT HAS 4+GALLONS GAS. THE MANUFACTURER HAS BEEN TO BE CONTACTED. TWO REPAIR ATTEMPTS AND BOTH FAILED AND CURRENTLY THIRD REPAIR HAS BEEN POSTPONED DUE TO LACK OF PARTS. THE TRANSMISSION HAS DEVELOPED A SECOND LEAK. *AK.ET.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 30, 1998CA

THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH BRAKE CALIPERS. WHEN APPLYING THE BRAKES, THEY MAKE A GRINDING SOUND. THE DEFECTS ARE DESCRIBED IN RECALL NUMBER 98I-003.000 AND INVESTIGATION NUMBER IE97054. THE MANUFACTURER HAS BEEN CONTACTED. *AK

Engine and Engine Cooling › Cooling System
Filed Nov 17, 1998MI

THE 1998 FORD WINDSTAR HAS ON SEVERAL OCCASIONS CUT OFF IN THE MIDDLE OF LEFT HAND TURNS I'VE MADE IN INTERSECTIONS. IT ALSO CUTS OFF IF WHENEVER I HAVE TO COME TO A SUDDEN STOP. FOR EXAMPLE ONCE IN SEPTEMBER OF 1998, IN THE MIDDLE OF A LEFT HAND TURN AT A BUSY INTERSECTION ANOTHER DRIVER DRIVING WEST RAN THROUGH THE CAUTION LIGHT WHILE I WAS TURNING. I HAD TO SLAM ON MY BREAKS TO KEEP HER FROM HITTTING ME AND MY CAR CUT OFF. WHEN I DRIVE UP HILLS IT STALLS[MY DRIVE WAY] AND CUTS OFF. THREE DAYS AFTER I BROUGHT THE VAN HOME IT LEAKED WHAT LOOKED LIKE TO BE ANTIFREEZE. IT ALSO HESITATES WHEN I SLOW DOWN.

Power Train › Automatic Transmission
Filed Nov 16, 1998MI

VEHICLE SURGES FORWARD, CAUSING THE VEHICLE TO JERK VIOLENTLY WHICH COULD RESULT IN AN ACCIDENT. DEALER HAS OVERHAULED TRANSMISSION TWICE. DEFECT IS STILL REOCCURRING. CANNOT DUPLICATE DEFECT. *AK

Power Train › Automatic Transmission
Filed Nov 16, 1998IL

DESIGN OF AUTOMATIC TRANSMISSION ALLOWS THE VEHICLE T0 ROLL BACKWARD , ON INCLINE, WHILE VEHICLE IS IN DRIVE.

Power Train › Automatic Transmission
Filed Nov 15, 1998CA

TRANSMISSION SHIFTS VERY HARD WHEN SLOWING DOWN AND ALL SHIFTS VERY HARD WHEN TAKING OFF. SOMETIMES WHEN GETTING ON THE FREEWAY AND IT DOWN SHIFTS INTO PASSING GEAR IT HIT SO HARD YOU CAN FEEL IT UNDER YOUR FEET. ALSO WHEN SLOWING DOWN SOMETIMES IT WILL DOWN SHIFT SO HARD IT THROWS YOU FORWARD. I WAS TOLD THERE WAS NOTHING WRONG WITH IT AND THAT WAS NORMAL. WELL AFTER READING ALL THE COMPLAINTS ON WWW.FORDWINDSTAR.COM I DON'T BELIEVE THIS TO BE NORMAL. PLEASE LOOK INTO THIS IF YOU WILL. THIS COULD BE A VERY DANGEROUS SITUATION,WHAT IF WE WERE DRIVING IN THE RAIN OR SNOW AND IT DECIDES TO DOWNSHIFT. MY WIFE WON'T EVEN DRIVE THE VAN ANYMORE. THANK YOU VERY MUCH FOR ALL YOUR SUPPORT.

Seat Belts › Rear/Other
Filed Nov 12, 1998AL

CHILD GOT TRAPPED IN THE REAR SEAT BELT SYSTEM. THE SEATBELT WAS UNLOCKED, BUT DID NOT RELEASE AND BECAME TIGHTER AS THE CHILD STRUGGLED WITH IT. IT WAS FINALLY CUT TO BE REMOVED. DEALER HAS BEEN CONTACTED. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 11, 1998VA

VEHICLE STALLS AT LOW SPEEDS, TOOK BACK TO THE DEALER TWICE AND THEY REPROGRAMED THE COMPUTER. PROBLEM STILL EXISTS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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