2001 Ford Taurus complaints

CONSUMER 2000 FORD TAURUS HAS A DEFECTIVE REAR COIL SPRING. ***NO ANSWER REQUIRED*** *TS THE REAR PASSENGER'S SIDE COILS SPRING BROKE. LESS THAN THREE WEEKS LATER THE FRONT DRIVER'S SIDE COIL SPRING BROKE AND PUNCTURED THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TOWED TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THEY AGREED TO PAY FOR THE FRONT COILS SPING REPLACEMENT, UNDER RECALL 04V332000 , BUT REFUSED TO REIMBURSE THE CONSUMER FOR THE REAR SPRING REPLACEMENT. *NM

DT: 2001 FORD TAURUS. THE VEHICLE HAD A BROKEN REAR COIL SPRING. THE CONSUMER CONTACTED THE MANUFACTURER AND LEFT A MESSAGE IN WHICH THEY HADN'T RETURNED THE CALL. THE CONSUMER'S VEHICLE WAS SERVICED AT MCCRACKIN FORD. THE VEHICLE ONLY HAD 14000 MILES ON IT WHEN THE REAR COIL SPRING BROKE. THE CONSUMER HAD NOT EXPERIENCED ANY ACCIDENTS. THE CONSUMER WANTED HER MONEY BACK FOR THE SERVICE THAT WAS PERFORMED ON THE VEHICLE. AK *SC

BOTH REAR COIL SPRING BROKE ON CONSUMERS 2001 FORD TAURUS. ***NO ANSWER REQUIRED*** *TS THE STARTER ALSO FAILED PREMATURELY. *NM

LEFT REAR TIRE WENT FLAT. PURCHASED TWO NEW TIRES AND ASKED THE MECH. WHAT COULD CAUSE THE GROVE ON INSIDE TIRE WALL. HE SAID TO CHECK FOR PIECE OF METAL STUCK. WHEN I RETURNED HOME, ALL I COULD FIND WAS A SEMI LOOSE MUD FLAP. THEN I LOOKED UP AND NOTICED THE SPRING WAS NOT SITTING ON THE METAL PLATE OF STRUT. IT WAS THE EXACT SPOT THAT THE GROVE WAS CUT INTO THE TIRE. CALLED FORD DEALER AND ASKED ABOUT IT. THEY NOTIFIED ME OF THE RECALL ON THE FRONT STRUTS BUT SAID NONE HAD BEEN ISSUED FOR THE REAR. (THEY LOOK THE SAME!!). OCT 18, I PAID TO HAVE NEW SPRINGS PUT ON THE REAR OF CAR. RETURNED CAR TODAY 19TH, AS NOW IT IS MAKING LOUD THUMPING NOISE FROM REAR ON EVERY BUMP IN THE ROAD. THEIR MECHANIC TOOK TEST DRIVE WITH ME AND CONFIRMED. THEY ARE WORKING ON IT NOW. IS THIS HOW THEY ARE FUNDING THE RECALL ON THE FRONT ONES?? CAN YOU TELL I AM DISGUSTED WITH FORD MOTOR COMPANY?

DT: THE CONTACT STATED ON OCTOBER 7, 2005 A COIL SPRING ON THE PASSENGER'S REAR SUSPENSION BROKE AND WENT THROUGH THE TIRE, IT RUINED THE TIRE. THE CONTACT SPOKE WITH THE DEALER. THEY WOULD REPLACE THE COIL SPRINGS AT CONTACT'S EXPENSE. THERE WAS NO WARNING PRIOR TO THIS HAPPENING. THIS HAPPENED ON NORMAL ROAD CONDITIONS. *AK UPDATED 11/30/2005 - *NM

DT: 2001 FORD TAURUS. THE CONSUMER STATED THAT THERE WAS A RECALL ON THE FRONT COIL SPRINGS . UPON INSPECTION THE DEALERSHIP FOUND THAT THE REAR SPRINGS WERE ALSO BROKEN. THE CONTACT HAD THE REAR SPRINGS REPLACED AT HIS EXPENSE. FORD STATED THAT THEY WERE LOOKING INTO THE REAR SPRING PROBLEM AND THE CONSUMER HAS NOT HEARD BACK FROM THEM. THE SPRINGS WERE REPLACED ON OCTOBER 11, 2005. *AK (11/21/05) *SC

DT: 2001 FORD TAURUS. THE CONTACT STATED THE RIGHT REAR COIL SPRING BROKE AND BLEW OUT THE TIRE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THEY REPLACED THE SPRING AND TIRE AT THE CONSUMERS EXPENSE. THE CONSUMER CALLED FORD AND THEY STATED THE VEHICLE WAS NOT UNDER RECALL . THIS HAPPENED ON OCTOBER 6, 2005. THE CONSUMER WAS ABLE TO PUT THE SPARE TIRE ON THE VEHICLE AND DROVE IT TO A FORD DEALERSHIP FOR REPAIRS. *AK UPDATED 11/16/05. *JB

