2001 Ford Taurus complaints

WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITH HIGH ENGINE REV. IT WAS NECESSARY TO TURN OFF THE IGNITION TO ELIMINATE THE HAZARDOUS CONDITION. FORD NEEDS TO ADDRESS THIS RECURRING ISSUE AS REPORTED BY OTHER OWNERS. PREVIOUSLY, ON 9/10/03, THIS VEHICLE WAS BROUGHT TO THE DEALERSHIP FOR THE SAME PROBLEM AND SUPPOSEDLY REPAIRED. THIS ISSUE IS NOT THE RESULT OF DEPRESSING THE BRAKE AND ACCELERATOR PEDAL SIMULTANEOUSLY. THE VEHICLE HAS BEEN THE SUBJECT OF A RECALL CONCERNING THE LATERAL DISTANCE BETWEEN THE BRAKE AND ACCELERATOR PEDALS. THIS LATTER ISSUE WAS ADDRESSED AND RESOLVED BY THE DEALERSHIP. THE ACCELERATING ISSUE IS DEFINITELY AN EQUIPMENT FAILURE. NHTSA NEEDS TO ADDRESS THIS SAFETY HAZARD NOW! *NM

DT*: THE CONTACT STATED WHILE DRIVING DOWN THE STREET 20 MPH IN NORMAL DRIVING CONDITIONS, THE SIDE AIR BAGS DEPLOYED WITHOUT WARNING. ALTHOUGH THE OCCUPANTS WERE WEARING SEAT BELTS, THERE WAS A LOSS OF HEARING DUE TO THE NOISE OF THE AIR BAG DEPLOYMENT. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE FOR THE DEPLOYMENT. THE SERVICE DEPARTMENT REMOVED THE AIRBAG MODULE AND SENT IT TO THE MANUFACTURER FOR INSPECTION. THE MANUFACTURER DETERMINED THE AIRBAG MODULE WAS DEFECTIVE. UPDATED 4/6/2006 - *NM

PREMATURE FAILURE OF HEATER BLOWER MOTOR. *NM

PREMATURE FAILURE OF THE STARTER. *NM

LEFT REAR COIL SPRING BROKE CAUSING TIRE FAILURE FROM PUNCTURING INSIDE OF TIRE. *NM

DRIVING ON SIDE ROAD, PULLED ONTO MAIN ROAD AND REAR COIL SPRING FRACTURED, PUNCTURING MY BRAND NEW TIRE. HAD TO REPLACE BOTH REAR SPRINGS, OLD PART IS AVAILABLE. *JB

MY CAR RODE LOW TO THE GROUND. I NOTICED I WAS LOWER THAN OTHER CARS. FINALLY, WHEN PULLING OUT OF A PARKING LOT ONE DAY, I NOTICED THE REAR PART OF MY CAR MADE ODD SOUNDS. I DETERMINED MY REAR SPRING BROKE. I HAD TO GET MY CAR TOWED AND THE SPRINGS REPLACED. *JB

LEFT REAR SPRING BROKE ON MY 2001 FORD TAURUS. TOOK IT TO MY DEALER TO FIX IT AND I HAD TO PAY FOR IT. IT ALMOST BLEW OUT MY TIRE ,WHICH WOULD HAVE CAUSED ME TO CRASH. I HEAR THAT FORD MAY BE HAVING A RECALL ON THE REAR SPRINGS ON THE 2000 AND 2001 TAURUS. HOWEVER, I DO NOT FEEL I SHOULD HAVE PAID, TO HAVE THE SPRING FIXED AND I CALLED FORD ABOUT IT,THEY TOLD ME THAT I HAD TO PAY FOR IT. I BELIEVE THAT THERE IS A DEFECT IN THE SPRINGS. I'M E-MAILING THIS IN HOPES THAT FORD WILL RECALL THE SPRINGS SO I CAN GET MY MONEY BACK ON THE REPAIR. UNLESS THEY MAKE IT RIGHT WITH ME, I WILL NOT BUY ANOTHER FORD PRODUCT!! *JB

