WHILE SITTING IN MY DRIVEWAY, IMMEDIATELY UPON PLACING THE CAR IN REVERSE, THE FRONT RIGHT COIL SPRING BROKE, PUNCTURING MY TIRE. THE CAR WAS REQUIRED TO BE TOWED AND I AM NOW PAYING FOR BOTH SIDES OF THE CAR TO HAVE THE SPRINGS REPLACED INCLUDING STRUTS AND BEARINGS IN ADDITION TO REPLACING THE TIRE. THIS IS A RECALLED ITEM IN THE 2001 TAURUS AND FORD HAS NOT BEEN RECALLED THE 2002. I WAS EXTREMELY FORTUNATE THAT THE FAILURE DID NOT OCCUR WHILE DRIVING AT HIGHWAY SPEEDS. *TR
2002 Ford Taurus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 5 MPH, SHE HEARD A RATTLING NOISE COMING FROM THE TIRE. THE CONTACTS HUSBAND INSPECTED THE VEHICLE AND NOTICED THAT THE DRIVER SIDECOIL SPRING BROKE AND PUNCTURED THE TIRE. AS OF APRIL 14, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THERE IS A RECALL FOR SUSPENSION: FRONT: SPRINGS: COIL SPRINGS (NHTSA CAMPAIGN ID #04V332000) HOWEVER HER VIN WAS NOT INCLUDED. THE CURRENT AND FAILURE MILEAGES WERE 75,350.
FORD ISSUED A RECALL ON ITS TAURUS THAT ENDED WITH 2001 MODELS. THE NHTSA ACTION # IS PE04044. IT DESCRIBES FAILING COIL SPRINGS THAT CAN CAUSE TIRES TO BE TORN UP. I HAVE HAD THIS HAPPEN NOW TO MY 2002. THE CAR WAS IN THE GARAGE AND BEING LOADED WITH SOME THINGS MY DAUGHTER WAS TAKING BACK TO COLLEGE AFTER THE WEEKEND. THERE WAS A "BANG" WE HEARD WHOSE SOURCE WAS UNDETERMINED. WHEN SHE BEGAN TO BACK OUT THE FRONT LEFT TIRE BLEW OUT. UPON INSPECTION THE SPRING HAD BROKEN AND PIERCED THE TIRE. THIS WEBSITE OUTLINES MANY SIMILAR CASES INVOLVING ALL 4 CORNERS OF THE CAR. HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/FORD_SPRINGS.HTML I'VE UNDERSTOOD FORD WILL NOT PROVIDE ANY SATISFACTION TO OWNERS OF THESE CARS. AS IT IS SUNDAY I HAVE NO REPAIR OPTIONS AVAILABLE, BUT THE CAR WILL HAVE TO BE TOWED AND A TIRE AND AT LEAST THE SPRING WILL HAVE TO BE REPLACED. BASED ON THE RESPONSES IN THE ABOVE WEB PAGE COSTS COULD GO BEYOND $1,000. *TR
I HAVE HAD 3 OR THE 4 SPRINGS ON MY 2002 FORD TAURUS. BREAK. BOTH BACK ONES AND THE FRONT DRIVERS SIDE. THE BACK ONES WERE DISCOVERED, TO BE BROKEN, BY THE DEALER. I TOOK IT IN BECAUSE IT SEEMED LIKE THE BACK WAS SCRAPING THE GROUND AT TIMES. THE OTHER DAY I NOTICED THAT THE TIRE ON THE DRIVER'S SIDE IN THE FRONT WAS FLAT. AS I WAS TRYING TO BLOW THE TIRE UP, IT WAS DEFLATING JUST AS FAST. THE SPRING WAS BROKEN AND WAS STUCK IN THE TIRE. THANK GOD, IT BROKE IN THE DRIVEWAY. THE LAST TIME WE HAD THE CAR ON THE ROAD WE WERE ON THE FREEWAY GOING 65 MILES PER HOUR. I CALLED FORD AND WAS TOLD THERE WAS NOTHING THEY COULD DO AS THERE