DT: THE CONSUMER SMELLED A STRONG ODOR OF GASOLINE. IT WAS A HOT SUMMER DAY AND THE CONSUMER HAD DISREGARDED THE ODOR AT THE TIME. AFTER THE SMELL LINGERED THE CONSUMER INSPECTED UNDERNEATH THE VEHICLE BUT DID NOT SEE ANY LEAKS, BUT DID NOTICE A SPOT ON THE DRIVEWAY WHERE THE VEHICLE HAD BEEN PARKED. CONCERNED, THE CONSUMER TOOK THE CAR TO THE GARAGE AND THE MECHANIC SAID THAT THERE WAS A LEAK IN THE GAS TANK TOWARDS THE TOP. THE MECHANIC COULD NOT PURCHASE AN AFTER MARKET REPLACEMENT GAS TANK CLAIMING THAT A FORD DEALERSHIP WOULD HAVE TO BE CONSULTED. THE CONSUMER CONTACTED A FORD DEALERSHIP AND THEY INSPECTED THE VEHICLE AND DISCOVERED A LEAK ON THE SEAM OF THE GAS TANK. THE GAS TANK WAS REPLACED, BUT FORD WOULD NOT OFFER ANY COST ASSISTANCE OR COVER THE REPAIRS. THE CONSUMER FELT THAT THIS WAS A FACTORY RELATED DEFECT. THE DEALERSHIP DID NOT OFFER ANY EXPLANATION AS TO WHY THIS DEFECT HAD OCCURRED. THIS WAS AN EXPENSIVE REPAIR. *AK *MR *JB

FIRST OF ALL MY WIFE CAME OUT TO THE CAR AFTER WORK TO FIND OUT SHE HAD A DEAD BATTERY. I JUMP STARTED THE CAR AND SHE DROVE IT HOME. I THEN REPLACED THE BATTERY, THINKING IT WAS ABOUT FOUR YEARS OLD AND IT MIGHT NEED TO BE REPLACED. SHE THEN DROVE IT HOME. FIVE DAYS LATER SHE NOTICED THAT THE BLOWER MOTOR WASN'T WORKING. I CHECKED THE FUSES AND THEY WERE OK. I THEN CALLED THE FORD DEALER AND TOLD THEM WHAT WAS GOING ON. THEY MADE AN APPOINTMENT TO LOOK AT THE CAR AND DISCOVERED THE BLOWER COMPARTMENT WAS FILLED WITH WATER CAUSING THE BLOWER MOTOR TO SHORT OUT. WHEN THE BLOWER MOTOR SHORTED OUT IT ALSO CAUSED A DRAIN ON THE BATTERY, WHICH CAUSED THE DEAD BATTERY. I ASKED THE SERVICE TECH IF I HAD THE MOTOR REPLACED WOULD I HAVE THE SAME PROBLEM FOUR YEARS DOWN THE ROAD AGAIN? HE TOLD ME THAT THEY HAVE MADE CHANGES IN THE SEAL AND ALSO HAVE PUT IN A DRAIN TO PREVENT THIS FROM HAPPENING AGAIN. NOW THAT TELLS ME IF FORD HAS MADE CHANGES TO THE BLOWER MOTOR COMPARTMENT THEY ARE AWARE OF THE PROBLEM. I CONTACTED FORD COMPLAINTS DEPARTMENT AND GOT NOWHERE WITH THEM. ALL THEY SAID WAS THEY WERE SORRY FOR THE PROBLEM. I FEEL THAT IF FORD WAS AWARE OF THIS PROBLEM IT SHOULD BE FIXED AT NO COST TO THE CONSUMER. *NM

DT: WHILE DRIVING 25 MPH THE CONTACT'S VEHICLE WAS INVOLVED IN A CRASH, VEHICLE WA ST BONED. UPON IMPACT, AIR BAGS DID NOT DEPLOY CORRECTLY. THE AIR BAG CAME OUT OF THE SIDE PANEL OF THE DOOR AND DID NOT COMPLETELY BLOW UP. THERE WAS ONLY ONE INJURY. THE DRIVER SUFFERED WHIPLASH FROM THE CRASH. A POLICE REPORT WAS TAKEN. THE VEHICLE IS A 2001 FORD TAURUS WAGON. PICTURES OF THE VEHICLE WERE TAKEN AND ARE AVAILABLE FOR DISPLAY. THE CONTACT HAS NOT CALLED FORD.*AK

DT: THE CONTACT STATED THAT WHEN APPLYING THE BRAKE THEY JERKED AND SQUEAKED INTERMITTENTLY. AT TIMES WHEN THE BRAKES WERE APPLIED THEY ALMOST WENT TO THE FLOOR. DEALER SAID THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. ONCE THE DEALER DROVE VEHICLE IT JERKED. MANUFACTURER TOOK THE CONTACT'S COMPLAINT, AND TOLD HER THEY COULD NOT DUPLICATE THE PROBLEM, AND COULD NOT OFFER ANY HELP AT THEIR EXPENSE. SHE WAS NOT SURE IF IT WAS THE FRONT OR REAR BRAKES.*AK

BROKEN REAR COIL SPRING, 2001 FORD TAURUS MAKE ME 132, I HAD TO PAY FOR REPLACEMENT! JUST LAST MONTH. *NM

CAR WAS TAKEN TO MECHANIC FOR ROUTINE TIRE ROTATION. THE CAR HAD BEEN MAKING A CLUNKING NOISE IN THE REAR SINCE WE PURCHASED IT BUT FORD DEALERS WERE UNABLE TO DIAGNOSE/CORRECT IT. WHEN TIRES WERE ROTATED, MECHANIC NOTICED OIL LEAKING FROM STRUT AND INVESTIGATED; FOUND REAR COIL SPRING FRACTURED. *NM

I HAVE A 2001 FORD TAURUS. ONE OF THE REAR SPRINGS FAILED. THERE WAS NO INDICATION OF THE BROKEN SPRING. THE BROKEN SPRING PROTRUDED INTO THE REAR TIRE, WEARING A GROOVE. THANKFULLY THE BROKEN SPRING WAS FOUND BEFORE A TIRE BLOWOUT OCCURRED. BOTH REAR SPRINGS AND REAR TIRES NEEDED REPLACEMENT. *JB