CAR WAS BROUGHT TO DEALER TO REPAIR RECALL ON FRONT SPRINGS, REPAIR WAS MADE AND MECHANIC THEN TOLD ME OF REAR SPRING THAT WAS BROKEN AND HAD CUT INTO THE LEFT REAR TIRE, REQUIRING A NEW SPRING AND TIRE AT A COST OF $517.46. *NM

FRACTURE FAILURE OF BOTH REAR COIL SPRINGS. *JB

DT*: THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS THE REAR COIL SPRING BROKE AND GOUGED THE SIDE WALL ON THE REAR PASSENGER TIRE. THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR INSPECTION. THEY REPLACED BOTH REAR COIL SPRINGS, STRUTS AND REAR PASSENGER TIRE. THE MANUFACTURER WAS CONTACTED.

I HAD THE FRONT DRIVER SIDE COIL SPRING FAIL AND AS I TOOK THE CAR INTO THE DEALER TO HAVE THE FRONT SPRINGS REPLACED UNDER THE RECALL, THE DEALER INFORMED ME THAT THE LEFT REAR COIL SPRING WAS BROKEN. FORTUNATELY, THE FRACTURE DID NOT RESULT IN AN ACCIDENT. HOWEVER, COMMON SENSE WOULD STATE THAT IF THE FRONT COILS FAILED, THE REAR COILS ALSO WOULD EXHIBIT THE SAME CORROSION/FAILURE PROBLEM SINCE THE SPRINGS, MORE THAN LIKELY, CAME FROM THE SAME VENDOR FOR FORD. FORD SHOULD BE HELD ACCOUNTABLE FOR REPLACEMENT OF ALL FOUR (4) COIL SPRINGS. *NM

DT*: THE CONTACT STATED WHILE DRIVING 20 MPH THE REAR PASSENGER SIDE TIRE WENT FLAT. THE VEHICLE WAS PULLED OVER AND THE SPARE WAS PUT ON. THE DEALERSHIP DETERMINED THE REAR PASSENGER COIL SPRING HAD BROKEN. THE REAR COIL SPRING AND TIRE WERE REPLACED. *NM

DT*: THE CONTACT STATED WHILE REVERSING OUT OF THE DRIVEWAY AT 1MPH, THE LEFT REAR COIL SPRING FRACTURED AND BROKE. THE VEHICLE WAS DRIVEN TO THE DEALER FOR INSPECTION. UPDATED 03/09/06. *JB

DRIVERS SIDE AIR BAG EXPLODED, BUT DID NOT INFLATE. I WAS DRIVING APPROXIMATELY 25-30 MILES IN TRAFFIC AND HIT NOTHING. THE AIRBAG LIGHT WAS NOT ON. *JB

THE REAR COIL SPRING ON MY 2001 FORD TAURUS CAME LOSE FROM ITS BASE. I NOW HAVE TO REPLACE BOTH THE COIL AND THE TIRE. THIS WORK WILL BE SCHEDULED BY A LOCAL FORD DEALERSHIP. *NM

BOTH REAR COIL SPRINGS BROKE DUE TO CORROSION. *NM

REAR COIL SPRING FOUND TO BE BROKEN AND EXTREMELY CLOSE TO REAR TIRE DURING ANNUAL SAFETY INSPECTION. REQUIRED REPLACEMENT OF BOTH REAR SPRINGS. *NM