WAS NO EXTENDED WARRANTY OR RECALL ON THE 2002 TAURUS SPRINGS. IT SEEMS THAT SOME OF THE SPRINGS WERE COVERED ON THE TAURUS FROM 1999 THROUGH 2001. WHEN I WENT TO THE GOODYEAR DEALER TO GET A NEW TIRE, THEY TOLD ME THAT THE TAURUS WAS FAMOUS FOR THAT PROBLEM. I WAS TOLD THAT FORD SIMPLY PUT A SHIELD ON THE 2002 TO KEEP THE SPRING FROM PUNCTURING THE TIRE. WE COULD FIND NO SHIELD. IF THE TAURUS HAS AN INHERENT SAFETY PROBLEM THEY ARE AWARE OF, THEY SHOULD HAVE TO FIX IT FREE OF CHARGE. MY FAMILY HAS HAD FORDS SINCE 1936. WE HAVE HAD AT LEAST 15 NEW FORDS SINCE THEN. TO BE HONEST, SINCE I, MYSELF, SAW THE SPRING STICKING IN THE TIRE, I AM ALMOST FEARFUL TO RIDE IN MY TAURUS. IF IT IS A PROBLEM, WILL IT HAPPEN AGAIN WHEN I AM DRIVING THE CAR AT HIGHER SPEEDS? SOMETHING TO THINK ABOUT. IT COULD HAPPEN IN ANY BRAND CAR BUT IF THE FORD IS KNOWN FOR THAT PROB
THE OTHER DAY I NOTICED THAT MY FRONT DRIVER'S SIDE TIRE WAS FLAT. I COULDN'T GET THE TIRE TO HOLD AIR. I FOUND THE PROBLEM ----THE SPRING HAD BROKEN AND WENT COMPLETELY THROUGH MY TIRE. I COULD HAVE BEEN KILLED IT I HAD BEEN DRIVING ON THE FREEWAY. I CHECKED ON FORD RECALLS AND NOTICED THAT THEY HAD A RECALL OR EXTENDED WARRANTIES ON THE SPRINGS-UP TO AND INCLUDING 2001. MAYBE THE 2002 AND NEWER TAURUS SHOULD BE RECALLED. *TR
FRONT COIL SPRINGS BROKEN ON DRIVERS SIDE CAUSING DAMAGE TO VEHICLE, BROKEN SWING ARM AND HAD TO HAVE BOTH SIDES REPLACED AND HAVE THE CAR REALIGNED. *TR
WHEN I WENT TO LEAVE WORK THIS MORNING, MY DRIVER SIDE FRONT TIRE WAS FLAT. AFTER REMOVING THE TIRE, I FOUND THAT THE SPRING HAD BROKE. AFTER COMING HOME AND DOING SOME RESEARCH ONLINE, I FOUND THAT THIS IS A VERY COMMON PROBLEM, ONE THAT FORD SHOULD PROBABLY HAVE A RECALL FOR. *TR
I BACKED MY 2002 FORD TAURUS OUT OF MY DRIVEWAY AND THE FRONT DRIVERS SIDE SPRING BROKE CAUSING A COMPLETE TIRE FAILURE. HAD I BEEN DRIVING WHEN THIS OCCURRED THIS WOULD HAVE BEEN EXTREMELY DANGEROUS. MY UNDERSTANDING IS OTHER TAURUS MODEL YEARS (2001 FOR ONE) HAVE BEEN RECALLED FOR THIS SAME ISSUE. IN LOOKING AROUND THE INTERNET I SEE MANY, MANY OTHERS COMPLAINTS THAT THEY HAD THE EXACT SAME ISSUE. I AM IN THE PROCESS OF COSTLY OUT OF POCKET REPAIRS AT THIS TIME. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 40 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A GUARDRAIL. HE REPLACED THE BLOWN TIRE WITH A SPARE. THE VEHICLE WAS TAKEN TO AN AUTO GARAGE AND IT WAS DISCOVERED THAT THE FRONT COIL PENETRATED AND SHEARED THE TIRE. THE MANUFACTURER TOOK A REPORT; HOWEVER, THEY STATED THAT THERE WERE NO RECALLS FOR THE 2002 MODELS. THEY FURTHER STATED THAT THE MILEAGE EXCEEDED THE WARRANTY COVERAGE; THEREFORE, THEY WOULD NOT ASSIST WITH THE REPAIR. THE VEHICLE WAS REPAIRED, WHICH INCLUDED REPLACING THE COIL SPRING AND THE TIRE AT THE COST OF $530.85. THE CURRENT MILEAGE WAS 102,554 AND FAILURE MILEAGE WAS 100,100. UPDATED 04/29/08. *LJ PHONE INTERVIEW UPDATES (6/17/08): MR. ESFORD INDICATED THAT FRONT SUSPENSION SPRING BREAKAGE HAD OCCURRED WHILE HE WAS DRIVING. THE ROAD WAS A DIVIDED HIGHWAY, PAVED AND DRY. THE TRAFFIC WAS LIGHT AND THERE WAS NO PRECIPITATION. SUDDENLY, MR. ESFORD HEARD A LIGHT "POP" AND THE RIGHT FRONT CORNER OF THE VEHICLE DROPPED; THE STEERING WHEEL WAS PULLED OUT OF HIS HAND MOMENTARY. INSTINCTIVELY, HE GRABBED THE STEERING WHEEL AND HIT THE BRAKES. HOWEVER, THE VEHICLE HAD ALREADY PULLED TO THE RIGHT AND STRUCK THE GUARD RAIL. NO OTHER VEHICLE WAS INVOLVED AND NO POLICE WAS CALLED. THE BROKEN SPRING AND PUNCTURED TIRE REPLACEMENT COSTED MR. ESFORD CLOSE TO $500. THE FENDER ALSO NEEDS TO BE REPLACED; MR. ESFORD ESTIMATE THAT WILL COST AN ADDITIONAL $800 TO $1,000.
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
FRONT RIGHT COIL SPRING ON 2002 FORD TAURUS SNAPPED AND RIPPED THE FRONT RIGHT TIRE FOR A FULL 360 DEGREE TEAR. *TR
I UNDERSTAND THAT THERE WAS A RECALL NHTSA # PE04044 IN REGARDS TO FRONT COIL SPRINGS ON THE 99 - 01 FORD TAURUS. I OWN A 2002 FORD TAURUS. WHILE DRIVING ON AN OFF RAMP FROM I-95 THE LEFT FRONT COIL SPRING SNAPPED IN MY CAR. I WAS VERY FORTUNATE TO BE GOING SLOW ENOUGH WHEN IT BROKE. I WAS INFORMED BY MY MECHANIC, THAT THESE SPRINGS CONTINUE TO BREAK ON NEWER TAURUS VEHICLES. WHILE RESEARCHING THIS ON THE WEB, I FOUND NUMEROUS OTHER COMPLAINTS ABOUT THE 2002 COIL SPRINGS AND I HAD TO WONDER WHY THEY WERE NOT PART OF THE RECALL. PLEASE LOOK INTO THIS ISSUE FURTHER. *TR
1. DROVE CAR APPROXIMATELY 35 MILES. PARKED THE CAR FOR SEVERAL HOURS. UPON RETURNING TO THE VEHICLE, THE FRONT DRIVERS SIDE WHEEL WELL WAS TOUCHING THE TIRE MAKING THE VEHICLE IMMOVABLE. THE VEHICLE WAS TRANSPORTED TO THE DEALERSHIP FOR PROBLEM DETERMINATION AND REPAIR. 2. THE DEALER DETERMINED THERE WERE 2 BROKEN COIL SPRINGS (DRIVERS SIDE FRONT AND REAR), A FAILED STRUT (DRIVERS SIDE), A BROKEN SWAY BAR LINK, AND A MISSING AXLE BOOT CLAMP. 3. 1 STRUT REPLACED, 2 FRONT SPRINGS REPLACED, 2 REAR SPRINGS REPLACED, SWAY BAR LINK REPLACED, AXEL BOOT CLAMP INSTALLED, FRONT END ALIGNED. *TR