DT: THE CONTACT HAD TAKEN THE VEHICLE TO DEALER FOR A REGULAR OIL CHANGE ON MAY 10, 2005. THE MECHANIC TOLD HIM THAT THE REAR COIL SPRING BROKE. THE CONTACT WAS NOT AWARE THAT IT HAPPENED. HE FIGURED THAT IT HAPPENED SOMETIME BETWEEN FEBRUARY AND MAY. THERE IS AN ON GOING INVESTIGATION FOR THIS ISSUE BY THE NHTSA , PE05054. THE CONTACT KNEW THAT THERE HAS BEEN NHTSA RECALL 04V332000 FOR FRONT COIL SPRING. HE WANTED TO FIND OUT AS TO WHY THERE WAS NO RECALL FOR THE REAR COIL SPRINGS. *AK UPDATED 11/16/05. *JB

IN MAY OF 2005 THE REAR COIL SPRINGS OF MY 2001 FORD TAURUS BOTH BROKE AND THE LEFT COIL SPRING PUNCTURED MY TIRE CAUSING A RAPID LOSS OF AIR. THE COIL SPRINGS ON THE FRONT OF MY VEHICLE BROKE IN JUNE OF 2004 (AND NOW HAVE PROTECTIVE SHIELDS DUE TO THE RECALL IN AUGUST OF 2004). ALL FOUR COIL SPRINGS ON MY VEHICLE HAVE BEEN REPLACED. MY VEHICLE IS NOW REGISTERED IN VIRGINIA BUT HAD OVER 75000 MILES PUT ON IT IN PENNSYLVANIA- I BELIEVE THAT IF MY VEHICLE HAD NOT BEEN REGISTERED IN PENNSYLVANIA AT THE TIME OF THE FRONT SPRING RECALL I WOULD NOT HAVE KNOWN ABOUT THE RECALL. THE FORD DEALERSHIP IN MY AREA WAS RELUCTANT TO PLACE THE RECALL PROTECTIVE SHIELDS ON THE FRONT OF MY TAURUS. *NM

2001 FORD TAURUS REAR COIL SPRING BROKE AND FORD WOULD NOT REPLACE THEM FOR US. THREE WEEKS LATER THE FRONT SPRINGS BROKE AND FORD DID REPLACE AND REPAIR THE FRONT SPRINGS. REAR REPAIR OUT OF POCKET COSTS WAS $647.64. *NM

IN JUNE 2004 I HEARD A NOISE IN THE REAR OF THE CAR. I IMMEDIATELY TOOK THE CAR IN FOR REPAIR. MY MECHANIC TOLD ME THAT A REAR SPRING HAD BROKEN AND TORN A HOLE IN ONE OF MY REAR TIRES. THE TIRE WAS NOT REPAIRABLE. I HAD BOTH REAR SPRINGS REPLACED, A NEW TIRE INSTALLED, AND THE VEHICLE STILL MADE A NOISE. I THEN TOOK IT TO THE FORD DEALERSHIP, WHO REPLACED THE LEFT REAR STRUT ASSEMBLY. I REPORTED THE INCIDENT TO FORD (TWICE) AFTER THE FRONT SPRING RECALL. THEY REFUSED TO PAY FOR THE REPAIR. *NM

DT: THE CALLER RECEIVED RECALL ON THE FRONT SPRINGS, BUT HE WAS HAVING A PROBLEM WITH THE REAR SPRINGS. THE CALLER SAID THE REAR SPRING FAILED, AND IT PUT A GROOVE IN THE PASSENGER REAR TIRE. THE CALLER FOUND IT BEFORE THE TIRE BLEW OUT. THE CALLER REPLACED BOTH REAR SPRINGS AT HIS OWN EXPENSE WITH ANOTHER BRAND. DEALER SAID THEY WOULD NOT REPLACE THE REAR SPRINGS FOR FREE. MANUFACTURER HAS NOT RESPONDED TO THE CALLER ON THE REAR SPRINGS. *AK THE SWAY BAR BUSHINGS WERE REPLACED THREE TIMES, THE REAR BUSHINGS WERE REPLACED TWICE. UPDATED 01/19/06. *JB

I SEE FROM AN ASSOCIATED PRESS ARTICLE DATED TODAY THAT THE FORD TAURUS IS BEING INVESTIGATED BY THE NHTSA DUE TO REAR COIL SPRING FAILURES. I OWN A 2001 TAURUS ON WHICH I RECENTLY PAID SEVERAL HUNDRED DOLLARS TO HAVE THE PASSENGER-SIDE REAR COIL SPRING REPLACED, DUE TO FAILURE (OR IMMINENT FAILURE). WHILE I WAS HAVING SOME OTHER NON-RELATED SERVICE WORK DONE, THE FORD DEALER NOTICED DURING THEIR INSPECTION THAT THE SPRING WAS AT OR NEAR THE POINT OF FAILING. THEY TOLD ME IT REQUIRED REPLACEMENT, OR ELSE IT COULD RESULT IN A TIRE PUNCTURE- SO OF COURSE I HAD THE REPAIR COMPLETED. AT THE PLACE I AM TYPING THIS, I DON'T HAVE THE BILL FOR THE WORK DONE WITH ME- SO THE INCIDENT DATE I'M ENTERING BELOW IS APPROXIMATE. I DO HAVE THE BILL FOR THE WORK WHICH WILL SHOW THE CORRECT DATE. PLEASE KEEP ME UPDATED ON THE OUTCOME OF YOUR INVESTIGATION. THANK YOU.*JB