I HAVE A 2001 FORD TAURUS WITH APPROX. 70,000 MILES. THIS SUMMER WHILE MAKING A TURN OUT OF A PARKING LOT A HEARD A LOUD NOISE FROM UNDER MY CAR. NOW WHEN EVER I ENTER MY DRIVEWAY, MAKE A TURN AFTER STOPPING OR HIT ANY KIND OF BUMP, IT SOUNDS AS IF SOMETHING IS HITTING THE BOTTOM OF MY CAR. I ALSO NOTICED THAT THE LEFT REAR WHEEL HAS LITTLE CLEARANCE AT THE TOP OF THE SIDEWALL FROM THE WHEEL WELL. I LOOKED UNDER MY CAR AND FOUND THE REAR STABILIZER/ SWAY BAR ON THE LEFT SIDE WAS BROKEN .WHEN I REMOVED THE REAR LEFT WHEEL I FOUND MY SPRING WAS BROKEN. WHEN I CALLED MY DEALER THEY TOLD ME THAT THIS WAS NOT A COVERED ITEM AND I SHOULD CALL FORD MOTORS, WHICH I DID. WHEN I CALLED FORD THEY TOLD ME THAT THE FRONT SPRINGS WERE COVERED BECAUSE OF CORROSION BUT NOT THE REAR! I ADVISED THEM THAT I WAS CONFUSED BECAUSE IF THEIR SPRINGS HAD A TENDENCY TO BREAK WHY WOULD ONLY THE FRONT SPRING BE COVERED. I RECEIVED NO SATISFACTION FROM FORD. WHILE RESEARCHING WHERE I COULD PURCHASE NEW SPRINGS THAT WERE NOT PRONE TO FAILURE LIKE THE FORD SPRINGS. I FOUND AN ARTICLE SAYING YOUR OFFICE WAS INVESTIGATING THE FAILURE OF THE REAR SPRINGS. I WAS ADVISED THE TO REPLACE THE SPRING WOULD RUN APPROX. $350. PRE SPRING PLUS PARTS. MY CAR DOES NOT HANDLE PROPERLY SINCE THIS HAPPENED AND I CANT USE IT FOR ANY DISTANCE DRIVING. IS THIS SOMETHING YOUR OFFICE IS INVESTIGATING. *JB

REAR COIL SPRINGS CRACKED ON MY 2001 FORD TAURUS SEL. I WAS LUCKY ENOUGH THAT THEY BOTH CRACKED WHILE PARKED AT THE CURB AND NOT WHILE BEING DRIVEN BY MY WIFE WITH SON IN THE CAR. *JB

ON 2001 FORD TAURUS, RIGHT REAR SPRING HAD BROKEN AND CAUSED TIRE TO PUNCTURE. VEHICLE WAS TOWED TO FORD DEALER AND REPAIRED. NO WARRANTY, BECAUSE OVER 36 MONTH WARRANTY. DEALER REPLACED BOTH REAR TIRES AND BOTH REAR SPRINGS, AT OUR COST, PARTS AND LABOR. HAVE PICTURES OF BROKEN SPRING AND PUNCTURED TIRE. *JB

MY CAR WAS SHAKING HEAVILY WHEN I WENT OVER 50 MPH. I THOUGHT IT WAS AN ALIGNMENT PROBLEM. I TOOK THE CAR IN, AND THEY SAID THAT I NEEDED NEW TIRES. I WANTED A SECOND OPINION, WHILE ON THE HIGHWAY MY BACK RIGHT TIRE BUSTED. I ENDED UP LOSING CONTROL OF THE CAR. I WAS ABLE TO REGAIN CONTROL. I HAD IT TOWED AND THE GARAGE SAID THAT MY BACK SPRINGS WERE BROKEN, AND THAT IT HAD EATEN THROUGH MY TIRE. I ENDED UP GETTING NEW 2 SPRINGS, SHOCKS AND 2 NEW TIRES AS A RESULT OF THE BROKEN SPRINGS. THE OLD PART IS NOT AVAILABLE, ALTHOUGH THEY DID SHOW IT TO ME. *NM