2002 FORD TAURUS, WHILE BACKING OUT OF DRIVEWAY, FRONT DRIVER'S SIDE COIL SPRING CATASTROPHICALLY FAILED DESTROYING THE TIRE AND SWAY BAR LINK WHILE DROPPING THE FRONT END TO ALMOST THE GROUND. I CALLED THE LOCAL DEALER (NEMER, QUEENSBURY, NY) AND WAS TOLD FORD HAD NO RECALLS ON IT. I CALLED FORD CUSTOMER SERVICE AND WAS TOLD THE SAME THING. I QUESTIONED A FORD RECALL FOR THE 98 THROUGH 2001 TAURUS FOR THE SAME PROBLEM AND WAS TOLD IT WAS NOT APPLICABLE TO THE 2002. INTERNET SEARCHES SHOW THE 2002'S ARE ALSO PRONE TO THIS PROBLEM. IF I WAS TRAVELING AT A NOMINAL SPEED, THIS COULD HAVE BEEN DEADLY FOR THE OCCUPANTS AND PEOPLE NEAR BY. I CONSIDER THIS A SEVERE SAFETY ISSUE. *TR
CAR WAS USED FOR A TRIP OUT OF STATE EARLIER IN THE DAY. AFTER STOPPING FOR DINNER FOR A COUPLE OF HOURS, MY WIFE HEADED THE CAR HOME. A MILE FROM THE RESTAURANT THE CAR DEVELOPED A FLAT FRONT TIRE AND MY WIFE WAS LUCKY ENOUGH TO GET IT OFF THE ROAD INTO A PARKING AREA. SHE THOUGHT THE PROBLEM WAS ONLY THE TIRE, BUT THE TOWING COMPANY SAID THE FRONT END COLLAPSED AND THE SPRING MAY HAVE BROKEN. WE TOWED IT TO THE DEALER AND THEY CONFIRMED THE FRONT COIL SPRING HAD BROKEN AND PUNCTURED THE TIRE. THE DEALER REPLACED BOTH FRONT COIL SPRINGS, LINKS, AND STRUTS DUE TO THIS, AS WELL AS THE TIRE, FOR A TOTAL OF 783.30 DOLLARS. I DON'T KNOW WHAT REPORTING THEY MAY HAVE DONE OR IF THEY KEPT THE PARTS. IF THIS HAD HAPPENED DURING THE TRIP... THANKFULLY IT DIDN'T. I THOUGHT THIS WAS UNCOMMON UNTIL I HAPPENED TO LOOK ONLINE. *TR
PASSENGER SIDE FRONT COIL SPRING SNAPPED, WHILE PULLING FROM DRIVE WAY. THIS CAR ONLY HAS 77000 MILES ON IT. I DO NOT DRIVE OVER BUMPS OR GO AROUND HITTING POT HOLES. I KEEP THIS CAR ALIGNED AND I FEEL THAT THIS IS A SERIOUS PROBLEM AND FORD SHOULD HAVE TO RECALL THE 2002 TAURUS. WHAT IF THIS SPRING HAD BROKE WHILE I WAS TRAVELING ON THE INTERSTATE ? *TR
2002 FORD TAURUS. THE LEFT FRONT COIL SPRING BROKE WHILE MY WIFE WAS DRIVING THIS VEHICLE. SMOKE BEGAN TO POUR FROM THE VEHICLE AND WHEN SHE STOPPED, THE TIRE EXPLODED! SHE WAS LESS THEN 100 YARDS FROM THE FREEWAY ENTRANCE RAMP. I WAS TOLD BY RICART FORD, THAT THIS VEHICLE IS NOT UNDER A RECALL FOR THIS PROBLEM, EVEN THOUGH THE 2001 MODEL (WHICH USES THE SAME SPRING) IS. *TR
WHILE PARKED IN THE GARAGE THE FRONT DRIVER SIDE SPRING BROKE AND BLEW OUT THE TIRE ON OUR 2002 FORD TAURUS. REPAIRS INCLUDED NEW TIRE, A SET OF SPRINGS, THE STABILIZER LINK AMONG OTHER PARTS. *TR
FRONT PASSENGER SIDE COIL SPRING BROKE ON MY 2002 FORD TAURUS. *TR