DT: 2001 FORD TAURUS. THE CONSUMER STATED THE REAR DRIVER'S SIDE SPRING SPUN OFF ITS PERCH AND PUNCTURED THE TIRE. THIS DID NOT CAUSE AN ACCIDENT BECAUSE THERE WERE NO OTHER CARS IN THE AREA. THE VEHICLE WAS PULLED OVER AND THE SPARE TIRE WAS PUT ON. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP FOUND A RECALL FOR THE FRONT SPRINGS AND REPLACED THEM, AS WELL AS THE PERCH AND THE TIRE. *AK

DT: ON AUGUST 25, 2005, THE REAR STRUTS AND COIL SPRING ON THE PASSENGER'S SIDE CAME LOOSE AND WENT THROUGH THE TIRE. THE CONSUMER STOPPED AT A STOP SIGN WHEN REALIZING THAT THE TIRE WAS FLAT. TOOK THE VEHICLE TO A LOCAL MECHANIC SHOP AND REPLACED THE SPRINGS, BOOTS, AND THE UPPER MOUNTS. THERE NO FOR WARNING AND NO NOISE. *AK

BROKEN RR COIL SPRING WAS DISCOVERED BY BELLE TIRE TECHNICIAN WHILE REPAIRING A TIRE LEAK ON MY DAUGHTER'S 2001 TAURUS. VEHICLE WAS DEADLINED AND DELIVERED TO BLACKWELL FORD TO HAVE THE FIRST SPRING RECALL PERFORMED AND THE REAR SPRINGS INSPECTED/REPAIRED USING AUTHORIZED FORD SERVICE PARTS. RR SPRING AND RR SHOCK WERE BOTH REPLACED DUE TO "USUAL DAMAGE" TO THE SHOCK CAUSED BY THE BROKEN SPRING (OLD PARTS ARE IN MY POSSESSION AND AVAILABLE FOR INSPECTION). BLACKWELL SERVICE ADVISOR INFORMED ME THAT FORD WOULD NOT COVER THE COST OF THE RR SPRING/SHOCK REPAIR SINCE THERE WAS NO RECALL/SERVICE ACTION IN PLACE REGARDLESS OF THE FAILURE MODE BEING IDENTICAL TO THE FRONT SPRINGS WHICH WERE PRODUCED AT THE SAME TIME. THE VEHICLE HAS 64,000 MILES ON THE ODO (IE OUT OF WARRANTY), BUT THE AMOUNT OF RUST AT THE FRACTURE POINT INDICATES THE SPRING HAD BEEN BROKEN FOR SOME TIME. THERE WERE NO NOISE OR VEHICULAR ATTITUDE CONCERNS TO INDICATE A BROKEN REAR SPRING. BOTH THE BELLE TIRE AND BLACKWELL PERSONNEL SEEMED "VERY" FAMILIAR WITH THIS FAILURE MODE ON THE TAURUS. THE COST OF THE REPAIR WAS $375.52. *NM

DT: CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STATED WHILE DRIVING AT ANY SPEED VEHICLE STALLED. THE CONTACT STATED THAT BEFORE THE ENGINE STALLED HE ANTI-THEFT LIGHT ILLUMINATED. OTHER THAN THIS LIGHT THERE WERE NO OTHER WARNINGS INDICATIONS THAT THE ENGINE WAS GOING TO STALL. THE CONTACT STATED THAT THIS DID NOT HAPPEN EVERY TIME SHE DROVE THE VEHICLE. AFTER WAITING FIVE OR TEN MINUTES THE VEHICLE STARTED AGAIN. BUT AFTER DRIVING APPROXIMATELY 40 MINUTES THE VEHICLE WILL STALL AGAIN. THE DEALERSHIP STATES THAT THEY COULD NOT FIND OUT WHAT WAS WRONG WITH THE VEHICLE. THE CONTACT HAS NOT CONTACTED THE MANUFACTURER.*AK

WHILE SITTING AT A DRIVE THRU ANOTHER VEHICLE STRUCK THE DRIVER'S VEHICLE HEAD ON AND THE AIR BAGS DID NOT DEPLOY. *TS THE CONSUMERS SON WAS THE DRIVER OF THE VEHICLE. *JB

WHILE I WAS DRIVING MY 2001 FORD TAURUS THE LEFT REAR COIL SPRING ON THE STRUT BROKE CAUSING THE LEFT REAR TIRE TO DEFLATE FROM THE SPRING PENETRATING THE TIRE SIDEWALL!*JB

POWER BRAKE BOOSTER FAILED CAUSING VERY LONG BRAKING DISTANCES. DEALER REPLACED BOOSTER. *JB

DT: THE CONTACT STATED THE FRONT AIR BAGS DID NOT DEPLOY. HE CALLED FORD AND TOLD THEM HE WAS HURT BECAUSE THE AIR BAG DID NOT DEPLOY ON 8-22-05 WHEN H THE CONTACT'S VEHICLE HIT A SOMETHING ON THE ROAD. HE WAS THROWN AROUND IN THE CAR A LOT. FORD HAS NOT RESPONDED. THE AIR BAG LIGHT WAS ON. THE AIR BAG LIGHT WAS NOT ON PRIOR TO THE ACCIDENT. PRIOR TO THE ACCIDENT ON 8-22- 05 THE CONTACT'S HIT A RACCOON WHILE GOING APPROXIMATELY 70 MPH ON 5-22-05, AND THE AIR BAGS DID NOT DEPLOY.*AK