MY CAR WAS SHAKING HEAVILY WHEN I WENT OVER 50 MPH. I THOUGHT IT WAS AN ALIGNMENT PROBLEM. I TOOK THE CAR IN, AND THEY SAID THAT I NEEDED NEW TIRES. I WANTED A SECOND OPINION, WHILE ON THE HIGHWAY MY BACK RIGHT TIRE BUSTED. I ENDED UP LOSING CONTROL OF THE CAR. I WAS ABLE TO REGAIN CONTROL. I HAD IT TOWED AND THE GARAGE SAID THAT MY BACK SPRINGS WERE BROKEN, AND THAT IT HAD EATEN THROUGH MY TIRE. I ENDED UP GETTING NEW 2 SPRINGS, SHOCKS AND 2 NEW TIRES AS A RESULT OF THE BROKEN SPRINGS. THE OLD PART IS NOT AVAILABLE, ALTHOUGH THEY DID SHOW IT TO ME. *NM

REAR SPRING ON 2001 TAURUS SNAPPED DUE TO CORROSION. REPLACED BOTH SPRINGS AND TIRE THAT WAS DAMAGED DUE TO SPRING FAILURE. SPRING CUT TIRE WHILE BACKING OUT OF A PARKING SPACE. *NM

DT*: THE CONTACT STATED WHILE DRIVING AT 5MPH DURING NORMAL DRIVING CONDITIONS, THE PASSENGER REAR COIL SPRING FRACTURED AND PUNCTURED THE TIRE WITH NO PRIOR WARNING. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALERSHIP FOR REPAIRS.

I ENTERED MY CAR ONE MORNING AND STARTED BACKING OUT OF THE GARAGE AND I HEARD A METAL GRINDING SOUND FROM THE RIGHT REAR SIDE. WHILE DRIVING TO WORK I NOTICED THE CAR SEEMED TO BE RIDING LOWER ON THE RIGHT REAR SIDE. A WEEK OR SO LATER I TOOK THE CAR INTO A FORD DEALERSHIP AND WAS TOLD THE RIGHT REAR SPRING AND BOTH STRUTS NEEDED TO BE REPLACED. HE SAID THE BROKEN SPRING WAS GOUGING A HOLE IN MY TIRE. THE RIGHT REAR STRUT WAS LEAKING AND NEEDED TO BE REPLACED, BUT HE SAID I WOULD TO HAVE BOTH REPLACED FOR THE RIDE TO BE EVEN. ADDITIONALLY, HE SAID I WOULD NEED TO HAVE AN ALIGNMENT DONE. I DID NOT HAVE THE WORK PERFORMED ON MY CAR AS THE DEALER WAS ASKING OVER $700 FOR THE REPAIRS. I CALLED FOR OTHER ESTIMATES. I PULLED THE TIRE OFF AT HOME AND DID FIND THE SPRING WAS BROKER AND CAUSING A GOUGE TO BE DUG INTO MY 1 YEAR OLD TIRE JUST AN INCH BELOW THE TOP OF THE TIRE AND ABOUT 1/4 INCH DEEP. I HAVE YET TO SPEAK TO FORD ABOUT THE PROBLEM.*AK

DRIVER'S SIDE REAR SPRING FRACTURED DAMAGING THE TIRE. *AK

REAR COIL SPRINGS ON 2001 FORD TAURUS. BOTH, OF REAR COIL SPRINGS HAVE FRACTURED WHILE DRIVING AND ONE THE SHARP BROKEN SPRING WAS LESS THAN 1/4" FROM THE SIDE WALL OF THE TIRE I HAVE NO IDEA HOW IT DID NOT RIP A HUGE HOLE IN THE TIRE. IF I WOULD NOT HAVE HAD SOME UNRELATED WORK DONE ON THE REAR OF THE CAR I WOULD HAV E NEVER KNOWN UNTIL THE TIRE WOULD HAVE BEEN RIPPED WIDE OPEN AND POSSBLY CAUSED AN ACCIDENT. *AK

DT*: THE CONTACT STATED ALL FOUR OF THE VEHICLE SEATBELT STRAPS WILL NOT RETRACT. ALTHOUGH, THE VEHICLE WAS SEEN BY A DEALERSHIP, NO REPAIRS WERE MADE.