THE PASSENGER SIDE REAR COIL/SPRING BROKE AND RUBBED A GOUGE INTO THE TIRE. LUCKILY MY WIFE MADE IT HOME BEFORE THE TIRE EXPLODED. THIS IS THE 3RD COIL THAT HAS BROKEN ON THE SAME CAR. THE DRIVER'S SIDE REAR BROKE A COUPLE YEARS AGO AND THE DRIVER'S SIDE FRONT COIL BROKE ABOUT A MONTH AGO. THERE IS NO POSSIBLE WAY THAT THIS IS A COINCIDENCE. *TR
2002 FORD TAURUS BROKEN REAR COIL SPRING. THE RIGHT REAR COIL SPRING BROKE LEAVING A SHARP POINTY EDGE. THIS SHARP POINTY EDGE BEGAN TO CUT INTO THE INNER SIDE WALL OF THE TIRE, CUTTING A GROOVE 1/8 OF AN INCH DEEP. THIS COULD HAVE RESULTED IN A TIRE BLOWOUT, AND SUBSEQUENT ACCIDENT WITH INJURY OR DEATH. I INSTALLED A NEW REAR COIL SPRING AND PURCHASED A NEW TIRE FOR SAFETY CONCERN. *TR
DRIVERS SIDE FRONT COIL SPRING ON A 2002 TAURUS SE FAILED IMPACTING AND FLATTENING TIRE ON STEERING AXLE AND CAUSING LOSS OF CONTROL OF THE STEERING. FORTUNATELY, THIS OCCURRED AT LOW SPEED. THIS OCCURRED APPROXIMATELY 1.5 MONTHS AFTER FAILURE OF A REAR COIL SPRING ON THE SAME VEHICLE. THE FAILURE IS ESSENTIALLY IDENTICAL TO THAT DESCRIBED IN NHTSA, OFFICE OF DEFECTS INVESTIGATION ACTION NO. PE04044 FOR 1997 THROUGH 2001 TAURUS VEHICLES CAUSED BY FAILURE OF THE SPRINGS DUE TO CORROSION IN NORTHERN STATES (I.E. PA) AND FROM RESEARCH, A NUMBER OF SIMILAR INCIDENTS ON 2002 AND LATER TAURUS VEHICLES ARE BEING INVESTIGATED BY YOUR AGENCY. I HAD THE SPRING AND TIRE REPLACED FROM BOTH FAILURES, BUT THERE ARE TWO OTHER ORIGINAL SPRINGS ON THE VEHICLE. FORD REFUSES TO MAKE THE REPAIRS BECAUSE THE DEFECT IS APPARENTLY NOT COVERED BY THE RECALL/EXTENDED WARRANTY SERVICE SITUATION SPURRED BY THE PRIOR NHTSA BULLETIN. *TR
2002 FORD TAURUS FRONT COIL SPRING FRACTURE RESULTING IN A SHREDDED (BRAND NEW)FRONT TIRE LUCKILY THERE WERE NO INJURIES. SIMILAR TO THE PROBLEM (SEE BELOW) RECALLED ON THE 1998-2001 MODELS. WHY THIS SAME PROBLEM IS OCCURRING ON THE LATER MODELS OF THE TAURUS BUT THE RECALL WAS LIMITED TO 1998-2001 MAKES NOT SENSE TO ME. THERE ARE NUMEROUS REPORTS ON THE INTERNET OF THIS PROBLEM BEING ONGOING AFTER THE 2001 MODEL YEAR. RECALL SUMMARY ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, THE FRONT COIL SPRINGS COULD FRACTURE DUE TO CORROSION ASSOCIATED WITH SALT USED ON THE ROADWAYS DURING THE WINTER. A FRACTURED SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE. CONSEQUENCE IF THIS OCCURS, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH COULD RESULT IN A CRASH. REMEDY DEALERS WILL INSTALL PROTECTIVE SPRING SHIELDS. IN ADDITION, FORD IS EXTENDING THE WARRANTY COVERAGE OF THE FRONT COIL SPRINGS IN ALL OTHER STATES, FOR FRACTURE ONLY, UP TO 10 YEARS OF SERVICE OR 150,000 MILES, WHICHEVER OCCURS FIRST. IF THE VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2005. IF EITHER FRONT COIL SPRING FRACTURES, DEALERS WILL REPLACE