I HAVE A 2001 FORD TAURUS WITH 110,000 MILES. THE REAR DRIVERS SIDE SPRING COIL FAILED, CAME DISLODGED FROM THE SEAT AND WAS RUBBING ON THE INSIDE WALL OF THE REAR TIRE. THIS COULD HAVE ULTIMATELY RESULTED IN PUNCTURE AND RAPID AIR LOSS IN THE TIRE POTENTIALLY CAUSING LOSS OF CONTROL OF THE VEHICLE. THE PROBLEM WAS DISCOVERED BECAUSE THE REAR TIRE WAS LOSING AIR AND WAS BROUGHT IN FOR REPAIR. WHEN THE TIRE WAS REMOVED THERE WAS A GROOVE ALL THE WAY AROUND THE TIRE APPROXIMATELY 1/8" DEEP AND THE SPRING COIL WAS PROTRUDING. PRIOR TO DISCOVERY, THERE WAS NO INDICATION OF THIS PROBLEM. THE CAR DROVE NORMALLY AND WAS NOT NOTICEABLY LOWER OR RIDING LOW. ALTHOUGH THIS PROBLEM FOR ME DID NOT RESULT IN ACCIDENT OR LOSS OF CONTROL, IT WAS VERY POSSIBLE AND I'M VERY CONCERNED ABOUT THE SAFETY IMPLICATIONS FOR OTHER CAR OWNERS. ADDITIONALLY, WHEN I CONTACTED FORD ABOUT THIS PROBLEM, THEY OFFERED NO HELP IN THE REPAIR OF THE VEHICLE, EVEN IN SPITE OF A VERY SIMILAR RECALL FOR THE FRONT SPRING COILS. (RECALL # 04V332000) IN THIS RECALL, THEY ACKNOWLEDGE THE EXACT POTENTIAL FAILURE OF THE FRONT COILS. THE DEALER THAT SERVICES MY VEHICLE HAS SEEN MY CAR EVERY 3,000 MILES AND DID NOT IDENTIFY THIS ISSUE PROACTIVELY. *JB

DT: THE CALLER SAID THE REAR COIL SPRING PROTECTIVE SHIELD CORRODED AND BROKE. IT ALSO BROKE THE STRUT AND PUNCTURED THE BACK PASSENGER TIRE. DRIVER WAS GOING AROUND A CURVE ABOUT 45 MPH WHEN HE HEARD A LOUD NOISE. DRIVER WAS ABLE TO DRIVE THE VEHICLE HOME. CALLER SAID THERE IS A RECALL ON THE FRONT COIL SPRING BUT NOT ON THE REAR. DEALER HAS VEHICLE AND THEY ARE GOING TO FIX THE FRONT AND CALLER WILL HAVE TO PAY FOR THE REAR HERSELF. MANUFACTURER SAID TO HOLD ON TO INVOICES IN CASE THERE IS REIMBURSEMENT LATER.*AK

DT: CONSUMER OWNED A 2001 FORD TAURUS. ON 7-10-05 WHEN DRIVING AT 10 MPH THE REAR SPRING HAD RUSTED TO THE POINT OF DECAY, CAUSING THE BODY OF THE VEHICLE TO COME DOWN ON TOP OF THE TIRE. CONSUMER HAD THE VEHICLE TOWED TO A LOCAL MECHANIC WHO REPLACED THE REAR COIL SPRING. WHEN HE CONTACTED THE MANUFACTURER, THEY TOLD CONSUMER IT WAS BEYOND WARRANTY. CONSUMER KNEW THERE WAS A RECALL ON THE FRONT SPRING COIL THIS WAS THE ONLY PROBLEM WITH THE VEHICLE. *AK *JB

WENT OUT OF TOWN FOR THE DAY, CAR STARTING MAKING NOISES. NOISES SEEM TO BE INTERMEDIATE, WE CUT OUR TRIP SHORT AND DROVE HOME. IT IS IN THE AREA OF 100 MILES HOME. WHEN WE GOT HOME I PARKED IT TILL NEXT DAY AND HAD SOMEONE LOOK AT IT. THEY SAID A BOLT EITHER FELL OUT OR BROKE AND MY HUB ASSEMPLY WAS FALLING APART. AT THAT POINT THEY ALSO TELL ME I WAS LUCKY THAT THE PULLEY DIDN'T FREEZE UP ON ME BECAUSE I WOULD HAVE LOST ALL POWER. AT 65 MPH COMING HOME WE COULD HAVE BEEN KILLED. I CALLED MY FORD DEALER AND THEY SUGGESTED THAT I GET IT TO A FORD DEALER HERE AND LET THEM LOOK AT IT. I HAD IT TOWED THE NEXT DAY AND THEY VERIIFIED THE SAME INFORMATION. THEY SAID I NEEDED TO REPLACE THE A/C COMPRESSOR, CLUTCH, PULLEY AND A COIL. I DID SPEAK TO FORD AND THEY DIDN'T SEEM TO THINK THAT THEY SHOULD ASSIT IN ANY REPAIRS BECAUSE MY WARRANTY EXPIRED. MY BIGGEST THING IS THAT THE CAR WAS FALLING APART WHILE DRIVING DOWN THE ROAD. IT WAS NOT DUE FROM NEGLECT OR AN ACCIDENT. THEIR LACK OF CONCERN WAS DISTURBING. I HAVE NOT REPAIRED IT AS OF YET BUT WHEN I DO I WILL KEEP THE OLD PARTS.