FORD TAURUS ,COMMON FAILURE OF THE BLOWER FOR THE HEATER AND AIR CONDITIONING. FORD SERVICE SAYS WATER GETS INTO THE BLOWER AND THE BLOWER MOTOR WITH THE RESISTOR SHOULD BE REPLACED. COMMON PROBLEM ACCORDING TO FORD SERVICE AND OTHER PEOPLE ON THE WORLD WIDE WEB. *NM

I OWN A 2001 FORD TAURUS [XXX]. THE RIGHT REAR SPRING FRACTURED WHEN LEAVING MY DRIVEWAY. THERE WAS NO WARNING PRIOR TO THE FRACTURE. THERE IS A CURRENT INVESTIGATION BY THE NHTSA (PE05054) FOR THE REAR SPRINGS ON THIS AUTOMOBILE. I AM CURRENTLY HAVING THE SPRING REPLACED AT MY OWN COST BECAUSE FORD WILL NOT RECOGNIZE ANY LIABILITY. I SPOKE WITH SHAUNA AT FORD CUSTOMER SERVICE AND MY REF # WITH FORD IS [XXX] AND THEY ASSURED ME THE LEFT SPRING WAS OK AND THAT THEY WOULD NOT PROVIDE ANY FINANCIAL REIMBURSEMENT. *NM UPDATE 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I STARTED HEARING A SOUND FROM THE REAR WHILE DRIVING AROUND TOWN. AT HOME I CHECKED CAREFULLY AND FOUND THE REAR SPRING BROKEN WITH A SHARP POINT DRAGGING ON THE TIRE. THE TIRE WAS GOUGED THROUGH THE FIRST LAYER OF CORD. THE FORD DEALER REPLACED BOTH REAR SPRING AT MY EXPENSE. IT WAS VERY FORTUNATE FOR ME THAT I HEARD THE SOUND BEFORE THE TIRE WAS SHREDDED. *JB

CAR PARKED IN GARAGE, STARTED UP HEARD A BANG, TIRE WAS BLOWN OUT- TRIED TO REVERSE OUT OF GARAGE -REAR WHEELS LOCKED UP - CALLED AUTO CLUB THEY PUT SMALL DOUGHNUT SPARE ON REAR DRIVERS SIDE (BLOWN OUT SIDE) -TOOK VEHICLE TO LOCAL GARAGE- UPON INSPECTION MECHANIC SAID REAR SPRINGS HAD FRACTURED AND PUNCTURED THE TIRE AND NEEDED REPLACING, THIS WITH LESS THAN 50 000 MILES ON VEHICLE -COST TOTALED $465.60 PLUS TAXES. HAD THIS HAPPENED THE PREVIOUS DAY WE WERE TRAVELING AT HIGHWAY SPEEDS TO A FRIENDS COTTAGE -WE COULD HAVE BEEN KILLED!! *JB

DT*: THE CONTACT STATED THE VEHICLE HAD BEEN HANDLING AS THOUGH THERE WERE WINDY CONDITIONS FOR APPROXIMATELY 1 WEEK. ALSO, WHILE BACKING OUT OF THE DRIVEWAY THE CONTACT HEARD SOMETHING FALL FROM THE BOTTOM OF THE VEHICLE. THE VEHICLE WAS DRIVEN INTO THE GARAGE, AND THE CONTACT DETERMINED BOTH REAR COIL SPRINGS BROKE. THE REAR COIL SPRINGS WERE REPLACED BY THE CONTACT. *AK UPDATED 10/25/2006 - *NM

LEFT REAR COIL SPRING FRACTURED. *NM

THE REAR COIL SPRING AND MOUNTING BOLT BROKE, CAUSING THE BROKEN SPRING TO CONTACT THE TIRE. THE TIRE DID NOT PUNCTURE. THE PARTS WERE REPLACED AT MY EXPENSE AT A FORD DEALER. *NM