FRONT COIL SPRING BROKEN. DISCOVERED FLAT TIRE. WHEN REMOVED TIRE, COULD SEE THE BROKEN COIL AND THERE WAS A TEAR IN THE BACK OF THE TIRE. FORD REFUSED TO HELP SINCE IT'S NOT UNDER A RECALL. *TR
2002 FORD TAURUS - DAUGHTER WAS READY TO BACK UP IN PARKING LOT AND HEARD A LOUD NOISE - SPRING BROKE DESTROYING TIRE. SO I HAVE TO REPLACE SPRING (AND PROBABLY THE OTHER FRONT ONE DUE TO THE SAFETY PROBLEM FORD HAS WITH THEM.) TIRE, AND OTHER THINGS CONNECTED TO IT!! IT SHOULD BE ON FORD RECALL - ESPECIALLY AFTER READING ALL OF THE INFORMATION ABOUT FORD TAURUS SPRINGS BREAKING ON INTERNET. I AM THANKFUL MY DAUGHTER WAS NOT DRIVING ON A HIGHWAY WHEN THIS HAPPENED!! *TR
BROKEN COIL SPRING. *TR
MY MOTHER "NOLA C. SLAY" 2002 FORD TAURUS. JUST OVER 110,000 MILES (HIGHWAY)FRONT COIL SPRINGS FAILURE. AS I'VE READ IN THE "CONSUMERAFFAIRS.COM" THIS IS A WIDESPREAD PROBLEM. LOOK UNDER FORD SPRINGS. HOWEVER, IN FORD'S INFINITE WISDOM, THEY STOP THE COIL SPRING RECALL AS OF YEAR 2001. YOU REALLY NEED TO LOOK INTO THIS. LUCKILY MOM'S CAR WAS PARKED, DURING THE WEEK OF 3/7/08 SNOW STORMS WHEN THIS HAPPENED. YES WHILE PARKED!! *TR
DRIVERS SIDE FRONT COIL SPRING BROKE. THE SPRING SLICED INTO THE TIRE AND CAUSED IT TO RAPIDLY DEFLATE. *TR
I WAS BACKING OUT OF MY GARAGE AND HEARD A LOUD HISS AND I GOT OUT LOOKED AT IT AND MY SPRING HAD BROKE PUNCTURED MY TIRE. IT'S NOT ON THE RECALL LIST AND FORD IS REFUSING TO FIX THE ISSUE. HERE IS A LINK TO SOME OTHER PEOPLE THAT THIS HAS HAPPENED TO AND FORD WILL NOT FIX THE ISSUE WITH THIS MODEL YEAR CAR. HTTP://WWW.TOPIX.COM/FORUM/AUTOS/FORD-TAURUS/T2I76QLAVD30DD454/P5. *TR
BROKEN REAR NEARSIDE SPRING CAUSED FLAT TIRE ON HIGHWAY AS BROKEN END OF SPRING WORE THROUGH SIDEWALL . REPAIR PENDING. *TR
WIFE PUT THE CAR INTO REVERSE IN THE DRIVEWAY, FRONT LEFT SPRING BROKE, PUNCTURING THE FRONT LEFT TIRE. THANKFULLY SHE WAS NOT ON THE ROAD WHEN THIS HAPPENED. *TR
2002 FORD TAURUS BROKEN REAR COIL SPRINGS. CONSUMER STATES THAT THE REAR COIL SPRINGS BROKE WHICH RESULTED IN THEM HAVING TO REPLACE BOTH OF THE TIRES DUE TO DAMAGES TO THE TIRES FROM THE BROKEN SPRINGS. DEALER TOLD THEM THEY HAD TO PAY FOR REPAIRS. *KB THE CONSUMER ALSO STATED THE LEFT FRONT COIL SPRING FAILED AS WELL.*JB