DT: THE REAR SPRING CRACKED AND DAMAGED THE TIRE. THIS HAPPENED YESTERDAY ON JULY 24,2005. THE CONSUMER CONTACTED THE DEALER AND WAS TOLD THE FRONT SPRINGS WERE BEING RECALLED BUT NOT THE REAR SPRINGS. *JB CONSUMER ADDED LEFT REAR COIL SPRING FRACTURED IN TWO CAUSING THE BROKEN PART OF THE SPRING TO DIG INTO THE INNER SIDEWALL OF THE TIRE. *TT

CONTINENTAL TIRE-P215/60R16 94T, TOURING CONTACT AS. I LOOKED FOR A DOT # BUT DIDN'T SEE ANYTHING THAT SAID DOT. DID FIND DK67838 34255 ON THE INNER EDGE. THIS TIRE HAS LARGE KNOTS AND IS SPLITTING AND SEPARATING IN ONLY ONE PART OF THE TIME. THE TIRES WERE ORIGINAL EQUIP. ON A 2001 FORD TAURUS. ONE HAS BEEN REPLACED, BUT STILL HAS THREE ORIGINAL ONES WITH VERY GOOD TREAD. THE CAR HAS ONLY ABOUT 40,000 MILES ON IT. THE OTHER TWO TIRES HAVE NO PROBLEMS SO FAR. WE HAD NOTICE A SEVERE BUMPING ON THE DRIVER SIDE REAR WHERE THE TIRE IS, BUT I SUPPOSE THE CAR HASN'T STOPPED IN THE RIGHT POSITION FOR US TO SEE IT UNTIL NOW. WE FOUND OTHER CONTINENTAL TIRES ON YOUR WEBSITE THAT HAVE THE SAME PROBLEMS AND WERE INSTALLED THE SAME YEAR. WE WILL HAVE TO REPLACE IT SINCE WE ARE AFRAID THAT IT COULD CAUSE AN ACCIDENT IF WE CONTINUE DRIVING IT.*JB

DT: WHEN PLACING KEY IN THE IGNITION, THE VEHICLE WILL NOT START. THIS HAPPENED INTERMITTENTLY. SOMETIMES IT WOULD NOT START WHATSOEVER. VEHICLE HAD TO BE TOWED TO DEALER ONCE. ON 3 SEPARATE OCCASIONS THE VEHICLE WOULD NOT START AT THE DEALERSHIP. DEALER SAID THE FIRST INCIDENT WAS A FAULTY STARTER, BUT AFTER A COUPLE OF WEEKS THIS PROBLEM HAPPENED AGAIN EVEN AFTER STARTER WAS REPLACED. IN THIS PROCESS OF BACK AND FORTH TO DEALER ON 4 DIFFERENT TIMES THERE WAS SEVERAL REPAIRS OF STARTER, SENSOR, COMPUTER BOARD, AND SOME OTHER ELECTRONIC COMPONENT AND THESE ALL STEMMED FROM PLACING KEY IN THE IGNITION AND THE VEHICLE WOULD NOT START. DEALER SAID THIS WAS IGNITION AND STARTER RELATED. THIS IS STILL A PROBLEM. DEALER BUSINESS MANAGER HAS EXTENDED THE WARRANTY. *AK

DT: CONTACT STATED THE PASSENGER REAR SEAT BELT LOCKED INSIDE THE RETRACTOR AND COULD NOT BE USED. THE CONSUMER STATED IT DID NOT SEEM TO BE TWISTED. THE DRIVER'S SIDE REAR SEAT BELT WILL COME OUT, BUT WILL NOT RETRACT. THE CONSUMER HAS CONTACTED FORD, BUT THEY HAVE NOT REMEDIED THE PROBLEM. THE CONSUMER HAVE TO REPLACE THE BUCKLE ASSEMBLY ON THE PASSENGER SIDE FRONT SEAT AT HIS EXPENSE. THE SERVICE DEALER WILL NOT LOOK AT THE VEHICLE WITHOUT CHARGING THE CONTACT. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD CALL HIM BACK IN TWO DAYS, BUT HE HAS NOT HEARD FROM THEM. HE CONTACTED THEM ON JULY 29, 2005. *AK

WHILE OPERATING MY 2001 FORD TAURUS SES, THE VEHICLE OVERHEATED WITH NO WARNING (LOW COOLANT LIGHT DID NOT ILLUMINATE). I WAS ABLE TO PULL THE VEHICLE OFF THE INTERSTATE WITH MUCH DIFFICULTY UNDER NO POWER. UPON INSPECTING THE ENGINE, FOUND SEVERAL CRACKS IN THE RADIATOR OVERFLOW (PLASTIC) RESERVOIR. WAS ABLE TO GET THE VEHICLE RUNNING AGAIN AFTER ADDING COOLANT. I WAS ABLE TO GET THE CAR HOME, BUT OVERHEATED ON THE WAY 3 TIMES. I ORDERED A NEW RESERVOIR FROM FORD FOR $103.00 AND WILL INSTALL IT MYSELF ONCE IT ARRIVES. *NM

CONSTANT WATER LEAK ON DRIVERS SIDE FLOOR, ANYTIME IT RAINS OR IS WASHED. BROUGHT BACK TO DEALER SEVERAL TIMES WITHOUT RESULTS. COOLANT LEAK, AIR BAG SENSOR COMES ON OCCASIONALY.

CAR WAS BEING DRIVEN SLOWLY WHEN A POP WAS HEARD IN THE RIGHT REAR CORNER OF THE CAR AS IT WAS BEING PARKED. WHEN BACKING OUT OF THE PARKING SPOT A RUBBING NOISE WAS HEARD. HAD THE CAR TOWED TO A FORD GARAGE AND WAS FOUND TO HAVE A BROKEN REAR COIL SPRING RUBBING ON THE TIRE. FORTUNATELY IT DIDN'T BREAK 10 MINUTES LATER ON THE INTERSTATE. THE FORD GARAGE IS REPAIRING THE ONE SPRING FOR $500 AND WILL ALSO HAVE TO REPLACE BOTH REAR TIRES. WITH ONLY 60K MILES AND 3 1/2 YEARS OF AGE THIS IS FAR TOO EARLY TO EXPERIENCE A FAILURE OF THIS MAGNITUDE. IS IT GOING TO TAKE SOMEONE GETTING KILLED IN AN ACCIDENT BEFORE A RECALL IS FINALLY ORDERED??? THERE IS STILL A SUSPECT SPRING ON THE LEFT REAR THAT COULD FAIL AT ANY MOMENT. MY CHILDREN RIDE IN THIS CAR ON THE INTERSTATE FREQUENTLY, I DON'T FEEL SAFE HAVING THEM RIDING IN THIS VEHICLE IN IT'S CURRENT CONDITION. PLEASE ISSUE A RECALL IMMEDIATELY TO PROTECT THE THOUSANDS OF FAMILIES WHO ARE RIDING IN THESE POTENTIAL DEATH TRAPS.

I WAS DRIVING MY FORD TAURUS AND ALL AT ONCE THE ENGINE SHUT DOWN. I LOST ALL POWER OF THE VEHICLE. FORTUNATLEY I WAS NOT DRIVING FAST ABOUT 35 MPH WHEN THE INCIDENT HAPPENED AND I SAFETLY STOPPED ON THE SHOULDER OF THE ROAD. TURNED OFF AND ON THE IGNITION AND THE CAR STARTED AS IF NOTHING HAD HAPPENED. DRIVING HOME THE SAME FAILURE HAPPENED.SINCE THEN I DROVE THE CAR TWO MORE MILES BUT I AM AFRAID TO DRIVE THE VEHICLE, SPECIALLY ON THE HIGHWAY. I AM PLANNING ON TAKING THE CAR TO THE DEALER BUT I FEAR THEY WONT FIND ANYTHING WRONG WITH THE CAR SINCE THE FAILURE SEEMS OCCUR RANDOMLY.

DT: THE DEALER REFUSED TO REPLACE THE COIL SPRINGS UNLESS IT FAILED. THE CONSUMER STATED THERE WAS A RECALL REGARDING THE ISSUE. RECALL# #04V332000.

2001 TAURUS BACKING OUT OF DRIVEWAY HEARD NOISE IN LEFT REAR AND SMELLED ODOR OF BURNT RUBBER. PULLED BACK IN DRIVEWAY AND FOUND LEFT REAR SPRING FRACTURED AND DEEPLY SCORED INSIDE OF TIRE. PUT ON DOUGHNUT CALLED FORD WHICH HAD RECALLED CAR IN 3/05 FOR SPRING SHIELDS AND WAS TOLD THIS WAS A COVERED REPAIR FOR BOTH SPRINGS AND TIRE. LEFT CAR AT DEALER BUT LATER INFORMED BY DEALER AND THEN FORD CUSTOMER SERVICE THAT WARRANTY FIX ONLY AVAILABLE FOR FRONT COIL SPRINGS. ALL SPRINGS INSTALLED AT SAME TIME AS CAR WAS BUILT, FORD IS AWARE OF SPRING FRACTURES TO POINT OF INSTALLING SHIELDS ON THE FRONT. IN MY OPINION ALL SPRINGS SHOULD BE COVERED, HAD THIS HAPPENED AT SPEED THERE WOULD HAVE BEEN A CATASTROPIC TIRE FAILURE IN LEFT REAR. BEEN DRIVING 45 YEARS AND NEVER EVEN HEARD OF A SPRING FAILURE,THIS WILL GET WORSE AS CARS AGE.

1. NO INITIAL PROBLEM NOTED. TOOK CAR IN FOR ROUTINE SERVICE AND RECALL TO INSTALL SHEILDS AROUND FRONT COIL SPRINGS. 2. DEALER CALLED AND NOTIFIED ME OF THE FACT THAT THE REAR SPRINGS WERE BROKEN. 3. DEALER OFFERED TO REPLACE SPRINGS FOR $100 DEDUCTIBLE CHARGE, LEADING ME TO BELIEVE THERE IS A KNOWN PROBLEM WITH THE SPRINGS THAT FORD IS NOT OWNING UP TO.

MY SON ADVISED ME TO SEND THIS TO YOU. OUR 2001 FORD TAURUS WAS IN OUR GARAGE WHEN OUR GARAGE CAUGHT FIRE AND BURNED IN FEBRUARY. THERE DIDN'T SEEM TO BE ANY REASON FOR THE GARAGE TO BURN. I WAS ADVISED TO LET YOU KNOW THAT THE CASE WAS IN THE GARAGE WHEN THE GARAGE STARTED TO BURN. WE HAVE PICTURES.

DT: 2001 FORD TAURUS IS HAVING PROBLEMS STARTING, ALSO HAVING PROBLEMS WITH STALLING . THE VEHICLE WILL START BACK UP, BUT THE CONSUMER HAS TO SHAKE AND TURN THE STEERING WHEEL. THIS HAS BEEN A PROBLEM FOR OVER A YEAR. CONSUMER HAS TAKEN THE CAR TO THE DEALERSHIP, BUT THE DEALERSHIP CAN NOT FIND CAUSE OF THE PROBLEM. THE PROBLEM IS INTERMITTENT. THAT IS WHY THE DEALERSHIP CAN NOT SEEM TO FIND THE PROBLEM. THE CAR HAS BEEN IN THE SHOP 3 TIMES. FIRST TIME THE STARTER WAS CHANGED. THE PROBLEM STILL EXISTS. THE CONSUMER HAS NOT CONTACTED FORD MOTORS. THE DEALERSHIP HAS TOLD THE CONSUMER TO BRING BACK THE CAR SO THEY CAN EXAMINE THE VEHICLE AGAIN. SLOW SPEEDS AND TURNING ARE WHEN THE VEHICLE IS STALLING OUT. THE CONSUMER DOES NOT THINK THAT THE MOTOR IS THE PROBLEM, THAT IS AN ELECTRICAL PROBLEM.*AK

WINDOWS WOULD FOG UP FOR NO APPARENT REASON! I BOUGHT THE CAR NEW & IT WAS NEVER IN A FLOOD. DEFROSTER BLOWER MOTOR STOPPED AT 21,000 MI HAD TO REPLACE RESISTORS STOPPED AT 54,000 REPLACED RESISTORS AGAIN.STOPPED AT 77,000 REPLACED RESISTORS ! DID NOT FIX PROBLEM ! TOOK CAR TO FORD DEALER THEY CHARGED $ 99.58 TO CHECK OUT NON WORKING BLOWER MOTOR.TOLD ME IT WOULD COST $453.00 TO REPLACE BLOWER MOTOR AND SEAL COWLING TO PREVENT WATER FROM COLLECTING IN THE BLOWER MOTOR!! I DID NOT HAVE THEM DO THE REPAIR. THE WATER COLLECTING IN THE BLOWER MOTOR IS WHAT WOULD CAUSE THE WINDOWS TO FOG UP !!! A BAD SAFTY HAZARD.THE NEW BLOWER MOTOR HAD A WATER DRAIN HOLE IN IT ,THAT THE OLD MOTOR DID NOT HAVE--THIS SHOWS FORD WAS AWARE OF THIS VERY HAZARDOUS WINDOW FOGGING PROBLEM !! AND COVERED IT UP. I HAVE THE OLD MOTOR WITH RUSTY WATER STAINS ON IT. IT WAS FULL OF WATER WHEN I REMOVED IT FROM THE CAR.

DT: THE CONTACT OWNS A 2001 FORD TAURUS. SHE STATES THAT WHEN GETTING READY TO PUT THE VEHICLE INTO PARK AND TO HIT THE BRAKES VEHICLE ACCELERATED. THIS HAPPENED TWICE, AND SHE WAS AFRAID THAT THIS WAS GOING TO CAUSE A CRASH BECAUSE THE FIRST TIME VEHICLE HIT SOME BARRIERS BUT THERE WAS NO CRASH. WAS REPORTED THE INSURANCE COMPANY.*AK CONSUMER ADDED THAT THE VEHICLE S VEHICLE SURGED, ACCELERATED, STALLED AND HESITATED. *TT *NM

DT: ONE OF THE REAR COIL SPRINGS BROKE AND PUNCTURED THROUGH THE TIRE AND SLASHED IT ALL THE WAY AROUND. IT HAPPENED WHILE GOING ABOUT 10-15 MPH. NOTICED IT WHEN REPLACING THE TIRE. HAD ORIGINALLY THOUGHT IT WAS JUST A BLOW OUT. LOOKED AT THE AXLE AREA, AND PART OF THE COIL SPRING WAS STICKING OUT.*AK DEALERSHIP FOUND REAR STRUTS WERE BAD DUE TO BROKEN REAR COIL SPRINGS AND HAD TO BE REPLACED. MANUFACTURER NOT WILLING TO FIX UNDER RECALL. *TT *NM

WHILE I WAS DRIVING ON THE HIGHWAY AT SPEEDS APPROX 55 MPH, MY PASSENGER REAR TIRE BLEW OUT. I PULLED OVER AND PUT ON MY SPARE TIRE (DONUT). LATER THAT DAY I REPLACED IT WITH A BRAND NEW TIRE. WITHIN 20 MILES THE SAME TIRE BLEW OUT AGAIN. AFTER LOOKING UNDERNEATH I DISCOVERED THE COIL OVER THE STRUT HAD RIPPED OPEN THE TIRE LIKE A CAN OPENER. *JB *NM

TOOK MY WIFES 2001 TAURUS TO LOCAL MECHANIC FOR ROUTINE MAINTENANCE AND WAS INFORMED BOTH REAR COIL SPRINGS ARE BROKEN. NO APPEARENT REASON FOR FAILURE. CAR HAS 56K ON ODOMETER.LOCAL GARAGE STATES THEY SEE THIS PROBLEM OFTEN ON TAURUS/SABLE MODELS. CONTACTED DEALER FOR APPOINTMENT FOR FRONT SPRING RE-CALL AND WAS TOLD THEY KNOW OF NO PROBLEM WITH REAR COILS. FORD CUSTOMER RELATIONS TOOK MY COMPLAINT AND STATED THEY HAVE NO TECHNICAL BULLITENS ISSUED ON THIS PROBLEM. THIS IS A COSTLY REPAIR. SPRINGS LOOK TO BE IDENTICAL ON FRONT AND REAR.