UNDER NORMAL DRIVING CONDITIONS THE RIGHT REAR SPRING BROKE. BOTH REAR SPRINGS WERE REPLACED. *JB

RE: 2001 FORD TAURUS...MY REAR COIL SPRING ON THE PASSENGER SIDE POPPED THROUGH MY TIRE CAUSING A FLAT. I HAD TO GET A NEW SPRING, STRUT, STRUT MOUNT AND TIRE. THIS WAS THE SECOND TIME SUCH AN EVENT HAPPENED. THE FIRST ONE WAS IN MAY 05 ON THE FRONT DRIVER SIDE WHICH DID CAUSE ME TO HIT A MEDIAN ON THE HIGHWAY. I HAD TO REPLACE A CONTROL ARM, STRUT, STRUT MOUNT, TIRE AND SPRING COILS. I CALLED FORD DIRECTLY IN THAT CASE AND THINK THERE SHOULD BE A RECALL ON THE REAR SPRING COILS AS WELL AS THE FRONT. I FEEL VERY UNSAFE IN THIS VEHICLE. *NM

BROKEN REAR COIL SPRING ON 2001 FORD TAURUS PUNCTURED THE REAR DRIVER SIDE TIRE. I WAS SEARCHING TO MAKE SURE PRICING WAS CORRECT ON THE REPAIR WHEN I FOUND A NEWS STORY THAT THE NHTSA WAS INVESTIGATING COMPLAINTS OF THE SAME TYPE OF INCIDENT. I STARTED TO HEAR A NOISE A DAY OR TWO BEFORE IT HAPPENED AND WAS ON MY WAY TO DROP THE CAR OF AT A REPAIR SHOP WHEN THE INCIDENT HAPPENED. I AM HAVING THE CAR REPAIRED WITH BOTH REAR COIL SPRINGS AND STRUTS REPLACED. THE REPAIR WILL COST IN EXCESS OF 1000 DOLLARS. PLEASE FILE THIS COMPLAINT WITH THE REST OF THE INCIDENTS. *JB

1- LEFT REAR (DRIVER SIDE) COIL SPRING BROKE. VEHICLE WAS UNDER NO LOAD EXCEPT FOR THE DRIVER IN THE CAR, TRUNK AND REAR SEAT WERE EMPTY. 2- THE REAR COIL SPRING JUST BROKE AND DAMAGED THE INNER SIDEWALL OF THE CORRESPONDING TIRE. THE TIRE DID NOT DEFLATE. 3- BOTH REAR COILS WERE REPLACED ($ 457.34) AND THE TIRE WAS REPLACED AS WELL ($ 76.99). THE FAILED REAR COIL IS NOT AVAILABLE AS, AT THAT TIME, I WAS NOT AWARE THAT THERE WAS A PRELIMINARY INVESTIGATION BY THE NHTSA INTO COIL SPRING FAILURES IN 2001 FORD TAURUS VEHICLES. *NM

WHILE MY WIFE WAS DRIVING HOME FROM WORK THE LEFT REAR SPRING IN SNAPPED OFF PUNCTURING THE SIDE WALL OF THE LEFT REAR TIRE AT APPROXIMATELY 45 MPH. THE TIRE DEFLATED SUDDENLY AND MY WIFE WAS ABLE TO PULL THE CAR OFF THE ROAD. AFTER THE TIRE WAS CHANGED THE CAR WAS DRIVEN TO THE FORD DEALER WHERE WE HAD TO HAVE BOTH SPRINGS IN THE REAR REPLACED AND A NEW TIRE PUT ON AND A ALIGNMENT COSTING $507.00 TOTAL. OUR CAR IS A 2001 FORD TAURUS WITH 38000 MILES ON IT AND THIS IS THE SECOND EXPENSIVE REPAIR THIS YEAR. IN JULY WE LOST THE ELECTRIC MOTOR ON THE POWER SEAT AND THAT COST OVER $400.00 WITH FORDS ASSISTANCE ON THE BILL. *NM