FRONT COIL SPRING BROKE SEVERING THE TIRE, ALL WHILE THE CAR WAS PARKED SAFELY IN THE GARAGE. NO INJURIES, BUT I COULD IMAGINE WHAT MIGHT OF HAPPENED IF WE WERE DRIVING ON THE HIGHWAY. CAR IS CURRENTLY BEING REPAIRED, AND FORD HAS NOT INCLUDED 2002 MODEL YEAR IN THE TAURUS RECALL FOR THIS KNOWN PROBLEM. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING BETWEEN 1-2 MPH, THE DRIVER SIDE COIL SPRING FAILED. THE DEALER STATED THAT THERE WERE NO SAFETY RECALLS. THE VEHICLE WAS OUT OF WARRANTY AND THE CONTACT'S RESPONSIBILITY. THE CURRENT AND FAILURE MILEAGES WERE 69,523. UPDATED 04-07-08 *BF
FRONT COIL SPRING BROKE AND PUNCTURED TIRES. MY CAR WAS JUST SITTING THERE. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT HEARD A NOISE FROM THE GARAGE WHERE HIS VEHICLE WAS PARKED. UPON INSPECTION, HE NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS FLAT. THE CONTACT REMOVED THE TIRE AND NOTICED THAT THE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 69,530. UPDATED 3/18/08 *CN THE CONSUMER STATED DEALER INFORMED CONSUMER THE TWO REAR COIL SPRINGS WERE ALSO BROKEN. A TOTAL OF THREE COIL SPRINGS WERE BROKEN. UPDATED 03/18/08 *TR
FRONT DRIVER'S SIDE COIL SNAPPED (FRACTURED). STRUT NEEDS TO BE REPLACED WITH THE COIL. *TR
I HAVE NOTICED IN THE PAST FEW DAY WHEN IT HAS RAINED THAT A POOL OF WATER FORMS ON THE FRONT PASSENGER SIDE FLOOR. ALSO, YESTERDAY, MY FAN FOR THE HEATER/AC STOPPED WORKING. I HAVE NOTICED THAT THERE ARE SEVERAL OTHER PEOPLE ACROSS THE US THAT HAVE ENCOUNTERED THIS SAME PROBLEM. THE CAR HAS BEGUN TO SMELL OF STAGNANT WATER AFTER ONLY A FEW DAYS. UNFORTUNATELY, THE WEATHER HAS BEEN EXTREMELY COLD AND IT AFFECTS MY ABILITY TO SAFELY OPERATE MY VEHICLE WITHOUT HEAT. APPARENTLY THERE HAS ALREADY BEEN A COMPLAINT FILED WITH NHTSA REGARDING THIS PROBLEM (COMPLAINT # 10184014). *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE BACKING OUT OF THE DRIVEWAY AT 5 MPH, THE CONTACT HEARD A THUMPING AND A GRINDING NOISE. SHE INITIALLY THOUGHT SHE HAD A FLAT TIRE, BUT LATER LEARNED THAT THE COIL SPRING FAILED AND PUNCTURED THE FRONT PASSENGER SIDE TIRE. THE MECHANIC STATED THAT THE COIL SPRING, AND POSSIBLY THE STRUTS AND TIRE NEEDED TO BE REPLACED. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 59,000.
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE BACKING OUT OF A PARKING SPACE AT 2 MPH, THE FRONT PASSENGER SIDE COIL SPRING FAILED AND SHREDDED THE TIRE. THE CONTACT WENT TO SAM'S CLUB AND PURCHASED FOUR NEW TIRES. THE TECHNICIAN STATED THAT THE COIL SPRING WAS DAMAGED TOO SEVERELY TO REPLACE THE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER TO REPLACE THE COIL SPRING AT THE COST OF $200. THE TIRES WERE NOT REPLACED. THE FAILURE MILEAGE WAS 56,000 AND CURRENT MILEAGE WAS 57,100.
I TOOK MY 2002 FORD TAURUS TO THE REPAIR SHOP BECAUSE I DID NOT HAVE ANY HEAT. I WAS TOLD IT WAS THE HEATER CORE AND THEY PROCEEDED TO REPLACE IT. AFTER I PICKED MY VEHICLE UP, BY THE TIME I GOT HOME I HAD NO HEAT AGAIN. THE TECHNICIANS AT THE REPAIR SHOP SAID THEY DO NOT KNOW WHY IT IS NOT HEATING. FORD TECHNICIANS DO NOT KNOW EITHER. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING BETWEEN 45-50 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT HAS PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 63,237. UPDATED 04-02-08 *BF
2002 FORD TAURUS FRONT PASSENGER COIL SPRING BROKE AND PUNCTURED TIRE WHICH IMMEDIATELY DEFLATED AND CAUSED CAR TO LEAN TO THE RIGHT. THIS HAPPENED WHILE BACKING OUT OF THE GARAGE AND HAD TO BE TOWED TO THE DEALER. BOTH FRONT COIL SPRINGS WERE REPLACED. AT 48,650 MILES. TO BE CONTINUED...ON 2/25/08 REAR COIL SPRING BROKE (SEE SECOND COMPLAINT). *TR
ON 2/25/08, JUST OVER TWO MONTHS SINCE FRONT COIL SPRING BROKE, THE REAR COIL SPRING BROKE ON PASSENGER SIDE OF 2002 FORD TAURUS AT 51,097 MILES WHILE DRIVING DOWN THE DRIVEWAY. BOTH REAR COIL SPRINGS WERE REPLACED. *TR
FRONT RIGHT COIL SPRING BROKE WHILE CAR WAS PARKED. WHEN THE SPRING BROKE IT PUNCTURED THE RIGHT FRONT TIRE. WHEN BACKING OUT OF THE PARKING SPOT, THE SPRING TORE THE SIDEWALL OFF OF THE TIRE. AAA REPLACED THE TIRE WITH THE EMEGENCY SPARE, WITHOUT CHECKING FOR ANY PROBLEMS, AND THE SPARE WAS CONSEQUENTLY RUINED. THE PART WAS REPLACED AND IS UNAVAILABLE. I CAN SUPPLY A COPY OF THE REPAIR SHEET FROM GOODYEAR AUTOMOTIVE. *TR
FORD ISSUED A RECALL # 03V087000 STATING ISSUES OF WINDSHIELD MOUNTING BEING UNDER STANDARD REQUIREMENTS. THIS CAUSES EXCESS NOISE, WATER LEAKAGE, AND RATTLING. MY VEHICLE WAS MADE A FEW DAYS AFTER THE CUT OFF DATE AT THE SAME PLANT WHERE THE PROBLEM WAS IN ATLANTA. MY VEHICLE LEAKS WATER FROM THE WINDSHIELD. I HAVE COMPLAINED TO FORD AND NO ONE WILL STAND BEHIND THEIR ERROR AND FIX IT. MY VEHICLE IS 6 YRS OLD BUT ONLY HAS 30,000 MILES. THIS ERROR IS NOT ACCEPTABLE AND IS NOT NORMAL WEAR AND TEAR ON A VEHICLE. I NEED SOMEONE TO HELP ME TAKE CARE OF THIS ISSUE. THE CONSUMER SHOULD NOT HAVE TO PAY FOR THE MANUFACTURERS DEFECT. *TR
ENGINE STARTS TO MISFIRE AND LOSES POWER DURING STRONG ACCELERATION TO PASS A SLOWER VEHICLE ON THE FREEWAY, OCCURS AFTER ENGINE IS WARM, AROUND TWENTY MILES OF DRIVING. THIS OCCURS EVERY TIME I DRIVE THE VEHICLE AND IT IS UNSAFE TO OPERATE. THE DEALER HAS LOOKED AT IT THREE TIMES AND HE STATES THAT THEY CAN'T FIND ANYTHING WRONG, EVEN AFTER I TAKE A MECHANIC FOR A RIDE AND PROVE IT TO THEM. DEALER REPLACED WIRING, PLUGS, IGNITION AND IT STILL DOES IT AND NOW THE DEALER DOESN'T WANT TO WORK ON THE CAR ANY LONGER. *TR
LEFT REAR STRUT SPRING BROKE WHILE DRIVING AND BLEW TIRE. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 35 MPH, THE VEHICLE SLOWED DOWN AND THE FRONT END SHOOK. THE VEHICLE DROVE INTO A DITCH AND WAS TOWED TO A REPAIR SHOP. THE FRONT PASSENGER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE DRIVER WAS WEARING A SEAT BELT, BUT STRUCK HER HEAD AND SUSTAINED WHIPLASH. NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS) FOR THE 1999-2001 TAURUS WAS REFERENCED. THE CURRENT AND FAILURE MILEAGES WERE 108,902. UPDATED 3/25/08 *CN
WE JUST HAD TO REPLACE BOTH REAR COIL SPRINGS IN MY 2002 FORD TAURUS WITH ONLY 32000 MILES. DO YOU THINK WHEN I GO TO REPLACE THIS CAR THAT I WILL LOOK FOR ANOTHER FORD????????????????????I DON'T THINK SO. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Ford Taurus → · Every Taurus year → · How the figures are calculated →