ON DECEMBER 15TH, I PULLED OUT OF MY DRIVEWAY AT ABOUT 5 MPH AND HEARD A CLUNKING NOISE FROM THE REAR OF THE CAR. I GOT OUT AND CHECKED THE REAR TIRES AND FOUND THAT THEY WERE STILL INFLATED. I PULLED OUT TO LEAVE MY DRIVEWAY AND HEARD A LOUD SCREECHING NOISE AS I DROVE AWAY. I DROVE BACK INTO MY DRIVEWAY AND FOUND THAT THE LEFT REAR TIRE WAS FLAT. I REPLACED THE TIRE WITH THE DOUGHNUT AND WAS ABLE TO DRIVE THE CAR. ASSUMING THAT THE PROBLEM WAS A PUNCTURED TIRE, I TOOK THE TIRE TO A LOCAL PLACE FOR A TIRE REPAIR. THEY REPORTED THAT THE TREAD HAD SEPARATED FROM THE TIRE, BUT DIDN'T KNOW WHY. THEY REPLACED THE TIRE AND AS MY WIFE DROVE AWAY, SHE HEARD THE SCREECHING NOISE AND AFTER INVESTIGATION, THE SHOP FOUND THAT THE REAR SPRING HAD FALLEN DOWN AND GOUGED THE TIRE, CAUSING THE TREAD SEPARATION. THE CAR HAS BEEN TAKEN TO THE DEALER FOR REPLACEMENT OF THE REAR SPRINGS, AT MY COST. WHAT I DON'T UNDERSTAND IS WHY FORD IS TAKING CARE OF THE FRONT SPRING ISSUE BUT ISN'T TAKING CARE OF THE REAR SPRING ISSUE WHEN THE CAUSE OF THE REAR SPRING ISSUES IS FULLY KNOWN AND UNDERSTOOD. FORD NEEDS TO RECALL AND REPLACE THE REAR SPRINGS BEFORE PEOPLE ARE KILLED DUE TO THEIR OBVIOUS NEGLIGENCE. *JB

DT: THE CONTACT STATES THERE IS RECALL NHTSA CAMPAIGN 04V332000 CONCERNING THE FRONT COIL SPRINGS; THE VEHICLE WAS REPAIRED BY THE PREVIOUS OWNER ACCORDING TO THE RECALL. NOW, THE CONTACT HAS THE SAME PROBLEM, WHICH WAS AFFECTING THE REAR COILS SPRINGS. IT WAS REPAIRED AT THE CONTACT'S EXPENSE. *AK THE CONSUMER HAD TO PURCHASE A NEW STARTER UPDATED 01/11/06. *JB

I OWN A 2001 FORD TAURUS SES WITH 55000 MILES ON IT. IN APRIL, 2005 THE FRONT COIL SPRING RECALL WAS DONE ON THIS CAR. TODAY, THE RIGHT REAR COIL SPRING BROKE AT ABOUT 30 MPH, CUT THE INSIDE OF THE TIRE AND PUNCTURED IT. FORD DEALER STATES THAT THEY CAN'T DO ANYTHING FOR ME AS THERE IS NO RECALL ON THAT PART. THEY WERE VERY HAPPY TO TAKE $600 TO FIX THE SPRING AND SHOCK AS WELL AS DO THE SAME ON THE LEFT SIDE, SINCE THAT WOULD PROBABLY BREAK TOMORROW. PLUS, EVEN THOUGH FORD CLEARLY HAS UNDER-SPECIFIED THESE SPRINGS, I EVEN GET TO PAY FOR A NEW TIRE! LAST FORD PRODUCT I BUY. *NM

MY 2001 FORD TAURUS WAS AT THE FORD DEALERSHIP FOR UNRELATED REPAIRS AND THE MECHANIC FOUND THAT THE TWO REAR COIL SPRINGS WERE CRACKED AND SAID THAT THEY NEEDED TO BE REPLACED. THEY THEN REPLACED THE SPRINGS. *JB

LEFT REAR COIL SPRING FRACTURE. *JB

DT: CONTACT STATED WHILE DRIVING VEHICLE AT 60 MPH IT HIT A DEER. THIS WAS A FRONTAL IMPACT. THE AIR BAGS ON NEITHER SIDE DEPLOYED. HOWEVER, THE AIR BAG WARNING LIGHT STAYED ON. HE TOOK THE VEHICLE TO THE DEALERSHIP TO HAVE THE WARNING LIGHT CHECKED. THEY CHECKED IT. THE DEALERSHIP TOLD THE CONTACT IT WAS SAFE TO DRIVE THE VEHICLE. *AK

DT: THE CONSUMER STATED THAT THERE IS NHTSA RECALL CAMPAIGN#94V036000 CONCERNING THE SUSPENSION/FRONT SHOCK ABSORBER. THIS VEHICLE EXPERIENCED THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IS NOT INCLUDED IN THE RECALL DUE TO THE YEAR. THE CONSUMER WAS UNABLE TO PURCHASE THE PART, THAT WAS INCLUDED IN A KIT, BY ITSELF. *AK (12/07/05) *SC

ON NOVEMBER 6,2005 MY 93 YEAR OLD AUNT (THERESA FISHER) WAS INJURED IN A CAR CRASH INVOLVING UNINTENDED SUDDEN ACCELERATION. I AM FILING THIS COMPLAINT ON HER BEHALF SINCE I HOLD DURABLE POWER OF ATTORNEY, AND SHE IS UNABLE TO FILE THIS HERSELF. THE VEHICLE WAS A 2001 FORD TAURUS OWNED AND OPERATED BY MY 79 YEAR OLD COUSIN, ROSE NATALE (HER FIRST ACCIDENT IN 52 YEARS OF DRIVING). SHE WAS EXITING A PARKING LOT IN BRICK NJ AT 5 TO 10 MPH WHEN THE TAURUS "TOOK OFF LIKE A ROCKET ON ITS OWN". SHE WAS UNABLE TO STOP THE VEHICLE - HIT A TREE HEAD ON - AIRBAGS DEPLOYED - BOTH OCCUPANTS (WEARING SEAT BELTS) WERE INJURED. POLICE AND AMBULANCE ARRIVED ON SCENE - DRIVER AND PASSENGER TRANSPORTED TO HOSPITAL - POLICE REPORT ON FILE IN BRICK, NEW JERSEY. VEHICLE WAS ORIGINALLY AND PURCHASED AND ROUTINELY SERVICED BY THE SAME FORD DEALER IN NJ. VEHICLE OWNER - ROSE NATALE - HAS VEHICLE DETAILS AND DEALER INFORMATION. ROSE'S ADDRESS AND PHONE IS: 369B PORTSMOUTH DRIVE - LAKEWOOD, NJ 08701 (732) 905-2127. *NM

BOTH REAR COIL SPRINGS FRACTURED ON MY WIFE'S 2001 FORD TAURUS. LUCKILY SHE WAS NOT DRIVING THE CAR AT THE TIME. THE COILS CUT THROUGH THE INNER SIDE WALLS OF BOTH BRAND NEW TIRES WHICH WERE JUST INSTALLED ON THE CAR (JANUARY 04 2005). MY WIFE WAS HEADING INTO WORK VIA THE FREEWAY AND IF IT WAS NOT FOR THE GOODYEAR TECHNICIAN WHO HEARD A NOISE DURING THE TEST DRIVE, MY WIFE COULD HAVE POTENTIALLY BEEN INVOLVED IN A VERY SERIOUS ACCIDENT HAD THE TIRES BLOWN OUT AT HIGHWAY SPEED. I CONTACTED FORD OF CANADA ON NUMEROUS OCCASIONS FOR COMPENSATION BUT TO NO AVAIL. AT THE TIME OF THE TIRE REPLACEMENT, THE VEHICLE HAD ONLY 74,000 KM. UPON REMOVAL OF THE REAR COIL SPRINGS, IT WAS CLEAR THAT THEY HAD BEEN BROKEN FOR SOME TIME AS THE FRACTURE POINTS WERE WELL RUSTED OVER. THIS IS A SERIOUS ISSUE THAT COULD HAVE RESULTED IN DEATH. FORD DOES NOT SEEM TO GIVE A [XXX]! *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR